All hotels in Pasadena, California, United States of America
1 room, 2 adults
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1401 S Oak Knoll Ave, Pasadena, CA, 91106, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 575 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Industry event"
They are all very helpful at the hotel from the moment you step out of your vehicle
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback and apologize that your experience did not fully live up to the high standards we set for ourselves. Service in particular is of utmost importance to us so I am pleased to hear about your positive experience with our team. Please note that we continue to seek ways to improve and enhance our hotel and I will share your comment with our entire team. I hope to have the opportunity to welcome you back for an improved experience. Sincerely, Christoph Moje Hotel Manager
Other trip Jan 26, 2015
A Traveler
US
4.0 / 5Excellent
"Overall pleasing, but some maintenance issues"
Overall good experience. Stayed here as a Girl's Friend Staycation. Staff was nice. We got double basic room. Pretty nice, classy decor. Clean. Somewhat comfy beds (would be better Queen). Enjoyed the workout facilities, a yoga class, and the pool. Had a lawn view above the bar, so was a bit noisy and looking down, they need to clean the roof. We were near the elevator, so I could hear it constantly going up and down, bothered my sleep... if you can make sure you aren't too close to the elevator. Bad... our sink was clogged and either our outlet or the hairdryer didn't work. However, when we told them they compensated us $45.
Genuine Expedia guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I so pleased that you had an overall good experience during your stay. We do sincerely apologize, however, for the noise disturbance as well as the issues in your room. Our goal is always to find a way to ameliorate these issues before your stay is over, although I am glad to hear you did receive some compensation. Problem resolution is of utmost importance to us; our Engineering and Security teams are always happy to respond to any complaint, day or night, in order to make sure your stay is issue-free. However we do appreciate the feedback and certainly will be reviewing your concerns with our team, as we continue to seek ways to provide the 5-star experience that we are known for. We hope to welcome you back some time soon for a flawless visit. Sincerely, Christoph Moje
Other trip Jan 26, 2015
B
US
5.0 / 5Outstanding
"excellent"
Loved my stay there
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear A Traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am so pleased to hear that you enjoyed your visit to our hotel! We very much look forward to your return visit sometime soon. Best regards, Christoph Moje Hotel Manager
1 night romance trip Jan 21, 2015
A Traveler
US
4.0 / 5Excellent
"very nice hotel but has some flaws"
The hotel is beautiful however, avoid getting a room in the Terrace Building. We were awake alot during the night due to the loud sound of people up and walking. The noise was horrible. The ceiling and or building is not very sound proof. Not a pleasant experience with what we paid for. Restaurants are very expensive.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Pasadena"
good
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
ZHIYUN
US
5.0 / 5Outstanding
"Amazing hotel...."
It's very nice hotel in very nice neighborhood. I will go back again.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Jie, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. Your wonderful review made my day! I am delighted to know that you will return - hopefully very soon! Wishing you a Happy New Year! Best wishes, Christoph Moje Hotel Manager
1 night family trip Dec 26, 2014
Jie
US
5.0 / 5Outstanding
"Beautiful hotel, superb er service ."
Great stay. Detail oriented and great service. Our daughter was hungry when arriving and Royce staff is paying great attention to get her food first. The food was excellent. The room is clean and spacious facing a beautiful, well maintened ground. The beds are a little hard for us. Otherwise a great stay.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Alex, Thank you for taking the time to review your stay at The Langham Huntington, Pasadena. I am delighted to read that you enjoyed many aspects of your stay, but I am sorry to hear that the beds were not up to your satisfaction. I will share this feedback with our Housekeeping Team as we continue to find ways to improve our visitors' experiences. We look forward to your return soon. Wishing you all the very best for the New Year. Christophe Moje Hotel Manager
1 night family trip Jan 2, 2015
Alex
US
5.0 / 5Outstanding
"Relaxing and beautiful stay"
Always a beautiful and relaxing stay epecially with the wonderful Chuan spa. I return again and again.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Mitzi, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am delighted that you enjoyed your stay so much and decided to return again. I am also glad that you had the opportunity to experience our newly-renovated Chuan Spa! Please be sure that I will share your wonderful feedback with our entire team, who very much look forward to welcoming you back. We wish you a Happy New Year! Warmest regards, Christoph Moje Hotel Manager
2 night family trip Dec 27, 2014
Mitzi
US
5.0 / 5Outstanding
"Christmas Eve Fun with Friends!"
