All hotels in Pasadena, California, United States of America
1 room, 2 adults
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1401 S Oak Knoll AvePasadenaCA91106United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 591 reviews)

  • Wellness Area
    Great wellness & sports facilities
  • Service
    Fantastic service
  • Amenities
    Great amenities
  • Pool
    Great pool
  • Location
    Great location
  • Value for money
    Poor value for money
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5.0 / 5Outstanding
"Best Wedding Anniversary experience"
We went to celebrate our wedding anniversary and the hotel made every effort with every opportunity to make us feel special. We were greeted within minutes of entering our bedroom with chocolate covered strawberries and dinner at the Royce there was a card was waiting for us on our table Wishing us a Happy Anniversary. The evening ended with a celebratory dessert. The hotel is elegant and the grounds are beautifully landscaped. My husband and I felt as if we walked into a dream palace. We hope to come back and celebrate many more anniversaries at the Langham. You have a choice of restaurants to eat throughout the day and there is an outdoor dining available at two of the restaurants. They also have a cute little outdoor jacuzzi and swimming pool.
Genuine Hotels.com guest review
Response by Vern Lakusta
Dear guest, Thank you so much for taking the time to share this wonderful feedback about your recent stay. I am thrilled to hear you enjoyed your time at The Langham so much, and that we were able to help make your anniversary a very special one for you both! We hope to have the opportunity to celebrate many more anniversaries with you and help you create more wonderful memories. Thank you again. Best Regards, Vern Lakusta Director of Hotel Operations
Romance trip Apr 11, 2016
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
Beautiful hotel in lovely residential area. Room was large with a comfortable bed. Staff very helpful and friendly.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear John, Thank you so much for sharing this great feedback about your recent stay! I am so pleased to know your enjoyed your accommodations and the lovely surrounding neighborhood, as well as had a fantastic experience with our staff. We hope to have the opportunity to welcome you back again soon! Best Regards, Vern Lakusta Director of Hotel Operations
3 night romance trip Mar 29, 2016
John
US
5.0 / 5Outstanding
"South Pasadena get-away"
Great neighborhood for walking and seeing gorgeous craftsman-style homes. Walking distance to the small downtown of South Pasadena. Ideal location! Hotel is beautiful. Very friendly staff. Great beds. Rooms are quiet.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Robin, Thank you for sharing this wonderful feedback regarding your recent stay at The Langham Huntington, Pasadena. I am so glad to know that you enjoyed the surroundings and accommodations, and had a great experience with our staff. I will be sure to share this review with our teams, and we hope to have the opportunity to welcome you back again soon. Best Regards, Vern Lakusta Director of Hotel Operations
2 night romance trip Apr 1, 2016
Robin
US
3.0 / 5Good
It was ok. Pretty setting, nice enough rooms, but given the price (over $300 a night plus $27.50 a night parking fee ?!). It didn't help that the power went out in the morning and we had to shower in the dark, but that really isn't the hotel's fault, per se. All in all it was fine, but I can't see spending so much per night again for a hotel room that isn't more thrilling.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Janelle, Thank you for taking the time to share your feedback about your recent visit to The Langham. While I am pleased to hear you enjoyed your overall stay, I am disappointed to know that the experience did not exceed expectations. We would love to have you experience more of our offerings here at the hotel, including our award-winning spa, relaxing heated saline swimming pool and jacuzzi, 23 acres of gardens, tennis classes and more, so that we may have an opportunity to show you what a lovely oasis our property can be! We hope to welcome you back again some time soon the next time your travels bring you to Pasadena for a relaxing, enjoyable stay. Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Mar 27, 2016
JANELLE
US
5.0 / 5Outstanding
"The Best Stay"
Great Hotel
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Ardeen, Thank you so much for sharing this wonderful feedback. We are so glad to know you enjoyed your stay with us and very much look forward to welcoming you back again, hopefully very soon! Best Regards, Vern Lakusta Director of Hotel Operations
3 night family trip Mar 31, 2016
ARDEEN
US
5.0 / 5Outstanding
"Marvelous place"
my favorite hotel in the world
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Cesario, Thank you so much for sharing this wonderful feedback with us - we are honored to be your favorite hotel! We very much look forward to welcoming you back again, hopefully very soon. Best Regards, Vern Lakusta Director of Hotel Operations
