All hotels in Napa, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4195 Solano Avenue, Napa, CA, 94558, United States of America, ‏‎866-925-8648
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4.0 / 5Excellent

Score breakdown (from 926 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.9
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5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pleasant in all ways. Affordable.
Genuine Hotels.com guest review
3 night family trip May 11, 2015
Randall
US
4.0 / 5Excellent
"Gateway to wine country"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay, lots of fun.
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
Lynell
US
5.0 / 5Outstanding
"Extremely Nice Place To Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed this Hotel. The reception staff was extremely cordial and helpful. it was a very smooth check in and check out, the room was spacious and very nice. I would stay here again.
Genuine Hotels.com guest review
1 night romance trip Apr 12, 2015
Gerald
US
4.0 / 5Excellent
"Napa Valkey Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location! Fabulous breakfast! I would stay here again given the convenient location to Napa and St. Helena.
Genuine Hotels.com guest review
3 night trip with friends Apr 30, 2015
Victoria
US
2.0 / 5Fair
"Overpriced for what you get"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room we stayed in looked a little dated and in need of a refresh (scratches on some of the wood paneling and other noticeable wear and tear), but the location is great and decent for 2 adults and 2 kids staying. Small fridge and a microwave. Given how much we paid, we were expecting more. Breakfast was middling. The eggs were dry and powdery. Only sausage option, and an omelet with ham backed in. Oatmeal was basically mush. We've stayed at other Best Westerns with tastier breakfasts and more selection. However, the food was edible, just don't expect a lot. Limited indoor seating, which is fine for summer, but a little cold for our stay in early May. The major problem with our stay was the lights in our room that automatically shutoff after a set time (*not* long, maybe 10-15 minutes). This was super annoying as we'd be reading in bed or brushing our teeth and lights would just shut off automatically.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
Robert
US
4.0 / 5Excellent
"Very Satisfied!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice, clean and decorated nicely. The commentary breakfast was on point! Staff was very courteous and professional. My only complaint would be the pillows. They were very hard to sleep on.
Genuine Hotels.com guest review
1 night romance trip Apr 28, 2015
Catherine
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great easy location and very good for the price we paid
Genuine Hotels.com guest review
2 night trip with friends Apr 25, 2015
Darcy
US
4.0 / 5Excellent
"Surprisingly nice"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Surprisingly nice for a Best Western. Newly remodeled rooms with fridge and microwave and super clean. Serves breakfast that is pretty decent. Great place to stay in Napa that won't break the bank. Little far away from the wineries but close to downtown. I would recommend to others and stay here again myself. The only thing I wasn't that happy about were the pool area hours.... closes at 9pm.
Genuine Hotels.com guest review
3 night business trip Apr 20, 2015
A Traveler
US
1.0 / 5Poor
"Worst Western"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
They gave us a room right next to the lobby. College kids were screaming til the wee hours of the night. The walls are paper thin and you could hear everything. I could hear a mix of the hard rain, music from next door and kids laughing and screaming - til like 2am. The room was fine but had no great additions (the TV remote had only Channel Up/Channel Down, no room service, only one hidden wall socket to charge our phones). Cheap for Napa, but you're better off spending a little more.
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
Michael
US
4.0 / 5Excellent
"Comfortable and clean."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was very friendly, the location was good, the rooms were clean and well equipped. Only complaint was the location is a little noisy.
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Wedding weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed to attend a family member's wedding. Room was very comfortable and clean. Staff was very helpful about transportation services in the area and very friendly
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
Lynne
US
4.0 / 5Excellent
"Ok but would stay somewhere else next time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel smelled like sewer in the lobby but the room was fine. The hotel does not provide any movies or pay per view service which is all I wanted after a long day of wine tasting. Also the TV wouldn't turn off and due to the layout we were unable to unplug it. We called the front desk and asked for someone to come turn it off so we could sleep and we were told they would do it in the morning. They finally sent someone to fix it after I demanded it be fixed that night so we could sleep.
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Engagement!!!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my stay. This is great hotel stay at when visiting the napa valley.
Genuine Hotels.com guest review
3 night romance trip Apr 9, 2015
A Traveler
US
4.0 / 5Excellent
"Happy Days"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyable
Genuine Hotels.com guest review
4 night family trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great update to an old Napa Classic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Service, friendly staff, and the lobby smells AWESOME like a spring spa. The pool was wonderful and heated. I would book here again on our next return.
Genuine Hotels.com guest review
3 night family trip Mar 15, 2015
Jennifer
US
5.0 / 5Outstanding
"Great Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was great. Very clean. Very modern. Shower was nice. Beds were comfortable. I didn't use the pool, but it looked nice. Decent and free breakfast. Really enjoyed my stay.
