everything was great beside in business room computers was hacked ,all of them … they need to do something about it and of course i told the front dest ,it didnt let me to check my email a message came on screen and says call this number to reopen your mailbox ,then i actually talked to hacker to make sure …and then i hanged up on himGenuine Expedia guest review
Disappointed that wifi was not included. Also, we were paying for a waterfront room and the water view was blocked by trees since we were on the second floor!Genuine Hotels.com guest review
"Great location, but needs some work"
Great location, but hotel was booked and hotel resources were understaffed. Check in, restaurant, lounge and concierge all had rather long waits. That said, staff was pleasant. Room was a bit dated. Showers were rather poor.Genuine Expedia guest review
the property is gorgeous. Unfortunately the staff at the front desk were not as helpful as they could have been. One young man seemed to take delight in telling us our room was not ready yet. I found this to be incredibly rude.Genuine Hotels.com guest review
"Best Bang For Your Buck"
We were able to check in around 12:30 and was very happy with our ocean view. Yes, the rooms are a little tired age wise but we have stayed in "higher class" hotels that were in far greater need of updating. Having two full bathrooms was GREAT after going to the beach across the street and wanting to wash off remaining sand (that didn't fall off in […] the pool after the beach!). The two hours of free drinks at the bar every night is a GREAT bonus as well. Breakfast was incredible and really provides EVERYTHING kids and adults could possibly want, or need, to start your day off right. Like the title says, best bang for your buck. The only bad thing I have to say is the ridiculous $15 fee per beach chair and $15 fee for umbrella. Needless to say, we laughed at that and just got more FREE beach towels. Read moreGenuine Expedia guest review
"Can't beat the location!"
This hotel is good, although perhaps not great, in every way, and being able to walk to the beach is a huge plus. It's kind of an odd mixture of a luxury hotel (staff gives you towels at the swimming pool, some parts of breakfast cooked to order) and a motel (coin laundry). Staff was friendly and helpful. Breakfast was mixed (the cooked to order omelets […] were good, hot entrees OK, baked goods were terrible) - on the whole about what you typically get at a budget suite hotel these days. Can't really complain about a free buffet breakfast, though. Parking is an extra 20 a day for self park, but I guess that's just the way it is in this town- at least it's easy to go straight from parking garage up to the rooms (you don't have to go through the lobby). Read moreGenuine Expedia guest review
"Nice beach resort"
The kids had a great time at this resort hotel. The beach access was very convenient. Nice place to stay.Genuine Hotels.com guest review
We had booked into the hotel for several nights but unfortunately had a death in the family and had to leave early. The hotel staff were very helpful and understanding; we were only charged for the nights that we stayed and were allowed a late check-out the day we left. While we were there, we loved the location, right on the beach with a heated pool. […] We very much liked our comfortable room. The breakfast buffer and the happy hour are both included in the price and we enjoyed them. Read moreGenuine Hotels.com guest review
My 3 sisters and I took our 81 year old mom to Embassy Suites for a long weekend to celebrate her birthday. The room wasn't what was promised - the 2 room suite w balcony was not entirely comfortable for 5 people. The maid services didn't appear until after 3 pm each day, and the floors in room and hallways needed some serious vacuuming. But on the […] good side- breakfast, happy hours, and pool/proximity to beach were very good and made up for the "minuses." We would stay again. Read moreGenuine Hotels.com guest review
"Nice perks, low key crowd, clean, pool and beach!"
Very nice hotel. Staff was out cleaning the pool area before sunrise. A little on the pricey side but nice perks of full buffet breakfast with make-to-order omelet station, fresh fruit etc. Plenty of seating outside in the beautiful Florida sunshine. Another wonderful perk of FREE open bar HAPPY HOUR from 5:30-7:30 (tip the bartender accordingly) with […] snacks. Parking fee. Suites accommodate a family of 6 with 2 double beds and a pull out couch. 2 Bathrooms!! Pool and hot tub were sparkling. Plenty of warm towels. Beautiful turquoise water beach right there! Crowd at the time was very old or families with children. It could be a nice location for a younger crowd. Bring friends. Read moreGenuine Hotels.com guest review
Very dated hotel, very small suites, nice employees but not very sophisticated, especially the concierge, very nice beach, good for young families.Genuine Hotels.com guest review
"Beatiful view, great accomodations!"
