All hotels in Napa, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here4195 Solano Avenue, Napa, CA, 94558, United States of America, ‏‎866-925-8648
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.1 / 5Excellent

Score breakdown (from 921 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.9
  • < Previous
  • Page 1 of 19
  • Next >
4.0 / 5Excellent
"Surprisingly nice"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Surprisingly nice for a Best Western. Newly remodeled rooms with fridge and microwave and super clean. Serves breakfast that is pretty decent. Great place to stay in Napa that won't break the bank. Little far away from the wineries but close to downtown. I would recommend to others and stay here again myself. The only thing I wasn't that happy about were the pool area hours.... closes at 9pm.
Genuine Hotels.com guest review
3 night business trip Apr 20, 2015
A Traveler
US
1.0 / 5Poor
"Worst Western"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
They gave us a room right next to the lobby. College kids were screaming til the wee hours of the night. The walls are paper thin and you could hear everything. I could hear a mix of the hard rain, music from next door and kids laughing and screaming - til like 2am. The room was fine but had no great additions (the TV remote had only Channel Up/Channel Down, no room service, only one hidden wall socket to charge our phones). Cheap for Napa, but you're better off spending a little more.
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
Michael
US
4.0 / 5Excellent
"Comfortable and clean."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was very friendly, the location was good, the rooms were clean and well equipped. Only complaint was the location is a little noisy.
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Wedding weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed to attend a family member's wedding. Room was very comfortable and clean. Staff was very helpful about transportation services in the area and very friendly
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
Lynne
US
4.0 / 5Excellent
"Ok but would stay somewhere else next time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel smelled like sewer in the lobby but the room was fine. The hotel does not provide any movies or pay per view service which is all I wanted after a long day of wine tasting. Also the TV wouldn't turn off and due to the layout we were unable to unplug it. We called the front desk and asked for someone to come turn it off so we could sleep and we were told they would do it in the morning. They finally sent someone to fix it after I demanded it be fixed that night so we could sleep.
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Engagement!!!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my stay. This is great hotel stay at when visiting the napa valley.
Genuine Hotels.com guest review
3 night romance trip Apr 9, 2015
A Traveler
US
4.0 / 5Excellent
"Happy Days"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyable
Genuine Hotels.com guest review
4 night family trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great update to an old Napa Classic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great Service, friendly staff, and the lobby smells AWESOME like a spring spa. The pool was wonderful and heated. I would book here again on our next return.
Genuine Hotels.com guest review
3 night family trip Mar 15, 2015
Jennifer
US
5.0 / 5Outstanding
"Great Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was great. Very clean. Very modern. Shower was nice. Beds were comfortable. I didn't use the pool, but it looked nice. Decent and free breakfast. Really enjoyed my stay.
Genuine Hotels.com guest review
1 night trip with friends Mar 19, 2015
Kristan
US
5.0 / 5Outstanding
"Convenient stay in the wine country"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel rooms are comfortable and the breakfast is good. The location is very convenient for the winery visit, everything is in close proximity. Great for the night stay if you are mostly busy out doing wine tastings and need a comfy night sleep.
Genuine Hotels.com guest review
1 night family trip Mar 17, 2015
A Traveler
US
4.0 / 5Excellent
"A very convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were quite pleased at our accommodations. It was a nice weekend get away. The hotel staff was courteous and friendly. The only downside was the noise level of people talking in the hallways, it carried into our rooms.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Derek
US
4.0 / 5Excellent
"overnight to Napa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Four adults in one room, but the queen beds were very nice. Room AC was not working, but hotel staff was very accommodating and switched our room immediately. Breakfast was very good, seating area was smaller than I had expected. Overall, great experience and great location.
Genuine Hotels.com guest review
1 night family trip Mar 11, 2015
Jillian
US
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasurable stay at this hotel. The room was very clean and comfortable, with plenty of space and facilities. The breakfast is extensive, and the hotel facilities are well kept. Good location.
Genuine Hotels.com guest review
4 night romance trip Mar 5, 2015
Livia
US
4.0 / 5Excellent
"Good deal (especially in the off-season)"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Booked this hotel after a last minute change in vacation locale. Got a great deal since it was the off-season (<$100 per night). King room was clean and spacious. Bathroom had a nice rain shower head and good water pressure. Didnt spend much time in the room or around the hotel since we were busy touring wine country. I would stay here again
Genuine Hotels.com guest review
3 night romance trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel!!! very friendly staff! I will be back, for sure!
