The Eliot Suite Hotel - Boston - Boston

370 Commonwealth Ave, Boston, MA, 02215 United States
Hotel Info: 866-539-0036
Guest rating 4.7 / 5
93% Recommend
(Neighbourhood average 4.4)
4.7 overall guest rating
Reviewed by 110 guests
Average for the neighbourhood is 4.4
"Lovely hotel except too hot in the room"
Loved the hotel, only problem was I couldn't make the room cold enough. The air conditioning syst...
12/06/09
42.34885, -71.0886
Hotel coordinates:

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Guest review summary

  • 4.7 Average rating: All Trip Types
  • 93% Recommended
  • 110 Reviews
  • 4.7  Hotel Service
  • 4.7  Room Comfort
  • 4.7  Hotel Condition
  • 4.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (110) 4.7
Business (21) 4.9
Romance (21) 4.5
Family (13) 4.8
With Friends (13) 4.8
All Others (42) 4.6

Overview

Location. The Eliot Suite Hotel - Boston is a brownstone mansion located in Boston, Mass. The hotel is one block from the shops and restaurants of Newbury Street, the Prudential Center and Copley Place. A Red Line subway station is two blocks away.
Hotel Features. Built in 1925, the hotel features a brick façade on tree-lined Commonwealth Avenue. Valet parking, a doorman and bellhops are provided. The lobby features white marble walls accented with emerald trimmings and Persian rugs. Clio, the hotel's Parisian-style restaurant, serves entrees including organic chicken, Maine lobster and California squab stuffed with foie gras. Uni, the adjoining sashimi bar, serves Japanese cuisine featuring Kobe beef, tempura and sushi. The hotel's concierge is available to assist guests with arrangements from dinner reservations to Red Sox tickets or tours of Boston's Freedom Trail. Past the mirrors, brass banisters and glass chandelier of the lobby, a pair of ornate brass elevators carries guests to their accommodations.

Guestrooms. The hotel's 79 guestrooms are decorated with dark-wood furnishings and French doors separate living and sleeping areas. Wireless Internet access is available (surcharge). Rooms include iPod docking stations and satellite television. Stocked minibars are included in all rooms, and microwave ovens and refrigerators are available upon request. Guest baths feature Italian marble countertops and bathrobes and complimentary Damana toiletries are included. The hotel provides complimentary cookies in each guestroom upon arrival.

Expert Tip. For lovers of Japanese culture, the Museum of Fine Arts, Boston, is one block from the hotel on Huntington Square at Copley Square. The museum displays the largest collection of Japanese art outside Japan.

Notifications:

  • Rollaway beds are not available.
  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Valet parking: US$ 36 per night

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • We're just a phone call away: 800-2-HOTELS (800-246-8357)

    Amenities

    Services

    • Babysitting or child care
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge services
    • Doorman/doorwoman
    • Express check-out
    • Internet access in public areas - surcharge
    • Internet access - wireless
    • Limo or Town Car service available
    • Multilingual staff
    • Parking (surcharge)
    • Parking (valet)
    • Parking garage
    • Porter/bellhop
    • Shoe shine
    • Use of nearby fitness center (complimentary)
    • Wheelchair accessible

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Banquet facilities
    • Business center
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Meeting rooms (small groups)
    • Room service (24 hours)
    • Secretarial services
    • Translation services

    Accessibility Features**

    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped Parking
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Rooms (all rooms include)

    • Air conditioning
    • Bathrobes
    • Cable/satellite television channels
    • CD player
    • Climate control
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room safe (accommodates laptop)
    • Internet access (surcharge)
    • iPod docking station
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Private bathroom
    • Satellite television service
    • Turndown service
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless high-speed Internet access (surcharge)
    • Wireless Internet access

    General

    • Air-conditioned public areas;
    • Bar/lounge;
    • Coffee shop or café;
    • Elevator/lift;
    • Fax machine;
    • Number of dining venues 2;
    • Number of floors: 9;
    • Number of suites: 95;
    • Restaurant(s) in hotel;
    • Smoke-free property;
    • Umbrella;
    • Wireless (high-speed) Internet access - surcharge;
    • Year Built 1925
    Check-in time is 3 PM
    Check-out time is Noon
    Pets accepted

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Know before you go

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Rollaway beds are not available.
  • Awards

    The Eliot Suite Hotel - Boston is listed in the 2010 Condé Nast Traveler Gold List of the world’s best places to stay and the 2010 Travel + Leisure 500.

