"Convenient, nice neighborhood, half block to subwa"
Everything was fine and we particularly enjoyed this upper West Side neighborhood, close to park, museum, subway and Zabars. The only negative I can say about the hotel is that there was a bit of a "doggy" smell in the corridor. Everything was clean and comfortable.Genuine Hotels.com guest review
"New York, New York.....so nice they named it twice"
My stay was fantastic. This is always my first choice of hotels to stay at and this time confirmed that decision yet again. I love the upper west side location. I love the staff's professionalism and courtesy. My only recommendation would be to upgrade the gym a little. Maybe have two rooms dedicated and the tv's on each machine needed maintenance this […] time. Otherwise this hotel is always immaculately clean and the quality of service is consistently impeccable. I highly recommend anyone to stay here! Read moreGenuine Hotels.com guest review
"Moving our son to college"
This hotel was a very convenient location to move our son into Columbia and we will probably stay here again when we visit. The Subway was just a block away!Genuine Hotels.com guest review
The Lucerne was beautiful. Clean, comfortable, elegant and great location! Couldn't ask for a better hotel!Genuine Hotels.com guest review
"great NYC vacation"
The Lucerne was an ideal location for our short stay in NYC. Access to subway just around the corner plus the choice restaurants & vendors made our stay wonderful. The room was small but it served our needs. We would have wanted a fridge of some sort for drinks at night. The hotel was close to 3 major museums and the neighborhood was upscale. We would […] definitely stay here again. The hotel need to advertise that the concierge does sell tickets or even NYC pass. We did not know this. Very knowledgeable. THANKS!!! Read moreGenuine Hotels.com guest review
"We loved our stay here...."
Has a great staff, location and restaurant...clean and comfortable. One block from the subway station and very close to central park. Cant go wrong here.Genuine Hotels.com guest review
"Great neighborhood to stay in for everybody!"
Had a wonderful time. Plan to go again to see more sights and spend time with family and friends!Genuine Hotels.com guest review
"Delilghtful hotel in a fabulous neighborhood"
Old world elegance in the upper west side. One block from the 1 metro line, and 3 blocks to Central Park. This is a delightful hotel with very friendly staff, including doormen that greet you upon entry and exit to the hotel. My room was very comfortable and good sized for NYC. The bathroom was a bit small, but there was still plenty of counter space […] for toiletries. I had a single room with a queen sized bed, which was wonderfully comfortable. I plan to stay here on all return visits to NYC. Read moreGenuine Hotels.com guest review
"Great neighborhood & ultra clean hotel!"
Hotel staff was very attentive to my needs. After touring all day, the ultra cleanliness of this hotel was very appreciated. Close to subway stop. Many restaurants within walking distance (1-4 blocks). Will be back!Genuine Hotels.com guest review
"Perfect Location on Upper West Side"
We booked this hotel for a girlfriends' getaway in NYC. We wanted to be away from the hustle and bustle of the Midtown/Times Square area, and the Lucerne was a perfect choice. It is one block from the American Museum of Natural History and two blocks from Central Park. It is also located one block from the subway. The hotel staff were very accommodating […] and friendly. The hotel is relatively small by NYC standards, which made the service more personal and the evenings more quiet. The neighborhood is fantastic, with many wonderful restaurants. Read moreGenuine Hotels.com guest review
"Great spot to stay for NYC Tri"
Great spot to stay for NYC Tri. Hotel staff was great. Lots of great restaurants nearby. Close to subway, museums and Central Park.Genuine Hotels.com guest review
"Great UWS location"
Clean, friendly, queen sized beds, great location!Genuine Hotels.com guest review
"Great location. Would return."
Carpets in rooms were a bit disheveled. Everything else was excellent. Would stay there again and would recommend to a friend.Genuine Hotels.com guest review
"Great location for tourists."
