"all good except for getting bullied into valet"
everything was perfect with one minor exception. Upon checking in at 1am on a Sunday I wasn't allowed to leave my car in front unless I agreed to valet service for the duration of my stay - which I did. Most hotels will allow you to park in front for a few minutes while you check in.Genuine Hotels.com guest review
The bathroom was very dated. The mini bar key/refrigerator wouldn't open. Front desk service was cold, she didn't even ask us how our stay was. Will not stay there again.Genuine Hotels.com guest review
"Galleria Mall just a walk away"
Very nice and quiet neighborhood its in. Pharmacy is just across the street for any last minute needed ancillaries.Genuine Hotels.com guest review
Mattress could be a lot better was not comfortable Can use some updating in the roomsGenuine Hotels.com guest review
other than the food from room service being cold both times, the hotel was great.Genuine Hotels.com guest review
"First class Hotel, Very good location."
I had a very pleasent stay at DEREK, nice modern facilities, and they have a very good restaurant and bar.Genuine Expedia guest review
Response by Hotel Derek Houston Galleria We love that you relished Hotel Derek’s modern styling, and we’re thrilled to hear that you indulged in the restaurant and bar. The Galleria is a hip and happening place to be when you are visiting H-town We look forward to welcoming you back soon. Live Well,
The customer service was outstanding from the time you walk thru the doors of the lobby.Genuine Hotels.com guest review
good location and decent business hotel. some furniture shows wearGenuine Expedia guest review
Response by Hotel Derek Houston Galleria Hotel Derek is blessed with its fabulous locations in H-Town’s connected “inner-loop”. Thank you for staying and sharing your review. Look forward to welcoming you back! Live Well,
good location and decent business hotel. some furniture shows wearGenuine Expedia guest review
Response by Hotel Derek Houston Galleria Hotel Derek is blessed with its fabulous location in H-Town’s connected “inner-loop”. Thank you for staying and sharing your review. Look forward to welcoming you back! Live Well,
"Excellent hotel at excellent price to value"
I had a rush trip to Houston and it was made easier by a friendly staff, very clean and comfortable room, and a good price-to-value ratio. Kudos to the hotel.Genuine Hotels.com guest review
The hotel was in a very convenient location to the 4-5 meetings I had. Room service was prompt and delicious. The front desk employees were very accommodating. The room was clean and comfortable. The rate was extremely competitive. An overall great experience.Genuine Hotels.com guest review
"A Very Happy Birthday"
Such a big, spacious & beautiful room. Very nice staff. Hotel decor is very beautiful and trendy. Located in the Galleria, perfect for shopping and eating out. Very satisfied and well be visiting soon.Genuine Expedia guest review
Response by Hotel Derek Houston Galleria Happy Belated Birthday from the entire Hotel Derek team! We know it’s hard to resist shopping in the Galleria area when you are in town. Cant wait to have you back soon. Live Well,
"I can't wait to stay there again!"
We've never stayed at Hotel Derek before but it looked great online and hotels.com was having a sale so we booked it. It was easy to find and park, decor is fun & modern, lobby inviting, the place smells GREAT and our room was spacious and chic! Nice linens, great shower, all the modern amenities and then some. We will definitely stay there again in […] the future! Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria And…we can’t wait to have you back as well at Hotel Derek! We loved reading your feedback, thrilled to hear you enjoyed our fun & modern hotel. Look forward to welcoming you back. Live Well,
"If you like a glamorous weekend stay - this works."
