Squicky bed. Toilet valve need to turn off and turn right back on for the water to fill the toilet tank. Quite an experience. It was address to the front desk.Genuine Hotels.com guest review
"Close to winery's"
Excellent hotelGenuine Hotels.com guest review
"Lovlier room than expected! Good location!"
The rooms were wonderful. Very clean. Awesome shower. The only complaint if anything would be that the breakfast setup was a bit messy and small if anything.Genuine Hotels.com guest review
"Great location and Excellent Customer Service"
We were more than pleasantly surprised with this property. Great value with free parking, internet access and breakfast. Centrally located with easy highway access. The staff was friendly. Our room was in the back and very quiet. Highly recommend this. Enjoyed the pool area. It was convenient with two restaurants and a small grocery store within walking […] distance. Read moreGenuine Hotels.com guest review
"Very good hotel, mediocre breakfast."
A little fresh fruit and some better (read: healthier) cereal choices with non-fat milk and this hotel would have it all. And conversely by NOT having these things the hotel management sends a signal that you are in a "budget" hotel. Too bad.Genuine Hotels.com guest review
Perfect for our overnight stay in napa. Newly redecorated and very comfortable!Genuine Hotels.com guest review
Stayed for 1 night, rooms were decorated with an interesting, eclectic style, very clean, and comfortable. Breakfast was good, location was within driving distance to lots of things, and the staff in all areas were awesome. Plan to stay there again in the future.Genuine Hotels.com guest review
The hotel is very close to downtown (~10 min drive). The hotel staff was very friendly. Our room was big and clean, and the air conditioner worked (it was ~105 when we arrived), as well as the fridge after we plugged it in. The pool was small but clean. The biggest issue are their beds - they are horrible, very old and make a noise with every slight […] movement. In addition, we had to move rooms the second night because the first room became noisy with the new guests next door (the room had an adjoining door). The second room's bed was just as bad. This hotel was bought by BW and remodeled, but they obviously failed to replace the beds. If they replaced the beds, we would definitely stay again. Read moreGenuine Hotels.com guest review
"Napa Valley Visit Recommendation"
This hotel was great and the staff was wonderful!. They went above and beyond to make us happy. The convenience of this to all the vineyards is absolutely a dream. The breakfast was delicious and great and there are plenty of things to do close by. I would recommend this hotel to anyone traveling to this area in the near future!!Genuine Hotels.com guest review
"Great hotel and central location."
Hotel was exactly what we wanted. Not too expensive and close to napa and yountville (5 minute drive to each). Nice, clean, comfortable rooms and really good breakfast. Would definitely recommend!!!!Genuine Hotels.com guest review
No room service as advertised.Genuine Hotels.com guest review
Get what you pay for if you want to be closer to napa it costs moreGenuine Hotels.com guest review
"Great location bad hotel"
This is classified as a Best Western PREMIER. Unfortunately, premier rating is a gross exaggeration. i) Really bad quality breakfast; ii) Hotel Guest Service was pretty much non-existent. They started doing some kind of renovation in the room right above as at 7AM without giving us advance notice and didn't care when we complained; iii) Property is […] poorly maintained with shabby carpets, cheap common areas, poor lighting etc. It appears they are cutting too many corners; iv) Poor security. The side entrances are supposed to be card-access only, but the doors were open 24/7. When you pay 4 Star rates, you expect 4 Star property, unfortunately this was no better than a motel. Read moreGenuine Hotels.com guest review
Great Hotel for the price. Updated rooms and helpful staff. The continental breakfast was great too.Genuine Hotels.com guest review
"Fantastic Place to Stay in Napa"
The Best Western Premier Ivy is in a great location for tasting wine. Just off Hwy 29 in a great location. The breakfast was fantastic with lots of options. Staff was friendly and room was clean and very comfortable. Would stay here again.Genuine Hotels.com guest review
"Hotel & staff nice, surrounding view not great"
The hotel itself is nice, comfortable and all the staff is pleasant. While it is in Napa, it is a bit of a drive to all the tourist areas and wineries. It was expensive for the distance from the nicer areas. The surrounding area is not great. The Mexican restaurant next door has terrible food and service, don't eat there.Genuine Hotels.com guest review
We were impressed with the decor, landscaping, and the amenities for a hotel in this price tier. This property felt like a lodge or a retreat more than it did a business hotel. Even the furniture, artwork, and carpet looked like someone chose it specifically for the location. The breakfast service was okay, but not remarkable. Perfectly acceptable for […] a place in this tier. The only thing that was disappointing was the WiFi. It worked, but the signal strength and bandwidth were well below satisfying. (This is not uncommon for hotels in this class, but it would make a massive difference to guests for this to improve.) Read moreGenuine Hotels.com guest review
"Near the Wine Country"
The room was nice, bathroom clean and stocked. everything in the room worked and it was quite. The breakfast the next day worked, I didn't have that much, but it was very nice looking. The only bad thing was the towels. They didn't pick up water that well and felt like sand paper. It wasn't just not fluffy they were hard, it silly since everything else […] was nice. Read moreGenuine Hotels.com guest review
"Won't be back!"
