All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here201 W 79th St, New York, NY, 10024, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,306 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Very Nice Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was small, but comfortable, clean and attractive. Bathroom was clean and modern, with excellent water pressure in shower.
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2015
Ivan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everything was perfect. My only thought was that the rugs looked a little worn and stained in the room.
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Andrea
US
4.0 / 5Excellent
"Real New York feel without the frenzy!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Residential feel but close to important sites. Easy to get around by car and subway.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Joyce
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely staff and very helpful.
Genuine Hotels.com guest review
2 night romance trip Jun 18, 2015
Willa
US
5.0 / 5Outstanding
"Excellent location and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We spend two nights. The LOCATION is perfect…near two subway lines and the cross park road. Plus area is great….quiet and neighborly.
Genuine Hotels.com guest review
2 night family trip Jun 16, 2015
Sandra
US
4.0 / 5Excellent
"Liking the Lucerne"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice older hotel. I would stay again.
Genuine Hotels.com guest review
2 night family trip Jun 15, 2015
Carol
US
3.0 / 5Good
"Great location at the upper west side."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
There was one front desk clerk made me feel discriminated. Otherwise, it was a pleasant stay and the neighborhood was wonderful.
Genuine Hotels.com guest review
3 night family trip Jun 9, 2015
AiTing
US
3.0 / 5Good
"Quaint but small rooms."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Older hotel with typical small NYC rooms and very tiny closet, not big enough for two people in a queen room. The doormen were great and attentive. Good location for what we needed.
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
Andrew
US
5.0 / 5Outstanding
"Highly recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent stay!
Genuine Hotels.com guest review
1 night business trip Jun 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice neighborhood with easy access."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A comfortable hotel near a subway stop and Central Park. Good size roomand quick access to the theatre district.
Genuine Hotels.com guest review
2 night romance trip Jun 10, 2015
Ken
US
5.0 / 5Outstanding
"Excellent location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time and the room was excellent. The hotel is in a great location- we could walk to the AMNH and the Metropolitan Museum of Art. The food at Nice Matin was very good and there is a wonderful deli right across the street for times when you don't feel like going far.
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Diana
US
5.0 / 5Outstanding
"NYC Overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I stayed one night. Hotel conveniently located upper west side. Close to transportation, Central Park, great restaurants and night life. Hotel and room were clean, staff very friendly, every thing we hoped for. Would definitely stay again, for one night or a week.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
William
US
5.0 / 5Outstanding
"Solo trip to NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing evening in the upper west side of Manhattan! I even got a free upgrade to a suite!
Genuine Hotels.com guest review
1 night trip Jun 3, 2015
Teresa
US
5.0 / 5Outstanding
"Good for grandparents and business travelers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent spot a little more north than usual.
Genuine Hotels.com guest review
2 night business trip Jun 2, 2015
George
US
4.0 / 5Excellent
"Upper West Side without going broke"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel in an excellent location. Not a brand new property - I call it "Antique Boutique" - but updated and clean.
Genuine Hotels.com guest review
1 night family trip Apr 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was exceptional!
Genuine Hotels.com guest review
1 night family trip May 24, 2015
A Traveler
US
4.0 / 5Excellent
"Great Neighborhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a very nice hotel.The room was a good size and clean. Good location one block to subway. Crosstown bus stops at the corner. Lots of restaurants nearby.
Genuine Hotels.com guest review
3 night trip May 23, 2015
Robin
US
4.0 / 5Excellent
"Taken Care of on the West Side"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everyone was very accommodating
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Timothy
US
4.0 / 5Excellent
"Old-fashioned glamour on the Upper West Side"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A two-room suite with kitchenette made a comfortable and commodious pied a terre for my wife and kids and me during an extended weekend visit to the city on family business. Staff was accommodating and friendly and the location cannot be beat: steps to dozens of restaurants, several parks and playgrounds, museums and public transportation. The property has vintage styling and details but is kept up well.
Genuine Hotels.com guest review
3 night family trip May 22, 2015
John
US
5.0 / 5Outstanding
"Top Notch"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great!!!
Genuine Hotels.com guest review
1 night family trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"ok in a pinch"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
room was ok, and most of the staff gracious. A few were a bit terse.