I will be writing a note to the hotel as well. The hotel nails the glamour and tony vibe - well done. As a business traveler, however, I'm really tired of being locked out of my room because my key cards doesn't work over night, or in an hour, or even consistently. House cleaning does a fabulous job between 8am and maybe 1pm, but not after that time […] - so if you work in your room, you either have to leave for them to clean it, or no house keeping for you that day. I love that they have a Starbucks counter within the hotel, but I don't have time for someone to find time to make me a cappucino. I brought in a bottle of wine, and was charged $10 for the mini bar corkscrew that broke off before it opened the bottle. When I brought it downstairs for the bartender to open (broken corkscrew stuck in the cork and all) - he was able to open in it, but I was still charged for the over priced and worthless cork screw. The front desk is horribly understaffed, so you won't get anything done quickly. Again, GREAT place for a sassy weekend, but NO GO for the business traveler on a schedule, or trying to catch a flight. Read moreGenuine Expedia guest review
Room was large, comfortable but they sure skimped on the details in the room. Plenty of drawer space....if you call a basket on a shelf a drawer. It worked but I was unimpressive on the way they saved $ in designing cabinetry and doors. This place was clearly built on a budget and they did ok given that. The door to the bath was a sliding door on a […] track held above. Not the most aesthetic, unless you live in a warehouse. All that said, it didn't ruin our stay. The mattress was not the best as it slumped in the middle. Breakfast was good...never did the buffet but the menu offered good omelettes and more. Read moreGenuine Hotels.com guest review
The a.c. was an issue but they gladly gave us a different roomGenuine Hotels.com guest review
"1 Night Getaway + Hotel Derek = SUCCESS"
I was anxious about getting into the hotel with parking and check-out, but I worried for nothing because entering to the hotel was a breeze. The front desk people were quick and friendly. The lobby smelled great. When we got into the room we were very pleased. Smelled great, temperature was great. There was a booger on the telephone, but I didn't let […] it bother me because I was blown away when staff called the room shortly after arriving to make sure things were okay. I really enjoyed my stay. I'm not thrilled about the price that I paid. I should have booked through the hotels site. I know better for next time because I will be back. Read moreGenuine Expedia guest review
"Girl's Night In"
It had been a long time coming for my best friends and I to hang, veg out and just talk girltalk. We decided to have an adult slumber party and what better way but to have it at Hotel Derek; for a reasonable price too! Check-in was super quick. The room was absolutely chic and super cute; such a nice feel. Hotel lobby and common areas had such great […] style and decor. How could we possibly resist not taking so many pics. We had dinner and drinks at Vin which is located in the hotel. We were treated with the upmost hospitality and the food was amazing. I definitely recommend Hotel Derek to host any of your upcoming events even if it is a much-needed staycation. All smiles! Read moreGenuine Expedia guest review
Response by Hotel Derek Houston Galleria You have no idea how much we enjoyed reading such fabulous feedback from your recent visit with us at Hotel Derek! Thrilled to hear that you found our boutique to be a chic and cute place inside the loop. Looking forward to having you gals again really soon. Live Well,
My girlfriend came down for her. Birthday and I booked a room in this hotel she loved ever minute of it. Money dose not matter as long as she is happy I'm happyGenuine Expedia guest review
Response by Hotel Derek Houston Galleria Happy Belated Birthday to your girlfriend! Thrilled to hear that you two lovebird enjoyed your stay with us at Hotel Derek! Come visit us again for another special occasion. Live Well,
Had a bad experience with the valet parking attendant. The front desk was helpful.Genuine Expedia guest review
Had a bad experience with the valet parking attendant. The front desk was helpful.Genuine Expedia guest review
"Great stay at Hotel Derek"
The service at Hotel Derek was great. The room was spacious and clean - loved the modern design. The location was great - very convenient to the galleria area and uptown area of Houston. The only complaint I had was that the walls seemed a little thin. I was woken up a few times by noisy neighbors, but that seemed to be a one-off. Otherwise, my experience […] at Hotel Derek was awesome! Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We love that you loved Hotel Derek’s bold and chic styling, and we’re really thrilled to hear that you enjoyed your stay! We look forward to welcoming you back soon. Live Well,
For the price it was the best in the area..I will stay againGenuine Expedia guest review
"Conveniently located by the Galleria."
