All hotels in Pasadena, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1401 S Oak Knoll Ave, Pasadena, CA, 91106, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 599 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.8
  • < Previous
  • Page 1 of 12
  • Next >
5.0 / 5Outstanding
"Lovely hotel in nice neighbourhood"
We've stayed here several times. Fabulous hotel with beautiful grounds just outside central Pasadena. It is expensive - the valet parking charges and pricey (but good) restaurants can add a lot to your bill. There are plenty of excellent eating alternatives within a mile or so of the hotel.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2016
Henry
US
5.0 / 5Outstanding
"Lovely hotel"
This is the second time we have stayed at th Langham. It is in a beautiful neighborhood and conveniently located near our daughter. The hotel is lovely and the service is excellent. If you want to have the Wedgwood Tea, be sure to make a reservation in advance. Because we have forgotten to plan ahead, we have not been able to try the afternoon tea.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Maria, Thank you for taking the time to share this wonderful feedback regarding your recent stay with us. I am so glad to know that you have enjoyed your visits and find our hotel convenient and the staff service excellent. I do apologize that you have not had the opportunity to try our signature Afternoon Tea with Wedgwood, as it is certainly a can't-miss Langham experience! We look forward to accommodating a reservation for you soon and welcoming you back for another flawless visit in the near future. Best Regards, Vern Lakusta Director of Hotel Operations
3 night romance trip Jan 22, 2016
Maria
US
4.0 / 5Excellent
"So so"
The service was so so!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Edgar, Thank you for taking the time to review your recent stay. I am glad to know that you enjoyed your visit, however apologize for the lapse in service which you experienced, as this is our #1 priority. We hope you will return again soon so we may have the opportunity to show you a flawless stay. Best Regards, Vern Lakusta Director of Hotel Operations
1 night trip with friends Oct 10, 2015
Edgar Iván
US
4.0 / 5Excellent
"Fine hotel to stay at"
The hotel on the outside was very beautiful and clean. Inside the room, it was also pretty. However, there were certain things about the hotel that did not meet our expectations, given the price of renting this room. For example, the towels and robes were very rough; the toilet paper was one-ply; it took 40 minutes for the hotel to bring us a second robe since they only provided us with one robe; and there was nothing free in the hotel room (e.g., coffee). Given the price that we are paying for this hotel room, we expected the quality of the materials and services to be a little higher.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear guest, thank you for taking the time to review your recent stay with us. I am pleased to know that you enjoyed the ambiance of our lovely, historic property and your overall visit. I do apologize that our amenities and offerings did not meet expectation, and I will certainly review this feedback with our housekeeping team and managers. It might be worth noting that we do offer a number of complimentary amenities to all guests, including complimentary WiFi and in-room coffee and tea. Nespresso pods are available in-room for the additional cost that you mention. We do thank you again for your feedback and hope you will give us the opportunity to show you a flawless stay in the future. Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Dec 28, 2015
A Traveler
US
5.0 / 5Outstanding
Wonderful!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, It's wonderful to know that you had a great stay with us. We look forward to having you again. Happy Holidays! Best, Vern Lakusta Director of Hotel Operations
1 night romance trip Dec 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Elegance, Charm, and History!!"
I stayed for 1 night wish I could have stayed longer. Beautiful hotel that maintains its history. Excellent service from everyone at the hotel. Loved this place.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Dennis, Thank you for sharing this wonderful feedback with us. I am so glad to know that you had a wonderful visit with us. We look forward to welcoming you again - hopefully soon. Best Regards, Vern Lakusta Director of Hotel Operations
1 night business trip Dec 8, 2015
Dennis
US
5.0 / 5Outstanding
"Amazing hotel, excellent customer service!"
