All hotels in Rome, Italy
1 room, 2 adults
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4.0 / 5Excellent

Score breakdown (from 158 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Wonderful surprise in the heart of Rome!"
The Ambasciatori Palace Hotel in Via V. Veneto has a great location in the heart of Rome, is welcoming, staff is friendly and courteous, rooms are big and comfortable for European standards and have all the amenities us americans are accustomed to. The concierge is very helpful with directions to main attractions. Hotel staff speaks fluent English and rooms are clean and tidy. I would definitely stay in this hotel again when in awesome Rome!!!
Genuine Expedia guest review
Other trip May 18, 2013
Lourdes
US
5.0 / 5Outstanding
"Very upscale neighborhood"
Staff was very helpful. Easy access to many must-see sights and sidewalk cafe's. Breakfast was plentiful with lots to choose from.
Genuine Hotels.com guest review
2 night trip May 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent"
The location was great - easy walking distance to main attractions like Trevi, Spagna, and Pantheon. Barberini Metro station was an easy walk down the beautiful Via Veneto. Staff was incredibly nice and helpful, although English was not spoken by all the staff (but it is Italy after all). Try to get a deal where breakfast is included, otherwise it was 30 euros per person (good breakfast, but no where near worth 30 euros). Plenty of restaurants all over Via Venetto and in the allies on way to any attraction. Only grocery store nearby for supplies was at Spagna metro station (Via Veneto street entrance). Would def. stay here again.
Genuine Hotels.com guest review
4 night trip Apr 29, 2013
G & K
US
4.0 / 5Excellent
"Rome , April 2013"
Nice hotel, I think it should be rated as a 4 star. Clean , comfortable and in a great location.
Genuine Hotels.com guest review
3 night trip Apr 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Fabulous Spot to Stay in Rome!"
Travelled to Rome for one night with friends and chose this hotel due to location. Great staff, very clean and spacious-- we all enjoyed. I would recommend it highly!
Genuine Hotels.com guest review
1 night trip Jan 13, 2013
Elissa A.
US
4.0 / 5Excellent
"8-day stay end of Oct"
Room: We were pleasantly surprised upon arriving to be upgraded to a suite. Even though the rooms had thermostats the AC either didn't work or was disabled and the rooms became very hot. We had to keep the large windows open most of the time and they had no screens. Bath: The bathroom contained a double vanity, large bathtub with showerhead, toilet, bidet, and showerstall. The showerstall was especially small and leaked. Everything was very clean. Service: We never ordered room service but the staff and concierge were helpful and attentive. Breakfast buffet: We found the breakfast buffet to be disappointing. Scrambled eggs, bacon, and sausage were offered as well as fruit, juices, and an assortment of pastries. Location: The hotel had a very good location, just north of Barberini Plaza and metro station. Food: After our disappointing breakfast the first day we did not try the hotel resturant. Unfortunately, the best food we could find was at the Hard Rock Cafe which is right next door. It is expensive and crowded, expect to pay a 10% 'food tax', tips aren't required but some servers will press you for one. Internet: The hotel has an 'Internet Point' which is next to the main lounge and has two old PCs and a printer connected to the Internet. This is also the location of the Wi-Fi signal, it was free and did not require a password but the range is limited to the first floor area.
Genuine Hotels.com guest review
8 night family trip Oct 27, 2012
Mike
US
3.0 / 5Good
"Good location"
Location is great, central at Via Veneto and with easy access to metro, bus and taxi, you can easily reach any place in Rome from here. The room has enough space for two and the bathroom is huge - what is great. Breakfast is very good with fresh fruits and everything else. And I cannot forget to mention the concierges, Enzo and Vincezo, who are great and will help you with everything you need, including tickets and suggestions of restaurants that italians go. We stayed at the second floor and the room was noisy, speacially on thursday when we could hear the Hard Rock Cafe music at 2 am. The other thing is that the walls are old and the ceiling was also with no painting in some places, althought the room was well cleaned. The bes is good and pillows ate good as well. More care with the conservation would be nice and make a better impression.
