All hotels in Nashville, Tennessee, United States of America
1 room, 2 adults
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2800 Opryland Drive, Nashville, TN, 37214, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 2,371 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.5
  • Neighborhood
    4.3
4.0 / 5Excellent
"Birthday Getaway"
The hotel was overrated for the price. I paid a reduced price, but the room was no better than the Hampton or Hilton. The staff was pleasant and the rooms were clean.
Genuine Hotels.com guest review
1 night family trip Jul 12, 2015
Christopher
US
5.0 / 5Outstanding
"Friends fun weekend"
Very nice hotel. Great service and amenities.
Genuine Hotels.com guest review
3 night trip with friends Jul 9, 2015
Karen
US
4.0 / 5Excellent
"housekeeping understaffed"
I've visited the Gaylord Opryland resort numerous times. This is the only visit where we've encountered any problems. Housekeeping didn't get to our room until very late in the afternoon/early evening. They, naturally, work on turnover rooms first. Waiting until 6pm or later to service a room is unacceptable. I called the hotel staff and the housekeeping manager visited my room. She explained that it's described in their policy that they have until 8pm to service rooms. I explained that I was not informed of this policy upon booking or check in. 8pm to service a room is way too late.
Genuine Hotels.com guest review
2 night family trip Jul 10, 2015
A Traveler
US
5.0 / 5Outstanding
It was our tenth anniversary. It was nice to sit in our balcony and enjoy the conservatory.
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
Daniel
US
5.0 / 5Outstanding
"Think about it!"
Suggestions: Improve navigation signs. Main problem is just past entrance to Cascade lobby. You think you are in the right place and end up out by interstate. Valet Parking is in need of reorganizing. All valet personnel are efficient and professional, however some patrons are very rude. They bypass the lane they are suppose to be in and jump ahead of patrons that are patiently waiting. There should be a lane for taxis; a lane for valet bringing cars to patrons; a lane for guest arrival; and a lane for guests returning cars for valet parking. There should be cones for each lane and a valet employee for each lane. When guests come in on Friday night it is total confusion and not fair to the employees or guests. These comments are not meant as derogatory, but simple suggestions for improvement. Thank you.
Genuine Hotels.com guest review
4 night trip with friends Jul 6, 2015
Barbara
US
5.0 / 5Outstanding
"Great hotel"
We are very happy with our stay at this hotel. The staff was very helpful and professional. We were very satisfied with our room. There is a lot to do at this hotel. We will be staying at this hotel when we are in the Nashville area.
Genuine Hotels.com guest review
1 night romance trip Jul 6, 2015
John
US
4.0 / 5Excellent
"Nashville"
Very fun A bit pricey but a good experience
Genuine Hotels.com guest review
2 night family trip Jul 8, 2015
BARRY
US
5.0 / 5Outstanding
"Great trip"
Enjoyed our stay at the Gaylord. Excellent customer service. Only negative was the registration process. Took way too long.
Genuine Hotels.com guest review
1 night romance trip Jun 28, 2015
tonya
US
5.0 / 5Outstanding
"Loved our stay!!"
Beautiful hotel! Gaylord's signature lush tropic atrium is always breathtaking. We had dinner at the steakhouse on-site. The menu is not huge, but everything was so delicious! We also ate at a different hotel restaurant for breakfast. The buffet was plentiful and tasty. Their entire staff was friendly and accommodating. We got an upgraded room when the staff found out it was our anniversary. Only problem we had was that since it was a holiday weekend and there was a convention there, the hotel was very crowded. It was not unpleasant, just a lot of people which distracted from the romantic weekend we wanted. We will definitely be back, but hopefully on a quieter weekend.
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2015
Rhonda
US
2.0 / 5Fair
"Not worth the price paid."
Scheduled this hotel to attend a concert at Opryland. Unfortunately the concert venue changed to downtown and we could not refund the hotel even though the change happened 3 days before. On arrival to the hotel we were told valet was backed up at least 30 minutes, so we self parked. To walk into the hotel, you walk up a sidewalk that is lined with smokers and there is no way around it. I complained 3 times to the hotel and they did nothing about it. The other entrance was the same and worse with smokers standing right outside the hotel entrance. The hotel fees were higher than normal so be aware of that - they include a resort fee to cover two bottles of water and wifi. The room was clean but did have noise issues. Room had refrigerator which is always nice. The common areas were not that clean, including empty beverage cups in the elevator for over 24 hours. I wouldn't stay here again for the price paid and would look to stay elsewhere in Nashville.
