"Nivel hotel, great location"
The hotel was good, with the exception of the room's air condition which didn't workGenuine Expedia guest review
"Lucerne Upper West Side"
We were in Manhattan for the weekend. Every time we visit the city we stay at the Lucerne.Genuine Expedia guest review
"Great UWS location"
Clean, friendly, queen sized beds, great location!Genuine Hotels.com guest review
"Great Hotel close to Central Park & Museums"
Stayed for one night for the NYC Triathlon. Perfect location for this: close to both the starting point and the finish so very convenient for the athlete and the family who came to support!Genuine Expedia guest review
"Nice hotel in the Upper West Side"
Convenient walk to Central Park, across the street from a 24hour pharmacy/min-grocery. Close to subway stop on 72nd St. Great doormen. Close to Natural History Museum.Genuine Expedia guest review
"Great location. Would return."
Carpets in rooms were a bit disheveled. Everything else was excellent. Would stay there again and would recommend to a friend.Genuine Hotels.com guest review
"Great location for tourists."
The room was very clean and comfortable. Service was excellent. I strongly recommend this hotel for its overall location, comfort, and service.Genuine Hotels.com guest review
A great area and a wonderful hotel. The four of us fit comfortably in two bed room and the staff was fantastic. I highly recommend the Diana Ross playground at 81st at Central Park West and Manna, the restaurant on the northeast corner of the same block as the hotel.Genuine Hotels.com guest review
"Quiet location, reasonable price"
Hotel is clean with great service. The location is far enough away from the NYC bustle, while still close to lots of restaurants.Genuine Hotels.com guest review
"Perfect & convenient hotel on Upper West side!"
Entire staff was outstanding in every way. Kira at the front desk gave us excellent inside information on local restaurants. The concierge was very kind and helpful. Rooms were always super clean when we arrived back from sightseeing. Would return in a "New York Minute!"Genuine Expedia guest review
"Excellent value and great local neighborhood"
I was very impressed with the Lucerne Hotel. The location was very convenient...only one block from subway line 1. Lots of local businesses and the Nice Matin restaurant adjacent to the hotel had great food, wine and service.Genuine Hotels.com guest review
"Close to Central Park"
Neither the safe nor the Keurig worked. Very inconvenient.Genuine Expedia guest review
"Great Hotel in Residential Location"
Excellent value. Not close to typical tourist destinations, but they are all just a short subway ride away. Great staff, comfortable rooms.Genuine Hotels.com guest review
"Great central location N-S and near C.Park travers"
I like the location of the hotel. I had a problem at check in- they had booked the wrong type of room and claimed it was what I booked. Thankfully I had printed my reservation and proved they had made a mistake, but I did not have a good experience and had a very small room for the first night. I don't like having to demand better accommodations, but […] I felt like they would have left me in the small room if I had not pressed for the type of room I reserved. Interestingly, I responded to their hotel survey and they have yet to get back to me as I think most hotels would do. Read moreGenuine Hotels.com guest review
"Great location, clean but small rooms"
A great location if you want to avoid the mid-town congestion. Subway is a 3 minute walk and cross-town buses pass the hotel. Recently renovated, rooms exceptionally clean, but very small considering relatively higher price. Lobby is underwhelming. Several excellent restaurants within walking distance.Genuine Hotels.com guest review
"Great hotel close to subway & restaurants!"
