All hotels in New York, New York, United States of America
1 room, 2 adults
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201 W 79th St, New York, NY, 10024, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,381 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"excellent"
We had a lovely stay at the Lucern Hotel. It was convenient to the subway (only a 2 min walk to get on the red line). It is also across the street from a fabulous coffee shop. The hotel staff was very polite and happy to accommodate with luggage needs and such. We will return!
Genuine Hotels.com guest review
3 night family trip Aug 16, 2015
Melissa
US
5.0 / 5Outstanding
"Nice hotel..nicely located"
One of our favorites in NYC
Genuine Hotels.com guest review
1 night family trip Jul 13, 2015
Rughvir
US
4.0 / 5Excellent
"An uptown hotel with a lot to offer."
The room was comfortable and clean. The neighborhood was excellent in terms of restaurants and stores. It was very convenient to have a parking garage directly across from the hotel. It made for a very pleasant get away.
Genuine Hotels.com guest review
2 night trip with friends Aug 18, 2015
A Traveler
US
4.0 / 5Excellent
"Really nice staff"
Upgraded to a king suite. That was a very nice touch and was checked in early as well. Room was on the second floor and faced the street so was noisy. But NYC is noisy.
Genuine Hotels.com guest review
1 night trip Aug 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel and location. Reasonable price makes it a gem..."
Great hotel that is newly refurbished, new bathrooms, AC works perfectly, nice lighting. Our room was on 4th floor around back (I requested quiet) which had great sunlight, a little "view" onto neighbors green space and was very quiet. Very nice bedding, pillows, and towels. After a busy day we were more than pleased to lounge in our comfortable room, read, and recharge. Friendly staff. Upper west side neighborhood is more relaxed, family areas with plenty of restaurants and shopping nearby. Location is ideal: 2 blocks to Central Park and Natural History Museum, 1/2 block to subway, and 2 blocks to west side expressway provides stress free access if driving. The Nice Matin Restaurant and cafe, which is attached by a door to the hotel, had true european feeling with friendly staff, good food, lovely outdoor cafe. Even if you're too tired to go out to dinner, or want to relax for a drink this is the perfect home base. The Lucerne is a terrific hotel in it's own right. It's very reasonable price makes it a gem... and guilt and hassle free incentive to visit Manhattan more frequently. Cheers!
Genuine Hotels.com guest review
3 night family trip Aug 14, 2015
Kimberly
US
5.0 / 5Outstanding
"Recommend hotel.com and Lucerne hotel NYC"
Room clean and friendly staff very friendly
Genuine Hotels.com guest review
1 night trip Aug 21, 2015
Lori
US
4.0 / 5Excellent
"Lucern Hotel"
The room was lovely and well appointed but thought a little outdated in the decor. Liked that it was very quiet.
Genuine Hotels.com guest review
1 night romance trip Aug 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay!"
Great Location, Quiet Hotel, Nice Staff
Genuine Hotels.com guest review
2 night family trip Aug 16, 2015
Kristina
US
5.0 / 5Outstanding
"Great place to stay!"
Loved this place! Super convenient for a conference I was attending at Columbia University. I love the Upper West Side - great for food, cafes, museums, Central Park, subways, etc. The hotel staff was pleasant, my room was cleaned very nicely, they have Aveda products, and wine happy hours in the afternoons.
Genuine Hotels.com guest review
6 night business trip Aug 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Upper west side paradise"
We had a wonderful time,great location on the upper west side.close to theater and great restaurants , fun to window shop. The hotel is new and clean,beds are comfortable and bathrooms are in great shape with plenty of hot water.
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2015
Elliot
US
5.0 / 5Outstanding
"Great experience"
Loved everything !!!!! Just didn't like how long it took for my car to come out of valet
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Sandra
US
4.0 / 5Excellent
"Very nice hotel and room, but beware shower!"
