All hotels in Burlingame, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here150 Anza Blvd, Burlingame, CA, 94010, United States of America, ‏‎855-239-9484
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 896 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.1
  • Condition
    3.8
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Great but"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful place to stay but was VERY disappointed that we were not notified that tha pool and jacuzzi would be closed for our 2 night stay. Everyone was friendly great place, breakfast amazing!
Genuine Expedia guest review
Other trip Jan 19, 2015
sue
US
5.0 / 5Outstanding
"just like home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was amazing trip. I always enjoy staying here when I'm in San Francisco
Genuine Hotels.com guest review
1 night trip with friends Jan 11, 2015
A Traveler
US
2.0 / 5Fair
"No heating"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Apparently they do not activate heating nor A/C when outside temperature is between 55 and 65 Farenheit. Temperature in the room was 62 degrees in the morning. Unacceptable.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Enjoyed our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location. Had a corner room with view of the airport. Enjoyed walking outside and watched the planes land and take off. The hotel was redone since the last time we stayed so the dining area had more space and organization and the room was very quiet and comfortable for 2 adults 4 kids. We appreciated the Manager's welcome cocktails in the evening and the made to order breakfast was delicious! The staff was very friendly and accommodated all our needs. Thanks Embassy Suites! Will definitely stay there again :-)
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
5.0 / 5Outstanding
"A waterfront delight."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A very nice property which afforded unobstructed views of the San Francisco Bay. If we could have, my wife and I would have just sat and stared at the view and watched the jets fly in and out of SFO all day long! A very nice happy hour replete with snacks and wine. The complimentary breakfast was pretty good, too. A helpful staff and a wonderful night's sleep in comfortable beds....we will be back!
Genuine Hotels.com guest review
2 night business trip Jan 6, 2015
Tim
US
5.0 / 5Outstanding
"Beautiful view, nice staff, good food and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Thoroughly enjoyed my stay and I will definitely stay at an embassy suites again
Genuine Expedia guest review
Other trip Jan 10, 2015
jessie
US
5.0 / 5Outstanding
"absolutely met all expectations for the price I ha"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very happy and I stayed there again all was well I had a comfortable evening
Genuine Expedia guest review
Other trip Jan 10, 2015
c
US
4.0 / 5Excellent
"One night stay in January"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed for one night. Customer service was great but the line for breakfast was super long.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay at the Embassy Suites Waterfront! The rooms were clean, extremely comfortable and roomy. The full breakfast was delicious and helped save money on our total expenses for our trip, and even though the line would get long, they did a great job keeping it moving. One tiny complaint would be that their was not enough seating during breakfast and the lobby and atrium area was FREEZING cold!! However the entrance and lobby/atrium was beautifully decorated with a water feature, fish, trees and plants.
Genuine Hotels.com guest review
5 night family trip Dec 29, 2014
Tobi
US
4.0 / 5Excellent
"Embassy Suites San Francisco Airport - Waterfront"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed there prior to our flight. Hotel was very nice. Service in restaurant/bar was exceptional. The shuttle driver was also very helpful in getting us to the flight on time.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Austin
US
4.0 / 5Excellent
"No early breakfast and can't control temp. in room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was nice. Info indicated full breakfast starting at 6 am everyday, but upon arrival we found out it was at 6 am M-F and 7am Sat and Sun. One of the reasons we booked there was for the early breakfast. Also, you can't control the temp in your room very well. The entire hotel either has the AC on, neutral air or heat. Wouldn't book here again.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
kristin
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I like this hotel then other feel like own home and good atmosphere. Very clean and excellent rate also nice customer care.
Genuine Expedia guest review
Other trip Jan 6, 2015
jay
US
5.0 / 5Outstanding
"Very pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Checked in late but their gift shop was still open so I was able to buy my teens swim trunks and goggles so they can enjoy the indoor pool. The rooms were very clean with comfy beds. We asked for extra towels and toiletries and they were delivered to our door within 15 minutes. We ordered room service after the boys were done swimming and the food was excellent. The fries were even still hot and crispy. Morning breakfast was nice and staff was friendly. We would stay here again.
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice hotel!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Really nice hotel. The free breakfast's are really nice, and the food is very good! Rooms are spacious and the view is pretty on the bay.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
joann
US
5.0 / 5Outstanding
"Unbeatable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly staff, clean comfortable rooms, gorgeous views, family friendly, nice pool, happy hour, breakfast buffet... Just a great experience. For a family of four if you add in the Happy hour (a couple glasses of wine each and a cold of sodas for the kids) and the very nice breakfast buffet (omelet station, pancakes, potatoes, fresh fruit, coffee, muffins, breads, cereals, bagels... And so much more, made to order) that's easily a $80 savings, which brings your suite cost to what? Excellent deal, we will be back. SF is literally 20 minutes away.
