"kind ad friendly staff but still a 2 star facility"
This hotel is old but clean. Its not a hotel I want to spend a lot of time in but if you need a clean quiet place to sleep and take a hot shower it will do. The wifi is good the Tv sucks. Its old and not many channels. The furniture is barely holding up. However Key West overall is expensive and old hotels are cheap looking but not low cost. But I will […] say the breakfast is included and a shuttle is included. This will save quite a bit. The staff was nice and professional. Read moreGenuine Hotels.com guest review
"Review from your Canadian cousin"
Overall it was fine. The staff was friendly but the place need a facelift. Not what we consider deluxe rooming here in Montreal Canada. Sorry!Genuine Expedia guest review
"Quality of the Keys"
The stay was good over all. The service desk very friendly and breakfast for good. We were in a non smoking room with rooms on both sides smoking. so you could smell the smoke for the adjoining rooms. Also the showers had a lot to be desired as far as turning on and off the water. the handles were stripped so it was difficult to manage. And the drain […] was slow.......... Also the room had a dog smell that finally after spraying with fabreeze multiple times the smell finally resided. This is suppose to be no pets but someone must have snuck one in. For the price, location and short time notice the stay was good. Read moreGenuine Hotels.com guest review
POOR CLEANLINESS ( BATHROOM,CARPET) BAD ODOR////////////////Genuine Expedia guest review
Was a nice place to stay.Genuine Hotels.com guest review
"Comfort Inn Key West"
he roofing and gutters need serious work. There was water running all ove the place with lots of slipperyu whe wet signs. Not a good advert for this particular hotel. Otherwise no compl;aints. Will use again.Genuine Expedia guest review
""Not so good""
Water pressure was terrible and couldn't take a shower very well. You get what you pay for, so cheap is what we received.Genuine Expedia guest review
Great for families, wonderful breakfast and nice pool!!!Genuine Expedia guest review
"ok for the price."
CORDIAL AND HELPFUL STAFF. NOT NEAR MAJOR SITES IN KEY WEST.Genuine Hotels.com guest review
"OMG, don't do it!"
The staff were not very knowledgeable or helpful, there were roof leaks everywhere and the hallways were slippery and I found a bloody tissue in the bed linens. Yuck!Genuine Expedia guest review
"too expensive for what you get"
Air con not cooling, walkways leak from above after a rain, tv blurry, no WiFi in room even though it was advertisedGenuine Expedia guest review
"Horrible for the whole family"
First of all, the shower as well as the bath did not work we had to call maintenance man into our hotel room at midnight to fix it. They locked up the soda machines, the ice machine didn't work, the beds weren't clean, the TV was old and had lines through it, the smell was terrible.Genuine Expedia guest review
"only good for a night"
It is like a motel on the outside. Only stayed for one night as Hurricane Isaac came in, it was inexpensive and had free breakfast but you are better off at a Bed & Breakfast near Duval St.Genuine Hotels.com guest review
"Nothing fancy but the price is right"
Hotel is a few miles from the main tourist area but decent shuttle service right outside the main door gets you to Duval St. in a few minutes (you wouldn't want to drive downtown anyway!). Front desk was very helpful with tour information. Continental breakfast was standard issue but there is a Denny's next door.Genuine Hotels.com guest review
the bathroom was clean ,thank God was just one nigth bc i didnt want to take a bath there.Genuine Hotels.com guest review
"Key West Nasty"
The overall experience was not good as the sheets appeared dirty and the bathroom was disgusting.Genuine Expedia guest review
breakfast was good ! but the only thing was not clean that all was the rug ! no no no clean rug ! the restroom need a up date !Genuine Hotels.com guest review
Room was not very clean. The bedding is worst than the picture depicts.Genuine Hotels.com guest review
"Quality Inn Key West review"
Rooms ok, great pool and breakfast, good access to Duval St. area etc. via free and timely shuttle service, friendly staff.Genuine Expedia guest review
"Too pricy for the area and the time of year."
