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  • Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall
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All hotels in San Antonio, Texas, United States
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1 room,  2 adults 
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Room 1:

Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio

29.520002, -98.487558
2.5 stars
88 Ne Loop 410, San Antonio, TX, 78216 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $72
available on 05/26/13
Price Match Guarantee
4.1 64 5

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    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall
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    1 room,  2 adults 
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    Landmarks near Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall

    • North Star Mall Hotels - San Antonio 1300 yards
    • San Antonio, TX (SAT-San Antonio Intl.) Hotels - San Antonio 1.0 mile
    • Quarry Golf Club Hotels - San Antonio 1.7 miles
    • Alamo Quarry Market Hotels - San Antonio 1.8 miles
    • Harry B Orem Stadium Hotels - San Antonio 2.4 miles
    • All landmarks in San Antonio

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    Overview of Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio

    San Antonio Airport Hotel off the I-410 Loop
    The Fairfield Inn San Antonio Airport/North Star Mall is ideally located off the I-410 Loop nearby the San Antonio International Airport. Business travelers love the close proximity to corporate offices including NuStar Energy, Clear Channel, and Tesoro. Meanwhile leisure travelers love the quick commute to top San Antonio destinations including North Star Mall, Sea World, and the STAR Soccer Complex.

    Free breakfast buffet and airport shuttle service
    The Fairfield Inn & Suites San Antonio Airport/North Star Mall offers a free shuttle service making it the perfect place to stay when flying out of San Antonio International Airport. Guests are welcomed by friendly staff and a speedy check-in. Start the day off right with the complimentary breakfast buffet offering variety of choices including fresh fruits, cereals, and Belgian waffles. Guests also love the fitness center and indoor pool to maintain their active lifestyle on the road.

    Luxury bedding and soundproof windows
    The guest rooms at the Fairfield Inn & Suites San Antonio Airport/North Star Mall are the perfect place to stay while traveling from San Antonio International Airport. Business travelers appreciate the large work desk and free Wi-Fi while they work on the road, while leisure travelers love to relax as they flip on the HD TVs equipped with premium cable. Sleep peacefully with the soundproof windows and the luxurious Marriott Bedding Package highlighted by plush mattresses and crisp linens.

    Image of Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall, San Antonio
    4.1 out of 5 Excellent (64 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Was a very good rate. Beds were nice. Shower had unbelievable water pressure. Air conditioning in room was great. Shuttle is 3 minutes to airport but... there is a randomness to when you say you want a ride at 5:45, it might be 6 before you get on the shuttle. Allow an extra 15 and you should be good. by B Allen  from Indianapolis on 05/19/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Standard room with king bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    This room measures 220 square feet (20 square meters). Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Cable TV service
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Electronic/magnetic keys
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Premium TV channels
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Video-game console
    • Voice mail
    • Wake-up calls

    Standard room with two double beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room measures 300 square feet (27 square meters). Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Cable TV service
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Electronic/magnetic keys
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Premium TV channels
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Video-game console
    • Voice mail
    • Wake-up calls

    Studio Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Cable TV service
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Electronic/magnetic keys
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Premium TV channels
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Video-game console
    • Voice mail
    • Wake-up calls

    Queen Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Queen Bed
    Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Cable TV service
    • Climate control
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Electronic/magnetic keys
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Iron/ironing board
    • Pay movies
    • Premium TV channels
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Video-game console
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Elevator/lift
    • Free Wi-Fi
    • Grocery/convenience store
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Number of floors - 5
    • Swimming pool - indoor
    • Total number of rooms - 120
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Daily housekeeping
    • Electronic/magnetic keys
    • Free local calls
    • Hair dryer
    • Iron/ironing board
    • Refrigerator (on request)
    • Rollaway/extra beds available
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Cribs/infant beds (complimentary)
      • Free Wi-Fi
      • Pay movies
      • Premium TV channels
      • Video-game console
      • Voice mail
    • Services
    • Airport transportation (complimentary)
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Express check-out
    • Fitness facilities
    • Free parking
    • Laundry facilities
    • Safe-deposit box at front desk
    • Spa tub
    • Business & Event
    • 24-hour front desk
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The complimentary breakfast buffet is served daily and offers a variety of hot and cold choices including fresh fruits, cereals, juices, and Belgian waffles.

