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  • Holiday Inn Tijuana Zona Rio
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All hotels in Tijuana, Mexico
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1 room,  2 adults 
Adults Children
Room 1:

Holiday Inn Tijuana Zona Rio - Tijuana

32.517877, -117.003215
3.5 stars
Paseo De Los Heroes 18818 Zona Rio, Tijuana, 22320 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $75
available on 05/23/13
Price Match Guarantee
3.8 56 5

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    Holiday Inn Tijuana Zona Rio
    View Holiday Inn Tijuana Zona Rio on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Holiday Inn Tijuana Zona Rio

    • Caliente Racetrack Casino Hotels - Tijuana 1200 yards
    • Agua Caliente Racetrack Hotels - Tijuana 1600 yards
    • Centro Cultural Tijuana Hotels - Tijuana 1.5 miles
    • Tijuana Brewery Hotels - Tijuana 1.7 miles
    • Tijuana Hotels - Tijuana 1.8 miles
    • All landmarks in Tijuana

    Nearest hotels to Holiday Inn Tijuana Zona Rio

    • Grand Hotel Tijuana
      3.0 stars
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    • Hotel Lucerna Tijuana
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    • Hotel Real del Río
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    Overview of Holiday Inn Tijuana Zona Rio - Tijuana

    Tijuana new hotel with Spa
    Location.
    Conveniently near the airport in Tijuana, Holiday Inn Tijuana Zona Rio is close to Agua Caliente Casino, Centro Cultural Tijuana and gastronomic district of the city. Additional area attractions include Museo del Trompo and bullring.

    Services
    Holiday Inn Tijuana Zona Rio has a Spa, an outdoor pool, and a jacuzzi. Complimentary wireless Internet access is available.This Tijuana property has a restaurant and a new lounge. Guest parking is complimentary. Event space consists of 7 conference/meeting rooms, and banquet facilities. The staff can arrange wedding services. Additional amenities include bilingual staff, room service from 6:00 am to 11:00, and dry cleaning/laundry services.

    Rooms
    127 Guestrooms have televisions with satellite channels, complimentary wireless Internet access, direct-dial phones, voice mail, coffee/tea makers and complimentary bottled water, air conditioning, desks, and irons/ironing boards. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. amenities available on request include extra towels/bedding and wake-up calls. Cribs (infant beds) and rollaway beds are also available.

    Image of Holiday Inn Tijuana Zona Rio, Tijuana
    3.8 out of 5 Good (56 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Small beds and low water pressure in the shower but overall a clean and decent place to stay. Reviewed by a Hotels.com guest on Apr 7, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $75
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two double beds smoking

    One King Bed, Non-Smoking, Accessible

    Master Suite, One King Bed, Non-Smoking

    Two Double Beds, Non-Smoking

    One King Bed, Smoking

    One King Bed, Non-Smoking

    Standard

    One King and One Sofa Bed, Non-Smoking

    One King Bed, Non-Smoking

    Two Beds, Non-Smoking

    Junior Suite, One King Bed, Non-Smoking

    Superior

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Carte Blanche
    • Diners Club
    • Minimum check-in age is: 18
    • Check-in time starts at: 3 PM
    • Check-out time is: 1 PM
    • Caters to families
    • Caters to groups
    • Noise-free rooms not guaranteed
    • American Express
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A resort fee is included in the total price displayed.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Babysitting or childcare (surcharge)
    • Bar/lounge
    • Conference center
    • Dial-up Internet access - surcharge
    • Number of buildings/towers - 1
    • Number of floors - 3
    • Restaurant
    • Swimming pool - outdoor
    • Total number of rooms - 127
    • See more facilities
      • Free Wi-Fi
      • Meeting facilities size (feet) - 584
      • Meeting facilities size (meters) - 53
      • Number of meeting/conference rooms - 4
      • Year Built 1996
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Iron/ironing board
    • Rollaway/extra beds available
    • Trouser press
    • Window opens
    • See more room details
      • Air conditioning
      • City view
      • Coffee/tea maker
      • Complimentary bottled water
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • ESPN
      • Extra towels/bedding
      • Free Wi-Fi
      • Hair dryer
      • Private bathroom
      • Satellite TV service
      • Shower/tub combination
      • Turndown service
      • Voice mail
      • Wake-up calls
    • Services
    • Free parking
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Secure parking
    • Security guard
    • Steam room
    • Wedding services
    • View more services
      • Breakfast available (surcharge)
      • Express check-out
      • Fitness facilities
      • Full-service health spa
      • Massage - spa treatment room(s)
      • Medical assistance available
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Technology support staff
    • Accessibility Features**
    • Accessible parking

