Stayed at the Motif for two nights for work, it was a nice, central location. Easy to walk to dinner and shopping. The hotel had a 'cool modern' feel, rooms were 'city small' and nice!Genuine Hotels.com guest review
"Beautiful modern hotel!"
We loved the location of this hotel. It's beautiful and modern. We were just a couple of blocks away from the Pike Market and a nearby shopping center. We loved our corner room. It was so spacious and our bed sheets were amazing. The shower was great and we were so happy we decided to stay at the Motif to end our vacation in Seattle. The Motfi also […] provides bathrobes which is always a bonus for me! Read moreGenuine Hotels.com guest review
"Motif hotel Seattle--bliss"
The Motif was the perfect place to stay. It was in the best location for my needs and close to great restaurants ans transportation. It was hip, quiet, and comfortable. The staff was super helpful with everything. The rooftop bar was very nice. The fitness room was great. I would absolutely stay there again.Genuine Hotels.com guest review
Hotel was wonderful - staff very friendly and I liked their arrangement for overnight parking. However, the hotel restaurant/bar and room service were very disappointing. Literally could not get anyone to pick up when calling for room service, and take out order (cheese platter) we placed at the bar was lame. If Motif can get the restaurant to get their […] act together, it will be a favorite place to stay for us. Loved the new finishes and location can't be beat. Read moreGenuine Hotels.com guest review
Great staff, fantastic locale, feel of hotel fit the area, would definitely stay there again. Only minor complaint: could've used thicker bedspread on bedGenuine Hotels.com guest review
"Great downtown hotel"
On my next trip to Seattle, I will not stay anywhere else. Clean room. Excellent location. Great staff. Good food. Walking distance to everywhere.Genuine Hotels.com guest review
Room was OK - it's the little things when you travel a lot for business that matter... no room service menu, no coffee service on 2 of the nights, hallways had the same litter on the floor my whole stay - only one robe in a double queen room, mismatched toiletries (really, I'm going to use 3 moisturizers and a hair conditioner but I dont need shampoo).... […] The restaurant closes at random hours, yelp says midnight.... it closed at 930pm one evening while I was there. The staff were friendly and amenable and the restaurant decor and outdoor deck were first rate for 20 somethings. I just expect more for a hotel with a $300+ rack rate for its lowest rooms. Don't think I'll be going back. Read moreGenuine Hotels.com guest review
Good reasonably priced hotel in a great neighborhood. RecommendedGenuine Hotels.com guest review
"Great Local Hotel"
I stayed at Motif for one night, on a really quick overnite stay. The hotel was clean, comfortable and in a great location.Genuine Hotels.com guest review
"Nice hotel and great location"
We liked the hotel and the location was great! The staff was extremely friendly and helpful too. Breakfast at the restaurant was overpriced, but probably consistent with other hotels. Still, with so many Starbucks and pastry shops around downtown Seattle, we found ourselves wishing we had just stepped out and gone to one of them. We had booked a room […] with two queen beds and when we got there I said that we'd be just as happy with a single bed. They changed our room, but I'm thinking that as a result we ended up with a much smaller room with a worse view. Still, that was my mistake. Our second issue, which is why I only gave three stars for room comfort, is that we had a hard time regulating the temperature of the room. We told this to the concierge and he said an engineer would come look at it. We don't know that this ever happened. Read moreGenuine Hotels.com guest review
"Location, Location, Location"
Great Hotel and location, only one thing-the restaurant really needs help, menu is very limited, not enough help when needed, did not have change for cash purchase. Other than the restaurant, this is an excellent hotel, can't beat the location.Genuine Hotels.com guest review
The hotel room wad really nice. It wad clean, and the view was good. The only issue I had was my burger from Frolic (the restaurant). I ordered room service and asked to get my burger well done (the only way burgers are sage to eat). It came very pink in the inside. Other than that, my short stay was great.Genuine Hotels.com guest review
We were very happy with the downtown location, the hotel itself, the friendly, helpful staff, and the service. Our only complaint was that we had no way to regulate the temperature in the room -- no thermostat, fixed-glass windows. We were there in late October, and the room was way too hot at night. Otherwise, a very nice place to stay.Genuine Hotels.com guest review
Excellent food. Great location and downtown views. Excellent service. Bed was too firm for me, the a/c fan couldn't be turned off and the air intake grills were filthy. So mixed review. OK but not great.Genuine Hotels.com guest review
Response by Motif Seattle Dear Judy, Thank you for your valuable feedback. We are pleased to inform you that we have purchased all brand new beds that will be arriving soon. We are also in the process of completely updating our A/C system and we look forward to having the issue resolved. We are delighted to hear that you enjoyed our great location, views, and excellent service. We hope in the future you are willing to allow us the opportunity to welcome you back again to experience our further improvements. Sincerely, Shannon Sheron, General Manager
Perfect location, staff was great, it was a wonderful stay!Genuine Hotels.com guest review
Great location, new rooms but, it took over 40 minutes for a cork screw to be delivered, my refrigerator wasn't working, eggs benedict was cold with hard eggs and old potatoes but, the staff was very nice in every situation. I'll stay at the Mayflower and walk a few blocks...Genuine Hotels.com guest review
Response by Motif Seattle Hi Betsy, Thank you for your feedback on your recent stay. We are sincerely sorry for the issues you experienced. We appreciate you bringing them to our attention so we can continue to improve our hospitality and service. We promise you that your experience was an exception and not the norm. We hope you will give us the opportunity to welcome you back again in the future to re-earn your trust. Sincerely, Shannon Sheron, General Manager