    The Papadeaux Seafood Kitchen is adjacent to the hotel, and features a Cajun Cuisine with fresh seafood.

    The Market is stocked with a variety of snacks, drinks, and frozen food items that are perfect to grab on-the-go on the way to your early flight and is open 24-hours for the guest’s convenience.

    Recreation

    The state-of-the-art fitness center is open 24-hours and it is the perfect place to get your work out in on the road.

    Take a swim in the indoor pool and unwind after a long day traveling through the San Antonio area.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Antonio, Texas, United States
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    29.520002, -98.487558
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    Area map

    A short guide to San Antonio International Airport (SAT)

    Bordered by an interstate and highway, the San Antonio International Airport is easily accessible from all points in greater San Antonio. Nearby, North Star Mall is home to the world’s biggest cowboy boots. Midway between downtown and the airport, the San Antonio Zoo & Aquarium in Brackenridge Park contains more than 3,500 animals. The park is also home to the Japanese Tea Gardens.

    see all hotels in San Antonio

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • North Star Mall - 1300 yards

    1.0 - 3.0 mi

    • San Antonio Intl. Airport (SAT) - 1.0 mile
    • Quarry Golf Club - 1.7 miles
    • Alamo Quarry Market - 1.8 miles
    • Harry B Orem Stadium - 2.4 miles
    • Northridge Park - 2.9 miles
    • Haskin Park - 2.9 miles
    • Marion Koogler McNay Art Museum - 3.0 miles

    3.0+ mi

    • Dellview Park - 3.4 miles
    • Texas Transportation Museum - 3.7 miles
    • McAllister Park - 3.7 miles
    All hotels in San Antonio, Texas, United States
    Reviews
    • All (64)
    • Business (11)
    • Romance (1)
    • Family (7)
    • Friends (1)
    • Other (44)
    4.1 / 5
    Excellent

    Score breakdown (from 64 reviews)

    • 5.0
      (25)
    • 4.0
      (27)
    • 3.0
      (5)
    • 2.0
      (6)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.4
    • Comfort
      4.3
    • Condition
      3.9

