"Great hotel - as always"
Everyone was very nice and helpful, especially the bellmen/valets. The restaurant was excellent, and the room was very comfortable. I would have preferred a larger gym area, but that's not unusual for a downtown hotel.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Anchorage Traveler- Thank you for coming to Portland and staying with us! We love our Alaska neighbors to the north! I appreciated your feedback on our bellstaff and valets, they are a dilligent group of gentleman and very service driven. Tell all your friends - Seattle is pase' Portland is Happening NOW! Enjoy your journey, Sandy Burkett, GM
Overall the stay was nice. We were in town with some friends to enjoy some downtime. We found the staff to be very friendly, the location perfect and the rooms attractive. Yet we were very disappointed to have the alarm go off at 6:15 AM when we didn't set it. In my groggy stupor it took me a bit to figure out how to turn it off. Wish housekeeping had […] checked that and made sure it was off. So much for sleeping in. On a positive note...we enjoyed a great breakfast and beat the crowds at Sugar Mama's Café. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Patty; I loved reading that you chose to come stay with us to enjoy downtime with your friends. We are fortunate to have an amazing location, but more than that what I wanted to thank you for was your note that the staff was friendly. I am sorry about the alarm clock - I will certainly mention it tomorrow at check in - you can never be too careful there! Sleep is a precious thing. Thank you again, Sandy Burkett, GM
My husband and I have stayed at this hotel many times. We decided to stay here again for a date weekend and booked a larger room to spoil ourselves. Our room had the large jetted tub, large windows, and beautiful furnishings. Our unwelcomed gift arrived the next day and the subsequent days after. We used the jetted tub for a short time, which was nice, […] however my husband and I both had some kind of bites or sores around where the water line of the tub hit our skin, which means that either the tub had not been cleaned in a very long time or the chemical that they are using is way to strong. I won't be using the tubs in this hotel ever again, no matter how inviting. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Romance; We are most grateful for our return guests and I thank you for taking the time to let others know about your experience. I am always here to discuss any on site issues to ensure that your memories are amazing not comprised. I cerrtainly appreciate all of your feedback and hope to connect in turning your next experience into the stellar stays that you have become accustom to. Warmest Regards, Sandy Burkett, GM
I got the room for $309 which is way too small.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Kayla Thank you for reviewing our hotel. We have 79 different room types in our 117 room boutique hotel. Many are huge- some are average, and our standard rooms are all under 250 square feet. We would love to have you come back again and find one that is just right. Sandy Burkett, GM
"Just right for enjoying the downtown experience"
It had all the comforts and classy staff of the other expensive hotels for a bit less money; terrfic location. The free bikes were a surprise and we'll plan on using them next timesGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Jack Y Janie; I enjoyed reading your reveiw and want to let you know that we appreciated the details about our location and complimentary bikes that are available. 5 STAR Reviews are always our goal! Hurry back and thanks for telling all our future travelers. Sandy Burkett, GM
"Wonderful place to overnight"
We came down to Portland for a birthday weekend and wanted something convenient for exploring the city. Parked with the valet ($40 overnight, perfectly reasonable) and let them keep the car while we explored on foot. Easy walking distance from the hotel to the Pearl district, as well as the main Downtown core and Old Chinatown. We had the King Spa […] Suite, and the upgrade was worth it. A separate seating area was a nice place to have breakfast in the room, and the spa tub was superb after a night on the town. everything was clean, linens fresh, and service fast and courteous. We'll be back next time we're in Rose City. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Matt; Loved reading your review and it sounds like the perfect Portland getaway! Thank you for choosing to stay with us while in the Rose City. I appreciated reading your entire review, much appreciated and we look forward to your next trip down I-5! May you continue to enjoy the journey! Sandy Burkett, GM
"Perfect Location. Great Service. Dog Friendly"