The room was very clean and comfortable. Service was excellent. I strongly recommend this hotel for its overall location, comfort, and service.Genuine Hotels.com guest review
A great area and a wonderful hotel. The four of us fit comfortably in two bed room and the staff was fantastic. I highly recommend the Diana Ross playground at 81st at Central Park West and Manna, the restaurant on the northeast corner of the same block as the hotel.Genuine Hotels.com guest review
"Quiet location, reasonable price"
Hotel is clean with great service. The location is far enough away from the NYC bustle, while still close to lots of restaurants.Genuine Hotels.com guest review
"Excellent value and great local neighborhood"
I was very impressed with the Lucerne Hotel. The location was very convenient...only one block from subway line 1. Lots of local businesses and the Nice Matin restaurant adjacent to the hotel had great food, wine and service.Genuine Hotels.com guest review
"Great Hotel in Residential Location"
Excellent value. Not close to typical tourist destinations, but they are all just a short subway ride away. Great staff, comfortable rooms.Genuine Hotels.com guest review
"Great central location N-S and near C.Park travers"
I like the location of the hotel. I had a problem at check in- they had booked the wrong type of room and claimed it was what I booked. Thankfully I had printed my reservation and proved they had made a mistake, but I did not have a good experience and had a very small room for the first night. I don't like having to demand better accommodations, but […] I felt like they would have left me in the small room if I had not pressed for the type of room I reserved. Interestingly, I responded to their hotel survey and they have yet to get back to me as I think most hotels would do. Read moreGenuine Hotels.com guest review
"Great location, clean but small rooms"
A great location if you want to avoid the mid-town congestion. Subway is a 3 minute walk and cross-town buses pass the hotel. Recently renovated, rooms exceptionally clean, but very small considering relatively higher price. Lobby is underwhelming. Several excellent restaurants within walking distance.Genuine Hotels.com guest review
With subway station only a half block away, it was a wonderful location. The surrounding neighborhood has many restaurants. Will definitely stay here again.Genuine Hotels.com guest review
"Excellent location in NYC"
I have stayed in NYC many times - and I have to state this is a perfect hotel for my visit. Subway one block from hotel / walking distance to Central Park / west side of Manhattan is less frantic than other areas. . Cleanliness of hotel was the best I have experienced in NYC. Liz was great with info about the city. The bed was extremely comfortable […] - and the shower was excellent. I will definitely stay here on any visit to NYC in the future. Read moreGenuine Hotels.com guest review
"Travel with children"
It was a lovely hotel very close to the museum of natural history, which my children loved. Everyone was friendly and kind to my little ones (4 kids under 7) and helpful with getting our stroller up the steps. Be sure to take the kids to the shake shack on Amsterdam (across from the museum) when you go. They have awesome burgers!Genuine Hotels.com guest review
"Great Location; Small Room"
Rooms are very small. Thermostat would not cool room so the room was excessively warm. But New York is New York. No place like it. Walking distance to Museum of Natural History, Hayden Planetarium, Central Park, Columbus Circle and Rockefeller Center.Genuine Hotels.com guest review
When I walked in and saw the lobby I rolled my eyes. Boy was I wrong.looks can be deceiving . The rooms were neat and clean. The hotel was quiet. Room service was avail 24/7. The location was excellent. The staff was responsive. When I need to stay near the upper west side I would def. stay there again. Very nice.Genuine Hotels.com guest review
"Nice Hotel Near Central Park"
Pros: Nice hotel with courteous staff and clean rooms. Surrounded by shops and restaurants. Walking distance to Central Park, Museum of Natural History and Subway. Nice bath/shower with excellent water pressure. Cons: Windows opened to walls of other buildings; no views of the city. Beds not comfortable.Genuine Hotels.com guest review
The hotel employees were very nice; however, the room we had for four people was extremely small. Very difficult to get around in the room and the tiny bathroom. This room should not have been offered to a family of four. Then on top of that no pool, microwave or refrigerator. Not a good stay for a family.Genuine Hotels.com guest review
excellent. very helpful staffGenuine Hotels.com guest review
"Location convenient to subway"
Nice property but room had no mini bar and room service was not even allowed to serve me a glass of wine. Beer, yes, wine, no.Genuine Hotels.com guest review
"Comfortable and Convenient"
The Lucerene is a charming 'old school' hotel in one of the best residential neighborhoods of NYC -- the Upper West Side -- very convenient to museums, Central Park and Lincoln Center. And, there's a lovely restaurant, Nice Matin, downstairs. Great place to stayGenuine Hotels.com guest review
"Great choice for UWS in NYC"
Hotel staff are polite, helpful & pleasant! Great location, near subway & restaurants. Can walk to Central Park & museums!Genuine Hotels.com guest review
Great hotel value in New York. Perfect location, nice rooms.Genuine Expedia guest review
"Favorite Upper West Side Hotel"
I love the location, cleanliness and service here - always consistent! Everything always works ad they even have a a real fitness facility (small but functional) with working machines!!! Service is responsive to requests and everyone is very helpful and friendly!Genuine Expedia guest review
"wish we could have stayed longer!"
