The hotel was just reopening from a major refurbishment. Some things were still being worked on as it was not quite done. Great job with the remodel and rooms are very nice.Genuine Hotels.com guest review
"Perfect location for exploring portland"
We enjoy staying in walkable, fun cities over Christmas and/or New Years and have stayed at a Kimptom property in the past. The location was ideal for exploring downtown and the Pearl within easy walking distance. We even walked to the Oregon Museum of Science and Industry in the SE district and the shops of 21st and 23re Ave in NW even though public […] transportation to these destinations would have been easy to find. The decor of our Starlight room was okay and the bed was very comfortable, but the bathroom was a bit plain. In this room, the windows are truly the star. Although we did get some notoriously rainy days, we enjoyed watching the weather and the city come to life below us. I believe a renovation is upcoming this year. I applaud the conservation efforts that give you a $5 daily restaurant credit for forgoing housekeeping. I don't know if this will be carried over in the new organization as Kimpton joins another chain. Although New Year's Eve was busy, the restaurant, Pazzo, was wonderful, energetic, and flavorful. We enjoyed a couple of breakfasts here as well. I loved the adjoining bakery for fresh and reasonably priced baked goods. However, it is not open on Saturday or Sunday. The mulled cider offered during the wine hour in the lobby was a welcome treat after a chilly day of exploring. Overall, it was a good stay. Read moreGenuine Hotels.com guest review
We had a wonderful stay. Our spa room was delightful; love that deep, deep Jacuzzi tub, and the natural light afforded by the huge skylight (great for needlepointing). The staff were friendly, welcoming, and helpful. Our meal at Pazzo was spectacular. And the neighborhood was VERY cool- great shopping. There were no downsides....We'll definitely stay […] at the Vintage next visit. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel HI Michael, Thank you so much for the kind review. I am so happy you enjoyed the spa room and that jazcuzzi!! Love reading reviews like yours. I hope you have a chance to come back and visit soon. Warm Regards
"Nice small hotel near Portland, OR"
Wonderful accommodating staff; very helpful & friendly. I definitely will stay here again.Genuine Expedia guest review
The hotel staff was not good at all. They put us into a room that didn't have the fridge stocked and no water at all. When I called to complain they made us move rooms (at 12:35AM). The room we were moved to the toilet was clogged and it had a gift in it for another couple. When I called down AGAIN the person was clearly annoyed. Terrible hotel but […] great location. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Hello, Thank you so much for coming to stay with us and thank you for taking the time to review our hotel. I want to apologize for the inconveniences you experienced during your stay with us. I can completely understand your frustration. I am surprised to hear the staff was not helpful for you, but will certainly do all I can to follow up and make sure we do not have another incident such as this one again. Thank you so much for your feedback.
"Great hotel in downtown Portland"
Terrific place - right in the heart of downtown, nice lobby with wine and coffee, friendly and responsive staff, very comfortable (and large!) rooms and modern clean decor.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Hi Marc, Thank you so much for the wonderful review! I am so glad you found all parts of the hotel warm and friendly. We really hope that come back to visit us soon. Warm Regards,
"Great customer service..."
Spent the night with my teen daughter and her friends as a girls trip. The front desk staff and concierge were fantastic. Very welcoming and helpful to us.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Hi Natalie, Isn't our front desk staff wonderful! I am so pleased they were so helpful for you. Sounds like you guys had a great weekend, hopefully you can come back to the City of Roses and see us soon. Cheers,
"Girl's shopping trip"
I love this hotel and will book again. EVERYONE of the employees were awesome. Wine tasting and yummy small bites each evening and coffee in the morning. The restaurant is phenomenal...love the Brussels sprouts and the flat bread. Can't wait to return.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Hi Tutu, We cant wait to have you book again!! So pleased the staff was helpful, and isn't that restaurant great. In that case, hopefully it wont be too long before we see you. Cheers,
I do recommend this hotel to all people who are planing to portland. Nice staff and facilities! very convenient location love itGenuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Hi Manyu, What a great review- thank you so much! We love that you would recommend us but hope you have a chance to come back and visit yourself as well. Cheers,
"Great service, friendly, close to everything."