First time here . This will be my new go to place for Seattle . Great room and the fitness center was the bestGenuine Hotels.com guest review
Super happy with the hotel. My wife and I were out for a long weekend on Vashon Island and need a place for one night. The Motif was a great choice. The room was clean and comfortable. While there we also enjoyed the 5th floor bar. Great views of the sound, friendly atmosphere and good service.Genuine Hotels.com guest review
"A glorified 3 star hotel at best"
The Motif is situated in a great location but so are the majority of their competetors. I found the hotel to be genericly average at best. The bed was comfortable and the room decor predictible. This 4 star hotel combines tacky/cheap with expensive/nice, which makes them a glorified 3 star hotel, in my opinion. For example, why offer Starbucks pods […] with cheap powdered creamer? A nice bathroom with a common, unhygenic shower curtain with worries of water escaping? The staff was very nice but slighty robotic/pretentious in their trained demeanor. The Motiff lacked in simple touches to save themselves $, which lowers their overall rating, in my opinion. Read moreGenuine Hotels.com guest review
Response by Motif Seattle Dear Traveler, Thank you for taking the time to leave us feedback on your recent stay. We are sorry to hear that we disappointed you. We are constantly looking for ways in which to improve our guest experience and your valuable feedback allows us to do so. We are pleased to inform you that we do offer alternative forms of coffee, as well as a variety of creamers and milks, all available upon request. We are even happy to change out your shower curtain, also upon request. Our staff is incredibly eager to please and accommodate and we apologize if this may have come off in any other way. We hope in the future you are willing to give us the opportunity to welcome you back again so you can experience our further improvements, simple touches, and so that we can regain your trust in our hospitality. Sincerely, Shannon Sheron, General Manager
"Found my downtown Seattle get away, I'll be back!"
Nice layout of room, great location.Genuine Hotels.com guest review
"A rating of 4 for price and location"
This hotel has a nice location for an easy walk to many of Seattles events and shopping. The condition of the hotel is fairly nice for its age. The rooms are clean and well layed out. Negatives are: Noisy elevators. Doors do not have a soft close, so when neighbors leave the doors slam. No tv remote.Genuine Hotels.com guest review
"Weekend get away"
I was there for a mini-vacation. The hotel is located in the center and walking distance to just about everything (Public Market, Event stadiums, Spaceneedle and Museums. the hotel is very clean...cute and had the city boutique feel. The room was spacious but the walls are very thin. The restaurant, Frolik serves good food and drinks but the service […] not to par. Overall, the hotel is a great for those that dont mind the noise and price. Read moreGenuine Hotels.com guest review
"Check your towels"
One of the hand towels I had used and left on the floor prior to leaving for the day was definitely refolded and stacked like a clean towel when I returned. My eyeliner smudges were still on it, so I could tell. Gross. Had some issues with the A/C and were told to jiggle the thermostat to get the right temperature. Location made up for it, but I don't […] think I'd come back. Read moreGenuine Hotels.com guest review
Just a short weekend trip and the room was very nice, nice view, comfortable beds,and close to everything downtown.Genuine Hotels.com guest review
"Walking Distance to Seattle Sights"
It was extremely convenient to stay at the Motif. We walked everywhere to see everything which was great. If we got tired of walking and felt like getting a ride, it was less than $5 for an Uber trip back to the hotel. Definitely worth it.Genuine Hotels.com guest review
Found the hotel very nice, clean and comfortable. Good location toGenuine Hotels.com guest review
"Late check in and no AC"
The check in is not until 4pm and when we attempted to check in at this time, the room was not ready. I asked when our room would be ready and the receptionist said she didn't know. I was quite peeved that she could not estimate a time that the room would be ready so my boyfriend and I could make other plans if needed. I asked to speak with the manager. […] 45 minutes later, we get a call saying our room is ready and the line to check in was massive. The manager never came to speak with us. The receptionist could tell I was livid at this point and comped our dinner. When we finally got to our room, the room was warm. Little did we know the ac was broken. It was hot all throughout the night. We told the receptionist about this while checking out. She was apologetic and comped the parking fee. I would not recommend this hotel unless you are ok with very late check in and even then can't rely on checking in at that time. I also would not recommend it for people who don't want to be uncomfortably hot when sleeping. Read moreGenuine Hotels.com guest review
Response by Motif Seattle Dear Traveler, Thank you for your feedback on your recent experience. We are deeply sorry to have missed the mark during your stay. We have discussed your feedback with our team members in order to fully understand what happened that day and what we will do to improve upon our actions so that this does not happen again. We appreciate you taking the time to leave us this valuable review, as it allows us to continue to improve. We hope to have the opportunity to welcome you back again in the future in order to exceed your expectations and re-gain your trust in our hospitality and service. Sincerely, Shannon Sheron, General Manager
I loved Motif - It was in the perfect part of town and the customer service was AMAZING. We had a blast. The only negative thing to say is the parking is ridiculous -- $38 a night. Pretty high for a hotel. But other than that, it was wonderful!!Genuine Hotels.com guest review
"Great Hotel, but beware!"