4 night romance trip Mar 24, 2016
Cesario
US
4.0 / 5Excellent
Wonderful hotel with beautiful relaxing environment. Great food and great service. Rooms were decent size with nice clean décor but very old style. Bathroom was from the 70's, shower had no pressure, small sink, tub was old. Looking at the hotel location and the price you are paying the bathroom and the room itself were not up par comparing to some other hotels with similar price range.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Nadeem, Thank you for taking the time to share this feedback about your recent stay with us. I am so glad to hear you enjoyed your accommodations and the relaxing ambiance of the property, as well as had a chance to experience our restaurants. While our rooms are up-to-date with modern amenities and offerings in an old-world style that befits the 100+ year history of our property, I do apologize that they did not meet expectation and will be sure to share this feedback with our executive team members as we look to prepare for upgrades and maintenance soon. We thank you again for staying with us and hope that you will return again the next time your travels bring you to Pasadena so we may have the opportunity to show you a flawless stay! Best Regards, Vern Lakusta Director of Hotel Operations
3 night family trip Mar 26, 2016
Nadeem
US
3.0 / 5Good
"Beautiful Hotel, not a great Experience"
We always love the Langham in Pasadena, have stayed many times. Unfortunately we were there for Easter weekend and did not have the best stay. Our room was right next to the hallway by the pool, ground level and was dark with no view and very very noisy. I booked a deluxe king thinking it would be nicer than the normal rooms but it was not and so loud and terrible location. Also, the hotel would not accommodate us for Easter brunch at any of their restaurants and when I complained to the hotel they did not do anything about it, just apologized. My interaction with guest services was disappointing, not the same level of service as other luxury hotels. Pool was overcrowded and messy- water was empty all day and food orders took forever when you could get your hands on hotel staff by the pool! You would assume the hotel would have over-staffed for a busy holiday weekend. Oh well.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Alexandra, Thank you for taking the time to share your feedback regarding your recent stay. We thank you very much for being a loyal guest of our hotel and truly apologize for the inconveniences you experienced over Easter weekend. Unfortunately our Easter brunches at all restaurants fill up far in advance and required early reservation - I am so sorry that we could not accommodate you as it is an annual tradition for many guests and we would very much like to have you experience it! I will be sure to review your feedback regarding our pool and overall service experience with our executive team as we continue to conduct all-staff service trainings and prepare for our busy summer season, to ensure that these deficiencies will be corrected immediately and all guests will receive the level of service for which we are known and which we strive to provide for all our guests. We hope that you will return soon for another visit so we may have the opportunity to show you a flawless stay. Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Mar 26, 2016
Alexandra
US
5.0 / 5Outstanding
"Five Star experience"
The perfect escape to luxury
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Janet, Thank you for taking the time to share your feedback regarding your recent stay. I am thrilled to hear you enjoyed your visit and found our hotel a grand escape! We hope to welcome you back again some time soon. Best Regards, Vern Lakusta Director of Hotel Operations
1 night business trip Mar 20, 2016
Janet
US
5.0 / 5Outstanding
"Fun and Beautiful Hotel"
Had a local party to go to so I wanted to stay the night. Fortunately all of the smaller motels/hotels were booked so I was "forced" to stay here. I'm glad I did because it was such a great experience particularly with the staff at the Tap Room who made what would have been an ordinary hotel stay quite fun. I'll be back for sure.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Brian, Thank you so much for taking the time to share this great feedback regarding your recent stay. We are so glad you stumbled upon us and enjoyed your accommodations, as well as received great service from our Tap Room team! We look forward to welcoming you back again soon. Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Mar 19, 2016
Brian
US
5.0 / 5Outstanding
"Exceptional"
This is an exceptional hotel...period
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Nathaniel, Thank you so much for sharing this great feedback regarding your recent stay! I am so pleased to know you enjoyed your visit. We hope you will return again soon for another stay with us the next time your travels bring you to Pasadena. Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Mar 13, 2016
Nathaniel
US
5.0 / 5Outstanding
"Very comfortable stay."