My husband and I were looking for a quick getaway from Seattle. This hotel is great because it was in the middle of the city and nearby shopping and local restaurants. In addition, they are dog friendly for certain rooms. We realized the room we booked wasn't dog friendly. Called the hotel, they gave very little help and said if we change rooms to a […] lesser priced room they cannot refund us the difference. I called Hotels.com, they got right on the phone to find out which rooms were dog friendly and we were even able to save about $30 because of the room change. The room in general was small, but we loved that they really welcomed our dog Lily with a welcome sign in the lobby and welcome package in the room. I think she was treated even better than us! The wine reception was a perfect touch since there is a lot of talk about the Pinot Noir in Oregon. Room service was awesome and the Italian restaurant. In general, great stay at this hotel. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Roberts Family and Lily... So pleased that Lily enjoyed her stay, sorry about the confusion on the guest room, but pleased that you were able to iron things out prior to your arrival. Keeping our commitments to all of our guests during the dog days of summer is important to us, sometimes room type matches are a bit of a challenge, only because Portland runs so full in the summer and we have guests coming early and not wanting to leave! Your review was so gracious and I am happy to know you, your husband and Lily thoroughly enjoyed your time here Hurry back - 3 hours is a perfect get-away! Thank you again! Sandy Burkett, GM
"Perfect place for our anniversary"
Staff was very accommodating, room was clean and comfortable, room service was great and food was delicious.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel S Shu Happy Anniversary - It sounds like we added to the romance. Flavor, fun and staff was accommodating - Thank you for allowing us to be a part of this special occasion and for the 5 STAR review. We hope you make this a tradition. Congrats again, Sandy Burkett, GM
"Nice Hotel if you go for the nicer rooms."
I was excited for the wine reception that was mentioned, only to find none. I assumed from the photos that the Hotel had some amenities, like a spa, hot tub or work out room. When I inquired about the soaking tubs I was told those are only in their deluxe suites or something. The room me and my companion got was a "deluxe" queen room located on the […] top floor, with a decent view of the apartments across the street, however the window was slanted at such an angle it made the room seem much much smaller (I'm not particularly big at 6 ft) and it was already pretty small to begin with; I will say though the automatic rolling blinds were a nice touch, although when closed it was slightly claustrophobic. The rooms decorating was very odd with a stuffed fabric star pattern head board above our bed, and star patterned carpeting that looked liked it belonged in a child's room. Also I was told that as a AAA member I would receive 50% off valet parking, when I checked out I was told that was not applicable because of how I had booked my room by a rater rude front desk lady, not having the time or inclination to argue about this, I did end up paying full price. Read moreGenuine Hotels.com guest review
My favorite hotel for staying in Portland !Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Raak's from Bend - you ROCK! Thank you for the 5 Star Review and less is more - we look forward to your return, when you come back to the city. Enjoy the summer, Sandy Burkett, GM
"Right in the heart of downtown"
Hotel had great location. Staff was very friendly & room was very clean. The only thing I wished was better was the bed. It was not firm enough for me. Loved the nightly wine & snacks in the lobby.Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear verified traveler; 4 out of 5 not bad, and you shared that you like a firm bed - so next time if you tell us that with your reservation - I think we can knock it out of the park. Thank you for the shout out to our staff and for choosing to stay at the Vintage Plaza while in Portland! All the best, Sandy Burkett, GM
"Great Hotel, slightly pokey room"
We splurged for the 'Starlight' room on the 10th floor and were slightly disappointed to find it a tad pokey. Otherwise the whole experience was fantastic!Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Peter; I was thrilled to see your service experience was fantastic. The great news is that out of the 117 rooms in our hotel, we have 79 different room types, as I noted that the decor in the Starlight rooms disappointed you. Even our most frequent travelers have rarely stayed in each type. We are currently planning our guest room renovation and appreciate your feedback. I hope you come back and we are able to present you with a different design next time. Thank you for both selecting our property and taking the time to share your experience. All the best, Sandy Burkett, GM
We were there for a girls weekend birthday celebration. The room was very comfortable. The location was very convenient. The staff were incredibly friendly and ready to help.Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Happy Birthday- We are honored that you chose to spend your day celebrating with us and your girls! We appreciate that you shared with other travelers! Sandy Burkett, GM
"Great downtown Portland hotel"
This is a very nice hotel in a perfect location, but the internet charges are unnecessary and annoying.Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Jeff- You loved our hotel, location and everything except the internet charges; we do offer complimentary internet - would love to send you information on that easy access. Thank you for letting us know your feedback - please come back and visit again! Much gratitude - Sandy Burkett, GM
"Excellent boutique hotel."
