Novotel Newcastle Airport - Newcastle-upon-Tyne

Room condition was somewhat worn but was reasonably clean. Hotel convenient to shopping and motorway. Staff was pleasant and helpful. Hotel was gated into the parking area for security. Breakfast was quite good and was more than enough to eat.

Genuine Hotels.com guest review

The hotel was easy to find and close to a couple restaurants. There was a very delicious Italian restaurant called Luciano's just down the street since we were not "excited" about the menu at hotel restaurant. The breakfast buffet was very good. Staff was very helpful with directions, getting us an extension cord for a CPAP machine

Genuine Hotels.com guest review

The location to the Newcastle International Airport was the biggest deciding factor for my wife and I to stay there due to us flying out the next day. The hotel provides free airport transfers to the Newcastle International Airport. The hotel is well kept and staff is very friendly and helpful. The room was clean and bed was comfortable. The hotel carried […] a contemporary theme in the rooms. The only complaint that we had was there is no air conditioning in the hotel rooms and the staff suggested opening the window and turning on the fan in the toilet room and the central fan in the room to circulate air. Read more

Genuine Hotels.com guest review

The staff are very hepful, and polite. I found the bar prices to be rather high... and also the same applied to the restaurant. However this th is not the first time that I have used this Hotel, and overall is of a high standard, and within easy reach of just about everywhere... Airport, city Centre etc etc.. and the main Shopping centre,

Genuine Expedia guest review

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Genuine Hotels.com guest review

No A/C. Had to sleep with the window open. There was a lot of road noise. Thankfully I had earplugs.

Genuine Hotels.com guest review

Mediocre to the highest degree. Not properly cleaned. Old fixtures and fittings mixed with new, in a money saving refurbishment effort. Food was boring. Breakfast horrible. The hotel charge you for WIFI in this day and age! And extra for parking. Not acceptable. I will stick with premier inn's.

Genuine Hotels.com guest review

excellent short stay ,hotel and staff superb thankyou

Genuine Hotels.com guest review

It has been some time since I last stayed at this hotel & it was good to see the refurbishments & enjoy their service. The location is perfect for accessing Newcastle and the Northumbrian countryside & close to the airport. The area is on the edge of a retail park & the A1 north of the city. Shame about the carpark charge!

Genuine Hotels.com guest review

Very nice and helpful staff

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice quite hotel in a good location, hotel staff are very friendly and efficient, will us again.

Genuine Hotels.com guest review

Having stayed at this hotel before and having a great time booked again but this time room was in need of repair sofa bed had bits missing tv unit wobbled . Having for a deal with breakfast this time was really looking forward to a good breakfast but glad I did not pay full price for it , it looked like it had been out for ages skin on beans eggs etc […] after all this went to check out and was told I had to pay £5 for over night parking how can I bee charged for parking in a hotel I'm staying in Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms are clean and nice. Shower was very nice there. Maybe a little far from downtown. A single taxi cost just under £10 one way, so if its 4 of you that would be the fastest, cheapest an easiest way to go. A ok hotel for a good price. Recomended

Genuine Hotels.com guest review

We only stayed for one night and everything was fine with our overall experience of this hotel. The room was clean and comfortable and staff pleasant and helpful.

Genuine Hotels.com guest review

This was our second stay here, and once againg we loved it. Very good value for money, rooms are very nice and clean. nice little pool and fitness room. and there is a good choice for breakfast. Plus we had a 15 year old and a 9 year old and they love it too. will be coming again.

Genuine Hotels.com guest review

nice room , bar and breakfast - what more do you want?

Genuine Hotels.com guest review

I thought the room could have been a little cleaner. The sink in the bathroom smelt of sewage and the plug did not work properly. In a family room I would have expected more pillows.

Genuine Hotels.com guest review

Great

Genuine Hotels.com guest review

Great. Every very friendly and could not be any more helpfully. Would visit agian.

Genuine Hotels.com guest review

Stayed one night. Reasonable price for room and very helpful at reception allowing us late check out for free. However, charged twice for internet access even though this was supposed to be included in the room price as we stayed in the executive suite. Breakfast was lovely. Paid for breakfast when booking online but still charged an additional £3 per […] person for breakfast (despite supposedly being included in the original cost). Restaurant basic but very expensive, burger and fries for one person = £15. Room service slow and food not very warm. Location good though and there's a retail park five minutes walk away with a Mc Donalds, M&S, Tesco, clothes stores etc. Would stay again but would not choose to dine in house and definately would not pay for the internet as it was not refunded. Read more

Genuine Hotels.com guest review

Staff very good and attentive. Small point however feel the hotel should move to free WiFi as most hotels are moving to.

Genuine Expedia guest review

Nice comfortable hotel well placed for the airport. Good breakfast and friendly staff, small but functionable leisure facilities.

Genuine Hotels.com guest review

Had a lovely 2 night stay. Everything was fantastic, room was quiet at night, unlike other hotels with paperthin walls! Breakfast was delicious. Would definately stay again.

Genuine Hotels.com guest review

Close to the airport with courtesy shuttle and with a 10 minute walk to the nearest Metro train into town, the Novotel is a brilliant hotel to stay at and explore Newcastle and the NE of England. Restaurant closed on Sundays (and so was the recommended Italian down the road!) but fortunately we found a great little Indian Restaurant 1 mile up the road. […] First Class! Read more

Genuine Hotels.com guest review

Pleasant stay in a friendly and guest orientated hotel. Near the motorway without the motorway noise and with the newcastle sightseeings at close distance. Friendly and helpfull staff. Good breakfast and a good and tastfull menu.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good staff, Breakfast £13.95!!!!!!!!!!!

