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Nairobi Serena Hotel, Nairobi

5 stars
Kenyatta Avenue / Processional Way, Nairobi, Kenya, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Luxury hotel in Nairobi with 2 restaurants, spa

  • Free WiFi and free parking
  • Airport within 5 mi/8 km: Nairobi (WIL-Wilson)

Main amenities

  • 183 guestrooms
  • 2 restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Business center
  • Airport shuttle
  • In-room childcare
  • 24-hour front desk
  • Air conditioning
  • Garden

What’s around

  • Heart of Nairobi
  • Central Park (0.2 mi / 0.4 km)
  • Uhuru Park (0.3 mi / 0.5 km)
  • Teleposta Towers (0.4 mi / 0.6 km)
  • Kenyatta Mausoleum (0.5 mi / 0.8 km)
  • City Market (0.6 mi / 1 km)
Excellent4.5 / 5
  • FIne - except for the person in the room next door flooding the hallway by letting their…Feb 12, 2015
  • Good atmosphere, excellent restaurant, friendly and accommodating staff. I had a short…Jan 27, 2015
See all 55 Hotels.com reviews
From 578 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $175
  • Superior Room
  • Executive Suite
  • Deluxe Room
  • Suite, Garden Area
  • Business Suite

At a glance

Key facts

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 11 AM
  • Check-out time is 10 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Swim-up bar
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Cafe Magreb - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This café serves light fare only.

The Aksum Bar - Overlooking the garden, this lobby lounge serves light fare only.

The Mandhari - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Nairobi Serena Hotel, Nairobi

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