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    La Faraona - This restaurant serves buffet breakfast, lunch, dinner, and brunch. Room service from 6:00 to 11:00 pm.

    Recreation

    Recreational amenities at the hotel include an outdoor pool, Spa and jacuzzi. The recreational activities listed below are available either on site or nearby; fees may apply.


    • Ecotours nearby
    • Golfing nearby
    • Swimming nearby
    • Whale-watching nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Buffet breakfast fee: MXN 160 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Tijuana, Mexico
      of
    32.517877, -117.003215
    Hotel coordinates:

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    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Caliente Racetrack Casino - 1200 yards

    1.0 - 3.0 mi

    • Tijuana Brewery - 1.7 miles
    • L.A. Cetto Wine Cellar - 2.1 miles
    • Downtown Tijuana - 2.1 miles
    • Presa Abelardo L. Rodriguez - 2.3 miles
    • Tijuana Wax Museum - 2.3 miles
    • Parque Morelos - 2.3 miles
    • Agua Caliente Racetrack - 2.3 miles
    • Centro Cultural Tijuana - 2.3 miles
    • San Ysidro Transit Center Station - 2.4 miles
    • Tijuana General Abelardo L. Rodriguez Intl. Airport (TIJ) - 2.6 miles

    3.0+ mi

    • San Diego Brown Field Municipal Airport (SDM) - 3.7 miles
    • San Diego Intl. Airport (SAN) - 19 miles
    • El Cajon Gillespie Field (CJN) - 21 miles
    • San Diego Montgomery Field (MYF) - 22 miles
    • Carlsbad McClellan-Palomar Airport (CLD) - 45 miles
    All hotels in Tijuana, Mexico
    Reviews
    • All (56)
    • Business (16)
    • Romance (2)
    • Family (4)
    • Friends (3)
    • Other (31)
    3.8 / 5
    Good

    Score breakdown (from 56 reviews)

    • 5.0
      (17)
    • 4.0
      (24)
    • 3.0
      (7)
    • 2.0
      (5)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.0
    • Comfort
      4.1
    • Condition
      3.9