This hotel was in a great location only one block from the subway and very close to restaurants, shopping. museums and Central Park. The room was a lot bigger than I thought it would be. The staff was very helpful with directions and recommendations for restaurants in the area. I traveled with two teenagers and this hotel was very family friendly. The […] only thing we wished we would have had was a mini-fridge. The ice is located only on the second floor so it is a bit inconvenient. I would highly recommend staying here and would definitely book the Lucerne for a future stay. Read moreGenuine Expedia guest review
With subway station only a half block away, it was a wonderful location. The surrounding neighborhood has many restaurants. Will definitely stay here again.Genuine Hotels.com guest review
"Excellent location in NYC"
I have stayed in NYC many times - and I have to state this is a perfect hotel for my visit. Subway one block from hotel / walking distance to Central Park / west side of Manhattan is less frantic than other areas. . Cleanliness of hotel was the best I have experienced in NYC. Liz was great with info about the city. The bed was extremely comfortable […] - and the shower was excellent. I will definitely stay here on any visit to NYC in the future. Read moreGenuine Hotels.com guest review
Room, staff and location were top notch - highly recommended!Genuine Expedia guest review
Very good location, one block from the 79th subway and broadway, close to the Natural Histroy Museum, nice stayGenuine Expedia guest review
"Travel with children"
It was a lovely hotel very close to the museum of natural history, which my children loved. Everyone was friendly and kind to my little ones (4 kids under 7) and helpful with getting our stroller up the steps. Be sure to take the kids to the shake shack on Amsterdam (across from the museum) when you go. They have awesome burgers!Genuine Hotels.com guest review
"Comfortable, friendly hotel in convenient location"
I was in NYC to visit friends and take in some museums and good restaurants. I used to live in NY, and like staying on the Upper West Side of Manhattan for the convenience and nice neighborhood atmosphere. The Lucerne is ideally situated a few blocks from Central Park and the Natural History Museum. It is on a crosstown bus route that will take you […] to the East Side museums including the Metropolitan, the Whitney and Guggenheim, and Madison Avenue shopping. One block west is the Broadway subway line, or buses, that take you directly to Lincoln Center and the midtown Theater District. I always buy a Metro Card and use public transportation, which saves lots of money. I love the variety of restaurants in NY, and the Upper West Side doesn't disappoint. Many cuisines (not chain restaurants) -- superior in selection and price to the midtown Manhattan area. A special treat this visit was a trip uptown to St. John the Divine Cathedral - a must see. Through the rest of 2014, Chinese artist Xu Bing's incredible Phoenix sculptures - two majestic birds 100 and 90 feet long respectively - hang in the nave. Read moreGenuine Expedia guest review
"Great Location; Small Room"
Rooms are very small. Thermostat would not cool room so the room was excessively warm. But New York is New York. No place like it. Walking distance to Museum of Natural History, Hayden Planetarium, Central Park, Columbus Circle and Rockefeller Center.Genuine Hotels.com guest review
When I walked in and saw the lobby I rolled my eyes. Boy was I wrong.looks can be deceiving . The rooms were neat and clean. The hotel was quiet. Room service was avail 24/7. The location was excellent. The staff was responsive. When I need to stay near the upper west side I would def. stay there again. Very nice.Genuine Hotels.com guest review
"Nice Hotel Near Central Park"
Pros: Nice hotel with courteous staff and clean rooms. Surrounded by shops and restaurants. Walking distance to Central Park, Museum of Natural History and Subway. Nice bath/shower with excellent water pressure. Cons: Windows opened to walls of other buildings; no views of the city. Beds not comfortable.Genuine Hotels.com guest review
Pleasant staff, friendly and proffesional, delicious breakfast!Genuine Expedia guest review
The hotel employees were very nice; however, the room we had for four people was extremely small. Very difficult to get around in the room and the tiny bathroom. This room should not have been offered to a family of four. Then on top of that no pool, microwave or refrigerator. Not a good stay for a family.Genuine Hotels.com guest review
"Very nice hotel in a quieter area of New York."
Great access to delis, good shopping, central park, museum of natural history, and subway. Would definitely stay there again on next trip to NYC.Genuine Expedia guest review
excellent. very helpful staffGenuine Hotels.com guest review
"NYC Upper West Side"
I lived in this hotel on business Mon-Fri for about a year 1999-2000 and now we use it on our occasional trips to NYC. It has been remodeled since (a little more expensive 15 years later, but what isn't?).Genuine Expedia guest review
"Loved the Lucerne!"