    Dining

    Clio - This award-winning Parisian-style restaurant offers delicious dishes such as crispy braised organic chicken, sweet butter-basted Maine lobster, and California squab stuffed with foie gras. Desserts include Tahitian vanilla bean crème brûlée, chilled red currant mousse, and caramelized croissant bread pudding. A special chef's tasting menu is available nightly. Open for breakfast and dinner.

    Uni - The hotel's contemporary sashimi bar can comfortably seat 21 guests. Fresh fish is prepared using a fine balance of exotic herbs and spices. Delicacies also include Kobe beef, sea urchin with quail egg, and rock shrimp tempura. Sake is served by the pitcher or by the cup.

    Recreation

    Guests of the Eliot Suite Hotel - Boston receive complimentary passes to the Boston Sports Club, less than one block away.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Boating nearby
    • Dock nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Kayaking nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Whale-watching nearby

    Guestrooms Guestrooms

    Deluxe Guest Room

    Hotel Info: 866-539-8117

    Deluxe Room with 1 Queen Bed or 2 Double Beds

    All rooms include All rooms include
    • Air conditioning
    • Bathrobes
    • Cable/satellite television channels
    • CD player
    • Climate control
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Extra towels/bedding
    • Flat-panel television
    • Hair dryer
    • High-speed Internet access
    • Housekeeping
    • Hypo-allergenic bedding available
    • In-room safe (accommodates laptop)
    • Internet access (surcharge)
    • iPod docking station
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Non-smoking only
    • Pay movies
    • Premium bedding
    • Private bathroom
    • Satellite television service
    • Turndown service
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wireless high-speed Internet access (surcharge)
    • Wireless Internet access
    Accessibility features Accessibility features
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • Handicapped Parking
    • In-room accessibility
    • Roll-in shower

    These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Deluxe NonRefund 1-2

    Hotel Info: 866-539-8117

    All rooms include
    Accessibility features

    Deluxe Queen

    Hotel Info: 866-539-8117

    One queen bed with goose-down comforter and pillows. Bathroom with Italian-marble accents. Flat-panel cable TV with pay movies. iPod docking station. Minibar and multi-line phone. Wireless and wired high-speed Internet access (surcharge for both). Microwave and/or DVD player may be available on request.

    All rooms include
    Accessibility features

    Deluxe Two Double

    Hotel Info: 866-539-8117

    One queen bed with goose-down comforter and pillows. Bathroom with Italian-marble accents. Flat-panel cable TV with pay movies. iPod docking station. Minibar. Multi-line phone. Wireless and wired high-speed Internet access (surcharge for both). Microwave and/or DVD player may be available on request.

    All rooms include
    Accessibility features

    One Bedroom Suite 2 DBL Beds

    Hotel Info: 866-539-8117

    2 double beds. Premium bedding. Desk. Television - Satellite service. Pay movies. Multi-line phone. Voice mail. CD player. iPod docking station. Clock radio. Minibar. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Turndown service. Climate control. Smoking rooms only.

    All rooms include
    Accessibility features

    One Bedroom Suite King or Queen Bed

    Hotel Info: 866-539-8117

    One king or two double beds with goose-down comforter(s) and pillows. Bathroom with Italian marble accents. French doors separate bedroom area from living area. Flat-panel cable TV with pay movies. iPod docking station. Minibar. Multi-line phone. Wireless and wired high-speed Internet access (surcharge for both). Microwave and/or DVD player may be available on request.

    All rooms include
    Accessibility features

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking: US$ 36 per night
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    A short guide to Back Bay

    Boston’s elite hold court in Back Bay’s shops, restaurants, and townhouses. Newbury Street hosts upscale boutiques and cafes, while locals flock to the Prudential Center for shopping and dining. The Central Library in Copley Square nods to the city’s imposing literary tradition and serves as the landmark starting point for the Boston Marathon. The Red Sox and historic Fenway Park are blocks away.

    see all hotels in Back Bay

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Institute of Contemporary Art - 200 yards
    • Berklee College of Music - 200 yards
    • Boston Pops Orchestra - 300 yards
    • Hynes Convention Center - 400 yards
    • Mapparium - 500 yards
    • Prudential Center - 600 yards
    • Prudential Tower - 600 yards
    • Boston Symphony Hall - 800 yards
    • Back Bay - 800 yards
    • Back Bay Fens - 800 yards

