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  • Embassy Suites Walnut Creek
  • All hotels in Walnut Creek, California, United States
All hotels in Walnut Creek, California, United States
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1 room,  2 adults 
Adults Children
Room 1:

Embassy Suites Walnut Creek - Walnut Creek

37.927555, -122.057341
3.5 stars
1345 Treat Boulevard, Walnut Creek, CA, 94597 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $116
available on 05/24/13
Price Match Guarantee
4.3 249 5

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    Landmarks near Embassy Suites Walnut Creek

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    Overview of Embassy Suites Walnut Creek - Walnut Creek

    Location.
    Embassy Suites Walnut Creek is located in the Bay Area of California, across from the Pleasant Hill BART station. Oakland and San Francisco are within 24 miles.

    Hotel Features.
    Embassy Suites Walnut Creek provides complimentary cooked-to-order breakfasts each morning. Complimentary daily manager's receptions feature cocktails and snacks. Recreational amenities include an indoor pool, spa tub, sauna, and small fitness room. The hotel offers a 24-hour business center with wireless Internet access (surcharge), event catering, luggage storage, and valet parking. Complimentary shuttle service is available within a 3-mile radius.

    Guestrooms.
    Accommodations at Embassy Suites Walnut Creek feature separate sitting areas with double sofa beds. Wireless Internet access (surcharge) is available and weekday newspapers are complimentary. Rooms also include 42-inch flat-panel televisions, MP3 docking stations, coffee/tea makers, microwaves, and refrigerators.

    Image of Embassy Suites Walnut Creek, Walnut Creek
    4.3 out of 5 Excellent (249 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We have stayed at this hotel before and enjoyed it. The rooms are more comfortable than most because we have more room to move around. We encountered... loud neighbors, but it will not deter us from coming back. by Monica  from Santa Maria, Calif. on 05/07/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $116
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One King Bed, Non-Smoking, Accessible

    King Suite

    Suite, Two Double Beds, Accessible

    One King Bed, Smoking

    Executive, One King Bed, Non-Smoking

    Two Doubles Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • No rollaway/extra beds available
    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • American Express
    • MasterCard
    • Visa

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 8
    • Patio
    • Restaurant
    • Swimming pool - indoor
    • Television in lobby
    • Total number of rooms - 249
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Complimentary reception
      • Computer station
      • Luggage storage
      • Parking limited (surcharge)
      • Shopping center shuttle (complimentary)
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Iron/ironing board
    • Sofa bed
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Flat-panel TV
      • HBO
      • Microwave
      • MP3 docking station
      • Multi-line phone
      • Premium TV channels
      • Refrigerator
      • Separate sitting area
      • Sofa bed size double
      • Voice mail
      • Wake-up calls
      • Wireless Internet access (surcharge)
    • Services
    • Multilingual staff
    • Parking (surcharge)
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Spa tub
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Fitness facilities
      • Free breakfast
      • Laundry facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Library
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    A complimentary cooked-to-order breakfast is provided each morning.

    This Embassy Suites offers a daily complimentary manager's reception, with beer, wine, cocktails, and snacks.

    Embassy Grill - Continental cuisine. Open for breakfast and dinner.

    Room Service is available.

    Recreation

    This Embassy Suites in Walnut Creek, California has an indoor pool, spa tub, sauna, and small fitness center. There is no charge for use of any of these facilities.

    There are several regional and local parks in the area, and public golf courses are located within five miles of the hotel.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Fee for wireless Internet in all public areas: USD 9.95 (for 24 hours, rates may vary)
    • Valet parking fee: USD 16 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Walnut Creek, California, United States
      of
    37.927555, -122.057341
    Hotel coordinates:

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    Area map

    A short guide to Walnut Creek

    Majestic Mount Diablo frames Walnut Creek’s vista. Tidy homes and office parks inhabit this affluent East Bay community. Downtown’s Broadway Plaza accommodates both mom-and-pop shops and multinational retailers. Nearby, the Lesher Center for the Arts is a regional theater powerhouse. Walnut Creek can get as hot as a desert—a fact visible at The Ruth Bancroft Garden, where cacti and agave thrive.

    see all hotels in Walnut Creek

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Pleasant Hill-Contra Costa Centre BART Metro Station - 200 yards

    1.0 - 3.0 mi

    • Gardens at Heather Farm - 1.0 mile
    • Lindsay Wildlife Museum - 1.1 miles
    • Ruth Bancroft Garden - 1.1 miles
    • Pleasant Hill - 1.2 miles
    • Walnut Creek Station - 1.6 miles
    • Walnut Creek - 2.0 miles
    • Broadway Plaza - 2.1 miles
    • Sun Valley Mall - 2.8 miles

