"A very convenient location"
We were quite pleased at our accommodations. It was a nice weekend get away. The hotel staff was courteous and friendly. The only downside was the noise level of people talking in the hallways, it carried into our rooms.Genuine Hotels.com guest review
"overnight to Napa"
Four adults in one room, but the queen beds were very nice. Room AC was not working, but hotel staff was very accommodating and switched our room immediately. Breakfast was very good, seating area was smaller than I had expected. Overall, great experience and great location.Genuine Hotels.com guest review
Very pleasurable stay at this hotel. The room was very clean and comfortable, with plenty of space and facilities. The breakfast is extensive, and the hotel facilities are well kept. Good location.Genuine Hotels.com guest review
"Good deal (especially in the off-season)"
Booked this hotel after a last minute change in vacation locale. Got a great deal since it was the off-season (<$100 per night). King room was clean and spacious. Bathroom had a nice rain shower head and good water pressure. Didnt spend much time in the room or around the hotel since we were busy touring wine country. I would stay here againGenuine Hotels.com guest review
Great hotel!!! very friendly staff! I will be back, for sure!Genuine Hotels.com guest review
"Nice needs improvements in areas."
Rooms were clean, outside landscaping was great, staff was friendly(atleast the ones that spoke English) refrigerator froze all my food, so I lost about $40 in food. Housekeepers walked into my room without knocking. Thank God I was halfway dressed. TV sound went out, it took maintence about an Hour to come fix it. Housekeepers were extremely loud when […] cleaning the room next to yours, they constantly slammed doors, spoke loudly, and the noise from the road is horrible. Breakfast never changed. You had the same exact thing everyday. Nothing new for breakfast. Read moreGenuine Hotels.com guest review
"Napa March 2015"
Stayed three nights, Was in town on business, hotel was centrally located for my business. Room was nice, quite and, breakfast was goodGenuine Hotels.com guest review
Really nice front desk staff. I had an emergency for work and they offered their assistance in the most professional manner.Genuine Hotels.com guest review
"Very nice property."
Great location , and rate . Staff were outstanding, free breakfast was a treat .Genuine Hotels.com guest review
"Decent hotel if everything comparable is booked"
The room was decent and in a convenient location but overpriced.Genuine Hotels.com guest review
This is a very nice hotel..great breakfast!Genuine Hotels.com guest review
"Clean and Comfortable - good value"
Fairly new hotel. Very clean. Excellent staff. Nice breakfast - eggs, sausage, cook your own waffles, oatmeal, yogurt, etc.Genuine Hotels.com guest review
The hotel is quite near the downtown Napa and is just beside the highway. But not very convenient for dinner and a little bit far to the winery.Genuine Hotels.com guest review
"Great place, if your room is not on the road side."
The positives: Great room, good rate, friendly staff, good breakfast. The negative: Rooms in the NE corner are on a busy intersection with a lot of road noise late into the night.Genuine Hotels.com guest review
"Aging a little; weak Net"
Surprised to find Univ Access Rm 122 very dark, aging badly w/cracked sink counter, peeling wallpaper, very dark gloomy room. Location is good and service excellent. Net access this time very weak, has been better in other rooms we've stayed in. Dropping rating a half-level due to room/net demerits.Genuine Hotels.com guest review
What do you get when you mix a hotel chain with 2 star management with a an attempt at an upscale hotel? A 2 star hotel with "upscale" furnishings. The decor was nice, the beds were very comfortable but the experience was not great. We booked a king room but our room had a queen bed and a non working fridge. They immediately upgraded us to a king suite […] which had a queen bed but also came with a party next door. It was also right next to the elevator, which woke us every time someone used it. Also, the room was on the first floor and was previously a cheap stick built hotel you could hear our neighbor clomping around upstairs. This hotel would be fine if you stayed on the second floor, away from the elevators. Our experience would have been much different. I think the Embassy suites, for the same price, is a much better choice and a much better location. Read moreGenuine Hotels.com guest review
"The Best Westie"
This is our third time at this property. It is beautifully appointed, the staff is friendly and helpful, the rooms are ;large and comfortable and its in WINE COUNTRY. Could it be any better?Genuine Hotels.com guest review
