"Dated Embassy but suitable for business stay"
This place definitely needs some updating but the suite that I stayed in was nice and comfortable. No noise problems. Spots on the wallpaper and opposite Hot and Cold in shower. Still pleasant. Nothing fancy. Fine for a couple of nights. . Restaurant is nothing fancy and does not offer any healthy or vegetarian choices.Genuine Expedia guest review
The suites are nice and comfortable. The parking isn't ideal, but there were plenty of spaces. The bathrooms are adequate, nothing special, but they were clean. The managers reception was excellent, free cocktails and snacks! The breakfast was good too, lots of choices, my only problem was the lack of seating areas. We had to carry our plates back up […] to our room to eat, perhaps some to-go containers would help with that. The pool was pretty nice, and there's an outdoor whirlpool. I don't really have any complaints, we enjoyed our stay Read moreGenuine Expedia guest review
Only complaint was spending $7 for a tiny bowl of Kraft Mac and Cheese from the hotel restaurant. Take your own food or order out.Genuine Hotels.com guest review
"First bad experience here!"
I have gone to this hotel several times in the past , and never had a bad thing to say about my stays. That all changed this weekend. I was told that check in was at 4pm , my girlfriend and myself arrived at ten to four. We were told that no rooms would be ready for at least 45 minutes. We left out and went to grab a bite , came back an hour later and […] was told to come back in twenty minutes. My girlfriend was very upset and explained to the woman that we were told to come back over an hour ago. And magically a room was found. Upon arriving at the room we decided to take a shower , and once in the shower we noticed that the water was building up in the tub even though the stopper wasn't engaged. The tub had a clog and so did the sink. Worst visit to a other wise great hotel!! Read moreGenuine Expedia guest review
Everything was great except smokers standing outside every entrance. There should be designated smoking area far away from entrances.Genuine Hotels.com guest review
"Beautiful hotel and what a site to see..."
Staff was exceptionally nice and very clean rooms!! Great job housekeeping!! The only downfall of this hotel is...if u would like to rest..I wld go somewhere else!! I didn't sleep at all had ppl yelling at 3am and then had ppl right outside my room by 630 am 7am yelling and it was very noisy!!Genuine Expedia guest review
"Nice atmosphere, nice manager reception, breakfast"
Always search this hotel out when we are in the areaGenuine Expedia guest review
We've stayed at this hotel many times. We have family from Ohio so it's a good in between meeting place. Overall this is a very nice hotel. There are only 3 negatives I can think of. Number one, the pool is way undersized for the hotel. Number two, when looking at the trees in the atrium you can easily see dust. And third and most importantly, every […] time I stay here it's so hot!!! Not only outside of the rooms but inside as well. My whole family slept with just a sheet on. I tried several times to turn the air on but stayed hot all night. I have complained before but after no resolution I stopped. That being said this hotel by far has more good than bad. Everyone is very kind and the rooms are very spacious and clean. I would recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Great place for families"
Decent space with bedroom and living room, wifi, courteous staff, excellent breakfast with custom fresh omlettes made our stay very satisfying. Can recommend to anyone.Genuine Expedia guest review
Outlets didnt charge any of our phones!!breakfast buffet was mediocreGenuine Hotels.com guest review
"Quick stay before early flight"
Totally what we needed before an early flight. Manager's reception was awesome. The bartender was clearly not happy to be dealing with all the people however. The only issue is that this place has the WORST blankets (brown and green) to use with the pull out bed. Seriously - make the investment, buy new blankets guys. Thanks for keeping the parking […] lot fairly clear with all the snow too. Read moreGenuine Expedia guest review
My stay was 6 nights; I have no serious complaints.Genuine Expedia guest review
"Have always appreciated Embassy Suites, but..."