    3.0+ mi

    • Waterworld California - 3.1 miles
    • Concord Buchanan Field (CCR) - 3.9 miles
    • Oakland Convention Center Heliport (JCE) - 17 miles
    • Oakland Intl. Airport (OAK) - 17 miles
    • Hayward Executive (HWD) - 19 miles
    • Livermore Municipal (LVK) - 21 miles
    • San Francisco China Basin Heliport (JCC) - 21 miles
    • Napa Valley Airport (APC) - 23 miles
    • Sausalito Commodore Center Heliport (JMC) - 25 miles
    • San Francisco Intl. Airport (SFO) - 28 miles
    • Novato Gnoss Field (NOT) - 31 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
    • San Jose Reid Hillview Airport (RHV) - 43 miles
    • Stockton Municipal Airport (SCK) - 44 miles
    All hotels in Walnut Creek, California, United States
    Reviews
    • All (249)
    • Business (26)
    • Romance (12)
    • Family (31)
    • Friends (12)
    • Other (168)
    4.3 / 5
    Excellent

    Score breakdown (from 249 reviews)

    • 5.0
      (119)
    • 4.0
      (96)
    • 3.0
      (21)
    • 2.0
      (7)
    • 1.0
      (6)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      4.3
    • Condition
      4.4

    Reviews: Overall

    • <Previous
    • Page 1 of 5
    • Next>
    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Pleasant atmosphere"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We have stayed at this hotel before and enjoyed it. The rooms are more comfortable than most because we have more room to move around. We encountered loud neighbors, but it will not deter us from coming back.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hi Monica - thank you for the four stars you rated our hotel. We are very glad that you enjoyed your visit to our area. Hoping to welcome you back again soon. Tracy Gimbel Director of Sales
    2 night trip in Apr 2013
    Monica
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice suites. Clean and quiet. The king bed was so comfortable. Fun managers reception.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Richard and thank you for the 5 stars you gave Embassy Suites Walnut Creek! . The Manager's reception is very fun and we are happy that your room and bed were comfortable. Come back and stay soon. Tracy Gimbel Director of s Sales
    1 night business trip in May 2013
    Richard
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Char - thank you for the four star review on Expedia. Please come back and visit us again soon. Tracy Gimbel Director of Sales
    Other trip
    May 1, 2013
    Char
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "enjoyed our stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    overall the stay was great...our room was clean...however when we got off the elevator on the 5th floor to get to our room...the room next door had left dirt dishes outside the room...and every time we left our room...there it was...just there...waiting for someone ot pick it up...it was pretty gross:(
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you for your review of our hotel Melinda. We are glad you overall stay was 4 star and are sorry that the room service tray was not picked up in a timely manner .We have addressed this issue with our staff and hope you can come back and visit us soon. Tracy Gimbel Director of Sales
    1 night trip in Apr 2013
    Melinda
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent quality for the price. I would stay there again.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    3.0 / 5
    Good
    "Nice hotel, but don't plan to use sleeper sofa"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      4.0
    The hotel itself is very nice. Breakfast is delicious and a real plus. However, we were not informed there was a substantial parking fee per night, which came as quite a surprise. Also, the pull-out bed had the absolute worst mattress I've ever encountered. My son had to "sleep" on it and barely got any sleep because it was so bad. It was mushy and […] you could feel the metal rods in it. He had to sleep in between the rods to get any sleep at all. If a hotel is going to advertise a sleeper sofa, then they had better provide a decent mattress. Otherwise, the stay was pleasant. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Gary N.
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Best Hotel Stay to Date"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Of all my travels (100's) this was the overall best stay ever. Clean, comfortable, friendly and all around superb. Not a 5 star but I didn't pay for a 5 star but they made us feel like we were at one.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Tom and thank you for the five star review of our hotel. We are so pleased that you found our staff and your overall stay so great. Please come back and visit us soon! Tracy Gimbel Director of Sales
    2 night trip in Apr 2013
    Tom
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great as always.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you so much for the 5 star review. We so appreciate it. Tracy Gimbel Director of Sales
    1 night trip in Apr 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful hotel. Love the atrium, the fountain and greenery. Very serene. Friendly desk and delicious breakfast. Also very quiet. No noise. Will definitely stay here again.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Becky and thank you for the lovely review of our hotel. Our Atrium and koi pond are indeed very serene and relaxing. Our staff is happy to welcome you back any time! Tracy Gimbel Director of Sales
    1 night trip in Apr 2013
    Becky
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Walnut Creek Embassy"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great, loved it! Breakfast was great however, I served myself from the buffet line, not realizing that there was more around the corner that I could have cooked to order and even more around another corner. There was a host there, I think that he/she could have informed the guest to look at everything before making a choice. The host was standing there […] taking breakfast chits, so the extra effort to inform us would have adding the icing to a already great cake. Thanks! Read more
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello and thanks for your review of our hotel! We do have a very large choice of breakfast foods and we're sorry you weren't made aware of them before you selected. We hope to have you back again to sample something different! Tracy Gimbel Director of Sales
    2 night trip in Apr 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you for the 4 star review. Please come back and visit soon. Tracy Gimbel Director of Sales
    1 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Needs "room lift""

