Fairfield Inn & Suites by Marriott SA Airport/NorthStar Mall - San Antonio

Was a very good rate. Beds were nice. Shower had unbelievable water pressure. Air conditioning in room was great. Shuttle is 3 minutes to airport but there is a randomness to when you say you want a ride at 5:45, it might be 6 before you get on the shuttle. Allow an extra 15 and you should be good.

Genuine Hotels.com guest review

The service was great and I came back to a cleaned room every day. The pool is nice and the location is very close to many good restaurants and the mall. Definitely would reccomend.

Genuine Hotels.com guest review

great price for what we need

Genuine Hotels.com guest review

Great location. Very comfortable stay. Breakfast was good. The woman that takes care of the breakfast buffet was most helpful. Pool and hot tub were nice.I will stay here again.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel was in a great location....we will definitely be staying again soon

Genuine Hotels.com guest review

It was a good experience, the hotel is great the installation were great too, just the pool is really little but is an indoor pool. The attention was great.

Genuine Hotels.com guest review

My kids think is was the best hotel ever :)

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The staff is very friendly. The breakfast lady is the sweetest person. I saw only one elevator and the indoor pool is kind of small. The hot water is not hot it more warm. It is right next door to the mall and you can catch a street bus to downtown San Antonio from there.

Genuine Hotels.com guest review

We had a nice time. Hotel was clean. Staff very helpful and kind. Only bummer went to use hot tub, was closed some kid threw up in pool so they had to close it. Other than that we would stay again.

Genuine Hotels.com guest review

Great breakfast, nice room with microwave and frig. The location was close to the mall and airport. Shuttle to either. Would stay again!

Genuine Hotels.com guest review

The best part of the stay I would have to say was the lady working the breakfast shift. She was the most friendliest most caring postive person I have ran into in awhile. If I go back it will be to get the same service that I did from her. I wish I would have gotten her name, but she deserve a raise! she gets people in the right attitude to start their […] days. Read more

Genuine Hotels.com guest review

We stayed in a suite room with king bed and it was very comfortable. The staff was very friendly, the hotel was quiet and clean. Parking can get crowded and the hotel shares parking with a neighboring hotel so sometimes we had to park further than we wanted to but there was always a space available. We did not use the pool, fitness equipment or continental […] breakfast but other guests did seem to enjoy them. Small microwave and fridge in the room. Walmart and a very big indoor mall (North star) are just blocks away and several freeway on ramps are within one block. The airport is also nearby and downtown river walk is 10 minute drive so all in all we are very pleased with hotel & location and would stay here again. Read more

Genuine Hotels.com guest review

From late night check in to check out. The hospitality was great. Staff was friendly, energetic, and very helpful.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The staff was great! Especially breakfast because Mary Helen (I believe that is her name) provided great service and was very nice! Thank you!

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

My children especially enjoyed the indoor swimming pool which was very well-kept! The included breakfast was a plus, and the attendants were quick to make sure everyone had what they needed. We usually stay at a different hotel, however, the price was just right this time.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very comfortable rooms and very friendly and helpful staff. A little hidden behind the shopping district which is always busy in December but overall a nice place and I would recommend it.

Genuine Hotels.com guest review

I was not initially happy with the size of my room, due to my fault in initial booking, but the Front Desk staff was so helpful, immediately switched me to another room, and I truly enjoyed my stay.

Genuine Hotels.com guest review

The hotel lobby was clean. The staff very friendly. My room was a little dusty and the bathroom was not very clean. The floor on arrival was dirty. Not sure why.

Genuine Hotels.com guest review

I was very disappointed with the hotel as it appears clean and presentable on the outside. As you walk inside, the carpets and walls are dirty and uninviting.

Genuine Expedia guest review

Elavator was way too slow.We were on the 4th level and I still beat the elavator using the stairs. No newspaper.No vending machines. Parking is way too small for two hotels close to each other.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

STAYED FOR TWO DAYS. REALLY LIKED THE SERVICE, FRONT OFFICE WAS REALLY HELPFUL. TOOK CARE OF ALL MY NEEDS PROMPTLY. PROVIDED FREE VAN SERVICE

Genuine Hotels.com guest review

The hotel itself is average with double beds and no in romm refrigerators. The location is good, and my daughter liked the indoor pool. The staff here is what makes this a great place to stay. Since this is close to the airport, I assume most guests are business travelers. We stayed on a holiday weekend and really pushed this facility to its limits. […] The breakfast are was so crowded, you had to wait for a seat, and they kept having to re stock the food. The people that work here are knowledgeable and friendly, and really seem to want to make your stay pleasant. The rate was right too. Read more

