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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Wonderful, modern Room"
Great room! Plenty of space and great view.Genuine Hotels.com guest review
"Classic comfort"
Clean, comfortable, great location, friendly staff, great service!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not as nice as the photos"
Bed was very uncomfortable. Parking is an issue, valet only and $23 per night, not to mention VERY slow at retrieving the vehicle. I would pass on this hotel in the future. Has a "wanna-be "W"" feel to it.Genuine Hotels.com guest review
"Derek has lost it's charm"
I am so disappointed with my recent stay at Hotel Derek... As this was my 8th stay at Derek, I thought I knew what to expect- friendly staff, lively restaurant/bar, and well appointed accomodations- but they have changed ownership and apparently changed everything else too. The staff was petty and rude, the restaurant and bar practically had tumble […] weeds passing through because it was so dead- on a saturday night nonetheless, and the upholstery in the room was on the verge of filthy... I used to love coming here and now it has left a sour taste in my mouth and a dip into my pocketbook. Read moreGenuine Hotels.com guest review
"over priced and under serviced"
Nice hotel convenient to Galleria area in Houston. Unfortunately, I experienced horrific service that would even be offensive at a much cheaper hotel. At this price level, they should do better. Room did not get cleaned, towels did not get replaced, and I received horrible service in the restaurant. It felt like the management wanted it to be a high-end […] hotel, but failed to instruct the staff accordinglyl. Very disappointing. I will not stay there again. Read moreGenuine Hotels.com guest review
"Great Choice"
Comfortable beds, great service, close to everything.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Valet was unorganized and forgot me and my car twice waited up to 40 minutes the second time. Was sad that the fitness center was closed although they offered other services off grounds it woulfd have taken an extraordinary time back and forth.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Shopping in the Galleria"
Great hotel to stay at when popping out of The Woodlands to go shopping in the Galleria area.Genuine Hotels.com guest review
"Awesome Place"
This hotel was beautiful and the service was exceptional from the front desk to the guys who park your car. Our room had a very nice view for the outside. I will stay here again and again. Love it!!!Genuine Hotels.com guest review
"I will never stay here again"
The restroom door is a sliding door. The bad thing is that it has a 3 inch gap and doesn't close properly.Genuine Hotels.com guest review
"Sheek but no amenities."
Hotel was awesome. It was really classy with only valet parking and everything. Rooms were very nice but with the price you get no microwave, no fridge (the one in the room is small and filled with stuff that they charge you for if you use them). Other than that it was nice.Genuine Hotels.com guest review
"Within walking distance of many great restaurants!"
I loved the Derek. It was my first time there and I will definitely be going back. Rooms are nice and spacious and hotel staff is very nice and accommodating. Loved the decor. Everything was very clean and well kept.Genuine Hotels.com guest review
"loved it!"
great mad men-esque decor. loved my stay there. rooms were clean and well decorated. parking was pricey, but it seemed to be the same price for all hotels in the area.Genuine Hotels.com guest review
It was one of the best hotels I had been to in years.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Love that you found Hotel Derek to be the best hotel you’ve experienced in years! Thank you for your comments – please come see us again soon! Live Well, Shawn Gracey General Manager
"Hotel Derek"
Was giving a very small room for two. Sheets were dirty so it took a while to change that. There were no cups or silverware in the room. Mini bar was halfway empty. Food we brought got really cold by the time they were done changing the sheets and checking if everything was correct in the roomGenuine Hotels.com guest review
"Encore!!!"
Each stay at Hotel Derek is excellent. The rooms, staff and location are the best!!Genuine Hotels.com guest review
everything was excellent except the bartenders. No major problem, but they could definitely be more friendly.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
comfortable!!!Genuine Hotels.com guest review
"Fancy hotel but service just okay"
I came here for a business trip and it was a good location for where I needed to go. The hotel offered a shuttle service which came in handy. However, they failed to clean my room while I was out and I was disappointed when I came back after a long day. Also, there was a lack of food choices - not even a small shop to pick up coffee and they did not […] offer free continental breakfast. Aside from that, the hotel was fairly comfortable but I would try somewere else next time. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We are glad to know that our shuttle service came in handy during your visit with us at Hotel Derek! We always strive to be the best for you, however please accept our apology for falling short when it came to having your room cleaned. Excited to share news of Hotel Derek’s newest addition – Starbucks - so please stop by next time you’re visiting to pick up your coffee. Live Well, Shawn Gracey General Manager
"Great Place!"