service was slow in the dinning room, the bar, etc...during xmas, not enough help and menus were limited.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Rebecca, Thank you very much for taking the time to review your dining experience at The Langham Huntington, Pasadena. We value and appreciate your feedback. Please accept my sincere apologies and rest assured that as we review our menus and staff scheduling for the upcoming 2015 holiday season we certainly take these types of comments into consideration as we aim for an improved guest experience. We hope to welcome you back sometime soon so we may have a chance to show you what a true dining experience at The Langham should be like! Best wishes, Christoph Moje Hotel Manager
1 night trip with friends Dec 24, 2014
Rebecca
US
5.0 / 5Outstanding
"Incredible! (W/ One Exception)"
Stay was great! Service was excellent with the exception of the staff at the pool restaurant who seemed very disengage. I felt like they were being disciplined by being forced to work there.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear A traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. While I am very pleased to know that your stay was great, it is most disappointed to learn that your experience with our restaurant staff did not live up to the high standards that we set for ourselves. Please accept my sincere apologies for this lapse in valued service. We will be reviewing this with our team, as we continue to seek for ways to enhance our guests’ experience. We very much look forward to welcoming you back for an improved experience. Wishing you a Happy New Year! Warmest regards, Christoph Moje Hotel Manager
1 night romance trip Dec 27, 2014
A Traveler
US
2.0 / 5Fair
"This review is about our room only."
I booked with this hotel because of its 5 stars rating and the good reviews. But our room was nothing related to 5 stars hotels. From the inside, you feel that the furniture and curtains needs updating and it took me like 5 mins to find an electric outlet. The view to the outside was horrible, just garbage cans and a ramp to the garage entrance, you will see and hear the recycling truck in the morning. The in room breakfast was nothing for the price paid.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Anniversary bliss"
Excellent place to celebrate!
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Terence, Thank you very much for celebrating your anniversary with us and for taking the time to review your stay at The Langham Huntington, Pasadena. I am very glad that you had an enchanting experience. We look forward to welcoming you back for your next visit! Warmest regards, Christoph Moje Hotel Manager
1 night romance trip Dec 14, 2014
Terence
US
5.0 / 5Outstanding
"Pleasantly surprised"
Overall and excellent experience. I wasn't sure what exactly to expect but understanding that the property was previously a Ritz Carlton, thought it would be still very nice. I was very happy with the experience and felt it was comparable to any other 5 star property I've stayed at.
Genuine Expedia guest review
Other trip Dec 15, 2014
Don
US
5.0 / 5Outstanding
"Best hotel in SoCal"
The best experience I've ever had!!!! I'm taking about from the maintenance of the hotel to quality of the staff. It's been a long time since I felt like I wasn't paying enough for anything. After staying at the Langham I felt like I found the deal of the century. Though it's a little bit of drive from my LA Office I just don't see myself staying anywhere again
Genuine Hotels.com guest review
1 night business trip Dec 9, 2014
Travis
US
5.0 / 5Outstanding
"Elegant."
Great place to stay. But maybe not so much with little children. I felt slight out of place with my kids being a little too noisy here. But it IS the most comfortable place to stay near Pasadena. Beds were amazing. Housekeeping was perfect.
Genuine Expedia guest review
Other trip Dec 8, 2014
Larry
US
5.0 / 5Outstanding
"A perfect hotel for a "not so getaway" getaway!!!!"