Every thing, but the elevators in this hotel is terrific! Loved the animal print bath robes. Will stay here againGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Jay - you are a 5 STAR Guest - I do agree that everything but the elevators is terrific! As soon as both of them are completed - just moments away - EVERYTHING will be terrific - we look forward to your next visit. All the best, Sandy Burkett, GM
"A room with a view..."
When we checked into the hotel we asked if our room had a view as we tend to get a room with a view of a brick wall. We were told, quite enthusiastically, that our room overlooked Broadway. Upon entering the room we discovered our "window" was in fact a skylight. We decided not to complain to the front desk because we were only there for 1 night and […] it wasn't THAT big of a deal but to be honest it was disappointing. Also, paying the extra money to get a room with a spa tub that was peeling and cracking didn't make me happy either. Overall the stay was great, the hotel location is perfect for wandering the city on foot. I know they're doing some renovating so maybe the tub issue will be addressed. I think training the front desk staff to read the layout maps a little better so they don't tell a guest they have a view when they don't would go a long way. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Skywardview; Thank you for your feedback - we are undergoing great renovations - i am sorry about the confusion with the room description and the local directions. We have some new team members and I appreciate your feedback so that we can help them to do their home work! . The tub issue is being addressed - Just wanted you to know! Enjoy the day and thank you for the feedback. Sandy Burkett, GM
"nice, great location"
The sign in was easy. The room was clean and comfortable. Free wine in the evening... no tea or coffee as advertised. The Bathroom was a strange configuration, the towel rack was on the other side of the room from the shower. The beds were very comfortable. It was a nice splurge, however not sure it was really worth the extra expense.Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear nice and great location; Thank you for the feedback - I am sorry you missed our coffee service, we actually offer it in the lobby each day from 6:30 - 9:30 and we can place a coffee maker in your guest room at no additional cost, upon request. I appreciated your feedback and hope you will stay with us again. All the best, Sandy Burkett, GM
Kimpton hotels are usually great. The location is great here, and most of the staff were great. They have dog beer for the evening wine hour, very nice for pet owners. This location though is a little less happy than other kimptons? Don't really know how to say it but the spark seems to have fizzled a bit. But I'd stay here again. No real complaints […] just not the usual Kimpton experience. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Meh; Thank you for your review and noting your experience. - We are just this week completing 6 months of mechanical upgrades to our hotel. There isn't anything galmourous about a new cooling tower, new operable windows, modernized elevators, new systems and upgrades, but as we bring our second elevator back on line this week our guests will feel the difference in comfort and convenience. Only One elevator hasn't been much fun - for our staff - but in just hours we will be flying and fun again. I appreciate you mentioning it - because - it matters - Kimpton is fun and our guests have come to eagerly expect and andticipate that as a part of their stay. This may have been more background than necessary - but there are usually reasons for everything. The most important thing is that you let us know. Thank you so much! Hurry back, we can dance in the streets - or at least the lobby. All the best until then, Sandy Burkett, GM
Staff at hotel was very eager to please and efficient. Room was spacious and clean. Daily wine tasting was a fun extra.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel CT Mom - you made me smile with the post that you wrote - thank you from the bottom of my heart for sharing your appreciation with our team. We read every review . It all matters. Thank you again for your notice of our teams attitude and eagerness. All the best, Sandy Burkett, GM
Our room service tray sat outside of our room for 24 hours. Wi-fi requires a survey to access...this is 2014, isn't it? $300 plus a night and you need to take a survey to get wi-fi. I have stayed in many hotels downtown, including this one before...not again. Over priced for the quality and service. Keep looking...you can do much better in downtown […] PDX. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Hello "verified an unnamed traveler" You are correct - no excuse for a tray to be a part of the decor in the hallway for an extended period of time. You should not have to tell us - I apologize that the tray sat outside of your door. I appreciate you letting us know. We hope we have the chance to make it right. I am always available to connect with our guests - as our goal is to exceed your expectations not let you down. Thank you again, Sandy Burkett, GM