Genuine Hotels.com guest review
2 night family trip Jul 2, 2015
Lynn
US
3.0 / 5Good
Confusing with check in and parking was $23 per night + tax and thought was going to have free breakfast but another confusion so ended up paying $40 for 2. I will not be staying here again other hotels have better service although it was very pretty.
Genuine Hotels.com guest review
1 night trip with friends Jun 30, 2015
Lissa
US
5.0 / 5Outstanding
"Birthday fun"
It was my birthday getaway with friends and sis. We are horoufhly enjoyed ourselves and will come again!!!
Genuine Hotels.com guest review
2 night family trip Feb 27, 2015
Shirley
US
3.0 / 5Good
"Overpriced"
We paid over $50 more than the guaranteed price and the room was too small. We expected a suite for $312.00 a night but ended up in a tiny room with two beds and a tiny bathroom. In addition, we had to pay a resort fee just to spend the night. The beautiful anesthetics were great but did not take the sting out of our wallet.
Genuine Hotels.com guest review
1 night trip Jun 21, 2015
Teresa Sams
US
1.0 / 5Poor
"Gaylord (Nashville)TOP MGMT NEEDS TO BE AWARE!"
GAYLORD HOTEL (NASHVILLE) With confirmation in hand for a 3-night stay, we were denied a room because the "hotel was 103% full". Why would management even tell you that??How can a CONFIRMED room be sold out from underneath you?? We were put into a "conference-type" room with a PULL-OUT BED (EXTREMELY MUSTY SMELLING BEDDING) which must have been left on bed for quite some time to build up the mustiness, & a BROKEN cot. After driving for two days, this is where we slept our first night in Nashville.(Country Music Festival)held that wk so all hotels were filled. Switched the next day to a regular room but not until after 5:30 pm -- another wasted day in Nashville dealing with "hotel managers" most of day & night trying to get room change. This was a premium booking confirmed three weeks before arrival --Also, locked out of room on second day because they could not accommodate us for the third day! The many interesting restaurants were very good. People that worked in and around each restaurant were very nice. The different courtyards were splendid and well kept.
Genuine Hotels.com guest review
1 night family trip Jun 11, 2015
Gerard
US
5.0 / 5Outstanding
Wonderful place!!!! Loved the grounds!
Genuine Hotels.com guest review
1 night business trip Apr 12, 2015
Rebecca
US
5.0 / 5Outstanding
"Stay at Opryland resort"
We loved the Hotel,the food, the people. We have one suggestion to have a laundry for people to wash clothes.
Genuine Hotels.com guest review
4 night family trip Jun 21, 2015
Ray
US
4.0 / 5Excellent
"Nice hotel but a little too pricey!"
Hotel was beautiful but the rooms were not much better than an average hotel. I understand it takes a lot to maintain the area but all fees like parking and resort should be in the price of the room.
Genuine Hotels.com guest review
1 night romance trip Mar 27, 2015
Guy
US
5.0 / 5Outstanding
"Great place to stay !!!"
A very nice and clean hotel , we enjoyed our stay and the orpy mills mall & the Grand Old Opra is within walking distance from the hotel but they do have buses to transport to these places also ! Lots of great eatin places in the mall also !!!
Genuine Hotels.com guest review
3 night romance trip Jun 22, 2015
Norris
US
5.0 / 5Outstanding
The hotel is beautiful! The staff was wonderful and very helpful for anything we needed. The only complaint I have is that the mattress was very hard and uncomfortable to sleep on. Otherwise, everything was great!
Genuine Hotels.com guest review
2 night romance trip Jun 23, 2015
Jayme
US
4.0 / 5Excellent
"Enjoyable time with the family"
In the bathroom around the back of the tub and sink there was mold which could have been cleaned. I feel a spray of bleach would have taken care of.
Genuine Hotels.com guest review
2 night family trip Jun 23, 2015
colleen
US
4.0 / 5Excellent
"Nice but cold"
Stayed at the Gaylord for our 30th anniversary. Hotel was very nice, but I would suggest wearing a sweater in the hotel and in the grounds. They keep the air conditioning on full blast.
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2015
John
US
4.0 / 5Excellent
"Business in Nashville"
This hotel was a bit disappointing considering the room rate they charge. Ready for make over.
Genuine Hotels.com guest review
2 night business trip Jun 22, 2015
William
US
5.0 / 5Outstanding
"Great family time!"
A wonderful stay!
