"Great hotel, great view!"
We spend the night in this hotel. The location is perfect, close to airport,but not too noisy, water views from half the rooms, a picture perfect trail by the water. Inside it is pretty clean, really nice lobby to enjoy your cooked to order breakfast or just hangout. Overall a great place to stay for your money.Genuine Hotels.com guest review
Next to the airport, absolutely perfect and the breakfast included was a 5 star brunch!Genuine Expedia guest review
"It's an amazing place to stay, we loved this place"
We are very happy that we picked this place to stay on our vacation, it's super clean, staff was very attentive, close to the beach, love the food, it was more than what we expected, it was an amazing experience, we will recommend this place to all our friends and family, we got nothing but good things to say about this place, love it, love it, love […] it, thank you for making our stay very fun and amazing££> Read moreGenuine Expedia guest review
"great value and facitities"
Our favorite chainGenuine Hotels.com guest review
"nice view of the airport"
Enjoyed our stay very much. Didn't really like so many dogs there hope they were in specified rooms for animal lovers and not allowed to be in any room as that is not being considerate of people with allergies. Other than that we loved the Hotel, location and staff!Genuine Expedia guest review
"Overall great exerience"
Amenities were outstanding - pool, spa, breakfast, fitness room. The courtyard area was breathtaking and the room was impeccable - we will look for an Embassy Suites from now on...Genuine Hotels.com guest review
I thought EVERYTHING about this hotel was amazing, the only thing is that I found that the people working, not so friendly. No one wanted to help or make you feel very welcome they said what they had to say and moved you right along.Genuine Hotels.com guest review
"Best part lace to stay near airport"
This hotel was great. Clean, nice, new looking. Rate was good. Conveiently located near airport too will stay there again!Genuine Hotels.com guest review
We had a wonderful time. Great neighborhood and very helpful staff. Definitely would recommend.Genuine Hotels.com guest review
"Exceeded all of my expectations."
The staff was extremely warm, welcoming and helpful. They help orient me to the local area and even made some excellent suggestions for a day trip to the city. The room was fantastic! Modern, clean and comfortable! Breakfast was second to none and the complimentary happy hour was a pleasant surprise.Genuine Expedia guest review
A pleasant stay and is an excellent location for the airport!Genuine Expedia guest review
"Worth the money"
Enjoyed it and enjoyed my quick weekend in San FranciscoGenuine Hotels.com guest review
For the money it was fairly basic but nice proximity to the airport which was why we stayed here one night.Genuine Expedia guest review
"Right on the ocean!"
We had a king size bay view room and it was very nice. Fun to watch the airplanes coming and going. Nice and quiet even with a lot of Chicago bears fans there :) GO 9ers!!Genuine Expedia guest review
The hotel staff was very friendly, and the hotel was very clean. My only complaint was that are bed was very uncomfortable and the room looked like it could be updated.Genuine Hotels.com guest review
The room was really hot. Staff was great Bathroom was in inconvenient locationGenuine Hotels.com guest review
Nice view of the planes landing. Older property. The first room had a wet spot in front of the fridge. Sofa bed very uncomfortable. Metal frame felt sharp. The parking lot was littered with trash. For the price we paid, I expected more. I almost got whiplash from the shuttle driver. Indoor swimming pool was small.Genuine Expedia guest review
"Hotel a Bit Run Down."
Hotel was run down. Staff was friendly and helpful. Pool are was widely used and very unclean. Staff (engineer) did not attend to very unkept pool area. Overall the stay was good. Beds comfortable bathroom clean.Genuine Expedia guest review
I wasnt aware of rhe Happy hour, it was not informed when I check inGenuine Hotels.com guest review
"Can not control your own room temperature!"
The room was nice and larger than expected, however the internal and outside noise levels where not acceptable. You DO NOT have control over the air conditioning in the room and this is a huge problem! The "free breakfast" is a complete train wreck and we ended up leaving to pay for a quiet relaxing breakfast elsewhere. I expect more from an Embassy […] Suites hotel, and I won’t be staying here again. Read moreGenuine Hotels.com guest review
Only complaint I have was a squeaky door into the bathroom. Staff friendly and accommodations great. For breakfast, though, we began to think people who were not guests were partaking in the breakfast. No passes were required of guests. Overall great stay and kids loved the indoor pool.Genuine Hotels.com guest review
"Just a few things"
Overall our stay was very nice. Just a few things could have made it better. First the size of the beds was disappointing it was very tight for two people to sleep on a bed. Second there was trash all over both entrances and the pool area. I know it was a bust weekend but the lines were crazy it took us 45 minutes just to get through the line for breakfast. […] We did enjoy the reception in the evening. And the kids loved the pool. Thank you for all the great memories. Read moreGenuine Hotels.com guest review
"Close to the city."