For the price, and with the superb location, this is a very nice hotel and a good deal. Only one weird design flaw - the bathrooms! When you walk in, it appears to be a very nice, modern renovated bathroom, which it is. It is all marble, or the like, and there is a curtain around the shower area. But what you don't realize until you really get into the shower space is that there is no discrete shower area, or grading, on the floor. So the water just flows out from under the hanging curtain and basically floods the whole room, except if another grate in the middle of the room catches it. There is also no tray or ledge to put soap or shampoo, so either you hold them all in your hands, or let them sit in the flooded marble floor while you shower. So after your shower, you are basically walking in a pool of water, and you can imagine that using the facilities without getting your clothes wet is not simple either. I asked housekeeping about this, because they surely have to mop up every bathroom floor, and they said "a lot of mistakes here...". All that said, a very nice place to stay, but take your shower as the last thing you do!!
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Steve
US
5.0 / 5Outstanding
This is a great place to stay while in New York. It is minutes from Central Park, a subway stop, and the rooms are great. I looked at a lot of places to stay and settled on this one and would go back again.
Genuine Hotels.com guest review
3 night family trip Aug 10, 2015
mindy
US
5.0 / 5Outstanding
"Perfect location"
We stayed here for a conference at Columbia. Perfect location! Close to subway, pharmacy, groceries, and food.
Genuine Hotels.com guest review
5 night business trip Aug 9, 2015
Shanna
US
4.0 / 5Excellent
"Great location!"
The room was very small but nice. I was on the window side and had to use the very heavy brocade comforter to block the cold air that was 3 feet away. I can't imagine they can dry clean those comforters after every guest and I don't think they can be washed so ewwww! Free wifi works well and coffee maker is Keurig. I had to ask for it though as it wasn't in the room on check in. Metro is very close and so are shops and restaurants, and the Museum of Natural History.
Genuine Hotels.com guest review
6 night romance trip Aug 8, 2015
Jane
US
5.0 / 5Outstanding
"Loved our stay!"
Great in a great neighborhood, upper west side. Subway only 1 block away. Friendly and knowledgeable staff and big room. We had a suite on the 7th floor. Will stay here on every NY trip from now on. Loved it.
Genuine Hotels.com guest review
2 night family trip Aug 9, 2015
Catherine
US
5.0 / 5Outstanding
"great hotel"
one of the best hotels ive ever been.
Genuine Hotels.com guest review
3 night family trip Aug 9, 2015
SHANE
US
4.0 / 5Excellent
"Lucerne stay"
We have stayed here before and enjoyed it. This time we had a queen room for two people and it was really tight on space. Location is great and service was fine..
Genuine Hotels.com guest review
3 night romance trip Aug 7, 2015
Anna
US
2.0 / 5Fair
"Lu-bad"
I do not understand how this hotel received such high ratings! The bed was so uncomfortable that I had a backache and the bathroom had no tub. It was minute and had a cheap pedestal sink in it. The staff was ultra nice and helpful, but the hotel room was not good.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
Claudette
US
5.0 / 5Outstanding
"Beautiful hotel."
Desk staff and bellman were so kind and helpful. Room was bigger than others we've stayed in in NY. Bedding was so soft. Bathroom was big. I think the part that said the most was the furniture - the desk and dresser were not the usual IKEA low-grade hotel issue. These were real wood pieces (even the drawers had that yummy wood smell) and they were topped in a (presumably faux) marble. That right there told me that this hotel puts more effort into guest comfort. Neighborhood of course is perfect. No breakfast included, but you are in NY - a multitude of options are steps away.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
Alexis
US
4.0 / 5Excellent
We would definitely stay at the Lucerne on future trips to NYC.
Genuine Hotels.com guest review
4 night romance trip Aug 1, 2015
A Traveler
US
4.0 / 5Excellent
Lucerne is a very nice hotel...great location. Room was very spacious and comfortable. Very satisfied customer.