Friendly staff, comfortable bed and sheets,Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Ruthie you ROCK! Thank you for your posting and review of our hotel. You made it easy for others to see sometimes - less is more. All the best on your journey, Sandy Burkett, GM
"Would not stay here again"
This hotel is good to stay if you have dogs travelling with you, or a dog owner. Other than that, do not stay here unless you love dog smell. Our room has dog smell and it wasn't too clean. It's an older hotel so the rooms are not very well installated. You can here the next door neighbor foot steps, when they talk or sneezed. Did not have a good night […] sleep there. We will not stay there again. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Missy; I was incredibly disappointed to read your review - I certainly hope that you connected with someone while you were here so that the issue could be addressed? I am so very sorry that you had that experience. We appreciate your feedback and encourage you and other travelers to immediately alert us if anything does not meet your expectations, while you are here so we can make it right immediately. I truly do hope you return and connect personally, we are all here to do our best to exceed our guests expectations not fall below. We hope to have that opportunity. Thank you again, Sandy Burkett, GM
"Great hotel in great location in Portland"
Had a great experience from start to finish with friendly staff and gorgeous architecture of hotel.Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Kevin; Thank you for your 5 STAR Review - thrilled that you enjoyed your stay! I too love the amazing architecture of this 1894 building. We have just refurbished and upgraded all of our windows, which not only further our energy efficiency and sound abatement, but also highlights the beauty of our building inside and out! Thank you for noticing and sharing with future travelers. We look forward to serving you again on your next trip to Portland. All the best, Sandy Burkett, GM
"A great place to stay downtown"
With a great central location, this was a good place to walk downtown from. The porters knew the city well, and were very helpful in pointing us where to go, what to eat, and fun activities! Rooms were spacious and comfortable, and the soaking tubs in the Spa Suites were key.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Jason; Well written and fabulous review to help other future travelers understand Portland and your experience here at the Vintage Plaza. Thank you so very much. We read every review and take your feedback while here on property very seriously,. as well as reviews. We hope to see you come back and stay again. What a priveledge to be able to serve you. All the best, Sandy Burkett, GM
"Doesnt live up"
Compared to the other Kimpton hotels that I have stayed at this was a rather disappointing stay. While the room was clean and everything was OK, for the money I paid I expected to have a great stay. The room itself had a view of the air conditioning units and was had a bizarre set up that made it seem much smaller than it actually was. I would not have […] been surprised to see a similar quality room at a hotel for half the price. The hotel itself just seemed off. In every other Kimpton that I have stayed at I paid about the same (or less) for the room and had a superior experience. I will not be going back to this hotel again (unless they shave $100 of the nightly rate) and would not recommend it. Read moreGenuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear anonymous guest; I was sad to see that we had so greatly disappointed you. Our goal, of course, is to create connections and fabulous guest experiences. I am hopeful that you had reached out while here and shared in person your frustration, I am always available to connect with our guests to assist in ensuring a great experience, our team is also empowered to address any issues when we fall short. Again, we hope to have another opportunity to serve you. Until then, may your travels be safe and filled with joy, Sandy Burkett, GM
"a fun setting"
Awesome place, charming, different. Elevator was under construction when we were there, though, so it took a bit longer to get to/from room than usual.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Linda; Thank you for the fabulous and gracious review of your 5 STAR experience while you were here at the Vintage Plaza! We truly appreciate the acknowledgement of our investment in our elevator upgrades, and that though it may have taken a bit longer to get up to your room, your stay was fabulous! We look forward to your next visit to Portland, hopefully not too far off in the future,Until then, may all of your journeys be filled with wonder, Sandy Burkett, GM
