"close to shops"
The room wasn't what was expected..I expected more. But the staff was very nice & accommodating.Genuine Hotels.com guest review
"Not quite like pictures"
It seems like a renovation was started but not completed. The room had obviously been painted, but the carpet wasn't very clean and the bedspreads had bleach spots and stains on them. Then the McDonalds next door was open 24 hours and people must have been having stereo competitions in the parking lot because my room vibrated half the night. For the […] price I paid, I was hoping for a little better but came away disappointed. Read moreGenuine Hotels.com guest review
"Great place to stay"
Great place, location, and price!Genuine Hotels.com guest review
"Absolutely No Towels.....that's awful and unclean"
I was not satisfied at all with our stay. We checked in at the Hotel around 8:40 pm that night. Only to be told that they were out of Pool towels. Well it get's better. Since, there was no pool towels, we used a couple of towels in our hotel room. Only to find out again that night, that they had no more clean towels available. So, we had to go to a […] fellow resident and get a set of towels. The Hotel clerk told me that house keeping would have the towels ready in the morning. Well I checked the next morning around 6 am 8 am, and 10 am. There was still no clean towels! They finally gave me 2 sets of towels, so that we can shower. But we were still short of towels. So one of us had no towels. Did I mention that my sister also could not take a shower that night due to the fact they were short of towels. When, I finally checked out on Sunday morning at 11am. I explained to the front desk clerk what happened. She seemed to care less. I told her that this was my 3rd time at this Hotel. But, it will definitely be the last time I stay here. I asked if I was going to get a refund or discount on the room and she looked at me, as if I was speaking another language. Well, the next time we will definitely stay at another Hotel. If you ever go there. You better make sure you get all of your clean towels, when you check in. The worst experience ever....Thank God for the friendly Hotel resident who shared a couple of towels. Next time we will stay at the Marriott. Read moreGenuine Hotels.com guest review
"very nice for the price"
It was clean and everyone was very nice. I would stay here again!Genuine Hotels.com guest review
Spent 2 nights in Aiken and had 2 rooms. One was with a pet. Even though rooms were non-Smoking our pet room smelled like cig smoke. The other room was nice, no smell. Both rooms had microwave and mini fridge. Housekeeping on 2nd floor was extremely friendly, Front desk was helpful. Free Hot breakfast daily. The make your own waffles were our favorite. […] Eating area was kept clean. Was here to look at property. Aiken is quiet but, beautiful. Walking distance to fast food and Walmart. Overall nice stay. Read moreGenuine Hotels.com guest review
"close to my family in Aiken"
it was a nice stay and I would stay again - great breakfast selection -check in and out staff was pleasant and friendly - room clean and comfortableGenuine Hotels.com guest review
"No Second Time"
Sheets dirty. Rooms Dusty. Staff friendly but no offer for discount or otherwise all things considered. No way will I return.Genuine Hotels.com guest review
Enjoyed accommodations, clean and comfortable setting, would definitely recommend and return if necessary.Genuine Hotels.com guest review
Good hotel for the price breakfast is good. Hotel rooms could use updatingGenuine Expedia guest review
"Room smelled and not all the lights worked"
Hotel has a good location - close to USCA campus and hospital. However, the hotel is run down and needs a make-overGenuine Expedia guest review
no problems good valueGenuine Hotels.com guest review
"Beware Under Construction"
Be aware this hotel is under construction. Our room was unfit for occupancy. Holes in wall, Vanity light falling, worn out yucky couch. Was suppose to be a non smoking room, but there were multiple burn holes in comforter/blankets. Hotel will probably be much better after renovations are finished but right now they are renting out rooms that are still […] under construction. On the bright side, hotel staff was friendly and breakfast was good. Read moreGenuine Expedia guest review
"would not be my 1st or 2nd choice"