Genuine Hotels.com guest review
2 night family trip Jun 21, 2015
Rachel
US
5.0 / 5Outstanding
"Terrific"
This was a grand experience.
Genuine Hotels.com guest review
1 night family trip Jun 5, 2015
Jeanette
US
5.0 / 5Outstanding
"College celebration!"
This was a nice and relaxing family vacation to celebrate my daughter's college graduation. The hotel was beautiful and very different than any I have been in before. We had a great time and I have already recommended it to a few of my friends.
Genuine Hotels.com guest review
3 night family trip Jun 18, 2015
A Traveler
US
4.0 / 5Excellent
"Pricey but Spectacular"
Huge, spectacular place with an excellent location near a shopping mall, gas station, Opryland, and other restaurants besides those in the hotel. Did cost $23.00 a day to park and had to pay resort fees in addition to the cost of the room whether you used anything or not. Since it's so enormous, they give you a map on how to find your room and have guides to get you into the correct areas. I've never seen a place like this before and I'd stay there again.
Genuine Hotels.com guest review
2 night trip Jun 16, 2015
Carol
US
2.0 / 5Fair
"It was just okay."
It was nothing special.
Genuine Hotels.com guest review
1 night trip with friends Jun 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Surprise Charges"
Surprise $18 per day service fee and $23 per day parking
Genuine Hotels.com guest review
2 night romance trip Jun 16, 2015
Terry
US
4.0 / 5Excellent
"Gaylord Nashvill"
Overall, beautiful resort. Two days without wash cloth. Poor attitude from wait staff at sushi bar. Need better system at valet - took 45 minutes after call for our car.
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2015
Steven
US
5.0 / 5Outstanding
"Very nice hotel"
My wife and I spent one night here celebrating our 10 year wedding anniversary. It was a very nice place to stay. So much to do and see right inside the hotel. Everyone was friendly and helpful. The room itself was nice. Everything was clean and comfortable. I would definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2015
Paul
US
5.0 / 5Outstanding
"Weekend getaway"
The best hotel I've ever had the pleasure of staying in. The view, atmosphere, and price was remarkable. If you and your love one want to have the perfect couple weekend getaway, opryland is the perfect place.
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
A Traveler
US
4.0 / 5Excellent
"Almost Perfect"
My only negative comment is there is no place in that huge hotel to get something to eat late night.
Genuine Hotels.com guest review
2 night trip with friends Jun 9, 2015
Jane
US
4.0 / 5Excellent
"Extra Charges"
The place was beautiful. However, besides the inital resort fee which was disclosed, they also have a hefty parking fee per day even for registered guests. The room itself was mediocre. Restaurants in the hotel also pricey. I am not sure I would stay here again. Feel like I could have got equal quality at other places nearby for less.
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2015
MICHAEL
US
5.0 / 5Outstanding
"Night out!"
Great stay. It's a really beautiful place. It just seems when we book with you we always get a corner room. The bed was really squeaky.
Genuine Hotels.com guest review
1 night romance trip Jun 12, 2015
Van
US
4.0 / 5Excellent
"Extremely Bad Check In Experience!"
We booked through an online booking service. The room is not what we paid to get. We needed 3 beds in the room. We knew a roll away would have to be ordered. When we arrived on time at 9:30 PM. we were told a roll away was not suitable for that room they booked us in and they moved us. We got to the 2nd room and was told the same thing. The bell boy said he would guarantee we could have a roll a way in that room, that it was large enough. After many conversations with the front desk, we were waiting for a bell man to arrive to move us a 3rd time when we herd the knock at the door. Much to our shock it was the bellman who promised us the roll away and he brought it in and set it up. We were still on hold on the phone with the front desk as this all took place. When the person from the front desk got back on line was told we had a roll a way she put us on hold another 5 minutes. Finally they agreed to let us stay. It cost us $179 per night (3) nights more because of the mistake and the hotel would not help at all even though we had a conformation number with a description of a hotel room with 3 rooms in it. That's way too much money to spend on a room that looked no nicer than other hotels we've stayed at for half their price. Just outrageous! Will never go back there again. Did I mention - we didn't get to bed until 1:30 AM?
Genuine Hotels.com guest review
3 night family trip Jun 5, 2015
Glen
US
4.0 / 5Excellent
"Beautiful but too large"
Beautiful hotel with beautiful gardens. However, it is hard to find your way around because it is so big. Maps were confusing and lots of walking to different areas of the hotel. Restaurants were very pricey too.
