All hotels in Pasadena, California, United States of America
1 room, 2 adults
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1401 S Oak Knoll Ave, Pasadena, CA, 91106, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 576 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.8
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5.0 / 5Outstanding
"I highly recommend this hotel"
We had a great stay! We received a complimentary upgrade to a suite and it was lovely. Without being asked the staff sent up a kid's robe and slippers for my 7 year old. Fantastic.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Thank you very much for taking the time to relate your recent stay at The Langham Huntington, Pasadena. I am very pleased to know that you enjoyed your suite as well as our children’s amenities. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. We very much hope to welcome you back for a flawless stay! Best regards, Taryn Wolfe Guest Service Manager
1 night family trip Aug 17, 2015
A Traveler
US
4.0 / 5Excellent
Classic luxury hotel - beautiful grounds
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am thrilled that you enjoyed your stay with us. We look forward to welcoming you again - hopefully very soon! Best regards, Taryn Wolfe Guest Service Manager
1 night romance trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great couples retreat."
go for the Club level package
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Michael, Thank you very much for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am thrilled to know that you had a wonderful stay with us, and will be sure to share your kind comments with our entire team; we hope to welcome you again soon. Best wishes, Taryn Wolfe Guest Service Manager
1 night romance trip Aug 1, 2015
Michael
US
4.0 / 5Excellent
We loved the location of the Hotel. The grounds were beautiful. Food was excellent. Service was great. The only down side for us was paying almost 700.00 for one night and our cottage room was old. There was some dry rot in the room and the carpet needs to be re-stretched. We thought we would be getting something new and updated for the cost. With that being said though, it was clean and we are glad we stayed there.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. While I am very pleased that you enjoyed your stay, I am disappointed to hear that your room did not meet expectation. We are working hard to both maintain and upgrade the property, so this feedback is vital for us to learn where the greatest areas of concern are. Please rest assured I have addressed this with our team, and we hope to have the opportunity to welcome you back again sometime soon for a flawless stay. Sincerely, Taryn Wolfe Guest Service Manager
1 night family trip Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect Hotel"
Loved every minute. The room was great and we enjoyed the view from our big window. Jonathon treated us like royalty.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Anne, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am very pleased to know that you had an amazing time with us. I will be sure to share your wonderful feedback with the entire team, especially noting Jonathan, our service stylist. We look forward to serving you again. Best regards, Taryn Wolfe Guest Service Manager
3 night family trip Jul 30, 2015
Anne
US
5.0 / 5Outstanding
Fabulous. A resort in the City of Pasadena.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Walter, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am thrilled that you enjoyed your stay with us. We look forward to welcoming you again - hopefully very soon! Best, Christoph Moje Hotel Manager
3 night trip Jul 18, 2015
Walter
US
5.0 / 5Outstanding
"Very nice hotel!"
Flight got cancelled and this was the only hotel available within 40 miles. Crazy summer travel in LA! Loved the hotel! Great service.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Scott, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am very glad to hear that you loved our hotel and received great service from our team of professionals. We look forward to welcoming you again! Safe travels! Best wishes, Christoph Moje Hotel Manager
1 night business trip Jul 22, 2015
scott
US
5.0 / 5Outstanding
"First Class Hotel"
Location was a bit far from the city but the service was great. Staff was friendly, courteous and very helpful.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you for taking the time to relate your experience at The Langham Huntington, Pasadena. I am delighted to know that you received impeccable service by our team of professionals. I will be sure to share your feedback with the entire team, who look forward to serving you again. Best wishes, Christoph Moje Hotel Manager
2 night family trip Jun 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Better than the Ritz!"