    3.0+ mi

    • Boston Logan Intl. Airport (BOS) - 3.8 miles
    • Bedford Laurence G. Hanscom Field Airport (BED) - 13 miles
    • Stow Minute Man Air Field (6B6) - 23 miles
    • Nashua Municipal Airport (ASH) - 36 miles
    • Worcester Regional Airport (ORH) - 40 miles
    • Manchester-Boston Regional Airport (MHT) - 44 miles
    • Providence T.F. Green Airport (PVD) - 47 miles
    • Provincetown Municipal Airport (PVC) - 48 miles

    Reviews

    The Eliot Suite Hotel - Boston 2009.12.06
    Recommended Trip type: All Others "Lovely hotel except too hot in the room"

    Reviewed by a Hotels.com guest on Dec 6, 2009

    Loved the hotel, only problem was I couldn't make the room cold enough. The air conditioning system needs to be updated--couldn't set temp lower than 65 and it was TOO HOT.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.11.27
    Recommended Trip type: Romance "Great location, excellent service"

    Reviewed by Judith of Roslyn on Nov 27, 2009

    Would stay at the Eliot Hotel again....regretted not dining at their restaurant. Needs a little face lift, but if you like that old, warm look this is the place for you.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.11.25
    Recommended Trip type: Family "Charming hotel"

    Reviewed by a Hotels.com guest on Nov 25, 2009

    Great location, amenities and service.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.11.24
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Nov 24, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.11.02
    Recommended Trip type: Business "A lovely little hotel in a great location!"

    Reviewed by Debbie of Fitchburg on Nov 2, 2009

    The staff could not be more helpful. They definitely treat their guests as top priority. We paid for a regular room and was promised an upgrade to a suite upon check-in and we received what was promised without even asking for it. We will certainly stay there the next time we visit Boston.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.10.29
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Oct 29, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.10.13
    Recommended Trip type: Romance "Great hotel!"

    Reviewed by a Hotels.com guest on Oct 13, 2009

    Perfect hotel for a honeymoon or anniversary. Wish we could of stayed longer. Location is great. Walk to Boston Commons, Prudential Center, Newbury St. Was a rainy day and we forgot our umbrella. As we stepped outside we were handed one at the door! Didn't even need to ask. Little touches make all the difference. Also, upgraded us to a suite at check-in. Will stay again.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.09.28
    Recommended Trip type: Business "Pleasant Hotel"

    Reviewed by Randall of Richmond on Sep 28, 2009

    We had a very comfortable single-room but not a suite. It was clean and comfortable. The bathroom was large but didn't have a bathtub - only a shower - a tub with a shower would have been nicer. Staff was very helpful and polite. Location is terrific. Many small shops and the Hynes Convention Center are within easy walking distance and the Hynes subway stop is only a block and a half away. We'll definitely consider staying here again the next time we visit Boston.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.09.23
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 23, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.09.23
    Recommended Trip type: Romance "Outstanding hotel"

    Reviewed by a Hotels.com guest on Sep 23, 2009

    I arrived at the hotel and they had upgraded me to a suite at no extra charge. They sent someone up to help me open a bottle of champagne too. Even though it was in the city, it was very quiet. I'd definitely stay there again.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.09.21
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Sep 21, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.09.13
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Sep 13, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.09.03
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Sep 3, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.09.02
    Recommended Trip type: Romance "Great Hotel"

    Reviewed by a Hotels.com guest on Sep 2, 2009

    This hotel had outstanding service. The only thing I didn't know when booking it, you will have to pay for parking.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.29
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Aug 29, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.27
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 27, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.26
    Not recommended Trip type: Romance "Needs a lot of improvements"

    Reviewed by a Hotels.com guest on Aug 26, 2009

    I can't believe that this hotel charges what they do. I was not impressed with any offerings at this hotel. The service was horrible. I booked this room 3 months in advanced and paid in full at the time I reserved the room. I got stuck on the first floor (which felt like a basement) with a sweet view of a generator. The staff was of no help at all. Do not stay at this hotel. There are better hotels in Boston for this price.

    Overall Rating

    1.0 out of value="5"
    • 1.0 Hotel Service
    • 1.0 Hotel Condition
    • 1.0 Room Comfort
    • 1.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.22
    Not recommended Trip type: Romance "You can do better than the Eliot"

    Reviewed by Tom of Rushville on Aug 22, 2009

    We had a very small suite with a tv in the living room that did not work. I set the A/C on 66 degrees, but it never did get very cool - even over night. There are no vending machines, so expect to pay high prices for the minibar items - $7.00 plus tax for a Ginger Ale and and Juice. The bed was very hard and not comfortable, and even with the $10.00 per person breakfast discount coupons, they still want $10.00 per person for the bagel/bakery/cold cereal breakfast - which we passed on. While it probably wasn't a bad room, we were very disappointed in what was suppossed to be a luxury hotel.

