All hotels in Napa, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4195 Solano Avenue, Napa, CA, 94558, United States of America, ‏‎866-925-8648
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4.0 / 5Excellent

Score breakdown (from 939 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.9
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasnt time in Napa. Lots of rest and celebration.
Genuine Expedia guest review
Other trip Feb 21, 2015
BM
US
5.0 / 5Outstanding
"Comfy Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a very nice hotel..great breakfast!
Genuine Hotels.com guest review
1 night family trip Feb 18, 2015
Gloria
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Last minute reservation on a holiday weekend at a great rate. Could not beat it of the price.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
4.0 / 5Excellent
"Clean and Comfortable - good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fairly new hotel. Very clean. Excellent staff. Nice breakfast - eggs, sausage, cook your own waffles, oatmeal, yogurt, etc.
Genuine Hotels.com guest review
2 night romance trip Jan 21, 2015
Mary
US
3.0 / 5Good
"Noisy."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was very noisy. There did not seem to be much sound-proofing in the walls. The air conditioner in the room above us ran all night, and drip, drip, dripped on our window sill. The bath tub in our room was old; however, the rest of the room was fairly nice. The morning breakfast service was good.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
1.0 / 5Poor
"I'll never return!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Crowded room layout. Dingy hallways. Poor hotel design. Ugly room decor. One elevator, located at the middle of the building. I carried our heavy suitcase up stairs because hotel staff failed to tell us about the elevator. VERY crowded breakfast area ... people are constantly having to step out of each other's way. Dangerous steps down into the lobby from the entrance. Hotel's policy is to charge the expected cost of a stay at the hotel TWICE on the guest's credit card. According to the front-desk staff, "That's the policy. The second charge will be removed from your credit card in 3-5 business days." That's tantamount to highway robbery! Management apparently doesn't frequent the hotel. My efforts to talk to the manager were unsuccessful: "He's off today."
Genuine Expedia guest review
Other trip Feb 18, 2015
Soccer Junkie
US
5.0 / 5Outstanding
"Convenient, clean, great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We would stay here again for Napa touring. Room was updated and clean and exceptional value. Stay here and use the savings for wine tastings or taking in some of the great Napa and Yountville restaurants.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was an overall great experience. the staff was super friendly, the rooms were beautiful, clean and spacious. Breakfast was delicious!
Genuine Expedia guest review
Other trip Feb 12, 2015
Veronica
US
3.0 / 5Good
"Flying bird"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is quite near the downtown Napa and is just beside the highway. But not very convenient for dinner and a little bit far to the winery.
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Great place, if your room is not on the road side."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The positives: Great room, good rate, friendly staff, good breakfast. The negative: Rooms in the NE corner are on a busy intersection with a lot of road noise late into the night.
Genuine Hotels.com guest review
2 night romance trip Feb 5, 2015
Richard
US
4.0 / 5Excellent
"Aging a little; weak Net"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Surprised to find Univ Access Rm 122 very dark, aging badly w/cracked sink counter, peeling wallpaper, very dark gloomy room. Location is good and service excellent. Net access this time very weak, has been better in other rooms we've stayed in. Dropping rating a half-level due to room/net demerits.
Genuine Hotels.com guest review
2 night romance trip Feb 4, 2015
Jean
US
5.0 / 5Outstanding
"Group travel to California and wine regions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome place; great hotel; good people; only wish I had time to ride the wine trolley that stops here!
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Group touring California wine regions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My group from Arkansas is enjoying this great hotel close to downtown Napa.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Student tour of Napa and Sonoma"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
With a group of university students (over age 21) for vineyard and winery tours.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Napa wine tasting tour"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, great wines, easy access, great restaurant close by.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
5.0 / 5Outstanding
"Great hotel close to downtown Napa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our wine tasting tours in the Napa and Sonoma area.
Genuine Expedia guest review
Other trip Feb 6, 2015
Veronica
US
4.0 / 5Excellent
"Good place to stay in Napa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed staying at this hotel fairly close to downtown Napa with a good restaurant just across the street.