    Reviews: Overall

    • < Previous
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    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Close to the Airport"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Was a very good rate. Beds were nice. Shower had unbelievable water pressure. Air conditioning in room was great. Shuttle is 3 minutes to airport but there is a randomness to when you say you want a ride at 5:45, it might be 6 before you get on the shuttle. Allow an extra 15 and you should be good.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    B Allen
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Best Hotel I've Stayed in"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The service was great and I came back to a cleaned room every day. The pool is nice and the location is very close to many good restaurants and the mall. Definitely would reccomend.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Jennifer
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "close to all we need"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    great price for what we need
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Very close to airport"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location. Very comfortable stay. Breakfast was good. The woman that takes care of the breakfast buffet was most helpful. Pool and hot tub were nice.I will stay here again.
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    Ernie
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was in a great location....we will definitely be staying again soon
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a good experience, the hotel is great the installation were great too, just the pool is really little but is an indoor pool. The attention was great.
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall I am very glad that you enjoyed your stay with us. We hope that we will see you again when you choose to come back to San Antonio!
    2 night family trip in Mar 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Close to the mall and great restaurants"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My kids think is was the best hotel ever :)
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thanks for your comments. We hope to see you again the next time you are in San Antonio!
    3 night trip in Mar 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    3.0 / 5
    Good
    "It's ok"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The staff is very friendly. The breakfast lady is the sweetest person. I saw only one elevator and the indoor pool is kind of small. The hot water is not hot it more warm. It is right next door to the mall and you can catch a street bus to downtown San Antonio from there.
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you for taking the time to review our hotel. We take great pride in taking care of all our guests every time that they stay with us. I will have our engineer check on the hot tub to ensure that it is at the correct temperature in the future. We hope to see you again the next time you are in San Antonio.
    2 night business trip in Mar 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a nice time. Hotel was clean. Staff very helpful and kind. Only bummer went to use hot tub, was closed some kid threw up in pool so they had to close it. Other than that we would stay again.
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Im glad that you enjoyed your stay with us. Hopefully you will get full use of the pool the next time you are in San Antonio.
    1 night trip in Mar 2013
    Donna
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Hotel Staff were sooo friendly and helpful!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great breakfast, nice room with microwave and frig. The location was close to the mall and airport. Shuttle to either. Would stay again!
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall I am glad that you enjoyed your stay with us. We look forward to seeing you the next time you are in San Antonio!
    1 night business trip in Feb 2013
    Suzanne
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The best part of the stay I would have to say was the lady working the breakfast shift. She was the most friendliest most caring postive person I have ran into in awhile. If I go back it will be to get the same service that I did from her. I wish I would have gotten her name, but she deserve a raise! she gets people in the right attitude to start their […] days. Read more
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thanks for your review. I am glad you enjoyed your stay with us! I will be sure to pass along your praises to our breakfast hostess. We will see you the next time you are in San Antonio.
    1 night trip in Feb 2013
    david
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Very nice stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We stayed in a suite room with king bed and it was very comfortable. The staff was very friendly, the hotel was quiet and clean. Parking can get crowded and the hotel shares parking with a neighboring hotel so sometimes we had to park further than we wanted to but there was always a space available. We did not use the pool, fitness equipment or continental […] breakfast but other guests did seem to enjoy them. Small microwave and fridge in the room. Walmart and a very big indoor mall (North star) are just blocks away and several freeway on ramps are within one block. The airport is also nearby and downtown river walk is 10 minute drive so all in all we are very pleased with hotel & location and would stay here again. Read more
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thanks for reviewing our hotel. We are very excited that you enjoyed your stay with us. We look forward to having you stay with us again. Maybe the next time you will get to use some of the fun amenities including the pool and hot tub.
    3 night trip in Feb 2013
    Leo
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    From late night check in to check out. The hospitality was great. Staff was friendly, energetic, and very helpful.
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall We are very excited that you enjoyed your stay with us. We hope to see you again the next time you are in San Antonio!
    2 night trip in Feb 2013
    Lisa
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Quality"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was great! Especially breakfast because Mary Helen (I believe that is her name) provided great service and was very nice! Thank you!
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    Lillie
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Jan 1, 2013
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Great family hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My children especially enjoyed the indoor swimming pool which was very well-kept! The included breakfast was a plus, and the attendants were quick to make sure everyone had what they needed. We usually stay at a different hotel, however, the price was just right this time.