Genuine Expedia guest review
Other trip Sep 29, 2012
Renata
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"a great ambassador"
had a short o/n stay with an early departure, the service was great and the recommended dining spot on. We were given free drinks and mini bar privileges, despite a sweltering day the staff were cool and confident...
Genuine Hotels.com guest review
1 night family trip Jul 5, 2015
Matthew
AU
5.0 / 5Outstanding
"Aunt and niece in Rome!"
Excellent hotel in a very central location. The room was a cool haven after all the walking around Rome and there was never any noise in either the corridors or outside. Staff are friendly and helpful. This was my second stay in this hotel and I would not consider staying anywhere else given the high standards here.
Genuine Hotels.com guest review
6 night family trip Jun 13, 2015
Michaela
IE
4.0 / 5Excellent
"Happy Rome stay."
lovely location and staff really really good. Just felt it needs a bit of a refurb.
Genuine Hotels.com guest review
3 night family trip May 22, 2015
Alex
GB
3.0 / 5Good
"Nice hotel in central location"
Great location and pleasant staff. However the rooms were very noisy, no complimentary tea or coffee and breakfast was average
Genuine Expedia guest review
Other trip Apr 20, 2015
Jim
GB
5.0 / 5Outstanding
"one word"
Excellent
Genuine Hotels.com guest review
4 night romance trip Dec 29, 2014
Andrew
IE
5.0 / 5Outstanding
"All round great hotel"
We stayed here for 5 nights in November 2015. Our room was a triple deluxe room on the 5th floor. Very clean, beautifully decorated, lovely bathroom. Opened onto a balcony over rome, which was unexpected but great. Best location in central rome for seeing all the sights. Hotel comes highly recommended
Genuine Hotels.com guest review
5 night family trip Nov 24, 2014
A Traveler
GB
5.0 / 5Outstanding
"Enjoyed this hotel"
Great hotel in a great location. Friendly staff, extensive breakfast range.
Genuine Hotels.com guest review
5 night family trip Oct 18, 2014
Greig
AU
3.0 / 5Good
"Uncomfortable beds"
The stay was average. The room was clean, but the bed much too low for me and rather uncomfortable.
Genuine Hotels.com guest review
1 night trip Oct 15, 2014
Averae
AS
2.0 / 5Fair
"Excellent Location, just simply not 5 Star"
Hotel situated in an excellent location. Food of a good standard. Whilst the room was nice, it had numerous issues such as plug points hanging loose on the wall and an air conditioning system which smelt of sewage. The porter, cleaning and bar staff were friendly and helpful, the reception staff however were ignorant and showed little desire for providing good customer service. I would stay in the hotel again, but only view it as a 4 star, there were too many little issues that do not get over looked in a genuine 5 star establishment.
Genuine Expedia guest review
Other trip Sep 30, 2014
Mr Wilson
GB
1.0 / 5Poor
"Not 5* hotel , it should be 3* hotel"
Hotel wasn't clean. Stuff were rude and breakfast was terrible , not 5* breakfast. This hotel should only be rated as 3* and not 5*
Genuine Expedia guest review
Other trip Aug 27, 2014
A Traveler
GB
2.0 / 5Fair
"Disappointed"
I had planned a weekend to Rome for my partner as a surprise 50th bjrthday and had pretty much decided on the 5 star hotel when I saw Expedia's promotion to pick blind this 5 star hotel and have a great saving! I thought it sounded like a bit of fun and how exciting - I chose the area I wanted decided why not it will be 5 star as I am used to wonderful 5 star hotels. Chose the mystery hotel and was horrified to read all the terrible reviews. At this point it was too late - I was too embarrassed to say anything to my partner and hoped for the best! We arrived and the first thing the checkin clerk said was "breakfast isn't included" again embarrassed I let it go - although I was pretty sure in the Expedia promotion it said buffet breakfast. Room was disappointing - bed was comfortable location was good but definitely not 5 star. If I would have known it was a three star i'm sure I wouldn't have been disappointed I truly think Expedia should look into these hotels before they promote them as 5 star - never ever choose one of these promotions they are not what they say
Genuine Expedia guest review
Other trip Nov 12, 2013
toronto peter
CA
4.0 / 5Excellent
"Great location, modern room, shame about the lifts"
Location is excellent, half way up the Via Veneto, next door to the Hard Rock Cafe. We requested a renovated room before we got there and they did reserve one for us. I don't know what the un-renovated rooms are like but the one we had was excellent. Very modern, very comfortable, nice bathroom, a safe in the room, big TV etc. 5-10 minute walk to the Spanish Steps and Trevi Fountain. Metro stop at the bottom of the road. Overall we really enjoyed our stay and was perfect for a trip to Rome.
