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1 room, 2 adults
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201 W 79th St, New York, NY, 10024, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,355 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.7
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4.0 / 5Excellent
"Fun visit"
love the location. The hotel is small but very nice. Staff was friendly and respectful. Beds were creaky. Space for three women's things was very limited.
Genuine Hotels.com guest review
3 night trip with friends Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
Very clean, well kept hotel in a great location. Staff was attentive and friendly. Really could not have been better.
Genuine Hotels.com guest review
3 night family trip Jul 18, 2015
Mark
US
5.0 / 5Outstanding
If you love the Upper West Side, and you love space, Lucerne is the place for you! Amsterdam at 79th, and the nearby scene includes a Sarabeth's for breakfast (and in the summer, jazz on Thursday nights), Barley and Grain for every possible whiskey/whisky/bourbon and great atmosphere, and walking distance to the Hudson River or Lincoln Center. Service is great. Rooms are spacious. Opulence happens here!
Genuine Hotels.com guest review
1 night family trip Jul 22, 2015
Michael
US
5.0 / 5Outstanding
lovely boutique hotel
Genuine Hotels.com guest review
1 night business trip Jul 21, 2015
John
US
5.0 / 5Outstanding
"Great hotel on Manhattan's UWS."
Convenient location, excellent service, clean spacious room. The Lucerne certainly met our needs. I have already recommended it to friends.
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
Terry
US
5.0 / 5Outstanding
"Good location, beautiful rooms!"
We stayed in 2 rooms with 5 people. Both rooms were clean and big enough. Location was quite convenient, close to Metro, Museum and Central Park. There are a Walgreen (convenience store) just across the street. Also we once had a brunch in Sarabeth even though a restaurant next to the hotel was quite nice. Price was decent in Manhattan in this season.
Genuine Hotels.com guest review
3 night family trip Jul 7, 2015
Takuya
US
5.0 / 5Outstanding
"Great location"
The Lucerne is in a nice neighborhood with a good restaurant attached. Very convenient to Amtrak Penn Station, just take the 1 train local, or 2 or 3 trains express and change at 72nd St. The rooms are pleasant, but a bit small. Fortunately, they did fit two chairs in the room.
Genuine Hotels.com guest review
4 night romance trip Jul 12, 2015
Richard
US
3.0 / 5Good
"So, So"
Hotel was good but I expected more for 4 stars. No pool, housekeeping was less than good...I had to ask for a non-down pillow 4 times before someone brought me one. No lounge or bar area. It is attached to a restaurant but it's not very good. Great area though and Liz the concierge was awesome!!
Genuine Hotels.com guest review
5 night family trip Jul 8, 2015
Jen
US
4.0 / 5Excellent
"Better than before"
Front desk staff was very pleasant and efficient. We have been here before and were the most satisfied with this stay. Would definitely return.
Genuine Hotels.com guest review
3 night romance trip Jul 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel in great location."
Friendly very comfortable hotel in a great location. Near major subway and bus routes and trendy Ansterdam Ave bars and restaurants. Upgraded to huge superior room. Would stay here again.
Genuine Hotels.com guest review
1 night trip Jul 15, 2015
Dana
US
5.0 / 5Outstanding
"Good choice"
Very pleasent hotel and solicit staff.
Genuine Hotels.com guest review
5 night family trip Jul 3, 2015
Roberto
US
5.0 / 5Outstanding
"A lovely one night stay"
We stay at excellent hotels around the world and for us, the Lucerne served its purpose for our one night stay in NYC beautifully. The staff were friendly and courteous and always ready to help with a door, bags or a quick question. We would happily stay at the Lucerne again and next time, hopefully a little longer.
Genuine Hotels.com guest review
1 night family trip Jul 13, 2015
Karen
US
5.0 / 5Outstanding
"returning!!"
hotel is in a great upper west side location-near good and not expensive restaurants room was very comfortable-upper floors are nicer and quieter air conditioners nice gym:_
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
David
US
5.0 / 5Outstanding
"Perfect Location"
Very comfortable, older charming hotel in perfect location. Staff very attentive, especially the doormen.