Beautiful hotel and grounds, fantastic customer service. The staff is plentiful and always helpful.We'll be back!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Robert, Thank you for taking the time to review your recent stay with us. I am pleased to hear that you had such a wonderful overall experience and received exceptional service from our team of professionals. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. I will be sure to share this review with our staff, and we look forward to welcoming you again for a flawless visit! Best, Vern Lakusta Director of Hotel Operations
2 night romance trip Dec 12, 2015
Robert
US
5.0 / 5Outstanding
"Oasis in Pasadena"
One glorious night of excellent service and food. The people at The Langham are really the most accommodating and nicest people you will find at any hotel. The food was amazing and perfect. My nephew and I celebrated our birthdays by ordering in room service, playing with legos, and relaxing poolside. I will be back.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Lauren, Happy Belated Birthday to you and your nephew! Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. I am very pleased to know that you and your nephew enjoyed many aspects of the hotel and received impeccable service from our team of professionals. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. We very much hope to welcome you back for another flawless stay! Warmest, Vern Lakusta Director of Hotel Operations
1 night family trip Dec 5, 2015
Lauren
US
5.0 / 5Outstanding
"WONDERFUL STAY"
Excellent thanks so much great stay
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear John, Thank you for your kind review. We look forward to welcoming you again for another exceptional stay. Best Regards, Vern Lakusta Director of Hotel Operations
2 night trip with friends Dec 1, 2015
John
US
5.0 / 5Outstanding
"A paradise in the heart of Pasadena."
Pasadena is one of our favorite places to stay when we visit our family in LA. This the first time we stayed at the Langham and we are very pleased with the service and location. The grounds are kept well and the rooms are clean. The location is great because it close to downtown Pasadena where you can find great restaurants and shopping. Hotel food was ok at the Terrace, The Tap room had live entertainment during the weekends. The steakhouse was "ok" compared to the other steak places in downtown. Overall we are pleased with our stay. The hotel rate is very reasonable compared to the other 5 star hotels in LA. I will definitely go back during the summer so I can enjoy the beautiful grounds of the hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Melody, Thank you for this lovely review for your recent stay at The Langham Huntington, Pasadena. The hotel's enchanting setting, right in the heart of one of LA's most treasured neighborhoods, truly is one of the things that makes The Langham Huntington so special. I will definitely share your feedback with our team who look forward to welcoming you back the next time your travels bring you to Los Angeles. Warmly, Vern Lakusta Director of Hotel Operation
3 night family trip Nov 25, 2015
melody
US
5.0 / 5Outstanding
"Indulgent getaway"
Stayed one night before Thanksgiving. Room was well-located, clean and large with fine views of hotel & garden. Lovely public rooms, especially Tap Room bar and porch. Hotel is located in midst of residential area so need car to go to other commercial & restaurant areas, but most not far away. Kudos to staff for extremely pleasant & helpful attitudes.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Maxine, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. I am pleased to know that you enjoyed your visit. It may be of interest to note that we do provide a complimentary shuttle for our guests to transport them at their leisure and by request for drop-offs and pick-ups around the local area, particularly in nearby Old Town Pasadena with its many restaurants, shops and attractions. We hope to have the opportunity to welcome you back some time soon. Best regards, Vern Lakusta Director of Hotel Operations
1 night family trip Nov 25, 2015
Maxine
US
3.0 / 5Good
"Grounds are beautiful, rooms are lackluster"
I had a solo stay at the Langham last weekend, and while the grounds are stunning and the staff very kind, the rooms are quite old and lackluster. The bathrooms are particularly un-special, and for the rates they charge, I expected finer accomodations. The interiors need an upgrade.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Laurie, Thank you for taking the time to share your feedback with us. I am pleased to know that you enjoyed your overall experience. We thank you also for sharing your concerns, which we will address with our team as we continue to seek for ways to enhance our guest's experience with future upgrades and maintenance. We hope to welcome you back again in the future. Best Regards, Vern Lakusta Director of Hotel Operations
1 night trip Nov 21, 2015
Laurie
US
5.0 / 5Outstanding
"oasis"
very relaxing, pleasant location, very nice facility and grounds
Genuine Hotels.com guest review
4 night romance trip Nov 19, 2015
Jeffery
US
4.0 / 5Excellent
"We'll be back!"