Beautiful hotel is quiet setting.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear John, Thank you for taking the time to share this great feedback about your recent stay with us. I am thrilled to know that you enjoyed your accommodations and the property as a whole. We look forward to welcoming you back the next time your travels bring you to Pasadena! Best Regards, Vern Lakusta Director of Hotel Operations
2 night romance trip Mar 11, 2016
John
US
5.0 / 5Outstanding
"Race Day"
The main reason for my visit was to go to Santa Anita for the horse races. The hotel was great and had everything you would want at a premium hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Charles, Thank you so much for sharing this great feedback regarding your recent stay. I am so pleased to hear you enjoyed your accommodations and visit to our lovely property. We hope to welcome you back again soon the next time your travels bring you to the Pasadena area! Best Regards, Vern Lakusta Director of Hotel Operations
2 night trip with friends Mar 11, 2016
Charles
US
5.0 / 5Outstanding
"Langham 5+"
The Langham was a true first class resort hotel. The hotel is spectacular in appearance, amenities and service. It is the finest luxury hotel in which I have stayed.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Timothy, Thank you so much for sharing this great feedback regarding your recent stay with us! I am thrilled to hear you enjoyed your visit, from our ambiance and amenities to the signature fine service of our team. We very much hope to have the opportunity to welcome you back again soon! Best Regards, Vern Lakusta Director of Hotel Operations
3 night family trip Feb 19, 2016
Timothy
US
5.0 / 5Outstanding
"Lovely hotel in nice neighbourhood"
We've stayed here several times. Fabulous hotel with beautiful grounds just outside central Pasadena. It is expensive - the valet parking charges and pricey (but good) restaurants can add a lot to your bill. There are plenty of excellent eating alternatives within a mile or so of the hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Henry, Thank you so much for taking the time to review your recent visits to The Langham Huntington, Pasadena, and for being a loyal guest! I am so pleased to hear you continuously enjoy your stays with us, and have had a chance to enjoy the many offerings around the neighborhood, as well. We look forward to welcoming you back again soon! Best Regards, Vern Lakusta Director of Hotel Operations
2 night romance trip Jan 30, 2016
Henry
US
5.0 / 5Outstanding
"Lovely hotel"
This is the second time we have stayed at th Langham. It is in a beautiful neighborhood and conveniently located near our daughter. The hotel is lovely and the service is excellent. If you want to have the Wedgwood Tea, be sure to make a reservation in advance. Because we have forgotten to plan ahead, we have not been able to try the afternoon tea.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Maria, Thank you for taking the time to share this wonderful feedback regarding your recent stay with us. I am so glad to know that you have enjoyed your visits and find our hotel convenient and the staff service excellent. I do apologize that you have not had the opportunity to try our signature Afternoon Tea with Wedgwood, as it is certainly a can't-miss Langham experience! We look forward to accommodating a reservation for you soon and welcoming you back for another flawless visit in the near future. Best Regards, Vern Lakusta Director of Hotel Operations
3 night romance trip Jan 22, 2016
Maria
US
4.0 / 5Excellent
"So so"
The service was so so!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Edgar, Thank you for taking the time to review your recent stay. I am glad to know that you enjoyed your visit, however apologize for the lapse in service which you experienced, as this is our #1 priority. We hope you will return again soon so we may have the opportunity to show you a flawless stay. Best Regards, Vern Lakusta Director of Hotel Operations
1 night trip with friends Oct 10, 2015
Edgar Iván
US
4.0 / 5Excellent
"Fine hotel to stay at"
The hotel on the outside was very beautiful and clean. Inside the room, it was also pretty. However, there were certain things about the hotel that did not meet our expectations, given the price of renting this room. For example, the towels and robes were very rough; the toilet paper was one-ply; it took 40 minutes for the hotel to bring us a second robe since they only provided us with one robe; and there was nothing free in the hotel room (e.g., coffee). Given the price that we are paying for this hotel room, we expected the quality of the materials and services to be a little higher.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear guest, thank you for taking the time to review your recent stay with us. I am pleased to know that you enjoyed the ambiance of our lovely, historic property and your overall visit. I do apologize that our amenities and offerings did not meet expectation, and I will certainly review this feedback with our housekeeping team and managers. It might be worth noting that we do offer a number of complimentary amenities to all guests, including complimentary WiFi and in-room coffee and tea. Nespresso pods are available in-room for the additional cost that you mention. We do thank you again for your feedback and hope you will give us the opportunity to show you a flawless stay in the future. Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Dec 28, 2015