    Overall Rating

    3.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 3.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.17
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Aug 17, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.12
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 12, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.11
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 11, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.08
    Recommended Trip type: All Others "Will stay again"

    Reviewed by A of Japan on Aug 8, 2009

    Great location, spacious room, good food at the Clio's restaurant, very comfortable

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.08.07
    Recommended Trip type: Business "Great Hotel but...."

    Reviewed by a Hotels.com guest on Aug 7, 2009

    THE HOTEL IS BEAUTIFUL HOWEVER I HAD A FIRST FLOOR ROOM WITH A VIEW OF THE TRASH AND A NOISY BACK ALLY. MY ONLY COMPLAINT IS THE CLEANLINESS OF THE BATHROOM, THERE WERE A TON OF HAIRS ON MY "CLEAN" TOWELS, YUK! THERE WERE ALSO SOME HAIRS IN THE SINK UPON MY ARRIVAL, OVERALL A GREAT PLACE BUT THE HAIRS ON MY CLEAN TOWELS REALLY MADE ME THINK TWICE OF RETURNING.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 3.0 Hotel Condition
    • 5.0 Room Comfort
    • 1.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.07.31
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Jul 31, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.07.28
    Recommended Trip type: With Friends "Beautiful Hotel"

    Reviewed by Susna of Williston on Jul 28, 2009

    A beautiful hotel in a great location. The gym amenity is really nice. We were upgraded to a suite and it was perfect. The bedroom and bathroom are small in size but it was perfect for just the 2 of us.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.07.22
    Recommended Trip type: With Friends "Classy and Accommodating"

    Reviewed by Nicole of Boston on Jul 22, 2009

    This was a fantastic place to host a small bachelorette party. The staff were exceedingly friendly and accommodating. The location can't be beat, and the interior of the hotel is very classy!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.07.10
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jul 10, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.07.10
    Recommended Trip type: All Others "great room, great location"

    Reviewed by Hans of Philadelphia on Jul 10, 2009

    This was not our first time at the Eliot Suite Hotel. We returned because we like having a suite when traveling with 2 children. The location is great, close to public transportation, shops, restaurants and Fenway Park! The hotel staff were professional and friendly. We did not eat at the hotel so I can not comment on the food or room service. There are many, many great places to eat or get coffee or sit and have a drink with in walking distance. We like that it is an older building that has been restored which gives it an old world charm.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.06.28
    Recommended Trip type: All Others "Great Hotel... Airconditioning needs work,"

    Reviewed by Mark of Scanlon on Jun 28, 2009

    We really loved the hotel, very friendly staff. We were upgraded to a king suite, which was large, clean and lovely. We were bothered by the fact that the room temp. would not go lower than 75 degrees. It seemed that the air conditioning was out of wack. We told the desk at check-out and were told that they were sorry. I would stay again and hope that the air problem had been corrected. The location was wonderful. Again the staff could not have been nicer, from the doorman to the desk. It seem that the Eliot really stresses customer service.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 2.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.06.26
    Recommended Trip type: All Others "Old time opulance at reasonable rate"

    Reviewed by Christine of Beachwood on Jun 26, 2009

    This was the way hotels used to be - doorman, porter who set up your room, ACTUAL keys to a room - not a slide key, immaculate rooms, little "extras" (free jelly beans for my 7 year old son) and attentive staff. All for a VERY reasonable price in a major metropolitan city. We also received breakfast coupons and the costs were extremely reasonable. Plus a 15% coupon if we stay before the end of the year. I can't wait to go back.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.06.24
    Recommended Trip type: With Friends "Service problems."

    Reviewed by a Hotels.com guest on Jun 24, 2009

    The rooms are great (very large). The problem is the front desk. When help was required with booking a train reservation the concierge booked without checking the price then said "I'm not from here so I don't know what to do". Big problems with the internet which is expensive and did not work and took forever to fix. Breakfast was a fiasco!! Took forever for a cup of coffee and ran out of food. What should have taken 5 mintues took 45 minutes. It's too bad because it is a lovely hotel but most of the staff needs more training.