My husband and I were there for a business dinner in town. I started to come down with the flu at check in. We actually checked out the next morning before 7:30am so I could go home and we needed to miss the traffic! So, we didn't get to enjoy the hotel, room service on the balcony, etc! We hope to come back and make better memories!!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Debra, Thank you for taking the time to review your stay with us - we hope to have the opportunity to welcome you again for an even better stay. Warmest, Vern Lakusta Director of Hotel Operations
1 night business trip Nov 14, 2015
Debra
US
5.0 / 5Outstanding
"Serene oasis"
I love this hotel more each time I stay there. It's hard to believe there are as many guests as there are, as you can easily find a spot on a Sunday morning to sit and read or enjoy the view of the grounds.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Julia, Thank you for your kind feedback. I am delighted to know enjoyed your visit and will be sure to share your wonderful review with the staff. We look forward to welcoming all of you again - hopefully very soon! Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Nov 7, 2015
Julia
US
5.0 / 5Outstanding
"Excellent"
This hotel amazing. It had the most amazing views and it was very spacious and super clean. The hotel staff was super helpful and I loved it.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Victoria, Thank you very much for your kind review. It's wonderful to know that you received impeccable service and enjoyed your visit. I will definitely share this feedback with our entire team who look forward to welcoming you back again. Best Regards, Vern Lakusta Director of Hotel Operations
1 night business trip Nov 1, 2015
Victoria
US
5.0 / 5Outstanding
"Nice luxury getaway"
Beautiful hotel and landscaping. Wonderful pool with poolside bar and lunch service. Great staff and food. Would have liked a coffee maker in room but everything else was wonderful.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear MaryAnna, I am pleased to hear that you had such a wonderful overall experience. It may be worth noting that we do provide coffee makers in the rooms and offer complimentary coffee in front of the lobby every morning.If for some reason one is missing from a room due to a repair or other need, please let us know and we are happy to provide one! Best, Vern
Other trip Oct 28, 2015
MaryAnna
US
5.0 / 5Outstanding
We love this hotel!! I've stayed in better rooms than this last time though. I love their corner rooms facing the backyard. Some of the rooms are a little run down but the beautiful grounds make up for it. It's in a neighborhood of gorgeous homes and you need to take a very short Uber ride to get to all the great restaurants in Pasadena.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Peter, Thank you very much for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am very pleased to know that you enjoyed your visit. The hotel's enchanting setting, right in the heart of one of LA's most treasured neighborhoods, truly is one of the things that makes The Langham Huntington so special. I will definitely share your feedback with our team as we continue to seek for ways to enhance our guest's experience with future upgrades and maintenance. We hope to welcome you back again soon. Best Regards, Vern Lakusta Director of Hotel Operations
2 night romance trip Oct 23, 2015
Peter
US
5.0 / 5Outstanding
Absolutely amazing. Langham Huntington is one of my favorites.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Irma, Thank you very much for your kind review. We are very pleased that you had a wonderful time with us and look forward to welcoming you again for another flawless stay! Best, Vern Lakusta Director of Hotel Operations
1 night family trip Oct 11, 2015
Irma
US
5.0 / 5Outstanding
"Excellent"
Our stay was awesome
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Robert, Thank you for the wonderful feedback. I am thrilled you had a wonderful time with us. We look forward to welcoming you again - hopefully very soon! Best, Vern Lakusta Director of Hotel Operations
1 night trip Oct 9, 2015
Robert
US
5.0 / 5Outstanding
First class hotel. Will be back.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you kindly for your wonderful review. We look forward to welcoming you again! Best, Vern Lakusta Director of Hotel Operations
1 night trip Sep 29, 2015
A Traveler
US
4.0 / 5Excellent
I am sensing a pattern with rooms booked on Hotels.com. I start out in a less-than-optimal room (this has happened about 25% of the time with my Hotels.com bookings). In all but one case I was relocated to a room with more appropriate accommodations, with graciousness from the hotel staff. This happened with my most recent booking at the Langham, which is a beautiful, perfectly maintained hotel and I would love to go back.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you for taking the time to review your recent stay with us. I am pleased to hear that you had such a wonderful experience and received exceptional service from our team of professionals. We are thrilled to count you as a fan and very much hope to welcome you back again for another stay! Best Regards, Vern Lakusta Director of Hotel Operations
1 night family trip Sep 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Two night business trip. This is one of the best hotels in the LA area (if not anywhere). Immaculate, quiet and beautiful grounds.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear David, Thank you for your kind feedback regarding your recent stay at the hotel. We are so pleased that you had a graet experience and hope to welcome you back again soon. Best Regards, Taryn Wolfe Guest Service Manager
2 night business trip Aug 24, 2015
David
US
5.0 / 5Outstanding
So wonderful and sleep so well, all people is nice, friendly, I would like to stay here when I traveling Pasadena
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Hsaiohan, Thank you so much for taking the time to review your recent stay. We are so pleased to hear that you enjoyed your visit and received excellent service from our team of professionals. We look forward to welcoming you back soon. Best Regards, Taryn Wolfe Guest Service Manager
2 night business trip Aug 25, 2015
Hsiaohan
US
5.0 / 5Outstanding
Always a great place to stay, classic hotel in a great location
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to relate your stay at The Langham Huntington, Pasadena. I am so glad to know that you enjoyed your visit, and we look forward to welcoming you again soon. Best wishes, Taryn Wolfe Guest Service Manager
Other trip Aug 24, 2015
Mark
US
5.0 / 5Outstanding
"Good"
As expected get my work done, I like the reception desk, very accommodating and friendly and professional
Genuine Expedia guest review
Other trip Aug 23, 2015
A Traveler
US
5.0 / 5Outstanding
"I highly recommend this hotel"
We had a great stay! We received a complimentary upgrade to a suite and it was lovely. Without being asked the staff sent up a kid's robe and slippers for my 7 year old. Fantastic.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Thank you very much for taking the time to relate your recent stay at The Langham Huntington, Pasadena. I am very pleased to know that you enjoyed your suite as well as our children’s amenities. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. We very much hope to welcome you back for a flawless stay! Best regards, Taryn Wolfe Guest Service Manager
1 night family trip Aug 17, 2015
A Traveler
US
3.0 / 5Good
"Disappointing with some redeeming qualities."