A Traveler
US
4.0 / 5Excellent
"Beautiful grounds, could use some improvements"
My sweetie and I stayed at the Langham for our honeymoon. Hotel staff was professional and responsive. The outdoor grounds were lovely. Improvements to this elegant, but aging facility, could have made the stay better.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Guest, Thank you for taking the time to review your recent stay with us. I am so glad to know you enjoyed our hotel and received excellent service from our team. We do apologize for the inconveniences you experienced during your stay - this feedback will allow us to pinpoint the areas in which we may improve. Please rest assured I will share these comments with the respective teams so we may ensure a flawless visit for our guests. We hope to have the opportunity to welcome you back soon. Best Regards, Vern Lakusta Director of Hotel Operations
Other trip Dec 23, 2015
A Traveler
US
4.0 / 5Excellent
"Construction detour-lost in la"
The hotel was nice enough to send me driving directions from LAX, Arriving after a 6 Hour flight at 10:30pm with my family is usually my favorite time to drive to OC--No traffic! But we decided to stay in Paasadena 2 nights for college tours before going to OC. As we headed up the 110 at midnight, a 20 minute drive.... traffic was crawling to a halt, due to a construction detour. Worse, the signs detoured us off the freeway and into unmarked detour through the streets. We didn't know which cars to follow and there were no detour signs. Our GPS directed us the wrong way and we spent a good hour driving back through the detour. We figured it out after much stress. It should have been avoided- I had spoken to the hotel the day before about our late arrival and directions. I think the reservationists should have known about the midnight detour ( obviously an ongoing event) and given us real directions around the 110 fwy. Also, when we got to our room, the pullout sofa for my kids was unmade and there was no extra blankets. We were exhausted and had appointments the next morning. Ugh. I had specially moved to a bigger room so it could fit the teens. Otherwise, the hotel was lovely, friendly, outstanding. No other complaints, it was stellar. But 5 star means your assist and anticipate what your guests need, so your guests are not delayed in late night arrivals.
Genuine Expedia guest review
Other trip Dec 18, 2015
weary traveler
US
5.0 / 5Outstanding
Wonderful!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, It's wonderful to know that you had a great stay with us. We look forward to having you again. Happy Holidays! Best, Vern Lakusta Director of Hotel Operations
1 night romance trip Dec 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Elegance, Charm, and History!!"
I stayed for 1 night wish I could have stayed longer. Beautiful hotel that maintains its history. Excellent service from everyone at the hotel. Loved this place.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Dennis, Thank you for sharing this wonderful feedback with us. I am so glad to know that you had a wonderful visit with us. We look forward to welcoming you again - hopefully soon. Best Regards, Vern Lakusta Director of Hotel Operations
1 night business trip Dec 8, 2015
Dennis
US
5.0 / 5Outstanding
"Amazing hotel, excellent customer service!"
Beautiful hotel and grounds, fantastic customer service. The staff is plentiful and always helpful.We'll be back!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Robert, Thank you for taking the time to review your recent stay with us. I am pleased to hear that you had such a wonderful overall experience and received exceptional service from our team of professionals. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. I will be sure to share this review with our staff, and we look forward to welcoming you again for a flawless visit! Best, Vern Lakusta Director of Hotel Operations
2 night romance trip Dec 12, 2015
Robert
US
5.0 / 5Outstanding
"Oasis in Pasadena"
One glorious night of excellent service and food. The people at The Langham are really the most accommodating and nicest people you will find at any hotel. The food was amazing and perfect. My nephew and I celebrated our birthdays by ordering in room service, playing with legos, and relaxing poolside. I will be back.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Lauren, Happy Belated Birthday to you and your nephew! Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. I am very pleased to know that you and your nephew enjoyed many aspects of the hotel and received impeccable service from our team of professionals. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. We very much hope to welcome you back for another flawless stay! Warmest, Vern Lakusta Director of Hotel Operations
1 night family trip Dec 5, 2015
Lauren
US
5.0 / 5Outstanding
"WONDERFUL STAY"
Excellent thanks so much great stay
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear John, Thank you for your kind review. We look forward to welcoming you again for another exceptional stay. Best Regards, Vern Lakusta Director of Hotel Operations
2 night trip with friends Dec 1, 2015
John
US
5.0 / 5Outstanding
"A paradise in the heart of Pasadena."
