"Rocky Mount Stopover"
I found it very difficult to find the access entry for this property. The bathrooms need either updating or better maintenance. The price was attractive, but in the end, you get what you pay for.Genuine Hotels.com guest review
In town for Mother's Birthday Celebration. Came down from Philadelphia, PA. Had a wonderful time and the accomadations were excellent.Genuine Hotels.com guest review
"Great Place to Stay"
Was a great experience. Hotel staff was extremely nice. It met our needs perfectly. Comfy bed and room. We stayed here on our way to a funeral. Husband had forgotten to pack his dress belt. We were able to get what he needed at JC Penney's at the mall almost across the street. Lots of great chain restaurants and other great shopping extremely close […] by. Room rate was really great. Seemed to be a very safe area. We are planning to make this Quality Inn a regular stop on our way to an annual event. Read moreGenuine Hotels.com guest review
"Weekend getaway with my Slim."
The stay was soooooo wonderful we so enjoyed ourselves every minute if I ever go back that is where I will stay the breakfast was awesome cooking my own waffle loved that part toGenuine Hotels.com guest review
"Don't Stay Here"
I'm not accustomed to staying at hotels where, after dark, the registration attendant is locked behind a closed window and the key is slid through a slot. The bathroom had caulk holes all over the wall and the shower rod was off balance, so the curtain never closed properly. The floor was filthy, like a few trips to the bathroom and my white socks were […] black on the bottom. The one bright spot was the flat screen TV. Place needs updating! Read moreGenuine Hotels.com guest review
This is a clean and reasonably priced hotel to stay in. The front desk staff member gave us suggestions for restaurants in the area with great NC barbecue, and was very pleasant. We would stay there again on our yearly trek to the south.Genuine Hotels.com guest review
"Pleasantly Surprised!!! :)"
I was glad that the place had been updated with new carpet,a flat screen television, and a good hearty complimentary breakfast. The bed was decently comfortable. If I ever need a place to stay for this price point,I will definitely consider the quality inn again.Genuine Hotels.com guest review
"I really enjoyed my stay!!!"
Laid back and comfortableGenuine Hotels.com guest review
Response by Quality Inn STRESS!?!?! Who needs it? No matter what the reason is for your travel plans, every guest deserves to have a comfortable, and laid back rest at their hotel. We strive to provide excellent customer services, reasonable rates, and an overall great experience while you are our guest. Thank you for letting us know that we are right on track. We hope to have you back to enjoy our facility and the Rocky Mount area again in the future.
We have stayed in this hotel every time we go back and forth. Convenient location. Reasonable rates, Great rooms by the pool. Also Jasper's Porch for great food. And its proximity to a nature walk. Try it!Genuine Hotels.com guest review
Response by Quality Inn Repeat guests are a blue ribbon for us! The guest who stays at a hotel and then makes it their usual or "home away from home" says that we are doing it right. Coming back to our property is the best compliment that we can get. Thank you for being a loyal visitor and as always we'll be here for all your future travel plans.
"Close to the interstate"
One night stay because of business in the area. great bed and good breakfast.Had trouble with television remote but than that the facility was ample for our one night stay.Genuine Hotels.com guest review
Response by Quality Inn Business or leisure, every guest expects to have a good rest and a good breakfast. The value of a god night's sleep and a hot meal to start the day are just two of the services that can't be beat at our property and throughout our brand. Ease of access to I-95 and local area attractions, dining, and shopping just make us the best choice in Rocky Mount. Thank you for choosing us and we'll see you again soon.
Love the hospitality and friendliness of staff and availability of roomGenuine Hotels.com guest review
Response by Quality Inn Polite, friendly and courteous down home southern hospitality is what we are all about here! We want this to be your home away from home and we want you to know that we appreciate every guest that chooses to stay with us. If your from 1000 miles away or right up the road, you are our guest and we love you!