Genuine Expedia guest review
Other trip Oct 20, 2013
Steve and Sarah
GB
2.0 / 5Fair
"Not happy costumer"
Very disappointing. Our room wasn't a five star accommodation. Dirty scratched walls mould in the bathroom internet not working. We felt that because we haven't paid full price we have been put in worst room.
Genuine Expedia guest review
Other trip Oct 20, 2013
dominika
GB
5.0 / 5Outstanding
"Great location"
Stayed at this hotel for four nights. Very large room and extremely comfortable. Staff were superb and extremely helpful - we couldn't have had it any better. We LOVED Rome :-)
Genuine Hotels.com guest review
4 night family trip Sep 3, 2013
Carol and Bruce
GB
4.0 / 5Excellent
"close to all must-see sights"
Nice stay and excellent team and service. The furniture inside the rooms is old and not matching the hotel rate and price. But in general it was nice stay specially the location of the hotel.
Genuine Hotels.com guest review
7 night trip Aug 26, 2013
A Traveler
IE
4.0 / 5Excellent
Very good hotel and very good location for all the sites. Staff very helpful and the breakfast was superb. Will visit again
Genuine Hotels.com guest review
4 night trip Apr 20, 2013
Karen
GB
2.0 / 5Fair
"Basic & tired hotel - deserves less than 3 stars"
The hotel is tired and basic. It is utterly incomprehensible how the hotel qualifies for a 5 star rating. The room was so basic, scuffed walls, with simple amenities and basic toiletries. The air conditioning also did not work. In the UK the hotel would struggle to qualify for 3 stars, let alone 4. The restaurant too looked tired. The only redeeming feature was the friendliness of the staff (reception and porter) on check in. The location is great though on Via Veneto. However I would recommend one of the other hotels further up the hill instead where I have stayed before. It is definitely not worth your money or time to stay in the Ambasciatori Hotel. I would not recommend this hotel to anyone except budget travellers expecting budget accommodation at a budget price.
Genuine Expedia guest review
Other trip Apr 25, 2013
Bob
GB
5.0 / 5Outstanding
"Great stay at the Ambasciatori Palace Hotel"
Upon arrival at the hotel we were greeted by wonderful staff that were very happy to see us. The hotel was beautiful and we were shown around and taken to our rooms. Anytime we passed by the front desk the staff said hello, how was your day, tour and asked if there was anything they could do for us. the room was very neat and nicely decorated, the bed was very comfortable. The buffet breakfast each morning was very good and again the staff was very friendly. Out stay was great and we would return in a heartbeat.
Genuine Expedia guest review
Other trip Apr 7, 2013
Patty
CA
4.0 / 5Excellent
"Great hotel in Rome"
Great hotel definitely 5 star. Room 4 star. Staff great
Genuine Expedia guest review
Other trip Mar 8, 2013
Michael.
AU
5.0 / 5Outstanding
"the best hotel staff in ITALY"
great staff and location its just before the ZTL which is perfect for cars users in Rome
Genuine Expedia guest review
Other trip Mar 6, 2013
A Traveler
CA
4.0 / 5Excellent
"Full of character but needs updating"
Great location. Really central and we walked to nearly all the sites except the Vatican. The Hotel fits into the surroundings as it is 100 years old and full of character. The room was a bit jaded, but somehow that didn't matter as it seemed warm and friendly. The staff were very friendly and helpful. Although we are used to plusher surroundings, we were strangely contented with the hotel. We would return to the hotel.
Genuine Hotels.com guest review
4 night family trip Oct 27, 2012
A Traveler
GB
3.0 / 5Good
"Great location Hotel!"