Hotel was so loud. Walls must be made cheap, doors slamming all night. Air conditioner wasn't working, so it was hot & noisy. We were up all night! Terrible! When we nicely let the staff know about the stay when checking out, they could care less.Genuine Hotels.com guest review
"Not next time"
This hotel is adequate, but it's priced out of it's class. There are no amenities worth writing about, just the essentials. And in our case not even that. The room was not cleaned the first night of our stay, and the only thing they offered when we called twice were clean towels and shampoo, conditioner and lotion. We would not stay there again. nor […] suggest to anyone to stay there. Read moreGenuine Hotels.com guest review
OK, good continental breakfast. However, a left in the closed three shirts, only got two back, after I complained to management!Genuine Hotels.com guest review
Nice hotel but a bit expensive forthe overall valueGenuine Hotels.com guest review
"Close to most of the must see wineries"
Had a pleasant stay, room was clean and beds are comfortable to sleep in. Hotel is close to all the major wineries so it's very convenient for us. The only downside is the breakfast area, they ran out of knives and had to eat with just forks.Genuine Hotels.com guest review
"Very nice hotel"
Great hotel for the Napa area. Easy access to all wine tasting and downtown. Very comfortable rooms. Clean and well maintained.Genuine Hotels.com guest review
Once the fridge was replaced and the windows was repaired, we had a pleasant stay. I know everything is expensive in Napa, however, this hotel was very overpriced for what you get.Genuine Hotels.com guest review
Breakfast not satisfyingGenuine Hotels.com guest review
Was a very nice place to stay. If I'm ever in the area again I will go back.Genuine Hotels.com guest review
We found the concierge staff were very pleasant and professional. Checking in and out was a breeze.Genuine Expedia guest review
Great location in my opinion. Only 10 min from downtown napa and 15-20 min from all the winery's north of the hotel. Felt like it was a great halfway point.Genuine Hotels.com guest review
"A birthday getaway"
When we checked in to the room the tv didn't work so we had to switch to another room. The second room had more problems the back of remote was missing. The sheets were stained. The room smelled of musk. Overall it wasn't work the amount of money I paid for.Genuine Expedia guest review
"Question: What is the most important thing?"
Answer: A COMFORTABLE MATTRESS!! Not here!! Bottom line, the mattresses were terrible. Note: We even asked for an upgraded room with good mattresses. We were told all of the rooms have been upgraded. The rooms were clean and nice looking however, the mattresses were extremely firm, cheap and not comfortable. No pillow top. Tossed all night with sore […] hips. Woke up with back and hip pain. At $400. for the night, I expected a quality bed, not here! One other complaint, the breakfast was lacking. Read moreGenuine Expedia guest review
"Clean and comfortable. Nothing fancy but adequate."
Traffic from San Francisco airport what outrageous. Signed up with Platypus wine tours in Napa. Army, our driver was incredibly knowledgable about the area and history. I enjoyed the day and I don't even do wine. Wife was thrilled as well.Genuine Expedia guest review
"Great Hotel at Napa Valley"
Excelente choice for who is looking for a hotel close by all vinerys and attraction in the region.Genuine Expedia guest review
"Great hotel for the price.."