Genuine Hotels.com guest review
1 night trip with friends Mar 1, 2015
HECTOR
US
4.0 / 5Excellent
"Nice needs improvements in areas."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Rooms were clean, outside landscaping was great, staff was friendly(atleast the ones that spoke English) refrigerator froze all my food, so I lost about $40 in food. Housekeepers walked into my room without knocking. Thank God I was halfway dressed. TV sound went out, it took maintence about an Hour to come fix it. Housekeepers were extremely loud when cleaning the room next to yours, they constantly slammed doors, spoke loudly, and the noise from the road is horrible. Breakfast never changed. You had the same exact thing everyday. Nothing new for breakfast.
Genuine Hotels.com guest review
2 night business trip Mar 9, 2015
A Traveler
US
4.0 / 5Excellent
"Napa March 2015"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed three nights, Was in town on business, hotel was centrally located for my business. Room was nice, quite and, breakfast was good
Genuine Hotels.com guest review
3 night business trip Mar 2, 2015
William
US
3.0 / 5Good
"Nice staff!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Really nice front desk staff. I had an emergency for work and they offered their assistance in the most professional manner.
Genuine Hotels.com guest review
2 night business trip Feb 22, 2015
Kimberly
US
4.0 / 5Excellent
"Very nice property."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location , and rate . Staff were outstanding, free breakfast was a treat .
Genuine Hotels.com guest review
3 night family trip Feb 16, 2015
nicholas
US
3.0 / 5Good
"Decent hotel if everything comparable is booked"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was decent and in a convenient location but overpriced.
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
Kimberley
US
5.0 / 5Outstanding
"Comfy Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a very nice hotel..great breakfast!
Genuine Hotels.com guest review
1 night family trip Feb 18, 2015
Gloria
US
4.0 / 5Excellent
"Clean and Comfortable - good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fairly new hotel. Very clean. Excellent staff. Nice breakfast - eggs, sausage, cook your own waffles, oatmeal, yogurt, etc.
Genuine Hotels.com guest review
2 night romance trip Jan 21, 2015
Mary
US
3.0 / 5Good
"Flying bird"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is quite near the downtown Napa and is just beside the highway. But not very convenient for dinner and a little bit far to the winery.
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Great place, if your room is not on the road side."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The positives: Great room, good rate, friendly staff, good breakfast. The negative: Rooms in the NE corner are on a busy intersection with a lot of road noise late into the night.
Genuine Hotels.com guest review
2 night romance trip Feb 5, 2015
Richard
US
4.0 / 5Excellent
"Aging a little; weak Net"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Surprised to find Univ Access Rm 122 very dark, aging badly w/cracked sink counter, peeling wallpaper, very dark gloomy room. Location is good and service excellent. Net access this time very weak, has been better in other rooms we've stayed in. Dropping rating a half-level due to room/net demerits.
Genuine Hotels.com guest review
2 night romance trip Feb 4, 2015
Jean
US
2.0 / 5Fair
"bad experience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
What do you get when you mix a hotel chain with 2 star management with a an attempt at an upscale hotel? A 2 star hotel with "upscale" furnishings. The decor was nice, the beds were very comfortable but the experience was not great. We booked a king room but our room had a queen bed and a non working fridge. They immediately upgraded us to a king suite which had a queen bed but also came with a party next door. It was also right next to the elevator, which woke us every time someone used it. Also, the room was on the first floor and was previously a cheap stick built hotel you could hear our neighbor clomping around upstairs. This hotel would be fine if you stayed on the second floor, away from the elevators. Our experience would have been much different. I think the Embassy suites, for the same price, is a much better choice and a much better location.
Genuine Hotels.com guest review
1 night business trip Jan 24, 2015
john
US
5.0 / 5Outstanding
"The Best Westie"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our third time at this property. It is beautifully appointed, the staff is friendly and helpful, the rooms are ;large and comfortable and its in WINE COUNTRY. Could it be any better?
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
Joy
US
4.0 / 5Excellent
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was new. Room was spacious and had all the amenities we required. Great starting point for going to wineries as you are north of the Napa city traffic and right on the main highway for vineyards. Noisey people running around upstairs in the middle of the night but really that can happen anywhere. Biggest complaint would be bathroom lighting was awful and toilet and tub were clearly from before renovations as they were dated. Overall would recommend for the price compared to Marriott and Hilton Garden down the street.
Genuine Hotels.com guest review
3 night romance trip Jan 16, 2015
Michael
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was very comfortable, clean; nothing to fault. I loved my short stay there.
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay in Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay at this hotel was pretty astounding. The room was nice and spacious with a great modern feel. Comfy king bed, nice flat screen and with all the necessities we needed. The complimentary breakfast was more than what I expected also. My fiancé loved it. Staff was extremely helpful and respectful of your stay. We would definitely book a stay here again.
Genuine Hotels.com guest review
2 night romance trip Jan 13, 2015
Fausto
US
3.0 / 5Good
"ok but not worth $400/night"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Location was super accessible to the main road where all the wineries and other towns are accessed. Easy drive to Yountville and downtown. The hotel was in fine condition, though our room had a few issues, but the manager responded to our issues satisfactorily. Though we would not stay here again, it was the least expensive place we could find in the area, so if you are looking to not spend an arm and a leg, this could be an option.
