Hampton Inn Norfolk Naval Base - Norfolk

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Genuine Hotels.com guest review

Room was beautiful. Clean and well-appointed. And the breakfast was delicious, wide variety of good foods, included in my room rate!

Genuine Hotels.com guest review

The location was great, right near our military son! But the beds are very uncomfortable, you can feel the springs and they are "lumpy"! Our first night was ok and the price was satisfactory but our second night was unfortunately a night of lack of hot water and the rates went up almost thirty dollars. The staff was friendly and helpful and we might […] stay again but I will get the rates locked in before returning. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was okay, exept that for the price, this hotel had no microwave or fridge something that I thought was standard.

Genuine Hotels.com guest review

A LOT OF MONEY FOR A SO-SO HOTEL

Genuine Hotels.com guest review

Housekeeping staff does a great job at this property.

Genuine Hotels.com guest review

We had a most pleasant stay at Hampton because of the friendly people, the excellent breakfasts they served. I enjoyed the location because our activities were at the Naval base and gosh, not far from there. Thank you Hampton Inn for the most pleasant stay.

Genuine Hotels.com guest review

Small beds. Didn't have hot water in two of the rooms we tried out. Breakfast was okay. Seems run down and needs updating. Pool water was cold.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Extremely helpful staff - we have stayed here three times and will stay there again when in the area!

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was really pleased with my recent stay at Hampton. I especially thought every staff member I talked with at the hotel was really pleasant and helpful. I absolutely loved the bedding. When you climb in it is like being on a cloud and so very comfortable. I definitely recommend this hotel. Very convenient to Old Dominion University.

Genuine Expedia guest review

I had a quiet relaxing stay in the hotel and will recommend it to others. Location is convenient and a quiet area.

Genuine Hotels.com guest review

They were very accomendating. Needed a frig & m/wave & they went out of their way to get them for me. Very pleasant.

Genuine Hotels.com guest review

i always stay here when i visit my father who lives only a couple of miles away. i am always pleased with the friendly staff, and the cleanliness of the rooms. I travel with only my 5year old daughter at times and feel relatively safe in this neighborhood. will stay again soon

Genuine Hotels.com guest review

no exhaust fan in the bathroom. staff very pleasant

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

THE HOTEL WAS NICE, CLEAN, AND AFFORDABLE! ALL OF THE STAFF WERE VERY COURTEOUS AND KIND. NO COMPLAINTS ON MY BEHALF!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

horrible, paid for a king size room...got a handicapped room with a small bed that my husband and i barely fit on.said that was all they had for the night even tho i had been booked for two weeks.....no tub to bath grandson...would not stay there again

Genuine Hotels.com guest review

Nothing but good things to say! Would stay here again.

Genuine Expedia guest review

I found the experience most welcoming and accommodating for my family and me. We were greeted by helpful, polite and respectful staff who went the distance to make us comfortable. This was the first real trip with the grandchildren who found the room, breakfast area, pool, whirlpool and facilities fun and equipped to meet all our needs. The heating […] and air unit was the quietest I ever found in any hotel. Penny was most gracious and kind in all her service delivery. Read more

Genuine Expedia guest review

We would recommend this hotel and we would stay here on our next visit to Norfolk. The room and the hotel were clean, and the bed was very comfortable. The staff was friendly, and assisted us with finding locations and points of interest, in Norfolk. We always look for Hampton Inns whenever we travel. Keep up the good work.

Genuine Hotels.com guest review

Well to start I was not pleased with the fact that I asked for a smoking room and there was not one available when I arrived....Was also not aware of the "ONLY IF AVAILABLE" procedure! Then when I got to the hotel wanted to take a shower and the water would not get hot, called front desk and was told to run the sink and shower water at the same time […] until it gets hot. That remedy did work......But Really......is that what needs to be to take a shower? Overall I would not recommend Hotels.com to ANYONE and would think twice about recommending the Hampton Inn as well!!! Read more

Genuine Hotels.com guest review

I was VERY pleased with everything about my stay. The only problem I had was on the last night. I had very, noisy neighbors....all night long. I talked to management twice & they tried to quiet them. It worked for a while. I ended up with a horrible night's sleep before my 7 hr. drive home. The hotel refunded my last night's stay with a voucher for […] a free night at any Hampton Inn. Yea!! Go Hampton Inn!! Now THAT'S customer service and I will not hesitate to stay with Hampton again. Read more

Genuine Hotels.com guest review

The hotel didn't have too many amenities but it was well worth it for the price and the location. Only thing I will have to complain about is not having room service being that you have to do it yourself. Otherwise, the place was good!