failed to let us know there was major construction to reception and around pool. avoid the juice bar. you are better off going to McD's next door. Many dead bugs in the lights, the new vanity didn't fit the walls, drywall unfinished. bed pillows were actually couch pillows wrapped in pillow cases. said it was non smoking but don't think so --was smell […] of smoke. However there was a fridge and microwave, the front desk lady was nice and the room cleaning was prompt. would look elsewhere 1st Read moreGenuine Expedia guest review
"Needs a lot of work"
Was a last minute booking as nothing else was available. In the process of renovations. Hotel was understaffed, had to call for towels. Some staff members were good (one lady washed pool towels up and brought them out. Another lady was rude, stated that there were no pool towels. Hotel was emptying out, but would not give us a late check out, due to […] booking with Expedia. Overall, will work hard not to stay there again. Might be better after renovations. Read moreGenuine Expedia guest review
It was fine. The hotel was undergoing renovations so there was some disruptions. I was given a remodeled room and it was very comfortable.Genuine Hotels.com guest review
more like a 2 starGenuine Hotels.com guest review
Run down and grungy. Smelled like smoke. We had a cigarette hole in our nasty bed spread. The door plate for the dead bolt was falling off. The room needs updating!!!Genuine Hotels.com guest review
my overall stay was fine, but the receptionist was very unprofessional and made me pay for another night just to get my things out of the room.Genuine Hotels.com guest review
"Not too bad"
Don't expect a friendly greeting at check in - very business-like. The room was ok, but the carpet didn't look very clean. The bed was comfortable and I was able to get a good night's rest. Breakfast was nice - had the usual pastries, coffee, cereal, juice. They also had eggs, sausage and waffles. Had a problem at check out - they tried to charge me […] again, after I had already paid in full thru Hotels.com. The lady who checked me out worked with me to find the problem and corrected it. This was at 3 am, and I had a 10 hr drive in front of me, so I wasn't too happy with the delay. Read moreGenuine Hotels.com guest review
light switch did not work - arrived at night...exterior entrance...next closest light did not turn on either....traveling with small children and tired...took too long to find a light to work that it set the tone that noone liked the hotel and everyone was scaredGenuine Hotels.com guest review
The check in was a little off guy said my reservation was canceled but he called hotel.com and they walked him through. He just didn't know what he was doing. The stay itself was great. They painted the rooms since last visit and added flat screens to the room. The wifi worked fine. Only thing I noticed the spread was wrinkle and I was unsure y they […] didn't press it. But I inspected the sheets and they were clean. The bed slept well. Read moreGenuine Hotels.com guest review
We had two rooms, they smelled, water stains in the ceiling,, mold in the bathrooms and grungy carpets. The dicotomy, the hotel puts out a good breakfast and in the evenings we had a blast with free food and alcohol, good live music was the topper.Genuine Expedia guest review
place was dirty, rund down and overpriced.. their idea of cleaning a room is spraying a nauseating amount of febreeze all over.Genuine Expedia guest review
"Business traveler beware: dingy, scarry & smelly!"
The room was old and had stains on the carpet, couch, chair and bedspreads. The room smelled of musty dingy smoke. The door had gaps around it and sounds from the outside went on late into the night. I think most business travelers would be very disappointed with the quality of the place. Not what I expected from the reviews.Genuine Expedia guest review
"Ok for price but Internet was down and noisy hall"
Ok stay for the money. The Internet was down which was very annoying since I stayed there instead of another place closer to my event that didn't have wifi. There's a safari bar below with way overpriced mini bottle drinks. There were drunks up and down the hall at all hrs of the night. The room was clean and comfortable and it's right next door to […] a 24hr mcdonalds. Despite the inconveniences I'd prob stay again, but I'd bring ear plugs next time! Read moreGenuine Hotels.com guest review
"Wouldn't Do It Again"
10/12/14 laboaks53 Hixson, Tennessee
Stayed here as a stop over on my way to Myrtle Beach. Property just needs some upgrades. The furnishings were old, the pillows on the beds were just tiny, I wasn't sure if the door was going to stay closed or not. I will say this, the lady at the check in was really super nice.