Very relaxing and comfortable. Not over the top. Wonderful place to hangout with family too!!!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Vincent, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am delighted to know that you and your family had a relaxing and comfortable stay with us. We look forward to welcoming you again - hopefully very soon! Have a great weekend. Best wishes, Christoph Moje
1 night family trip Jun 21, 2015
VINCENT
US
3.0 / 5Good
"Gorgeous hotel caters to mass tourism"
The hotel is so large that it is geared to mass tourism, with many children running around. Hence, the top-notch service one expects from a luxury hotel is lacking. The dining experience and menu is excellent. The classic room with a partial view was disappointing, given the wondrous setting of the hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Suzanne, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback. Please accept my sincere apologies for not providing the high standards that we strive so hard to achieve. We hope we will be able to provide a flawless experience for your next stay, and look forward to welcoming you again. Best regards, Christoph Moje Hotel Manager
1 night business trip Jun 17, 2015
Suzanne
US
5.0 / 5Outstanding
"Beautiful stay"
The Langham is one of the most beautiful hotels I have visited. The grounds are lovely. The staff friendly and the amenities great. Only downside was size of room. It was a bit tight for us but then again we're a family of 4 and had 2 double beds not a suite. The bathroom vanity was small in the room too which probably only mattered to me - the only female in the group.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Gina, Thank you very much for taking the time to relate your experience at The Langham Huntington, Pasadena. I am so pleased to hear that you enjoyed many aspects of the hotel, from the grounds to the service to the amenities. I will definitely share your feedback with our team, as we are actively working to enhance the guest experiences with future upgrades. We very much hope to welcome you back the next time your travels bring you to the Pasadena area. Best Regards, Christoph Moje Hotel Manager
3 night family trip Jun 15, 2015
Gina
US
5.0 / 5Outstanding
Beautiful, classic hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to relate your experience at The Langham Huntington, Pasadena. I am so pleased to know that you enjoyed your visit, and very much look forward to welcoming you back again. Best Regards, Christoph Moje Hotel Manager
1 night family trip Jun 16, 2015
A Traveler
US
3.0 / 5Good
"A little old"
Our room felt old and in need of an update.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to relate your experience at The Langham Huntington, Pasadena. We value and appreciate your feedback, and apologize that your experience did not live up to high standards that we set for ourselves. Please be assured I have addressed your concerns with the management team, as we are actively working to enhance the property with future upgrades and ongoing maintenance. We hope to welcome you back in the future for an improved experience. Sincerely, Christoph Moje Hotel Manager
2 night trip with friends Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
Amazing , Gabriel At the front desk was amazing !!'
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear hardev, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am very pleased to know that you had an amazing time with us. I will be sure to share your wonderful feedback with the entire team, especially noting Gabriel from our Front Desk Team. We look forward to serving you again. Best wishes, Christoph Moje Hotel Manager
1 night romance trip Jun 13, 2015
hardev
US
5.0 / 5Outstanding
"Getaway"
Just a fabulous hotel. Facilities and service are impeccable.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Thomas, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am delighted to know that you had a wonderful stay. We look forward to welcoming you again. Best Regards, Christoph Moje Hotel Manager
1 night romance trip Jun 12, 2015
Thomas
US
5.0 / 5Outstanding
"The best experience"
I loved every minute of my stay here. My husband and I enjoyed the spa, fitness center, breakfast in bed, and drinks in the lounge. I don't know if I ever gave an experience a 5 for everything, but the Langham is deserving.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Trina, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. I am thrilled to know that you enjoyed your stay and had the opportunity to visit our restaurants and facilities. I will share your wonderful feedback with the entire team. We very much look forward to serving you again. Best wishes, Christoph Moje Hotel Manager
Other trip Jun 1, 2015
Trina
US
5.0 / 5Outstanding
"Best local getaway... True elegance"
The weekend was a decadent getaway at a top service location. The room was immaculate and all staff was pleasant. It's costly but worth the extra dollars
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am thrilled that we are your choice for best local getaway - what a great compliment! We look forward to welcoming you back for another fabulous stay. Best wishes, Christoph Moje Hotel Manager
1 night family trip May 29, 2015
ty
US
5.0 / 5Outstanding
"Splendid Hotel!"
Fabulous !
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am thrilled that we are your choice for best local getaway - what a great compliment! We look forward to welcoming you back for another fabulous stay. Best wishes, Christoph Moje Hotel Manager
1 night trip with friends May 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Oldie but goodie"
Lovely old hotel. Would revisit in a heartbeat.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Minor, Thank you very much for sharing your great experience at The Langham Huntington, Pasadena. I am very pleased that you enjoyed your visit. We look forward to welcoming you back again - hopefully very soon. Best Regards, Christoph Moje Hotel Manager
3 night romance trip May 24, 2015
Minor
US
3.0 / 5Good
"Nice but a little run down"
Stayed here for one night only. Our first room was spotless and beautiful in the main portion of the hotel but our a/c wasn't working. After they sent someone to confirm this they offered to give us an "upgrade" if we moved to another room in the Lanai Building... this was supposed to be an upgrade but the room was not nearly as nice! It was old and dingy, and the bed was very uncomfortable! We were so disappointed we didn't get to stay in the much nicer, albeit not upgraded room.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Andrew, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback, and apologize that your experience did not live up to high standards that we set for ourselves, particularly the disappointment you experienced after switching rooms. Please be assured I have addressed your concerns with the respective departments, as we are actively working to enhance the property with future upgrades and ongoing maintenance. We hope to welcome you back in the future and deliver an improved experience. Sincerely, Christoph Moje Hotel Manager
1 night romance trip May 24, 2015
Andrew
US
5.0 / 5Outstanding
"Perfect Padadena Hideaway"
I stayed here for a quick weekend getaway. The grounds were beautiful as were the rooms. I absolutely loved staying here.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to relate your experience at The Langham Huntington, Pasadena. I am delighted to know that you had a great weekend getaway with us. We look forward to welcoming you back again - hopefully very soon. Best Regards, Christoph Moje Hotel Manager
Other trip May 17, 2015
A Traveler
US
4.0 / 5Excellent
"Lots of Character!"
