"An ideal getaway location."
One meal slightly less than ideal for one item only. No other issuesGenuine Expedia guest review
nice, clean hotel. staff was extremely helpful & polite. would definitely come back.Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear Michael, Thank you for taking the time to send your feedback, it is greatly appreciated and I will ensure all teams hear of your happy memories of the Hotel. We are very proud of our team and their commitment to the guest and ensuring that each guest receives the attention and service quality they have come to expect in the Langham brand. The staff will be so pleased to know that they had such an impact on your stay. We hope to welcome you very soon! Warmly, Christoph Moje Hotel Manager
Everything was exceptional. Except for one front desk person the staff was very helpful and professional.Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear Jorge, Thank you for reviewing your recent stay at The Langham Huntington, Pasadena. I am thrilled to know that you enjoyed an exceptional stay with us. We strive to provide an enchanting experience for our guests and I will be so pleased to share your kind words with our Front Desk team. We look forward to welcoming you very soon! Thank you once again! Best regards, Christoph Moje Hotel Manager
"20th anniversary stay!!!"
One of the best hotel experiences we ever had. The grounds were magnificent and it was far enough away from the LA scene...Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear Andrew, Happy 20th Anniversary! Thank you for taking the time to review your recent stay at The Langham Huntington, Pasadena. I am delighted to hear that you enjoyed your 20th Anniversary stay with us and that you considered your stay ‘one of your best hotel experiences’. This is a wonderful recognition and we thank you so much for choosing us for your celebration. We look forward to welcoming you back for your 21st Anniversary! Best wishes, Christoph Moje Hotel Manager
"Classic style, classic neighborhood"
Except for the fitness center that was undergoing renovation, all was as it should be.Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear Traveler, Thank you for reviewing your recent stay at The Langham Huntington, Pasadena. I am delighted that you enjoyed your stay. We certainly apologize for any inconvenience you experienced while our full fitness center was undergoing renovation. We hope that you were able to enjoy a workout in our temporary fitness center in Highland Cottage and are excited to share that our new fitness center will open on June 2! We will be excited to welcome you back to experience our new Chuan Spa and fitness center! Best regards, Christoph Moje Hotel Manager
Good neighborhood and view looking down to the city.Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear Jim, Thank you for your review of your recent stay at The Langham Huntington, Pasadena. We are all very glad that you enjoyed your stay with us. We very much look forward to welcoming you back soon! Have a delightful day! Warmest regards, Christoph Moje Hotel Manager
I enjoyed my Birthday Weekend at the Langham with celebration by staff everywhere I went ! Thank youGenuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear M, Happy belated birthday! Thank you for reviewing your stay at The Langham Huntington, Pasadena and for choosing to stay with us for your birthday weekend! I am thrilled to hear that our staff created wonderful memories for you on your birthday as we truly strive to build great memories for our guests. We hope to have the opportunity to celebrate with you on your next birthday and for many years to come! All the best, Christoph Moje Hotel Manager
"Another amazing stay at the Langham"
The staff and management at the Langham are top notch. Usually everything is perfect, but if it is not, they take care of it immediately and usually more than what was asked for. I can't wait to go back later this month! I would not stay anywhere else while in LA.Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear Don, Thank you for taking the time to review your stay at The Langham Huntington, Pasadena. We are thrilled to hear that you had such a good experience at our hotel. Thank you for the kind comments about our staff- we are very proud of our team and their commitment to the guest and ensuring that each guest receives the attention and service quality they have come to expect in the Langham brand. Thank you for taking the time to send your feedback, it is greatly appreciated and I will ensure all teams hear of your happy memories of the Hotel. We hope to welcome you back to the The Langham Huntington, Pasadena next month! Warmest regards, Christoph Moje Hotel Manager
Great hotel, incredible neighborhood. Have to drive everywhere, is a bit out by itself.Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear Traveler, Thank you very much for sharing your recommendations for enhancement. We are continually reviewing opportunities (self-park option) that will benefit all our guests. Yet, I am pleased to know that you liked our hotel and the neighborhood. We look forward to welcoming you back in the future. Sincerely, Christoph Moje Hotel Manager
"Fabulous hotel, except for the parking."