    Reviews: Overall

    • < Previous
    • Page 1 of 2
    • Next>
    Holiday Inn Tijuana Zona Rio - Tijuana
    1.0 / 5
    Poor
    "Terrible Customer Service"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Not a good experience. Will also write Holiday Inn about it. hotel is located in a nice area the actual street has a divider, if you are coming from the US you need to pass the hotel & find a place to make a U-Turn hotel has recently become a Holiday Inn, and is not list listed in GPS databases, neither is actual address. Upon arrival at the hotel, […] the 3 employees at the front desk were having a conversation about their evening plans. waited at least 5 minutes before they acknowledged my existence. I was traveling with my cousin, we had reserved a double room No doubles were available, we had to share a bed. The room was clean and tidy, the bed was comfortable, pillows were not The view was non existent. The neighbor hood is an up and coming area with nice restaurants, and places to go. the location is fine. Hotel is on a major road, the noise level at night was pretty high even for a seasoned city dweller like myself. Not recommended if looking for a restful night sleep. The bar wasn't stocked well, only few top shelf bottles, service was passable at best, and didn't even have lemon for my drink. Checkout was quick and easy. The next day (Monday) I notice that my credit card had been charged twice. Once by Hotels.com, once by the hotel itself. I called customer service at Hotels.com which was super helpful, and was refunded within a matter of minutes. Final grading hotels.com: A+; Holiday Inn F. I will not stay there again Read more
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Gino
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    3.0 / 5
    Good
    "not up to par"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    cosmetic apperance of hotel and room were great. our room was clean but reaked of sewage. the jacuzzi was dirty and not heated, which was one of the main reasons we chose to stay there. I have never missed my bed so much, the mattresses were horribly stiff and springy. may not consider coming back. the best thing i would say was the price was very reasonable....i […] guss you do get what you pay for. Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Marlyn
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Ok"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Small beds and low water pressure in the shower but overall a clean and decent place to stay.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The front service was bad and the card to our room didn't work every time we step out ! Ice machine was broken on our second level we had to keep getting the ice from the first floor. Over all I wouldn't recommend anyone to stay in TJ!!!
    Genuine Hotels.com guest review
    Business trip
    Mar 17, 2013
    Rie
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 13, 2013
    Armando
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    Joe S.
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I was satisfied I would stay again. The bar and restaurant made me feel at home.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Good option in TJ"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel has a good location, in the middle between Galerias Hipodromo and Plaza Rio. Overall my stay was good. My room was spacious and had a bathtub, which I liked, but it didn't have a safety box. The only problem I can mention is that the hotel is located just between 2 main roads, so the noise of the cars passing by can be heard all night long, at […] least in the room I had, which was in the 3rd floor (the top). If you don't mind that, it's a good option in the city for it's price. Read more
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    Ed
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "Great hotel! Great location!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was great!!!!
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    USVISAMEX
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    2.0 / 5
    Fair
    "Not to Happy"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Check in was at 3pm ..Got to hotel at 5pm and they did NOT have a room that i RESERVED. we had to wait an hour in the lobby with 2 tired children. When we FINALLY got out room our door didnt want to lock. we stayed 2 nights and the door situation happened TWICE, very unhappy!
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    Ruby
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "SUPER!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Super breakfast!!!! Very authentic Mexican food,super American food!!Next time I go to Tijuana,even if I dont stay at the hotel,I will go for the breakfast buffet and take my Tijuana relatives. My mom that lives in " TJ" and is very picky about the food,WAS IMPRESS .The service was superrrr,from the doorman to waiters,,FELICIDADES.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    3.0 / 5
    Good
    "not a family environment"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    first the underground parking doesn't have a elevator up the lobby we had to carry everything. We asked for an extra bed for my kid they said they would bring one up but it never came, beds are too small full size .Our view was horrible towards the back of the hotel we could see people walking in the drains. Food wasn't that great when we booked the […] room for 4 persons they told me the buffet was included, but turns out only for 2 persons so we had to pay extra but they told that after we were sitting down eating. need better customer service not a family environment. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    patty
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Great place to stay for vacations or business."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great customer service as the staff speaks English and were able to take care of all my request. The area is calm and less than 5 minutes from the U.S border.
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    Crystal and Abe
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "the emplye is very nice people"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    there is a nice hotel and so quiet ilike because is confortable, dont have to go outside to eating they have a restaurant and close to tha shopping center
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "great hotel!!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great hotel!!!! clean, modern , and the breakfast is great!
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "Better than exp"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I stayed many hotels in tj, it is better than the more expensive ones
    Genuine Expedia guest review
    Other trip
    Sep 15, 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Is the worst experience I had in this hotel, I never had It before, this hotel was the best
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Great hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    We were on the first floor of the holiday inn and the only problem we had was that there was strong odor as soon as we got to our floor.
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    Isidro
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    2.0 / 5
    Fair
    "Liked it, very clean"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    the staff was very nice and the rooms and hotels were very clean. I just wished they had queen beds in a double room instead of the double beds. The rooms are small for my taste. Overall it was a nice experience. The pool is also too small.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Middle of it all, everything close around it"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I liked my stay only thing was that I was told by one of the workers there that pool was open 24hrs come to know it was closed by 11... I was really looking forward to it been open the 24 hrs :/
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2012
    Francisco
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "worth it"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very happy with the service, location, cleanliness, location and price, I definitely recommend this hotel
    Genuine Hotels.com guest review
    3 night family trip in Jun 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Verify charges"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Was having a hard time communicating with staff...only one or two are bi lingual...hotel is fine and relaxing, however got disappinted when one staff called our attention saying we are not paid yet which i did on line. So humilliating for that one...but overall experience was great.