Pasadena is one of our favorite places to stay when we visit our family in LA. This the first time we stayed at the Langham and we are very pleased with the service and location. The grounds are kept well and the rooms are clean. The location is great because it close to downtown Pasadena where you can find great restaurants and shopping. Hotel food was ok at the Terrace, The Tap room had live entertainment during the weekends. The steakhouse was "ok" compared to the other steak places in downtown. Overall we are pleased with our stay. The hotel rate is very reasonable compared to the other 5 star hotels in LA. I will definitely go back during the summer so I can enjoy the beautiful grounds of the hotel.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Melody, Thank you for this lovely review for your recent stay at The Langham Huntington, Pasadena. The hotel's enchanting setting, right in the heart of one of LA's most treasured neighborhoods, truly is one of the things that makes The Langham Huntington so special. I will definitely share your feedback with our team who look forward to welcoming you back the next time your travels bring you to Los Angeles. Warmly, Vern Lakusta Director of Hotel Operation
3 night family trip Nov 25, 2015
melody
US
4.0 / 5Excellent
Everything is great except that when we call room service to get a new hair dryer to instead of the broken one, we waited for more than 30 minutes but no one came to replace the broken one.
Genuine Expedia guest review
Other trip Nov 30, 2015
Monica
US
5.0 / 5Outstanding
"Indulgent getaway"
Stayed one night before Thanksgiving. Room was well-located, clean and large with fine views of hotel & garden. Lovely public rooms, especially Tap Room bar and porch. Hotel is located in midst of residential area so need car to go to other commercial & restaurant areas, but most not far away. Kudos to staff for extremely pleasant & helpful attitudes.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Maxine, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. I am pleased to know that you enjoyed your visit. It may be of interest to note that we do provide a complimentary shuttle for our guests to transport them at their leisure and by request for drop-offs and pick-ups around the local area, particularly in nearby Old Town Pasadena with its many restaurants, shops and attractions. We hope to have the opportunity to welcome you back some time soon. Best regards, Vern Lakusta Director of Hotel Operations
1 night family trip Nov 25, 2015
Maxine
US
3.0 / 5Good
"Grounds are beautiful, rooms are lackluster"
I had a solo stay at the Langham last weekend, and while the grounds are stunning and the staff very kind, the rooms are quite old and lackluster. The bathrooms are particularly un-special, and for the rates they charge, I expected finer accomodations. The interiors need an upgrade.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Laurie, Thank you for taking the time to share your feedback with us. I am pleased to know that you enjoyed your overall experience. We thank you also for sharing your concerns, which we will address with our team as we continue to seek for ways to enhance our guest's experience with future upgrades and maintenance. We hope to welcome you back again in the future. Best Regards, Vern Lakusta Director of Hotel Operations
1 night trip Nov 21, 2015
Laurie
US
5.0 / 5Outstanding
"oasis"
very relaxing, pleasant location, very nice facility and grounds
Genuine Hotels.com guest review
4 night romance trip Nov 19, 2015
Jeffery
US
4.0 / 5Excellent
"We'll be back!"
My husband and I were there for a business dinner in town. I started to come down with the flu at check in. We actually checked out the next morning before 7:30am so I could go home and we needed to miss the traffic! So, we didn't get to enjoy the hotel, room service on the balcony, etc! We hope to come back and make better memories!!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Debra, Thank you for taking the time to review your stay with us - we hope to have the opportunity to welcome you again for an even better stay. Warmest, Vern Lakusta Director of Hotel Operations
1 night business trip Nov 14, 2015
Debra
US
5.0 / 5Outstanding
"Serene oasis"
I love this hotel more each time I stay there. It's hard to believe there are as many guests as there are, as you can easily find a spot on a Sunday morning to sit and read or enjoy the view of the grounds.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Julia, Thank you for your kind feedback. I am delighted to know enjoyed your visit and will be sure to share your wonderful review with the staff. We look forward to welcoming all of you again - hopefully very soon! Best Regards, Vern Lakusta Director of Hotel Operations
1 night romance trip Nov 7, 2015
Julia
US
5.0 / 5Outstanding
"Beautiful elegance"
I love the staff, the restaurant, the grounds, the cocktails, the spa, the room, the amenities. Have not one suggestion for improvements. Went above and beyond in every way.