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Our room was a bit dated and cramped. Who needs a sink in the bedroom? It felt dark and dank. A fresh coat of paint would work wonders.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you for your comments regarding our hotel. We are sorry that you felt the room was not suitable to your needs. We take every review of our hotel seriously and will address your concerns to the proper department. Tracy Gimbel Director of Sales
    Other trip
    Apr 1, 2013
    E. Abend
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you so much for the 5 star review. Please come back and visit us again soon. Tracy Gimbel Director of Sales
    1 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Service was great however for a no smoking room our blankets smelled of smoke.full cable service movies for family would have been nice
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you for your review. We apologize for the condition of the blankets in your room and hope that you were able to have our Housekeeping Department change them out for you. We hope that when you return, you will let us know so we can make sure your room is perfect for you. Tracy Gimbel Director of Sales
    1 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "overloaded hotel on week end"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was overloaded from the point of view of providing guest services such as parking, breakfast, room cleaning etc. All these services were below standard perhaps because of inadequate staffing over the weekend.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you for your review. We take our guest comments very seriously and we are very disappointed that your stay was below our standards. We hope that you will let us know when you return so we can personally assist you with your reservations. Tracy Gimbel Director of Sales
    2 night trip in Mar 2013
    frequest guest
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Nice hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is nice, staff was very accomodating. The only challenge was the kitchen was incapable of handling a Saturday dinner rush. It took over an hour to get all of our food. But breakfast buffet was great the next morning. Eat dinner elsewhere.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek We are very pleased that you found our staff to be accomodating with your needs during your stay and we apologize for the inconvenience you experienced during dinner. Please let us know when you will be returning so we may personally assist you with your reservation. Tracy Gimbel Director of Sales
    1 night trip in Mar 2013
    e johnson
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Thank you for the five star review Anthony! We are very glad that you had a great time. Tracy Gimbel Director of Sales
    Romance trip
    Mar 19, 2013
    Anthony
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Great Service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay, hotel is beautiful and service is great! Everyone there is very welcoming and they tend to your every need! Definitely would stay here again.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Karina and thank you for your review. We are so delighted you had a great stay. Our staff is dedicated to ensuring our guests leave us with a smile on their face! Please come back and visit us soon! Tracy Gimbel Director of Sales
    3 night family trip in Mar 2013
    Karina
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Great"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great loved it
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Alfredo and thanks for your review. We are so glad you enjoyed your stay! Please come back and visit soon. Tracy Gimbel Director of Sales
    Other trip
    Mar 15, 2013
    Alfredo
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Great rooms"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is perfect for a small family.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hi Kevin and thank you for your review. Our hotel accomodates families very well, with our two room suites and dining table for 4 which enables our guests to feel more like they are residing in their own home rather than a hotel room. Please come back and visit soon. Tracy Gimbel Director of Sales
    3 night family trip in Mar 2013
    Kevin
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Satisfied"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Satisfied
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek We are so glad that you had a satisfactory stay! Please come back and visit soon! Tracy Gimbel Director of Sales
    1 night trip in Feb 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a great stay. Took full advantage of happy hour :)
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hi Chris and thanks for the great review. We are so happy that you enjoyed our Manager's Reception with our complimentary cocktails, beer, wine and soft drinks. Glad you could relax and enjoy! Tracy Gimbel Director of Sales
    Other trip
    Feb 26, 2013
    Chris
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "great family hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Only problem was we had to use valet parking, 18.00 dollars a day, and tip!!
