Made me pay $30 for parking, kind of tricked me into doing so. That was uncool. Everything else was great.Genuine Hotels.com guest review
"The breafast room ladies were exceptionally great."
I had a wonderful experience with the room, the breakfast room, and with access to needed amenities and entertainment.Genuine Expedia guest review
I was very pleased with the room and the comfort available. The wireless internet was a little slow at times. However, It was adequate for business needs and was actually better than most hotels I have stayed in.Genuine Expedia guest review
"I really liked the Marriott. Member since 1965"
I enjoyed my stay because I had to meet people at the Georgia Agriculture Dept. on Tuesday, and the building was just 3 blocks away, and I could walk their. The sad part of my stay was the valet company that parked my new Truck, scratched the side some how. Now it will cost me time and money to have this repaired.Genuine Hotels.com guest review
"Great value in central location."
I have stayed here twice and appreciate it for the great valet service, the low price of the room, the size of the room (suite), the bar and breakfast, and the central location. Let's face it, Atlanta is not a city you are going to walk around in, so the location at Underground doesn't matter. You will either leave the hotel and get your car, or jump […] on Marta. This location is great for a run because you can get to Sweet Auburn, Edgewood and other cool urban streets. also, it is a short drive to the hip places popping up on Memorial and in the Old 4th Ward. Read moreGenuine Hotels.com guest review
Highly recommend this hotel if you're in the area visiting any of the local attractions listed below.Genuine Expedia guest review
The location was a little scary but the security at the door 24/7 was great. They told us what to stay away from to be safe. It was a great location to see all the sights of Atlanta!Genuine Expedia guest review
"Pick a different hotel"
Filthy carpets, tiny room, terrible location, nonexistent parking (for which you pay $25 and watch your car being driven to a garage across the street.) No pool, slowest Internet connection ever, and elevators that take 10 minutes to arrive. Stay elsewhere and save yourself the headache.Genuine Hotels.com guest review
"Nice hotel with a historic charm."
The hotel was very clean and well maintained. It is an older building with architectural details and charm. The staff was very friendly and helpful.Genuine Expedia guest review
I especially liked the women who staffed the desk and the breakfast room! My husband was busy at a convention and I had the loveliest time with these people and they were extremely knowledgeable and always smiling, kind and helpful!Genuine Hotels.com guest review
THE HOTEL STAFF WAS AWESOME. THE SURROUNDING AREA IS TERRIBLE. NOT SAFE AFTER DARK.VERY CLOSE TO THE MARTA.Genuine Hotels.com guest review
Our stay was great.Genuine Hotels.com guest review
"Beautiful older hotel. Close to Marta"
Stayed here for a conference at the GWCC. Beautiful older hotel. Super friendly staff. Marta system right across the street super convenient. Free shuttle service with friendly drivers. Excellent breakfast (free). The only negative is its in a sketchy area. I knew that going there and a group of us ladies agreed to ever go out alone. It actually wasn't […] bad at all. At night there were security, police and hotel staff all around. Read moreGenuine Expedia guest review
Van driver took us any place we wanted to visit, was very helpful with information as was the front desk. Grandson fell in love with the lady that served breakfast. She was very pleasant to everyone. Would stay again. Really would have liked to had a pool for the kids.Genuine Expedia guest review
"Front desk staff"
I would like to thank the front desk staff that worked the morning shift on 7.22.13 around 5 am that allowed me to check in earlier than schedule. Thanks to her I had time to prepare myself for a new job opportunity. I greatly appreciate her consideration, and want the Fairfield to know she is a great asset to your company.Genuine Hotels.com guest review
"Good value overall with a few annoyances"