"Very nice stay"
09/14/14 Adam T
Had a very nice stay, very nice staff very helpful. The hotel is in a good location has a good bar at the hotel that as good bar tenders very friendly. The owner is very friendly an willing to help make your stay as good as it can be. I would refer everyone to this hotel if they are going to Aiken, South Carolina.
"Masters Trip 2014"
09/02/14 Sheila P Van Nuys, CA
Stayed here with my parents for Masters- by far the best place we have stayed in Aiken or Augusta (done this trip 6 times). They had some housekeeping employee problems, so my room wasn't cleaned one night, but the daily Happy Hour made up for it. If you don't want to pay $500+ for Masters Week, this is a good option. Save your $$$ for the Masters goodies!!
"Well serviced rooms"
07/22/14 Daniel R Redlands, California
During the 4 days visit at the Quality Inn Aiken the mattress was flipped and air filters were cleaned by the onsite service team, there were numerous upgrades going on to the hotel. Nice to see pride of ownership. I also visited the lounge area which has a touch tunes wifi jukebox, great bartenders, nice restrooms, large TVs and location is near the pool! Breakfast was also well executed by the staff.
"Small town great service"
05/21/14 DukeJack Aiken, South Carolina
When I first set up my two week reservation I had arranged another hotel in town. But after checking reviews I found this hotel and the good reviews. I moved to the Quality Inn and Suites. I am glad I did, when I drove around the town, the other hotel was not up to snuff. Here the rooms are clean, fresh and well taken care of. While I was here they were painting rooms when they are free.The owner was very open and friendly. If I come back this way I will stay here again.Thanks for a great stay..
"US Masters Trip"
05/16/14 Ken M Sydney, Australia
We travelled to the US Masters Golf and stayed in Aiken which was an easy 18 to 20 min drive to Augusta National. The rooms whilst old were clean & comfortable with ample parking right at the door. Staff were friendly with a good serve yourself breakfast supplied ( only complaint was the plastic utensils were poor quality) Every evening a band played music and the owner put on a very generous happy hour or two with free beer & wine especially for the golf fans. I would recommend this hotel and found Aiken a pleasant town. Attached photo of owner Nash with Ken Mason (The Lakes Golf Club Aust) & Warwick Richardson (New South Wales Golf Club Aust)
"Would NOT book 3 rooms!"
I tried to book 3 rooms tonight for 2 nights of stay. Lorrie answered the phone and after checking there were no double rooms available but there were king and Queen available with the option to have a cot pulled in. She said it was not possible for her to book rooms for me because she was not allowed to go to the laundry room to get them for us. Quality Inn lost 3 rooms business tonight because she would not take the time to go to the laundry room.
04/27/14 Deebo78 Evans, Georgia
I enjoyed my stay here. Great service and the Safari Lounge was awesome. They have a really cool atmosphere unlike most places in the Aiken area. We enjoyed drinks and chatting with the locals at the poolside bar. The bartender was great as well. Then to top it off the breakfast was excellent. I will definitley be back!
"Such a friendly hotel!"
04/07/14 32brucebeach Kincardine, Canada
A friendly convenient hotel when visiting the Masters....wonderful Manager's Cocktail reception every night during the Masters with live music and good drinks, snacks and service. The staff are very friendly and helpful, the rooms are standard and the breakfast is good.
03/31/14 Sandra R Fort Myers, Florida
The Quality Inn & Suites of Aiken was a pleasant surprise. I was in Aiken SC doing storm cleanup and needed a place for me and my crew to stay. Nash, the Manager, made it happen for us!! He was very accommodating, helpful and friendly. The rooms were all recently renovated and the Jacuzzi tub in my room was a Bonus for sure. The lobby was great, even had a bar and pool table, which was great for my crew in the evenings. Also, the bar was opened up to the outside pool. Very cool. I would definitely recommend staying at this hotel.
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