Just went for my birthday weekend of April 5th stayed 2 nights no problem checking in. room was nice and clean. staff was great even brought us a bottle of wine for my bday. first time would go back again.Genuine Expedia guest review
"Great place to stay while in Napa"
The Hotel was great. The rooms were large and very clean. The staff was wonderful very helpful and accommodating. The breakfast was a little lacking compared to other Best Westerns at which I have stayed. All-in-all a very enjoyable trip.Genuine Hotels.com guest review
"Comfortable , clean and good location"
Comfortable , clean and good location . Very friendly staffGenuine Expedia guest review
I was pleasantly surprised by how nice this hotel was. The rooms were very modern and clean and the bathroom was awesome. It looked like it had just been renovated a week ago. Would have loved to stay in this hotel for multiple days, it is in a great location and was very clean. I would stay here again in a heartbeat!Genuine Hotels.com guest review
Clean, modern furnishings. Great location. Close to downtown, shopping, wineries.Genuine Expedia guest review
"Convenient but not at all charming"
Big comfy beds. Huge hotel with endless corridors of rooms. Looks much more fancy on the pictures. Pool area was good. Uncharming breakfast. It's a matter of personal taste but I very much prefer smaller places where they for instance not serve highly processed food on paper plates.Genuine Hotels.com guest review
"Consistently a wonderful hotel to stay"
My boyfriend and I have stayed at this hotel on multiple occasions and it has never failed to meet our needs by providing a wonderful atmosphere, attentive staff, and a stellar location. A short distance south is retail and shopping and then north are the wineries and "foody" heaven of Yountville with eateries such as R+D, Ad Hoc, Bottega, Bouchon, […] and the leader of the pack, Thomas Keller's The French Laundry. This is THE hotel we go to first when booking and is always a winner! Read moreGenuine Hotels.com guest review
"Comfortable, Reasonable Napa Valley hotel"
We all loved our rooms at the Best Western Ivy Inn. The proximity to a great Mexican restaurant, the Above the Valley balloon ride meeting place and the Napa Valley wineries was awesome. Our rooms were clean, decorated in a lovely and comfortable style and quiet. We stayed for two days, but could have been comfortable for longer. The in-room refrigerator […] and food island was a nice touch. The embossed comfy chairs of brown and navy were unique and stylish. Be sure to enjoy the delicious breakfast in the morning too! Read moreGenuine Expedia guest review
"Affordable Napa Retreat"
Very pleasantly surprised! Rooms are modern and clean. Pool and hot tub are lovely. Breakfast is included and is decent for a continental. Downtown Napa only 5 min drive.Genuine Hotels.com guest review
"It's ok... But not up to our standards."
A bedspread was stained, and the bath tub had hair in the drain (drain cover broken.). The hotel gave us a credit . We also asked for a plunger, it came dirty and handed to us.Genuine Expedia guest review
"One of best Napa Valley places to stay"
Excellent location and room cleanliness. Highly recommend. Only downside is great to have breakfast but with a little added concern as to food quality attention needed. How hard is it to have oatmeal that is not watered down? Sausage over cooked and eggs ( are they eggs? ). Other than that still best place to stay.Genuine Hotels.com guest review
"Nice hotel with average service"
The room was very clear and comfortable, nice location. There a few restaurants close by. Overall, good hotel but there are some problems with the service. There was a clog in the sync, asked from the maintenance to fix it.. no one came in. The second problem that the credit card was charged for some ridiculous purchase of Coke that never happened, […] so check your statement for those small charges that so easy to miss... Read moreGenuine Hotels.com guest review
Perfect location. Close to downtown Napa and all of the wineries. Easy access to both areas. Rooms were comfortable. Best Best Western I have ever stayed at!Genuine Expedia guest review
"Way better than expected!"
Nice hotel with a great staff! Very impressed. I will say that when we arrived the room was beautiful and clean. However during our stay, it seemed the maids just came in and made the beds. They didn't throw away obvious trash- like half drunk coffee cups, and hair that somehow made it to the shower wall stayed during the length if our trip. (It was […] our hair and not there when I checked in, or I would have been freaked out!) front desk personnel were übber friendly and nice and I would defiantly stay again! Read moreGenuine Hotels.com guest review
Noisy room that backed up to a street, and is also next to the cleaning supplies room for the maids. Breakfast offered was poor-coffee, powdered eggs.Genuine Expedia guest review
"Was expecting more from a 'premier' Best Western"
Was expecting much more from a Premier Best Western. Truly an 'ok' place to stay - clean and 'ok' breakfast, but nothing to write home about. Nice staff but hotel is due for a serious make-over and update. Reasonably priced for the area and a great central location between Napa and Sonoma, which is why we chose it. However, it is a typical Best Western […] ... certainly not worthy of the Premier title it suggests. Read moreGenuine Hotels.com guest review
"Great inexpensive hotel, close to Napa & Calistoga"
Loved it!!! Bed was ridiculously comfortable. The Jacuzzi was very nice. The pool wasnt as heated as I would have liked but I will definitely stay here again.Genuine Expedia guest review
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