I know Key West is typically a little pricy no matter what time of year, but being summer I was shocked at the prices and that the hotel seemed run down. The hotel staff was great and the transportation was nice, but otherwise not at all happy with the room or the price!Genuine Hotels.com guest review
"would not recommend this hotel"
This hotel is very old. The bathroom's door did not work. The water in the shower is very slow to drained. The air conditioner was loud, made it very hard to sleep at night.Genuine Expedia guest review
"OK, but needs better tech support."
The hotel was mostly fine. It was a good place to start from each day. I needed internet. I had to try three rooms before I found one where the wireless signal was strong enough. Even so, The internet service kept going down. The room safe battery was dead. I requested it be fixed, but that never happened in the six days I was there. The breakfast was […] convenient and adequate, but could have used a bit more variety. Read moreGenuine Hotels.com guest review
I enjoyed my stay for 5 days with the comfort of quality innGenuine Expedia guest review
"Rundown old motel"
Air conditioning could barely keep up in the room, free internet never connected and was barely there, poor quality repairs in the room, funny musty smell. I would not ever recommend this Quality Inn!!!!Genuine Hotels.com guest review
OkGenuine Hotels.com guest review
shower valve suckedGenuine Hotels.com guest review
"Good hotel to crash on a week end on the town"
Very good value for the price. Good breakfast and free shuttle to downtown Key West. Perfect place to crash on a week end on the town!Genuine Expedia guest review
"You Get What You Pay For."
Room was okay. It never got cool in there and the air conditioner blew the whole time. It was just too small for the room. The pool has a black ring around it and is need of serious cleaning.Genuine Hotels.com guest review
Better than expected. Room was clean and comfortable enough for our one night stay. The service was great. Especially in the lobby at breakfast Ignacio was SUPER nice!Genuine Hotels.com guest review
"good hotel for weekend trips"
We just stayed at the hotel for one night, but we liked it. It´s a good place for tourists who want to visit Key West, even if it´s not central, but they have a shuttle service downtown for free which is very convenient. The room was clean and the bed was very comfortable.Genuine Expedia guest review
Very nice view ;) and friendly people thank you guys !!!Genuine Hotels.com guest review
"Few problems, but mostly ok."
The WiFi was impossible to get connected too, and stay connected. Not a good thing, for someone who is traveling with work Even with the help of their IT dept. The air conditioner was set as low as it could go, and still didn't keep the room cool. I did enjoy the free bus shuttle service to the beach and downtown. Very Convenient!Genuine Expedia guest review
For the cost of the room per night, I expected it to look a little better. I realize that it is a Quality Inn but my shower wall had permanent stains. We spent so little time in room it really didn't matter. We came to see fireworks which we watched from the room due to the rain.Genuine Hotels.com guest review
"Crappy motel, avoid if possible!"
First, this is not a 3 star hotel worthy of the Choice name. It's a "side of the road, park in front of your door" type of motel, barely suitable for a short overnighter, let alone a 6 days vacation. But that's my mistake, for not doing proper research on Google Street view. This "hotel" is in Florida, and there's no refrigerator in the room!! Ridiculous! The […] air conditioning is an old "in the wall" unit that's as noisy as a tractor and makes a water puddle in front of your door, without noticeably cooling the room. They advertise free WiFi in the rooms, but the signal is barely visible. The conenction drops every 10 seconds and I was not able to use the internet at all. Several attempts to fix this issue have failed. The staff were clueless and they gave me a 1-800 number to call, from a 3rd party company. They tried to fix it remotely, obviously without success. The safe in the room has instructions for use that require a 4 digit code. After failing to make it lock, we called the reception. They sent a sweaty guy to the room who took a look at the safe and told us it actually needs a 6 digit code. Go figure! Lousy old tube TV with poor reception. The soda machines do not take cash, but credit cards. I swiped, made my selection, the screen confirmed the charge, then... nothing... no soda! The only good thing about this place was the fact that they agreed to refund 5 nights, 'cause we checked out pronto the next day! Read moreGenuine Expedia guest review
"4th of July!"