Genuine Hotels.com guest review

We were very pleased with our stay. We arrived well before the check in time and were able to get into a room immediately. The room was spacious, two double beds, decoration was very pleasing and the bathroom was immaculate. Plenty of linens. The staff was helpful and pleasant. The only down side was the fact that on weekends the hotel does not run […] their shuttle so we had to pay for a taxi from and back to the airport. Read more

Genuine Expedia guest review

The hotel staff was very helpful for our big group. They were cheerful and very eager to satisfy our needs.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We enjoyed our stay. Staff were very friendly and the hostess in the breakfast room every morning is WONDERFUL! She is warm and welcoming. Don't lose that woman!

Genuine Hotels.com guest review

Hotel staff was super friendly and nice. Specially, the lady working in the breakfast area was so sweet. Hotel itself was kind old, however the friendly staff really made my stay so fun and confortable.

Genuine Hotels.com guest review

Very pleasant stay,the staff was friendly and helpful,the room was clean with a very comfortable bed.Great location,close to the airport,shopping malls and fine restaurants.It also has an indoor pool.Overall,I highly recommend this hotel.

Genuine Expedia guest review

The staff was very pleasant and helpful. I would stay again.

Genuine Hotels.com guest review

When we arrive, don’t have the room that we pay for, only give us a standard room . but the worst thing is cleanliness of the room , the pool and the hotel en general , I don’t know why is the hotel in this condition to humans

Genuine Expedia guest review

Too much chlorine in pool. Other than that EXCELLENT hotel

Genuine Hotels.com guest review

The entire staff at this hotel was amazing. They were extremely friendly and helpful. The woman who worked the breakfast room was fabulous - hugs for everyone, like we were eating in her dining room at home! And the food was plentiful and very good.

Genuine Expedia guest review

Front desk staff very friendly, helpful and responsive. Hot breakfast even better because of the service of the people making waffles and cleaning up. There was enough food and good choicesfor the large crowd. Room was very clean. Service staff very friendly and helpful. Good access to express ways.

Genuine Hotels.com guest review

We needed to stay somewhere for a volleyball tournament. Good location. The hotel seemed at bit old, needed more counter space in the bathroom. Great price through Expedia. The hotel staff was excellent! We needed breakfast to be ready by 6:00am, and that was not always their scheduled time to have breakfast, but they accomodated us and had it at 6:00am. […] That was impressive, we have experienced larger hotel chains that simple do not accomodate, like this hotel did. Read more

Genuine Expedia guest review

Good location near the airport and the freeway for access to downtown San Antonio. The hotel was clean with all the amenities you would need. Very nice breakfast, internet worked well in room, comfortable bed, the staff was friendly. No Complaints!

Genuine Hotels.com guest review

Not worth the money at all!! The pool was the size of a bathtub, the hot tub was low on water, towels & sheets were like sandpaper. Elevator was very slow & our magnetic keys weren't working properly, the only positive was breakfast with big Texas waffles & friendly service.

Genuine Hotels.com guest review

We were impressed with the hospitaliity displayed: large dish of hard candies, chilled bottled water in a cooler in the lobby. Personnel also opened doors for the guests. Your lady in the breakfast room is outstanding in her customer service. We would definitely recommend the Inn and we would stay there again.

Genuine Expedia guest review

The staff was very friendly and there were no problems with our reservation. We booked for one night only, and for a quick overnight stay, this hotel was adequate. It's not a big or fancy hotel, so if you need something more than a clean room to stay in, this is not the place. I've stayed in Holiday Inns that had a better ambiance with a bar and other […] conveniences, but if you don't need any of that then this hotel will be sufficient. Read more

Genuine Hotels.com guest review

Friendliest staf ever.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

A very nice location close to the airport and peaceful place to stay.

Genuine Expedia guest review

The Hotel was good but needs a little bit maintenance, we arrive late at night and we had to park very far away and it was rainning and there was not a service of umbrellas or help from hotel.

Genuine Expedia guest review

The hotel was right next to highway 410, and close to the 281. North Star Mall was in walking distance, plus a restaurant in the same area. Room was very clean, very comfortable and served breakfast (which we didn't have) because we slept in every morning. Hotel had wi-fi which was great, and also had a computer downstairs which had a working printer […] which was great for printing out our boarding passes. Staff were all very helpful and friendly. Read more

Genuine Hotels.com guest review