Everything was new. Room was spacious and had all the amenities we required. Great starting point for going to wineries as you are north of the Napa city traffic and right on the main highway for vineyards. Noisey people running around upstairs in the middle of the night but really that can happen anywhere. Biggest complaint would be bathroom lighting […] was awful and toilet and tub were clearly from before renovations as they were dated. Overall would recommend for the price compared to Marriott and Hilton Garden down the street. Read moreGenuine Hotels.com guest review
"Great Stay in Napa"
My stay at this hotel was pretty astounding. The room was nice and spacious with a great modern feel. Comfy king bed, nice flat screen and with all the necessities we needed. The complimentary breakfast was more than what I expected also. My fiancé loved it. Staff was extremely helpful and respectful of your stay. We would definitely book a stay here […] again. Read moreGenuine Hotels.com guest review
"ok but not worth $400/night"
Location was super accessible to the main road where all the wineries and other towns are accessed. Easy drive to Yountville and downtown. The hotel was in fine condition, though our room had a few issues, but the manager responded to our issues satisfactorily. Though we would not stay here again, it was the least expensive place we could find in the […] area, so if you are looking to not spend an arm and a leg, this could be an option. Read moreGenuine Hotels.com guest review
"Would come here again."
The room was a great value; the only complaint we had was our neighbors who were loud but that wasn't the hotel's fault. The place was clean and the front desk staff was very nice and helpful.Genuine Hotels.com guest review
Excellent location, excellent rooms.Genuine Hotels.com guest review
"T's Quick Get Away"
I was very pleased with my stay. I am getting married in Yountville in May and will recommend this hotel for guests coming to Napa.Genuine Hotels.com guest review
Good access to the wineries and town. Clean and comfortable. Complementary traditional breakfast was also helpful.Genuine Hotels.com guest review
Great place, includes nice breakfast, clean rooms. Minutes away from downtown- good location.Genuine Hotels.com guest review
"very nice hotel"
Helpful front desk. Great room. Quiet. Very nice place.Genuine Hotels.com guest review
"The hotel service is bad"
The room is ok, but air condition is old.The wire of air condition exposed out site and took a while to warm up. The worse thing is the breakfast . They say they provide the breakfast from 7:00-10:00am. However, when we got there st 9:40am there was nothing. They took all the plates , forks, hot water away. So many people got nothing to eat. Then some […] people asked hotel staff why the kitchen took away everything and the kitchen closed earlier than 10:00am.The hotel front desk said the kitchen closed at 9:30 am. I say the hotel didn't tell us. Even the kitchen stop cooking at 9:30, they should not take everything away and then people stay there for nothing. The guy of the hotel staff say ok! Sorry! Then ignore everyone. So don't go there to waste your money. The website pictures look good, but the service is very bad. Read moreGenuine Hotels.com guest review
"Good night's sleep in Best Western Napa"
very friendly service, comfortable, quiet, better than average breakfastGenuine Hotels.com guest review
The hotel was really nice and had a great boutique look to it. I wish their sheets weren't all white as no matter how clean, some staining were evident. The beds were were a little loud with movement but comfortable. Breakfast was awesome.Genuine Hotels.com guest review
its a nice hotelGenuine Hotels.com guest review
"Great Value in Napa"
very comfortable place to stay while touring napa.Genuine Hotels.com guest review
"nice hotel for the price in Napa valley"
Nice clean hotel, not much space in the rooms though. Staff is friendly.Genuine Hotels.com guest review
"They don't fix problems they hide them"
I was here in California to clean up after the big rainstorms. As I walked into my room we noticed water damage on the wall. After investigating it, it was from the rain storms. After telling the manager, his reply was we will let maintanece handle this. I showed them the extent of the damage and there reply was it will dry. They didnt want to have […] it dried proffessionally. I told them mold would start to grow if not addressed. They didnt care. We moved hotels cause if they wanna hide that. I don't wanna stay in a place they are willing to hide things like this. Read moreGenuine Hotels.com guest review
Staff was really nice and breakfast was amazing. Hotel was clean and located in a great area. I will for sure stay here again.Genuine Hotels.com guest review
"THE HOTEL WAS WONDERFUL. WE HAD A GREAT TIME."