Another good Kimpton experience. Enjoyed a nice dinner at the bar in Pazzo. One thing: parking is a problem. Choice is a city lot nearby for $20 or valet for $36. Seemed kind of high, although on a pretty reasonable room rate. Didn't mention this on the web site.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Mr. Cutter; I truly enjoyed reading your review. No matter where I have worked or traveled there is one universal truth, no one wants to pay for parking, myself included! Thank you for noting that you truly enjoyed dinner in Pazzo and that you enjoyed your time with us. I am sorry that we surprised you, we don't aim to do that, Parking is something we charge for, as we actually have to rent spaces to provide the service to our guests. We do not charge in and out fees, you pay for one night at a time and come and go at your leisure and as often as you like, for no additional cost. We really appreciate your review and that you chose to stay with us. We look forward to serving you again on your next trip from Vancouver. Until then may your travels be safe and filled with joy. All the best, Sandy Burkett, GM
If what you want is a good hotel in downtown Portland, this works well!Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Thank you for 5 stars! We hope to have you with us again soon- Best, Marianne
"Perfectly situated in downtown Portland"
The hotel was in a great location & for a good price, especially considering I booked less than a week before arriving. There is apparently a private bar but since I don't drink alcohol I didn't check out. The room was lovely & well kept & I really liked all the amenities, I am very sad that I didn't have more time so that I could have borrowed one […] of the complimentary bikes to take a tour around Portland that way. Only small issue was that since I was staying on the 4th floor there did seem to be a lot of street noise, especially in the very early hours of the morning! Read moreGenuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Thank you for your review. We are in the heart of downtown. Maybe a higher floor would be a bit quieter or we also have great interior room options. We hope to have you with us again soon.
I like the VP. It's in the heart of downtown PDX.Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel We like you to! Thank you for your review :)
"Nice Boutique Hotel in Downtown Portland"
I liked the central location of this hotel.It was very comfortable, except the bed was a little soft for me. Great hotel staff,very friendly.The restaurant is very good and the little adjoining lunch place was very convenient, but not open on Saturday or Sunday. It is only open until 3:00PM on week days. Nice lobby with a fireplace, free coffee on each […] floor in the morning and a free wine reception from 5-6 PM in the lobby. Read moreGenuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Sue; I loved your review and appreciate that you chose to stay with us. I don't know if you were here for business or pleasure, I hope your business... was a pleasure. You I am certain were a treasure to serve. Hurry back to Portland. All the best, Sandy Burkett
"Very nice place"
It was a great place, nothing to say except for the extra $12 / day you get to pay to use the Wi-Fi. Should be free since we entered in the 21st century ;)Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Guillaume; Thank you for your feedback- and pleased that you enjoyed your stay. Sandy
"Perfect Hotel - Perfect Location"
This boutique style hotel is perfect for a special getaway. The evening wine reception in the hotel lobby was a great start to our night out. The staff was very friendly and the rooms were beautifully appointed with very comfy beds! The location is great - walking distance to great restaurants. Thanks for a wonderful stay.Genuine Expedia guest review
Like always, the Hotel Vintage Plaza did not disappoint at all. It was a very nice stay and we were very satisfied with the staff, service and room cleanliness. We'd definitely stay again!Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Kyle; Thank you and we are so pleased that you had such a pleasant stay. It souonds like our staff and the facility made you feel at home while in Portland. We look forward to serving you again. Thank you for taking the time to let others know about your experience. All the best, Sandy Burkett, GM
"Just perfect and always friendly"
Loved it. Clean and everyone is extremely helpful.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Thank you for noting our service and your experience while you were here with us. We look forward to having you return! All the best, Sandy Burkett, GM
"We love the Hotel Vintage Plaza"
Nice setup, nice location, very sweet staff. We had a great time and enjoyed the amenities and location.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Deb M; Thank you for your amazing review of our staff and the experience that you had while stayhing with us. We appreciate your 5 STAR review and look forward to serving you and your friends again in the future! Happy Trails, Sandy Burkett, GM