Helpful with questions, concerns, and service! Room was very clean and welcoming to our stay even though it was just for one night. I would highly recommend this hotel to anyone.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Carl; Thank you for giving us feedback on your experience during your recent stay here at the Vintage - 5 STARS says it all. I am thrilled that our team took great care of you. Thank you as well for the high marks and recommending us to other travelers. We are most Grateful. Enjoy your holidays - Sandy Burkett, GM
"Nice hotel downtown"
Comfortable, clean and convenient. My only real complaint is with the HVAC system, which was noisy when running -- I needed earplugs to drown it out -- and which didn't keep the room at the set temperature because it was kind of drafty. That won't be a problem most of the year, but in winter it got a bit cold even with the thermostat set at 68-72. But […] other than that, this is a nice hotel in a great location if you want to be downtown, and I'd stay here again for sure. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Verified Traveler; Thank you for your review and I am always hopeful that in reading anything where there was a room issue that we knew during the stay. I appreciate that you were so gracious and really enjoyed the staff and the other attributes of our hotel. Please do not ever hesitate, where ever you stay to reach out during the stay and let the staff know if something is not quite right. Our goal is to always have you wanting to stay longer or to hurry back, we look forward to your return! All the best, Sandy Burkett, GM
"Enjoyed our stay"
We were very impressed with hotel staff - very helpful and polite. Staff helped us get discount on parking, were very accommodating every step of the way. Hotel has free wine tasting from 5pm -7pm - very nice. Room was clean and comfortable.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Five Star guest - thank you for your review! I love it when our team genuinely connects with our guests, it shows on our reviews. You can actually feel it in the lobby with both our guests and staff. Thank you and i hope that you have an amazing holiday season. All the best, Sandy Burkett, GM
"Great location but small rooms"
Elite staff, very friendly and extremely helpful. Clean hotel but showing its age. Small rooms.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Verified Traveler - WOW !!! THANK YOU- Love that you felt that our staff was extremely helpful, and authentically friendly - excellent! You made my day. Also we have exciting news after the first of the year we will be addressing the capital throughout our hotel. Transforming actually. We can't wait for you to come back and enjoy both an Elite team and product- We believe it will be unmatched in Portland. Until then, all the best, Sandy Burkett, GM
"Love this hotel"
Comfortable, spotless, awesome staff. What more do you need? Pet friendly and although we did not bring our dog, there were ithers there to pet. Nice wine happy hour for hotel guests.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Debbie ~ Thank you for your gracious review and I love reading that you enjoyed our incredible staff. It is always great to find a team that is genuinely committed to great service, authentically. I feel blessed indeed to work with such great people. We Love Our Guests, we look forward to your return as well. All the best, Sandy Burkett, GM
"Beds are hard."
Excellent hotel except the bed was hard as a board.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Sonya, Thank you for letting us know about your stay. We are transforming our fabulous property in January and appreciate your feedback. Thank you for your review. We look forward to having you return. All the best, Sandy Burkett
"Excellent hotel with perfect location."
My daughter and I had a Mom..daughter get away and hadn't stayed in Portland before. What a great choice for hotel and city. The Hotel Vintage Plaza was the best experience, we were treated so special and pampered by the warm staff and anyone working there. Our room was very nice, clean and the bed very inviting, comfortable, cozy, with wonderful pillows. […] You have to try their great restaurant, lounge and bakery or evening wine reception in the lobby, a real treat. There are also many other great places to eat and shop close by. We had the best time and would recommend the Hotel Vintage Plaza to all. Thank you Hotel Vintage Plaza for our great stay with you. Read moreGenuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Von our Northern Neighbor, I have four daughters my self, so anytime we can have a mom daughter get away, the time is special indeed! Thrilled to see our team took great care of you both to ensure that the time you had to share was flawless! We look forward to your next visit and thank you for sharing your experience with other travelers. Enjoy your holidays. Warmest Regards, Sandy Burkett, GM
Beautiful hotel. Only downside is the lack of Wi-Fi.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear verified traveler- we have Wi-Fi- would love to have ensured that you were connected -sounds like we have opportunity. Thanks for letting us know. All the best, Sandy Burkett, GM
"Good hotel right off the train."
I thought the customer service was excellent. Also, it was so conveniently located. No need to take a cab. The hotel is just off the pioneer square train stop. Also, popular destinations such as the Saturday Market, the Haunted Pizzeria, VooDoo doughnuts, a mall, movie theaters, Powell bookstore are all within walking distance.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Steph - I loved your review that focused on the most popular Portland attractions and our location with respect to them. So pleased that you enjoyed your time with us. Thank you again! Sandy Burkett, GM
"unique room and nice bar."