Loved this old hotel. Great charm, wonderful staff. But you have to valet park your car! No choice in the matter and they charge you quite well for the privilege. At the very least, as a paying guest, we should receive a discounted price. Otherwise, a lovely hotel!Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles Thank you for taking the time to review your stay at The Langham Huntington, Pasadena! We are so pleased you enjoyed the history of the hotel as well as our staff. Thank you for your feedback regarding the valet parking. For your next visit, we always offer a room package including complimentary valet parking- it is currently called Spring Spelndor. We hope to have the opportunity to welcome you back soon! Thank you once again! Warm regards, Christoph Moje Hotel Manager
My husband and I had a lovely stay at The Langham. We took advantage of the free shuttle service to Old Town. And enjoyed the musical group at the Tap Room.Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles Happy Anniversary! We are so happy to hear that you enjoyed your stay. Thank you for celebrating with us!
Enjoyable, very enjoyable This is annoying......if my pleasure is not enough, ask someone else!Genuine Expedia guest review
Paradise in the woods!!Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles Thank you so much for visiting! We hope to welcome you back to our paradise soon! Warm regards, Christoph Moje Hotel Manager
Sprawling 26 acres makes this hotel a wonderful experience. Absolutely beautiful!Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles Dear JDP, Thank you for taking the time to review your stay at The Langham Huntington, Pasadena. We are so happy to hear that you enjoyed the hotels beautiful, sprawling grounds! Thank you again for your kind words and we look forward to your return. Best regards, Christoph Moje Hotel Manager
"Excellent old fashion hotel"
We had four terrific days at this beautiful hotel and in Los Angeles/Pasadena area. The hotel is located in a very nice up-scale residential zone and, being Los Angeles, you always need a car anyway (although the $25 per day valet parking is too expensive and you don't have a self-parking option). Pasadena's downtown is very close and it has at least […] two outstanding world-class attractions, the Norton Simon museum and the Huntington Library and Gardens. The room was big and very comfortable, with a lot of amenities (such as nice toiletries and a decent and free wi-fi connection). The only thing is that they are renovating the spa area, so if that is what interests you, you have to wait for its completion. They have a temporal area for the spa, but given the prices, probably is not that worth. I definitely would return to this hotel once the new spa area is open. Read moreGenuine Expedia guest review
"25 minutes to the downtown LA"
Fabulous! Loved the hotel, the rooms and the staff. Very relaxing at the end of the day. Only 25 mins to get there and 25 back to the city. Would definitely stay there again.Genuine Hotels.com guest review
This is the most beautiful hotel we've even stayed in. Thanks to Hotels.com the price was very affordable and we had a great time.Genuine Hotels.com guest review
"Five star hotel close to downtown Pasadena"
Beautiful and elegant hotel with all of the amenities you would expect of a luxury resort.! Close to the sights and sounds of downtown Pasadena, but far enough from the hustle and bustle to have peace and quiet.Genuine Hotels.com guest review
Beautiful rooms, but very small bathrooms (I stayed in the Lanai building). Room service efficient and staff friendly. Pool is heated. Adults possibly outnumbered by children. (May have been Spring break though).Genuine Hotels.com guest review
I have not been here for a few years and really enjoyed my return. Nice people, pretty room and great views. Overall a good property I would return to anytime.Genuine Expedia guest review
Stayed there 20 years ago and it was like time stood still. That's not a bad thing. Consistent quality that makes you comfortable staying there. Rooms a little dated but comfortable.Genuine Hotels.com guest review
"Upscale hotel in Pasadena"
Nice hotel- nicely manicured gardens and pool area well taken care. You forget that you are in close proximity to LA.Genuine Expedia guest review
"Glamorous hotel; worn, but loved!"
This was my second stay at the Langham within two weeks; I was here the previous week while taking the dreaded bar exam. Enjoyed a quiet stay during both visits and received uncompromising customer service from all members of the Langham facilities-- front desk, bell hop, maintenance, valet-- impeccable service. It is unfortunate the valet is mandatory […] at $25 (eek). All that said, the customer service is unparalleled here, and I've been blessed to have traveled a lot over the last decade, both low and high end. Room service is QUICK! I get my meals ordered and in the room within 20 minutes. The free hot beverage service in the a.m. is an excellent little luxury that makes a huge difference. Sign up for the 1865 Membership for perks such as express check-in or later check-out request. During my visit for the bar exam, I was graciously and nonchalantly upgraded to the Royce Manor cottage. The cottage itself is nifty-- the old hotel grounds manager called it home. It was later renovated to include several suites and several larger rooms. Warning: if you stay out in the Royce Manor cottage, you will be separated from the main hub of the hotel. Slightly isolating. My room had french doors on the ground floor that opened up to a patio area that was right next to the residential streets. Large marble bathrooms, well lit, and with an incredible rainfall shower. This place has a special place in my heart-- I'd love to make a long stay out of it and really Read moreGenuine Expedia guest review
"A superior hotel, but room not superior."