The suite was fantastic. We loved the view of the pool and the ocean from our suite. The breakfast buffet was very nice. the omlette station was particularly amazing. The potatoes in the buffet were cold and the tables weren't bussed quickly, so there was a brief shortage of tables. The jacuzzi wasn't particularly hot, great for kids, but not quite […] warm enough for adults. Very helpful staff, in every way. My husband particularly enjoyed the spa and the massage he received. Read moreGenuine Hotels.com guest review
"Vacation Feb 10-15th 2014"
We were very impressed with the hotel. It was right on the beach and had a great pool. The cooked to order breakfast was much better than meals I have paid for in other hotels and was included. My mother and I both had a spa pedicure at the hotel. It was very nice. Not as much of a pampering as I have had in other spas but very friendly staff. The restaurant […] was closed when we got there, Monday night at 10 pm, but the bartender said they kitchen would make us what we wanted and we ordered 2 flatbread pizzas. They were just want we needed for a late night snack. It was a nice way to start our stay at the hotel. The room was well appointed and very spacious. It was decorated very nicely and the 2 bathrooms were useful for two people. The only disappointment was that I requested a handicapped bathroom for my mother who cannot use a tub/shower. They told us when we checked in that they had our request but that there were no handicap rooms available when we checked in. I really don't know how that would be a suitable answer when we requested it when we booked the room so they knew we needed it. It did present a problem for the duration of our stay. I was surprised that it was a problem since I saw so many seniors staying there. If it was going to be a problem we would have booked another hotel. Read moreGenuine Expedia guest review
"Nice hotel in front of the beach"
We had a nice stay in this hotel. The suites are very comfortable. Especially if you are traveling with kids. The pool was very nice. The beach in front of the hotel was ok. If you walk 2 blocks south the beach is better. The only con was the breakfast between 9 and 10. It was very crowded. But overall we enjoyed our stay so much!!!Genuine Expedia guest review
"Nice hotel on the beach with lots to do nearby."
We paid over $200 for our room and the first room we were given faced a brick wall. We requested a change and the only difference was the brick wall was a king and the beach front was a double. That should have been brought up at check in as an option to spare the hassle from everyone. The toilet was running in the double room and we requested it be […] fixed and it was immediatly attended to. Read moreGenuine Expedia guest review
"Perfect spot to relax"
We stay at Embassy Suites properties whenever we travel since we are a family of 6. This property was especially lovely; directly on the ocean, heated pool, and spa. Our room was spacious and had 2 bathrooms! The housekeeping left a bit to be desired (clothing behind dresser, things hadn't been dusted, housekeeping left a dirty towel behind). The managers […] reception was a nice assortment of fresh veggies, tortilla chips and homemade salsa, and pretzels. My only complaint was the parking charge. $18/day to park an already expensive rental car was steep. We had no other choice of where to park. If you rent a car, you must pay to park it at the ES. The pool area was clean and beautiful. We spent most of the vacation at the pool. We were a bit disappointed that the pool hours were from sunrise to sunset since we like to swim at night. We made some great memories on this trip and we would certainly return! Read moreGenuine Expedia guest review
"Excellent accommodations near the beach."
What a nice place to have spent our 50th anniversary. 2 complete bathrooms in a lovely suite with a breakfast bar that is the best I had ever experienced. Staff was very pleasant & everything was handled professionally. I would love to return in the very near future.Genuine Expedia guest review
"Not worth the expense"
Spent Christmas eve at the Embassy Suites Deerfield Beach as we have stayed at many Embassy Suites before and have been usually pleased. We wanted to be on the beach, but this hotel really does not have a private beach, but is next to the public beach. The beach however is not very nice, so we ended up walking down the beach a ways to where is was better. […] The best restaurants were also a 1/2 mile walk down the beach or accessible only by driving. On the good side, the staff was nice and the breakfast was good as usual. The room was comfortable and we love the large suite where we can spread out. However the high costs to park ($18 for self parking and $22 for valet) and the high costs of the hotel really were not worth it. I suggest looking elsewhere if you want to play on the beach. Read moreGenuine Expedia guest review
greatGenuine Hotels.com guest review
Great stay loved it!!!!Genuine Hotels.com guest review
Location is nice, but the service in not all that. The hotel smelled like they had long term water leak ,so every time you turn the A/C on ,the room will smell terrible. So problem was mentioned to front desk, and the answer was" This is how buildings smell at the beach" .For the quality overall, We will not stay there again.Genuine Hotels.com guest review
"nice view to the beach and pool area."