The room was nice, little bit of a weird layout. I was unfortunate to get an interior room with a window that had a view of the roof and Hvac system. Other then that the room was nice. The day we got there they were doing a free wine tasting in the lobby and a little appetizer to go along with it.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Thank you verified traveller for your review of your experience and how you enjoyed the hotel, wine hour and Portland. We appreciate the feedback and hope to see you return again soon! All the best - Sandy Burkett, GM
The Lobby of the hotel was very chic and feels like a mini getaway. The room was a good size.I stay at this hotel for three nights. The only thing I would criticize is the noise from the cars throughout the night. The wall is pretty thin, so you can hear guest footsteps above your floor.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Lil; Thanks for your comments and feedback - we appreciate the chance to serve you. Sandy Burkett
"Too big brother for me"
I was very upset that when my wife called my room, that she was asked her name and relationship to me prior to putting her through to my room immediately. This is not what other hotels do and I think it is invasive and none of the hotel's business to interrogate my caller's. I will think twice when booking this hotel in the future.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Michael; Thank you for your note on your experience here. I just want to say that our guest safety and security procedures are not meant to upset our guests or their callers. I apologize, please extend that to your wife from me. Sounds like we have a bit of opportunity here. Thank you again for letting us know - do hope that when you travel back down I-5; you allow us the opportunity to make it up to you (and your wife). Again, only the best, Sandy Burkett, GM
"Great location, lovely staff"
Great hotel in a great area, rooms are comfortable, beds are big and comfortable, staff is friendly and will go out of their way to help you-- always pleasant and smiling. Rooms are a bit dim even for my young 27-year-old eyes and the cost of storing your car overnight is steep ($37/night)-- otherwise, lovely hotel, chic décor, excellent coffee in the […] morning, very happy I stayed here. Read moreGenuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Kit- Thank you for choosing to stay with us and your feedback. We are updating our rooms in just a few months and lighting is going to be addressed. We appreciate your feedback and again grateful for you comments. All the best, Sandy Burkett, GM
"Great hotel - as always"
Everyone was very nice and helpful, especially the bellmen/valets. The restaurant was excellent, and the room was very comfortable. I would have preferred a larger gym area, but that's not unusual for a downtown hotel.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Anchorage Traveler- Thank you for coming to Portland and staying with us! We love our Alaska neighbors to the north! I appreciated your feedback on our bellstaff and valets, they are a dilligent group of gentleman and very service driven. Tell all your friends - Seattle is pase' Portland is Happening NOW! Enjoy your journey, Sandy Burkett, GM
"Fancy hotel in downtown Portland."
Really nice hotel in the heart of downtown. Close to all the action and many restaurants. Definitely recommend staying here.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear ernesto; We love our location, the restaurants, the ease getting everywhere in Portland, I am so appreciative that you enjoyed your time here. Thank you for the 5 star review and recommendation. All the best, Sandy Burkett, GM
Smallish room but very comfortable. The bed was wonderfully comfortable. The quietest room I've ever stayed in but because it was located n the Interior courtyard the room had no view. The windows opened!!!! I would return and would love to look at more rooms. It sounds like they have many unique rooms.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear traveler, you are the second person to mention the glory of our new operable windows today!!! You have made my night. We refurbished them in the Spring, it was quite a process. I am thrilled it mattered to you. You and our guests matter to us! Thank you for the review - you are a breath of fresh air! Hurry back, Sandy Burkett, GM
Overall the stay was nice. We were in town with some friends to enjoy some downtime. We found the staff to be very friendly, the location perfect and the rooms attractive. Yet we were very disappointed to have the alarm go off at 6:15 AM when we didn't set it. In my groggy stupor it took me a bit to figure out how to turn it off. Wish housekeeping had […] checked that and made sure it was off. So much for sleeping in. On a positive note...we enjoyed a great breakfast and beat the crowds at Sugar Mama's Café. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Patty; I loved reading that you chose to come stay with us to enjoy downtime with your friends. We are fortunate to have an amazing location, but more than that what I wanted to thank you for was your note that the staff was friendly. I am sorry about the alarm clock - I will certainly mention it tomorrow at check in - you can never be too careful there! Sleep is a precious thing. Thank you again, Sandy Burkett, GM
My husband and I have stayed at this hotel many times. We decided to stay here again for a date weekend and booked a larger room to spoil ourselves. Our room had the large jetted tub, large windows, and beautiful furnishings. Our unwelcomed gift arrived the next day and the subsequent days after. We used the jetted tub for a short time, which was nice, […] however my husband and I both had some kind of bites or sores around where the water line of the tub hit our skin, which means that either the tub had not been cleaned in a very long time or the chemical that they are using is way to strong. I won't be using the tubs in this hotel ever again, no matter how inviting. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear verified return traveller, What an honor to be your first selection each time you travel to Portland. I am always grateful for feedback and when I read through an anonymous note, I am hopeful that we have ensured that your concerns were addressed while you were here at the hotel. I am always available and look forward to your next visit here is 5 star as it always has been in the past. We look forward to spoilng you next time... thank you again. Warmest Regards, Sandy Burkett, GM
"Starlight room, cute but small"
The hotel was very centrally located to all the things I wanted to do while in Portland. Parking was a challenge at the hotel, but I took the advice of staff and parked across the street-MUCH CHEAPER and still safe..Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Tami; Thank you for reviewing our Starlight Room. We appreciate our guest feedback, so that other travelers have an idea prior to arrival what the hotel is like and our many different room types. We look forward to your next Portland adventure and taking care of you during your stay. All the best, Sandy Burkett, GM
Loved my stay! Definitely would go back and recommend it as well!Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear 5 STAR Verified Traveler - We are thrilled that you loved your stay, and have recommended us to other future travelers. Thank you and we look forward to your next visit. Enjoy your journey, Sandy Burkett, GM
I got the room for $309 which is way too small.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Kayla Thank you for reviewing our hotel. We have 79 different room types in our 117 room boutique hotel. Many are huge- some are average, and our standard rooms are all under 250 square feet. We would love to have you come back again and find one that is just right. Sandy Burkett, GM
"Just right for enjoying the downtown experience"
It had all the comforts and classy staff of the other expensive hotels for a bit less money; terrfic location. The free bikes were a surprise and we'll plan on using them next timesGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Jack Y Janie; I enjoyed reading your reveiw and want to let you know that we appreciated the details about our location and complimentary bikes that are available. 5 STAR Reviews are always our goal! Hurry back and thanks for telling all our future travelers. Sandy Burkett, GM
The hotel staff, especially the valet service, was very pleasant. The rooms were more spacious than expected, which was a nice surprise. Centrally located and reasonably priced. Only wish had made time to take part of the complimentary wine tasting!Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Anne; Girls Weekends Rock In Portland! Nothing like the combination of central location and every girls dream "No Sales Tax" for a fabulous fun weekend. Thank you so much for your review and for making the choice to stay with us. We hope next time you come early and stay longer! Thank you again, Sandy Burkett, GM
"Wonderful place to overnight"
We came down to Portland for a birthday weekend and wanted something convenient for exploring the city. Parked with the valet ($40 overnight, perfectly reasonable) and let them keep the car while we explored on foot. Easy walking distance from the hotel to the Pearl district, as well as the main Downtown core and Old Chinatown. We had the King Spa […] Suite, and the upgrade was worth it. A separate seating area was a nice place to have breakfast in the room, and the spa tub was superb after a night on the town. everything was clean, linens fresh, and service fast and courteous. We'll be back next time we're in Rose City. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Matt; Loved reading your review and it sounds like the perfect Portland getaway! Thank you for choosing to stay with us while in the Rose City. I appreciated reading your entire review, much appreciated and we look forward to your next trip down I-5! May you continue to enjoy the journey! Sandy Burkett, GM
"Perfect Location. Great Service. Dog Friendly"
My husband and I were looking for a quick getaway from Seattle. This hotel is great because it was in the middle of the city and nearby shopping and local restaurants. In addition, they are dog friendly for certain rooms. We realized the room we booked wasn't dog friendly. Called the hotel, they gave very little help and said if we change rooms to a […] lesser priced room they cannot refund us the difference. I called Hotels.com, they got right on the phone to find out which rooms were dog friendly and we were even able to save about $30 because of the room change. The room in general was small, but we loved that they really welcomed our dog Lily with a welcome sign in the lobby and welcome package in the room. I think she was treated even better than us! The wine reception was a perfect touch since there is a lot of talk about the Pinot Noir in Oregon. Room service was awesome and the Italian restaurant. In general, great stay at this hotel. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Roberts Family and Lily... So pleased that Lily enjoyed her stay, sorry about the confusion on the guest room, but pleased that you were able to iron things out prior to your arrival. Keeping our commitments to all of our guests during the dog days of summer is important to us, sometimes room type matches are a bit of a challenge, only because Portland runs so full in the summer and we have guests coming early and not wanting to leave! Your review was so gracious and I am happy to know you, your husband and Lily thoroughly enjoyed your time here Hurry back - 3 hours is a perfect get-away! Thank you again! Sandy Burkett, GM
"Perfect place for our anniversary"
Staff was very accommodating, room was clean and comfortable, room service was great and food was delicious.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel S Shu Happy Anniversary - It sounds like we added to the romance. Flavor, fun and staff was accommodating - Thank you for allowing us to be a part of this special occasion and for the 5 STAR review. We hope you make this a tradition. Congrats again, Sandy Burkett, GM
"Great location, near restaurants and downtown."