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you so much for taking the time to review our hotel. We are excited that you enjoyed your stay with us. Our goal is to take care of each guest every time they stay with us. I am gled to hear that we succeeded with you. We hope to have the pleasure of your company the next time you are in San Antonio.
    Other trip
    Dec 31, 2012
    Vicky
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Javier
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Seclusion"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very comfortable rooms and very friendly and helpful staff. A little hidden behind the shopping district which is always busy in December but overall a nice place and I would recommend it.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    Martin
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Great Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was not initially happy with the size of my room, due to my fault in initial booking, but the Front Desk staff was so helpful, immediately switched me to another room, and I truly enjoyed my stay.
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!
    1 night trip in Oct 2012
    K
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    The hotel lobby was clean. The staff very friendly. My room was a little dusty and the bathroom was not very clean. The floor on arrival was dirty. Not sure why.
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel.
    2 night trip in Oct 2012
    Vanessa
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    2.0 / 5
    Fair
    "Hotel close to the airport"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    I was very disappointed with the hotel as it appears clean and presentable on the outside. As you walk inside, the carpets and walls are dirty and uninviting.
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall I would like to apologize about your experience here at the hotel. I am taking measures with the housekeeping staff to correct this situation. Marriott strives to be the most courteous and respectful lines of hotels, making each guest feel welcomed and comfortable. I feel that we failed you in this area. I would like to ask that you give us another chance to show you that we are committed to the Marriott way by inviting you back to our hotel. Please do not hesitate to contact me directly if there is anything else that I can assist you with.
    Other trip
    Aug 24, 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Elavator was way too slow.We were on the 4th level and I still beat the elavator using the stairs. No newspaper.No vending machines. Parking is way too small for two hotels close to each other.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    Bianca
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "DECENT HOTEL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    STAYED FOR TWO DAYS. REALLY LIKED THE SERVICE, FRONT OFFICE WAS REALLY HELPFUL. TOOK CARE OF ALL MY NEEDS PROMPTLY. PROVIDED FREE VAN SERVICE
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you so much for taking the time to review our hotel. We do our best to meet the needs of each of our guests, and I am glad that we were able to take care of you while you were here. We know that you have a choice of hotels when you travel, and are excited that you chose us. We hope to see you again the next time you are in the San Antonio area.
    2 night trip in May 2012
    LUCERNE
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Quick Family Getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel itself is average with double beds and no in romm refrigerators. The location is good, and my daughter liked the indoor pool. The staff here is what makes this a great place to stay. Since this is close to the airport, I assume most guests are business travelers. We stayed on a holiday weekend and really pushed this facility to its limits. […] The breakfast are was so crowded, you had to wait for a seat, and they kept having to re stock the food. The people that work here are knowledgeable and friendly, and really seem to want to make your stay pleasant. The rate was right too. Read more
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you for taking the time to review our hotel. I will be passing your comments along to the staff. I am glad that we were able to make your trip to San Antonio memorable, and hope to see you again the next time you are in town.
    2 night family trip in May 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Pleasant one night stay in San Antonio."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We were very pleased with our stay. We arrived well before the check in time and were able to get into a room immediately. The room was spacious, two double beds, decoration was very pleasing and the bathroom was immaculate. Plenty of linens. The staff was helpful and pleasant. The only down side was the fact that on weekends the hotel does not run […] their shuttle so we had to pay for a taxi from and back to the airport. Read more
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you so much for taking the time to review our hotel. We are excited that you enjoyed your stay with us. Our goal is to take care of each guest every time they stay with us. I am gled to hear that we succeeded with you. We hope to have the pleasure of your company the next time you are in San Antonio.
    Other trip
    May 22, 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Hotel review"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel staff was very helpful for our big group. They were cheerful and very eager to satisfy our needs.
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you for taking the time to review our hotel. We are very pleased that you enjoyed your stay with us. We look forward to seeing you the next time you and your group are in San Antonio!
    Other trip
    Apr 16, 2012
    Shelley
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay. Staff were very friendly and the hostess in the breakfast room every morning is WONDERFUL! She is warm and welcoming. Don't lose that woman!
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel staff was super friendly and nice. Specially, the lady working in the breakfast area was so sweet. Hotel itself was kind old, however the friendly staff really made my stay so fun and confortable.
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Mother-daughter retreat"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very pleasant stay,the staff was friendly and helpful,the room was clean with a very comfortable bed.Great location,close to the airport,shopping malls and fine restaurants.It also has an indoor pool.Overall,I highly recommend this hotel.
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay and we were able to provide the Marriott experience. We look forward to seeing you the next time you are in San Antonio!
    Other trip
    Apr 1, 2012
    Mammie
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Fairfield Inn and Suites by Marriott San Antonio N"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was very pleasant and helpful. I would stay again.