We have always enjoyed staying in Embassy Suites across the country. This time, however, we were a little disappointed. While they have a hot tub, it is located outside. Fine for 3 seasons, perhaps, but not in the winter in Pennsylvania. It was closed due to the cold weather. I never imagined it would be outside! The lobby and restaurant were chilly […] enough that I needed my coat on during dinner, (granted severe cold snap), and the breakfast was spread out in several locations and a little challenging to find all the parts you want and have them all warm/hot at the same time. Won't be staying here again, though I look forward to other Embassy Suites visits. This one was not worth the extra cost. Lovely for the summer though! Read moreGenuine Hotels.com guest review
"New Years Eve"
Managers Reception was disappointing, nothing compared to previous years. Room was small and could not accomodate guests; hotel was unprepared for New Years Day breakfast buffet. Security Guard needs improved with how to deal with people and children. Yelling gets you no where, try talking. Guard ran after kids like they were juvenile delinquints because […] they blew their new years horns. Read moreGenuine Expedia guest review
Great stay as always. When kids wanted a upper level floor, front desk was very accommodating changing rooms for us. Large breakfast buffet and made to order omelets very good. Pool is typical hotel size, big enough do do some short laps and plenty big enough for the kids to play. Interior fish ponds always a hit with the kids.Genuine Hotels.com guest review
"Great place to stay"
Liked the two room suite. Gave us lots of room to spread out. The breakfast was wonderful. We like to take weekend trips to Pittsburgh, and we definitely will come back here.Genuine Expedia guest review
This hotel was a perfect fit for our family. We wanted a place where we could rendezvous with other family coming from out of town. The hotel location, room size, generous breakfast, and pool made it very convenient. Our kids enjoyed exploring the lobby area and feeding the fish in the ponds. The staff were friendly and gracious. We will likely come […] here again next year. Read moreGenuine Expedia guest review
"This hotel gives the brand an excellent name!"
Outstanding hotel quality and value. Kudos to the front desk and particularly to the gentleman who makes omelets in the morning. A cheerful morning prince to get you off to a positive start. Always looking for ways to help you out, he made a few good comments to help me navigate the food service, helped me with the elevator and welcomed me back the […] second day. Embassy Suites-this guy knows customer service...! Read moreGenuine Hotels.com guest review
"great with exceptions"
Great hotel with lots of extras. Only issue was the room could have used a thorough cleaning. The countertops and other surfaces had crud on them.Genuine Hotels.com guest review
We enjoyed our stay except for the fact that our thermostat was not working and the room was very hot. I asked at the front desk and was told it would be fixed. We were out all day and got back late and it still was hot and the thermostat still didn't work. We also didn't appreciate the amount of school age hockey players staying there and not having […] proper parental supervision. The location was perfect. Read moreGenuine Hotels.com guest review
Ok, overall. Couple of issues though, first of all there is no bathtub just a nice shower. Fine for me but not my small kids. The biggest issue I have is that it is 2013 and they are charging $9.95 per day PER DEVICE for WiFi, that is unacceptable and for that reason alone I will not stay at this hotel again!Genuine Hotels.com guest review
"room was great, bed was wonderful"
Stayed there before so I brought my wife with me this time. Was not disappointed.Genuine Hotels.com guest review
My family and I live in wv, and often take small little get away trips to Pittsburgh. We always pick embassy suites. It's beautiful, the rooms are nice size with living room. And u can't beat the free drinks and breakfasts. The employees are very friendly and helpful. We love our stay every timeGenuine Hotels.com guest review
we had a wonderful Experience will return againGenuine Hotels.com guest review
"Close to the airport"
Check-in was quick and easy. Comfortable for 5 adults Enough seating with sofa and chairs to watch TV and have snacks in the "day" area Enough electric outlets to charge all of our phones, tabletsGenuine Expedia guest review
"Overnight in Pittsburgh"
Breakfast buffet very good, staff very friendly even though busy. Room was tired and worn.Genuine Expedia guest review
"Below Average Stay"
Check in was poor. After a long days drive, our room was not ready at 5 PM. Person checking us in didn't seem very interested in helping us, and did not have a very good attitude. We were told to wait in the bar and he would call when the room was ready. He never called. At 6 PM I checked and the room was ready. The breakfast buffet eggs and potatoes […] were definitely below average. The drink machines did not work. Pillows in the room were mini sized and not comfortable. Definitely one of the worst Embassy Suite experiences we have ever had. We won't stay there again. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Comcoftable, accomodating, and nice place to stay.Genuine Expedia guest review
"Better than your typical airport hotel"
I was pleasantly surprised by the Pittsburgh Airport Embassy Suites.The room was nice, staff were very polite and courteous, and the breakfast included with the room was generous.Genuine Hotels.com guest review
"Overall a good stay"
The lobby was not neat. Buffet breakfast was very good. Overall a good stay.Genuine Hotels.com guest review
I picked this hotel even though it was more expensive but I looked like it included breakfast internet, everything I needed. Turned out the internet was only free in the business center... which when inquired the night before was told that it was 9.99 per device. When I inquired about it at checkout they then informed me that it was only in the business […] center. Breakfast did not start until 7 and unfortunately we had to be at a competition at 7:30. I ordered pizza the and it really was substandard. The pillows were small making it difficult to get comfortable. Read moreGenuine Expedia guest review
"IT'S IN THE DETAILS!"