Genuine Expedia guest review
Other trip Nov 9, 2015
Car
US
5.0 / 5Outstanding
"Excellent"
This hotel amazing. It had the most amazing views and it was very spacious and super clean. The hotel staff was super helpful and I loved it.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Victoria, Thank you very much for your kind review. It's wonderful to know that you received impeccable service and enjoyed your visit. I will definitely share this feedback with our entire team who look forward to welcoming you back again. Best Regards, Vern Lakusta Director of Hotel Operations
1 night business trip Nov 1, 2015
Victoria
US
5.0 / 5Outstanding
"Nice luxury getaway"
Beautiful hotel and landscaping. Wonderful pool with poolside bar and lunch service. Great staff and food. Would have liked a coffee maker in room but everything else was wonderful.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear MaryAnna, I am pleased to hear that you had such a wonderful overall experience. It may be worth noting that we do provide coffee makers in the rooms and offer complimentary coffee in front of the lobby every morning.If for some reason one is missing from a room due to a repair or other need, please let us know and we are happy to provide one! Best, Vern
Other trip Oct 28, 2015
MaryAnna
US
5.0 / 5Outstanding
We love this hotel!! I've stayed in better rooms than this last time though. I love their corner rooms facing the backyard. Some of the rooms are a little run down but the beautiful grounds make up for it. It's in a neighborhood of gorgeous homes and you need to take a very short Uber ride to get to all the great restaurants in Pasadena.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Peter, Thank you very much for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am very pleased to know that you enjoyed your visit. The hotel's enchanting setting, right in the heart of one of LA's most treasured neighborhoods, truly is one of the things that makes The Langham Huntington so special. I will definitely share your feedback with our team as we continue to seek for ways to enhance our guest's experience with future upgrades and maintenance. We hope to welcome you back again soon. Best Regards, Vern Lakusta Director of Hotel Operations
2 night romance trip Oct 23, 2015
Peter
US
5.0 / 5Outstanding
Absolutely amazing. Langham Huntington is one of my favorites.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Irma, Thank you very much for your kind review. We are very pleased that you had a wonderful time with us and look forward to welcoming you again for another flawless stay! Best, Vern Lakusta Director of Hotel Operations
1 night family trip Oct 11, 2015
Irma
US
5.0 / 5Outstanding
"Excellent"
Our stay was awesome
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Robert, Thank you for the wonderful feedback. I am thrilled you had a wonderful time with us. We look forward to welcoming you again - hopefully very soon! Best, Vern Lakusta Director of Hotel Operations
1 night trip Oct 9, 2015
Robert
US
5.0 / 5Outstanding
First class hotel. Will be back.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you kindly for your wonderful review. We look forward to welcoming you again! Best, Vern Lakusta Director of Hotel Operations
1 night trip Sep 29, 2015
A Traveler
US
4.0 / 5Excellent
I am sensing a pattern with rooms booked on Hotels.com. I start out in a less-than-optimal room (this has happened about 25% of the time with my Hotels.com bookings). In all but one case I was relocated to a room with more appropriate accommodations, with graciousness from the hotel staff. This happened with my most recent booking at the Langham, which is a beautiful, perfectly maintained hotel and I would love to go back.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you for taking the time to review your recent stay with us. I am pleased to hear that you had such a wonderful experience and received exceptional service from our team of professionals. We are thrilled to count you as a fan and very much hope to welcome you back again for another stay! Best Regards, Vern Lakusta Director of Hotel Operations
1 night family trip Sep 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Two night business trip. This is one of the best hotels in the LA area (if not anywhere). Immaculate, quiet and beautiful grounds.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear David, Thank you for your kind feedback regarding your recent stay at the hotel. We are so pleased that you had a graet experience and hope to welcome you back again soon. Best Regards, Taryn Wolfe Guest Service Manager
2 night business trip Aug 24, 2015
David
US
5.0 / 5Outstanding
So wonderful and sleep so well, all people is nice, friendly, I would like to stay here when I traveling Pasadena
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Hsaiohan, Thank you so much for taking the time to review your recent stay. We are so pleased to hear that you enjoyed your visit and received excellent service from our team of professionals. We look forward to welcoming you back soon. Best Regards, Taryn Wolfe Guest Service Manager
2 night business trip Aug 25, 2015
Hsiaohan
US
5.0 / 5Outstanding
Always a great place to stay, classic hotel in a great location
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to relate your stay at The Langham Huntington, Pasadena. I am so glad to know that you enjoyed your visit, and we look forward to welcoming you again soon. Best wishes, Taryn Wolfe Guest Service Manager
Other trip Aug 24, 2015
Mark
US
5.0 / 5Outstanding
"Good"
As expected get my work done, I like the reception desk, very accommodating and friendly and professional
Genuine Expedia guest review
Other trip Aug 23, 2015
A Traveler
US
5.0 / 5Outstanding
"I highly recommend this hotel"
We had a great stay! We received a complimentary upgrade to a suite and it was lovely. Without being asked the staff sent up a kid's robe and slippers for my 7 year old. Fantastic.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Thank you very much for taking the time to relate your recent stay at The Langham Huntington, Pasadena. I am very pleased to know that you enjoyed your suite as well as our children’s amenities. Our entire team works hard to ensure all enjoy their stay and go above and beyond to meet our guests' needs. We very much hope to welcome you back for a flawless stay! Best regards, Taryn Wolfe Guest Service Manager
1 night family trip Aug 17, 2015
A Traveler
US
3.0 / 5Good
"Disappointing with some redeeming qualities."
