All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here201 W 79th St, New York, NY, 10024, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,273 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"A perfect spot in NYC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location was perfect for us - close to the metro and Central Park. The room was quiet, quite large, and the coffee machine much appreciated. I would absolutely stay here again.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"New freshness, perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne was a true surprise. We knew it was an older hotel but it had no "signs" of age. It had a beautiful hardwood entry hallway into the room, new fixtures and tile in the bathroom, new updated, elegant furniture with comfortable mattress and luxury linens on the bed. The view of the upper west side of Manhattan from the 11th floor was wonderful. We had a Keurig coffee maker in our room with several k-cups provided and condiments. The spacious walk-in closet was really helpful with our suits and dress clothes from a wedding we attended so they didn't wrinkle and plenty of hangers provided (as well as a roomy safe which is always appreciated)! The valet, bellman, and doorman were all very helpful and friendly always offering smiles, directions, or just a pleasant "good evening". The check-in was fast and effortless and the 12:00 checkout is very nice since we had a late afternoon flight so we slept in a little that last morning. And finally, the biggest surprise to us was the lack of that room deodorizing "odor" that you smell in a lot of older hotels that many times is a mix of musty and sick floral. The hotel was fresh and pleasant with no odors and only pleasing aromas coming from the little bistro next door (in the lobby) and fresh linens on the bed in the room! We will definitely stay here in this PRIME location in Manhattan the next time we are in town!
Genuine Hotels.com guest review
2 night romance trip May 10, 2015
PS
US
4.0 / 5Excellent
"Lovely Boutique"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a great weekend...very comfortable accommodations.
Genuine Hotels.com guest review
2 night family trip Apr 11, 2015
Gwendolyn
US
5.0 / 5Outstanding
"Perfect position"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, close to all NYC amenities. Discount for breakfast in Cafe next door. Fantastic stay!
Genuine Hotels.com guest review
1 night family trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne is a wonderful place to stay when in NTC. It is so close to the public transportation and Central Park. The hotel is very clean and comfortable. This hotel is always the first place we check for availability when visiting NYC.
Genuine Hotels.com guest review
3 night family trip Apr 16, 2015
Susan
US
5.0 / 5Outstanding
"I wouldn't think of staying anywhere else!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne is the BEST! We always stay there when in NYC. The staff is friendly & helpful, location is great - one block from the subway, in the heart of the Upper West Side. The rooms are comfortable. The restaurant attached to it - Nice Matin is fabulous - especially good for brunch. It's a very sweet hotel.They even have a large umbrella for you to use in your room.
Genuine Hotels.com guest review
3 night romance trip Apr 23, 2015
Susan S.
US
5.0 / 5Outstanding
"Perfect Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was perfect. Good location, helpful staff, nice restaurant attached and the room was very nice.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Alan
US
5.0 / 5Outstanding
"A great deal!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great hotel in a great location for the upper west side. No frills but friendly and very accommodating.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Lyn
US
5.0 / 5Outstanding
"Another great stay at the Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne Hotel is a very clean, comfortable, and quiet hotel convenient to the subway. There are lots of great shopping and dining options nearby. We have stayed here for the past 4 years and have never been disappointed.
Genuine Hotels.com guest review
4 night family trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel! Awesome staff. Perfect location. About a $9 cab ride from Lincoln center. Lots of little restaurants to enjoy. DSW shoes and Marshalls are within walking distance. About a twenty minute cab ride which cost me about $33 each way. Great restaurant attached...perfect for breakfast, lunch, or dinner. A little pricey, but I found that to be the case everywhere in NYC.
Genuine Hotels.com guest review
1 night business trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location. Great staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent front desk agent. Very friendly and helpful. The rooms are quiet at night and not a lot of street noise.
Genuine Hotels.com guest review
1 night business trip Apr 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Foreign Business Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Booked some foreign business guests at the hotel since our usual hotel was booked full. They found the hotel very clean, close to the action but quiet at nite. The rooms we on the small side (as usual for Manhattan) but very nice. They enjoyed the breakfast. The lobby is small but very tasteful. Only issue was that when I was there there was no doorman so I had to manage the bags and the door, and there were a few guest outside looking for a cab, where a doorman would have hailed one for them. They prefer this hotel to our regular one so we will book again.
Genuine Hotels.com guest review
1 night business trip Apr 22, 2015
Bernard
US
4.0 / 5Excellent
"Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Really nice room. Much better than i expected. Large well appointed.
Genuine Hotels.com guest review
2 night business trip Apr 21, 2015
David T
US
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Been there before. That's why we went back. Awesome place!
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Moms and Daughter weekend."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Long weekend for 4 moms and their 12 year old daughters. We booked 2 suites and it was perfect. Super clean and comfortable. Enjoyed sitting area for conversation, refreshments and great in the morning if the kids slept in. Close to train, convenience store across street and all in a great neighborhood. Would definitely stay again.