    Genuine Expedia guest review
    Other trip
    Jun 24, 2012
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "VIta Sap - now the Holiday Inn in Tijuana"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    We arrived in town prmarily for business at the US consulate but with time for some side trips. This hotel was identified on some websites as a Fiesta Inn and some as Vita Spa and we arrived during the rushed and final preparations to unveil its new ownership under the Holiday Inn flag. We mistakenly booked at this Hotel thinking it was the Fiesta Inn […] near the consulate but were very satisfied with all aspects of the hotel including the location. It is located on the Paseo de los Heroes in the Rio Zone - you are within long walking distance of fine shopping, the cultural center and some excellent restaurantes and a statue commemorating Abraham Lincoln. Will recommend this hotel to others and will return if in TJ again. Read more
    Genuine Hotels.com guest review
    2 night business trip in Jan 2012
    Baha RIck L
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Vita Spa"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    I would like to stay here when remodeling is finished and converted t the Holiday chain. They absolutely should close the hotel until remodeling is completed. The "restaurant" in a sterile conference room is not acceptable. The check-in table and computer is ridiculous. Also, the fumes from the remodeling bothers some people. The outside is beautiful […] and will be spectacular. Don't try to stay open now. Just finish remodeling. Let me know when it's done. The massage I had was totally neutralized by the cold room. Body work was good; but the cold room negates the body work. A good masseur ALWAYS keeps the client WARM. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2011
    Jeanette T.
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    3.0 / 5
    Good
    "vita spa"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    friendly employees. needs improvement on minor details
    Genuine Expedia guest review
    Other trip
    Aug 23, 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    2.0 / 5
    Fair
    "hotel vita tijuana mexico"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    No buttler service. No control remote for tv...hotel was to boring....for old people....
    Genuine Hotels.com guest review
    1 night romance trip in Aug 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Secure Hotel with 24 night guard"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    I felt safe there but the comfort issue is a problem if you like a normal mattress to sleep on. The bed is rock hard. Bring your own pillows, this helps!
    Genuine Hotels.com guest review
    1 night trip in Jun 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The service it was ok the calls to us are so expensive $14.00 the toilet it was not clean
    Genuine Hotels.com guest review
    1 night trip in Jun 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "Vita Spa new name for older hotel (recondition)"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice hotel but thin walls
    Genuine Hotels.com guest review
    1 night business trip in May 2011
    Joe F
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location, Staff was very fast and helpful. We skipped the breakfast after they told us that the price was 170 pesos or about 16 dollars, that is probably ok for most but a little steep for us. Overall you cant beat this deal in Tijuana. Great hotel for the price! Will be staying there every time, Unless Holiday Inn who is buying the place jacks […] up the price. Hopefully not! Read more
    Genuine Hotels.com guest review
    1 night trip in May 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "Phenomenal Service, Excellent Buffet"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My wife and I stayed here in May 2011. Bar none, this hotel probably has the friendliest and most helpful staff of any hotel in North America. The staff bent over backwards to help us out with issues (non-hotel related) that came up during our stay. They also did everything possible to make us feel at home. They even moved a table from the dining […] room to the pool area so that my wife and I could eat outside. The highlight of the brunch buffet are the local dishes which are outstanding. Try the chicken mole. The only downside is that the top floor of the hotel is currently under renovation but the distraction was minimal. I'm looking forward to seeing the renovated rooms. I can't wait to stay here again soon. Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2011
    Dairo M.
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    1.0 / 5
    Poor
    "Bad Hotel"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    It's like a super 8 motel: charmless although clean. Rates inappropriately high for the low quality. Beds were comfortable. However construction going on throughout our stay made sleep impossible. Management were not appropriately apologetic. There was no warning made.
    Genuine Expedia guest review
    Business trip
    May 24, 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "vita spa"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    my stay was made wonderful at vita spa the room was spacious and very clean the only thing the location a little confusing in my opinion i would give them a 4.5
    Genuine Hotels.com guest review
    2 night trip in May 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We rented this room and wasn't sure what to expect. I am very sensitive to certain scents or smells but hotel was perfect and this place did not have a single smell. The rooms weren't very big but they were very clean and very comfortable.The hotel was right in the middle of everything and still far enough from the party scene which was great for us […] and the people there at the hotel were very friendly and made us welcome they received us like if we were old friends. They have this spa that has a natural springs very theraputic, it was great and if I come back here I would stay here again and recomend it to everyone I know. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2011
    Edith R
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "great stay for the price"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    me and my wife stayed there for 3 days and everything was great. the service was great and the hotel was over all great. i loved the fact that they had security tower outside the parking lot, i had no problem leaving my car parked there.
    Genuine Hotels.com guest review
    3 night romance trip in Apr 2011
    A Traveller
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "everything is good....except the room service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed for 2 nights Apr 2011, service was excellent the breakfast buffet was fine....but the room service food....not so good. The green peppers in the fettuccine Alfredo were off...too acidic I know...green peppers in the sauce...I am a Chef student so I have an open mind....decided to play it safe with the next meal :) cheese burger and fries, tasty […] except for the toothpick hidden flat between lettuce and cheese..bit into it...yeah..next dinner meal was very safe :) deli meat platter and nachos from bar menu. Hotel not so close to the border to have cell phone work....Pueblo Amigo is....I like the room service and restaurant at Pueblo Amigo too...This Hotel will soon be a Holiday Inn....hope they get a new Food and Beverage Manager.. HIRE ME :) Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2011
    Tim H
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    3.0 / 5
    Good
    "Bad experience"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Good attention in the front desk, bad attention with the doorman. Key didn't wotk, I had to wait several minutes and they didn't fix the problem. They opened the room with master key and said I had to ask for a new week the next morning. Room smelled weird. Infrastructure was deteriorated. The shower water was dark at the beginning.
    Genuine Expedia guest review
    Response by Holiday Inn Tijuana Zona Rio Thank you for your comment. We are currently working on remodeling the hotel for an upcoming brand change and solve these problems.
    Business trip
    Apr 10, 2011
    Gustavo M
    US