Pros: *The food in the restaurant was very good. *The bar was fun - a good jazz trio, comfortable, good service. *Lovely grounds. *The room was spacious and beautifully decorated and very clean. *Service at reception was efficient and accomodating. *Easy to get lost - several friendly employees helped us find our way as we wandered. *Don't have children at home, but seemed like a really good hotel for families (pool, kid's library.) Cons: *The valets seemed confused and disorganized. Nobody greeted us when we arrived; we had to track someone down. Nobody helped us with luggage, coming or going. *Cold water in the shower. *An outlet wasn't working - couldn't use the Keurig coffeemaker. *NOISY - the doors to the rooms bang shut. In addition, we heard pounding on the walls, and people talking loudly late at night and early in the morning. Made it difficult to sleep. Like a cheap motel. *The service in the restaurant, other than the very friendly hostess, was cold and abrupt. I've gotten friendlier, better service in chain coffee shops. The Langham bills itself as elegant, but it's really not. Wouldn't spend the money there again.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Lisa, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We thank you also for sharing your concerns, which we will address with our respective teams as we continue to seek for ways to enhance our guest's experience. I am disappointed to hear that your experience did not live up to the high standards that we set for ourselves and would welcome the opportunity to speak with you further. Please feel free to provide me the best contact information for me to reach you. We do hope you will consider returning in the future to experience the service for which Langham is known. Sincerely, Taryn Wolfe Guest Service Manager
Other trip Aug 20, 2015
Lisa
US
3.0 / 5Good
"Inconsistent for the Price"
Beautiful grounds, beautiful pool area. Uncomfortable lounge cushions, uncomfortable bed, food at Terrace Restaurant mediocre (bistro steak tough and full of gristle, broccolini charred). Had to flag down staff to order a drink at the pool after I had been sitting there for 30 minutes, and flag down someone to order breakfast. Front desk staff unenthused. Valet people seemed on the ball and lovely.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Pam, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. While I am very pleased that you had the opportunity to explore our grounds as well as the pool area, I do apologize your visit did not meet the high standards we set for ourselves. Thank you for your feedback; I will certainly address these concerns with the respective teams, as we continue to seek for ways to enhance our guests' experience. We hope to have the opportunity to serve you again. Sincerely, Taryn Wolfe Guest Service Manager
Other trip Aug 17, 2015
Pam
US
4.0 / 5Excellent
Classic luxury hotel - beautiful grounds
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for sharing your experience at The Langham Huntington, Pasadena. I am thrilled that you enjoyed your stay with us. We look forward to welcoming you again - hopefully very soon! Best regards, Taryn Wolfe Guest Service Manager
1 night romance trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great couples retreat."
go for the Club level package
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Michael, Thank you very much for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am thrilled to know that you had a wonderful stay with us, and will be sure to share your kind comments with our entire team; we hope to welcome you again soon. Best wishes, Taryn Wolfe Guest Service Manager
1 night romance trip Aug 1, 2015
Michael
US
4.0 / 5Excellent
We loved the location of the Hotel. The grounds were beautiful. Food was excellent. Service was great. The only down side for us was paying almost 700.00 for one night and our cottage room was old. There was some dry rot in the room and the carpet needs to be re-stretched. We thought we would be getting something new and updated for the cost. With that being said though, it was clean and we are glad we stayed there.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your experience at The Langham Huntington, Pasadena. While I am very pleased that you enjoyed your stay, I am disappointed to hear that your room did not meet expectation. We are working hard to both maintain and upgrade the property, so this feedback is vital for us to learn where the greatest areas of concern are. Please rest assured I have addressed this with our team, and we hope to have the opportunity to welcome you back again sometime soon for a flawless stay. Sincerely, Taryn Wolfe Guest Service Manager
1 night family trip Aug 1, 2015
A Traveler
US
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