Genuine Hotels.com guest review
1 night business trip May 13, 2015
A Traveler
US
5.0 / 5Outstanding
"A perfect spot in NYC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location was perfect for us - close to the metro and Central Park. The room was quiet, quite large, and the coffee machine much appreciated. I would absolutely stay here again.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"New freshness, perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne was a true surprise. We knew it was an older hotel but it had no "signs" of age. It had a beautiful hardwood entry hallway into the room, new fixtures and tile in the bathroom, new updated, elegant furniture with comfortable mattress and luxury linens on the bed. The view of the upper west side of Manhattan from the 11th floor was wonderful. We had a Keurig coffee maker in our room with several k-cups provided and condiments. The spacious walk-in closet was really helpful with our suits and dress clothes from a wedding we attended so they didn't wrinkle and plenty of hangers provided (as well as a roomy safe which is always appreciated)! The valet, bellman, and doorman were all very helpful and friendly always offering smiles, directions, or just a pleasant "good evening". The check-in was fast and effortless and the 12:00 checkout is very nice since we had a late afternoon flight so we slept in a little that last morning. And finally, the biggest surprise to us was the lack of that room deodorizing "odor" that you smell in a lot of older hotels that many times is a mix of musty and sick floral. The hotel was fresh and pleasant with no odors and only pleasing aromas coming from the little bistro next door (in the lobby) and fresh linens on the bed in the room! We will definitely stay here in this PRIME location in Manhattan the next time we are in town!
Genuine Hotels.com guest review
2 night romance trip May 10, 2015
PS
US
4.0 / 5Excellent
"Lovely Boutique"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a great weekend...very comfortable accommodations.
Genuine Hotels.com guest review
2 night family trip Apr 11, 2015
Gwendolyn
US
5.0 / 5Outstanding
"Perfect position"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, close to all NYC amenities. Discount for breakfast in Cafe next door. Fantastic stay!
Genuine Hotels.com guest review
1 night family trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne is a wonderful place to stay when in NTC. It is so close to the public transportation and Central Park. The hotel is very clean and comfortable. This hotel is always the first place we check for availability when visiting NYC.
Genuine Hotels.com guest review
3 night family trip Apr 16, 2015
Susan
US
5.0 / 5Outstanding
"I wouldn't think of staying anywhere else!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne is the BEST! We always stay there when in NYC. The staff is friendly & helpful, location is great - one block from the subway, in the heart of the Upper West Side. The rooms are comfortable. The restaurant attached to it - Nice Matin is fabulous - especially good for brunch. It's a very sweet hotel.They even have a large umbrella for you to use in your room.
Genuine Hotels.com guest review
3 night romance trip Apr 23, 2015
Susan S.
US
5.0 / 5Outstanding
"Perfect Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was perfect. Good location, helpful staff, nice restaurant attached and the room was very nice.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Alan
US
5.0 / 5Outstanding
"A great deal!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great hotel in a great location for the upper west side. No frills but friendly and very accommodating.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Lyn
US
5.0 / 5Outstanding
"Another great stay at the Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne Hotel is a very clean, comfortable, and quiet hotel convenient to the subway. There are lots of great shopping and dining options nearby. We have stayed here for the past 4 years and have never been disappointed.
Genuine Hotels.com guest review
4 night family trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel! Awesome staff. Perfect location. About a $9 cab ride from Lincoln center. Lots of little restaurants to enjoy. DSW shoes and Marshalls are within walking distance. About a twenty minute cab ride which cost me about $33 each way. Great restaurant attached...perfect for breakfast, lunch, or dinner. A little pricey, but I found that to be the case everywhere in NYC.
Genuine Hotels.com guest review
1 night business trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location. Great staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent front desk agent. Very friendly and helpful. The rooms are quiet at night and not a lot of street noise.
Genuine Hotels.com guest review
1 night business trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Foreign Business Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Booked some foreign business guests at the hotel since our usual hotel was booked full. They found the hotel very clean, close to the action but quiet at nite. The rooms we on the small side (as usual for Manhattan) but very nice. They enjoyed the breakfast. The lobby is small but very tasteful. Only issue was that when I was there there was no doorman so I had to manage the bags and the door, and there were a few guest outside looking for a cab, where a doorman would have hailed one for them. They prefer this hotel to our regular one so we will book again.
