Our stay was very nice and the hotel and staff was great. Room was very clean and comfortable.Genuine Hotels.com guest review
"Grand Hotel... smh"
The 21$ a day parking fee was a surprise! The 54$ room fee is stupid, It's for bottled water and for them to restock you with shampoo and etc. Ridiculous!Genuine Hotels.com guest review
Wonderful stay!!!Genuine Hotels.com guest review
Great place to stay pricey but u pay for scenery..Genuine Hotels.com guest review
Just incredible experience, would definitely recommend this resortGenuine Hotels.com guest review
"Siblings Trip to Nashville"
I enjoyed staying at the Gaylord Opryland Resort. The hotel is located outside of downtown Nashville and cabs and shuttles are expensive so be prepared if you are planning a vacation in Nashville. The hotel restaurants are convenient but also expensive.Genuine Hotels.com guest review
"I LOVED THE PEOPLE"
GREAT STAFF VERY HELPFUL. CLEAN ROOMS.Genuine Hotels.com guest review
Beautiful place, architecture and gardens. A very special experience.Genuine Hotels.com guest review
We took our 3 grandchildren for a night out. The hotel was amazing, our room had the atrium view. The kiddos loved the pool, boat ride and we enjoyed a great dinner. All the staff were extremely helpful and friendly. Thank you for helping us create a wonderful memory we will all remember!Genuine Hotels.com guest review
"A Beautiful Paradise"
You feel like you're on a tropical island when you stay at the Opryland Resort. Everything about it was exceptional! We will definitely stay here again.Genuine Hotels.com guest review
"An experience, but not a great hotel."
The Gaylord Opryland is a destination experience but it isn't a great hotel. The huge gardens/atrium with restaurants, etc. scattered about make it a nice place to stroll but also a good place to get lost - and not in a good way. There is no help to be had but from other visitors. The rooms are small and not well-appointed, particularly for the price […] that is charged. There was so much space around the door out to the hall you could hear every word people said as they went by as though they are in the room with you. The self-parking was a nightmare as half the cards given out to visitors didn't work leaving lines of cars waiting to get out and one parking attendant. Calls to speak to management met with the unbelievable claim that there wasn't a manager available to handle the issue. The restaurants we ate at had good food but the prices were probably 20% higher than they should be for what you received. One last comment: this is a Marriott property and it definitely isn't up to their usual standards. I wonder if it's because it's a convention center and they tend to have "captive" audiences. A twitter rant about the parking issue didn't get a response from the @gaylordopryland but @marriott did. My advice? Visit but stay elsewhere. Anyone can go in, wander the paths, take the boat ride, enjoy the water features, and eat at the restaurants. Read moreGenuine Hotels.com guest review
"Grits, gravy and great!"
Business and pleasure. Outstanding hotel, but the breakfast restaurant is too small and wait is ridiculous. Other than that, great, almost overwhelming place.Genuine Hotels.com guest review
Amazing botanical garden, w/truly impressive specimen trees one w/never expect to see in Nashville. Also loved the Jack Daniels bar - remarkably good musicians and great drinks!Genuine Hotels.com guest review
We had such a great time staying here! Beautiful accommodations, friendly staff and delicious food. We will definitely return.Genuine Hotels.com guest review
A friend and I come once a year or so just for rest and relaxation. It's a beautiful hotel with great staff and good food. Love the fitness room, spa, and lap pool. Its my sanity get away! I only have one suggestion. At 10:30 on Saturday I was having a serious chocolate craving. The front desk said the one store was open 24 hours (conservatory I think). […] We arrived at 10:59 and the sign said it closed at 11:00 but it was already closed. I'd had a few drinks so couldn't jump in the car and wouldn't have wanted to anyway at that time on a cold night. Point is a 24 hour store to pick up food items or at least a vending machine with snacks would be most helpful. One place was open but it only had healthy stuff. Big fan of healthy food but not at that moment when "chocolate" was the only thing on my mind. Not a complaint because the hotel is awesome just a suggestion. Read moreGenuine Hotels.com guest review