The hotel was very decent, and the suite was clean and spacious, with nice linens and a desk. However, the convenience of an in-room microwave and coffeemaker was diminished by the missing microwave plate spinner and a missing part in the coffeemaker, so the water just poured through. There's free wifi but it was painfully slow or practically nonfunctional […] except very late at night or late in the morning. Similarly, you'd think the tv in the bedroom in addition to the tv in the living room was a nice touch, except that the tv in the bedroom didn't work! To be fair, I was too busy to request maintenance (which is inconvenient); I'm sure they could have easily fixed those issues, but it is annoying to find that sort of thing in an otherwise classy establishment. The other thing that surprised me, given the general ambiance of service and good upkeep, was that there was no in-room safe and the safe they had at the front desk was tiny (too small for a laptop). Breakfast were good with scrambled eggs every morning, yogurt, oatmeal, etc. The neighborhood, as many have mentioned was indeed sketchy -- not the sort of place you'd want to walk through particularly at night -- but the shuttle service was excellent, with courteous drivers and minimal wait times, even during an incredibly busy week at the hotel. Front desk staff and breakfast staff were, cheerful, friendly, courteous and helpful. Read moreGenuine Hotels.com guest review
Staff is extremely pleasant and accomodating.Genuine Hotels.com guest review
This all suite hotel offers big comfortable rooms in a convenient location. The Five Points MARTA station is right across the street. The staff was very friendly and helpful. They do offer a free breakfast and free wifi which is something most of the downtown hotels charge for so that was a nice cost savings. I would recommend this hotel and will probably […] look to stay here again the next time I'm in town. Read moreGenuine Hotels.com guest review
"I would not recommend this hotel"
The hotel was in a gritty, run down and noisy area and my girlfriend did not feel safe leaving the building by herself. The location was a complete misrepresentation of the advertisements. In addition, our first room had dirty laundry and leftover food from previous guests. They moved us to another room and it had hair in the shower. I would not recommend […] this hotel to anyone. Read moreGenuine Hotels.com guest review
"Rough part of town"
I chose this hotel based on its proximity to the Braves shuttle. However, I forgot what a rough section of town we were in. The elevator made a loud noise all night. There was almost no food on the breakfast buffet.Genuine Expedia guest review
"Ok, near MARTA, not great"
The people who worked there were very nice and the breakfast each morning was very good. It was convenient to MARTA. Not as close to the GWCC as we were led to believe but that may be the fault of my conference. Our biggest problem was the sofa bed was awful and my child rightly complained about it being uncomfortable. We got the suite in order for […] her to have the separate room with sofa so that was a problem for us. Also, we only got conditioner for most of our stay and no shampoo. THere wasn't a hair dryer in the room, but they brought one when asked. Read moreGenuine Hotels.com guest review
"Quick & easy for a Braves game."
Although the location is a little questionable, the facility, staff, shuttle service, and proximity to the Braves shuttle was pretty good. The room, hotel, & hotel bar lounge was very accommodating for three out of town Mets fans looking to be rowdy.Genuine Expedia guest review
"Great location for downtown activities"
Hotel was very clean and the staff very friendly. I would definitely recommend to anyone needing something convenient to downtown. Transportation to/from Turner Field within a block from hotel location.Genuine Hotels.com guest review
"Convenient, nice hotel"
Friendly staff, walking distance to MARTA stations, overall wonderful experience. Would definitely stay here again.Genuine Expedia guest review
"Perfect location/friendly staff"
The staff at this hotel are friendly and more than helpful, and the location is perfect for any downtown Atlanta events, etc. The valet parking is more than worth the $25 cost simply for the prompt and friendly service.Genuine Hotels.com guest review
Marriot did a great job as usual! Awesome customer service!Genuine Hotels.com guest review
The staff is exceptionally friendly and the rooms were great!Genuine Hotels.com guest review
Man I loved it when I come back to Atlanta I would be their and ms cat made me and my family day at breakfast thanx ms catGenuine Expedia guest review
"close to my reason for being there."
The location was perfect for my reason to be there; the shuttle service was excellent and necessary and the staff and service was really great.Genuine Hotels.com guest review
"Gem in a scarey area!"
