"Great place in UWS"
We were in NYC for a 3-day weekend with our college-age son and one of his friends. We had two rooms at the Lucerne. It was a really convenient location for everything we wanted to do. The staff were all very helpful and the rooms were nice - not over the top - and clean. We would recommend it.Genuine Hotels.com guest review
"Great neighborhood, hotel staff and service."
My 2nd time with family members at The Lucerne. Staff are friendly and eager to find a way to help! We know and love the neighborhood. Great little restaurants all over - one is part of the hotel itself. Easy access to so much of the city. Great service and very comfortable atmosphere. Hope to come back soon.!Genuine Hotels.com guest review
"Upper Westside Gem"
Great location for this comfy hotel that's a grande dame of the old school.Genuine Hotels.com guest review
"close to Beacon Theater"
other than the bed being very small, i enjoyed my stayGenuine Hotels.com guest review
"close to transportation"
This is my first visit to the Lucerne. The staff is cordial and helpful. I will definitely stay here again and recommend it to my friends.Genuine Hotels.com guest review
"Hotel as a base"
This is a nice hotel in a great location. There are plenty of dining and shopping options nearby and transportation is abundant. If you plan to do any work plan to be stuck to your desk or on your bed as there was no big comfy chair to sit in and use your laptop. This probably is not important to most and especially if you are there on business that […] can be done outside of the hotel. Read moreGenuine Hotels.com guest review
Our only complaint was that it took a very long time for our room to be cleaned each day. I think they were short handed. Usually the cleaner did not get there until 3-4 oclock in the afternoon. By that time we were back to wash up from our days excursions and leave the evening. We couldn't shower/clean up when she was cleaning our room! 2 times we […] actually had to sit and wait in the lobby for her to finish! I don't blame her. I think they need to hire more cleaners! Read moreGenuine Hotels.com guest review
Hotel personnel were warm, friendly and accommodating. Room was very small, not unexpected for NYC. Hotel very close to the subway. The biggest issue we had was that the humidity in the room remained high even with the AC on. The air conditioner went on and off very sporadically, and was noisy.Genuine Hotels.com guest review
Nice neighborhood, mixed residential and businesses. Plenty of restaurants. Two blocks from Riverside and Central Park. Totally excellent !Great experience.Genuine Hotels.com guest review
Will stay again for sureGenuine Hotels.com guest review
"Great, quiet hotel close to subway."
I have stayed at the Lucerne on and off for over ten years. It is comfortable, quiet and although not exceptional, a very decent place.Genuine Hotels.com guest review
"Convenient, nice neighborhood, half block to subwa"
Everything was fine and we particularly enjoyed this upper West Side neighborhood, close to park, museum, subway and Zabars. The only negative I can say about the hotel is that there was a bit of a "doggy" smell in the corridor. Everything was clean and comfortable.Genuine Hotels.com guest review
"New York, New York.....so nice they named it twice"
My stay was fantastic. This is always my first choice of hotels to stay at and this time confirmed that decision yet again. I love the upper west side location. I love the staff's professionalism and courtesy. My only recommendation would be to upgrade the gym a little. Maybe have two rooms dedicated and the tv's on each machine needed maintenance this […] time. Otherwise this hotel is always immaculately clean and the quality of service is consistently impeccable. I highly recommend anyone to stay here! Read moreGenuine Hotels.com guest review
"Moving our son to college"
This hotel was a very convenient location to move our son into Columbia and we will probably stay here again when we visit. The Subway was just a block away!Genuine Hotels.com guest review
The Lucerne was beautiful. Clean, comfortable, elegant and great location! Couldn't ask for a better hotel!Genuine Hotels.com guest review
"great NYC vacation"
The Lucerne was an ideal location for our short stay in NYC. Access to subway just around the corner plus the choice restaurants & vendors made our stay wonderful. The room was small but it served our needs. We would have wanted a fridge of some sort for drinks at night. The hotel was close to 3 major museums and the neighborhood was upscale. We would […] definitely stay here again. The hotel need to advertise that the concierge does sell tickets or even NYC pass. We did not know this. Very knowledgeable. THANKS!!! Read moreGenuine Hotels.com guest review
"We loved our stay here...."
Has a great staff, location and restaurant...clean and comfortable. One block from the subway station and very close to central park. Cant go wrong here.Genuine Hotels.com guest review
"Great neighborhood to stay in for everybody!"
