"Best Western Napa"
Very nice hotel. The only problem was the air conditioner - it had significant problems controlling the temperature which made for an uncomfortable night.Genuine Hotels.com guest review
"Nicely updated hotel"
Good location convenient to all of the Napa activities. The rooms appeared to have been recently renovated and were in great shape. Staff were friendly, breakfast was good, and the pool area was nice, too. All in all - a good value!Genuine Expedia guest review
"Our Seismic Event"
We came to Napa for an 80th birthday Wine Train event. Wonderful experience up until 3:20 am, when California experienced yet another seismic event that registered 6.1 on the Richter scale. The hotel management were very quick with their response of safety concerns for it's patrons. What prompted my overall rating of neutral, was the fact that in lieu […] of everything that happened, the management were very reluctant to discount the stay due to loss of advertised amenities. The breakfast menu was limited at best with no hot food. The showers in the room only ran cold water due to the gas mains being shut down. When I asked for compensation, I was offered a mere 10% off the already expensive room rate. I understand the magnitude of the extraordinary seismic event, but really expected to be compensated a little better for our lack of amenities. But, in the end, this is the Napa Valley in full swing for the summer and what else would you expect... Read moreGenuine Hotels.com guest review
"Not sound proof"
The decor is very nice and the location is super convenient for a downtown Napa adventure. The included breakfast was pretty good. The experience was FAR from restful however. The walls are made of paper, I think. The noise of people walking on the second floor was very loud. I heard everyone who walked down the hallway as well. Flip flops flopping, […] ice buckets sloshing and all. And, I could hear the entire conversations of my neighbors, until 1am when they settled down. I complained to the staff, who could not offer me another room but requested their other guests be quiet. The problem was, they were talking in normal voices! It was as if we were in the same room. I will never stay here again. Read moreGenuine Expedia guest review
Location was the main reason we selected to stay at the Best Western Premier Ivy since it's located in Hwy 29. The lighting in the room left a lot to be desired as did the buffet breakfast.Genuine Expedia guest review
Too expensive.Genuine Hotels.com guest review
"Good location for winery visits"
Very good location, at walking distance to 2 good restaurants. Clean and comfortable.Genuine Hotels.com guest review
I booked on line at $229. per night and it turned out to be $329Genuine Hotels.com guest review
it was OK, I'm waiting for a printed receipt that I asked for. Charges that was charged my credit cardGenuine Expedia guest review
"Hotel close to Napa"
We had a great time! The room was very clean and had a nice table area and desk. Very spacious! Nice spot for a day of touring because you can travel 10 minutes to downtown Napa or 15 minutes to Yountville!Genuine Expedia guest review
"Hotel near Downtown Napa"
We had a good experience staying two nights at the hotel. If there is one thing to pick on, the swimming pool and pool area are a bit too tiny and that there weren't enough chairs/beds available for sunbathing. Some people had to sit on the floor. Breakfast was also very mediocre. If one is looking mostly to find a place to have a good night rest, I'd […] highly recommend it. The beds were really comfortable. Read moreGenuine Expedia guest review
Very nice would stay again.Genuine Hotels.com guest review
Only issue was TV was out all night lon, they stated they were waiting for a technichican that afternoon but I think they knew it was going to be a day or two and they didnt want to communicate that to their customers. But nothing to get excited about. Overall very clean and quiet stay.Genuine Expedia guest review
"Nice Room Decor"
I reserved this room because I had stayed there before and really enjoyed my stay. It is located in a fairly quiet neighborhood. The rooms were very comfortable and spacious. I was disappointed that the internet was not working during the days we were there. I had to go down the road to Starbucks to use the internet in order to submit my work. We had […] dinner the previous night at the restaurant next door and got sick. Got a chance to travel around town and saw other nice hotels for a lot less. Read moreGenuine Hotels.com guest review
"Close to Everything but Poor Service"
Great location, but lots of issues with the hotel: paper-thin walls, in-room safe didn't work, Wi-Fi was broken the entire 4-day stay, etc.Genuine Hotels.com guest review
The place was very clean and neat. Wireless internet was down.Genuine Expedia guest review
"Perfect location for our vacation"
This hotel was perfect for our weekend getaway. Location provided easy access to wineries, restaurants, and grocery stores. The hotel staff was very friendly. The morning breakfast was satisfactory though food staff was slow to keep food plentiful for a large crowd and there was never enough room for everyone to sit. We ate in our room twice. Our room […] was clean and comfortable. There was an odd odor to the room but not overly offensive. The bed was very comfortable. We will definitely stay here again on future visits. My only big complaint was the WiFi went down and the staff was not well informed on this issue as we received incorrect information from several staff members. Read moreGenuine Hotels.com guest review