Pros: *The food in the restaurant was very good. *The bar was fun - a good jazz trio, comfortable, good service. *Lovely grounds. *The room was spacious and beautifully decorated and very clean. *Service at reception was efficient and accomodating. *Easy to get lost - several friendly employees helped us find our way as we wandered. *Don't have children at home, but seemed like a really good hotel for families (pool, kid's library.) Cons: *The valets seemed confused and disorganized. Nobody greeted us when we arrived; we had to track someone down. Nobody helped us with luggage, coming or going. *Cold water in the shower. *An outlet wasn't working - couldn't use the Keurig coffeemaker. *NOISY - the doors to the rooms bang shut. In addition, we heard pounding on the walls, and people talking loudly late at night and early in the morning. Made it difficult to sleep. Like a cheap motel. *The service in the restaurant, other than the very friendly hostess, was cold and abrupt. I've gotten friendlier, better service in chain coffee shops. The Langham bills itself as elegant, but it's really not. Wouldn't spend the money there again.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Lisa, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We thank you also for sharing your concerns, which we will address with our respective teams as we continue to seek for ways to enhance our guest's experience. I am disappointed to hear that your experience did not live up to the high standards that we set for ourselves and would welcome the opportunity to speak with you further. Please feel free to provide me the best contact information for me to reach you. We do hope you will consider returning in the future to experience the service for which Langham is known. Sincerely, Taryn Wolfe Guest Service Manager
Other trip Aug 20, 2015
Lisa
US
3.0 / 5Good
"Inconsistent for the Price"
Beautiful grounds, beautiful pool area. Uncomfortable lounge cushions, uncomfortable bed, food at Terrace Restaurant mediocre (bistro steak tough and full of gristle, broccolini charred). Had to flag down staff to order a drink at the pool after I had been sitting there for 30 minutes, and flag down someone to order breakfast. Front desk staff unenthused. Valet people seemed on the ball and lovely.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Pam, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. While I am very pleased that you had the opportunity to explore our grounds as well as the pool area, I do apologize your visit did not meet the high standards we set for ourselves. Thank you for your feedback; I will certainly address these concerns with the respective teams, as we continue to seek for ways to enhance our guests' experience. We hope to have the opportunity to serve you again. Sincerely, Taryn Wolfe Guest Service Manager
Other trip Aug 17, 2015
Pam
US
4.0 / 5Excellent
Classic luxury hotel - beautiful grounds
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am thrilled that you enjoyed your stay with us. We look forward to welcoming you again - hopefully very soon! Best regards, Taryn Wolfe Guest Service Manager
1 night romance trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great couples retreat."