Had a wonderful time. Plan to go again to see more sights and spend time with family and friends!Genuine Hotels.com guest review
"Delilghtful hotel in a fabulous neighborhood"
Old world elegance in the upper west side. One block from the 1 metro line, and 3 blocks to Central Park. This is a delightful hotel with very friendly staff, including doormen that greet you upon entry and exit to the hotel. My room was very comfortable and good sized for NYC. The bathroom was a bit small, but there was still plenty of counter space […] for toiletries. I had a single room with a queen sized bed, which was wonderfully comfortable. I plan to stay here on all return visits to NYC. Read moreGenuine Hotels.com guest review
"Great neighborhood & ultra clean hotel!"
Hotel staff was very attentive to my needs. After touring all day, the ultra cleanliness of this hotel was very appreciated. Close to subway stop. Many restaurants within walking distance (1-4 blocks). Will be back!Genuine Hotels.com guest review
"Perfect Location on Upper West Side"
We booked this hotel for a girlfriends' getaway in NYC. We wanted to be away from the hustle and bustle of the Midtown/Times Square area, and the Lucerne was a perfect choice. It is one block from the American Museum of Natural History and two blocks from Central Park. It is also located one block from the subway. The hotel staff were very accommodating […] and friendly. The hotel is relatively small by NYC standards, which made the service more personal and the evenings more quiet. The neighborhood is fantastic, with many wonderful restaurants. Read moreGenuine Hotels.com guest review
"Great spot to stay for NYC Tri"
Great spot to stay for NYC Tri. Hotel staff was great. Lots of great restaurants nearby. Close to subway, museums and Central Park.Genuine Hotels.com guest review
"Great UWS location"
Clean, friendly, queen sized beds, great location!Genuine Hotels.com guest review
"Great location. Would return."
Carpets in rooms were a bit disheveled. Everything else was excellent. Would stay there again and would recommend to a friend.Genuine Hotels.com guest review
"Great location for tourists."
The room was very clean and comfortable. Service was excellent. I strongly recommend this hotel for its overall location, comfort, and service.Genuine Hotels.com guest review
A great area and a wonderful hotel. The four of us fit comfortably in two bed room and the staff was fantastic. I highly recommend the Diana Ross playground at 81st at Central Park West and Manna, the restaurant on the northeast corner of the same block as the hotel.Genuine Hotels.com guest review
"Quiet location, reasonable price"
Hotel is clean with great service. The location is far enough away from the NYC bustle, while still close to lots of restaurants.Genuine Hotels.com guest review
"Excellent value and great local neighborhood"
I was very impressed with the Lucerne Hotel. The location was very convenient...only one block from subway line 1. Lots of local businesses and the Nice Matin restaurant adjacent to the hotel had great food, wine and service.Genuine Hotels.com guest review
"Great Hotel in Residential Location"
Excellent value. Not close to typical tourist destinations, but they are all just a short subway ride away. Great staff, comfortable rooms.Genuine Hotels.com guest review
"Great central location N-S and near C.Park travers"
I like the location of the hotel. I had a problem at check in- they had booked the wrong type of room and claimed it was what I booked. Thankfully I had printed my reservation and proved they had made a mistake, but I did not have a good experience and had a very small room for the first night. I don't like having to demand better accommodations, but […] I felt like they would have left me in the small room if I had not pressed for the type of room I reserved. Interestingly, I responded to their hotel survey and they have yet to get back to me as I think most hotels would do. Read moreGenuine Hotels.com guest review
"Great location, clean but small rooms"
A great location if you want to avoid the mid-town congestion. Subway is a 3 minute walk and cross-town buses pass the hotel. Recently renovated, rooms exceptionally clean, but very small considering relatively higher price. Lobby is underwhelming. Several excellent restaurants within walking distance.Genuine Hotels.com guest review
With subway station only a half block away, it was a wonderful location. The surrounding neighborhood has many restaurants. Will definitely stay here again.Genuine Hotels.com guest review
"Excellent location in NYC"
I have stayed in NYC many times - and I have to state this is a perfect hotel for my visit. Subway one block from hotel / walking distance to Central Park / west side of Manhattan is less frantic than other areas. . Cleanliness of hotel was the best I have experienced in NYC. Liz was great with info about the city. The bed was extremely comfortable […] - and the shower was excellent. I will definitely stay here on any visit to NYC in the future. Read moreGenuine Hotels.com guest review
Room, staff and location were top notch - highly recommended!Genuine Expedia guest review