I MADE MY RESERVATIONS THROUGH EXPEDIA FOR 2-DOUBLE SUITES & 1 KING SUITE. SOMEHOW THE HOTEL HAD 1 DOUBLE SUITE & 1 KING BUT MANAGED TO SORT IT OUT. GREAT! OUR ROOM- 1 OF THE DOUBLES COULD HAVE BEEN PUT TOGETHER BETTER. BOTH DOUBLE BEDS IN OUR SUITE WERE SLIGHTY OFF THE FOUNDATIONS AND THE BEDSKIRTS WERE A MESS- NOT VERY TIDY. I ALSO NOTICED THE SHOWER […] CURTAIN WAS INSIDE OUT. THERE WAS A PIECE OF TAPE STUCK TO THE TOILET TANK EASILY NOTICED IF IT WERE WIPED DOWN. AND THERE WAS A CANDY WRAPPER ON THE CARPET NEAR ONE OF THE BEDS WHICH SHOULD HAVE BEEN VACUUMED UP IF THE VACUUM WAS USED??? THERE WERE SOME CRUMBS IN THE KITCHEN DRAW I USED TO PLACE SOME ITEMS ALONG WITH SOME 'DIRT' IN THE DRESSER DRAWER I USED. MAYBE THE HOUSECLEANING STAFF IS NOT GIVEN ENOUGH TIME TO DO A THOROUGH JOB. WITH ALL THE CONCERN WITH BED BUGS AND BLACKLIGHT STAINS ON CARPETS & LINENS, A CLEAN ROOM IS VERY IMPORTANT. THE OVERALL IMPRESSION OF THE HOTEL IS VERY NICE. THE WATER FALL & KOI POND GIVE THE FEEL OF AN OUTDOOR OASIS. THE MANAGER'S DAILY RECEPTION AND BUFFET BREAKFAST WERE VERY ENJOYABLE. WITH SUCH NICE AMENITIES WE WERE WONDERING WHY WIFI IS NOT A FREE AMENITY....? THERE IS ROOM FOR IMPROVEMENT BUT I WOULD STAY THERE AGAIN AND RECOMMEND THE HOTEL. Read moreGenuine Expedia guest review
"The loudness just echos..."
It was the weekend but it was so loud. Running, yelling, slamming doors. Staff at breakfast buffet was very friendly and accommodating. Front desk staff no so nice or accommodating - when we checked in we asked for dining recommendations and were handed a piece of paper. They did not even recommend their in-house restaurant. Upon checking out was not […] asked how my stay was and when I asked for a comment card was told it would be emailed (it was not). Did not come close to meeting my expectations. So you know hotel manager:...room 228 fan/vent cover in bathroom falls down (@1am by the way) bobby pin in toilet, sink drain is clogged. Read moreGenuine Expedia guest review
"Robert Morris University visit"
Great breakfast with lots of seating. Needed maintenance to fix bathroom outlet and they were there within 15 minutes! No complaints. Definitely will stay again.Genuine Hotels.com guest review
The hotel was perfect! The lobby and exterior were gorgeous, the room was clean and comfortable. Overall, the hotel was quiet and breakfast was great. It was a great oasis after a long trip. I will stay there again.Genuine Hotels.com guest review
"Great way to see Pittsburgh!"
We always stay at this Embassy Suites Airport when we visit Pittsburgh. During the day there is lots to do in the city--any city really, but once it turns 5 PM, everything closes down and you only have expensive restaurants to visit--well, besides the bar area. Nearby the hotel you have shopping, restaurants (nice and not so expensive), mini golf, and […] movies to choose from that are all so close. Room is always clean, bed is so comfy, and the hotel is really nicely decorated. Love to feed the fish. The omelets are wonderful as part of the free but really accommodating breakfast. Staff is friendly and helpful. Great value for the money. Read moreGenuine Hotels.com guest review
"Nonsmoking? Not with smokers at every door."