Very nice hotel with loads of character. The staff was very alert and friendly and the steakhouse was very good. The jacuzzi was hot! I'd stay again.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Jason, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am very pleased to know that you received exceptional service and enjoyed the meal at The Royce Wood-Fired Steakhouse. We look forward to welcoming you back again - hopefully very soon! Best regards, Christoph Moje Hotel Manager
3 night business trip May 6, 2015
Jason
US
2.0 / 5Fair
"Talking tub, indifferent staff"
Property is great, but two big flaws. A plumbing issue meant that the bathtub drain gurgled all night, waking us several times. When we went to the Terrace restaurant, which was nearly empty, my wife and I were put at a table right next to a group of 10 that included screaming kids. Told a waiter we were moving to a different table and then sat there for 15 minutes with no service. We left.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Russ, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback. I am disappointed to learn that your experience did not meet the high standard we set for ourselves. Your feedback allows us to maintain our exceptional levels of service by identifying potential problem areas and correcting them. I will be reviewing these details with our Engineering Team and Terrace Team as we continue to seek ways to improve our guests’ experiences. Again, I do apologize and truly hope you will return so we can provide you with a flawless stay. Sincerely, Christoph Moje Hotel Manager
Other trip May 6, 2015
Russ
US
5.0 / 5Outstanding
"An incredible experience, well worth the price!"
From the moment I checked in, the hotel staff was very pleasant and accomodating. I absolutely loved the experience. Their grounds are immaculate and have a rich history in the Southern California area. I was impressed with the size, condition, cleanliness and decor of the room. I was very impressed with the buildings and the grounds. And, i was VERY impressed with the staff. They were patient with me and accomodated all my needs and requests and silly questions.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Bryan, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am delighted to know that you enjoyed many aspects of the hotel and particularly the impeccable service. Our team prides ourselves in providing an exceptional experience to our guests, and I am very pleased that you had a great stay with us. We look forward to welcoming you again. Best wishes, Christoph Moje Hotel Manager
Other trip May 4, 2015
Bryan
US
5.0 / 5Outstanding
"Elegant"
Gorgeous classic elegant property. This is not a new property but it is pristine. It sits in a quiet elegant neighborhood, not a commercial district. The staff is very well trained. The room was quiet and comfortable
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Robert, Thank you so much for reviewing your recent stay at The Langham Huntington, Pasadena. I am delighted to know that you enjoyed many aspects of the hotel. The hotel's enchanting setting, right in the heart of one of LA's most treasured neighborhoods, truly is one of the things that makes The Langham Huntington so special. We look forward to welcoming you again for another flawless stay. Best wishes, Christoph Moje Hotel Manager
1 night business trip Apr 28, 2015
Robert
US
5.0 / 5Outstanding
"Beautiful Historic Hotel in asadena"
Beautiful hotel in a very nice part of Pasadena. Close to Old Town as well as to South Pasadena and Downtown Los Angeles.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Scott, Thank you so much for reviewing your recent stay at The Langham Huntington, Pasadena. I am pleased to know that you enjoyed the property and our superb location. I will definitely share this feedback with our entire team who look forward to welcoming you back again. Best wishes, Christophe Moje Hotel Manager
1 night romance trip Apr 25, 2015
Scott
US
4.0 / 5Excellent
"Awesome Hotel, Noisy Neighbors Above Us."