"Great Stay & Great Grapes In Napa"
We had a great time in Napa and the BW was great it was perfect for what we needed. Slept great and ate great here. Hotel was just remodeled and perfect. We rented a car to get around which was smart, to much to see and wheels are a must. (Don't drink and Drive) The continental breakfast at the hotel was perfect in the morning, hot and cold food. Service […] was awesome, and so was the room. We will stay there again and again. Pricey there in Napa but every hotel is pricey. Read moreGenuine Hotels.com guest review
Good location. Rooms were very impressive. Good free breakfast. Wish the pool/jacuzzi was open later (they closed at 9pm ). We really wanted to used but we didn't get back from dinner in time to enjoy.Genuine Expedia guest review
"Great location - average hotel"
You pay for location so we paid a lot to stay in Napa Valley - far more for what we got than for the same type of hotel elsewhere. The hotel was not exceptional but good. Service staff was nice and helpful. Breakfast was basic with what you expect from a Best Western anywhere, but there was no added flair or distinction for the area. I would have liked […] to have seen some effort to make this a better 'Napa' experience. Room was small but workable. So 3 out of 5 except for location. Read moreGenuine Hotels.com guest review
The tub didn't drain and the bed made a loud and annoying crunchy, creaky noise every time you moved. For $300+ /night, I expected waaaaaaaay better accommodations.Genuine Hotels.com guest review
Great Stay,Very nice rooms and Great Breakfast on the house!Genuine Hotels.com guest review
"Nice hotel, convenient location."
Very happy with our choice of hotel. The location was convenient to vineyards, dining, shopping and a trip to San Francisco. The room was more spacious than it looks on website. The breakfast served daily had a great variety of choices and was very good. The staff was very accommodating and pleasant.Genuine Expedia guest review
"Nice hotel , comfy beds"
Really liked this place...the rooms were clean and comfy, beds very comfortable. Close to vineyards, helpful staff. Also close to downtown Napa.Genuine Expedia guest review
"Nice hotel but needs improvement"
This is a nice Best Western hotel, but it only qualifies for a plus rating and not premier status. During our stay the toilet was plugged, and like another reviewer commented, they gave us a plunger because they were busy. However, it's biggest improvement needs to be their breakfast, which is truly subpar. From chewy waffles, sandy artificial eggs, […] very few fruits, very dliuted coffee, just name it. It was amazing. On the plus side, the front desk personnel were very good and helpful, and the beds were extremely comfortable. Great central location. Read moreGenuine Hotels.com guest review
"bargain hotel for not bargain price"
last minute trip and was the only place we could find that was available and didn't require 2 night min. clean, buffet breakfast was good, didn't use any of the ammenitiesGenuine Hotels.com guest review
"Don't Believe the Pictures"
They over packed the room with a huge kitchen counter and a long chest, leaving no space in the room as you'd expect from the pictures. There's also a reason why they didn't show the bathroom because it's tiny and outdated.Genuine Hotels.com guest review
no silverware or plates, rubbery food, zombie waitstaffGenuine Hotels.com guest review
We stayed at the hotel only one night, and it is a good one. A little expensive but we could not find lower prices in the areaGenuine Expedia guest review
"BW could do better"
Upon arrival changed rooms 3x, a huge inconvenience: 1st move- due to endless running toilet (apparently, no one bothers to check things before guests arrive, was not planning to be further inconvenienced by maintenance.), 2nd relocation - did not even bother unpacking – found former guest food remains in fridge and urine on the floor in front of toilet, […] and the 3rd move: room air was pungent with chlorox products, yet public and body hairs on the bath floor. I sanitized the room with a 4’ swatch of pull-off hand sanitizing towels from nearby market. And, to further disrupt our stay, kids in room above running laps overhead in early am - front desk offered to move us again, at that point was not keen to pack/unpack a 4th time. Housekeeping needs a refresher course on cleaning and sanitizing rooms, per CA dept of health services standards. freebie breakfast eggs tasted like plastic, had a weird texture, not sure they were actual eggs. Coffee was worse than day-old watered down sanka. Did not think one could ruin seattle’s best, but by golly they hit the mark. Seriously, if an establishment is going to tout serving a quality coffee, brew it accordingly. I don’t expect much from ‘free included breakfasts’ , so all was par. Service staff was helpful and prompt in accommodating us on the moves, but enough was enough. I don’t expect to have to scrutinize a place to the point that I feel compelled to personally clean the room before occupying it. Read moreGenuine Hotels.com guest review
"On the main Napa highway"
Good location, easy access competitive prices. Regular travelers spot. Small swimming pool, poor breakfastGenuine Expedia guest review
Squicky bed. Toilet valve need to turn off and turn right back on for the water to fill the toilet tank. Quite an experience. It was address to the front desk.Genuine Hotels.com guest review
"Close to winery's"
Excellent hotelGenuine Hotels.com guest review
"Great Hotel, good location, good price!"
