Best Western Plus Deerfield Beach Hotel & Suites - Deerfield Beach

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Genuine Hotels.com guest review

The room was very musty and damp when we arrived. This was mostly because the dehumidifier in the room was not working due to the bucket being full. The air conditioning was not very powerful and was not adequate. The pool area was the best part of the hotel and if I could rate it I would give it 5 stars. The continental breakfast was also nice. So […] other than the room the hotel isn't bad but definitely under a 3 star rating. Read more

Genuine Hotels.com guest review

Not bad for the price, but the hotel needs a lot of work, the pix on the site was when the hotel was just built, it looks way older now and the maintenance is very poor.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was very nice. One of the best we have stayed at in a long time. The only problem I found was it was a little hard to navigate off the turnpike south.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My family and i really enjoyed the stay!

Genuine Hotels.com guest review

We were pleasantly surprised at the size of our suite and the amenities of the suite. It was very clean with plenty of coffee and tea in the room. I wanted an extra blanket and it was brought to the room within 10 minutes. We didn't use the outdoor areas but they appeared clean and attractive. Parking was good. Breakfast was average for this type of […] accommodations and the staff there was pleasant . She restocked items as needed. Desk staff always helpful. We would choose this again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Jermaine on the front desk was very helpful - he was cheerful and very competent. The carpet and furniture needs to be cleaned

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Step through the door into the 80's where you are greeted by the essence of dampness. Curious considering it was on the 5th floor. The toilet needed every gallon to flush from the ancient tank. The shower curtain sagged since it was pulling off the wall and the damaged area seemed to have been collecting shower water for some time. The glass doors to […] the balcony didn't seal well and allowed the the traffic noise from I-95 to create a din to drown out the TV! The drapes helped drown out the highway but the morning light revealed holes from decades of use. they were desperay deserving of retirement! They did have movies available to purchase but of course the night desk help had no idea how to accomplish this. By the way I had to find where to plug in the phone before the futility of calling the front desk. It did have a living room area seperate from the bedroom complete with a mini fridge, microwave and barsink... Which took longer to drain than the old toilet took to flush. I may be overly critical but there was no dish soap to clean my travel coffe cups, so I just rinsed them and waited the 5 minutes for the sink to drain. In closing I have to say the 3 stars rated on Hotels.com was twice what it deserved and the 129.00 per night plus tax just added insult to their audacity since that rate was also twice what it was worth! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff is helpful and courteous. Knowledgeable about the area. Pool was clean and not cold, hot tub was hot and clean. A nice free breakfast with waffles, bagels, yogurt, eggs and cereal. Rooms were clean and plenty of space. Grounds were clean. Soda machines didn't work but they have a snack store in the lobby and receptionist returned my dollar and […] apologized. Overall a good hotel and a good price. Read more

Genuine Hotels.com guest review

Will never stay at this property again.

Genuine Hotels.com guest review

mediocre hotel. won't do it again

Genuine Hotels.com guest review

Rooms are clean, nice and big. Staff is friendly and helpful. The free breakfast had lots of options. Lobby was really pretty. The pool was warm and the whole hotel was clean. Close enough to anything you may want to do and some restaurants. Definitely a good hotel and the staff gets 5 stars.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel website deceptive with pictures by the beach and hotel clearly not close to beach website fooled me. Also hotel very dirty elevator floor dirty sticky never cleaned whole time there. Carpets in room with big stains area in front of door left dirty most of the week. You can tell everything run on the cheap. FYI employees very nice and helpful breakfast […] good but again area not clean garbage cans had same dried food on the side all 8 days there. Bad leadership for sure. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not to good. Had constant problems with entrance door to room. Three times could not find anybody at front desk for 20 to 30minutes. Nothing to eat within walking distance. Breakfast was terrible all five days we were there. Have stayed with Best Western in the past and was very satisfied. This place needs new management.

Genuine Hotels.com guest review

No complaints at all

Genuine Hotels.com guest review

We enjoyed our weekend stay. We were down to the area to attend the college football national championship game. The hotel was very large, very clean and comfortable. The facilities are older and some general repairs are needed to some of the hotel area/structure. The staff was friendly and helpful, particularly the individual servicing the continental […] breakfasts (which were not elaborate, but adequate and good just the same). The pool area appeared nice, though we didn't use them. Probably the only real negative is that while the hotel is easy to get to from the highway (I-95#, it is located in a large office park with little or no restaurants, stores, etc in the immediate area without driving a little #at least we didn't see any, though we didn't looked too hard). We felt safe and there were no security issues with the surrounding area. I would not hesitate to stay there again with my family. Read more

Genuine Expedia guest review

Had contracted for a non-smoking room. When we entered the room, the smell of smoke was overpowering and there was also a musty odor. There response was to send someone with a can of Fabreze instead of offering a different room. Carpet had stains of unknown origins and bathroom need some plaster work done and mildew removed. If we stay in Deerfield […] Beach again, it won't be at this hotel. Read more

Genuine Hotels.com guest review

We had a pleasant stay- there were a few issues but the staff did their best to resolve issues in a very professional and timely manner. We will definitely try to stay again. Was clean and comfortable.