Genuine Hotels.com guest review
1 night trip with friends Mar 19, 2015
Kristan
US
5.0 / 5Outstanding
"Convenient stay in the wine country"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel rooms are comfortable and the breakfast is good. The location is very convenient for the winery visit, everything is in close proximity. Great for the night stay if you are mostly busy out doing wine tastings and need a comfy night sleep.
Genuine Hotels.com guest review
1 night family trip Mar 17, 2015
A Traveler
US
4.0 / 5Excellent
"A very convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were quite pleased at our accommodations. It was a nice weekend get away. The hotel staff was courteous and friendly. The only downside was the noise level of people talking in the hallways, it carried into our rooms.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Derek
US
4.0 / 5Excellent
"overnight to Napa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Four adults in one room, but the queen beds were very nice. Room AC was not working, but hotel staff was very accommodating and switched our room immediately. Breakfast was very good, seating area was smaller than I had expected. Overall, great experience and great location.
Genuine Hotels.com guest review
1 night family trip Mar 11, 2015
Jillian
US
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasurable stay at this hotel. The room was very clean and comfortable, with plenty of space and facilities. The breakfast is extensive, and the hotel facilities are well kept. Good location.
Genuine Hotels.com guest review
4 night romance trip Mar 5, 2015
Livia
US
4.0 / 5Excellent
"Good deal (especially in the off-season)"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Booked this hotel after a last minute change in vacation locale. Got a great deal since it was the off-season (<$100 per night). King room was clean and spacious. Bathroom had a nice rain shower head and good water pressure. Didnt spend much time in the room or around the hotel since we were busy touring wine country. I would stay here again
Genuine Hotels.com guest review
3 night romance trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel!!! very friendly staff! I will be back, for sure!
Genuine Hotels.com guest review
1 night trip with friends Mar 1, 2015
HECTOR
US
4.0 / 5Excellent
"Nice needs improvements in areas."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Rooms were clean, outside landscaping was great, staff was friendly(atleast the ones that spoke English) refrigerator froze all my food, so I lost about $40 in food. Housekeepers walked into my room without knocking. Thank God I was halfway dressed. TV sound went out, it took maintence about an Hour to come fix it. Housekeepers were extremely loud when cleaning the room next to yours, they constantly slammed doors, spoke loudly, and the noise from the road is horrible. Breakfast never changed. You had the same exact thing everyday. Nothing new for breakfast.
Genuine Hotels.com guest review
2 night business trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Napa March 2015"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed three nights, Was in town on business, hotel was centrally located for my business. Room was nice, quite and, breakfast was good
Genuine Hotels.com guest review
3 night business trip Mar 2, 2015
William
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
we enjoyed our stay, this is the second time we stayed at this hotel.
Genuine Expedia guest review
Other trip Feb 28, 2015
A Traveler
US
3.0 / 5Good
"Nice staff!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Really nice front desk staff. I had an emergency for work and they offered their assistance in the most professional manner.
Genuine Hotels.com guest review
2 night business trip Feb 22, 2015
Kimberly
US
4.0 / 5Excellent
"Very nice property."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location , and rate . Staff were outstanding, free breakfast was a treat .
Genuine Hotels.com guest review
3 night family trip Feb 16, 2015
nicholas
US
4.0 / 5Excellent
"Value stay in Napa Valley"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The location on the northern outskirts of Napa on Highway 29 places you in an easy position to get anywhere without having to weave through town traffic first. The rooms are clean and updated, although the satellite TV is pretty basic (long delays when switching channels, no guide to click from, stuff we're all pretty used to at home). Breakfast (included) has a waffle maker and a few hot dishes. Nothing fancy but the staff is nice and despite being close to the highway, pretty quiet.
Genuine Expedia guest review
Other trip Feb 25, 2015
Harvey
US
2.0 / 5Fair
"Rooms are Tiny"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Could not keep windows open ..slammed shut..clean enough but tired furniture. Staff was responsive but not enthusiastic.. Not a well run hotel
Genuine Expedia guest review
Other trip Feb 25, 2015
deb
US
3.0 / 5Good
"Hotel went for looks and not for comfort."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
The first night I got lost, I arrived 1 day after my check in. I was still charged for a day I did not stay. Associate refused to credit me due to policies . The bed super hard, felt like sleeping in box spring.
Genuine Expedia guest review
Other trip Feb 23, 2015
from San Diego
US
3.0 / 5Good
"Decent hotel if everything comparable is booked"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was decent and in a convenient location but overpriced.
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
Kimberley
US
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasnt time in Napa. Lots of rest and celebration.