The map is a little confusing. I discussed this with others that felt the same way. Would be great if your app had a way to have a GPS on it. Or colored dots to follow for each area. But overall it was beautiful.Genuine Hotels.com guest review
Overall a relaxing weekend but there is no music in any of the venues.Genuine Hotels.com guest review
"Girls weekend in nashville"
Many services were closed. No entertainment anywhere in complex. Too far from the action of downtown. Pricey to take cabs and the hotel transportation. Would not stay again.Genuine Hotels.com guest review
It was a great experience, I hightly recomend it!!!Genuine Hotels.com guest review
"Nice but Pricey"
Wonderful and very interesting common areas of hotel. Very overpriced and found everything to be extremely expensive. New York City prices in Tennessee? Watch out for hidden costs, such as parking and many additional taxes and fees.Genuine Hotels.com guest review
"Fun hotel, but food...not so much"
We stayed there for our honeymoon after getting married as a stay in vacation. The staff was wonderful and it was great to people watch everyone down in the atrium. It also was surprisingly quiet at night. The downside was trying to find a steak for under $50 per plate. We went to four different restaurants before finding something that was reasonable […] so we could also get drinks with the meal ($10 each). Finally we ate at the Cascades and it was great! Also be sure to see what food venues are open they close on a rotation. So some choices may not be open certain days. Read moreGenuine Expedia guest review
Great time !! Only negative was the room was very cold and mo matter what you changed your thermostat to, it returned to the original mid sixties temp. Not many blankets and only two pillows so there was no way to compensate for the chills !! Didn't just happen in one room so we know it wasn't a thermostat error.Genuine Expedia guest review
It was pleasant. The hotel is crazy big, a lot to see but you can tour the entire place in a couple of hours. Hotel room was nice but extremely expensive.Genuine Expedia guest review
"Nice hotel...Just in looks"
Did not like it, staff was very rude. AC was not working and hotel staff coud not fix itGenuine Expedia guest review
Stayed in an atrium facing room with great views, however it was very noisy overnight with loud "booming" noises coming from the area (I assumed there were workers making noise) and a group of loud people in the hallway until security arrived around 11pm to clear them out of the hallway. Happened to stay during the weekend they were taking down Christmas […] decorations which caused the closing off of the Cascades area and all but one restaurant for breakfast on the other end of the hotel. Not a terrible experience overall but expected more from Gaylord Opryland especially for the price I paid. Read moreGenuine Expedia guest review
"Nashville Sister Trip"
Room was smaller than I thought it would be. Beds fabulous- the room just looked older than I guess I thought it would. Over all we had a great time -Genuine Hotels.com guest review
Beautiful hotel! This is the only place I alwalys want to stay when I am in Nashville. Great view of the Cascade Garden is hard to leave the hotel! Food is great in the Garden Restaurants, I had the best sushi in Wasabi! I will definitely go back soon!Genuine Expedia guest review
"Waste of time"
It was to big rooms was dirty and cost to muchGenuine Hotels.com guest review
We were down for a weekend family get a way. We had a great time at the hotel. My little boy was impressed with all the things inside the hotel.Genuine Hotels.com guest review
"Make sure you know your room comes with a bed!!!!"
Was very disappointed to be told upon arrival that my room did not even have a bed, only a sofa sleeper. I was there for my 10 year anniversary for my wife and this started our trip off on the wrong foot. The person working the front desk was very rude about it and said that it happens frequently, which makes me think they should change their website, […] so I asked him to get a manager. After some time, the manager agreed to upgrade me to a room with an actual bed. I would consider this a pretty major issue, however, other than that our stay was pleasant. Read moreGenuine Hotels.com guest review
"Room was way too far from the entrance."