Genuine Hotels.com guest review
3 night trip with friends Jul 16, 2015
Kirsten
US
5.0 / 5Outstanding
"2nd stay at the Lucerne"
This was my second stay at The Hotel Lucerne. It speaks volumes when you want to come back to the same hotel in spite of many choices. The Upper West Side is a great place for families: close to Central Park, The Natural History Museum and a subway to go anywhere in Manhattan. The staff are accommodating and professional. The decor is classic, so don't expect trendy. My only suggestion for improvement would be a compact room refrigerator.
Genuine Hotels.com guest review
5 night family trip Jul 28, 2015
Leigh
US
1.0 / 5Poor
"The Lucerne - Never Again"
The room was postage stamp size with heavy overdone decor making it very claustrophobic. All the hotel provided for our 3 night stay was one bar of soap. Guests were smoking in the hallway and when we notified the front desk nothing was done about it. The hotel was noisy, not well kept, and the front desk rude. The Lucerne was definitely over rated.
Genuine Hotels.com guest review
3 night family trip Jul 24, 2015
Myla
US
5.0 / 5Outstanding
"Upper West Side Oasis"
We have stayed at the Lucerne before and it has always been a positive experience. Like many older NYC hotels the rooms are small but clean and comfortable. Hotel service was first rate. The hotel is within short walking distance to many attractions, restaurants as well as the subway.
Genuine Hotels.com guest review
1 night romance trip Jul 23, 2015
Michael
US
5.0 / 5Outstanding
Repeat stay. Really enjoy this hotel
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
JUDITH
US
5.0 / 5Outstanding
"We'll be back."
Loved the neighborhood. Appreciated the move to a quieter room on day 2 w/o asking. Great value for the price.
Genuine Hotels.com guest review
6 night family trip Jul 15, 2015
Sandra
US
5.0 / 5Outstanding
"Pleasant Hotel!"
Good Hotel if you are looking for something just to come to late at night after a long day in the city. Quiet Neighborhood in Upper Side. Near subway...
Genuine Hotels.com guest review
4 night family trip Jul 19, 2015
Beth
US
5.0 / 5Outstanding
"Ideal Upper West Side hotel"
We stayed 6 days. It is a great location to feel like you are a New Yorker. Walk to shops and many great restaurants. Nice Matin serves wonderful breakfast and dinner. Close to Park and walking distance to many museums. Room a bit small. Modest hotel, but reasonable price. Definitely would stay there again.
Genuine Hotels.com guest review
6 night trip with friends Jul 20, 2015
Diane
US
4.0 / 5Excellent
"Nice hotel, in great location"
Nice hotel In a great location. Room was decent size and clean and the staff was friendly. Great location - safe, close to the red line and some good restraunts and breakfast spots nearby.
Genuine Hotels.com guest review
5 night romance trip Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
"Fun visit"
love the location. The hotel is small but very nice. Staff was friendly and respectful. Beds were creaky. Space for three women's things was very limited.
Genuine Hotels.com guest review
3 night trip with friends Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
Very clean, well kept hotel in a great location. Staff was attentive and friendly. Really could not have been better.
Genuine Hotels.com guest review
3 night family trip Jul 18, 2015
Mark
US
5.0 / 5Outstanding
If you love the Upper West Side, and you love space, Lucerne is the place for you! Amsterdam at 79th, and the nearby scene includes a Sarabeth's for breakfast (and in the summer, jazz on Thursday nights), Barley and Grain for every possible whiskey/whisky/bourbon and great atmosphere, and walking distance to the Hudson River or Lincoln Center. Service is great. Rooms are spacious. Opulence happens here!
Genuine Hotels.com guest review
1 night family trip Jul 22, 2015
Michael
US
5.0 / 5Outstanding
lovely boutique hotel
Genuine Hotels.com guest review
1 night business trip Jul 21, 2015
John
US
5.0 / 5Outstanding
"Great hotel on Manhattan's UWS."
Convenient location, excellent service, clean spacious room. The Lucerne certainly met our needs. I have already recommended it to friends.
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
Terry
US
5.0 / 5Outstanding
"Good location, beautiful rooms!"