Genuine Hotels.com guest review
3 night family trip Jul 10, 2015
A Traveler
US
4.0 / 5Excellent
"intimate old school hotel"
Easy breezy
Genuine Hotels.com guest review
5 night trip Jul 8, 2015
Shimon
US
4.0 / 5Excellent
Business combined with family. Great hotel, perfect location. We would definitely stay again.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great, quiet hotel near Central Park"
Our family of 4 just spent 5 nights at the Lucerne. We had a two room suite with queen beds, which were comfortable. Overall the suite was very nice, although the living area is a bit small. Everything in the hotel seemed fresh and updated, and the staff was very friendly. The hotel location is good, with a subway entrance at the end of the block. The restaurant choices very close by were a bit lacking, but if you don't mind walking a few blocks away then you can find something. It's a quiet hotel, away from the crowds and lights of Times Square, and we thoroughly enjoyed our stay there.
Genuine Hotels.com guest review
5 night family trip Jul 4, 2015
John
US
5.0 / 5Outstanding
"Great place to stay in the upper west side"
Really nice room. Although it was small, the hotel did a great job maximizing the available space. Friendly staff, great location. I will definitely stay there again!
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
Rodney
US
5.0 / 5Outstanding
Great neighborhood, hotel very nice and quiet. My room was ready when I arrived at 10 AM, which was really nice.
Genuine Hotels.com guest review
1 night trip Jul 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome!"
It was awesome, thank you
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Efrain
US
5.0 / 5Outstanding
"Home Base for Family's NYC Adventure"
My family of four spent six nights at the Lucerne as our base for a fun adventure in NYC and it was perfect for our needs. The hotel is conveniently located in a nice UWS neighborhood near multiple subway lines, Central Park, and numerous good restaurants. Most days we grabbed a bagel from Zabar's or Bagel & Co., took the subway to the places in the city we wanted to go, then returned to the UWS for a late dinner (and sometimes dessert from Insomnia Cookie). The hotel staff were friendly and helpful, the hotel was clean and smoke free, and the beds were comfortable. We'd definitely stay there again.
Genuine Hotels.com guest review
6 night family trip Jun 29, 2015
Phil
US
5.0 / 5Outstanding
The staff was first-rate and very friendly, the hotel was beautiful, and the concierge service was extremely helpful with providing information and getting tickets to events.
Genuine Hotels.com guest review
5 night family trip Jun 28, 2015
Michael
US
5.0 / 5Outstanding
"win-win!"
awesome stay! we LOVE the upper west side- the lucerne was a perfect choice. we'll definitely be back!
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent stay"
Great weekend escape to NY. Never stayed in this area in NYC, was pleasantly surprised with the neighborhood as well as with the service at this hotel. Will surely repeat on my next trip.
Genuine Hotels.com guest review
3 night family trip Jun 27, 2015
Eduardo
US
3.0 / 5Good
"Stepford Staff…Hotel deserves better"
Staff was professional,,, but cold as ice…. Liked the hotel and location. Again the staff reminded me of a stepford staff….too cool for school… form…no substance…clouds without rain… shall I go on… you will actually snub your worn nose at this truth… but there it is..
Genuine Hotels.com guest review
7 night romance trip Jun 23, 2015
John
US
4.0 / 5Excellent
"A great boutique hotel in the heart of New York"
It was excellent
Genuine Hotels.com guest review
2 night romance trip Jun 27, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent stay"
This hotel was in the perfect location for a visit to the upper west side. Hotel room was very nice and comfortable. Staff was very friendly and helpful. I would definitely stay at the Lucerne again. And as a bonus, they give you the wifi password so wifi is free!
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
Sue
US
4.0 / 5Excellent
"Great place for the price"
Right off the train, lots of eats nearby and the hotel is in good condition. My room was adequate, clean and comfortable.
Genuine Hotels.com guest review
1 night trip Jun 11, 2015
Mark
US
4.0 / 5Excellent
"avoid the restaurant"
we have stayed at the Lucerne in the past; we love the neighborhood and the proximity to the subway. We had a very bad experience in the restaurant (very slow, poor service) and I can guarantee you we won't eat there again. If we can another hotel in the area, we may try it.
Genuine Hotels.com guest review
5 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Very Nice Place"
Room was small, but comfortable, clean and attractive. Bathroom was clean and modern, with excellent water pressure in shower.
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2015
Ivan
US
5.0 / 5Outstanding
Everything was perfect. My only thought was that the rugs looked a little worn and stained in the room.