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    2.0 / 5
    Fair
    "bad hotel"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    When we arrive, don’t have the room that we pay for, only give us a standard room . but the worst thing is cleanliness of the room , the pool and the hotel en general , I don’t know why is the hotel in this condition to humans
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall I would like to first apologize that you did not enjoy your stay with us. We work very hard to ensure that all our guests have a great stay when visiting San Antonio. Guest feedback is the only way that we can make improvements, and we take all customer comments (compliments or complaints) to heart. I would like to make this up to you in some way if possible. You are welcome to contact me at the hotel at any time. Thanks.
    Other trip
    Mar 20, 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Fairfield"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Too much chlorine in pool. Other than that EXCELLENT hotel
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Very pleased with our stay!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The entire staff at this hotel was amazing. They were extremely friendly and helpful. The woman who worked the breakfast room was fabulous - hugs for everyone, like we were eating in her dining room at home! And the food was plentiful and very good.
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank for your great review of our hotel. I do want to apologize for any misunderstanding about the shuttle. It runs Monday-Friday from 6am-10pm only. I am sorry if this caused any inconvenience for you. We hope that you will choose to stay with us again if you are ever back in the San Antonio area!
    Other trip
    Mar 2, 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Fairfield Inn, Airpot, San Antonio, TX"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Front desk staff very friendly, helpful and responsive. Hot breakfast even better because of the service of the people making waffles and cleaning up. There was enough food and good choicesfor the large crowd. Room was very clean. Service staff very friendly and helpful. Good access to express ways.
    Genuine Hotels.com guest review
    3 night trip in Feb 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "Weekend at the Fairfield Inn & Suites"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    We needed to stay somewhere for a volleyball tournament. Good location. The hotel seemed at bit old, needed more counter space in the bathroom. Great price through Expedia. The hotel staff was excellent! We needed breakfast to be ready by 6:00am, and that was not always their scheduled time to have breakfast, but they accomodated us and had it at 6:00am. […] That was impressive, we have experienced larger hotel chains that simple do not accomodate, like this hotel did. Read more
    Genuine Expedia guest review
    Other trip
    Jan 17, 2012
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Clean, Friendly and Great Hotel for the Price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good location near the airport and the freeway for access to downtown San Antonio. The hotel was clean with all the amenities you would need. Very nice breakfast, internet worked well in room, comfortable bed, the staff was friendly. No Complaints!
    Genuine Hotels.com guest review
    1 night business trip in Dec 2011
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    2.0 / 5
    Fair
    "keep looking"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Not worth the money at all!! The pool was the size of a bathtub, the hot tub was low on water, towels & sheets were like sandpaper. Elevator was very slow & our magnetic keys weren't working properly, the only positive was breakfast with big Texas waffles & friendly service.
    Genuine Hotels.com guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do not hesitate to contact me directly if you might reconsider staying with us again in the future so I can ensure you a more comfortable stay.
    Other trip
    Dec 12, 2011
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Hospitality Plus"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were impressed with the hospitaliity displayed: large dish of hard candies, chilled bottled water in a cooler in the lobby. Personnel also opened doors for the guests. Your lady in the breakfast room is outstanding in her customer service. We would definitely recommend the Inn and we would stay there again.
    Genuine Expedia guest review
    Other trip
    Nov 22, 2011
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    3.0 / 5
    Good
    "Typical Overnight Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The staff was very friendly and there were no problems with our reservation. We booked for one night only, and for a quick overnight stay, this hotel was adequate. It's not a big or fancy hotel, so if you need something more than a clean room to stay in, this is not the place. I've stayed in Holiday Inns that had a better ambiance with a bar and other […] conveniences, but if you don't need any of that then this hotel will be sufficient. Read more
    Genuine Hotels.com guest review
    1 night business trip in Nov 2011
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Friendliest staf ever.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    4.0 / 5
    Excellent
    "A place to stay in SAT"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    A very nice location close to the airport and peaceful place to stay.
    Genuine Expedia guest review
    Response by Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall Thank you so much for taking the time to review our hotel. I am glad that you enjoyed your stay, and hope to see you again the next time you are in San Antonio.
    Other trip
    Jul 26, 2011
    Gilbert
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    3.0 / 5
    Good
    "Needs additional parking spaces"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The Hotel was good but needs a little bit maintenance, we arrive late at night and we had to park very far away and it was rainning and there was not a service of umbrellas or help from hotel.
    Genuine Expedia guest review
    Other trip
    Jul 22, 2011
    Rafael RC
    US

    Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio
    5.0 / 5
    Outstanding
    "Hotel was in a great location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was right next to highway 410, and close to the 281. North Star Mall was in walking distance, plus a restaurant in the same area. Room was very clean, very comfortable and served breakfast (which we didn't have) because we slept in every morning. Hotel had wi-fi which was great, and also had a computer downstairs which had a working printer […] which was great for printing out our boarding passes. Staff were all very helpful and friendly. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2011
    A Traveller
    US
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