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "Fiesta INN"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Their staff really go out of their way to pleased you and make you feel comfortable. Reasonable and helpful. Cozy and relaxing place to stay.
    Genuine Hotels.com guest review
    1 night trip in May 2010
    Olivia M
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    sandy
    MX

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Price Good solid hotel for buisness
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Jesus
    MX

    The following reviews were posted by Hotels.com guests from other countries

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    MX

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Josue
    MX

    Holiday Inn Tijuana Zona Rio - Tijuana
    4.0 / 5
    Excellent
    "MUCHO RUIDO"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    DEBERIAN DE HACER ALGO PARA ELIMINAR EL RUIDO ESTAN JUNTO A UNA VIA RAPIDA Y DESDE LAS DE LA MAÑANA YA NO SE PUEDE DORMIR, NO SE SI PONIENDO DOBLE VENTANA O VIDRIOS MAS GRUESOS
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    MX

    Holiday Inn Tijuana Zona Rio - Tijuana
    5.0 / 5
    Outstanding
    "todo bien"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    la disfrute y el personal todos muy amables grasias :)
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    MX

    Holiday Inn Tijuana Zona Rio - Tijuana
    2.0 / 5
    Fair
    "No me gusto"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    La cama horrible, las almoadas duras, vi un cucaracho en el bar, el servicio algunos de verdad súper atentos otros muyy mal, no se creo que bastante caro para lo que es, no lo recomiendo
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    MX
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