Excellent experience upon check-in to check-out except for neighbors above seemed to be training for a marathon at 1 in the morning and again at 5am. Both occasions for about 15 minutes seemed as though they were running back and forth the length of the room...continuously. As anyone who stays here, it is not an inexpensive hotel, yet it doesn't break the bank--just expected to have a peaceful nights sleep. Other than that the grounds are beautiful, the common areas are kept clean and decorated beautifully and the staff is very hospitable. If I return again, I would ask for a top level room.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Vickie, Thank you for taking the time to share your feedback on your recent stay at The Langham Huntington, Pasadena. I am pleased to know you enjoyed your stay with us, and experienced great service from our team of professionals. I do apologize that a neighboring guests was cause for disturbance however; please know that our 24-hour security team is always on-call to respond to situations like this so that we may maintain the peace and quiet for which this neighborhood and property is so known. Again, we thank you for your feedback, which I will be sure to share with our respective internal departments. We hope to welcome you back again soon! Best wishes, Christophe Moje Hotel Manager
1 night romance trip Apr 23, 2015
Vickie
US
4.0 / 5Excellent
"Dissatisfied"
Service this time wasn't what I expected, hotel was busy with several events and as a guest we felt neglected and were told that we couldn't go to certain places because of the events
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Hank, Thank you for taking the time to review your recent stay with us. I truly apologize that your experience this time did not meet the high standards we set for ourselves, and for which we are known. Unfortunately during the times when clients and guests book our various meeting rooms, ballrooms and garden spaces, it can limit the areas which other guests are able to experience during the times of their event. We try our hardest to create a seamless experience for everyone and ensure that each and every guest is treated with equal importance and special attention. Please know that I will share this feedback with our meetings and events teams, as well as our guest services teams, to ensure these issues are addressed now and in the future. We do hope that you will consider visiting us again for an improved stay. Best wishes, Christophe Moje
2 night trip Apr 17, 2015
hank
US
5.0 / 5Outstanding
"Great service at this beautiful historic hotel"
Stayed at the hotel overnight as I was attending a fundraiser in the area. Mainly used it for sleeping...I used no other facilities at the hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Nancy, Thank you so much for taking the time to review your recent stay with us. I am so pleased to hear that you enjoyed your experience and received exceptional service from our team of professionals. We hope to welcome you back again very soon! Best wishes, Christophe Moje Hotel Manager
1 night family trip Apr 20, 2015
Nancy
US
5.0 / 5Outstanding
"Best Stay Ever!"
Outstanding environment;serene, elegant, and much class.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear guest, Thank you so much for reviewing your recent stay, and for this lovely feedback! I will be sure to share your comments with our entire team; we hope to welcome you back for another stay very soon. Best wishes, Christophe Moje Hotel Manager
1 night trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"getaway weekend"
Apart from the blonde boy questioning my stay at the Langham(this is the second time) it was again a very pleasant stay.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear guest, Thank you so much for taking the time to review your recent stay with us. I am thrilled to know you enjoyed your visit and will be sure to share your feedback with our team. We hope to see you again the next time your travels bring you back to the Pasadena area! Best wishes, Christophe Moje Hotel Manager
Other trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"great location& beautiful grounds!"
Nice greeting, overly friendly and helpful staff! Amazing kept gorgeous grounds!!! Could have stayed for a week and not have gotten tired of it! Classy & Elegant but Charming and Comfortable!
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear guest, Thank you so much for reviewing your stay at The Langham Huntington, Pasadena! I am thrilled to know that you enjoyed your experience, from the ambiance to the gardens, and particularly the service of our wonderful staff. I will be sure to share your comments with our teams internally. We look forward to welcoming you back! Best wishes, Christophe Moje Hotel Manager
Other trip Apr 20, 2015
Mrs. SMW
US
5.0 / 5Outstanding
"Lovely place"
One of the best hotels!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We are thrilled to count you as a fan of our beautiful property and appreciate the kind comments. We look forward to serving you again. Best wishes, Christoph Moje Hotel Manager
2 night family trip Mar 27, 2015
A Traveler
US
3.0 / 5Good
"Price is not worth"
I'm fan of the Hutington botanic garden. And it was my dream since many years to stay in this Hotel as we visite it ones a year. I'm traveling a lot and have experienced a lot of the nice hotels around the globe. The main location is great. We did stay for 2 nigth in the Lanai which is apart of the main bulding. The workers are very nice. The rooms are old and if you have the wrong naibors aboth than you hear al the steps.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Hugo, Thank you for sharing your experience at The Langham Huntington, Pasadena. We value and appreciate your feedback and apologize that your experiences have not lived up to the high standards we set for ourselves. Our hotel does staff a 24-hour security team and they are always available to respond to any noise complaints immediately, as we know the peace and quiet of the residential neighborhood in which we are located is a reason our guests choose The Langham to begin with. We apologize that in this instance, you found your stay disappointing and that the noise affected your enjoyment of the hotel. We do hope you will return soon for an improved stay. Sincerely, Christoph Moje Hotel Manager