Will definitely return to this charming hotel. Great neighborhood, surrounded by great food and shopping. Wonderful staff and impeccably clean common areas and Guest Rooms. The only thing lacking was an in room refrigerator. But it wasn't a huge issue. We had in room dining which was delicious and prompt. We also needed a forgotten item and it was delivered […] in moments, on a silver platter by a gracious staff member. Read moreGenuine Expedia guest review
"Great for work and family play."
Great week in the city. We were able to play close by and easily get around town by subway.Genuine Expedia guest review
"Comfortable, clean and convenient"
We've stayed at the Lucerne on two visits to New York and would recommend it to friends -- the location can't be beat and it's very clean and comfortable.Genuine Expedia guest review
I had requested the same size size room from my last visit but was given a different room, half the size, so that was disappointing. I asked for a quiet room and they gave me the room next to the maid's closet/elevator. Still, I will return. The hotel is a quiet oasis in the middle of chaotic NYC. And staff happily printed out my boarding pass for my […] flight home. Read moreGenuine Expedia guest review
"Location convenient to subway"
Nice property but room had no mini bar and room service was not even allowed to serve me a glass of wine. Beer, yes, wine, no.Genuine Hotels.com guest review
"Comfortable and Convenient"
The Lucerene is a charming 'old school' hotel in one of the best residential neighborhoods of NYC -- the Upper West Side -- very convenient to museums, Central Park and Lincoln Center. And, there's a lovely restaurant, Nice Matin, downstairs. Great place to stayGenuine Hotels.com guest review
"Great choice for UWS in NYC"
Hotel staff are polite, helpful & pleasant! Great location, near subway & restaurants. Can walk to Central Park & museums!Genuine Hotels.com guest review
Great location, good attention. I would really recommend this hotel.Genuine Expedia guest review
"The hotel and staff were great"
We had a great time. The hotel and services were great.Genuine Expedia guest review
Great hotel value in New York. Perfect location, nice rooms.Genuine Expedia guest review
"Favorite Upper West Side Hotel"
I love the location, cleanliness and service here - always consistent! Everything always works ad they even have a a real fitness facility (small but functional) with working machines!!! Service is responsive to requests and everyone is very helpful and friendly!Genuine Expedia guest review
"wish we could have stayed longer!"
The Lucerne was very comfortable for a quick overnight stay on our way home from a couple of weeks in Europe. Would definitely stay there again!Genuine Hotels.com guest review
"One of the bestr"
Fantastic experience- probably the most comfortable and well appointed hotel I have stayed at in New York.Genuine Expedia guest review
I've stayed at the Ritz on Central Park, the Palace Hotel on Lexington, The Hilton on 6th, the Soho Grand, and more. This was my first stay here at the Lucerne and I really enjoyed it. It's mellow, more boutique-ish, and appropriate for staying up in the upper West Side. The food around this neighborhood is awesome, 1 blk to the subway, 1 blk to the […] Natural Science Museum and Central Park. You are living within the neighborhood, more like a resident that hotel guest but with excellent service. Will definitely go back, will recommend, you can't go wrong if you are looking for being in a quieter mellower location of NYC with everything still very available to you. Room was clean and even had a nice little sitting room with extra TV. Can't say enough about how pleased I was with this hotel and location. Read moreGenuine Expedia guest review
"Week-end at The Lucerne Hotel"
Most pleasant - next time I will ask for a room on a higher floor, not facing the street.Genuine Expedia guest review
Our stay was excellent! Will stay there anytime we are in N.Y.C.Genuine Hotels.com guest review
Great location close to Central Park with great selection of restaurants one block away on Amsterdam Av. Very helpful and friendly staff. Really appreciated having the New York Times paper under my door when I woke up. Room was spotless and though not a large room, it was quite comfortable. Would highly recommend and would definitely stay there aga […] in. Read moreGenuine Expedia guest review
Excellant!Genuine Hotels.com guest review
Pillows were the worse. Also, the fan in the bathroom was very loud.Genuine Expedia guest review
"Wonderful neighborhood. Easy to get around."
Very pleasant. Great neighborhood close to a number of Museums. Nice restaurant and nice area to walk around!Genuine Hotels.com guest review
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