Genuine Hotels.com guest review
2 night trip with friends Apr 18, 2015
Melissa
US
4.0 / 5Excellent
"The room was very clean and welcoming"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a wonderful time - I would gladly come back and stay
Genuine Hotels.com guest review
4 night family trip Apr 4, 2015
Karen
US
4.0 / 5Excellent
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Needs more pillows. The shams are like rocks. Bedspread very heavy. Needs a little lightening up. Staff was very accommodating. Service is excellent.
Genuine Hotels.com guest review
2 night romance trip Apr 4, 2015
mary
US
4.0 / 5Excellent
"My New York Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay, nice hotel, great location
Genuine Hotels.com guest review
7 night romance trip Mar 29, 2015
Steven
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a wonderful home away from home. Great neighborhood. Easy access to subway. Great service. Comfortable room. Looking forward to coming back.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Yes...it is a nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great experience. We will stay here for all of our future visits.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great little place in heart of NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My sister was worried we were not in the middle of everything, since we were not staying near Times Square, but after the first day, after we got off the subway, it was nice to be away from the crowds. Great places to eat around there as well.
Genuine Hotels.com guest review
5 night family trip Mar 26, 2015
Maritucker
US
5.0 / 5Outstanding
"Enjoyed our time at the Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed 4 nights and were very comfortable. The room is not large but is well equipped. Service was great and we were able to join the 4 pm free wine and cheese in the lobby one day. We also appreciated the daily newspaper.
Genuine Hotels.com guest review
4 night family trip Mar 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel on the Upper West Side"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our 3rd stay at this hotel. It is in a very convenient location on the Upper West Side to the activities we had planned for our visit to the city. The staff, especially the doormen, are delightful.
Genuine Hotels.com guest review
4 night family trip Mar 12, 2015
Angela
US
5.0 / 5Outstanding
"Good stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had very comfortable stay and will return!
Genuine Hotels.com guest review
1 night business trip Mar 15, 2015
A Traveler
US
4.0 / 5Excellent
"Snug on the upper west side"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our third stay at this hotel. We like the neighborhood, proximity to subway station, restaurants. Staff is great, very nice, very helpful. This time our room was a bit snug, smallest we'd had. We managed, but closet was too small to hang coats, and so forth. Still, we'll return as it's just got too many things going for it not to.
Genuine Hotels.com guest review
5 night romance trip Mar 5, 2015
A Traveler
US
4.0 / 5Excellent
"Great for family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Lucerne was perfect for our family trip. Spacious, comfortable, quiet room. Room service was quick. Staff were friendly. I would definitely stay there again.
Genuine Hotels.com guest review
2 night family trip Mar 10, 2015
Katie
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is beautiful, good location, easy to get to public transportation. Rooms are nicely decorated and comfortable. Staff are helpful and knowledgeable. Elevators are small but this is to be expected for the age of the hotel.
Genuine Hotels.com guest review
2 night trip with friends Mar 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Location, Location, Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location on upper west side. Near restaurants, Natural History museum, park and subway stop. Friendly staff and nice rooms.
Genuine Hotels.com guest review
3 night family trip Mar 6, 2015
Steve
US
5.0 / 5Outstanding
"Multiple stays at the Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Have stayed at the Lucerne at least twice a year for the last ten years. Always a good experience. Am impressed the bell staff remember my wife and I each time. Rooms always comfortable and clean.
Genuine Hotels.com guest review
5 night family trip Feb 26, 2015
William
US
5.0 / 5Outstanding
"Great hotel - clean and comfortable."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was great. There were three of us so I asked if they could give us a slightly larger room and they let us have a corner room with views down W 79th to the river. Could not have been better. Snowy weekend but we were warm and comfy. Service was top notch; room was clean (and one of my friends is super pciky about that); lobby and public spaces nicely done. Traditional decor so don;t expect Euro-chic but all in all and excellent stay.
Genuine Hotels.com guest review
3 night trip with friends Feb 27, 2015
marija
US
2.0 / 5Fair
"Historic building with some cockroaches"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
We found a cockroach in the bathroom and completely freaked out. For the fact that this building was built over 100 years ago, it might be understandable to have cockroach in your bedroom. But I still prefer not to see them in a not-so-cheap hotel. Other than that, this hotel is okay. The location is great, within a block to the subway station and nice restaurants.
Genuine Hotels.com guest review
2 night business trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"A Gem"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel in a great neighborhood for a decent price.
Genuine Hotels.com guest review
4 night business trip Feb 25, 2015
Judy
US
5.0 / 5Outstanding
"Most comfortable & fine dining connected."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable hotel! Sincere staff. Well done small lobby. Very good sheets and excellent bed, watched the sun come up eveymorning. 2 blocks to Central Park. Wonderful dining, for breakfast and dinner in ajoining French restaurant and a great Indian restaurant for lunch across street on Amsterdam. Staying here again, often.