We stayed in 2 rooms with 5 people. Both rooms were clean and big enough. Location was quite convenient, close to Metro, Museum and Central Park. There are a Walgreen (convenience store) just across the street. Also we once had a brunch in Sarabeth even though a restaurant next to the hotel was quite nice. Price was decent in Manhattan in this season.
Genuine Hotels.com guest review
3 night family trip Jul 7, 2015
Takuya
US
5.0 / 5Outstanding
"Great location"
The Lucerne is in a nice neighborhood with a good restaurant attached. Very convenient to Amtrak Penn Station, just take the 1 train local, or 2 or 3 trains express and change at 72nd St. The rooms are pleasant, but a bit small. Fortunately, they did fit two chairs in the room.
Genuine Hotels.com guest review
4 night romance trip Jul 12, 2015
Richard
US
3.0 / 5Good
"So, So"
Hotel was good but I expected more for 4 stars. No pool, housekeeping was less than good...I had to ask for a non-down pillow 4 times before someone brought me one. No lounge or bar area. It is attached to a restaurant but it's not very good. Great area though and Liz the concierge was awesome!!
Genuine Hotels.com guest review
5 night family trip Jul 8, 2015
Jen
US
4.0 / 5Excellent
"Better than before"
Front desk staff was very pleasant and efficient. We have been here before and were the most satisfied with this stay. Would definitely return.
Genuine Hotels.com guest review
3 night romance trip Jul 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel in great location."
Friendly very comfortable hotel in a great location. Near major subway and bus routes and trendy Ansterdam Ave bars and restaurants. Upgraded to huge superior room. Would stay here again.
Genuine Hotels.com guest review
1 night trip Jul 15, 2015
Dana
US
5.0 / 5Outstanding
"Good choice"
Very pleasent hotel and solicit staff.
Genuine Hotels.com guest review
5 night family trip Jul 3, 2015
Roberto
US
5.0 / 5Outstanding
"A lovely one night stay"
We stay at excellent hotels around the world and for us, the Lucerne served its purpose for our one night stay in NYC beautifully. The staff were friendly and courteous and always ready to help with a door, bags or a quick question. We would happily stay at the Lucerne again and next time, hopefully a little longer.
Genuine Hotels.com guest review
1 night family trip Jul 13, 2015
Karen
US
5.0 / 5Outstanding
"returning!!"
hotel is in a great upper west side location-near good and not expensive restaurants room was very comfortable-upper floors are nicer and quieter air conditioners nice gym:_
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
David
US
5.0 / 5Outstanding
"Perfect Location"
Very comfortable, older charming hotel in perfect location. Staff very attentive, especially the doormen.
Genuine Hotels.com guest review
3 night family trip Jul 10, 2015
A Traveler
US
4.0 / 5Excellent
"intimate old school hotel"
Easy breezy
Genuine Hotels.com guest review
5 night trip Jul 8, 2015
Shimon
US
4.0 / 5Excellent
Business combined with family. Great hotel, perfect location. We would definitely stay again.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great, quiet hotel near Central Park"
Our family of 4 just spent 5 nights at the Lucerne. We had a two room suite with queen beds, which were comfortable. Overall the suite was very nice, although the living area is a bit small. Everything in the hotel seemed fresh and updated, and the staff was very friendly. The hotel location is good, with a subway entrance at the end of the block. The restaurant choices very close by were a bit lacking, but if you don't mind walking a few blocks away then you can find something. It's a quiet hotel, away from the crowds and lights of Times Square, and we thoroughly enjoyed our stay there.
Genuine Hotels.com guest review
5 night family trip Jul 4, 2015
John
US
5.0 / 5Outstanding
"Great place to stay in the upper west side"
Really nice room. Although it was small, the hotel did a great job maximizing the available space. Friendly staff, great location. I will definitely stay there again!
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
Rodney
US
5.0 / 5Outstanding
Great neighborhood, hotel very nice and quiet. My room was ready when I arrived at 10 AM, which was really nice.
Genuine Hotels.com guest review
1 night trip Jul 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome!"
It was awesome, thank you
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Efrain
US
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