We loved the hotel! The decor was amazing!!! Our room was clean and comfortable. Unfortunately, I left a blouse in our room. I didn't realize it until two days after we left. When I contacted the hotel they said it was not there. This was extremely disappointing to me. I am saddened by untruthful employees that clean the rooms and keep any left items. […] It seemed like a very reputable place, so I'm disappointed. I have told my friends about the experience. The hotel was nice, but they should have a better policy with their employees about not taking things that don't belong to them. Read moreGenuine Hotels.com guest review
"Great Value Hotel"
We loved Seattle and staying in the Hotel Motif made it even more enjoyable! The staff was beyond friendly and helpful pointing out great places to visit. It's only 4 blocks away from the Pike Place Market, so we were able to get up and have breakfast down there every morning (which I highly suggest!). Our room was modern and clean and had all the amenities […] you'd expect from a 5 star hotel. Room service was a bit shaky, but I didn't ruin our stay by any means! I hope to be back someday and will definitely be coming back to Hotel Motif. Read moreGenuine Hotels.com guest review
great staff and locationGenuine Hotels.com guest review
"Upgrade of a lifetime!"
Long story short; we got in late and the only room they had left was the presidential suite. It was fun spending the night in a room that is about 4x larger than my apartment back home (with 2x the bathrooms). The staff was friendly and capable, even at such a late hour. We will be recommending this hotel in perpetuity.Genuine Hotels.com guest review
"Beautiful, easy, fun"
My stay was comfortable, easy and wonderful. Have Andrea check you in! She is a wealth of information about where to eat, drink and play. The hotel is beautiful and has a perfect location in the city.Genuine Hotels.com guest review
Our stay was wonderful at this hotel. The location couldn't have been better, we were able to walk to all the main sites, shop and even conveniently take the monorail to the space needle. I would definitely stay here again on another trip; however, next time I will probably take the train from the airport into downtown as the parking at the hotel is […] $39 a night Read moreGenuine Hotels.com guest review
"impressed but slightly disappointed"
Hair in the bath tub? Really. And the bar restaurant, though very nice, was severely lacking in service. nice place with great design.I would stay there againGenuine Hotels.com guest review
Response by Motif Seattle Dear Mike, Thank you for your feedback on your recent stay. We are deeply sorry to have disappointed you. We are investigating the issue you experienced in order to solve it so that it does not happen again in the future. We are confident that this is a plumbing issue that can be easily remedied. We understand that this is completely unacceptable and we hope that you can accept our sincerest apologies. We are pleased to hear that you would stay with us again and we look forward to welcoming you back. Sincerely, Shannon Sheron, General Manager
"The great and a little ugly"
This hotel has an amazing location. We mostly were able to walk everywhere we wanted to explore. With the monorail just a block down the road it was also easy to get to the more touristy areas of Seattle. The staff was very helpful will any questions and concerns. The hotel restaurant has fantastic atmosphere, staff, food and entertainment on the roofdeck. […] The pingpong table & shuffleboard were so much fun to play. Our room however was extremely small with paper thin walls. I woke up multiple times due to trash trucks outside, neighbors bumping their music until 3am on a Wednesday night(!), or neighbors using their bathroom. The bedding was too small for the bed we were in, so the sheet kept wrapping up and exposing the mattress that who knows how many other people have slept on. Gross. At least they had great showers to hopefully get off any germs from the bed. Read moreGenuine Hotels.com guest review
Response by Motif Seattle Dear Traveler, Thank you for your review on your recent stay. We are pleased to head that you enjoyed our central downtown Seattle location, as well as friendly staff and great atmosphere. We are sorry to hear that we disappointed you in our rooms. We are pleased to inform you that we are working on a solution to the noise. We have also purchased brand new beds and sheets, so the issue you experienced there will be completely solved. We hope in the future you are willing to give us the opportunity to welcome you back again so you can experience our updates and we can exceed your expectations. Sincerely, Shannon Sheron, General Manager
Nice comfortable and quiet room. Good central location for walking downtown.Genuine Hotels.com guest review
"I'm coming back!"