We enjoyed our stay very much after we received a room with a better view and balcony - very nice. The staff was very friendly and accommodating. We plan to stay there again during our next visit to S.F.Genuine Hotels.com guest review
we had a great time, the room was spacious and so well kept. Breakfast was good, and the people at the front desk were really friendly. We'll definitely be back, for longer next time.Genuine Hotels.com guest review
We booked a last minute vacation and weren't expecting much because of the low price... but this place was unbelievable. Free breakfast with made to order omelettes. Open bar every night. Each suite has 2 rooms a balcony and 2 bathrooms. The pool is so fun and the beach is 1 minute walk out the back of the resort. The staff treat you like gold. the […] spa was absolutely the best we've ever encountered and the spa staff were so accommodating and threw on extra services to our booked services. You will be so relaxed at this place you wont want to go home Read moreGenuine Expedia guest review
"Great hotel, but terrible with billing"
We stayed at the hotel December 6, 2013 for my husband's 50th birthday for a romantic night without the kids. The hotel generously upgraded our room from hotel view to oceanfront and left a complimentary bottle of wine, cheese, crackers, grapes and a birthday card which was a nice surprise. Everything was great in the room, etc., but I didn't care for […] the pillows....I believe they were down and they sink in. The breakfast buffet was amazing and definitely worth getting your butt out of bed for. The pool area is very nice and all the workers were nice. We had a great time overall, but my biggest complaint was the billing. Aside from the room rate, we ordered room service and also had the valet parking on the bill, but when I went home and checked my bank account it was all screwed up. Charges were added & taken away and ultimately they charged me an extra $222. I called the manager on duty and he apologized and said he would credit it and also said the site I booked the hotel on would reimburse half my room charge. I called 2 nights later and still nothing on my checking account...not even a posted credit. We'll see how long it takes to get reimbursed!! Read moreGenuine Hotels.com guest review
"Best hotel in the Deerfield Beach / Boca area"
This is our go to hotel in the Deerfield Beach / Boca Raton area. The rooms are very spacious and comfortable, the breakfast buffet is included and has a wide variety of food, and it's right on the beach. Several restaurants are within walking distance. On this particular stay, I had a room at the end of a hall and my only complaint was that the toilet […] was not in the bathroom off the bedroom, it was in the bathroom off the living room. A minor inconvenience for an otherwise very nice room. Read moreGenuine Hotels.com guest review
"Just love it..."