"rainy day stay over"
Over all, very pleased. Quiet room, clean, breakfast was OK. I would recommend this location to a friend.Genuine Hotels.com guest review
Response by Quality Inn Word of mouth is a great marketing tool. We know that the guest who has a great stay will tell a few people, the guest who doesn't have a great stay will tell everyone. We are glad that you chose to tell the world about your visit with us. A quiet & clean room and a complimentary hot items breakfast are just a few of the services that our property and staff provide to insure your visit is the best it can be. Thank you for letting us know that our efforts are being seen.
"The worst bed I have ever slept in!"
This hotel was very close to everything. The hotel staff were the definition of nice and accommodating! The continental breakfast, specifically the Belgium waffle, was fantastic! The only problem is, the bed (if you can even call it a bed) was the worst bed I have ever slept in! Who wants to stay in a hotel with a terrible bed? I thought it ironic that […] one of the cards in the hotel room boasted about the comfort of the bed.... Perhaps the beds in other rooms were comfortable? I don't know. All I know is, the bed in 229 was EXTREMELY uncomfortable. it felt like I was sleeping on coils.... Read moreGenuine Expedia guest review
Response by Quality Inn We appreciate you pointing out our prime location in the Rocky Mount area and the easy access to local food and shopping. We would like to apologize for not meeting your expectations in regards to the bed in your room. We have addressed this issue with our maintenance staff so that it can be rectified for your future stays and for all of our guests that expect a restful sleep and a comfortable bed.
"off the highway but good value"
a ways off I95 but OK. air conditioner was quite noisy and cycling on and off all nigh other than that room was what you should expect for this price. staff was professional and helpful. Will use again on our trips North.Genuine Hotels.com guest review
Response by Quality Inn Situated just 4 miles directly off of i-95 we are easily accessible by travelers on this major north to south passageway. Thank you for making us aware of the HVAC unit in your room so that our maintenance staff has the opportunity to correct this issue. As always, we strive to provide the best value based accommodations and we can always use your input to improve our services. Please feel free to stay with us in the future so that you can see how your comments have improved us.
We really enjoyed our stay. Everyone was accommodating and friendly. It was clean and very accessible to stores and restaurants. We plan to stay each time we are in the area.Genuine Hotels.com guest review
Response by Quality Inn There is not much we can say that you haven't already covered here. Ease of access to local amenities , friendly, professional service, and a promise to return to us when your travels bring you by again. These are the top drivers in our industry and we are glad that you see we are striving for the best.
"excellent staff very anxious to accommodate you"
I ARRIVED A BIT LATE, THEY HELD MY ROOM FOR ME DURING A VERY BUSY TIME ( FAMILY REUNION TIME) . the bathroom in my daughter"s room was stopped up when we arrived. they changed TO A NEW room right away and acted happy to do so. I LOVE THE WAY THEY HANDLE INCONVENCES AND EMERGENCIES.Genuine Expedia guest review
Response by Quality Inn Your review has it all. A road weary traveler, a busy weekend at the property, and a few issues that we could manage to make it easier for you. We are very grateful that you took the time to allow us to correct the mistakes and that you have such good things to offer about our hotel.
"Get a gas mask and some Clorox wipes!"
Rooms smelled like smoke and I'm a smoker who smokes only outside so the smell making me sick is pretty bad! The tub was moldy and tiles were chipped needed a good scrub down! Not a place I will go to again!Genuine Expedia guest review
Response by Quality Inn Thank you for your review of the property. We have recently converted to a 100% non-smoking facility and we are currently in the process of remodeling our rooms. During this process we are addressing any lingering problems and odors that are associated with the smoking rooms. We do invite you back in the future to see how your comments have improved our facility.
"convenitently located at interesection"
The worst think was a smell, otherwise very good in relation to price!Genuine Hotels.com guest review
Response by Quality Inn Thank you for taking the time to inform us of this issue. We are in the process of converting our hotel to non-smoking and in this transition we are addressing the issue of rooms that have been heavily smoked in during the past. With time these rooms should be sanitized and smoke smell free as well. We will share this information with our maintenance and housekeeping departments so that they may deal with this in a timely manner.
"Fine for the Price"
The room smelled but everything else was fine, exactly what you would expect for the price.Genuine Hotels.com guest review
Response by Quality Inn Meeting and exceeding your expectations is one of our main goals as we move into the future of our renovated property. We appreciate your input and will use the feedback you have provided to guide us as we look for ways to improve beyond your expectations.