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Andrea
US
4.0 / 5Excellent
"Real New York feel without the frenzy!"
Great location. Residential feel but close to important sites. Easy to get around by car and subway.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Joyce
US
5.0 / 5Outstanding
Lovely staff and very helpful.
Genuine Hotels.com guest review
2 night romance trip Jun 18, 2015
Willa
US
5.0 / 5Outstanding
"Excellent location and service"
We spend two nights. The LOCATION is perfect…near two subway lines and the cross park road. Plus area is great….quiet and neighborly.
Genuine Hotels.com guest review
2 night family trip Jun 16, 2015
Sandra
US
4.0 / 5Excellent
"Liking the Lucerne"
Very nice older hotel. I would stay again.
Genuine Hotels.com guest review
2 night family trip Jun 15, 2015
Carol
US
3.0 / 5Good
"Great location at the upper west side."
There was one front desk clerk made me feel discriminated. Otherwise, it was a pleasant stay and the neighborhood was wonderful.
Genuine Hotels.com guest review
3 night family trip Jun 9, 2015
AiTing
US
3.0 / 5Good
"Quaint but small rooms."
Older hotel with typical small NYC rooms and very tiny closet, not big enough for two people in a queen room. The doormen were great and attentive. Good location for what we needed.
Genuine Hotels.com guest review
2 night family trip Jun 12, 2015
Andrew
US
5.0 / 5Outstanding
"Highly recommend"
Excellent stay!
Genuine Hotels.com guest review
1 night business trip Jun 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice neighborhood with easy access."
A comfortable hotel near a subway stop and Central Park. Good size roomand quick access to the theatre district.
Genuine Hotels.com guest review
2 night romance trip Jun 10, 2015
Ken
US
5.0 / 5Outstanding
"Excellent location!"
We had a great time and the room was excellent. The hotel is in a great location- we could walk to the AMNH and the Metropolitan Museum of Art. The food at Nice Matin was very good and there is a wonderful deli right across the street for times when you don't feel like going far.
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Diana
US
5.0 / 5Outstanding
"NYC Overnight"
My wife and I stayed one night. Hotel conveniently located upper west side. Close to transportation, Central Park, great restaurants and night life. Hotel and room were clean, staff very friendly, every thing we hoped for. Would definitely stay again, for one night or a week.
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
William
US
5.0 / 5Outstanding
"Solo trip to NYC"
Amazing evening in the upper west side of Manhattan! I even got a free upgrade to a suite!
Genuine Hotels.com guest review
1 night trip Jun 3, 2015
Teresa
US
5.0 / 5Outstanding
"Good for grandparents and business travelers"
Excellent spot a little more north than usual.
Genuine Hotels.com guest review
2 night business trip Jun 2, 2015
George
US
4.0 / 5Excellent
"Upper West Side without going broke"
Lovely hotel in an excellent location. Not a brand new property - I call it "Antique Boutique" - but updated and clean.
Genuine Hotels.com guest review
1 night family trip Apr 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful service!"
Service was exceptional!
Genuine Hotels.com guest review
1 night family trip May 24, 2015
A Traveler
US
4.0 / 5Excellent
"Great Neighborhood"
This is a very nice hotel.The room was a good size and clean. Good location one block to subway. Crosstown bus stops at the corner. Lots of restaurants nearby.
Genuine Hotels.com guest review
3 night trip May 23, 2015
Robin
US
4.0 / 5Excellent
"Taken Care of on the West Side"
Everyone was very accommodating
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Timothy
US
4.0 / 5Excellent
"Old-fashioned glamour on the Upper West Side"
A two-room suite with kitchenette made a comfortable and commodious pied a terre for my wife and kids and me during an extended weekend visit to the city on family business. Staff was accommodating and friendly and the location cannot be beat: steps to dozens of restaurants, several parks and playgrounds, museums and public transportation. The property has vintage styling and details but is kept up well.
Genuine Hotels.com guest review
3 night family trip May 22, 2015
John
US
5.0 / 5Outstanding
"Top Notch"
Great!!!
Genuine Hotels.com guest review
1 night family trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"ok in a pinch"
room was ok, and most of the staff gracious. A few were a bit terse.
Genuine Hotels.com guest review
1 night business trip May 13, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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