    Overall Rating

    3.0 out of value="5"
    • 2.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.06.16
    Recommended Trip type: All Others "Still great, don't buy the breakfast"

    Reviewed by Mary of Houston on Jun 16, 2009

    We've been staying at the Eliot for years. The rooms are consistently excellent. Unfortunately, the breakfast buffet has slipped. Just don't bother and you won't feel jipped.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.06.15
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Jun 15, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.05.29
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on May 29, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.05.04
    Recommended Trip type: All Others "Great Location and Quality"

    Reviewed by a Hotels.com guest on May 4, 2009

    Very nice hotel--rooms very comfortable, location fabulous. Only complaint is poor service for the breakfast in CLio.

    Overall Rating

    5.0 out of value="5"
    • 4.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.05.01
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on May 1, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.04.27
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Apr 27, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.04.24
    Recommended Trip type: All Others "Excellent, but pricey"

    Reviewed by Marianne of Plymouth on Apr 24, 2009

    the hotel is expensive, as are many Boston hotels. The food was very over-priced

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.04.17
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Apr 17, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.04.15
    Recommended Trip type: All Others "Great place to stay in Boston"

    Reviewed by Lisa of Edina on Apr 15, 2009

    This hotel is comfortable and friendly with large suites and the ability to have a child stay in the other room of the suite. It is nicely located and very near the subway, a coffee shop, a gift shop, and the river for running.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.04.10
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Apr 10, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.04.07
    Recommended Trip type: Family "Great Stay at the Eliot Hotel"

    Reviewed by a Hotels.com guest on Apr 7, 2009

    Our stay at the hotel was great. At arrival we were upgraded from a standard room to a suite, and greeted with cookies in the room. The Eliot is a charming and small hotel. The staff is extremely helpful. On the first level is Clio Restaurant with Uni, a Japanese food bar. Clio even gave us free coffee to go since we were too late for breakfast. The hotel is located at the end of Newbury Street, about one block away from the Hynes Convention Center T stop. Overall, I would recommend the Eliot Hotel. However, if you prefer to be closer to downtown Boston, I would look at the nice hotels on the other side of Newbury St., and closer to Boston Common.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 4.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.03.31
    Recommended Trip type: Business "Touch of Paris in Boston is Excellent!"

    Reviewed by Virginia of Washington on Mar 31, 2009

    This was a an outstanding expereince. I had to be in Boston for 4 nights and this was a true home away from home. I was upgraded to a suite and treated like royalty. They delievered cookies at check in and I must say they were delicious! I was even rushing at check out and they packaged up a breakfast to go for me. My only regret is that I didn't try the restuartant Clio which is supposedly one of the Best in Boston. It was quiet and clean. The staff was super helpful and friendly from the doorman to housekeeping staff. I will definitely stay here again! I would receommend it to anyone.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.03.23
    Recommended Trip type: Business "very nice room. wish it didn't overlook alley"

    Reviewed by a Hotels.com guest on Mar 23, 2009

    great location. nice room

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.03.21
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Mar 21, 2009

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.03.19
    Recommended Trip type: All Others "Wonderful Boutique Hotel"

    Reviewed by a Hotels.com guest on Mar 19, 2009

    This is a wonderful boutique hotel in a terrific location for anyone who loves the Back Bay area of Boston. The staff were exceptionally helpful. Definitely worth the price!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.03.16
    Recommended Trip type: Business "Special Hotel"

    Reviewed by Cathy of Denver on Mar 16, 2009

    I stayed at the Eliot for a conference at the Hynes Center just a few blocks away. I loved being on Comm Ave., great place to walk or run. I loved the old European ambiance and the beautiful decor, although the rooms and bathroom are small (no coffee pot). The staff was outstanding! Welcoming, friendly, attentive. Rates were low when I booked, but I hope I can stay there again some day.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.03.02
    Not recommended Trip type: All Others "OK"

    Reviewed by a Hotels.com guest on Mar 2, 2009

    The hotel was OK. We had to wait for the valet for awhile once we arrived. The room faced a grim alley. Since the hotel appeared to be empty a good idea would have been to upgrade us. The newspaper was not at our door in the morning. We were told Sunday papers are not complimentary. We were looking forward to Bloody Mary's for breakfast at the Hotel but were told the bar was closed.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 3.0 Hotel Condition
    • 3.0 Room Comfort
    • 4.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.03.02
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Mar 2, 2009

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 5.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    The Eliot Suite Hotel - Boston 2009.02.27
    Recommended Trip type: Romance "outstanding stay"

    Reviewed by a Hotels.com guest on Feb 27, 2009

    I stayed here for valentines day and nothing could have been more romantic than being handed an actual KEY and not a plastic card. The service was great, we got room service and it was 5 star resturant quality. The staff did everything possible to accomodate us and make sure our stay was nothing less than amazing. Deffinately an amazing night.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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