IT WAS QUITE RESTFUL AND STAFF WAS HELPFUL.Genuine Hotels.com guest review
It was nice and quiet. There were not many people staying at the hotel. Price was fair and the continental breakfast was good.Genuine Hotels.com guest review
"old and out dated, sewer smell"
The sewer gas coming from the bathroom was over powering. It was hard to get past that. The person at the front desk when asked if the internet pass word was correct said I had to go on line to their web site to use it. I still don't know how to go on line with out an internet connection. But like I said it was hard to get past the sewer smell.Genuine Expedia guest review
"Overnight stay oj road trip"
Clean, comfortable room with fairly new carpet (still smelled new). Too bad the arm chair was missing 2 casters, and one caster kept coming out of the ottoman. Both were old and need replacement. Decent breakfast.Genuine Hotels.com guest review
Of course I would have liked to see a brand new bathroom, but this one was fine except for the ill fitting potty seat that gave you a little ride if you sat down. The breakfast buffet was more like accommodations with more stars, so be surprised. The new large flat screen was nice, too.Genuine Expedia guest review
"It was ah-right"
The room was clean but small for a double, not worth the price. Don't take the staff's word that there are no rooms. I was told there were no more double rooms, then I left the hotel, and found one online. Thanks! Hotel.comGenuine Hotels.com guest review
It was a last minute book as we were on our way south so basically needed somewhere to sleep and it was clean comfortable and reasonableGenuine Hotels.com guest review
The one redeeming feature of this hotel was its continental breakfast. Its location was approximately 5 miles off the highway and inconvenient to get back on the road. Everything about the room appeared old and not quiet clean. Perhaps those bringing pets to this pet "friendly" lodging get these rooms.Genuine Hotels.com guest review
"Hard to get into this hotel"
We stayed at this hotel during our trip home from Florida. Had a hard time getting into the hotel. Once we were in the staff was pleasant and the room was average. Had no problems with the room.Genuine Hotels.com guest review
"Clean hotel but hard to sleep in"
I am usually not one to write reviews but had to in this case. The air handler on the window was possibly the loudest air handler I've had to experience in all the hotels I've been in. Even after I put it at lower setting so it wouldn't rattle, it was still pretty loud. Fortunately I was able to get some sleep since I used to sleep next to very loud […] engines when I served on board ships. BOTTOM LINE: The hotel needs to fix the air handlers. The rest of my stay was fine. The staff was courteous and the room was clean, exactly what I needed for one night stay. Read moreGenuine Expedia guest review
First, the map is misleading. This establishment is not nearly as close to I-95 as it appears. Upon arrival, one enters the parking lot at the back of the building: The lobby is on the other side. In fairness, the lobby entrance is well marked, but you must drive halfway round the building to find it. The room itself was small, though not claustrophobic. […] However, if staying more than one night, it might feel cramped. The bathroom, however, was tiny. I'm an average-size adult male, and couldn't turn round without bumping something. Further, there was neither fridge nor microwave, amenities one expects even in economy-class lodgings. On the positive side, the the king-size bed was quite comfortable, the room itself was clean, a real coffeemaker was provided, and the staff I encountered were both pleasant and knowledgeable. Read moreGenuine Hotels.com guest review
"Nice hotel, great staff"
Really like the hotel and its right across from the mall and area restaurants. The only issue was it needs some upgrades and repairs but the staff was excellent! Lhea, the front desk associate was great! Loved her kindness and helpfulness. Nice breakfast layout. Would definitely stay here again!Genuine Expedia guest review
Cramped space with broken chair Breakfast was goodGenuine Expedia guest review
The first room that we were scheduled to occupy had stains on each sheet with food crumbs. There was a smell of mildew upon entering the room. The carpet was filthy and it looked like it had not been vacuumed. In addition the room was located in an area that was poorly lit and appeared unsafe. I contacted the hotel staff and they gave me another room […] however this room was unable to be occupied because the battery for the key entry did not work. I made an additional trip to the front desk to receive another key for another room and during this time I was not given an apology or told of any type of considerations would be given to myself or my family for the inconvenience. We were giving another room and I this point we were so exhausted that we decided to stay. However we left immediately the next morning. Still no apologies were given or thank you for staying with us was delivered by the front staff. We will never patronize Quality Inn again !!!' Read moreGenuine Hotels.com guest review