Great everything, only thing was the ac in room did not seem to work that well.Genuine Expedia guest review
Clean, comfortable and great accommodations for our dog!Genuine Expedia guest review
"Good place to stay for airport access"
The pool doors got stuck several times, locking people in and out of the pool area. Our sofa bed in our room had dirty sheets when we opened it up. There's a nice jogging path outside the hotel. The front desk staff varied from excellent to pretty iffy (our check-in clerk wasn't great, but everyone else was good). The buffet breakfast was great. The […] room was pretty large. Fairly affordable for the San Fran area. Read moreGenuine Hotels.com guest review
"we loved it"
we had not stayed at an Embassy for a long time. Forgot about how nice they were. This property filled all of our needs. Great breakfast, nice cocktail hour, quiet, great view of the bay, perfect location, nice neighborhood, easy parking, clean and comfortable. ThanksGenuine Expedia guest review
"Excellent place to stay."
Hope to repeat it in the future.Genuine Hotels.com guest review
"Nice view , Good service, Great staff"
Over all we had a very good experience. Nice environment, View, staff were very helpful'Genuine Expedia guest review
"What you see on Expedia is not what you get..."
I booked through Expedia and the description of the room sold me, " Deluxe room w/ bay view" , well needless to say we got a room with a view of a parking lot. When I checked in I asked the nice man if my room was overlooking the water, and he said it was not because those rooms are actually cost like $300 , I was a little insulted by this. I told […] him that on the website it clearly states a bay front room (not all rooms are facing the water). Believe me I understand the entire hotel is directly facing the water but some rooms have better views than other and my room should of been one of them. When I got up to my room and noticed my parking lot view room and called downstairs and explained that I had booked a "bay view" room, the front desk said that Expedia has the wrong room description, and for the price I paid I was in the correct room. Despite the unsettling room issue upon check-in, the hotel is beautiful! It feels like a little piece of Hawaii in the Bay area. My morning walk was perfect after my complimentary breakfast, and the grounds are nicely kept. Overall, my experience was nice but next time I think I'll book my room directly with the hotel to avoid confusion. However, the hotel should take a little responsibility and not blame it on Expedia. Read moreGenuine Expedia guest review
Always love Embassy Suites, this is about our 12th stay at 12 different ones. Nice breakfast and generous Happy Hour.Genuine Hotels.com guest review
Horrible customer service from Marlon. Marlon is the reason why I am rating this hotel a 1. Marlin had the worst attitude ever for no reason. So not only that, you have to pay an outrageous price for the night but you also have to pay for parking and a ridiculous wifi price. The shower head was broken, the sink was still dirty and got clogged if you […] brushed your teeth longer than 30 seconds. Not cool. And the bed sheets had black long hair all over it. Come on. So much for one night to deal with sassy and sarcastic marlon and a semi clean expensive room, with expensive wifi? Smh. I'll stay at the red roof inn next time for half the price and twice the customer service. Read moreGenuine Hotels.com guest review
we stayed at 5 hotels during our stay in CA, this was the bestGenuine Hotels.com guest review
"Always good to be here...just a little details"
As always the hotel people very nice, the made`s were very friendly ,they will make sure that you enjoy your time there , the people at front desk very courteous, we arrive 30 min before the check in time but the lady let us in the suite before because she saw how exhausted we were from 8 hrs driving, and they make sure that we had a good experience […] , the only down was that i went to get some hot coco at he bar for my little boy and it was king of really pricey for a basically half of the cup and the chocolate was really cold and the other half was basically weep cream, but we enjoy the happy hour on Sat and Sunday ,the breakfast was really good if you know how expensive it is a breakfast at San Francisco for a whole family the down thing were the pancakes, they have a really wear taste and we couldn't find the honey or jam for the pancakes, the eggs were just ok , I will appreciate real eggs next time...thou but over all is a really nice place to stay the view is great, perfect to go for a long walk with your love one at night or exercise in the mornings ...is really nice , just a 30 min from the Embarcadero or 1hr form Monterrey Bay...we will be back for sure , Do we recommended? YES ! OF COURSE your money is worth it ... Read moreGenuine Hotels.com guest review
The rooms were nice but it took a while for us to get extra towels when requested. I would, also, encourage soy-, dairy-, egg-, gluten-free options at breakfast.Genuine Expedia guest review
"San Francisco Trip"
It was great! Thank you.Genuine Hotels.com guest review
"Clean, beautifully decorated, great hot tub"
Comfortable stay after hours of driving. Relaxing hot tub. Warm decorationsGenuine Expedia guest review
"Comfortable, but no dining room"
Spacious and comfortable room, but lack of dining room a big negative for me.Genuine Expedia guest review
"Great Hotel - Definitely Recommend."