The Vintage Plaza beyond the lobby is a pretty standard hotel room. I stayed in a two queen room, the beds were average in comfort and the sheets were nothing special. The bathroom was also not as stocked as other Kimpton hotels I've stayed at, but again average and clean. The lobby was going through a renovation at the time and only had one working […] (and old) elevator with two out-of-place mini chandeliers in it. Overall this hotel is pretty average, especially compared to other Kimpton hotels in Portland such as the Monaco or the River Place. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Verified traveller; Thank you for your feedback on the recent stay. We look forward to being completely through our elevator renovation soon. Our goal is to be anything but average, we hope that you will soon come back and enjoy our hotel and Pazzo. We appreciate your feedback and your loyalty to Kimpton. All the best, Sandy Burkett, GM
I really enjoyed our stay at the Vintage Hotel. The location was perfect, we could walk almost anywhere which made the stay more enjoyable. The staff at the hotel were amazing. Jamie went out of her way to suggest different nightlife options for us. We didn't like paying $37 a day for parking at the hotel, but we understand that downtown parking is […] limited. They offer a great complimentary wine hour with unlimited amounts of wine and beer. The wifi is free, all you have to do is make an account, which is free, and you can avoid paying for the internet. This is also a great location for pet owners, as pets are welcomed with no extra charge. The rooms were really nice with great views, but it was a little on the small side. Overall we really enjoyed our stay at the Plaza Vintage Hotel. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Garrett; Thank you for taking the time to express your experience here at our property with other travelers. It is greatly appreciated. WE hope that you hurry back. Happy Trails, Sandy Burkett, GM
"A couples vacation"
The hotel was very nice. I picked this hotel because of the location and the ease of arriving from the airport from the MAX Light Rail. It is one block from the hotel and very easy to get to and from the airport. We did not rent a car, but I do believe there is a charge to park if you do have a car. The room was very nice, hotel staff was pleasant, […] and the location was great! We were able to walk to most everything we wanted to see and took a cab to everything else. (Rose garden, some mansion that was cool, and hiking trails for around $12 each way). Would stay again. Great for the price. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Couple on vacation - leave your troubles behind.... and the car! I loved your review of our property. Thank you for the shout out on our easy local . You noted that it was exactly what you wanted for you quick trip from Austin. We are opening a property there in 2015 the "VanZandt"! We are so excited to have even more opportunities to serve you. Until then, happy trails, Sandy Burkett, GM
Great hotel in the middle of downtown. Alittle pricey but worth it for the location to everything!Genuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Traveler - Short and sweet - thanks for leaving feedback - location - location- location! Hurry back to Portland! All the best, Sandy Burkett, GM
This is a great property and the staff is always amazing. They have unique rooms and excellent food! Only draw back is one of the elevators is having maintenance and that slows down the morning a bit when you're waiting to get downstairs, but on the positive I had the opportunity to meet many fellow business travels in the elevator! Once the elevator […] is fixed and they say it will be soon, the hotel will be back to its 5 rating! Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Thank you to RKeel; Your review was gracious. Just a couple more weeks and we will be quicker and more convenient with both of our elevators modernized. We have been investing in the guest experience for the past 18 months. over $1.5 million, mechanical systems, upgraded WIFI; thermostats, boilers, things that no one one sees but that are investments in your comfort. We just finished redoing our operable windows. Energy efficient and sound insallating panes - we are excited to keep the convenience and operablilty of our windows for our guest comfort. We look forward to mid May when the second elevator is done and all will be smooth sailing! Thank you again! Sandy Burkett, GM
"Very nice hotel"
My wife and I stayed at the vintage plaza for our anniversary. The staff were very freindly and accommodating. The room was very nice. There was some construction during our stay and one of the elevators was out of service. Overall a great stayGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear George, Happy anniversary again to you and your wife. Next year you can return to two fast and fabulous elevators for your next anniversary, our guest rooms will be redone then too! Have an amazing year, thank you for the 5 stars! Sandy Burkett, GM
"Hotel was in great location!!!"