The bed & pillows were comfortable. The continental breakfast was excellent & the staff was very friendly. My toilet handle was broken which was aggravating, but overall it was a decent experience.Genuine Hotels.com guest review
2 starGenuine Hotels.com guest review
"Everything was great but the carpet need replacing"
Or cleaned. Thank you, Carolyn Marie JensenGenuine Hotels.com guest review
It was a great night quiet environment was able to rest after a long drive from New JerseyGenuine Hotels.com guest review
Free Wi-Fi did not work, the room that was initially given had an odor and the Clerk gave us another room. Was not satisfied at all!Genuine Hotels.com guest review
"Late check out"
The hotel was very accommodating. I needed a late check out due to truck in the shop and parts were held up because of the storm. The hotel let me have a late check out of 1:00 pm. This gave me time on the first day to find out if the parts came in and they did not so I stayed a second night and again they gave me a late check out so I would not have […] to sit at the shop while waiting for the repairs to be done. Read moreGenuine Hotels.com guest review
"Great Pet Friendly place to stay"
Room was OK....Television was a nice HD tv but wasn't connected to HD so the picture was fuzzy and not very clear. The shower was hard to stand in. Seemed it curved at the edges where you stood and I felt like I was going to slip or fall everytime I took a shower. Water was nice and hot so that was nice. Towels were a bit scratchy. Sat on the king size […] bed on the edge to take off my shoes and the springs were weak and made an awful noise on the sides. Other that that the bed was good to sleep in. Came to my room the second night and my key didn't work on the door. Had to go the front desk at midnite to get my key fixed. She said that the key was only set up for one day and not for two. That scared me thinking someone got into my room and took my stuff because of the lock being changed. Coffee in the room was a nice touch. I also didn't like being on a floor where you had to put on a jacket in the freezing cold to walk down the long outside hallway to get to an elevator to go downstairs and get breakfast. Read moreGenuine Expedia guest review
"Generally adequate for my needs"
I was visitng to see a hospitalized relative.Genuine Expedia guest review
"Garnder Dinner Experience"
The breakfast was overall good. The room was small, electric stocks was broken in the wall. Rooms had a old smell to it. there was no microwave or refrigerator as advertised in room.Genuine Expedia guest review
"Nothing to Brag Home About"
It was just barely okay. Thought all motels now come equipped with refrigerators and microwaves but not true in this case. The television didn't carry many cable channels either. Two of the lamps had bulbs missing. Had to ask for bulbs to replace them. Room was very dark and dingy so it was necessary to use all lamps at all times. Would I stay in this […] motel again? No. Read moreGenuine Hotels.com guest review
"Good stop over"
Good stop over. Lots of places to eat. Breakfast was good. Would recommend you stay there on the way through Rocky Mount.Genuine Expedia guest review
The first room I was given while using the bathroom I got locked in there for around 30 minutes I was able to get myself out I think I should have been given a discount for that I was glad I was able to get another room...I would go back to this hotel either way though...Genuine Expedia guest review
Take your own pillowsGenuine Hotels.com guest review
"Awful. Worst kept hotel I've stayed at"
Bad is all I can say. It is close to a great Italian restaurant. Won't stay there again.Genuine Expedia guest review
"my stay was good"
the hotel room was comfortable. great location and the staff was greatGenuine Expedia guest review
"Patrons roudy, loud and drunk"
20 to 30 black patrons yelling, screaming & partying until about 3:30 AM. No concern for sleeping guests.Genuine Expedia guest review
"Not happy at all!!!"
The room was dirty and the carpet was sticky and the bathroom was moldy and falling apart. The only good thing was clean sheets and after I woke up from my long drive I checked out and found another hotel that was better for the same price.Genuine Hotels.com guest review
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