Genuine Hotels.com guest review
2 night romance trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"Would come here again."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was a great value; the only complaint we had was our neighbors who were loud but that wasn't the hotel's fault. The place was clean and the front desk staff was very nice and helpful.
Genuine Hotels.com guest review
1 night trip with friends Jan 1, 2015
Juliet
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location, excellent rooms.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Anthony
US
4.0 / 5Excellent
"T's Quick Get Away"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was very pleased with my stay. I am getting married in Yountville in May and will recommend this hotel for guests coming to Napa.
Genuine Hotels.com guest review
2 night trip with friends Dec 26, 2014
tiana
US
5.0 / 5Outstanding
"Pleasantly Surprised."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were pleasantly surprised with this hotel. The hotel was contemporary and the bathroom fixtures were modern and high end. The bed was very comfortable. The hotel is more like a 3.5 star hotel than a 2 star hotel. We did not try the free breakfast, pool or spa, so this review only applies to our room, the lobby, the hall way and décor. The free coffee was Seattle Best, which is a pretty good brand. We will stay there again.
Genuine Expedia guest review
Other trip Jan 5, 2015
John
US
4.0 / 5Excellent
"Getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Rooms were very nice and the decor was awesome. The only thing was the people upstairs were making a lot of noise bumping and jumping all night. Other than that we enjoyed our stay.
Genuine Expedia guest review
Other trip Jan 4, 2015
a busy person
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good access to the wineries and town. Clean and comfortable. Complementary traditional breakfast was also helpful.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great! Room was very clean and confortable!
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Napa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great place, includes nice breakfast, clean rooms. Minutes away from downtown- good location.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Helpful front desk. Great room. Quiet. Very nice place.
Genuine Hotels.com guest review
1 night business trip Dec 30, 2014
Larry
US
2.0 / 5Fair
"Room was in bad condition!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Broken closet door, bedroom door did't close, dirty bathroom. Shower water went from normal to scalding without warming! Hotel staff was nice and bed was comfortable. Wouldn't go back.
Genuine Expedia guest review
Other trip Jan 2, 2015
HP
US
1.0 / 5Poor
"The hotel service is bad"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
The room is ok, but air condition is old.The wire of air condition exposed out site and took a while to warm up. The worse thing is the breakfast . They say they provide the breakfast from 7:00-10:00am. However, when we got there st 9:40am there was nothing. They took all the plates , forks, hot water away. So many people got nothing to eat. Then some people asked hotel staff why the kitchen took away everything and the kitchen closed earlier than 10:00am.The hotel front desk said the kitchen closed at 9:30 am. I say the hotel didn't tell us. Even the kitchen stop cooking at 9:30, they should not take everything away and then people stay there for nothing. The guy of the hotel staff say ok! Sorry! Then ignore everyone. So don't go there to waste your money. The website pictures look good, but the service is very bad.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for reasonable price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We went for 4 days to Napa valley and stayed at this hotel. Rooms are maintained clean and staff is nice.
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"Good night's sleep in Best Western Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very friendly service, comfortable, quiet, better than average breakfast
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The bed and pillows were extremely comfortable. Breakfast was included and was decent. We enjoyed our stay there!
Genuine Expedia guest review
Other trip Dec 26, 2014
A Traveler
US
4.0 / 5Excellent
"Ivy stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was really nice and had a great boutique look to it. I wish their sheets weren't all white as no matter how clean, some staining were evident. The beds were were a little loud with movement but comfortable. Breakfast was awesome.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
its a nice hotel
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
Hong
US
4.0 / 5Excellent
"Great Value in Napa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
very comfortable place to stay while touring napa.
Genuine Hotels.com guest review
2 night business trip Dec 16, 2014
Mark
US
5.0 / 5Outstanding
"nice hotel for the price in Napa valley"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice clean hotel, not much space in the rooms though. Staff is friendly.
Genuine Hotels.com guest review
2 night trip Dec 11, 2014
A Traveler
US
3.0 / 5Good
"They don't fix problems they hide them"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
I was here in California to clean up after the big rainstorms. As I walked into my room we noticed water damage on the wall. After investigating it, it was from the rain storms. After telling the manager, his reply was we will let maintanece handle this. I showed them the extent of the damage and there reply was it will dry. They didnt want to have it dried proffessionally. I told them mold would start to grow if not addressed. They didnt care. We moved hotels cause if they wanna hide that. I don't wanna stay in a place they are willing to hide things like this.
Genuine Hotels.com guest review
2 night business trip Dec 13, 2014
Scott
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 19
  • Next >