Genuine Expedia guest review
Other trip Feb 1, 2015
Veronica
US
2.0 / 5Fair
"bad experience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
What do you get when you mix a hotel chain with 2 star management with a an attempt at an upscale hotel? A 2 star hotel with "upscale" furnishings. The decor was nice, the beds were very comfortable but the experience was not great. We booked a king room but our room had a queen bed and a non working fridge. They immediately upgraded us to a king suite which had a queen bed but also came with a party next door. It was also right next to the elevator, which woke us every time someone used it. Also, the room was on the first floor and was previously a cheap stick built hotel you could hear our neighbor clomping around upstairs. This hotel would be fine if you stayed on the second floor, away from the elevators. Our experience would have been much different. I think the Embassy suites, for the same price, is a much better choice and a much better location.
Genuine Hotels.com guest review
1 night business trip Jan 24, 2015
john
US
5.0 / 5Outstanding
"The Best Westie"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our third time at this property. It is beautifully appointed, the staff is friendly and helpful, the rooms are ;large and comfortable and its in WINE COUNTRY. Could it be any better?
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
Joy
US
4.0 / 5Excellent
"Weekend getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was new. Room was spacious and had all the amenities we required. Great starting point for going to wineries as you are north of the Napa city traffic and right on the main highway for vineyards. Noisey people running around upstairs in the middle of the night but really that can happen anywhere. Biggest complaint would be bathroom lighting was awful and toilet and tub were clearly from before renovations as they were dated. Overall would recommend for the price compared to Marriott and Hilton Garden down the street.
Genuine Hotels.com guest review
3 night romance trip Jan 16, 2015
Michael
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was very comfortable, clean; nothing to fault. I loved my short stay there.
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay in Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay at this hotel was pretty astounding. The room was nice and spacious with a great modern feel. Comfy king bed, nice flat screen and with all the necessities we needed. The complimentary breakfast was more than what I expected also. My fiancé loved it. Staff was extremely helpful and respectful of your stay. We would definitely book a stay here again.
Genuine Hotels.com guest review
2 night romance trip Jan 13, 2015
Fausto
US
3.0 / 5Good
"ok but not worth $400/night"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Location was super accessible to the main road where all the wineries and other towns are accessed. Easy drive to Yountville and downtown. The hotel was in fine condition, though our room had a few issues, but the manager responded to our issues satisfactorily. Though we would not stay here again, it was the least expensive place we could find in the area, so if you are looking to not spend an arm and a leg, this could be an option.
Genuine Hotels.com guest review
2 night romance trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"Would come here again."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was a great value; the only complaint we had was our neighbors who were loud but that wasn't the hotel's fault. The place was clean and the front desk staff was very nice and helpful.
Genuine Hotels.com guest review
1 night trip with friends Jan 1, 2015
Juliet
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location, excellent rooms.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Anthony
US
4.0 / 5Excellent
"T's Quick Get Away"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was very pleased with my stay. I am getting married in Yountville in May and will recommend this hotel for guests coming to Napa.
Genuine Hotels.com guest review
2 night trip with friends Dec 26, 2014
tiana
US
5.0 / 5Outstanding
"Pleasantly Surprised."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were pleasantly surprised with this hotel. The hotel was contemporary and the bathroom fixtures were modern and high end. The bed was very comfortable. The hotel is more like a 3.5 star hotel than a 2 star hotel. We did not try the free breakfast, pool or spa, so this review only applies to our room, the lobby, the hall way and décor. The free coffee was Seattle Best, which is a pretty good brand. We will stay there again.
Genuine Expedia guest review
Other trip Jan 5, 2015
John
US
4.0 / 5Excellent
"Getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Rooms were very nice and the decor was awesome. The only thing was the people upstairs were making a lot of noise bumping and jumping all night. Other than that we enjoyed our stay.
Genuine Expedia guest review
Other trip Jan 4, 2015
a busy person
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good access to the wineries and town. Clean and comfortable. Complementary traditional breakfast was also helpful.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great! Room was very clean and confortable!
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Napa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great place, includes nice breakfast, clean rooms. Minutes away from downtown- good location.
Genuine Hotels.com guest review
1 night trip with friends Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Helpful front desk. Great room. Quiet. Very nice place.
Genuine Hotels.com guest review
1 night business trip Dec 30, 2014
Larry
US
2.0 / 5Fair
"Room was in bad condition!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Broken closet door, bedroom door did't close, dirty bathroom. Shower water went from normal to scalding without warming! Hotel staff was nice and bed was comfortable. Wouldn't go back.