We arrived on time but the room was not ready. Instead of moving us to another room, they gave us a food voucher. About 45 minutes later, we were shown to our room. Pleasant and roomy, but the elevators were quite noisy. Irritating, but not unbearable. My guess is the excellent rate we had with Expedia meant the hotel placed us in a less desirable room […] right next to the elevators. Read moreGenuine Expedia guest review
It was one of the nicest stays we've ever had. The bed was comfortable, with fabulous bedding. Everyone we encountered was friendly. The service was outstanding!!! This will be our go-to place to stay in the LA area.Genuine Hotels.com guest review
"Fairy Tale Week-end"
We were there for a week-end as my husband had a conference in the area. I had seen pictures of this hotel, but it's even more beautiful than it's pictures. This year it's their 100 year anniversary and it's just gorgeous. It used to be a Ritz Carlton until few years ago, excellent staff and everything was just immaculate. The garden, the restaurants […] and the surrounding area were just beautiful and so peaceful. We dinned at the Royce, it's a steak house inside the hotel and the food was superb. There's also a bar there too which was beautiful and crowded and people were dancing. The following day we had lunch there and it over looked the magnificent lawn. The orange blossom smell were every where. We had a blast and I'm planning to go back in August for my birthday and counting the days. Read moreGenuine Expedia guest review
Best experience ever! Loved the Jazz! Definitely a five-star hotel!!!Genuine Expedia guest review
"One Night Get-Away"
Great get away for family. This was a one-night escape from day-to-day Los Angeles' hectic schedule.Genuine Expedia guest review
"Overall great, a few steps away from extraordinary"
A terrific hotel with great service, friendly personnel, terrific bar and spectacular restaurant. Of course the devil is in the details and these are the little things that bothered me. The key card reader to the room never worked properly. I had to call security once and the other time a staff member walking by let me in. Different cards each time […] and carried in my pocket alone with nothing to demagnetize them. That was a little annoying. My other issue was the internet. While they offer "free" internet it is at a glacial speed. They are kind enough to offer an upgrade for money. I have always felt if you are going to offer something for free as a bonus then make it reasonable. Don't offer me subpar internet for free and then say if you want the real good stuff you have to pay me. I do not like bait and switch anywhere. Read moreGenuine Hotels.com guest review
AmazingGenuine Hotels.com guest review
"Great Place for everyone"
I truly enjoyed the food and amenities of the hotel. The surrounding neighborhood is in the heart of Pasadena and has plenty of places to enjoy a trail. The bar is nice if you want to stay in. Unfortunately, the workout facilities are under remodeling so plan on running or walking. Overall, a great place to vacation for a great price.Genuine Hotels.com guest review
"This is what a hotel should be."