My boyfriend birthday weekend was a success and Hotel Derek made our out of town guest feel very welcoming.Genuine Expedia guest review
Response by Hotel Derek Houston Galleria Happy Belated Birthday to your boyfriend – thrilled to hear that you two had fun weekend at Hotel Derek! Cant wait to have you back. Live Well,
"Avoid this place"
This is the worst place. The walls are paper thin. Very noisy. The housekeepers are thieves.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We are extremely sorry to learn that your recent visit wasn't a postive experience. We would appreciate the opportunity to visit with you so that we can gain more specific information in regards to the inncident that you reference in your review. Would you please contact me at 713.961.3000. Live Well,
"Nice Hotel…. No insulation…You can hear EVERYTHING"
The Hotel is a beautiful hotel. DO NOT stay here unless you want to listen to a porno all night long! We could hear the guest on both sides of us having sex! It woke me up from a dead sleep. Extremely disappointing! DO NOT stay here if you have children with you. Even as we were packing up at 9 am to leave they started back having sex and it was extremely […] loud in the room. Read moreGenuine Expedia guest review
My stay was good, not excellent. Dined in at the restaurant downstairs and did not like how the waitress treated us. Not to mention at the end of my stay, they tried to charge me for the things we didn't even touch or use. Ridiculous! You will not being seeing me again, I'm sorry. I'll choose elsewhere.Genuine Hotels.com guest review
"Nice get away"
Enjoyable, clean, quiet, professional staffGenuine Hotels.com guest review
Horrible, delayed service. My wedding day/night was of no concern to them! Valet ruined my cake, the beds were hard and uncomfottable. Service was the worst, multiple calls before you got a response! Checked out after one night!Genuine Hotels.com guest review
We stayed at this hotel on a Saturday after the Houston Rodeo. Highly recommend this place if your in the Galleria or even downtown area.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We love having guest like you at Hotel Derek! Hope you had a great time at the Rodeo. See you again soon Live Well,
My room was fine but the bathroom tud had mold all the way around the edge That really was shocking for such an exp hotel.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thank you - you’ll be thrilled to know that we’ve begun enhancing our bathtubs – its not mold, but the porcelain chipping. We look forward to showing off the new product during the coming months and hope to welcome you back very soon. Live Well,
hotel was in great location if you are planning on shopping but because of proximity to galleria there was always traffic, day and night. rooms were good size. modern, comfortable and clean. although, my shower drain was clogged so had to stand in a puddle of water to shower, little gross but other than that enjoyed the hotel.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Our “In the Loop” location is a blessing most of the time, but traffic can be a bear if you’re dashing off somewhere in a hurry. We hope you agree that its worth it to be in the center of it all. Live Well,
I had a very pleasant stay at Hotel Derek. Convenient location on Westheimer and 610. Room was clean and decorated very contemporary just like the advertised pictures. I would stay at Hotel Derek again in the future.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria And we cant wait to welcome you back to Hotel Derek. Thank you for the fabulous comments – we are thrilled to know that we hit the mark Live Well,
"Top hotel in the area"
This is a beautiful hotel, and far exceeded my expectations. I will stay here again when in Houston.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Hotel Derek – top hotel in the area – why thank you! We so appreciate your kind review and we look forward to welcoming you back again soon! Live Well,
I had a lot of fun the night I stayed...Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thrilled to hear that you enjoyed your stay at Hotel Derek! Come back and see us again soon. Live Well,
The hotel is beautiful and has its own style that makes it very different from all the others and the hotel service was great and everyone was very courteous the only 2 downfalls is the parking garage isn't very safe when needing to park many of the valet drivers fly thru the parking garage as well as many hotel guests don't pay attention to the slow […] down caution signs and the last issue is I would assume it's just a given to have a microwave in the rooms without having to pay an extra fee. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We are so thrilled to hear that Hotel Derek was able to impress you in every possible way during your recent visit. Also, thank you for bringing your areas of concern to our attention - we assure you they are very important to us. Look forward to having you back soon. Live Well,
"Great if you don't have a lockout room"
I really love this hotel, but this last stay, I was put in a room with an adjoining door between myself and the neighbor. I could hear every work that they were saying crystal clear. I was finally fed up around 3:30 AM when I could no longer stand it and called security. They responded right away away both the first and second time I had to call. I […] will always stay here, but will certainly request a different type of room next time. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Oh we hate that you didn’t have the restful experience that you should have had. Thank you for being so loyal to us – we look forward to welcoming you back soon! Live Well,
"Expensive and bad parking"
If you want to spend money, this is the place to go! They don't happen to mention that parking costs a Jackson per night (and they don't include tax in that either). You have to park way up on at least the 8th floor of garage (or maybe on the roof) in bicycle width parking spaces. Then, go down to first floor and across to the lobby then back up to […] your room. Water costs a Lincoln. Never again, no matter how codependent I get with family members. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Houston’s Galleria is a hip and happening place – and as such there is a cost for parking at all hotels, most shops, and restaurants - but we think it’s worth it! Live Well,
"Everything was perfect"
The room was quiet and very cleanGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thank you – we love receiving comments like yours at Hotel Derek! Come see us again soon. Live Well,
"Friendly staff gorgeous hotel!"