Hotel was in great location we were able to walk everywhere and were close to several tri-max stations. The room even though the deluxe king was rather small, but that was fine since we weren't there very long. When we first got to the room it was very stuffy and we ad to open a window, which was difficult since it only opened an inch. The hotel was […] under some construction, but that did not really affect our stay apart from one elevator being down. The staff was very helpful and friendly and the wine hour was a nice touch. Read moreGenuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear verified traveler: Location - Location - Location – I was thrilled that our location was perfect for your trip! We just upgraded our operable windows. I would love to know which room you were in - to ensure that all is in working order. We want to ensure our future guests fully enjoy their stay and fresh air! Our staff is always available to help if you have an problem in your room. We want to ensure your stay is fabulous. It is always easier while you are here to address things that come up. We look forward to serving you again. All the best, Sandy Burkett, GM
"A Hawk's Eye View"
I don't think I can really blame the Vintage Plaza Hotel for my dissatisfaction. I think it's more hotels.com since that's who I booked through. I got a good deal on a room for a leisure trip from Sunday thru Tuesday. I have stayed at Hotel Monaco which is also a Kimpton hotel and I absolutely loved it so I thought the Vintage Plaza was going to be […] something similar, especially with their ratings in other reviews. So two nights, $272. Not bad. My boyfriend and I got into Portland a little early and they let us check in early which is great. I can't remember the name of the woman who checked us in, but she was very friendly and helpful. We were on the 8th floor in a "Hawk's Eye Room". Now in my confirmation email from hotels.com, they said, "this room over looks the city..." Well. Maybe that would have been the case, but the only natural light we got in our room was from an oversized skylight. We had no view of the city... Or maybe we did, you just couldn't see it. The hotel didn't seem busy, and it's my fault for not saying anything to the desk about possibly switching rooms. The other thing I was a little annoyed with was that we didn't get our room cleaned the second day. We took our do-not-disturb sign off the door no later than 10 am, and no one came by all day while we were out. I would say about 4 pm we received a call asking if we needed anything before they sent the maids home for the day. I asked why they didn't clean our room and they said because we had the sign on the door. I didn't argue, I figured by 4 pm, we didn't need our bed made anymore. The location was great, close to the pearl district and easy to get to the east side from there. It seemed like there was a bit of construction going on in the lobby and one of the elevators wasn't working. Overall, it was ok. But if I choose a kimpton, I think I'll go back to hotel Monaco. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Taianna; I do hope that you give us an opportunity to stay with us again. The 8th floor does have skylights. For light sleepers, they are the quietest rooms in the hotel. We just had our windows done throughout the hotel. Restored and operable! We would love you to give us another shot. Our first elevator has been completed and the second is under way. May we will be completely modernized. Sorry that you r stay was less than you anticipated. We would love the chance to make it right. All the best, Sandy Burkett, GM
The staff at the hotel was so accomodating and made our stay so plesant.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Ms. Baker; Thrilled that you came from the flashy lights of Vegas and enjoyed a bit of Portlandia and our hotel. I am thrilled that it was a 5 star experience for you. Thank you again, Sandy Burkett, GM
"Awful! Totally not what we expected..."