Great neighborhood. Close to little Taipei so awesome food close by. Hotel provides toothbrush and slippers! I am not sure why other hotels have stopped doing this. Quiet rooms and clean bathrooms.Genuine Hotels.com guest review
This is a splendid hotel and we had a fantastic dinner at the Royce - possibly the best steaks ever - and the waiters were all charming. Seth was particularly helpful in suggesting the menu. There was only one drawback to our stay - connecting with the internet - both my husband and I had difficulty and we found it incomprehensible why we had to give […] up our name, hotel room and e-mail! Apart from that this we really enjoyed our short stay. Read moreGenuine Expedia guest review
"Very Nice Surprise"
This hotel is absolutely charming like an old world resort. Rooms are very clean and comfortable. Nice pool and tennis courts and plenty of space and options for lounging with a good book.Genuine Expedia guest review
"Very friendly and considerate staff"
I was very impressed with the hotel staff. I was late getting in and I wanted an ice tea by their very impressive pool, (next time definitely a swim suit), the cost should have been $4, but she just brought it to me for free. I didn't even get a chance to tip her. Took a shower at 4pm, went to dinner, when I got back towels had been changed. There is […] a reason this place is 5 star hotel, it is simply the best. Read moreGenuine Hotels.com guest review
For us the location is excellent because it was very close to where our daughter leaves in South Pasadena practically a long walking distance. Of course, the hotel was extremely busy due to the Holidays. We found some staff not well informed about availability as well as what kind of internet system had in each room. Room service was a bit slow. Overall, […] it is a very good hotel. Restaurants are very pricy. Read moreGenuine Expedia guest review
"Nice Hotel but out dated and stuffy"
Obviously a common destination for those with old money but we were not terribly impressed. The pool was great though. Not a bad experience but we might have been happier in a more modern less pompous hotel.Genuine Expedia guest review
"A Grand Old Lady"
The Huntington is a trip back in time, maybe to the 30's. It's grand and elegant and priced accordingly at every turn. Somehow it seems worth it.Genuine Hotels.com guest review
A very enjoyable lace for a romantic getaway and Christmas shopping.Genuine Hotels.com guest review
"Far from the madding crowd"
Always a pleasure staying at the Langham. The staff and amenities never disappoint.Genuine Expedia guest review
Fantastic Dinner at the Royce restaurant on site.Genuine Expedia guest review
"An Occasional Indulgence"
Lovely old Pasadena landmark with attentive service and lovely accommodations. Adjacent neighborhood has sidewalks along estates for nice walks in the city!Genuine Hotels.com guest review
One word: AMAZING. Starting from the arrival, to the check-in, to the room, this hotel exudes sophistication and luxury. I have never experienced such an enjoyable hotel stay until I came to Langham Huntington. The staff's attention to detail and their pleasant demeanor were overall impeccable, my guest and I were thoroughly impressed. I am definitely […] going to return to this hotel when I visit LA. Read moreGenuine Expedia guest review
"Gorgeous Landmark Hotel in Pasadena"
The Langham Huntington hotel was such a lovely surprise tucked in the beautiful residential neighborhoods of Pasadena. All of the staff were so friendly from the check-in to the bar staff to the room service staff. The hotel is located on gorgeous grounds - beautiful pool, nice tennis courts. Food and drinks are pricey though. My husband and I had the […] breakfast buffet which was fine but didn't warrant the hefty price. But other than that, it was a peaceful retreat and we would go back again. Read moreGenuine Expedia guest review
"Still room for Improvement"
Valets are sharp. Check in was ok. Some front desk people are better than others. Concierge was great help. Tap bar very good staff and service. Spa nice, steam room broken. Food was excellent. Checkout smooth.Genuine Expedia guest review
"Very Impressed, but must be willing to drive"
This hotel used to be a Ritz Carlton and is certainly a 5 star in my opinion. The location of the hotel (buried into a residential area) could be a slight negative if you had planned to walk places. However, if you have a car or don't mind hiring cab drivers you will do just fine. You must pay $25/day to valet, it is the only option, but I quickly forgot […] about the price when I realized what a luxury this was. There were a minimum of 3 attendants opening doors for you and making sure you were taken care of. We sort of felt like celebrities! The hotel is very stately, extremely beautiful and charming, gorgeous views all around. The rooms are spacious and clean. The valet staff and concierge are phenomenal! The restaurants and bars on the property are quick pricey and that would be the only negative, but we went into Old Pasadena for most of our meals, only a 5 minute drive. Read moreGenuine Expedia guest review
Great property with an excellent staff.Genuine Expedia guest review
Great service!!!!!!!!!!!!!Genuine Expedia guest review
"Memorable Wedding Night Stay!"
We wanted our wedding night to be memeorable and the staff made it exactly that. While checking in, the Front Desk found out we were staying for our wedding night and when got back to the room at the end of the night, we found a plate of chocolate dipped strawberries awaiting us and a note Congratulating us. The next day at brunch, the server also brought […] us a celebratory dessert. It's the special attention to detail and the way that the staff made us feel that sets the Langham apart from the rest. Not only are the grounds and rooms beautiful, but the staff goes out of their way to make you feel special, everyone from the Front Desk, to the servers to the Valet attendants! We can't wait to come back every year for our Anniversary! Read moreGenuine Expedia guest review
We loved the hotel & the 'Old Pasadena' area. The need for valet parking was not convenient. However the hotel was lovely & the one restaurant we choose to eat at while there was excellent.Genuine Hotels.com guest review
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