go for the Club level package
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Michael, Thank you very much for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am thrilled to know that you had a wonderful stay with us, and will be sure to share your kind comments with our entire team; we hope to welcome you again soon. Best wishes, Taryn Wolfe Guest Service Manager
1 night romance trip Aug 1, 2015
Michael
US
4.0 / 5Excellent
We loved the location of the Hotel. The grounds were beautiful. Food was excellent. Service was great. The only down side for us was paying almost 700.00 for one night and our cottage room was old. There was some dry rot in the room and the carpet needs to be re-stretched. We thought we would be getting something new and updated for the cost. With that being said though, it was clean and we are glad we stayed there.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. While I am very pleased that you enjoyed your stay, I am disappointed to hear that your room did not meet expectation. We are working hard to both maintain and upgrade the property, so this feedback is vital for us to learn where the greatest areas of concern are. Please rest assured I have addressed this with our team, and we hope to have the opportunity to welcome you back again sometime soon for a flawless stay. Sincerely, Taryn Wolfe Guest Service Manager
1 night family trip Aug 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect Hotel"
Loved every minute. The room was great and we enjoyed the view from our big window. Jonathon treated us like royalty.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Anne, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am very pleased to know that you had an amazing time with us. I will be sure to share your wonderful feedback with the entire team, especially noting Jonathan, our service stylist. We look forward to serving you again. Best regards, Taryn Wolfe Guest Service Manager
3 night family trip Jul 30, 2015
Anne
US
5.0 / 5Outstanding
"Beautiful Hotel"
Everyone here is so nice! The people at the front desk are nice but the housekeeping staff is exceptional! Super sweet and very thorough.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Susan, Thank you very much for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am very pleased to know that you had an amazing time and received impeccable service from our team of professionals. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. I will definitely share your feedback with our team who very much hope to welcome you again for another flawless experience. Best wishes, Taryn Wolfe Guest Service Manager
Other trip Aug 1, 2015
Susan
US
5.0 / 5Outstanding
Fabulous. A resort in the City of Pasadena.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Walter, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am thrilled that you enjoyed your stay with us. We look forward to welcoming you again - hopefully very soon! Best, Christoph Moje Hotel Manager
3 night trip Jul 18, 2015
Walter
US
5.0 / 5Outstanding
"Very nice hotel!"
Flight got cancelled and this was the only hotel available within 40 miles. Crazy summer travel in LA! Loved the hotel! Great service.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Scott, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am very glad to hear that you loved our hotel and received great service from our team of professionals. We look forward to welcoming you again! Safe travels! Best wishes, Christoph Moje Hotel Manager
1 night business trip Jul 22, 2015
scott
US
4.0 / 5Excellent
"Classy Comfortable...great to hang around all day"
Hotel was very special; Room was beautiful; felt like a grand old hotel but was very clean and comfy
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear K&J, Thank you very much for sharing your recent experience at The Langham Huntington, Pasadena. I am thrilled to know that you had a wonderful stay with us and will be sure to share your kind comments with our entire team. We look forward to welcoming you back again - hopefully very soon! Best regards, Christoph Moje Hotel Manager
Other trip Jul 24, 2015
K & J
US
2.0 / 5Fair
"Nice on outside poor rooms"
Terrible rooms. Musty and smokey. Needs complete overhaul of guest rooms
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback. I am disappointed to hear that your experience did not live up to the high standards that we set for ourselves. Your comments allow us to maintain exceptional levels of service by identifying potential problem areas and correcting them. Our Guest Service Manager, Taryn Wolfe, would welcome the opportunity to speak with you regarding your experience. Please feel free to provide us the best contact information for us to reach you. Again, I do apologize and truly hope you will return so we can provide you with a flawless stay. Sincerely, Christoph Moje Hotel Manager
Other trip Jul 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Good night's rest"
No self park, valet was about $27 overnight. Parking area was full and valets were hopping. Congestion at the hotel entrance and had to be careful. An excellent night sleep before a day of long day of driving and flying back home.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Maria, Thank you very much for taking the time to relate your stay at The Langham Huntington, Pasadena. I am delighted to know that you had a great rest during your stay but do apologize for the congestion you experienced at valet. I have addressed this with our Valet Parking Team who would ensure a flawless experience upon your return. We very much hope to welcome you back the next time your travels bring you to Los Angeles. Safe travels! Best wishes, Christoph Moje
Other trip Jul 13, 2015
Maria
US
3.0 / 5Good
The last time we stayed at the Langham, we really enjoyed it. But this time, everything from the rude girl at the front desk to the stench of the room, left much to be desired. Around 1030 pm the fire alarm was pulled and went off for about 10 minutes and woke all three of my children up. We rented a couple movies for our room and the TV had green lines buzzing through the whole movie. I don't think we'll ever go back.