Very dissapointed!! Thats all I can say. If you really dont care about the upkeep and just want to spen the night and you drink, then stay thereGenuine Expedia guest review
"Ok...but we're glad we stay only one night"
It was among the cheapest in Key West,but a bit run down from outside, uneven hallways, some holes in walls here and there. Room was clean ,ok but the AC was loud and we woke us up few times during the night. The complimentary breakfast was good , plenty of choice. For one night was ok .Genuine Hotels.com guest review
"Good hotel, far from everything"
You need a car or you can use a shuttle bus service to get from the hotel to the beach or shops. The hotel itself is good and has a nice pool. Breakfast is also great.Genuine Hotels.com guest review
"affordable hotel near attractions. good for family"
the hotel is located near attractions. the rooms are clean and roomy with refrigerator and microwave perfect for families on a budget. I will rent it again.Genuine Expedia guest review
Watch out for hidden fees!Genuine Hotels.com guest review
"good value hotel in Key West"
This hotel is a great value for the money in Key West. Two things about it stand out: 1) it has a great breakfast to start your day, which includes cereal, fruits, waffles, juice, etc. - a great way to get going before you head out to the beach! and 2) it provides a free shuttle throughout the day to the west part of the island, which saved us a lot […] of time looking for parking and saved us money in having to pay for said parking. The hotel has a concierge/activities director available to help you set up activities/give advice during your stay. The hotel is 2 stories and rooms open to the outside. The rooms are clean and comfortable. A pool is available. It is walking-distance (although not particularly close to) some fast food restaurants and stores, in case you forget something or you want to eat without venturing far. Read moreGenuine Hotels.com guest review
great place to stayGenuine Hotels.com guest review
"very little value for the price."
Three only positive thing i have to say about this hotel us that USA in a good location within Key West Area... Hotel was in bad shape including p and ool area. we left a a personal item there and notified the staff within a few hours but they told us out was not there... We know it was there but someone from the staff probably kept it...Genuine Hotels.com guest review
OkGenuine Hotels.com guest review
"Just a place to sleep overnight"
Hotel in dire need of maintenance. During our stay, there were heavy rain storms. The walkway ceilings were leaking and falling apart. The awning over the stairway did not provide complete coverage of the rain, especially since one of the rain gutters dumped onto the awning. The exterior fence along the parking lot needs repairs and has rotted in several […] places leaving openings that would affect security. Breakfast is just ok. Next door, there is a complementary shuttle service to old town and the beaches, which is helpful since the hotel is located on the opposite side of the island from these tourist spots. This hotel is only good as a resting stop for a night. Read moreGenuine Hotels.com guest review
"quality says it all"
all of the entire stay was great, the people there was awesome. i would tell everyone to stay there. truth is though, heck it aint the HILTON, if you have money to burn then the HILTON is for you. QUALITY is the place to stay if you dont want to give money away but still get the service you demand.Genuine Hotels.com guest review
Hotel very run down, carpet dirty.Genuine Hotels.com guest review
"Good experience for the price"
Great experience. Clean and comfortable. Breakfast was awesomeGenuine Expedia guest review
it was good friendly and coureous employees. older hotel need new air conditioners. rooms were clean but older.Genuine Hotels.com guest review
"Totally not worth the money"
Expensive and totally not worth it. The floor was wet near the bathroom, a/c was so noisy, Wifi signal was very weak, it didn't work.Genuine Expedia guest review
"Ok for the price"
I wasn't too happy with the quality of the room or the beds - the bed was creaky and moved a bit too much. Room was dingy as were the corridors and public areas. The breakfast room and lobby weren't bad. Breakfast has boiled eggs and sausages and fresh waffles. Overall, an ok choice for the cost, but can't give it a thumbs up.Genuine Hotels.com guest review
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