My husband and I were out to celebrate a little much needed time away from our kids...well most of them anyway. We brought our six month old daughter with us. From the second we walked in the service was lacking. We were checked in by a woman that could use some customer service training and most of the staff's attire was also lacking. We stayed in […] one of the penthouse starlight rooms thinking it was an upgraded room but if it was I would hate to see what the rest of the rooms are like! The room was VERY dated. It was one of those rooms that just feels dirty. My daughter wanted to crawl but we kept her on the bed because the floor was not an option. Overall, the hotel was just very disappointing. Even the service at their on-site restaurant, Pazzo, was terrible. We weren't even shown to our table. The host just yelled to us after setting our table and waved us over with his hand. Bottom line is that I would not stay here ever again nor would I recommend it to anyone. It is priced as a luxury hotel but feels like a Motel 6 in a nice location. Stay somewhere else. Don't waste your money! Or in our case, our once a year date away from our kids. Read moreGenuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Carly; Our intention is always to help you relax and make fabulous memories that have you wanting to come right back and tell all of your friends. I want to genuinely apologize for the experience that you had. I am available at the hotel anytime. Only sending you the best, Sandy Burkett, GM
"Downtown Portland Hotel"
This is an old hotel in downtown Portland that we picked because it is dog friendly. They did not charge for the dog which was nice and the staff was very friendly. The room itself was tiny, we got the deluxe king and paid at least $250 for the room and $37 for parking. I know staying in cities is expensive but to have a room and bathroom that are so […] tiny 2 people can barely move around in for that price seems a bit much. When we got there they gave us a room and then the manager came out and changed it, never sure why, if it was the dog or because we got it on Expedia instead of through them. If you are going to Portland I would recommend looking around. Everything about this hotel was small, the room, the bathroom, the lobby and the check in area. If you can get this hotel for a good price then it wouldn't be a bad deal. Read moreGenuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Clara; Thank you for taking the time to share your experience with fellow prospective travelers. We appreciate your feedback and so pleased that you enjoyed the location, pet friendly atmosphere and our staff. All the best, Sandy Burkett, GM
"Nice property, great service"
Very nice hotel...staff were very helpful, restaurant was terrific! Only tiny less than perfect elements were that one lift is being renovated, which leaves only one in operation currently. And our room was on the very small side; however, the other two rooms which our party had were very nice sized.Genuine Hotels.com guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear Richard; Thank you for letting us know that the staff, the restaurant and the hotel made your stay enjoyable. We aren't thrilled to be without an elevator either, however, the one that has just been completed has really improved safety and speed . When complete our guests will certainly be swifter getting to their desired destination, weven if it is just downstairs to Pazzo for a fabulous meal. Thank you again, we hope you hurry back. Happy trails, Sandy Burkett, GM
The Hotel Staff was delightful, especially as I was traveling alone. They were very helpful. Loved the downstairs sitting areas, and that the staff servied wine in the early eveining. The Hotel was in a great location in the City, which was nice. They are also dog friendly, which I like. I will definately return, as I go to Portland several times a […] year. Read moreGenuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Thank you for taking the time to let others know that your stay was delightful. We love loving our guests! We look forward to serving you and your friends again in the future. Thank you for taking the time to share your experience with other travelers! Happy Trails, Sandy Burkett, GM
"Very Nice Downtown Hotel"
This was our second time staying at the Vintage Plaza while in town for a sporting event. The hotel is well located for exploring downtown Portland. The front desk staff was pleasant and welcoming, as was the front door staff. The afternoon wine reception is a nice touch. The hotel is older, but is kept up well. The rooms can be a bit noisy due to the […] age of the hotel, and one of the two elevators was out of order for maintenance the entire time we were there, but these were not enough of an issue to ruin the stay. The bar in the hotel is very comfortable with a great selection of local wines, microbrews and cocktails. Would definitely recommend this charming hotel as a great place to stay. Read moreGenuine Expedia guest review
Response by Hotel Vintage Plaza, a Kimpton Hotel Dear return guest, Your review hits all the highlights and the fact that you are a return guest is the biggest compliment of all. Thank you and we look forward to your return. All the best, Sandy Burkett
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