Genuine Expedia guest review
Other trip Jul 13, 2015
just ok
US
5.0 / 5Outstanding
"First Class Hotel"
Location was a bit far from the city but the service was great. Staff was friendly, courteous and very helpful.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you for taking the time to relate your experience at The Langham Huntington, Pasadena. I am delighted to know that you received impeccable service by our team of professionals. I will be sure to share your feedback with the entire team, who look forward to serving you again. Best wishes, Christoph Moje Hotel Manager
2 night family trip Jun 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Better than the Ritz!"
Very relaxing and comfortable. Not over the top. Wonderful place to hangout with family too!!!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Vincent, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am delighted to know that you and your family had a relaxing and comfortable stay with us. We look forward to welcoming you again - hopefully very soon! Have a great weekend. Best wishes, Christoph Moje
1 night family trip Jun 21, 2015
VINCENT
US
3.0 / 5Good
"Gorgeous hotel caters to mass tourism"
The hotel is so large that it is geared to mass tourism, with many children running around. Hence, the top-notch service one expects from a luxury hotel is lacking. The dining experience and menu is excellent. The classic room with a partial view was disappointing, given the wondrous setting of the hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Suzanne, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback. Please accept my sincere apologies for not providing the high standards that we strive so hard to achieve. We hope we will be able to provide a flawless experience for your next stay, and look forward to welcoming you again. Best regards, Christoph Moje Hotel Manager
1 night business trip Jun 17, 2015
Suzanne
US
5.0 / 5Outstanding
"Beautiful stay"
The Langham is one of the most beautiful hotels I have visited. The grounds are lovely. The staff friendly and the amenities great. Only downside was size of room. It was a bit tight for us but then again we're a family of 4 and had 2 double beds not a suite. The bathroom vanity was small in the room too which probably only mattered to me - the only female in the group.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Gina, Thank you very much for taking the time to relate your experience at The Langham Huntington, Pasadena. I am so pleased to hear that you enjoyed many aspects of the hotel, from the grounds to the service to the amenities. I will definitely share your feedback with our team, as we are actively working to enhance the guest experiences with future upgrades. We very much hope to welcome you back the next time your travels bring you to the Pasadena area. Best Regards, Christoph Moje Hotel Manager
3 night family trip Jun 15, 2015
Gina
US
5.0 / 5Outstanding
Beautiful, classic hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to relate your experience at The Langham Huntington, Pasadena. I am so pleased to know that you enjoyed your visit, and very much look forward to welcoming you back again. Best Regards, Christoph Moje Hotel Manager
1 night family trip Jun 16, 2015
A Traveler
US
3.0 / 5Good
"A little old"
Our room felt old and in need of an update.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to relate your experience at The Langham Huntington, Pasadena. We value and appreciate your feedback, and apologize that your experience did not live up to high standards that we set for ourselves. Please be assured I have addressed your concerns with the management team, as we are actively working to enhance the property with future upgrades and ongoing maintenance. We hope to welcome you back in the future for an improved experience. Sincerely, Christoph Moje Hotel Manager
2 night trip with friends Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
Amazing , Gabriel At the front desk was amazing !!'
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear hardev, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am very pleased to know that you had an amazing time with us. I will be sure to share your wonderful feedback with the entire team, especially noting Gabriel from our Front Desk Team. We look forward to serving you again. Best wishes, Christoph Moje Hotel Manager
1 night romance trip Jun 13, 2015
hardev
US
5.0 / 5Outstanding
"Getaway"
Just a fabulous hotel. Facilities and service are impeccable.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Thomas, Thank you very much for taking the time to share your experience at The Langham Huntington, Pasadena. I am delighted to know that you had a wonderful stay. We look forward to welcoming you again. Best Regards, Christoph Moje Hotel Manager
1 night romance trip Jun 12, 2015
Thomas
US
3.0 / 5Good
"Disappointed"
Not impressed. Dirty dishes in the hall ways, ice machine room that stunk, vents that haven't been cleaned in a long time
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback, and apologize that your experience did not live up to high standards that we set for ourselves. Please be assured I have addressed your concerns in regards to the issue you mentioned with the respective departments, as we are actively working to enhance the guest experiences. We hope to welcome you back in the future and deliver an improved experience. Sincerely, Christoph Moje Hotel Manager
Other trip Jun 16, 2015
A Traveler
US
4.0 / 5Excellent
Great vacation hotel in Santa Barbara Beach and spa
Genuine Expedia guest review
Other trip Jun 11, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 12
  • Next >