VERY nice Best Western right on the wine trail and within a 7 minute drive to downtown Napa. The room was clean, comfortable and a good price point. The breakfast was not very pleasing but it was nice to get coffee and a piece of toast before heading out for the day of wine tasting.Genuine Expedia guest review
"Nice and freshly renovated"
Convenient to the vineyards, restaurants, and shopping. Clean, updated, and quite.Genuine Expedia guest review
"Napa Wine Trip"
Hotel was good overall. Breakfast area could have been set up different, much too small for the number of guests the hotel holds!! Pool area nice, rooms great, very clean.Genuine Expedia guest review
"Nice for the price"
Really clean room and the kids loved the pool. The price was 1-300 dollars less than hotels and it was just right for us.Genuine Expedia guest review
Overall I would say the hotel was good. And a good value. The facility had been remodeled recently from the looks of it but some things showed signs of wear and tear.Genuine Expedia guest review
"Very comfy beds"
Our room was very clean, bigger than I expected. We used the fridge but not the microwave, which was a plus by the way. The room was much bigger than I thought and had very comfy chairs. Not too thrilled about the pillows but the bed was super comfy. The front desk staff was friendly and greeted us each time we entered.Genuine Expedia guest review
-Good access to the freeway -Nice interior design -There is a convenience store right next to the hotel -Close enough to downtown napaGenuine Expedia guest review
"Lovlier room than expected! Good location!"
The rooms were wonderful. Very clean. Awesome shower. The only complaint if anything would be that the breakfast setup was a bit messy and small if anything.Genuine Hotels.com guest review
"Nice hotel close to Vineyards."
Very nice hotel in the heart of wine country. Rooms are very clean and lovely decor. Short drive to all the great restaurants in Vineyards. Staff could be a little more accommodating, but overall the rooms were much better then expected.Genuine Expedia guest review
"Great location and Excellent Customer Service"
We were more than pleasantly surprised with this property. Great value with free parking, internet access and breakfast. Centrally located with easy highway access. The staff was friendly. Our room was in the back and very quiet. Highly recommend this. Enjoyed the pool area. It was convenient with two restaurants and a small grocery store within walking […] distance. Read moreGenuine Hotels.com guest review
"Relaxing Hotel Amidst Wine Country"
My girlfriend's family took me on vacation to Napa Valley to celebrate her graduation. The hotel was amazing quality for what we paid, we met a wonderful couple by the pool, and the complimentary breakfast was expansive. Overall, a great quality and close to anything you want to do in Napa.Genuine Expedia guest review
"Nice staff but..."
We were looking for something not too far from the wine trail, but we didn't know the hotel was situated across from the train tracks. Loud at times, but not at night. We look forward to a quick breakfast before we head out, but we were disappointed. The eggs were like concrete, the coffee was weak and I don't think the sausages were real meat, so we […] left and bought breakfast in town. The king sized mattress was very uncomfortable, nothing special. I don't usually write reviews but did this time because it was my birthday and things could have been a lot better. Read moreGenuine Expedia guest review
"Very good hotel, mediocre breakfast."
A little fresh fruit and some better (read: healthier) cereal choices with non-fat milk and this hotel would have it all. And conversely by NOT having these things the hotel management sends a signal that you are in a "budget" hotel. Too bad.Genuine Hotels.com guest review
"Nice hotel close to Napa"
The hotel is very conveniently located and reasonably priced compared to all the hotels around it. The room was clean and the beds were comfortable. Only a few minutes to downtown Napa and only a few minutes to start exploring wineries!Genuine Expedia guest review
I had low expectations for a Best Western, but was pleasantly surprised. I would compare the fit and finish of the hotel somewhere between a Hilton and Hawthorne. I really think that BW should develop a new brand vs using the BW Premier name. The hotel delivered good value for the money. The location was also very good for access to downtown, the outlet […] mall and vineyards. Great pool and jacuzzi! Good family atmosphere. Thank you Expedia for hooking me up. Read moreGenuine Expedia guest review
"Nicely renovated Best Western"
Don't let the brand Best Western deter you from staying here. This location was recently upgraded and it was done well. The look and feel was very contemporary and modern. There were a few things still needed upgrading like the bath tub and doors. But overall, it is the best Best Western I've ever stayed at. The breakfast in the morning is really nice […] too - hot and cold food. The only reason why I'm not giving 5 stars across the board is the walls and ceilings are very thin. You could hear people walking above and unfortunately we had people next door to us that were partying until 2am and you could hear the knocking around. The hotel should implement some time of quiet hours. Read moreGenuine Expedia guest review
Perfect for our overnight stay in napa. Newly redecorated and very comfortable!Genuine Hotels.com guest review
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