Although I live in the Altadena/Pasadena area I had never been to the Huntington, The Ritz Carlton Huntington hotel. This was a last minute booking as my BF and I BOTH had a very tough work and "just life" week. I wanted to stay somewhere where we could get massages, room service and a beautiful setting; however I didn't want to have to travel far. The hotel was extremely busy with 2-3 different events; but my BF and didn't feel the effects of the hecticness which I greatly appreciated. Everyone who we encountered on the staff was EXTREMELY hospitable and just made our very brief stay pleasant. Because the hotel was busy our room wasn't ready so we were given a complimentary upgrade on a room that had an outdoor patio; which we LOVED!!!!!!!
Genuine Expedia guest review
Other trip Dec 8, 2014
Beautiful Day
US
5.0 / 5Outstanding
"Great stay!"
Awesome - could I just live there?
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Mary, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am very glad you had a wonderful stay with us! We always welcome guests to stay long-term to experience our famous service of hospitality. We very much look forward to welcoming you back! Best regards, Christoph Moje Hotel Manager
3 night trip with friends Dec 3, 2014
Mary
US
5.0 / 5Outstanding
"Beautiful hotel with a nice staff"
My wife and I had a wonderful stay and it met our expectations which were based on the reviews we read. It was decorated for Christmas, so it was really in it's element as an older, but elegant hotel. Had a great cup of coffee free of charge while we waited for our car at valet. Was really surprised how good it was and they had real half and half!
Genuine Expedia guest review
Other trip Dec 4, 2014
Matt
US
5.0 / 5Outstanding
Can't help but feel like a celebrity when you stay here :)
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful area, close to Old Pasedena"
Beautiful views and location. Superior service. Room could have been cleaner.
Genuine Expedia guest review
Other trip Nov 30, 2014
Coonie
US
4.0 / 5Excellent
"Overnight stay"
Great hotel. The bed needs to be update. Need to offer better parking fee. Now is $27 a night. Being from Las Vegas. We are not so use to pay for parking.
Genuine Expedia guest review
Other trip Nov 30, 2014
Alan Vegas
US
5.0 / 5Outstanding
"The best"
Nothing is better than the patio at the Tap Room
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear A traveler, Thank you very much for taking the time to review your experience at The Tap Room. I am very glad that you found The Tap Room as "the best" - what a great compliment! We look forward to welcoming you back for another enchanting experience! Best regards, Christoph Moje Hotel Manager
3 night family trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Escape to Another Era at the Langham"
We arrived about noon the day before Thanksgiving and our room was ready early. The Cobb salad on the Terrace was great for lunch, as was the char for dinner. In between had a drink at the Tap Room which was lovely and a walk around the beautiful grounds. The artwork, decor and furnishings of the hotel are exquisite. But the best thing was the service, from the valet to the bellman to every other employee we encountered, without exception each was amiable and attentive. This does not go unnoticed. Good old fashioned service that befits this wonderful landmark.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Dan, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am very pleased to hear how much you enjoyed your stay, Brunch at The Terrace as well as your drinks in The Tap Room and received amiable and attentive service by our team of professionals. I am also delighted to know that you had the opportunity to walk around our beautiful grounds. Please be sure that I will share your wonderful comments with our team who will be so delighted to know how much you enjoyed your stay. We very much look forward to welcoming you back! Best regards, Christoph Moje Hotel Manager
1 night romance trip Nov 26, 2014
Dan
US
5.0 / 5Outstanding
"Top notch service & superb stay"
Wonderful stay - simply wonderful. Went with a room with Club Level access & was treated in the most gracious, caring manner. It is truly evident that attention to detail matters here as does the high expectation of service. We never felt rushed (at meals, front desk, or valet) but always welcome. Top notch all the way & would stay again in a heartbeat.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Patricia, Thank you very much for taking the time to review your “superb stay” at The Langham Huntington, Pasadena. It is wonderful to hear that you found the service you received to have been “top notch” and I am thrilled that you were so impressed by the attention to detail at the Hotel. Please note that I will be sure to share your wonderful comments with our entire team, especially noting your compliments of our Club Lounge colleagues. Thank you once again and we look forward to welcoming you back in what we hope is the very near future. Best regards, Christoph Moje Hotel Manager
3 night romance trip Nov 5, 2014
Patricia
US
5.0 / 5Outstanding
"Amazing experience"
Amazing!!! First rate!