To be fair, the hotel was hosting a wedding reception the night we stayed. But crowds of wedding guests smoking at each entrance hardly makes for an impressive arrival. Add to that the indifferent staff, the noisy guests, the low ceilings and dark rooms, the outdated architecture, and the middling breakfast, and this was a disappointing stay.Genuine Expedia guest review
"Very nice hotel"
Great all you can eat complimentry breakfest and happy hourGenuine Hotels.com guest review
I had some checking In issues but other than that it was pleasantGenuine Expedia guest review
The ***ONLY*** downfall was that there happened to be a dog somewhere close by that we could hear throughout the afternoon. But I am sure that is not something that happens normally. The hotel was beautiful and we had a fabulous weekend.Genuine Hotels.com guest review
This a beautiful hotel with great food and friendly service. The rooms were very clean and comfy. Highly recommend!!!Genuine Hotels.com guest review
We had a great stay at the Embassy Suites Airport. The room was clean, and such accommodation! We had a great room, the staff was wonderful, and the hot breakfast was great. We would recommend it to anyone to stay there.Genuine Hotels.com guest review
"Perfect for the occassion."
Had to catch an early flight, Didn't get to leave house until 11:30 p.m. for 90-minute drive to airport. So, only spent about three hours sleeping there. Was with daughter and her friend so needed three beds in one room. The suite style was perfect. They had two beds in another private section of the suite while I had the pullout couch. We all got a […] good 3 hours sleep in one room.... Read moreGenuine Expedia guest review
"awsome in the hottub"
very good the breakfast was good and the staff was awsomeGenuine Hotels.com guest review
"Watch out for housekeeping, you might miss them."
Lovely looking hotel. Staff a bit scrambled because of the amount of weddings they were doing the weekend. I was not invoved in any of the weddings so I guess myself and the other two couples I was with didn't need housekepping service. The first morning they knocked on my door at 9am and I told them to please come back. When I returned that evening […] there was only a bag of towels hanging on my door. The next day when we returned to the room the sheets were not changed, even though I asked for it.The tables and counters were not wiped down or the floor not swept. My friends room had two bottles of cleaner left in their room and a empty plate and glass from breakfast was put outside my door by house keeping Saturday and was still there Sunday late afternoon when we left. The cracks between all the door frames with filthy and the upper part of the shower had not seen cleaning solution and a towel in a long while. There was no direction froms staff as to where to go for the supplied breakfast or the Managers reception. We had to guess. The staff was wheeling around big containers of trash through the atrium and we were expected to get out of their way. The hotel also had just put in new plants and they used sod that smelled like manure thought the whole eating/drinking area. Read moreGenuine Expedia guest review
"Overall a Great Hotel - no free wifi in rooms"
It's a very nice hotel, especially considering the rates I typically see for it. Couple of little minor bugs, but nothing serious (and the staff took care of everything). I do think it's strange to have to pay extra for wifi at this price point, but I should have learned by now that all Hilton properties charge extra. The coffee maker was broken, but […] they swapped it out for us. Great size rooms, but the a/c didn't really reach into the master bedroom - so it was stifling hot even with it cranked up all night. Not the most comfortable bed for a king size (kind of stiff)... But again, these are seriously minor gripes for the cost and general high quality of the place. Read moreGenuine Hotels.com guest review
"Not a four-star experience."
I expected a four-star hotel, complete with attentive staff, great room and a relaxing environment. I got a 2.5-3 star hotel, with an indifferent staff, extra charges and a mediocre room. Plus, the vaunted free hot breakfast was also rather disappointing. The made to order omelets were great-- everything else was sub-par, from luke-warm, weak coffee […] to cold sausages. The room smelled and felt faintly damp, and even though it was a suite, it still felt cramped. Oh, and internet was $10/day. Seriously? Wi-fi is free practically everywhere these days and a so-called "four star" hotel can't afford to provide its clients with free internet? Pathetic. Do not stay here-- completely and utterly not worth the money you will pay. Read moreGenuine Expedia guest review
"Nice hotel, poor design"
Breakfast on Sunday was a zoo. There had been 2 weddings the night before, so the hotel was packed. Unfortunately, breakfast service is confined to one end of the downstairs, since the water feature takes up most of the space that could be used. Very poor design.Genuine Expedia guest review
"Very nice hotel"
Stayed one night and was very pleased with everything including the price. The complimentary evening reception and breakfast where a nice bonus.Genuine Expedia guest review
"One night stop while driving to Buffalo NY"
Room was very nice and the suite had all amenities needed. The breakfast was very good and offered many items to please large family with children. Grounds were kept up nicely and having the pond and landscape indoors offered the children lots to look at and walk around. Also, elevators work efficiently for large crowds entering the hotel.Genuine Expedia guest review
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