Good hotel, good room and interesting things to see and do.Genuine Expedia guest review
Enjoyed our stay, BUT should have an extra blanket in room and at least 4 cups for coffee (4 coffee packets but who want to reuse the cups?)Genuine Hotels.com guest review
"Very Nice Hotel - Front Desk Service Lacking"
Overall - very nice hotel. I particularly liked the location for my purpose, and the room was clean and comfortable. The resort covers a large area and is quite spread out; so you better enjoy walking or plan to use the hotel service for your luggage. My only complaint would be that the maps provided to you so that you can navigate your way around the […] complex is not very clear; add to that that the staff didn't seemed all that interested in fielding any questions about the map, which is my reason for down grading the service. Read moreGenuine Hotels.com guest review
Everything was what we expected. Relaxing comfort, great food and great service.Genuine Expedia guest review
"Beautiful hotel with so-so rooms"
Rooms were adequate, but we had a hard time with the room temperature being either too hot or too cold. We requested a handicap accessible room and it really wasn't.Genuine Hotels.com guest review
"Can't really go wrong"
This is a great property. The servers, especially Jenner, were great.Genuine Hotels.com guest review
"You'll never leave."
Wonderful experience. We only left the hotel once to see a concert.Genuine Hotels.com guest review
"At this price comfort should be a PRIORITY"
Need more comfortable/higher end furniture for a $300+ a night room. View from the balcony was beautiful, but there was nothing comfortable/relaxing to sit on out there either.Genuine Hotels.com guest review
"Stay was fine, however way overpriced."
Examples of overpricing are $21 a night for parking, $40 airport shuttle, $18 per night resort fee and food overpriced, for what received the pricing was in excess. I have visited facilties that offered the same or better services for less.Genuine Expedia guest review
"Friends n family getaway"
It was a wonderful getaway. But everything is so expensive that it makes it difficult for middle class to afford.Genuine Hotels.com guest review
"not up top par"
lots of broken items in wash rooms. No coffee pots in room. too expensive.Genuine Hotels.com guest review
Everything was great with one exception the bed was a bit uncomfortable.Genuine Hotels.com guest review
"Staff is lacking. Beautiful facilities."
The hotel itself was nice. The hotel staffed lacked all charm. There was not a single staff member that didn't act as though we were troubling them to do their job such as at check in and out, restaurants, and even the concierge. As beautiful the place is and well kept it is, I would prefer a less beautiful hotel for better hotel staff attitudes.Genuine Hotels.com guest review
My daughter and I stopped here for a night on our way to Florida. They charge for parking and they charge an additional resort fee on top of what you pay when booking, so be prepared for that. The one drawback is the location--we wanted to go downtown to listen to music and didn't want to drive there, so spent $50+ on cab fare. It is an absolutely gorgeous […] place and worth a visit for sure. Read moreGenuine Expedia guest review
The stay was great. The staff was mostly friendly and helpful. The hotel was beautiful with all the Christmas decor, lights, displays and trees still in place. We spent over an hour just walking around the hotel looking and taking pictures. Get a room that over looks the Cascades area. All the rooms in this area have balconies to watch people and the […] many BEAUTIFUL waterfalls inside the hotel. Its' proximity to the mall was so good we just walked across the parking lot to explore. My only issue is that when checking, in I was told our room contained only a sofa-bed. And for 4 people this was not acceptable. We got an "upgrade" for an extra $50 a night. Not sure where the problem was here...wink, wink but the room was very nice, enjoyed the balcony, view and the relaxing atmosphere. Much better than I expected. Read moreGenuine Hotels.com guest review
We loved the resort at the holiday. It was absolutely breath taking. If you plan on going downtown more than once, I would recommend buying the three day bus pass through the hotel.Genuine Expedia guest review
"New Year's Eve"
Just a one night stay for an evening in Nashville for New Year's Eve. Rooms were comfortable for the 8 of us who went for the evening. Front desk was courteous and engaging when we checked in. Beautiful hotel and many other actiivities to take part in if you chose to do so.Genuine Expedia guest review
"A Merry Christmas!"
We had a very enjoyable stay. The Christmas decorations were amazing.Genuine Hotels.com guest review
Enjoyed our stay. Cold outside but warm and friendly inside!Genuine Hotels.com guest review
Disappointed with hotel. Shuttle to main attraction-downtown was expensive. Nickeled and dimed. Stay Downtown! And go visit Gaylord for lunch-dinner is usually a long wait. Also, 5 families Booked 6 rooms in July for a December stay. We were told we could not request rooms together until check-in. We all checked-in together and were placed all over […] a very big hotel. Not a good hotel for families wanting to spend time together over the holidays. Could have gone on a cruise and spent alot less. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )