The stay overall was ok. The room was sort of small and the walls were so thin I could hear my next door neighbor clearly and their whole conversation and their loud music.Genuine Hotels.com guest review
"We will return!"
Our daughter and her husband live in the River Oaks neighborhood. The hotel was very convenient for visiting, shopping and hopping on the 610. Also, we enjoyed the delicious brunch and commercial coffee shop right in the lobby! The lobby decor is colorful and inviting. Staff was friendly and the valet service was also friendly and prompt. We definitely […] will stay here on our return trip to Houston! Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Yay, we’re so pleased that our staff were able to wow you – that’s always the intent! Look forward to welcoming you back again soon. Live. Work. Play.
"Best for more "youthful" patrons."
A great hotel for a younger, more trendy crowd, but I'd advise something a little more traditional for straight-laced business types. For example, I'd stay with my wife on a weekend away, but wouldn't put my boss up here. Overall a great experience, but there was quite a bit of noise. It sounded like they were doing construction both inside and outside […] the hotel. Certain rooms near the road are also noisy. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria You might be surprised how many execs call Hotel Derek home Monday through Friday, though you’re correct, we are popular among the fashionable weekenders too. Thank you for the kind comments regarding Hotel Derek’s trendy vibe! We’re sorry you were interrupted by road constructions – happy to report that project was completed last week. Lots of hip and happening places making their ways to the Galleria area – hopefully things that will make your next visit even more enjoyable. Live. Work. Play.
"Great place to stay!"
We really enjoyed our stay. I loved the modern vibe that the hotel has, very nice decor. Really had a nice time at the bar , drinks were awesome. We will definitely stay here again . Would recommend this hotel to others! Only minutes away from the Galleria1Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria And we really enjoyed having you as our guest at Hotel Derek! Thank you for staying with us and sharing such kind comments. Look forward to welcoming you back soon! Live. Work. Play.
Very nice hotel. Besides a medium size spot on the carpet that was very wet it was great. You will have to pay for parking which is not stated when you reserve a roomGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thank you for sharing your feedback, we love hearing from our guests at Hotel Derek. We offer many cool amenities, including complimentary chauffeured car service, so no need to bring the wheels – we’ve got you covered. We hope to see you soon again! Live. Work. Play.
"My stay was ok"
The only issue I have is that there was no microwave in the room, I had to keep getting a new hotel key to get in and out of the garage. Side NOTE: As expensive as the hotel is the candy should be free but all is well.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Hey Traveler, great news, we do have microwaves available upon request, so on your next visit, just say the word! Also, that candy you were eying in the lobby is absolutely amazing and always free – have at it on your next stay! Live. Work. Play.
VERY FRIENDLY STAFF, ROOMS VERY CLEAN. ENJOYED OUR STAY. WOULD HIGHLY RECOMMEND IT.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We love that you love being our guest at Hotel Derek! Thank you for staying with us and sharing such fabulous comments about our staff, they are wonderful. Look forward to welcoming you back soon! Live. Work. Play.
"Early Sunday morning service could be better"
Loved the lobby and the room, but our breakfast order was 15 minutels late and the Valet took 15 minutes to pull our vehicle up at 7:15am when no other cars were being called for. I was late to work that morning because of all of the delays.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thank you for taking to the time to write to us, your feedback is greatly appreciated and helps us improve our services and amenities. On your next stay, take advantage of our texting services so valet can have your car warmed up and awaiting your departure – we know time is of the essence. Looking forward to welcoming you back!
We loved the hotel and the location.Our twin grandsons must have played 100 games of pool. The short walk to the Galleria was perfect to stretch our legs and get some exercise after the long drive in. The front desk was quick and easy to work with. We had a great time.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Dan, we love hearing from guests like you. Thank you for the kind comments in regards to our team’s great service, as well as our SPLASH Pool. So thrilled to hear that you enjoyed everything. Come back and see us soon again! Live Well,
"Overnight stay in town"
Just needed an overnight stay. Only real complaint was the way overpriced breakfast that was cold and overall no good. Otherwise, stay was fine.Genuine Hotels.com guest review
This hotel was much more than we expected for the price. However they do get you with the added fees and parking cost. Still this was a fantastic deal.Genuine Hotels.com guest review
Visited for Texas Bowl. Hotel greatly exceeded our expectations. I would definitely recommend this property.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Did your team win? – we hope so! Thank you for your kind words about Hotel Derek. Look forward to welcoming your friends/family, and we can’t wait to have you back as well. Live. Work. Play.
"Good location, minus the traffic."
It's a bit of a pain to get in and out onto Westheimer, but if you use the back entrance on the access road you can get around ok. The lobby was nice, and the room was very spacious. Only complaint was the room safe failed (with my stuff locked in it) but maintenance was there in 30 minutes to resolve.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria You are correct, our very hip and happening Westheimer road can be challenging during rush hour, but the new entrances and exits are the perfect short-cut. If you want to leave the driving to someone else entirely, see our concierge about our complimentary chauffeured car service. Look forward to welcoming you back again soon. Live Well,
We stayed for a bowl game and had a great time. The staff and accommodations were excellent.Genuine Hotels.com guest review
Parking was steep and not expected at checkout - overall goodGenuine Hotels.com guest review
"Girls Night Out"
My girlfriend and I stayed here so that we could party in the Galleria and not worry about driving and drinking. The hotel was great.Genuine Hotels.com guest review
"a gift to your self."
Wonderful, clean,Genuine Hotels.com guest review
"Awesome visit and treated like royalty but ...."
The room was very trendy and different from any hotel my wife and I have ever stayed at. It was very pleasant and the staff was always aiming to please above and beyond the usual pleasantries we have ever experienced hands down. I would definitely recommend anyone to visit the Derek and be prepared to be engulfed by the great staff. The food was excellent […] , our bar tender was always on point , and the ambiance was very pleasant. My only complaint was technically our own fault as my wife accidently left a pretty expensive coat in the closet and noticed it was left behind 4 days later. We called the hotel to ask if it was recovered by the cleaning staff and hopefully turned in to the front desk but to our disappointment it either never made it to the front desk or disappeared after making it there , as we were told that it was now where to be seen. So lesson learned to keep up with your own belongings while staying at the Derek Hotel. We were hopeful as my wife once left a gold bracelet behind by accident at the Omni Hotel and we were able to recover it days later but such was not the case here. Either we blessed someone with a nice coat who was in need or were just victims due to our own negligence. Either way the stay was still very nice and if we ever had to stay there again we would. Read moreGenuine Hotels.com guest review
Stayed for 3 days loved it even though they over charge you for everythingGenuine Hotels.com guest review
"Key cards were a constant problem."
Could not get in and out of parking deck and/or room.Genuine Expedia guest review
"Greattach city get away"
Elegant, convenient and fun. Great design for a relaxing getaway.Genuine Expedia guest review
The hotel was great, the staff was friendly. But the room restroom could use some updating. Over all it was a great stay.Genuine Hotels.com guest review
Well it was a nice hotel but the room had knats and they had a small roach in the tub.Genuine Hotels.com guest review
"Good Hotel BUT..."
Great hotel but I had issues with the hotel safe. It was not working and they couldnt fix it. Beside that it was great...Genuine Expedia guest review
"Sheik but slow"
I loved the hotel for our romantic weekend getaway from the nice room to cleanliness of the hotel, to the gym equipment that was nicely spaced in a room not just a closet style room, and the sheik atmosphere. My stay was nice other than the first night we arrived i had to ask for 2 wine glasses 3 differnt times over a 3 hour time frame, first time stopping […] out at the front desk on our way out to a restuarant and then when we returned and it wasnt in our room to waiting an hour then finally calling the conceirge ot finally receive it 30 minutes later. Next time bring your own items if you want them!! Read moreGenuine Hotels.com guest review
Hotel was great. Some idiot smoked in their room at 3am one night; the whole hotel was evacuated and I did not get back to sleep after that. It was annoying that they had to disturb everyone's night to deal with it and get the fire brigade out but it is probably the regulation...Genuine Expedia guest review
no complaints! I always enjoy staying at Hotel Derek.Genuine Hotels.com guest review
"Nice hotel close to the galleria mall"
Enjoyed the atmosphere.Genuine Expedia guest review
"Nice stay at Hotel Derek"
I got to stay at hotel derek because of a work event, but was really impressed! Nice to not be in a traditional chain hotel once in a while and feel like I'm treating myself to luxury at a reasonable price. I utilized their local shuttle service in order to get out for a workout at a great park, and was only disappointed by the process for timing that. […] I was on a tight timeline due to the sun setting, and ended up waiting at the park in the dark for 45min waiting to be picked up. I was told I had to call when I was ready and not before since it was 1st come 1st serve. Otherwise, a bit more variety on the menu at the restaurant would have been needed if I had stayed longer. Read moreGenuine Expedia guest review
Great place really modern great food and rooms.Genuine Hotels.com guest review
Great value and location. The hotel has all of the extras expected of a larger facility.Genuine Expedia guest review
The hotel decided to paint the floor below me starting at midnight. I was awoken at 3am with overwhelming paint fumes. Not the best experience and would have appreciated the hotel moving guests that were in proximity to the work.Genuine Expedia guest review
"Weekend in houston"
I did't get wrong decision to choice this wonderful and colorful hotel. Fancy, well designed and a great attention. At check out time we notifyed to the front desk about not cream to make coffee in room and the lady has gave us a signed card to get a free coffee from starbucks next to the frint desk.Genuine Expedia guest review
"Swanky and Fabulous"
Very swanky hotel. I loved everything about it from the decor to the butler service to the awesome restaurant. Shuttle service was very convenient.Genuine Hotels.com guest review
Perefevt, hip place for a business traveler. I've stayed a few times- and it is great every time.Genuine Hotels.com guest review
Room smelled funny, bathroom is older. In general room itself needs a remodel. Staff however is very nice.Genuine Hotels.com guest review
"Highly recommend Hotel Derek"
Room was spacious and comfortable. Breakfast was large and flavorful. Staff was friendly and accommodating. We are a bit baffled by the cow motif, however. We would stay there again.Genuine Hotels.com guest review
The hotel staff was rude unaccommodating and has a “no cash deposit for incidentals policy” that they WILL NOT BUDGE ON!!! They up charge for everything and would not do a credit card authorization over the phone for my own credit card despite me having ID and a noncredit debit card. They literally turned me and my daughter away the night before thanksgiving […] with no regard or care! Read moreGenuine Hotels.com guest review
"Rooms smell\ needs to be improved!"
awful smell in the hotel room! Needs attention!!!!!!Genuine Hotels.com guest review
"Hungry in Houston"
Everything about the hotel is super cute..it's trendy and very clean. But, I was very disappointed that room service closed at 11pm.. I thought that was very unusual for a hotel downtown in such a large city. We had to go back out and drive down the street to grab a bite at a 24hr diner called The House of Pies. So that was my only complaint...no room […] service after 11pm. Otherwise, it was a lovely stay. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Only a super cute guest would flatter us so…and flattery gets us every time! True, Hotel Derek’s in-room dining closes at 11PM, but the Galleria area is in full swing at that hour-several amazing eateries within walking distance. Let us know when you are headed back this way and we will send you a list of nearby favs…and better yet, fantastic places that deliver! The House of Pies is never a bad idea! Live Well,
"Thanksgiving night with Family"
Hotel Derek was an OK stay for one night in Houston. The hallway floors were in need of vacuuming and we did not have any hot water in the shower! We were charged $20 plus tax to self park in there garage.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
The best location for shopping and eating! Great accommodations!Genuine Hotels.com guest review
"Nice Galleria area option for couples"
My wife and I have been here a couple times, and as usual it was a pleasant experience. Rooms are clean, and the furnishing are very nice. Bed sleeps well and the views are nice from up high.Genuine Expedia guest review
Enjoyed our stay here like always. Third night we were woken several times by noises of other guests.Genuine Expedia guest review
Awesome stay at this hotel.. would recommend this place to anyone looking for a great room in Galleria area..Genuine Hotels.com guest review
"Ample room but needs mainteinance"
Shower head was broken. Toilet is old and works very slow. Bed showed tear and wear at its corners. You can hear some of the street noice from 610 highway. Staff was friendly. Breakfast buffete was complete, but simple.Genuine Expedia guest review
"Lipstick on a Pig"
Won't let you control your room temperature. Valet takes 30 minutes, and don't bother calling down early for your car, they never get the message. Shower was not clean, rusty fixtures and leaky faucets. People weren't very friendly.Genuine Expedia guest review
"Nice hotel, bathtub was gross"
Nice location, nice room. Bathtub was disgusting but otherwise bathroom was cleanGenuine Expedia guest review
Needs continental breakfast and microwave ovensGenuine Hotels.com guest review
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