Great Hotel, Great Bar and Great Restaurant! Fast service and a free courtesy car to take you within three miles.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Derek Hotel"
A very well thought out Hotel. Nice rooms, but the bed could be a little more comfortable. Excellent staff. Nice ambiance. Great location.Genuine Expedia guest review
Response by Hotel Derek Houston Galleria Thank you for sharing this great review on your recent stay with us at Hotel Derek. We are thrilled you found the hotel’s location and design to be so appealing. We’re completing a design renovation in March so please come back again soon to experience the finished product.
"Very pleased"
The staff was very friendly. The room layout was contemporary, well thought out. I was very happy and would absolutely rebook here.Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Thank you for your fabulous comments in regards to our room layout at Hotel Derek. It is always our intention to exceed your expectations! We look forward to welcoming you back! Live Well, Shawn Gracey General Manager
Problem with pocket door in bathroomGenuine Hotels.com guest review
"Close to sights and great location."
I enjoyed the stay. The room was clean and nice. The staff was polite. It however, seemed all business and not inviting. Like the hotel was a bank turned hotel. I like a more luxury and it felt more like I was leaving a bar or a restaurant everytime valet brought our car. I felt rushed. Plus my cart was never running it was always parked and we ended […] up having to wait still. Just didn't seem personal and we stayed there for two nights. I do have to say I loved comforatable bed but lighting not so great. Read moreGenuine Hotels.com guest review
Response by Hotel Derek Houston Galleria Hotel Derek does have an amazing bed - thank you for your kind comment! We are carrying out a design enhancement that will be completed in March so please visit us again once the full project is compete - we think you'll find the touch points more stylish and luxurious.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great place great location..."
We had a great time here ... No complaints at all !Genuine Hotels.com guest review
"Won't stay there again"
Everything was fine until 2nd night ; "party" next door started at 8pm. They tried several times to enter our room through the inner door. We called night manager at 1am and were told police would be up immediately; the officer never came and the party continued until after 3am. Day manager (next morning) told us that the police were "busy on another […] floor." She offered us a free night in the future and comped the valet parking. A free night in the future does not compensate for a sleepless night. Read moreGenuine Hotels.com guest review
"fun with friends!"
my stay was great! i've stayed at this hotel several times and i've never been let down! the employee's are great, and service is tip top! great location too!Genuine Hotels.com guest review
Response by Hotel Derek Houston Galleria We are ecstatic to know that you have always enjoyed your visit with us at Hotel Derek and that found our employees to be great. It is always our intention to never let you down!
"Cool Chic Hotelk"
It was pleasantGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
It takes at least 10-20 minutes to get your car from valet. Calling down prior to leaving may help speed up the process. The beds lack the plush pillow tops compared to similar modern hotels.Genuine Hotels.com guest review
"1 night stay"
The hotel is great, very cool, very swanky. The front desk service wasn't as great as you'd expect but they were good about resolving issues, just a little slow. Really nothing bad to say about it save for the untold inconvenience of the MANDATORY valet parking. Not too much of an issue but it's kind of annoying to have to valet if you don't really […] want to, or if you need to run down to get something from the car, it's a 20 minute situation. Totally unnecessary. Also, i was surprised with the $20 valet service charge tacked onto the bill. Surprise! not only is it mandatory, you also have to pay for it. Sneaky. But nothing that really ruins the stay at the hotel, it's a nice place anyway. Read moreGenuine Hotels.com guest review
"Noisy...."
The rooms have thin walls...we could hear the people in the next room talking. The fire alarm went off twice in the same night...not a very restful night.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"One night stay"
Stayed for one night, when checking in valet was a bit rude but the staff inside was extremely friendly and apologized for the behavior. Hotel room was clean, bed was by far the most comfortable bed I've ever slept in at any hotel. Hotel was under construction but the noise was minimal and I could not hear anything in my room. Great hotel.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Very nice upscale hotel located within walking distance to the galleria. Great price as well!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Holiday in Houston"
The rooms were clean and comfortable, which is a must in my book. The staff were extremely helpful, even provided an umbrella for my husband. It was a convenient to the Galleria and Museum district.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hidden Fees"
The stay would have been good except when I checked out I had to pay another $140 in hidden fees for parking and pet fees which were not disclosed when I made and paid for the reservations. We will never darken the door of this place again. Very deceptive!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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