Great staff at this hotel. Really friendly and helpful, while being professional. They upgraded us into a beautiful room.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Gerrie; There is nothing like reading the praises of a Portland native. Thank you for noting our staff's genuine, friendly and professional connections. We are grateful to you for sharing your experience with other potential travelers. We appreciate your review and that you chose to come stay with us. Warmest Regards, Sandy Burkett, GM
"Very good experience."
All good. Very friendly staff. Close to downtown.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear RR; Thank you - short - sweet - and to the point. We couldn't ask for more. We look forward to your return! Sandy Burkett, GM
"Try the Jet Tub suite"
We were upgraded to a lovely suite on the 8th floor. We enjoyed the jet tub after a long exciting Timber's soccer game. There was plenty of room for our doggy and the nicely furnished area under the starry sky was great for wine and pizza from the Pazzo restaurant downstairs. Free Wine tasting was fun, featuring Willamette Valley wines and Coffee service […] was convenient. It was very romantic to our surprise. Front desk helped print our tickets for the game, no charge. We had a fun weekend. Read moreGenuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Janet; It is such fun to read when we add... a bit of ambiance to an evening. Glad that your trip to see the Timbers was even better than anticipated. We appreciate your review for others to see.Thank you again, hurry back. Sandy Burkett, GM
"Staff is Awsome"
From the valet to the front desk to the cleaning staff. They are all very nive. If you are within 10 feet of them they are checking on your stay. We have stayed here before and chose to stay here again for our aniversary. Grace at the front desk sent us a nice bottle of wine and some chocolates.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Joel; Happy Anniversary! I am glad Grace helped you celebrate. Maybe a tradition is beginning? Loved your review and most appreciative, thanks for choosing to stay with us. All the best, Sandy Burkett, GM
"Nice Hotel if you go for the nicer rooms."
I was excited for the wine reception that was mentioned, only to find none. I assumed from the photos that the Hotel had some amenities, like a spa, hot tub or work out room. When I inquired about the soaking tubs I was told those are only in their deluxe suites or something. The room me and my companion got was a "deluxe" queen room located on the […] top floor, with a decent view of the apartments across the street, however the window was slanted at such an angle it made the room seem much much smaller (I'm not particularly big at 6 ft) and it was already pretty small to begin with; I will say though the automatic rolling blinds were a nice touch, although when closed it was slightly claustrophobic. The rooms decorating was very odd with a stuffed fabric star pattern head board above our bed, and star patterned carpeting that looked liked it belonged in a child's room. Also I was told that as a AAA member I would receive 50% off valet parking, when I checked out I was told that was not applicable because of how I had booked my room by a rater rude front desk lady, not having the time or inclination to argue about this, I did end up paying full price. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Mr. Jekyll; Thanks for taking the time to share your feedback. Warmest Regards, Sandy Burkett, GM
My favorite hotel for staying in Portland !Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Raak's from Bend - you ROCK! Thank you for the 5 Star Review and less is more - we look forward to your return, when you come back to the city. Enjoy the summer, Sandy Burkett, GM
"Right in the heart of downtown"
Hotel had great location. Staff was very friendly & room was very clean. The only thing I wished was better was the bed. It was not firm enough for me. Loved the nightly wine & snacks in the lobby.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear verified traveler; 4 out of 5 not bad, and you shared that you like a firm bed - so next time if you tell us that with your reservation - I think we can knock it out of the park. Thank you for the shout out to our staff and for choosing to stay at the Vintage Plaza while in Portland! All the best, Sandy Burkett, GM
"Great Hotel, slightly pokey room"
We splurged for the 'Starlight' room on the 10th floor and were slightly disappointed to find it a tad pokey. Otherwise the whole experience was fantastic!Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Peter; I was thrilled to see your service experience was fantastic. The great news is that out of the 117 rooms in our hotel, we have 79 different room types, as I noted that the decor in the Starlight rooms disappointed you. Even our most frequent travelers have rarely stayed in each type. We are currently planning our guest room renovation and appreciate your feedback. I hope you come back and we are able to present you with a different design next time. Thank you for both selecting our property and taking the time to share your experience. All the best, Sandy Burkett, GM
We were there for a girls weekend birthday celebration. The room was very comfortable. The location was very convenient. The staff were incredibly friendly and ready to help.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Happy Birthday- We are honored that you chose to spend your day celebrating with us and your girls! We appreciate that you shared with other travelers! Sandy Burkett, GM
"Great downtown Portland hotel"
This is a very nice hotel in a perfect location, but the internet charges are unnecessary and annoying.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Jeff- You loved our hotel, location and everything except the internet charges; we do offer complimentary internet - would love to send you information on that easy access. Thank you for letting us know your feedback - please come back and visit again! Much gratitude - Sandy Burkett, GM
"Excellent boutique hotel."