Genuine Hotels.com guest review
1 night business trip Apr 22, 2015
Bernard
US
4.0 / 5Excellent
"Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Really nice room. Much better than i expected. Large well appointed.
Genuine Hotels.com guest review
2 night business trip Apr 21, 2015
David T
US
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Been there before. That's why we went back. Awesome place!
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Moms and Daughter weekend."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Long weekend for 4 moms and their 12 year old daughters. We booked 2 suites and it was perfect. Super clean and comfortable. Enjoyed sitting area for conversation, refreshments and great in the morning if the kids slept in. Close to train, convenience store across street and all in a great neighborhood. Would definitely stay again.
Genuine Hotels.com guest review
2 night trip with friends Apr 18, 2015
Melissa
US
4.0 / 5Excellent
"The room was very clean and welcoming"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a wonderful time - I would gladly come back and stay
Genuine Hotels.com guest review
4 night family trip Apr 4, 2015
Karen
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Needs more pillows. The shams are like rocks. Bedspread very heavy. Needs a little lightening up. Staff was very accommodating. Service is excellent.
Genuine Hotels.com guest review
2 night romance trip Apr 4, 2015
mary
US
4.0 / 5Excellent
"My New York Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay, nice hotel, great location
Genuine Hotels.com guest review
7 night romance trip Mar 29, 2015
Steven
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a wonderful home away from home. Great neighborhood. Easy access to subway. Great service. Comfortable room. Looking forward to coming back.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Yes...it is a nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great experience. We will stay here for all of our future visits.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great little place in heart of NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My sister was worried we were not in the middle of everything, since we were not staying near Times Square, but after the first day, after we got off the subway, it was nice to be away from the crowds. Great places to eat around there as well.
Genuine Hotels.com guest review
5 night family trip Mar 26, 2015
Maritucker
US
5.0 / 5Outstanding
"Enjoyed our time at the Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed 4 nights and were very comfortable. The room is not large but is well equipped. Service was great and we were able to join the 4 pm free wine and cheese in the lobby one day. We also appreciated the daily newspaper.
Genuine Hotels.com guest review
4 night family trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel on the Upper West Side"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our 3rd stay at this hotel. It is in a very convenient location on the Upper West Side to the activities we had planned for our visit to the city. The staff, especially the doormen, are delightful.
Genuine Hotels.com guest review
4 night family trip Mar 12, 2015
Angela
US
5.0 / 5Outstanding
"Very safe and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very close to 1 subway line running north and south. Very close to so many dinner options. Also parks nearby if traveling with kids. I recommend the park at the fat west end of 79th near the Hudson River just a few minutes walk
Genuine Expedia guest review
Other trip Mar 20, 2015
UpsetTexan
US
5.0 / 5Outstanding
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had very comfortable stay and will return!
Genuine Hotels.com guest review
1 night business trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location with big rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
For NYC this hotel has great sized rooms in a great location. Less than a block from the subway and a short walk to fhe park and the Museum of Natural History. This is the only hotel I stay in when visiting! Great staff, very friendly and clean!
Genuine Expedia guest review
Other trip Mar 16, 2015
Margo
US
4.0 / 5Excellent
"Snug on the upper west side"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our third stay at this hotel. We like the neighborhood, proximity to subway station, restaurants. Staff is great, very nice, very helpful. This time our room was a bit snug, smallest we'd had. We managed, but closet was too small to hang coats, and so forth. Still, we'll return as it's just got too many things going for it not to.
Genuine Hotels.com guest review
5 night romance trip Mar 5, 2015
A Traveler
US
4.0 / 5Excellent
"Great for family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne was perfect for our family trip. Spacious, comfortable, quiet room. Room service was quick. Staff were friendly. I would definitely stay there again.
Genuine Hotels.com guest review
2 night family trip Mar 10, 2015
Katie
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is beautiful, good location, easy to get to public transportation. Rooms are nicely decorated and comfortable. Staff are helpful and knowledgeable. Elevators are small but this is to be expected for the age of the hotel.
Genuine Hotels.com guest review
2 night trip with friends Mar 10, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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