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"A wonderful three days"
spectacular--service was wonderful
Genuine Hotels.com guest review
3 night romance trip Nov 18, 2014
A Traveler
US
5.0 / 5Outstanding
It's a great place - very pleasant. but they should upgrade their beds. At a luxury hotel like this, King or Queen size beds should be standard. Not just full size.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice vintage Hotel"
Execellent attitude by the staff Very clean and good environment.
Genuine Expedia guest review
Other trip Nov 20, 2014
Agus
US
5.0 / 5Outstanding
"Fabulous Hotel"
I was a Great experience. I hated to leave. I enjoyed and loved the staff. Everything was excellent!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
Excellent experience
Genuine Hotels.com guest review
1 night family trip Nov 5, 2014
Ramin
US
5.0 / 5Outstanding
"Cool under Pressure"
Stayed one night while the hotel was hosting an extremely large contingent of international guests for a major event nearby. Service and food were stellar despite how very busy the staff was. Year after year, The Langham Huntington remains one the best hotels I've ever known.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear A traveler, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. I am thrilled that we are one of the best hotels you have ever known - what a great compliment! I am also pleased that you enjoyed your stay as well as the food and service we provided to you. We look forward to welcoming you back very soon! Best regards, Christoph Moje Hotel Manager
1 night business trip Oct 29, 2014
A Traveler
US
5.0 / 5Outstanding
first class, service, facility. what more can I say
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
US
4.0 / 5Excellent
"Not as great as I expected"
I was there for one night only. Had a hard time getting people on the phone when I tried to call the hotel for address and make reservations for Royce restaurant. Once I arrived, it was fine. The room looked a little dated. Everything function fine. It has old world charm in a beautiful residential neighborhood. Food at the Royce was good. Service was great.
Genuine Hotels.com guest review
Response by Langham Huntington, Pasadena, Los Angeles
Dear Wendy, Thank you very much for taking the time to review your stay at The Langham Huntington, Pasadena. We value and appreciate your feedback, and apologize for the experience you had prior to your arrival. I am glad that you enjoyed the hotel's charm and the surrounding neighborhood during your stay. Thank you very much for sharing the details of your stay and your enhancement recommendations. We are continually reviewing opportunities that will benefit all our guests. We are delighted to hear the food and service at The Royce Wood-Fired Steakhouse. We certainly look forward to welcoming you back in the future for a flawless experience. Sincerely, Christoph Moje Hotel Manager
1 night business trip Oct 22, 2014
WENDY
US
4.0 / 5Excellent
"Beautiful hotel"
Enjoyed one night stay. Room was clean but smaller than aniticIpated considering the rate.
Genuine Expedia guest review
Other trip Oct 25, 2014
M
US
5.0 / 5Outstanding
"Always a Pleasure"
Cheers!
Genuine Hotels.com guest review
1 night romance trip Oct 15, 2014
Cheyne
US
5.0 / 5Outstanding
"Perfect!!"
Went up for one night for anniversary. Staff was very accomodating, had the bed decorated with rose pedals when we walked in. Staff was great and worked hard to make sure oir stay was memorable. Will definitely be back!!
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Louis
US
3.0 / 5Good
Nice facility, but the room was outdated. Hotel is huge and staff did not assist in finding the room (which sort of felt like a maze).
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
3.0 / 5Good
"Wouldn't rush back"
3 weddings on Saturday. Every common area was packed. No place to breathe. Water available at front desk but they don't tell you that. Wifi in rooms is very poor. Nicest restaurant in the place is closed on Mondays, offered a recommendation for 2 restaurants in Pasadena. One was also closed on Mondays and the other NEVER serves dinner. Valet is $27/day. Ridiculously expensive, although the valet parkers were the nicest people at the hotel.