Every thing, but the elevators in this hotel is terrific! Loved the animal print bath robes. Will stay here againGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Jay - you are a 5 STAR Guest - I do agree that everything but the elevators is terrific! As soon as both of them are completed - just moments away - EVERYTHING will be terrific - we look forward to your next visit. All the best, Sandy Burkett, GM
"A room with a view..."
When we checked into the hotel we asked if our room had a view as we tend to get a room with a view of a brick wall. We were told, quite enthusiastically, that our room overlooked Broadway. Upon entering the room we discovered our "window" was in fact a skylight. We decided not to complain to the front desk because we were only there for 1 night and […] it wasn't THAT big of a deal but to be honest it was disappointing. Also, paying the extra money to get a room with a spa tub that was peeling and cracking didn't make me happy either. Overall the stay was great, the hotel location is perfect for wandering the city on foot. I know they're doing some renovating so maybe the tub issue will be addressed. I think training the front desk staff to read the layout maps a little better so they don't tell a guest they have a view when they don't would go a long way. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Skywardview; Thank you for your feedback - we are undergoing great renovations - i am sorry about the confusion with the room description and the local directions. We have some new team members and I appreciate your feedback so that we can help them to do their home work! . The tub issue is being addressed - Just wanted you to know! Enjoy the day and thank you for the feedback. Sandy Burkett, GM
"nice, great location"
The sign in was easy. The room was clean and comfortable. Free wine in the evening... no tea or coffee as advertised. The Bathroom was a strange configuration, the towel rack was on the other side of the room from the shower. The beds were very comfortable. It was a nice splurge, however not sure it was really worth the extra expense.Genuine Expedia guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear nice and great location; Thank you for the feedback - I am sorry you missed our coffee service, we actually offer it in the lobby each day from 6:30 - 9:30 and we can place a coffee maker in your guest room at no additional cost, upon request. I appreciated your feedback and hope you will stay with us again. All the best, Sandy Burkett, GM
Kimpton hotels are usually great. The location is great here, and most of the staff were great. They have dog beer for the evening wine hour, very nice for pet owners. This location though is a little less happy than other kimptons? Don't really know how to say it but the spark seems to have fizzled a bit. But I'd stay here again. No real complaints […] just not the usual Kimpton experience. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel Dear Meh; Thank you for your review and noting your experience. - We are just this week completing 6 months of mechanical upgrades to our hotel. There isn't anything galmourous about a new cooling tower, new operable windows, modernized elevators, new systems and upgrades, but as we bring our second elevator back on line this week our guests will feel the difference in comfort and convenience. Only One elevator hasn't been much fun - for our staff - but in just hours we will be flying and fun again. I appreciate you mentioning it - because - it matters - Kimpton is fun and our guests have come to eagerly expect and andticipate that as a part of their stay. This may have been more background than necessary - but there are usually reasons for everything. The most important thing is that you let us know. Thank you so much! Hurry back, we can dance in the streets - or at least the lobby. All the best until then, Sandy Burkett, GM
Staff at hotel was very eager to please and efficient. Room was spacious and clean. Daily wine tasting was a fun extra.Genuine Hotels.com guest review
Response by Hotel Vintage Portland, a Kimpton Hotel CT Mom - you made me smile with the post that you wrote - thank you from the bottom of my heart for sharing your appreciation with our team. We read every review . It all matters. Thank you again for your notice of our teams attitude and eagerness. All the best, Sandy Burkett, GM
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