Genuine Hotels.com guest review

The hotel was duty! We cleaned the bathroom before using it! The room had 2 nice Tv's but the pull out sofa had stains all over it and we felt uncomfortable sitting on it! The location was good and the price ok! We checked out on the scheduled day and went to another hotel only $35 more and it was a Marriott with a full kitchen! I wish the Marriott […] was available sooner! Front desk employees were nice but the ones cleaning the rooms could be a bit nicer. The hotel has the potential to be a good hotel if they invested on updates. Read more

Genuine Hotels.com guest review

I order a non smoking and I did not have it. So I take a smoking room worst expire e that I had.

Genuine Expedia guest review

We enjoyed our stay at this hotel however we found out from another guest that they charge you for turning on the lamps!! The sneaky part about this is they post it on a small piece of paper in the room which I never saw. So if you use any light besides what is controlled by the light switches on the wall you get charged an additional fee. These include […] the beside lamps which you almost have to use because the "free" lights are very dim. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Breakfast was great the room was great to the only thing I had a problem with was the second tv in the bedroom was restricted from all the channels it was suppose to have but besides that and the pigeons on the balcony it was a great stay

Genuine Hotels.com guest review

Loved and enjoyed the stay at this hotel. I have no complaints. Could not have asked for more.

Genuine Hotels.com guest review

Poor quality, toilet sewage issues. Smell coming from bathroom

Genuine Hotels.com guest review

We enjoyed our stay and were very pleased with the cleanliness and size of our room. The only complaint I have is that the ceiling above the shower was badly damaged and in great need of repair. That was room 302. That should be taken care of as it looks really, really bad.

Genuine Hotels.com guest review

The hotel is old and worn. Carpets are filthy and linens shoddy

Genuine Hotels.com guest review

My stay was very comfortable. The complimentary breakfast was great and the staff was very helpful.

Genuine Expedia guest review

At first appearance, It was beautiful. Then the next morning there was a roach in the bathroom, it was quite alarming. The next morning I needed a shave, the adjustable mirror that moves was broken. Overall, it was a nice stay, but these little details are very important.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Phone and internet not working

Genuine Hotels.com guest review

I have been coming to this hotel for many years with my wife and family. It has easy access and good parking space. The only complaint would be that the continental breakfast could be better. However, the location to the I-95 and Sawgrass Express is very good. The rooms are nice.....sometimes the Tv does not work and the carpet could use an upgrade. […] For the price and convenience I will come back to the hotel. Read more

Genuine Expedia guest review

Breakfast was excellet, neighborhood and staff also excellent. Room and bathroom could use some updates, not enough blankets and pillows, heater didn't work, and it was veeery cold and the blankets provided were not very good.

Genuine Hotels.com guest review

It was disgusting & everyone who works there is rude. the house keeping came 4 hours after i called for them & the jacuzzi doesnt even work ...horrible.

Genuine Expedia guest review

Checked in and King Rm. booked with Hotels.com was not available, and so management gave me Double beds. Next day was moved to King Rm. Both rooms smelled terrible. Like mould/sulphur. This smell permeated my clothing. Asked for towels for pool, there were none. One of the clerks gives me a towel and asks me to bring it back. Decent enough breakfast. […] Washing machine area dirty old and smelly. This hotel gives the tiniest hand soap I've ever seen....like airline soap. Can't recommend this hotel. The rooms were too mouldy and dirty. Carpets mouldy. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

As a mature woman in a wheelchair, in particular, I found this hotel to be excellent! There was indeed a nice large wheelchair-accessible roll-in shower with a pull-out seat included, which was awesome! The room which my daughter and teenage granddaughter were in had a king-size bed, with a fold-out couch. It had a microwave, nice cold fridge, a safe, […] and not one, but TWO tv sets, along with a game controller, and WIFI in the room. There was a nice honest-to-goodness free Continental breakfast, which had nearly any type of breakfast food one could want. They had a nice pool area. (a hot tub, as well, but wasn't in order for the first day or two we were there) The hotel was a bit tucked away, so was a little bit difficult to locate, but was right by Highway 95. A very nice experience, which I would definitely recommend, especially for a disabled traveler. Read more

Genuine Expedia guest review

We checked into the hotel after we purchased a smoking king size bed room online. The room they gave to us was two double beds. We asked for the room we payed for and they gave it to us. After we settle in we realize the cable does not work. They sent a maintenance man up to fix it rather quickly. The next morning we go to the jacuzzi and it doesn't […] work and they didn't know when it was getting fixed. They also told us the pool was heated and it most certainly was not at ALL. The location was absolutely terrible. Nothing around for miles. This place was just way outdated and unkept. And for about 10 bucks less we are now at a beach hotel with a jacuzzi, restaraunt, bar and HEATED pool literally steps from our door with a good happy hour and there are actually people around and a good staff who cater to your needs as the PAYING CUSTOMERS that we are. Read more

Genuine Expedia guest review

The hotel was ok for staying a couple of nights, but the beds and the sofa bed was not in good conditions, and the carpet was dirty too. I think they can make an extra effort to keep the hotel in better conditions. The personal attention and the breakefast is good!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review