I was very happy...Great stay,supper hotel....Genuine Expedia guest review
We thoroughly enjoyed our stay. We found the staff very friendly, the buffet breakfast excellent, and the overall facility satisfactory. The two bathrooms were a godsend. We liked the beach. Although it was small, it was very private and a one minute walk from the pool area of the hotel. Although the breakfast selection was generous and the lunch menu […] was adequate, the dinner menu was not extensive. Unfortunately, the nearest restaurant off of the hotel was a good 10 minute walk away. We appreciated the fact that the hotel was trying to be environmentally conscientious however they didn't provide any towel racks so that towels could be reused. Just an observation. Read moreGenuine Expedia guest review
I have stayed at this hotel at least 6 times in the past 2.5 years and totally enjoy all the amenities, especially the breakfast selections and the pool. My only negative comment would be the no in room complimentary Wi-Fi . Going down to the computer room is inconvenient: The room is always very cold, for the third time now, the room key did not work, […] plus for the second time,, there were no computers open and we had to return a few times. Please consider adding complementary Wi-Fi for your guests. Read moreGenuine Expedia guest review
"Everything we needed in a hotel"
The staff was great the hotel itself was incredible with the pool on the same side as the beach which works out perfectly! Towels for the pool and beach were endless! Drinks and food at the restaurant we phenomenal! Staff in the restaurant were very courteous! Close to everything! Would go again and highly recommend to anybody!Genuine Expedia guest review
Most disapointing breakfast eggs were burnt.....there was NO water @breakfast bar?....Had to wait 2mornings to get scrambled eggs....to many employes walking aroundGenuine Expedia guest review
We expected a suite with balcony on the Ocean. Got a dark room with one window overlooking an asphalt roof and the street. Very disappointing!General manager's excuse was that the hotel was fully booked and no promisses of anything special when booking through Hotel.com.Finally he found a smoking suite with balcony and gave us this option. We reluctantly […] accepted as we are no smokers. All our clothes smelled cigarett smoke after coming back home. We will never choose this hotel again. Read moreGenuine Hotels.com guest review
I love the size of the room. The room was clean and well appointed.Genuine Hotels.com guest review
I just returned from staying at the Embassy Suites in Deerfield. I have to say if I didn't read the reviews on trip advisor first I would have probably blown a gasket when I checked out however I knew what I was getting into with all the additional charges. When I first got there my room was ready prior to 12noon. The woman at the desk was very nice […] but not to informative as far as fees for the hotel. I had to ask everything i.e. self parking is $18.00 per day, wifi is $10 per day towels were free. The beach was not good at all. It was small and dirty. I would never pay $12 per chair to sit on it. The pool did have allot of chairs and towels and cushions were provided for the guests. Breakfast was also included and there was a nice variety of fruits and yogurts as well as omlets and waffles etc. The Embassy is located in the quiet part of town. The room was nice it was a king suite and had two bathrooms. There was a very narrow balcony where you could sit. They do not clean the balcony area it was very dirty. The location was very convenient and close to 95. There is a great farmers market off sample road in Pompano Beach. Overall I enjoyed our stay and would probably stay again. Read moreGenuine Expedia guest review
The sofa bed was the worst, it was no way any one can sleep in that sofa bed. We hade to order a roll a way bedGenuine Hotels.com guest review
Pros ﹣Good breakfast included, big clean pool Cons - Out dated, stained upolstry, extremely dirty carpet that lends to an overall dingy ambience in the rooms. Very dirty windows.Genuine Expedia guest review
"Location hotel very nice on the beach"
Great location for fishing, diving, beach activities, restaurants, especially the bar at the Mai Kai . Very nice place on the beach with buffet breakfast. One of the main things for me is the cleanliness of the bed and the bathroom. Both were excellent. Will be back.Genuine Expedia guest review
"Nice hotel, close to beach. Very nice breakfast."
I was first time in this hotel, and It was the best vacation in my experience!Genuine Expedia guest review
"Great! Even for locals who want a beach weekend!"
Excellent overall! The oceanfront view is great! The balcony for our room didn't have enough room for a table and chairs, but was big enough to stand outside and enjoy the sunrise. We enjoyed the "welcome" Happy Hour drinks and the hot buffet breakfast that were included in the price of the room. It was also very convenient to have 2 bathrooms. I'll […] be back again the next time I have friends coming into town for a night or two. Read moreGenuine Hotels.com guest review
"Beautiful hotel on the beach with great extras!"
Loved it! The rooms are beautiful 2 room suites with 2 bathrooms. The price includes breakfast which is full buffet with omelet station. They have happy hour every day from 5:30 - 7:30 which includes a selection of free wine, beer, and mixed drinks with some light snacks. The beach is breath taking, the grounds and pool are beautiful. I have nothing […] bad to say about this hotel. I want to go back now and would highly recommend. You won't be disappointed! Read moreGenuine Expedia guest review
"Nice hotel, close to the beach"
everything ok, nice place, clean and close to the beachGenuine Expedia guest review
"Very Nice hotel, but pay for bad internet svc."