Genuine Hotels.com guest review

Nice clean comfortable hotel, small but adequate pool and sauna and good breakfast choices, will use again.

Genuine Hotels.com guest review

Great hotel for an overnight (or longer) business stay. Food & drink a bit pricey and a carpark fee of £5.00 per night came as a bit of a surprise at checkout.

Genuine Expedia guest review

Location of the hotel was good. Rooms as expected which could sleep 4 but would have been a bit of a squeeze. Also has a small pool and sauna which was quiet. Breakfast was expensive but i would suggest going to the Toby carvery which was 100m away. Overall i would return to this hotel if going to Newcastle and didnt mind not being in the City Cent […] re Read more

Genuine Hotels.com guest review

very helpful staff at check, and staff from restaurant very pleasant

Genuine Expedia guest review

This was a comfortable place to stay for a family of four. We rang the hotel when we arrived at the airport and they told us to go to a certain counter with a reference number to catch a free taxi to the hotel. It would have been good to have known about this in advance as we very easily could have just caught a taxi which we paid for ourselves. Still […] a very decent arrangement. The hotel is a little out of the way but once you are there it is walking distance to a train station which has connections to Newcastle and the coast. As we arrived by plane it was very convenient to make this our base to explore Newcastle and South Shields. Better though for those with cars. Kids enjoyed the playground. We loved the Toby Carvery pub which is just across the road. If eating breakfast in the hotel remember to pay it the night before otherwise it is double the cost on the day. Kids eat for free which again is very generous. Read more

Genuine Hotels.com guest review

Really please with this hotel it's has a lovely pool nice clean rooms modern bathrooms and to top it of a Toby carvary in its car park

Genuine Hotels.com guest review

Check in done with ease and friendliness. Staff exceptionally helpful and friendly. Love staying at the Novotel. Pool facilities brilliant. Really good value but big discrepancies between cost of staying with or without breakfast when booking online or direct - not clear enough.

Genuine Expedia guest review

Breakfast was a little over cooked but the restaurant staff were very pleasant and willing to help.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Friendly staff and a warm welcome. The most comfortable hotel bed I've ever slept in. We booked this hotel because it has a swimming pool, but the pool was out of order, due to some child treating it inappropriately. Not the hotel's fault, they had to clean it out. Better luck next time. we'll certainly stay again.

Genuine Hotels.com guest review

This hotel does exactly what it says on the tin. I needed to book accommodation last minute due to Cathay Pacific causing me all sorts of problems. Hotel staff were really helpful and late check out at 14:00 FOC always helps after a 54 hour journey from Sydney that should have only taken 29.

Genuine Hotels.com guest review

The hotel was clean and friendly and rooms comfortable but didn't like that I could hear everything happening outside the room. I should have asked for a room on the opposite side of the hotel than the party girls! This could be looked at by staff that decide who goes where that big groups go one way and couples go the other side. The hotel were nice […] enough to change my booking as I had made a mistake on which night I was to be there and I do appreciate all their help with this! Read more

Genuine Hotels.com guest review

Excellent - wonderful hotel. What else can I say? It was a fantastic stay and I was well looked after and would definitely stay there again.

Genuine Expedia guest review

Stayed overnight as a base for two days in Newcastle. Very comfortable and reasonably priced for me and my 9 year old daughter. Unfortunately the update of the swimming pool, which I understood from a previous review, to have taken place Autumn 2011, doesn't seem to have been completed. The actual pool is lovely, however the steps feel a bit unsafe […] and the surroundings and changing area seem to be unfinished, and certainly didn't fit in with the rest of the hotel. Next time we expect to see a huge improvement. Read more

Genuine Hotels.com guest review

The receptionist who checked us in remembered my name an hour later when poking us a taxi. Thought it was superb service as there was a group of about 20 men checking in before me, so for her to remember my name was excellent.

Genuine Expedia guest review

Check in at 9 pm and waited 20 minutes to check in staff was so slow , but that could of just been a poor member of staff

Genuine Expedia guest review

Great hotel for a shopping trip /weekend away or stay over for the Airport. Would suit families too. Had orginally booked the Novotel because we couldn't get booked at the Metro Centre - but we had a car and it was only 10 mins away. I was really impressed- room was spacious, clean & well laid out with a comfy large bed and double sofa bed in the room. Breakfast […] buffet (included in the rate) was all you could ask for - full English breakfast - piping hot & fresh - hash browns were good & bacon thick & tasty. Reception and restaurant Staff couldn't do enough to help - really friendly. Had drinks in the bar - not as pricey as some hotels of similar standard. Didn't get the chance to use the pool etc. Would definitely stay there again. Carvery nearby good value if on a budget. Read more

Genuine Expedia guest review

The hotel pictures are very decieving and we paid extra for a 'superior' room with supposed mini bar and extra luxurie, but im still yet to find those extras?! Room was nothing like the pictures and toilet was seperate to the bathroom which is highly unhygienic in my opinion for a hotel. Didnt eat here although looked very pricey. Would probably stay […] again as price was reasonable but certainly wouldnt bother paying any extra for the so called 'upgrade!' Read more

Genuine Hotels.com guest review

Rooms are generous in size and well equipped. Leisure facilities need major overhaul: gym (3 machines in tiny room) on 2nd floor and pool/sauna on ground floor without proper facilities to have a shower.Breakfast however makes up for it: nice dining area and good choice of breakfast.Overall friendly staff.

Genuine Hotels.com guest review

We did not enjoy having to pay for the car park, we thought the breakfast was overpriced. The entrance to the hotel is difficult to find, some adequate sign-posting would help. We find the Holiday Inn Express at the Metro-centre is much better value, no parking charge and free breakfast.

Genuine Expedia guest review

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Genuine Hotels.com guest review