The Hotel is Ok, Old but reasonable well kept, lifts slow, only two for many people, the first room was shown was very bad and we rejected it, and was given a better room with a balcony, unfortunatle there was a ventilation chimny next to the balcony by the balcony smelled of chips from the Hard Rock caffee and rained black rain from cooking oil over the outside furniture, making it impossible to sit outside. My brother arrived a day later and asked for a room at least as good as mine and was give a nice room with a clean balcony, where we sat out most evenings! We will stay in the Hotel again, if promised a better room. Room 608 No good.
Genuine Expedia guest review
Other trip Oct 29, 2012
Ulfar
GB
2.0 / 5Fair
"Could do better."
This hotel was advertised as a 5* but really only warranted 3-4.It's location on the Via Veneto is very central for most attractions. The first night we were put in a room on the fourth floor at the back of the hotel. The room was bare and featureless and unlike any 5* we have previously stayed in. It was also not particularly clean. The wallpaper was badly scuffed and the whole room needed a makeover. It was also very noisy due to the lap dancing club on the opposite side of the road! There was also the sound of drilling and hammering from further along the corridor during the afternoon. We complained next morning and were immediately moved to a room at the front of the hotel on the second floor. This room was in better condition although the bath had a patch of tape sealing the bottom near the plughole. The concierge desk was often unattended but the staff on the front desk were helpful. The waiters were pleasant at breakfast and this was good with plenty of variety. All things considered it was not awful, just not as a five star establishment should be. Would I recommend this to a friend? Not at this price.
Genuine Expedia guest review
Other trip Oct 22, 2012
Susan
GB
5.0 / 5Outstanding
"fabulous"
on arrival, staff were particularly friendly and helpful. our room was lovely and faced on to Via Veneto. Breakfast lovely and it was possible to sit outside on verandah or inside in the shade. good choice, cooked and continental. A bottle of champagne appeared in our room as it was our anniversary which was a lovely touch. good location in central rome near most popular sites, but away from hustle and bustle. would definintely recommend and stay there again.
Genuine Expedia guest review
Other trip Sep 13, 2012
Belinda
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Otima"
Confortável, excelente café da manha
Genuine Hotels.com guest review
3 night family trip Jul 7, 2015
A Traveler
BR
5.0 / 5Outstanding
"Otimo"
Só tenho elogios. Quartos grandes, excelente atendimento, localização central, ótimo café da manhã.
Genuine Hotels.com guest review
3 night family trip Jul 4, 2015
A Traveler
BR
4.0 / 5Excellent
"Muy buena ubicación y hotel"
Muy buen hotel sobre Vía Veneto. Antiguo pero bien mantenido. Desayuno podría ser algo mas completo. Habitaciones muy grandes, camas, sábanas y almohadas excelentes. Sin amenities pero ubicación inmejorable. Volvería sin dudas.
Genuine Hotels.com guest review
3 night romance trip Jul 1, 2015
maria j
AR
5.0 / 5Outstanding
"Nossa casa em Roma"
É a nossa casa em Roma.Amamos.Sempre ficamos neste Hotel, já é a quinta vez!
Genuine Hotels.com guest review
7 night romance trip Jun 21, 2015
Claudia L S
BR
5.0 / 5Outstanding
"Minha casa em Roma"
É a quarta vez que ficamos hotel! Elegante sem afetação...é a nossa casa em Roma!
Genuine Hotels.com guest review
1 night romance trip Jun 10, 2015
Claudia L S
BR
4.0 / 5Excellent
전반적으로 깨끗한 편이고 지하철역과도 가깝고 걸어서도 스페인 광장이나 트레비 분수로 갈 수 있는 장점이 있습니다. 조식은 비교적 신선한 재료로 만들어 괜찮은 편입니다.
Genuine Hotels.com guest review
4 night business trip Jun 9, 2015
A Traveler
KR
5.0 / 5Outstanding
"meget bra.Hyggelig hjelpsomt personale.god frokost"
kongress 1. døyn så kultur -opplevelser
Genuine Hotels.com guest review
3 night romance trip Jun 11, 2015
Halvard
NO
4.0 / 5Excellent
"Hôtel tres bien situé"
Hôtel bien situé ,départ de balades à pied ,bon confort
Genuine Expedia guest review
Other trip Apr 18, 2015
cri
FR
3.0 / 5Good
personale gentile, hotel vecchio,2 letti vecchi attaccati insieme con due materassi separati molto scomodi, bidet del 1800.