Genuine Expedia guest review

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Genuine Hotels.com guest review

(Review by E. S.) We were staying for just one night. For starters, let me say that the hotel was undergoing construction improvements throughout. So I'll give a pass on the unimpressive walkway leading to our room. The room itself was basic, clean and no frills. We just wanted a place for the night before getting back on the road the next morning. […] Mind you we arrived late in the evening and wanted to grab a shower and call it a night. Alas, our shower was not functional. Yep. Needless to say I was livid. Oh, and the hotel was fully booked so we could not be switched to another room. It took about a hour to get the maintenance guy (very nice, BTW) up to assist and got the problem resolved. The reception rep offered a nearby "inactive" (?) room to shower in case the problem wasn't resolved. Seriously? How about a refund so that we could book another hotel? I had a flashback to college dorm life. Not what I expected from a hotel as a paying customer. Like I said the problem was ultimately resolved, but not without undue stress during what was supposed to be a relaxing weekend. (Coaching point to Hampton Inn: Make sure that everything in each room is functional BEFORE a new guest arrives.) Now let's move to breakfast the next day. Again, we were lucky there was anything left when we got downstairs (9:15-9:30 ish) b/fast ends at 10, I believe. Not a great selection, just something to put in your stomach before heading out. The kitchen was not fully functional, so it appeared to us that the understaffed team was scrambling. Again, we were told that the construction was to blame. Oh well. I probably would not stay here again because I feel that there has to be a complete transformation of their view of customer service. We weren't expecting a 5-star experience from this place, but we've stayed at other Hampton Inns in FL and VA and the experience was much much better. So the critique is for this hotel not the chain. We hope this review helps others make an informed decisi Read more

Genuine Hotels.com guest review

Was disappointed in this hotel. The hotel is below average and not worth the money. The pool is unimpressive. The hotel lobby is under renovation. The surrounding neighborhood is sketchy...I wouldn't walk around here at night. The breakfast at the hotel is mediocre--cereal, orange or appe juice, fruit, toast or bagel, and so-so pastries--all served […] on plastic plates and cups with plastic ware. I'd rather pay a few dollars and have bfast at McD's. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I was very pleased at the quality of experience at this facility. The staff was wonderful and the building was clean and new. I was also pleased at the breakfast and the internet in the rooms. I spilled coffee and without saying anything, a staffer was there cleaning it up for me. I went to get in the spa and it was cold. I no more than got out of the […] water before a staff member was there working on the problem. The only down-side was the location. It was very industrial. Not pictured was the large electrical station on the other side of the hotel. There wasn't anything attractive about the surrounding area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was our 2nd visit to the Hampton at norfolk naval base, Both times to visit with our Son-in-law and daughter and now grandbaby! Both times pleased with how we were taken care of. Due to distance we tend to check in quite late always greeted pleasantly. The room clean and comfortable, Breakfast decent and really good coffee! Nice to use the hot […] tub to workout the kinks of traveling. Read more

Genuine Expedia guest review

The room was clean, the bed very fresh and comfortable, the breakfast ready and waiting for me in the morning. The only inconvience I experienced was a slight lack of water pressure in the morning, which soon subsided. I was told it was from construction immediately in front of the hotel (and there was some construction going on that involved water […] lines, so I believe them). All in all one of the better hotel experiences I've had recently, particularly in a smaller city. Would definitely recommend the hotel to friends and family--good value and pleasant experience. Read more

Genuine Expedia guest review

Nice, average hotel. Suited me just fine. A little expensive for what it is, but I guess you pay for the location, just outside Norfolk Naval Base.

Genuine Expedia guest review

We've stayed here several times because the staff is friendly and helpful, the rooms are clean and comfortable, and it is convenient for us. They also have a very nice breakfast. The only negative is that the bed is so high that I have a hard time getting into it, but that seems to be the style these days.

Genuine Hotels.com guest review

This Hampton Inn is conveniently located near the base, restaurants, and the highway. It was clean, service was friendly, and generally in good condition. One of our rooms had an unusually loud air conditioner, but that was the only maintenance issue. The breakfast good for a "free" breakfast. The free wireless internet worked well, but like some hotels […] it was slower than expected. It was good enough for us, but might be annoying if you need to use a VPN connection for work. I don't remember if the room had a wired connection. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was easy to get to when driving. It is up to date with well kept amenities. Very close to the areas I needed to facilitate my visiting my son who was on base for training at that time.

Genuine Hotels.com guest review

Nachdem wir in diesem hotel übernachtet haben, konzentrierten wir uns nurnoch auf hampton inn hotels. sehr sauberes hotel mit guter einrichtung zu fairem preis

Genuine Hotels.com guest review