Genuine Expedia guest review
Other trip Jan 2, 2015
HP
US
1.0 / 5Poor
"The hotel service is bad"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
The room is ok, but air condition is old.The wire of air condition exposed out site and took a while to warm up. The worse thing is the breakfast . They say they provide the breakfast from 7:00-10:00am. However, when we got there st 9:40am there was nothing. They took all the plates , forks, hot water away. So many people got nothing to eat. Then some people asked hotel staff why the kitchen took away everything and the kitchen closed earlier than 10:00am.The hotel front desk said the kitchen closed at 9:30 am. I say the hotel didn't tell us. Even the kitchen stop cooking at 9:30, they should not take everything away and then people stay there for nothing. The guy of the hotel staff say ok! Sorry! Then ignore everyone. So don't go there to waste your money. The website pictures look good, but the service is very bad.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel for reasonable price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We went for 4 days to Napa valley and stayed at this hotel. Rooms are maintained clean and staff is nice.
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"Good night's sleep in Best Western Napa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very friendly service, comfortable, quiet, better than average breakfast
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The bed and pillows were extremely comfortable. Breakfast was included and was decent. We enjoyed our stay there!
Genuine Expedia guest review
Other trip Dec 26, 2014
A Traveler
US
4.0 / 5Excellent
"Ivy stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was really nice and had a great boutique look to it. I wish their sheets weren't all white as no matter how clean, some staining were evident. The beds were were a little loud with movement but comfortable. Breakfast was awesome.
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
A Traveler
US
5.0 / 5Outstanding
"good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
its a nice hotel
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
Hong
US
4.0 / 5Excellent
"Great Value in Napa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
very comfortable place to stay while touring napa.
Genuine Hotels.com guest review
2 night business trip Dec 16, 2014
Mark
US
5.0 / 5Outstanding
"nice hotel for the price in Napa valley"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice clean hotel, not much space in the rooms though. Staff is friendly.
Genuine Hotels.com guest review
2 night trip Dec 11, 2014
A Traveler
US
3.0 / 5Good
"They don't fix problems they hide them"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
I was here in California to clean up after the big rainstorms. As I walked into my room we noticed water damage on the wall. After investigating it, it was from the rain storms. After telling the manager, his reply was we will let maintanece handle this. I showed them the extent of the damage and there reply was it will dry. They didnt want to have it dried proffessionally. I told them mold would start to grow if not addressed. They didnt care. We moved hotels cause if they wanna hide that. I don't wanna stay in a place they are willing to hide things like this.
Genuine Hotels.com guest review
2 night business trip Dec 13, 2014
Scott
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was really nice and breakfast was amazing. Hotel was clean and located in a great area. I will for sure stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2014
Alaina
US
5.0 / 5Outstanding
"THE HOTEL WAS WONDERFUL. WE HAD A GREAT TIME."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
WE HAD A GREAT TIME.
Genuine Hotels.com guest review
3 night family trip Nov 23, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent location.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice Staff
Genuine Hotels.com guest review
2 night trip with friends Dec 5, 2014
Darrell
US
5.0 / 5Outstanding
"Smart choice for families"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was located in a very convenient jumping off place for our wine-tasting adventure in Napa. The room was easily large enough for us and our grown son who was traveling with us and met all our needs for comfort and cleanliness. Parking was easy and free. The free breakfast was larger than we had expected and included fresh fruits, juices, yogurts, breads,cereals along with hot waffles, eggs, potatoes and sausages. I found my small pre-made omelet a little too salty, but there were enough other choices around to make up for it.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
Robert
US
5.0 / 5Outstanding
"PERFECT STAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
VERY PLEASANT. HOTEL STAFF VERY HELPFUL AND ACCOMODATING. VERY CENTRALIZED LOCATION. ROOM WAS IDEAL. DEFINITELY WOULD STAY HERE AGAIN.
Genuine Hotels.com guest review
5 night romance trip Nov 27, 2014
BONNIE
US
5.0 / 5Outstanding
"Nice, cheap hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was nice, big, and clean. There was plenty of parking, and the free breakfast was awesome.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
2.0 / 5Fair
"Hard Beds"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
We had booked the room for 3 nights, but the beds were so uncomfortable we checked out after the first night.
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
Kent
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place to stay close to all you need The staff is very helpfull
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
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