Had a friend from out of town and decided it would be nice to stay at a hotel and spa at the beach. Since I was member of both expedia rewards and hilton honors I thought this would be a good option. It was very nice, but we were frustrated the whole time by the crappy internet service for which we had to pay! I have a usb broadband device which didn't […] even work there, so I was forced to pay for service that was not very good. Other than that, the hotel was great, but I would probably look for one with free wifi in future. Would also have been good to have access to the beach chairs... Read moreGenuine Expedia guest review
Such a beautiful hotel. Everyone was very nice and helpful. Complimentary hot breakfast and cocktail hour daily were fantastic. Would definitely stay here again!Genuine Hotels.com guest review
Very clean relaxing stay friendly and helpful staffGenuine Hotels.com guest review
"Great Views from the Balcony"
My boyfriend and I enjoyed a nice staycation last weekend. Our room was great and HUGE. We had a king suite ocean front with a large balcony. We enjoyed the sunrise and then headed down for the FREE breakfast. We were suprised with all of the options at breakfast! The only thing we were dissapointed in was the Free Happy Hour - they only serve well […] drinks and they were nasty - Im not sure you can even call the margarita I got a margarita. The other nice thing was the late check-out time. We called down in the morning and we were able to expend our checkout to 1pm! I would def stay there again! Read moreGenuine Hotels.com guest review
The best trip ever. If you want to enjoy with your family that is the right place.They have everyday cleaning service , nice size swimming pool and complementary breakfast.My family spent three little vacations there within two years and my boys loved every single time we returned. Friendly staff, especially the front desk.Cant wait to go back the only […] thing I advise lather up in sun protection as the sun in Florida is really hot Read moreGenuine Hotels.com guest review
"Mold and Mildew Smell unbearable"
The facilities were infested with mold smell, not sure if its from the Air Conditioning or what, but it was not tolerable. Two out of the four of my children came down with rashes from the hot tub as well as other guests that went in the hot tub, which enabled them from entering the ocean or even swimming in the pool because the salt water burned the […] rash so bad. The hotel knew there was a problem, because one of the days it was roped off and drained, scrubbed and refilled. The general room housekeeping was poor, the room was never vacuumed, beds seemed to not be changed and they never refilled the free coffee or water so we didn't have any morning room coffee. The beach was eroded and not even close to the pictures on the website. They actually put in huge rock assemblies about 50 feet apart to break the waves to protect the beach from further erosion. The first day, I went to rent chairs and umbrellas on the beach and they were $12 per item(from Embassy Suites)...So 6 chairs and two umbrellas would have been $96 for the day! But they did said if I paid cash the rates would be much lower!!! So I paid cash for two chairs and an umbrella for $36, so I was not able to accommodate the total group I was with. Not to say that someone was probably running a scam on the rentals!!! One positive was the managers free happy hour between 5:30 and 7:30...You almost needed the alcohol to tolerate the accommodations and the free daily breakfast was a positive. Read moreGenuine Expedia guest review
"Very Nice Hotel"
The hotel has a reasonable rate, and a great location for lounging on the beach or by the pool. A very nice breakfast was included as well as free drinks and snacks during happy hour which when considered in the overall price brings it down to a very reasonable rate. There is a restaurant/bar on site close to the pool so we stayed out all day enjoying […] the ocean breeze. The room was clean and the beds were very comfortable as were the pillows according to my wife. I have nothing to complain about and would return to this hotel without hesitation. Read moreGenuine Expedia guest review
"Great Family Vacation"
My family stayed a little over a week at this hotel in August. The water temperature of the pool and ocean were both a wonderful 85 degrees. Apparently late August is the rainy season, but it rained for 10 min up to an hour a day, but the rest of the day was gorgeous. We loved the beach across the street, the continental breakfast with an assortment […] of food, free drinks and snacks at the manager's reception, and our spacious, ocean front room. Housekeeping did a great job every day, and everything in the hotel looked clean and tidy. There are plenty of restaurants up the street and around town. I would recommend going to the nearby water park and taking an airboat ride to see the alligators, as those were the highlights of our trip. The only downsides were some of the hotel staff could be a little more sincere, and the parking garage is very pricey! Overall, a great family vacation! Read moreGenuine Expedia guest review
It's a nice and comfortable place to stay. Restaurant at night took longer than expected, there were only 2 tables occupied!Genuine Hotels.com guest review
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