Other trip Apr 18, 2015
hugo
US
4.0 / 5Excellent
"Beautiful Building, nice hotel"
Absolutely stunning property and the grounds are impeccably kept. Hotel rooms and amenities are not quite up to the same standard, but still a lovely experience
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Richard, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am very pleased to know that you enjoyed your stay and had the opportunity to explore the beautiful surroundings and cultural attractions near the hotel. The hotel's enchanting setting, right in the heart of one of LA's most treasured neighborhoods, truly is one of the things that makes The Langham Huntington so special. We will be reviewing opportunities to further enhance our guests' experience in the future and take all comments into careful consideration. Thank you for your feedback and we look forward to welcoming you again for a flawless experience. Best wishes, Christoph Moje Hotel Manager
Other trip Apr 14, 2015
Richard
US
5.0 / 5Outstanding
"Loved it"
it was a great stay. would stay again.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Vince, Thank you so much for reviewing your recent stay at The Langham Huntington, Pasadena. We are thrilled to know that you enjoyed your stay, and look forward to welcoming you back again soon. Best wishes, Christophe Moje Hotel Manager
3 night romance trip Apr 7, 2015
Vince
US
4.0 / 5Excellent
"Pillows very firm and over stuffed."
There was some mixup with my credit card. Charges almost went to someone else. Two in our party got sick. Don't know why but it was the morning we left, we ate at the hotel the entire time.
Genuine Expedia guest review
Other trip Apr 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazingly gorgeous hotel."
This visit is as only there for one night with my husband and son, but my experience was excellent as usual. I happened to have a sprained foot and was wheelchair bound, and I required a little more assistance than usual. Boy did they come through! I was treated with their typical excellent service, with smiles and graciousness from beginning to end. This is my favorite hotel.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Kristen, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am thrilled to know that we are your favorite hotel and you received exceptional service by our team of professionals. I will be sure to share your feedback with our entire team. We hope you get well soon and look forward to welcoming you again. Best wishes, Christophe Moje Hotel Manager
Other trip Apr 8, 2015
Kristen
US
5.0 / 5Outstanding
"AMAZING!"
Loved our staycation. We live 10 min away but felt so relaxed and pampered in the beautiful grounds of the Langham!
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. I am so pleased to know that you felt relaxed and pampered during your stay. We appreciate your business and look forward to the next time we may welcome you back. Best wishes, Christophe Moje Hotel Manager
Other trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
Nice historic hotel, private, yet busy. There was filming for a pilot TV show at the time of our stay, but staff was very focused on guests.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. I am very pleased that you received exceptional service from our team of professionals. We appreciate your wonderful feedback and look forward to welcoming you back. Best wishes, Christophe Moje Hotel Manager
Other trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"very nice hotel, elegant place I experienced."
The hotel is so good that I will stay next time when I visit California.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear James, Thank you so much for taking the time to review your recent stay here at The Langham Huntington, Pasadena. I am very pleased to hear this wonderful feedback and that you enjoyed your stay. I will share your comments with our team, and we look forward to your return! Best wishes, Christoph Moje Hotel Manager
Other trip Apr 4, 2015
James
US
2.0 / 5Fair
"One nite stay"
Bed was like sleeping in a taco. Pillows were like couch pillows. Very hard. No comp water bottles in the room. That's strange. Breakfast was nice but $25.00 for some eggs and bacon is a little over the top. Overall the hotel was nice but really boring.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear guest, Thank you for taking the time to review your recent stay at our hotel. I am so disappointed to hear that you did not find your stay enjoyable. The Blissful Bed in particular is a Langham signature designed for ultimate comfort, so we are disappointed to hear that you did not find it comfortable. Please accept our sincere apologies that your overall experience with us did not meet the high expectations which we set for ourselves, and which our guests expect. We do hope that you will visit us again so we may have the chance to show you what a true Langham Huntington experience should be like. We would definitely encourage you to experience all that our 23-acre property has to offer, including historic tours given by our Service Stylists, an award-winning Chuan Spa and Salon and other amenities including tennis courts, swimming pool, free fitness classes, bike rentals and much more. Thank you again for your feedback, and again, we hope you will return for an improved stay some time soon. Best wishes, Christophe Moje Hotel Manager