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello izzy and thank you for your comment about Embassy Suites being a great family hotel. With our cooked to order complimentary breakfast a family can feed their kids well! Our valet services provide a safe, secure underground garage for our guests. Hope to have you visit again! Tracy Gimbel Director of Sales
    3 night trip in Feb 2013
    izzy
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Nice area, convenient to travel in all directions."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very pleasant stay. large lobby and open space.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hi Dennis and thank you for your review. Our hotel's 8 story Atrium is the focal point of our hotel - very airy and tropical feeling. It's a great place to relax with family and friends. We hope to welcome you back soon! Tracy Gimbel Director of Sales
    2 night family trip in Feb 2013
    Dennis
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "a great place to relax, very close to BART"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I went in order to have a restful stay -- and that it was. The complimentary cooked-to-order eggs were an unexpected bonus, and the sausages and bacon were cooked to perfection. Everyone there was friendly. I would love to stay there every night!
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Marc and thanks for your review. We are so glad you had a restful stay and that your breakfast experience was perfection. We would love to have you stay every night! Please come back soon. Tracy Gimbel Director of Sales
    1 night trip in Feb 2013
    Marc
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "It is Embassy Suites great for families with kids"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    As always Embassy Suites is great for families. It is an older hotel that is showing its wear and tear. Starting to look quite dated but the pool area/small exercise room look pretty new. The room is just fine with a nice TV and you always get a suite. It is loud because all the kids running around screaming and yelling but this isn't new for this type […] of hotel. Also, the higher the floor the hotter it will be because after all heat rises in these places. If you want a quiet room, be sure to ask for one that is away from the BART train track that runs along one side of the hotel. My kid actually wanted the highest floor with a view of the train so we had the best of both worlds (for him not us). We book this place for the kids but the free drinks every night and snacks aren't bad either. Read more
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello and thank you for your great review! We are a wonderful hotel for family travel. Our complimentary cooked to order breakfast is great for parents as it includes so many kid-friendly items. We are glad you enjoyed the complimentary manager's reception from 5:30 to 7:30 p.m. as well. We hope to see you again soon! Tracy Gimbel Director of Sales
    1 night family trip in Jan 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This is a nice hotel. Room was clean and very comfortable. Breakfast and evening reception were great. Workout room was small and the treadmills are getting a little beat up, but it works. Parking is valet only but cheaper than San Francisco. Location is excellent - lots to do, great restaurants nearby. Room was nice and quiet too. Staff was very pleasant […] and helpful. Read more
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    Mondwell
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "beautiful hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything was perfect, the hotel was very nice, the staff was extremely courteous and helpful.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello Ashley and thank you for the wonderful review of our hotel. We pride ourselves on excellent customer service and enjoy hearing such nice comments. Please come back any time! Tracy Gimbel Director of Sales
    1 night romance trip in Jan 2013
    Ashley
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Embassy-Suites for the executive traveling alone"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Wonderful breakfast included in daily rate. Dining room clean and welcoming. Personnel was caring and up-beat. Lobby tastefully furnished with a beautiful fish pond. Hotel has a secure and safe feeling for those female executives traveling alone. Convenient business center. Rooms designed for both leisure and professional needs Convenient to the Bart, […] however walking areas outside hotel are limited. Nice work-out room and indoor swimming pool. Read more
    Genuine Expedia guest review
    Response by Embassy Suites Walnut Creek Hello Sheila and thank you for your review of our hotel. We are a perfect fit for the busy business traveler as well as our visiting families. We are so glad you had a nice stay and that you felt safe. Our hotel is designed around our tropical atrium and this affords our guests a warm, comfortable place to sit, read and visit. As far as walking areas, next time you visit please ask the front desk agent for walking directions to the Iron Horse Trail located down the street from the hotel. Tracy Gimbel Director of Sales
    Other trip
    Jan 26, 2013
    Sheila
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Chris
    US