WE HAD A GREAT TIME.Genuine Hotels.com guest review
Nice StaffGenuine Hotels.com guest review
"Smart choice for families"
The hotel was located in a very convenient jumping off place for our wine-tasting adventure in Napa. The room was easily large enough for us and our grown son who was traveling with us and met all our needs for comfort and cleanliness. Parking was easy and free. The free breakfast was larger than we had expected and included fresh fruits, juices, yogurts, […] breads,cereals along with hot waffles, eggs, potatoes and sausages. I found my small pre-made omelet a little too salty, but there were enough other choices around to make up for it. Read moreGenuine Hotels.com guest review
VERY PLEASANT. HOTEL STAFF VERY HELPFUL AND ACCOMODATING. VERY CENTRALIZED LOCATION. ROOM WAS IDEAL. DEFINITELY WOULD STAY HERE AGAIN.Genuine Hotels.com guest review
"Nice, cheap hotel in great location"
The room was nice, big, and clean. There was plenty of parking, and the free breakfast was awesome.Genuine Expedia guest review
We had booked the room for 3 nights, but the beds were so uncomfortable we checked out after the first night.Genuine Hotels.com guest review
Nice place to stay close to all you need The staff is very helpfullGenuine Expedia guest review
"Very nice and a great price."
The hotel was very nice. We were visiting family for Thanksgiving in Sonoma. This was the most affordable place we could find and the accommodations couldn't have been better. Downtown Napa was just a short distance away. Thumbs up!Genuine Hotels.com guest review
All in all, our stay was decent. The walls are thin. Unfortunately, we had a screaming infant next door for two of our three days stay.Genuine Expedia guest review
"Nice little Hotel in Napa"
I have stayed in this hotel twice and been satisfied both times. Facilities are in good condition, rooms are clean and up to date and the staff is friendly. With all the overpriced hotels in Napa this is a great find.Genuine Expedia guest review
"Close to downtown"
Nice room with a good breakfast and great pool areaGenuine Expedia guest review
"Ok Stay with good rates"
Friendly staff, and good breakfast. Seemed to be understaffed in low seasonGenuine Hotels.com guest review
"noisy and dated"
very noisy hotel- could hear folks in the hallway, and the gym noise came into our room at 6 am. the place was old and date- you could see that they were slowly trying to redo it all.Genuine Expedia guest review
"Perfect for Napa"
We enjoyed our stay at this surprisingly chic hotelGenuine Expedia guest review
A somewhat upscale version of the usual Best Western. Clean rooms and overall hotel. Helpful staff. But considering it's in Wine Country they probably have to step up their game. The free breakfast was serviceable but nothing spectacular. Highly recommended as it's a relative bargain to most places in Napa Valley. If you need a cab, user Uber.Genuine Expedia guest review
"Great basic hotel in Napa"
This was a good basic hotel right off the Kwon highway, just north of the town of Napa. The hotel rooms have been recent redone and are quite comfortable. The king bed rooms have a couple of chairs and a nice sitting area. There is a fridge to store wines you may pick up during the day! The walls are slightly thin, I could hear conversations in the […] hallway quite clearly (I must have had some quiet neighbors or empty rooms lucky!). The breakfast is pretty substantial, not just a light continental breakfast,and free parking makes this place a steal. I did not use the pool area at all. A large group of us stayed here for two nights, and were satisfied with our stay. Not necessarily someplace I'd stay for a romantic getaway though. .. Read moreGenuine Expedia guest review
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