Genuine Hotels.com guest review
3 night romance trip Oct 4, 2014
Jennifer
US
4.0 / 5Excellent
"Loved all but the service"
Amazing beautiful a new favorite place to stay Minus was I called for recommendations for food from outside given the help desk that was closed when I called back to ask why they didn't call was told " they are closed " when explained what happen I was rudely told oh well not sure what happened there ugh Also 27 valet per car is too much
Genuine Hotels.com guest review
1 night trip Oct 7, 2014
Michelle
US
5.0 / 5Outstanding
"Wonderful"
A beautiful property in a lovely setting and location. Very comfortable and nicely appointed. Definitely will return and look forward to it
Genuine Expedia guest review
Other trip Oct 3, 2014
Christopher
US
5.0 / 5Outstanding
"Great choice in Pasadena"
Excellent service. Large, comfortable room. Simply a beautiful hotel.
Genuine Hotels.com guest review
3 night business trip Sep 28, 2014
BS
US
3.0 / 5Good
"It has seen better days."
Just there for 1 nite. Registration nice. Room a bit small. Great Terrace breakfast.
Genuine Expedia guest review
Other trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Escape to Paradise Lost"
My stay was excellent in every way.The only complaint I had was the deposit requested at the time of check in for incidentals.A credit card was required even after I paid for my stay in advance.I think patrons should not have to divulge a credit card until after additional charges are confirmed.Hotels should not be allowed to hold your deposit for several days if you have no incidental charges.Patrons should be allowed to pay cash for incidentals as an option.
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
Frank
US
3.0 / 5Good
"Kid Zone"
While the hotel and grounds are beautiful the amount of children staying at this hotel makes you want to run and hide. It is a perfect place if you have small children and like for them to run wild with little to no adult supervision. Or if you have a screaming infant and want to hang out by the pool. There were actually four that took turns sounding off. Was sharing this information with a friend who stayed at the hotel last year and she had a very similar experience. If you want peace and quiet, NOT the hotel for you.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Deann W.
US
5.0 / 5Outstanding
"Great experience"
Gotta go check our the hotel and the view. It's awesome. Will go back again for sure
Genuine Expedia guest review
Other trip Sep 22, 2014
Marshon
US
3.0 / 5Good
"Beautiful hotel- bad air conditioning"
This hotel is beautiful- but the air conditioning in the Lanai wing was non-existent. Even after they sent a tech- it still only dribbled cool air that you could only feel if you were 6 inches from the vent. No fan was offered. I realize this was during a heat wave - but my friend's room was in the main building and that air was fine. Almost ruined our wedding event.
Genuine Expedia guest review
Other trip Sep 19, 2014
A Traveler
US
5.0 / 5Outstanding
"A slice of CA heaven..."
Valet service is a ballet of perfection... Japanese garden a perfect wedding location...
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
US
5.0 / 5Outstanding
"So much better than expected"
We came to Pasadena after staying in San Francisco for four nights. We were tired after the long drive down and just wanted to crash. Although we looked at pictures of the hotel on the internet, what we saw/experienced was so much better than expected! ALL of the staff was nice, helpful, not pushy. The grounds were beautiful, well kept, clean. Our room was clean, roomy, stocked with anything we could possibly need, bed was very comfortable. No hallway noise, or noise bleeding through wall from next room. Definitely staying here for our next CA trip!!
Genuine Expedia guest review
Other trip Sep 8, 2014
Andrea
US
5.0 / 5Outstanding
"Opulent"
The hotel was grand, in every way. The architecture, grounds, and amenities were exceptional, for those who seek a palatial spot to relax and be pampered. The staff was friendly, efficient, and professional.
Genuine Expedia guest review
Other trip Sep 1, 2014
Steve
US
5.0 / 5Outstanding
"chose the hotel for a wedding"
Could not have been happier with the hotel and its facilities and how we were allowed too use them. The ceremony held on the vast and most beautiful lawn area. The balcony for the cocktails and the ballroom for the reception, what a venue. Our son had chosen the hotel for the wedding, he sent us photos of the hotel which looked great but really didn't do it justice. when we arrived from Australia and visited the hotel we were amazed by the facilities you had, a magnificent venue.
Genuine Expedia guest review
Other trip Sep 1, 2014
gazzar
US
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