    Embassy Suites Walnut Creek - Walnut Creek
    3.0 / 5
    Good
    "Lots of hidden costs!"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    I've stayed at Embassy Suite Hotels before and found this stay to be not so great. I did not realise, nor did the hostess tell me that I'd be charged $18 during my stay for Valet parking. There was no other option to park my own car, so I had no choice. We'd planned to take little trips to town and now had to adjust so that we weren't constantly asking […] for our car to be pulled around. Also the hotel charges a $16 per day fee (never got a clear answer about what that fee was for!) I like using Hotels.com because I know my stay is paid for and that I don't have deal with hidden costs....that was not the case with this trip. Also the bathroom tub was in desperate need of deep cleaning and caulking. The breakfast was good, but very crowded. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Jan 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Close to where son lives"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was excellent!
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek We are so glad you had an excellent stay! Please come back and visit us again soon! Tracy Gimbel Director of Sales
    3 night trip in Jan 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Great hotel for family"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was very clean and great for our group (2 kids and 2 adults). We requested an early check in and a quiet room and both were granted. Pool was nice and the kids had a good time. Pool Room could have been warmer but pool temp was nice. Hot tub was warm but there were some strange bubbles/foam in there. Not sure what that was about. Breakfast was […] very good with a nice selection and very very nice staff. Nice koi in the center ponds that the kids loved. Didn't go to the evening reception so I can't comment on that. Would stay again. Read more
    Genuine Expedia guest review
    Response by Embassy Suites Walnut Creek Hello and thank you for your review! We are so pleased you and your family enjoyed your stay. We are a great property for families such as yours. We hope to welcome you back very soon. Tracy Gimbel Director of Sales
    Other trip
    Jan 21, 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Great hotel and lots of extras"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a fun time at the happy hour and dinner at the restaurant. Room was spacious, liked the refrig and microwave and free wifi!! Comfortable bed and livingroom.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Joyce
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Nice hotel! Ok breakfast"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Breakfast was chaotic and not the best. Stayed at a different embassy and their breakfast was amazing! Waffles were hard bacon was very thin. Omelet was pretty good. Clean hotel large rooms comfortable bed
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    1.0 / 5
    Poor
    "Parking was $53. Per day!!!!"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    Advertisted complementary happy hour with appitezers with deserts from 7:00-8:00, had been discontinued-but still in hotel room book. No where to get coffee in am until 6:30 am ( we're on eastern time) staff not helpful with basic info
    Genuine Hotels.com guest review
    7 night trip with friends in Dec 2012
    Rodgers
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Good to Know"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel itself is fine, clean, and people friendly. The restaurant menu is a bit pricey, and could be more extensive. While having eaten in this restaurant several times, it's always chilly to cold inside during the winter months. I've actually heard other guests comment on this and go back up to their room to get a sweater, jacket, etc. Surely others […] have complained/commented in regard to the cool temperature. The complimentary morning breakfast is awesome. Read more
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Family friendly and pleasant surroundings"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    All staff personnel that I encountered were friendly and helpful. Because it was Christmas season, there were three parties scheduled in the banquet rooms. There was adequate staff to handle the situation. My sleep or the quiet of my room was not disturbed. Only slight inconvenience due to problem with elevator; doors would not close and young couple […] with child was agitated. I would definitely stay again. Read more
    Genuine Expedia guest review
    Other trip
    Dec 17, 2012
    Grandma Pam
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Dec 2012
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was very spacious and clean. The includede breakfast was delicious. Friendly staff. Just be aware that there is an additional charge for parking.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    Dennis
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Great but could have been Superb."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    My Hotel experience was satisfactory. However, I was unsure of where to park my vehicle. I ended up parking in the lot next door by accident. The person behind the desk swiped my card and it declined. However, he swiped my boyfriends card and it declined also. We both knew this gentlemen was wrong however he insisted we were. Finally my boyfriend with […] his stern tone of voice demanded he swipe it again. Low and behold his card did not decline. Maybe something was wrong with the machine. Who knows. Then we requested a smokers room. The room smelled horrible. Yes, I am aware that smoking is an unpleasant smell. However, the room or the vents in the room need cleaning. The room(s) should be aired out, sprayed with pine and vaccum on a regular after every use. Read more
    Genuine Expedia guest review
    Other trip
    Dec 11, 2012
    Cleo
    US

    Embassy Suites Walnut Creek - Walnut Creek
    4.0 / 5
    Excellent
    "Enjoyed our stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good breakfast, great happy hour. One downside is the fact that one must use valet parking, due to location.
    Genuine Hotels.com guest review
    Response by Embassy Suites Walnut Creek Hello and thank you for your review of Embassy Suites. Our guests love our hot cooked-to-order breakfast and can relax and enjoy complimentary beverages at the evening reception. We know some people do not care for the Valet only service, but many of our guests feel secure in knowing that their cars are in safe hands in a secure garage. See you again soon! Tracy Gimbel Director of Sales
    1 night trip with friends in Dec 2012
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Dec 9, 2012
    A Traveller
    US

    Embassy Suites Walnut Creek - Walnut Creek
    5.0 / 5
    Outstanding
    "Embassy Suites Walnut Creek"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    quiet, convenient, walking distance to BART - nice place to stay
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US
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