"great NYC vacation"
The Lucerne was an ideal location for our short stay in NYC. Access to subway just around the corner plus the choice restaurants & vendors made our stay wonderful. The room was small but it served our needs. We would have wanted a fridge of some sort for drinks at night. The hotel was close to 3 major museums and the neighborhood was upscale. We would […] definitely stay here again. The hotel need to advertise that the concierge does sell tickets or even NYC pass. We did not know this. Very knowledgeable. THANKS!!! Read moreGenuine Hotels.com guest review
"We loved our stay here...."
Has a great staff, location and restaurant...clean and comfortable. One block from the subway station and very close to central park. Cant go wrong here.Genuine Hotels.com guest review
"Great neighborhood to stay in for everybody!"
Had a wonderful time. Plan to go again to see more sights and spend time with family and friends!Genuine Hotels.com guest review
"Delilghtful hotel in a fabulous neighborhood"
Old world elegance in the upper west side. One block from the 1 metro line, and 3 blocks to Central Park. This is a delightful hotel with very friendly staff, including doormen that greet you upon entry and exit to the hotel. My room was very comfortable and good sized for NYC. The bathroom was a bit small, but there was still plenty of counter space […] for toiletries. I had a single room with a queen sized bed, which was wonderfully comfortable. I plan to stay here on all return visits to NYC. Read moreGenuine Hotels.com guest review
"Great neighborhood & ultra clean hotel!"
Hotel staff was very attentive to my needs. After touring all day, the ultra cleanliness of this hotel was very appreciated. Close to subway stop. Many restaurants within walking distance (1-4 blocks). Will be back!Genuine Hotels.com guest review
"Perfect Location on Upper West Side"
We booked this hotel for a girlfriends' getaway in NYC. We wanted to be away from the hustle and bustle of the Midtown/Times Square area, and the Lucerne was a perfect choice. It is one block from the American Museum of Natural History and two blocks from Central Park. It is also located one block from the subway. The hotel staff were very accommodating […] and friendly. The hotel is relatively small by NYC standards, which made the service more personal and the evenings more quiet. The neighborhood is fantastic, with many wonderful restaurants. Read moreGenuine Hotels.com guest review
"Great spot to stay for NYC Tri"
Great spot to stay for NYC Tri. Hotel staff was great. Lots of great restaurants nearby. Close to subway, museums and Central Park.Genuine Hotels.com guest review
"Great UWS location"
Clean, friendly, queen sized beds, great location!Genuine Hotels.com guest review
"Great location. Would return."
Carpets in rooms were a bit disheveled. Everything else was excellent. Would stay there again and would recommend to a friend.Genuine Hotels.com guest review
"Great location for tourists."
The room was very clean and comfortable. Service was excellent. I strongly recommend this hotel for its overall location, comfort, and service.Genuine Hotels.com guest review
A great area and a wonderful hotel. The four of us fit comfortably in two bed room and the staff was fantastic. I highly recommend the Diana Ross playground at 81st at Central Park West and Manna, the restaurant on the northeast corner of the same block as the hotel.Genuine Hotels.com guest review
"Quiet location, reasonable price"
Hotel is clean with great service. The location is far enough away from the NYC bustle, while still close to lots of restaurants.Genuine Hotels.com guest review
"Excellent value and great local neighborhood"
I was very impressed with the Lucerne Hotel. The location was very convenient...only one block from subway line 1. Lots of local businesses and the Nice Matin restaurant adjacent to the hotel had great food, wine and service.Genuine Hotels.com guest review
"Great Hotel in Residential Location"
Excellent value. Not close to typical tourist destinations, but they are all just a short subway ride away. Great staff, comfortable rooms.Genuine Hotels.com guest review
"Great central location N-S and near C.Park travers"
I like the location of the hotel. I had a problem at check in- they had booked the wrong type of room and claimed it was what I booked. Thankfully I had printed my reservation and proved they had made a mistake, but I did not have a good experience and had a very small room for the first night. I don't like having to demand better accommodations, but […] I felt like they would have left me in the small room if I had not pressed for the type of room I reserved. Interestingly, I responded to their hotel survey and they have yet to get back to me as I think most hotels would do. Read moreGenuine Hotels.com guest review
"Great location, clean but small rooms"
A great location if you want to avoid the mid-town congestion. Subway is a 3 minute walk and cross-town buses pass the hotel. Recently renovated, rooms exceptionally clean, but very small considering relatively higher price. Lobby is underwhelming. Several excellent restaurants within walking distance.Genuine Hotels.com guest review
With subway station only a half block away, it was a wonderful location. The surrounding neighborhood has many restaurants. Will definitely stay here again.Genuine Hotels.com guest review
"Excellent location in NYC"
I have stayed in NYC many times - and I have to state this is a perfect hotel for my visit. Subway one block from hotel / walking distance to Central Park / west side of Manhattan is less frantic than other areas. . Cleanliness of hotel was the best I have experienced in NYC. Liz was great with info about the city. The bed was extremely comfortable […] - and the shower was excellent. I will definitely stay here on any visit to NYC in the future. Read moreGenuine Hotels.com guest review
"Travel with children"
It was a lovely hotel very close to the museum of natural history, which my children loved. Everyone was friendly and kind to my little ones (4 kids under 7) and helpful with getting our stroller up the steps. Be sure to take the kids to the shake shack on Amsterdam (across from the museum) when you go. They have awesome burgers!Genuine Hotels.com guest review
"Great Location; Small Room"
Rooms are very small. Thermostat would not cool room so the room was excessively warm. But New York is New York. No place like it. Walking distance to Museum of Natural History, Hayden Planetarium, Central Park, Columbus Circle and Rockefeller Center.Genuine Hotels.com guest review
When I walked in and saw the lobby I rolled my eyes. Boy was I wrong.looks can be deceiving . The rooms were neat and clean. The hotel was quiet. Room service was avail 24/7. The location was excellent. The staff was responsive. When I need to stay near the upper west side I would def. stay there again. Very nice.Genuine Hotels.com guest review
"Nice Hotel Near Central Park"
Pros: Nice hotel with courteous staff and clean rooms. Surrounded by shops and restaurants. Walking distance to Central Park, Museum of Natural History and Subway. Nice bath/shower with excellent water pressure. Cons: Windows opened to walls of other buildings; no views of the city. Beds not comfortable.Genuine Hotels.com guest review
The hotel employees were very nice; however, the room we had for four people was extremely small. Very difficult to get around in the room and the tiny bathroom. This room should not have been offered to a family of four. Then on top of that no pool, microwave or refrigerator. Not a good stay for a family.Genuine Hotels.com guest review
excellent. very helpful staffGenuine Hotels.com guest review
"Location convenient to subway"
Nice property but room had no mini bar and room service was not even allowed to serve me a glass of wine. Beer, yes, wine, no.Genuine Hotels.com guest review
"Comfortable and Convenient"
The Lucerene is a charming 'old school' hotel in one of the best residential neighborhoods of NYC -- the Upper West Side -- very convenient to museums, Central Park and Lincoln Center. And, there's a lovely restaurant, Nice Matin, downstairs. Great place to stayGenuine Hotels.com guest review
"Great choice for UWS in NYC"
Hotel staff are polite, helpful & pleasant! Great location, near subway & restaurants. Can walk to Central Park & museums!Genuine Hotels.com guest review
"wish we could have stayed longer!"
The Lucerne was very comfortable for a quick overnight stay on our way home from a couple of weeks in Europe. Would definitely stay there again!Genuine Hotels.com guest review
Our stay was excellent! Will stay there anytime we are in N.Y.C.Genuine Hotels.com guest review
Excellant!Genuine Hotels.com guest review
"Wonderful neighborhood. Easy to get around."
Very pleasant. Great neighborhood close to a number of Museums. Nice restaurant and nice area to walk around!Genuine Hotels.com guest review
"Good Hotel Near Cntact Sites"
Clean comfortable room with responsive and courteous front desk and staff. NY Times was not cleared from door front during the night nor next day's edition left as promised. Carpets seem very old, look dirty and should be replaced.Genuine Expedia guest review
"Great Hotel - But Pricey"
The hotel is terrific. We had a small room, which itself was okay, although at a rate of $400+ a night you would expect more. The location is great, and the staff helpful. If the cost was more affordable, I'd stay there more often.Genuine Expedia guest review
"Wonderful personal care !!"
We have stayed here several times in the past year. The staff is consistent personable and caring. the rooms are exceptionally clean and well laid out. The location is perfect for getting anywhere in New York by car, subway, taxi.....We always feel special here.Genuine Expedia guest review
"One of the Best on Upper West Side"
Comfortable rooms, accommodating staff and good restaurant next door.Genuine Hotels.com guest review
We were celebrating out 10th anniversary and when they heard, the upgraded us to a two room suite on a corner. We had great views of the city and could see Central Park. Service was great when needed. Would stay again in a heartbeat.Genuine Expedia guest review
"Great location. Nice rooms; a bit on the high side"
Good location. Good Wi-FI connection. The Restaurant Nice Matin on the corner is very convenient.Genuine Hotels.com guest review
Great beds, ok sized rooms, good coffee in room, loved the hood,fridge was broken. Would stay here again!Genuine Expedia guest review
Lovely room best hotel shower ever. Very friendly staff, great little breakfast restaurant and perfect locationGenuine Hotels.com guest review
"Location, Location, Location"
If you are interested in visiting the American Museum of Natural History, this location is just a 10 minute walk away. While there are hotels right across the street, the Lucerne is less congested and really in the upper West Side restaurant and shopping area.Genuine Expedia guest review
"Friendly staff, excellent service.. nice rooms"
Staff was kind and generous. Made our stay comfortable and relaxing in every way...beautiful hotal..Genuine Expedia guest review
had a wonderful stay - will come againGenuine Hotels.com guest review
Nothing to write home about. No more to add. I do not know what more to say!Genuine Expedia guest review
The hotel is conveniently located within a short walk of the subway. The rooms are spotless, the staff is friendly and helpful, there is an excellent on-site restaurant - great breakfast, in a safe neighborhood. The lobby could use some new wallpaper, but that would perhaps be overly picky! Thanks Lucerne for a nice stay.Genuine Hotels.com guest review
"Great location, not so great amenities"
79th Street 1-2-3 MTA station is at the next corner...very convenient. Drug store directly across the street...very convenient. We like the Upper West Side and have stayed often at Hotel on the Ave, now NYLO, and thought we'd try the Lucerne. There isn't a lot to the hotel besides the room, which was well appointed EXCEPT for the lack of 120v. outlets. […] There were several, but only behind large pieces of furniture. The only "accessible" outlet was under the desk and the only way to reach it was on my hands and knees. This is unworthy of a hotel at $380 a night. Every sound from the hallway went right through or under the door. We will keep looking Read moreGenuine Hotels.com guest review
"NY 5 nights"
It was ok but for the price we expected more. For an example they didn´t vacuum the floor even though it was full of rubbish.The gym was ok but very small and incomplete. Good location though and the beds comfortable.We will choose another hotel next time.Genuine Hotels.com guest review
"Outstanding across the board!"
The Lucerne is absolutely perfect! The location is safe and very close to the subway. The restaurant had great food & service. The hotel staff was very friendly and helpful with directions. The rooms were very nice, clean & quiet at night. We also really liked the close proximity to Central Park and the Museum of Natural History. We plan on going back […] to NYC for another anniversary trip and we're staying there again hands down. Read moreGenuine Hotels.com guest review
I love the staff here. The rooms are small, but very adequate. They were careful to put our rooms together as requested. Short walk to the subway; bus stop is around the corner. :Lots and lots of fun restaurants in the area. Cabs were easy to get. Only downside is we were on a lower floor, on the Amsterdam side and it was very noisy at night. The staff […] can't do enough to help you at this hotel. we'll be back. Read moreGenuine Hotels.com guest review
"Great hotel. Fantastic location."
We picked the Lucerne because we love the Upper West Side and were looking for something nice. The Lucerne did not disappoint. Rooms were very clean and well appointed. Staff was helpful and very responsive. Really couldn't ask for more.Genuine Expedia guest review
We were in New York to see an Off-Broadway play and wanted to stay close to the venue. The Lucerne was a great choice! There was subway stops close by to get us anywhere we wanted to go as well as being within walking distance of Central Park and The Museum of Natural History. The concierge was very helpful getting us oriented to the Upper West Side. […] The room was very comfortable with a separate sitting area, refrigerator, microwave, and coffee maker and always freshly made up whe we returned from our outings of the day. Taxi rides were always just a gesture away thanks to the excellent front door men who were there when you need them. Read moreGenuine Expedia guest review
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