Loved it! From calling and making car arrangements to chatting with servers at Frolic. Exceptional service, gorgeous hotel. Great stay!Genuine Hotels.com guest review
"EXCELLENT ALL THE WAY"
This place was PERFECT! Everything was walking distance....if it wasn't around the corner. The hotel was nice, clean and staff was Great! I will definitely be staying at the Motif on our next visit :-)Genuine Hotels.com guest review
Great location. Within walking distance to Pike and the light rail. Very attentive staffGenuine Hotels.com guest review
"Effortless and comfortable"
Everything was great with two exceptions. When we went to 5th floor for cocktail, we received conflicting instructions from staff over where to sit, how to order, who to order from, etc. We ended up not staying there. The other had to do with parking. My room key did not work the morning of our checkout (fortunately, my partner was in the room to let […] me in). At check-out I let the person at the desk know about the key and my concern the key would not let me out of parking. She assured me it would be no problem and I could use the call button if there was a problem. Well, the key did not work, and neither did the call button. I had to phone the front office from my car who said they'd send someone out. I waited a long time before someone came. Thankfully it was a Monday morning and no cars behind me showed up or it would have been a disaster. Read moreGenuine Hotels.com guest review
"Overnight downtown stay"
This is in an excellent location for the 5th Avenue theatre and downtown shopping. Frolik, the 5th floor bar, is a great place to go. Two complaints...3 ladies, we were supposed to get two queen beds. We were told it would be queen beds; these were NOT queens; they were smaller...not quite as small as a double; but I had no idea there were different […] levels of "queen"...nice to have a coffeemaker in the room, but only two cups...for 3 people. Other than that, really great place. Read moreGenuine Hotels.com guest review
Staff was very friendly, room quiet, decor interesting. Room was comfortable and seemed reasonably clean (note I'm one of those people who brings their own cleaning wipes to a hotel room to wipe things down) although there were some small places with dried brown something-or-other on the walls (beneath the towel hook in the bathroom, and next to the […] beside lamp). The mattress pads were a little flimsy for a 4 star hotel--could see/feel the mattress itself through the bedding; I'd stayed at a <4 star the night before with pillow-top pads, so perhaps I was a bit spoiled. Overall, though it was clean and comfortable. Read moreGenuine Hotels.com guest review
"Conveniently located and very nice staff!!"
We loved the hotel! Very nice and the everyone was so friendly. We love the location; you can walk and leave the car in the parking garage! We will gladly stay there again!Genuine Hotels.com guest review
"Nice hotel, clientele not so much"
We came in town to run a marathon on a Sunday morning, so we had an early Saturday night to get our rest. We're not teetotalers my any means, but were frustrated by hearing people yelling at each other on 5th ave below, as well as people screaming down the hotel hallway outside our door until 3 in the morning. Sunday night we heard two men get into […] a fistfight down the hall from our room. (Probably an after-result of the Seahawks game) As far as the hotel itself and its amenities, the hotel was great. Read moreGenuine Hotels.com guest review
"within walking distance to must-see sights"
Very nice hotel. I would recommend the Motif. It was very clean and comfortable. The staff at the Motif are very courteous and professional. I would stay at the Motif again. It is in a good location. It is within walking distance to must-see sights.Genuine Hotels.com guest review
Great location, super modern high, comfy bed. Roof top restaurant/bar and elephant and castle pub right under hotel. Convenient but pricey parking.Genuine Hotels.com guest review
"within wakng distance of amny great sights!"
Great place to stay, location and very friendlyGenuine Hotels.com guest review
The people are really nice, the rooms are spot on (free Starbucks Keurigs!), and the location is PERFECT. Quick walk away from Pike Market Place and a stroll to the Space Needle. Worth the money if you want total convenience.Genuine Hotels.com guest review
"Good place overall"
We stayed 3 days and enjoyed most everything. The room service took 40 minutes longer than the estimate and then they forgot part of the order. My burger was RAW in the middle. I would not suggest eating in the hotel especially breakfast. Location was great and staff at front desk was fine. The breakfast staff was very inattentive .Genuine Hotels.com guest review
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