Genuine Expedia guest review
Other trip Feb 21, 2015
BM
US
5.0 / 5Outstanding
"Comfy Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a very nice hotel..great breakfast!
Genuine Hotels.com guest review
1 night family trip Feb 18, 2015
Gloria
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Last minute reservation on a holiday weekend at a great rate. Could not beat it of the price.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
4.0 / 5Excellent
"Clean and Comfortable - good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fairly new hotel. Very clean. Excellent staff. Nice breakfast - eggs, sausage, cook your own waffles, oatmeal, yogurt, etc.
Genuine Hotels.com guest review
2 night romance trip Jan 21, 2015
Mary
US
3.0 / 5Good
"Noisy."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was very noisy. There did not seem to be much sound-proofing in the walls. The air conditioner in the room above us ran all night, and drip, drip, dripped on our window sill. The bath tub in our room was old; however, the rest of the room was fairly nice. The morning breakfast service was good.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
1.0 / 5Poor
"I'll never return!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Crowded room layout. Dingy hallways. Poor hotel design. Ugly room decor. One elevator, located at the middle of the building. I carried our heavy suitcase up stairs because hotel staff failed to tell us about the elevator. VERY crowded breakfast area ... people are constantly having to step out of each other's way. Dangerous steps down into the lobby from the entrance. Hotel's policy is to charge the expected cost of a stay at the hotel TWICE on the guest's credit card. According to the front-desk staff, "That's the policy. The second charge will be removed from your credit card in 3-5 business days." That's tantamount to highway robbery! Management apparently doesn't frequent the hotel. My efforts to talk to the manager were unsuccessful: "He's off today."
Genuine Expedia guest review
Other trip Feb 18, 2015
Soccer Junkie
US
5.0 / 5Outstanding
"Convenient, clean, great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We would stay here again for Napa touring. Room was updated and clean and exceptional value. Stay here and use the savings for wine tastings or taking in some of the great Napa and Yountville restaurants.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was an overall great experience. the staff was super friendly, the rooms were beautiful, clean and spacious. Breakfast was delicious!
Genuine Expedia guest review
Other trip Feb 12, 2015
Veronica
US
3.0 / 5Good
"Flying bird"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is quite near the downtown Napa and is just beside the highway. But not very convenient for dinner and a little bit far to the winery.
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Great place, if your room is not on the road side."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The positives: Great room, good rate, friendly staff, good breakfast. The negative: Rooms in the NE corner are on a busy intersection with a lot of road noise late into the night.
Genuine Hotels.com guest review
2 night romance trip Feb 5, 2015
Richard
US
4.0 / 5Excellent
"Aging a little; weak Net"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Surprised to find Univ Access Rm 122 very dark, aging badly w/cracked sink counter, peeling wallpaper, very dark gloomy room. Location is good and service excellent. Net access this time very weak, has been better in other rooms we've stayed in. Dropping rating a half-level due to room/net demerits.
Genuine Hotels.com guest review
2 night romance trip Feb 4, 2015
Jean
US
5.0 / 5Outstanding
"Group travel to California and wine regions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome place; great hotel; good people; only wish I had time to ride the wine trolley that stops here!
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Group touring California wine regions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My group from Arkansas is enjoying this great hotel close to downtown Napa.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Student tour of Napa and Sonoma"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
With a group of university students (over age 21) for vineyard and winery tours.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Napa wine tasting tour"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, great wines, easy access, great restaurant close by.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Great hotel close to downtown Napa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our wine tasting tours in the Napa and Sonoma area.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
4.0 / 5Excellent
"Good place to stay in Napa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed staying at this hotel fairly close to downtown Napa with a good restaurant just across the street.
Genuine Expedia guest review
Other trip Feb 1, 2015
Veronica
US
2.0 / 5Fair
"bad experience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
What do you get when you mix a hotel chain with 2 star management with a an attempt at an upscale hotel? A 2 star hotel with "upscale" furnishings. The decor was nice, the beds were very comfortable but the experience was not great. We booked a king room but our room had a queen bed and a non working fridge. They immediately upgraded us to a king suite which had a queen bed but also came with a party next door. It was also right next to the elevator, which woke us every time someone used it. Also, the room was on the first floor and was previously a cheap stick built hotel you could hear our neighbor clomping around upstairs. This hotel would be fine if you stayed on the second floor, away from the elevators. Our experience would have been much different. I think the Embassy suites, for the same price, is a much better choice and a much better location.
Genuine Hotels.com guest review
1 night business trip Jan 24, 2015
john
US
5.0 / 5Outstanding
"The Best Westie"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our third time at this property. It is beautifully appointed, the staff is friendly and helpful, the rooms are ;large and comfortable and its in WINE COUNTRY. Could it be any better?
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
Joy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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