Genuine Hotels.com guest review
3 night business trip Feb 23, 2015
Stephen
US
5.0 / 5Outstanding
"A very sweet boutique hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My daughter lives in the Upper West Side which is more residential and not touristy - therefore the selection of hotels are not that desirable. Although the area is nice. This was the nicest and closest hotel to her. I was not disappointed. A very sweet boutique hotel with a nice french bistro/restaurant downstairs. Good location and with the train (subway) a block away - you are anywhere you want to be. The Park is a few blocks east with the American Natural History Museum at the end of those blocks. Polite service. Clean. My room was a wee bit smallish - but, plenty of room for one to two people. I would stay here again.
Genuine Hotels.com guest review
5 night trip Feb 18, 2015
Susan
US
5.0 / 5Outstanding
"Very happy at Lucerne!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were very happy with our stay at the Lucerne. The location can't be beat (the doorman suggested the Bagel Talk shop just a few yards from the hotel) and it was so good. I was right next to Soul Cycle for a good workout and there are so many nice things on Amsterdam, Broadway and Columbus. It's also not terribly far from Central Park or the Natural History Museum. Shake Shack is very handy! The only complaint on the hotel was the regulation of the heat and air. So happy we could control it individually, but it was difficult to regulate. This is such a small complaint compared with the great stay we had here. I would definitely stay here again.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Christi
US
5.0 / 5Outstanding
"Mary from RI"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel near subway and numerous great restaurants. Also, right off Henry Hudson and very easy to find. Great place to stay if you would like to see NYC but don't want to stay where things are always hectic.
Genuine Hotels.com guest review
2 night family trip Feb 16, 2015
A Traveler
US
3.0 / 5Good
"The Lucerne is only an average hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel just OK
Genuine Hotels.com guest review
2 night family trip Jan 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Gem on the Upper Westside"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is in a great location. Short walk to Subways. Nice Matin Cafe which adjoins the hotel is great for breakfast. Room was comfortable, plus there is a very nice gym.
Genuine Hotels.com guest review
4 night romance trip Jan 31, 2015
Jeffrey
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely stay, great location, staff was kind and thoughtful. And, concierge was really helpful.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"My wonderful stay at The Lucerne Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was wonderful. The only suggestion I have is to provide better coffee maker options (the ones they had didn't work well and they were gracious to replace, but the replacement was also defective) and to find a way to make coffee available for guests before 7:00 am. Usually I would walk up to a coffee shop, but the weather was brutal in the early morning. When I went to the restaurant, the coffee, food and service were excellent.
Genuine Hotels.com guest review
2 night family trip Feb 12, 2015
A Traveler
US
5.0 / 5Outstanding
"NY NY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wonderful place convenient to many sites and top restaurants
Genuine Hotels.com guest review
1 night business trip Feb 12, 2015
Edward
US
3.0 / 5Good
"The blanket- not so wonderful!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel is nice, clean and in a good location. We were just disappointed with the bedding. The sheets were okay but the light blanket was far from luxurious. The bed spread was bulky old and nothing you would want to use. On a cold night it would have been more desirable to have a better comforter.
Genuine Hotels.com guest review
3 night family trip Feb 5, 2015
Sherrie
US
3.0 / 5Good
"Cozy hotel in perfect neighborhood."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Friendly and cozy, perfect location for my needs. Lovely rooms could use freshening. Attached NICE MATIN restaurant serves wonderful breakfast. Noisy outdated heater/AC. Overall, quite acceptable. I recommend it.
Genuine Hotels.com guest review
1 night business trip Feb 3, 2015
A Traveler
US
5.0 / 5Outstanding
"An "old world" retreat."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service. Rooms are very tastefully decorated but a bit too small. This was my third stay, and I would definitely return!
Genuine Hotels.com guest review
3 night romance trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Very friendly!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location - very friendly service! Business amenities are very expensive. I have not stayed in a hotel that charges computer time and printing in a very long time so that was a bit shocking. But if you stay away from that the rest was great!
Genuine Hotels.com guest review
3 night business trip Jan 30, 2015
Julie
US
5.0 / 5Outstanding
"A real find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I stayed for a week and loved this place. The rooms are very comfortable and excellent value. I'll certainly be back.
Genuine Hotels.com guest review
7 night trip Jan 25, 2015
A Traveler
US
5.0 / 5Outstanding
"NY visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean comfortable albeit small room, good location, attentive staff
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
Arthur
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great location and service! A bit stylishly dated but we would def sta again. Beds super comfortable.
Genuine Hotels.com guest review
3 night family trip Jan 29, 2015
Corrine
US
5.0 / 5Outstanding
"Good place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed at the Lucerne many times before. It is a wonderful hotel at a good location.The Nice Matin restaurant is excellent for all meals and it is connected to the hotel.
Genuine Hotels.com guest review
1 night trip with friends Jan 31, 2015
Bonnie
US
4.0 / 5Excellent
"Lucerne Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was small but nicely appointed.Everything seems to have been renovated in the last several years. 8th floor and hardly any street noise although you could hear through walls. The heating unit was a bit noisy. Overall very good.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Michael
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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