Other trip Mar 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice, friendly staff"
We had a wonderful stay, our room was in the Lanai Building in from if the pool.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Hilda, Thank you very much for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am thrilled to know that you enjoyed your visit, particularly your room in our Lanai building, which overlooks our pool area and garden. I will be sure to share your feedback with our team, and we hope to welcome you back again very soon! Best wishes, Christophe Moje Hotel Manager
Other trip Mar 30, 2015
Hilda
US
4.0 / 5Excellent
"A quiet place"
A nice place away from LA. Old school elegance, tucked away in a residential neighborhood. Good restaurants, and a nice spa.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Todd, Thank you so much for taking a moment to review your visit to The Langham Huntington, Pasadena. I'm so pleased to hear you had a wonderful experience here, and had a chance to experience some of our great amenities like Chuan Spa and our dining outlets. I will be sure to share your feedback with our team. Please do come back and see us again! Best wishes, Christophe Moje Hotel Manager
Other trip Mar 30, 2015
Todd
US
4.0 / 5Excellent
Very nice place to stay. The only downside is that the wall are not very sound proof. We had a family of 3 children living next down and we can hear the screaming of the children all the time.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback and apologize that your experiences have not lived up to the high standards we set for ourselves. Our hotel does staff a 24-hour security team and they are always available to respond to any noise complaints immediately, as we know the peace and quiet of the residential neighborhood in which we are located is a reason our guests choose The Langham to begin with. We apologize that in this instance, you found your stay disappointing and that the noise affected your enjoyment of the hotel. Please accept our sincere apologies, and we do hope you will return soon for an improved stay. Sincerely, Christoph Moje Hotel Manager
Other trip Mar 24, 2015
A Traveler
US
5.0 / 5Outstanding
"A hidden oasis!"
Superb hotel for work or play...or just relaxing
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear traveller, Thank you very much for the kind comments regarding your experience at The Langham Huntington, Pasadena. I am thrilled to read that you had an amazing stay and will be sure to share your wonderful feedback with our entire team. We look forward to welcoming you back! Best wishes, Christoph Moje Hotel Manager
1 night business trip Mar 17, 2015
A Traveler
US
5.0 / 5Outstanding
This is a wonderful hotel. Staff is awesome and will go out of their way to help in any way possible. I even got to ring the bell. Can't wait to go back!
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am very pleased that you received awesome service from our team of professionals and were honored to ring our antique railroad bell! The bell in the Courtyard symbolizes Henry Huntington's great contributions to the hotel and the surrounding community. All our hotels have this special Change of Day ceremony at 7:05 p.m. every day and it’s definitely an exciting moment for our special guests who are able to participate in this wonderful tradition. I will be sure to share your wonderful feedback with the entire team and we hope to welcome you back again. Best regards, Christoph Moje Hotel Manager
Other trip Mar 11, 2015
A Traveler
US
5.0 / 5Outstanding
Beautiful building and attention to details. Super friendly staff, not a thing overlooked. If you are looking for a really nice experience, you can depend on this place.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am very pleased to know that you enjoyed the surroundings, décor and service at our hotel. As we definitely want to make guests aware, we do include a note on the valet parking situation on our websites and in each confirmation letter after a reservation is made. Unfortunately as we are surrounded by an upscale residential neighborhood, it is the only option available to the hotel to offer our guests. However, we will review your feedback as it may be beneficial to seek additional ways to make sure our guests receive this information before and upon arrival. Thank you for your candid feedback and we look forward to welcoming you again! Best wishes, Christoph Moje Hotel Manager
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Langham wonderland"
My second year there. Beautiful, restful setting. Gourmet food. Close to local activities.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Mickey, Welcome Back! Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am very pleased to know that you had a wonderful experience and received great service from our team of professionals. I will be reviewing the parking fee with our executive team who continues to seek to enhance our guests' experience. Thank your candid feedback and we look forward to welcoming you again. Best wishes, Christoph Moje Hotel Manager
Other trip Mar 4, 2015
Mickey
US
5.0 / 5Outstanding
"Most beautiful hotel in Pasadena"
Our room was beautiful and comfortable. The bed was amazing! The overall ambiance of the hotel makes you feel very special. The grounds are beautiful and the valet parking staff is excellent. The only dining I did was in the bar. It was beautiful and had a great view from the terrace. I felt the staff at reception was a bit wooden, cold. I asked a question about the Expedia VIP program and was made to feel like I was trying to get away with something. And be warned, the valet parking is $27 per day. There is no self parking. Still, a great stay.
Genuine Expedia guest review
Other trip Mar 2, 2015
karen
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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