Genuine Venere guest review
Other trip Apr 7, 2015
A Traveler
IT
4.0 / 5Excellent
hanno offerto up grade della camera senza che noi chiedessimo niente molto gentili
Genuine Venere guest review
Other trip Jan 27, 2015
A Traveler
IT
5.0 / 5Outstanding
"Belíssimo Hotel"
Grande estadia pois as pessoas que compõem o staff são ótimas, principalmente o Lorenzo, que recuperou o casaco que havia esquecido no hotel. A Via Vitorio Venetto é excelente, apesar de não ter mais o glamour de outras épocas, e proporciona fácil movimentação em Roma.
Genuine Hotels.com guest review
4 night trip Dec 22, 2014
Fernando A
BR
4.0 / 5Excellent
"Bastante recomendable"
Muy bien excepto por la regadera q no servía el retenedor de la regadera .
Genuine Hotels.com guest review
3 night family trip Dec 27, 2014
Claudia Generosa
MX
3.0 / 5Good
"Roma in via veneto"
Speravo in un'ottima occasione perchè si pagava relativamente poco per un cinque stelle nel periodo di Natale, ma abbiamo avuto freddo in camera perchè il termosifone del bagno con il balcone era rotto. Gentilissimi tutti e buona la colazione. Grazie comunque.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
Brunella
IT
4.0 / 5Excellent
"広さ求める人に良いと思います"
無料でワンランク上のスィートにアップしてくれました。 設備は古いですが、致命的ではなく、部屋はとても広く家族にはとても良いと思います。 3泊しましたが朝食は変化が乏しかったです。ただ、他のホテルに劣る訳ではありません。 wifiのアクセスは良好でした。 総じて価格比で割安感があると思います。
Genuine Hotels.com guest review
3 night family trip Dec 21, 2014
Hiroshi
JP
3.0 / 5Good
"歩いて観光派には立地はよし!"
今回は地下鉄を使わず、街の景色を楽しみたかったのでできるだけ徒歩で観光しました。ホテルはスペイン広場等徒歩で行けますし、夜はとても静かです。部屋は清潔感もあります。但しティッシュが部屋に有りませんので持って行かれるとよろしいかと思います。朝食もパン、フルーツ、チーズ、ヨーグルト程度に出ます(毎朝同じ内容です)ので、期待しなければ由かと思います。
Genuine Expedia guest review
Other trip Nov 20, 2014
染代
JP
3.0 / 5Good
"ローマでは静かな落ち着いた場所でした"
1階にHARD ROCK CAFEがあったので夜中にうるさいのではと心配しましたが、窓ガラスの厚さと建てつけの良さで静かに過ごすことができました。 風呂の仕切りガラスのミズきりが壊れていて、初日は床がびちょびちょになり、バスマットやバスタオルを追加して貰いました。 翌日修繕してもらい、その日からは快適に過ごすことができました。
Genuine Expedia guest review
Other trip Sep 20, 2014
JimoReds
JP
4.0 / 5Excellent
"Hôtel très bien situé et bons services"
La proximité de l'hotel et sa situation étaient parfait pour toutes les visites! Certaines à pieds, d'autres en bus (histoire de d'économiser les pieds!). Le personnel de l'hotel est toujours disponible et trouve tjs solution à d'éventuel problème! Ex pour la visite de la galleria borghese, il faut impérativement réservé, le concierge a fait sa très bien pour nous!
Genuine Expedia guest review
Other trip Aug 27, 2014
B
FR
5.0 / 5Outstanding
"Boa"
O Hotel está dentro da expectativa.
Genuine Hotels.com guest review
4 night family trip Aug 14, 2014
Aledio Magalhães Rangel
BR
5.0 / 5Outstanding
Muito boa, Ótima localização
Genuine Hotels.com guest review
4 night trip Aug 6, 2014
Antunes
BR
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