The Lucerne was very comfortable for a quick overnight stay on our way home from a couple of weeks in Europe. Would definitely stay there again!Genuine Hotels.com guest review
"One of the bestr"
Fantastic experience- probably the most comfortable and well appointed hotel I have stayed at in New York.Genuine Expedia guest review
I've stayed at the Ritz on Central Park, the Palace Hotel on Lexington, The Hilton on 6th, the Soho Grand, and more. This was my first stay here at the Lucerne and I really enjoyed it. It's mellow, more boutique-ish, and appropriate for staying up in the upper West Side. The food around this neighborhood is awesome, 1 blk to the subway, 1 blk to the […] Natural Science Museum and Central Park. You are living within the neighborhood, more like a resident that hotel guest but with excellent service. Will definitely go back, will recommend, you can't go wrong if you are looking for being in a quieter mellower location of NYC with everything still very available to you. Room was clean and even had a nice little sitting room with extra TV. Can't say enough about how pleased I was with this hotel and location. Read moreGenuine Expedia guest review
"Week-end at The Lucerne Hotel"
Most pleasant - next time I will ask for a room on a higher floor, not facing the street.Genuine Expedia guest review
Our stay was excellent! Will stay there anytime we are in N.Y.C.Genuine Hotels.com guest review
Great location close to Central Park with great selection of restaurants one block away on Amsterdam Av. Very helpful and friendly staff. Really appreciated having the New York Times paper under my door when I woke up. Room was spotless and though not a large room, it was quite comfortable. Would highly recommend and would definitely stay there aga […] in. Read moreGenuine Expedia guest review
Excellant!Genuine Hotels.com guest review
Pillows were the worse. Also, the fan in the bathroom was very loud.Genuine Expedia guest review
"Wonderful neighborhood. Easy to get around."
Very pleasant. Great neighborhood close to a number of Museums. Nice restaurant and nice area to walk around!Genuine Hotels.com guest review
"Good Hotel Near Cntact Sites"
Clean comfortable room with responsive and courteous front desk and staff. NY Times was not cleared from door front during the night nor next day's edition left as promised. Carpets seem very old, look dirty and should be replaced.Genuine Expedia guest review
"Great Hotel - But Pricey"
The hotel is terrific. We had a small room, which itself was okay, although at a rate of $400+ a night you would expect more. The location is great, and the staff helpful. If the cost was more affordable, I'd stay there more often.Genuine Expedia guest review
"Wonderful personal care !!"
We have stayed here several times in the past year. The staff is consistent personable and caring. the rooms are exceptionally clean and well laid out. The location is perfect for getting anywhere in New York by car, subway, taxi.....We always feel special here.Genuine Expedia guest review
"One of the Best on Upper West Side"
Comfortable rooms, accommodating staff and good restaurant next door.Genuine Hotels.com guest review
We were celebrating out 10th anniversary and when they heard, the upgraded us to a two room suite on a corner. We had great views of the city and could see Central Park. Service was great when needed. Would stay again in a heartbeat.Genuine Expedia guest review
"Great location. Nice rooms; a bit on the high side"
Good location. Good Wi-FI connection. The Restaurant Nice Matin on the corner is very convenient.Genuine Hotels.com guest review
Great beds, ok sized rooms, good coffee in room, loved the hood,fridge was broken. Would stay here again!Genuine Expedia guest review
Lovely room best hotel shower ever. Very friendly staff, great little breakfast restaurant and perfect locationGenuine Hotels.com guest review
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