Genuine Hotels.com guest review
2 night romance trip Jun 1, 2015
marilou
US
5.0 / 5Outstanding
"Great place to"
Enjoyed every minute of our stay, clean quiet rooms. Helpful staff. Keep in mind long distance from check in desk to room. Not ideal for older people or disabled
Genuine Hotels.com guest review
4 night family trip Jun 1, 2015
Michael
US
4.0 / 5Excellent
"Weekend getaway"
Beautiful gardens, friendly staff
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
Gillian
US
5.0 / 5Outstanding
"Amazing!!!"
Amazing and grand hotel. I was impressed...
Genuine Hotels.com guest review
3 night romance trip May 29, 2015
Ronnie
US
5.0 / 5Outstanding
"Great for a weekend getaway"
We were there for a weekend day and night and were bowled over by the super plush settings within the atriums. Sights to behold! The room was fine but nothing great. We did not get a room that overlooked any of the atriums. Went to Jack Daniels restaurant and it was very good. A good live performer and the catfish was very nice. So for the day we were there, I can't think of having a better time!
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
A Traveler
US
5.0 / 5Outstanding
"awesome"
awesome
Genuine Hotels.com guest review
1 night trip Jun 5, 2015
A Traveler
US
3.0 / 5Good
"Ummm ok"
I was displeased with paying for parking and when it came to room service I was very disappointed to pay $4.25 for a 16oz bottle of soda when the vending machine had 20oz's for $2.50. However the overall stay was good
Genuine Hotels.com guest review
1 night romance trip Jun 2, 2015
emily
US
4.0 / 5Excellent
"Grateful to Lyle ... no stress encounter !"
Lyle, the Bellman was very helpful & accommodating in assisting us change our room, the initial room assigned to us was very far for my husband to walk from the lobby, He has terminal cancer & still going through Chemotherapy ...the room was at the basement, felt like a dungeon! They were very helpful in finding us another room, which was closer to the lobby & with a window looking out the lobby area, one can seen greenery ! Did not feel suffocated anymore ! Over all was great !
Genuine Hotels.com guest review
3 night family trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice but boring"
Rooms were nice, facility immaculate. Parking was expensive ($30 per night), and also random resort charges (another $20 per day). Things pretty much stop around 11 pm. Sports bar was open until about 11:30 pm, we were hoping to do something on site at night but no luck. Ate at the steakhouse, which was excellent. Very much a family resort.
Genuine Hotels.com guest review
1 night trip with friends May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"bachelorette party"
It was for a bachelorlette party and the hotel upgraded our room and helped make our stay amazing. Everything was great.
Genuine Hotels.com guest review
2 night trip with friends May 22, 2015
A Traveler
US
3.0 / 5Good
"Anniversary stay"
Self park is nightmare, it's like Disney World if you like that. Not for me.
Genuine Hotels.com guest review
1 night family trip May 31, 2015
Jesse
US
3.0 / 5Good
"You need an open checkbook or expense account!!"
Felt "nickeled and dimed" to death. A grande coffee with room for cream at any Starbucks in the country is $2.23; here it is $4.09. There is a default "resort fee" for Wi-Fi (free everywhere else), 2 bottles of water per day and access to the gym, whether you use it or not. Self-parking was $23; glad I didn't valet!!! The restaurants in the courtyard/arboretum were "exorbitant" as well in cost. We were frustrated with the prices and opted to leave early and eat elsewhere. There was a massive flooding of the hotel in 2010. The hotel, eventually was awarded all of the money for the upgrades. You would think that they were nickel and diming everyone to pay for the expense.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
A Traveler
US
3.0 / 5Good
"Pricey"
Our toilet stopped up twice then leaking from top next day. Hidden charges you weren't informed about online when I booked the room and arrived there only to be hit with parking charges and 18 dollars a day for different things whether you use the services or not. Staff was very nice. I probably wouldn't stay again.
Genuine Hotels.com guest review
2 night family trip May 25, 2015
Claudia
US
5.0 / 5Outstanding
Wonderful experience, a little pricey but worth the experience...The hotel is breathtaking
Genuine Expedia guest review
Other trip Jun 1, 2015
A Traveler
US
5.0 / 5Outstanding
"The perfect stay"
We took our parents who were visiting from England. Our girls love Gaylord properties as the have everything they need. Our parents enjoyed it very much and wanted to stay within the hotel as the atmosphere suited them.
Genuine Hotels.com guest review
1 night family trip May 23, 2015
A Traveler
US
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