Genuine Expedia guest review
Other trip Jan 4, 2015
Michael
US
5.0 / 5Outstanding
"a good night sleep"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
NJ It was a great experience. Good customer service, and very clean. Staff was great.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
Mohamed
US
1.0 / 5Poor
"Entire staff is RUDE"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Worst service ever especially the manager JENNIFER
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
zaina
US
4.0 / 5Excellent
"Great views, great value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
There were three adults in our party. The staff was super nice (even though they were having to work on Christmas eve and Christmas!) We had incredible views of the bay from our VERY spacious room. It was clean, nice fluffy bedspreads on the beds, and close to everything we needed to be close to. It was a great value for us. Our only complaint was that the omelet bar had probably fifty people in it, so if you want an omelet, go EARLY or count on eating cereal and fruit.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Sarah
US
3.0 / 5Good
"Disappointed!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We normally love the Embassy Suites but this hotel was definitely not at the standard we are accustomed to! I don't think the hotel was prepared for the amount of guests that were staying there. It took about an hour just to get the breakfast and the floors were absolutely disgusting in all public areas. There were also many flies in the eating area. We were continually asking for things to be replaced, etc. like swim towels, bedding, etc. The best part was the location- it is located on the bay where there is a beautiful trail to walk or run on.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2014
A Traveler
US
3.0 / 5Good
"An Underwhelming Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Kind off disappointed in our room. It was stuffy and warm; tried to cool it down using the temp control but it didn't have much of an impact. In addition, the bathroom door didn't close properly. We did really enjoy the made to order breakfast. We were also surprised with the $22 parking fee; a bit steep in my opinion.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Khan
US
4.0 / 5Excellent
"nice hotel:) would stay again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
the young lady who checked me in was awesome!!! i wish i could remember her name She made my stay awesome
Genuine Expedia guest review
Other trip Dec 30, 2014
josie
US
3.0 / 5Good
"rude restaurant stuff"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Manager a (woman) working the night shift was taking out Togo she was very rude and rushing us she even got our order wrong. The food was horrible.
Genuine Expedia guest review
Other trip Dec 29, 2014
chanthee
US
5.0 / 5Outstanding
"beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome. Very comfortable, spacious, great breakfast.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Stayed for Christmas Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
Antonio
US
5.0 / 5Outstanding
"Serramonte Ford Xmas party"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very enjoyable; everyone was polite and professional.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
David
US
3.0 / 5Good
"Noisy room"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room that I stayed (#408), had a continuous noise throughout the duration of my stay. The noise resembled a motor humming or water running through piping. I noticed it when I was trying to go to sleep.
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
4.0 / 5Excellent
"Very Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very nice and helpful except for no bell service to assist with the luggage but that saved us some money ate at the resturant expensive but good and the Breakfast was wonderful the gift shop was expensive but we were at the airport overall best sleep i had in three weeks of traveling
Genuine Expedia guest review
Other trip Dec 6, 2014
Andrea
US
5.0 / 5Outstanding
"Great family hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was our second stay at the Embassy Suites. We really like this hotel and enjoy the many amenities such as full made to order breakfast, happy hour, pool, spa, exercise room. beautiful walking/jogging paths and two room suites. We were a little disappointed this time in the service. We were cold and requested extra blankets and a heater 4 times but never got them. We finally gave up and put on more layers of clothes.
Genuine Hotels.com guest review
4 night family trip Nov 26, 2014
Kathryn
US
5.0 / 5Outstanding
"Embassy suites Burlingame never disappoints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
always professional reception staff. clean comfortable spacious rooms. great views of the bay even when you are not directly waterfront. breakfast buffet is very good. Just hope they would give at least 1 free large bottle of drinking water.
Genuine Expedia guest review
Other trip Dec 2, 2014
Nan
US
4.0 / 5Excellent
"Newly renovated hotel with great staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We spent 4 days with the kids and we had a pleasant stay. Rooms were spacious and clean all the time.Unfortunately the temperature in the room is preset and we preferred a cooler setting which could not be done.The shuttle service to the airport offered connections to the BART station at the international terminal which is very convenient to save on travel.
Genuine Expedia guest review
Other trip Dec 2, 2014
Harry
US
4.0 / 5Excellent
"Nice hotel."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good location. Pet friendly - place and location. Cooked to order breakfast - excellent.
Genuine Expedia guest review
Other trip Dec 2, 2014
Rico
US
4.0 / 5Excellent
"Staff member was not cool"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the stay overall...the down side was the bartender at the evening reception. She was rude and very unhelpful...my wife and I went to the restaurant after hours and said bartender was there as well...she was unbelievably rued and acted like she owed the place...the hotel was amazing, but that bartender has got to go...don't know her name but it wasn't Ethesia (she was amazingly caring and friendly) This staff member is not the standard for embassy suites.
Genuine Hotels.com guest review
2 night family trip Nov 23, 2014
Charles
US
5.0 / 5Outstanding
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room service was excellent!
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2014
Victor
US
5.0 / 5Outstanding
"Breakfast in the waterfront"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed at this hotel for 5 days and felt right at home. The staff was awesome- friendly & caring & conveniently located. I was there for family thanksgiving and assisting my daughter relocating had traveled with my grandsons (2yrs & 9mos) and teenage son. The hotel had all the amenities I needed for a restful & suitable stay for everyone. The free breakfasts were the bomb. I will certainly stay here again & recommend for family vacays.