Very good location, one block from the 79th subway and broadway, close to the Natural Histroy Museum, nice stayGenuine Expedia guest review
"Travel with children"
It was a lovely hotel very close to the museum of natural history, which my children loved. Everyone was friendly and kind to my little ones (4 kids under 7) and helpful with getting our stroller up the steps. Be sure to take the kids to the shake shack on Amsterdam (across from the museum) when you go. They have awesome burgers!Genuine Hotels.com guest review
"Comfortable, friendly hotel in convenient location"
I was in NYC to visit friends and take in some museums and good restaurants. I used to live in NY, and like staying on the Upper West Side of Manhattan for the convenience and nice neighborhood atmosphere. The Lucerne is ideally situated a few blocks from Central Park and the Natural History Museum. It is on a crosstown bus route that will take you […] to the East Side museums including the Metropolitan, the Whitney and Guggenheim, and Madison Avenue shopping. One block west is the Broadway subway line, or buses, that take you directly to Lincoln Center and the midtown Theater District. I always buy a Metro Card and use public transportation, which saves lots of money. I love the variety of restaurants in NY, and the Upper West Side doesn't disappoint. Many cuisines (not chain restaurants) -- superior in selection and price to the midtown Manhattan area. A special treat this visit was a trip uptown to St. John the Divine Cathedral - a must see. Through the rest of 2014, Chinese artist Xu Bing's incredible Phoenix sculptures - two majestic birds 100 and 90 feet long respectively - hang in the nave. Read moreGenuine Expedia guest review
"Great Location; Small Room"
Rooms are very small. Thermostat would not cool room so the room was excessively warm. But New York is New York. No place like it. Walking distance to Museum of Natural History, Hayden Planetarium, Central Park, Columbus Circle and Rockefeller Center.Genuine Hotels.com guest review
When I walked in and saw the lobby I rolled my eyes. Boy was I wrong.looks can be deceiving . The rooms were neat and clean. The hotel was quiet. Room service was avail 24/7. The location was excellent. The staff was responsive. When I need to stay near the upper west side I would def. stay there again. Very nice.Genuine Hotels.com guest review
"Nice Hotel Near Central Park"
Pros: Nice hotel with courteous staff and clean rooms. Surrounded by shops and restaurants. Walking distance to Central Park, Museum of Natural History and Subway. Nice bath/shower with excellent water pressure. Cons: Windows opened to walls of other buildings; no views of the city. Beds not comfortable.Genuine Hotels.com guest review
Pleasant staff, friendly and proffesional, delicious breakfast!Genuine Expedia guest review
The hotel employees were very nice; however, the room we had for four people was extremely small. Very difficult to get around in the room and the tiny bathroom. This room should not have been offered to a family of four. Then on top of that no pool, microwave or refrigerator. Not a good stay for a family.Genuine Hotels.com guest review
"Very nice hotel in a quieter area of New York."
Great access to delis, good shopping, central park, museum of natural history, and subway. Would definitely stay there again on next trip to NYC.Genuine Expedia guest review
excellent. very helpful staffGenuine Hotels.com guest review
"NYC Upper West Side"
I lived in this hotel on business Mon-Fri for about a year 1999-2000 and now we use it on our occasional trips to NYC. It has been remodeled since (a little more expensive 15 years later, but what isn't?).Genuine Expedia guest review
"Loved the Lucerne!"
Will definitely return to this charming hotel. Great neighborhood, surrounded by great food and shopping. Wonderful staff and impeccably clean common areas and Guest Rooms. The only thing lacking was an in room refrigerator. But it wasn't a huge issue. We had in room dining which was delicious and prompt. We also needed a forgotten item and it was delivered […] in moments, on a silver platter by a gracious staff member. Read moreGenuine Expedia guest review
"Great for work and family play."
Great week in the city. We were able to play close by and easily get around town by subway.Genuine Expedia guest review
"Comfortable, clean and convenient"
We've stayed at the Lucerne on two visits to New York and would recommend it to friends -- the location can't be beat and it's very clean and comfortable.Genuine Expedia guest review
I had requested the same size size room from my last visit but was given a different room, half the size, so that was disappointing. I asked for a quiet room and they gave me the room next to the maid's closet/elevator. Still, I will return. The hotel is a quiet oasis in the middle of chaotic NYC. And staff happily printed out my boarding pass for my […] flight home. Read moreGenuine Expedia guest review
"Location convenient to subway"
Nice property but room had no mini bar and room service was not even allowed to serve me a glass of wine. Beer, yes, wine, no.Genuine Hotels.com guest review
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