Front desk was friendly!! Check in was fast and the night audit guy was has a great personality. I would recommend this hotel to anyone! ;)Genuine Expedia guest review
Response by Hotel Derek Houston Galleria Thank you – we are proud of our team here at Hotel Derek! Your kind feedback is so appreciated. Cant wait to have you back. Live Well,
"Ok but could be better"
We enjoyed our stay. However, the bathroom was extremely small and did not seem updated as should be. Also the parking was ridiculous. Had to wait 20 min to park and spend 20.00 extra per night.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thank you for sharing feedback from your stay – we appreciate both the positives and areas that you feel can be improved upon. We are pleased to report that we have begun further enhancement of our bathtubs; which should be completed very soon. We would love to welcome you back soon.
"Shuttle is very convenient"
The shuttle service is very handy. Although it goes only within 3 miles around the hotel, there are plenty to do, Galleria, Highland Village and Memorial Park (for a good run). I also visited this Bayou Bend museum which is the home of the First Lady of Texas. The service is efficient and polite. A total plus for the hotel.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria You are a quite adventurous, and we like it. So glad to hear that our chauffeured car service came in handy. Come back and see us again so that you can explore more in H-town. Live Well,
"nice to stay here"
a very good stayGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria And It was really nice to have you at Hotel Derek! Come see us again soon. Live Well,
"Nice Hotel - Room Had a Funky Odor"
Overall the hotel was nice, but the room smelled like urine and the view was off a roof and the side of another building. Outside of the room the hotel was pretty cool looking modern and good vibe. The room itself has me turned off to the hotel and I won't stay there again.Genuine Hotels.com guest review
Bar was greatGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We hope you got to try some of our delicious drinks at Hotel Derek’s bar. Look forward to welcoming you back soon. Live Well,
Convenient Galleria location for access to beltway, restaurants, shopping, etc.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria The Galleria area is a great location to be when you are in H-town. Glad you enjoyed your recent visit with us at Hotel Derek. Come back and see us soon! Live Well,
"Ok Hotel Near the Galleria"
After a long, frustrating drive on ice covered roads, I had to wait to check-in behind at least 20 other weary travelers, many of whom seemed to know each other - convention perhaps. I was traveling alone and only staying for one night. I was the only one asked to sign a pledge that I would not have a party in my room or be loud. Also on the pledge […] list was valet parking. I wanted only self-parking (I'm on a budget... ) After I told the person checking me in that I only wanted self parking, she said that the valet only was being instituted "tomorrow." I've never had to sign a pledge like that before! And, I didn't appreciate it. When I got to my room, the privacy card read "privacy, horsing around." Read moreGenuine Expedia guest review
Response by Hotel Derek Houston Galleria Our registration card is designed with our guests in mind, as we want to be completely transparent with our no-smoking policy, parking amenities and prices, etc. While we agree that these items are common hotel practice, especially for a savvy jetsetter like yourself, they do catch others by surprise and this is something we hope to avoid. Live Well,
"Musty/Damp smell in room."
The hotel staff was really friendly and helpful. Unfortunately, the room smelled a little musty and damp upon entering. Also, we found a small bug in the bed, looked like a very small Beetle (not a bed bug). We probably won't go back due to the room condition.Genuine Expedia guest review
Total Texas feel with an urban contemporary twist! Excellent rooms, hotel, staff, bar restaurant! Everything was great including the rate. Location is fabulous, coming from a native Houstonian Hotel Derek is central to so many different things of interest in Houston.Genuine Expedia guest review
Response by Hotel Derek Houston Galleria I think you love our décor as much as we do – thank you for the kind words! There is absolutely no shortage of great food and shopping in the area, we’re thrilled to hear that you enjoyed staying at Hotel Derek in H-town. Can’t wait to have you back. Live Well,
"Recent Stay Hotel Derek"
This was one of the coolest hipest hotels. The service was wonderful up until the next morning I had attended the Women of Faith, and there were not enough vallets to accomodate all those who had parked. The vallets themsselves were running around trying to accomodate the guests, but it was very clear that management did not properly staff the vall […] ets. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thrilled to hear that you enjoyed the cool and edgy image of Hotel Derek! Thank you for your feedback in regards to the valet staffing levels – very helpful. Live Well,
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