Genuine Hotels.com guest review
5 night family trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Embassy Suites Review"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good breakfast, overall good hotel, ran out of Turkey for Thanksgiving which was disappointing. Would stay here, because it was close to airport and not too far from the city.
Genuine Hotels.com guest review
2 night family trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great for kids, but still deniorpretty quiet. Beautiful setting. Free open bar during happy hour and amazing free breakfast but high parking fee.
Genuine Expedia guest review
Other trip Dec 1, 2014
senior
US
5.0 / 5Outstanding
"TWO EXECEPTIONS TO EXCELLENCE;"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
1. Elevator out, causing long wait times. An outfit your size should demand overnight service. 2.. Breakfast was great with exception of huge lines. Us older folk need a little help getting stuff rom the coffee and cereal bars. 2 or 3 more staff. 3 one more safety bar when exiting shower would be nice.
Genuine Expedia guest review
Other trip Nov 29, 2014
Paul
US
4.0 / 5Excellent
"Nice view... Nice place to relax.."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good experience! Breakfast was good, bed is very comfy, ambient is very cozy...
Genuine Expedia guest review
Other trip Nov 29, 2014
chelle
US
5.0 / 5Outstanding
"I loved this hotel !!!! We Had a great time."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
When we walk in the staff was very happy to see you, easy going, and made you feel comfortable. The inside of the hotel is beautiful, it has lots of green indoor trees, indoor pond with Koi fish , little bridges to walk over ponds,indoor swimming heated swimming pool, the rooms are specious, very clean. Walking outside was very nice could see SF airport but can not hear them at all in the room i was staying at. We also had free breakfast which was great!!
Genuine Expedia guest review
Other trip Nov 20, 2014
Lettie
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent is the word to describe this place! The room was clean and spacious. Staff were friendly, helpful and courteous. Breakfast was awesome and the location to downtown Burlingame and airport is very convenient. Most importantly this place is very dog friendly so we will be back again for sure!
Genuine Hotels.com guest review
2 night family trip Nov 16, 2014
Emily
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent. Nice to be by the water. I do not think they should be charging for parking since you self park in an open lot.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Better Than Expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
My room met all of my expectations. Everything was clean and I had everything that I needed.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Fun in South SF"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our room was clean and felt spacious. Look forward to staying there again. Don't park your car under the trees on the bay side. Ended of with quite a bit of sap on window and down the side of our car.
Genuine Hotels.com guest review
1 night family trip Nov 7, 2014
jacki
US
4.0 / 5Excellent
"a family treat"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We've been here numerous times, and always enjoy our stay. The location can't be beat! Unfortunately, this time around there was a charge for wifi and the daily parking rate added a further $22/day charge to our stay.
Genuine Hotels.com guest review
3 night family trip Nov 7, 2014
Kathy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great time at the hotel - great hospitality by all staff.
Genuine Expedia guest review
Other trip Nov 14, 2014
c
US
4.0 / 5Excellent
"Location very close to airport; very nice staff..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
My only complaint with this hotel is the fact that they have an HVAC heating and cooling system. So, the hotel decides whether you have heat, or whether you have air conditioning in your room. It was stuffy in our room, hard to sleep at night due to it being too hot. Tried turning the thermostat down to 65 and the fan on high at all times, did not do any good. Air conditioning was just not available. Our stay was during Halloween weekend, and it was not cold enough outside, for the hotel to have already switched to heat. Pillows were not that great either... Staff was very very friendly and nice. Hotel was in great condition, spotless clean , and pretty lobby. Housekeeping did an excellent job!
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
3.0 / 5Good
"Decent suites, close to San Francisco"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The suite was close to the San Francisco Airport. Easy access to the highways and in a safe area. The suites were kept clean during our stay. However, It was disappointing that we had to pay $14.00 a day to use the internet. There was also a daily charge for parking, which was just an open parking lot in the back. I did not read about these additional charges when booking the room. But the MOST disappointing thing was that they did not allow us to have heat during our stay!! When we complained to the front desk, we were told the thermostats were set to cool season? What? It is the end of October. In addition, the maids would leave the sliding glass door open after cleaning the room every morning. The only thing staff could do was give us a space heater, which made me nervous to use, but we were freezing!
Genuine Expedia guest review
Other trip Oct 31, 2014
Becky
US
5.0 / 5Outstanding
"World Series Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a quick overnight stay for game 3 of the World Series. The hotel had an amazing atmosphere and the breakfast was delicious. Great views with comfortable rooms. We look forward to staying there again real soon!
Genuine Expedia guest review
Other trip Oct 31, 2014
Gina
US
4.0 / 5Excellent
"Short stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Other than the shower head being terrible and them wanting to charge $15 per day for wi-fi, the place was very nice.
Genuine Hotels.com guest review
1 night family trip Oct 24, 2014
Rick
US
3.0 / 5Good
"Embassy needs to step up"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
very friendly staff. noisy place. needs to come up a notch or two to justify the rate.
Genuine Hotels.com guest review
2 night trip with friends Oct 25, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews