All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here201 W 79th St, New York, NY, 10024, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 1,258 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.7
4.0 / 5Excellent
"Good hotel in good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Spent a weekend in the city and enjoyed the good location in the Upper West Side. Good bagels in the area, and the close 1 stop was nice; too bad the Downtown train was out of service. Rooms are a bit small and cramped, but that's to be expected.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Jeffrey
US
5.0 / 5Outstanding
"I felt right at home here"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was comfortable, and convenient to all public transportation, just a half block from the subway and buses on Broadway and close to the cross-town bus across Central Park. I loved the discounted breakfast in the "Nice-Matin" restaurant that has a special entry door from the hotel lobby, and also the wine tastings in the lobby in the evening. Don't forget the free newspaper delivered to your door, and the extremely helpful people at the desk.
Genuine Hotels.com guest review
5 night trip Jan 6, 2015
Barbara
US
4.0 / 5Excellent
"Business stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
2 night business travel. Hotel room was small, but nice and clean and comfortable. friendly staff
Genuine Hotels.com guest review
2 night business trip Jan 5, 2015
William
US
4.0 / 5Excellent
"Affordable and nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I picked this primarily on the basis of price. All was quite satisfactory save the carpeting in the room. It's time to change it. Otherwise, a good value. The hotel and restaurant personel were all courteous and hospitable. The location is convenient to the subway and Central Park. The food was fine. I'd stay there again.
Genuine Expedia guest review
Other trip Jan 8, 2015
James
US
5.0 / 5Outstanding
"Love The Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was our second time to stay at The Lucerne. I can't say enough good things about it. Very helpful and friendly staff! Wonderful neighborhood with the best restaurants...Sarabeth's, Sugar and Plum and Irving Farm were our favs! Close to subways! Beds are very comfy, too!!! Definitely recommend!
Genuine Hotels.com guest review
7 night family trip Dec 30, 2014
Rhonda
US
5.0 / 5Outstanding
"Lucerne Love"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved everything about our stay. Hotel staff were excellent. Location was excellent. Will definitely stay here, again!
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
C H
US
5.0 / 5Outstanding
"The perfect hotel for a visit to Manhattan."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is incredibly clean and is in an ideal location - just 1 block from the subway, close to plenty of nearby restaurants that are quite good and reasonably priced, and super close to Central Park. The rooms are a nice size for Manhattan and the beds/sheets are very comfy. The staff is exceptional and gave us a chance to see a choice of 3 rooms before we committed to them. I frequent Manhattan and will now make this my sole choice of where to stay. Lastly - the Upper West Side is so pleasant and isn't overly crowded or overpriced.
Genuine Expedia guest review
Other trip Jan 5, 2015
Paula
US
5.0 / 5Outstanding
"Ideal location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had an exceptional stay at the Lucerne Hotel. Facility was well kept and well located. Staff was friendly and helpful in all respects. Close to subway, Central park and many restaurants and wine bars. Not a crowded area but we felt safe walking late at night. We definitely will stay at the Lucerne on our next trip to New York.
Genuine Expedia guest review
Other trip Jan 4, 2015
Tom
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This was a nice place to stay. There were plenty of restaurants in the neighborhood. The Hotel was clean. Subway stop very close on Broadway. The front desk was very helpful. The concierge was excellent. I would recommend this place. I had a conference in time square which was walkable, 30 minutes.
Genuine Hotels.com guest review
5 night family trip Dec 27, 2014
lisa
US
5.0 / 5Outstanding
"Nice hotel. Quiet area that's close to everything."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean hotel. Pleasant staff. We were upgraded to a king room for free. Hotel was very quiet. Comfortable bed. Would stay there again!
Genuine Expedia guest review
Other trip Jan 4, 2015
K
US
4.0 / 5Excellent
"Very good and good place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was very good and its location is very convenient. would be good if there restsurant and breakfast were included. the closet is too small for 4 people in a room
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Nice family vacation over the holidays in NYC"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was very accommodating and gave us two adjoining rooms facing 79th street. One of the rooms however was tiny despite the same price. Overall a good stay with no complaints
Genuine Hotels.com guest review
1 night family trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"THE BEST"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
TREATED LIKE A KING , GREAT PEOPLE GREAT ROOM GREAT LOCATION MADE NEW YORK VACATION A BREEZE THANKS SO MUCH
Genuine Hotels.com guest review
4 night family trip Dec 22, 2014
Gerald
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our 1-night stay very much. The location is excellent - close the Central Park, good restaurants, museums.
Genuine Expedia guest review
Other trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Christmas in NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was my fourth trip to NYC in 2014 and I wouldn't stay anywhere else but The Lucerne. I was here to visit friends and see the city decorated for Christmas. It was amazing and such a wonderful Christmas feeling everywhere. The Lucrene is great because it's calm and quiet but just walk to the corner and jump on the 1 train to the hustle and bustle of the city. Also the neighborhood has so many great restaurant finds in walking distance. Plus Central Park is just a couple of blocks away. Just the best place to stay with such a helpful friendly staff! Also the beds are so comfortable which makes for a great sleep.
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location in NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We could get everywhere we wanted quickly with ready access to the subway stations from the Lucerne. Please we got to enjoy Central Park, Natural History Museum and Metro Museum of Art in easy walking distance. The hotel was a great value and the restaurant next door, Nice Matin, was wonderful for breakfast, lunch and dinner; also a great value.
Genuine Expedia guest review
Other trip Dec 27, 2014
Ruth
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location. Rooms are small but perfectly acceptable for Manhattan. Bed great. Bath small.
Genuine Hotels.com guest review
2 night romance trip Dec 21, 2014
Susan
US
2.0 / 5Fair
"seen better days"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
rooms have become shabby; above all staff, except housekeeping, was very surly and unhelpful
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Noisy hot water pipes Shower that floods the entire bathroom, totally impractical design.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Great Upper West Side location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We loved the location in a residential area very convenient to the subway (1 block) and lots of excellent restaurants. We wanted to get to Columbia U, Lincoln Center and Broadway so it was perfect. Also a short cab ride to the Metropolitan Museum. Staff was very helpful and friendly.
Genuine Hotels.com guest review
2 night romance trip Dec 15, 2014
Elizabeth
US
5.0 / 5Outstanding
"Lucerne"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay. This was my 6th stay in recent years. Very consistent, great service. Close to museums, Central Park, subway line and other features. Restaurant is very good, I have not had dinner there but my sons and I enjoyed the breakfast. Service was fast and polite.
Genuine Expedia guest review
Other trip Dec 21, 2014
Ian
US
5.0 / 5Outstanding
"Good choice on the Upper West Side (70-80's)."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Classic hotel on Amsterdam Ave. with friendly efficient staff- attached to a nice restaurant (numerous other eating/drinking choices very close by).
Genuine Expedia guest review
Other trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"A New York City Hotel Gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The front desk was friendly, courteous and efficient. Hotel was conveniently located next to a subway stop, and traffic and other NYC street noises were barely discernible ensuring guests a good night's sleep. Room was very clean and hotel staff accommodating to additional requests. The hotel offered hotel dining but there were a variety of eateries within walking distance to suit everyone's tastes. I would not hesitate to stay there again.
Genuine Hotels.com guest review
2 night family trip Dec 15, 2014
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was a reasonable deal. The room was clean and comfortable though the bathroom was small and had no fan. The staff was helpful when needed but did not communicate much and did not make me feel important. Overall I did like the hotel and would stay there again. BTW there was no breakfast included but they did give you 15% off at the Nicematin restaurant right beside the hotel. This restaurant is EXCELLENT and may have been the best thing about the stay.
Genuine Expedia guest review
Other trip Dec 18, 2014
Roberto
US
5.0 / 5Outstanding
"great location close to the #1 train."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great from the check in to the stay itself. Staff was great and the concierge was very helpful. She helped in securing great tickets to many things. Rooms were quiet and the view of the river was nice. Close to Central Park and the #1 train was on the corner which took us everywhere we wanted to go. Loved this Hotel!
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
4.0 / 5Excellent
"Small, Cozy and Friendly on the Upper West Side"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Lucerne is a welcoming place, starting with the front door and front desk staff. The 4 p.m. check in time is a drawback, but the staff is accommodating and helpful. Our room was small but clean and nicely appointed ... just fine for our one night stay this time around. The restaurant breakfast discount coupon for Nice Matin next door is a welcome touch and the restaurant is a perfect complement in style to the hotel.
Genuine Expedia guest review
Other trip Dec 16, 2014
Rick
US
4.0 / 5Excellent
"great neighborhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Have stayed here several times, especially during the holiday season. The employees are very welcoming. There is a parking garage right across the street. This is a great neighborhood with many restaurants and Zabar's right around the corner. I do wish the rooms had refrigerators. Unfortunately, this time I had a very dark room with a view of a brick wall. It was so bad I couldn't even tell what the weather was. Disappointing for the price.
Genuine Hotels.com guest review
3 night business trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Not one bad thing I can say about this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was at a gret location, away from all the noisy touristic areas but close enough so that any place can be reached easily through the subway stop which is a minute's walk from the hotel. Everything is available around he hotel from restaurants to supermarkets to pharmacies. As for hotel itself, the staff were very accommodating, rooms were large and clean and the beds were extremely comfy.
Genuine Expedia guest review
Other trip Dec 14, 2014
Mariam
US
4.0 / 5Excellent
"December 2014 Trip"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice, largish room, recently re-done. Excellence neighborhood, very convenient. Had trouble keeping room warm enough in early December. Noisy plumbing.
Genuine Hotels.com guest review
4 night romance trip Dec 7, 2014
A Traveler
US
4.0 / 5Excellent
"great staff, excellent location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was extremely small, but I guess that's typical for NYC. The staff was very friendly and accommodating, and the neighborhood was great. We will definitely stay here again!
Genuine Hotels.com guest review
1 night family trip Dec 7, 2014
A Traveler
US
4.0 / 5Excellent
"The Lucerne - Upper West Side"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great value for money. The location is conveniently close to the subway and lots of restaurants within walking distance.
Genuine Expedia guest review
Other trip Dec 10, 2014
Ben
US
5.0 / 5Outstanding
"Perfect location---great service!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was a great "home base' for our new York getaway. Good staff, great service, and the Nice Matin restaurant was a perfect finish!
Genuine Expedia guest review
Other trip Dec 8, 2014
Ann
US
4.0 / 5Excellent
"Very good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a lovely older hotel in an excellent location. The room was small, and well appointed. The bathroom had been renovated.
Genuine Hotels.com guest review
5 night romance trip Nov 27, 2014
lawrence
US
4.0 / 5Excellent
"Ideal Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location is perfect (just 1 block from the 79th St. subway station), and the hotel has a lovely decor. Our room was charming, if a bit small, and had everything we needed. The possible exception is that the towels are on the small side, and for the price, terry robes should be added. The staff was pleasant and helpful. We would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 3, 2014
Judith
US
1.0 / 5Poor
"Decent hotel however the management of this proper"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My wife and I had a terrible experience in dealing with this hotel's management. We had an emergency where a close family member was dying of cancer and the manager refused to allow us to change our reservation. The management instead chose to pocket $2800 without providing us with future accommodations . I am sure that they rebooked the reserved room for additional income over and above the $2800 taken from us. Clearly the management chose greed over compassion.
Genuine Expedia guest review
Other trip Dec 7, 2014
Harrison
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I enjoyed the Lucerne Hotel for its comfort and amenities. Upon our arrival and on checking in, we were immediately offered a copy of the New York Times and received the paper each subsequent day.. The hotel is very clean and the staff very friendly. We also were pleased about the Nice Matin restaurant located in the hotel and the arrangement to have breakfast there at a 15% discount.
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ron's (concergiere) help was great and made our time in NYC utterly fantastic. He is a gem. All the staff that we encountered were most helpful and polite. We would like to come back.
Genuine Expedia guest review
Other trip Dec 6, 2014
Daniele
US
3.0 / 5Good
"lucerne"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
curtains didnt close to keep out light heat mechanism noisy maid thrw away our magazines even though we had not checked out
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"All good."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location. Comfortable and quiet room. Efficient and friendly staff.
Genuine Expedia guest review
Other trip Dec 2, 2014
Len
US
4.0 / 5Excellent
"Nice hotel, decent pricing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Lucerne met our need for a clean, reasonably upgraded hotel near the upper east side. Mattress was frim, which is a plus.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good location for Upper West Side locations. Easy to get to Lincoln Center and Central Park. Comfortable rooms. Welcoming front desk staff. Excellent restaurant for lunch and breakfast. Will visit again.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
4.0 / 5Excellent
"Short trip"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The doorman gave up his personal parking space when the nearby garage was full when we arrived. Above & beyond I'd call it. All personnel were pleasant & outgoing. Upper west side is a great area. Near Lincoln Center,museums, and a subway just down the street.Room was clean and comfortable.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
Mark
US
4.0 / 5Excellent
"no hotel parking lot..no valet parking."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was fine, but I wouldn't stay there, again because of parking..Valet parking was advertised and when we arrived, we had to move the doorman's car to get his parking place on the street, blocks away...,which I was not happy doing. I don't like leaving our car on the street overnight anywhere... I appreciate the gesture, however,,no valet parking ...no reservation in the future...We found a parking lot on our own...My husband had back surgery and really cannot negotiate walking to a parking space blocks away.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"My NYC home"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I generally do stay at The Lucerne when in NYC. The hotel is nice and the staff are excellent. As it is located on the Upper West Side, it is away from some of the city's hustle and bustle, but still very conveniently located to dining, shopping, subway, buses and easier to get taxis than in midtown. Also, Nice Matin restaurant is on the main level, and it is a terrific neighborhood restaurant.
Genuine Expedia guest review
Other trip Nov 24, 2014
Susan
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for a weekend. Love the UWS so this was a perfect location. Accessible to downtown by subway.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
nice option to times square-couple of blocks from central park
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Great last minute find"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great lower cost older hotel in a great quiet upper west side neighborhood. Restaurant in the hotel was fantastic, prix fix dinner for $38 dollars that could have be better. The high pressure toilet did not function as well as it should have but management can sort that detail.
Genuine Hotels.com guest review
1 night business trip Nov 19, 2014
Charles
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice neighborhood. Hotel staff was very friendly and helpful.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"great location:close to restaurants, subway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very comfortable; onsite restaurant (Nice Matin) has a good breakfast
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Rated as 'superior room' and only adequate."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel built in 1904 and needs some serious updating tothe room bedding. Bed was good, but no refer yet water supplied. Only one luggage stand. Should autmatically be two. Even Best Western supplies two. Certainly not a 'superior room' by my standards. Location is good and staff are first class.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
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