We stayed at this hotel 3 times during our 2 week vacation in San Fran. It is close to the Airport, close to Candlestick park, and on the water so great views. Easy 15 minute drive into the city and to all the attractions, Pier 39, Golden Gate Bridge and Lombard street. The hotel has a full complimentary breakfast each morning and a free Happy hour […] every night with Beer, wine and snacks. We obviously had a different room each time we stayed there but it was very clean, comfortable and roomy for all 5 of us. Read moreGenuine Expedia guest review
"Great hotel. Everything close enough."
We loved our stay here. Beautiful bay view and far enough away from the city, but B.A.R.T. could get us there in no time when we were ready. Loved being able to watch the planes land and take off. Nice walking/running path around the bay. All employees were very helpful in helping us get around. Very spacious room. Smelled and looked new. Breakfast […] every morning was delicious. Perfect for our family of 4! Read moreGenuine Expedia guest review
"Newly refurbished Room!!!"
I wrote a fairly scathing review of this place in the past. I stayed here once years ago and loved it, went again and hated it, went this time and the whole property has been refreshed. Location has always been great, everything inside is now fresh and clean. Very Nice work Embassy Suites.Genuine Expedia guest review
Didn't feel like your typical airport hotel. Good service and a easy shuttle ride to the airport. Only complaint is that the free breakfast was very packed and lots of food and plates were gone.Genuine Hotels.com guest review
"Perfect for large families"
awesome accommodations for a family of 6 great view of the bay inand awesome made to order breakfastGenuine Hotels.com guest review
"Good experience but u have to push staff"
We booked the most expensive oceanfront room but were handed a room with 90% parking lot view and barely a sideways view of the bay. This was nasty. When I called to change rooms they said it was a full hotel and they could only help me the next 2 nights of my stay. Which we had to push them to do so and they obliged. So yes, if you do not really use […] aggression to what u want and what u paid for, they don't do it professionally. The professionalism and overall attitude of staff including on site manager is very laid back. They think their location keeps them in business so they are not obliged to keep any hilton mannerisms. Read moreGenuine Hotels.com guest review
nice and beautifull location nice breakfastGenuine Hotels.com guest review
"Great San Fran Value"
We started our California vacation with a night here. We should have booked more nights. It's a short drive to town and it's a great hotel with a great breakfast.Genuine Hotels.com guest review
I have a good nice time while stay in this hotel. Beautiful the waterfront view.Genuine Expedia guest review
"We loved it"
If you need to catch a flight, this is perfect. Great rooms. Really convenient.Genuine Hotels.com guest review
"Beautiful hotel with excellent staff."
The staff was extremely kind, courteous and helpful. We could never have navigated the public transportation into the City without all of their patient assistance!Genuine Expedia guest review
"CLOSE TO AIRPORT"
IT WAS JUST WHAT WE NEEDED AFTER DRIVING 7 HOURS.Genuine Hotels.com guest review
Overall, the hotel was very nice. The staff was pleasant and helpful. They offered assistance with transportation and venues. We were very disappointed in the breakfast service. We had to bus our own table in order to find a table to sit. There was NOT enough service personnel cleaning the tables and preparing for the crowd. In addition, the hotel did […] not restock the food tables for the people eating breakfast at 10am. The buffet was supposed to be from 7am to 10:30am and the fruit, cereals and yogurt were all gone by 10am and not restocked. The hotel did warn about the busy times at the buffet, but they did not tell us they would run out at 10am and not restock. Very disappointing!! Read moreGenuine Hotels.com guest review
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