The hotel was really nice, the surrounding area - NOT SO MUCH. We wouldnt go out at night.Genuine Hotels.com guest review
"Great staff but awful beds"
The hotel staff was the best and the valet guys don't get any better! Our room faced road work so we got no sleep and the bed lacked a lot to be desired but other than that everything was GREAT!Genuine Expedia guest review
The location was good, I didn't realize that the only parking that was available you had to pay. We did valet $25 per night which ended up being our best option, but wish I had realized.Genuine Hotels.com guest review
The hotel itself was very nice! The staff was very accommodating and the rooms were wonderful except for the pillows which were tiny.... We had a few noise issues because of a concert at Underground Atlanta but that wasn't the hotel's problem. The only issue we really did have was with the valet who scratched our car and the surrounding neighborhood […] is really shady! I would probably stay in a different part of town on my next trip just because of the neighborhood, but the hotel is pretty nice. Read moreGenuine Hotels.com guest review
"Excellent location dontown"
We were in town to see the Braves play at Turner Field. We road the Braves Bus which picked us up and then dropped us off with in a half a block from the Hotel. My family and I really enjoyed ourselves and plan on staying here again next time we are in town for a game.Genuine Hotels.com guest review
This is a great hotel that is conveniently located for a fun stay in Atlanta. If you can get past the immediate surroundings, you will love it.Genuine Hotels.com guest review
"Good hotel not so good surroundings"
The rooms were clean and comfortable an I enjoyed the stay but it would have been better if there were bags in the garbage cans in the rooms and bathroom. A veding machine for drinks and snacks would have been good also instead of the overpriced items in the "market". Also I did not like the fact that I wasn't told that I would have to pay for valet […] parking on arrival and would be charged for each day. Read moreGenuine Hotels.com guest review
"At Underground Altanta"
Very friendly peopleGenuine Hotels.com guest review
The staff was very nice and the room was huge! Only two complaints, the floors were very stained in the room and $25 was quite high for parking. We checked several places that had parking a lot cheaper. With that being said the front desk, shuttle driver, parking attendants, etc...were great. If we were in the elevator or walking around and ran into […] someone who worked their they always spoke and asked us scout our stay! Read moreGenuine Expedia guest review
"over night stay"
I booked 2 rooms and saw check in was at 3pm. My party arrived about 20 after &was told it would be an hour before our room was ready! When asked why I noticed they were taking walk ins off the street before someone with a reservation. The rude lady behind the desk then tried to inform me that since they were sold out the night before we had to wait […] for them to clean a room and she always tells people that when they call to make reservations. She told me to go have a seat and I just stood there and told her to show me on the website where is said that. Nowhere on the description of the hotel does it say there are schizophrenic homeless people all over. I watched one talk to his left hand while digging through the cigarette container, all while there was hotel staff watching him along with a security guard. The hotel was within walking distance to the shuttle to the braves stadium which was really nice. Upon checking out we had 2 people with our party go to get the cars from valet. One car came within 10 min but the other car took 45 and several attempts talking with the attendants. Once again they were getting people who walked out 30 min after us their cars before us. Then the parking attendant waited for a tip! I told him hr wasn't getting one as we got in the car since we waited so long and he looked confused. Overall I wouldn't recommend the hotel. Read moreGenuine Hotels.com guest review
I stayed for my graduation. I had read reviews about how people were standing outside all the time so I was kind of skeptical. The very friendly amd down to earth staff made up for it all. There were a lot of people around but I did not feel threatned in any way. The hotel was very clean, the beds slept comfortably, and the room decorations were cute. […] The only thing I had an issue with was the air. It didn't get very cold. You have to pay $25 for parking per night per car (I think) but it was worth it cause available parking was about 2-3 blocks away. The shuttle takes you anywhere within a 2 mile radius Great job Fairfield. I will recommend to anyone and I will stay again. Read moreGenuine Hotels.com guest review
"Big, beautiful, quiet room."
The hotel was great. Great room, great staff, very convenient. Large dining room for breakfast, but it was still crowded and they ran out of things quickly.Genuine Hotels.com guest review
The hotel itself was good. The surrounding area was a little qustionable at times. One of the resturants right outside the hotel wanted to charge an extra 38% tax for take out, that was uncalled for. But over all we had a wonderful weekendGenuine Hotels.com guest review
"Great price and service"
I have been fortunate to travel alot in my career and when speaking of lodging, typically it has been overpriced a d underserviced. This was, by far, the best service for the price and ALL of the staff were friendly and courteous. I would highly recommend this location to anyone.Genuine Hotels.com guest review
I stayed three nights. Before the stay, I was afraid of crimes around the hotel. The hotel is located just across the entrance to the MARTA Train Five Points station. Many policemen were around there in the daytime. Therefore it was safe in the daytime. In the night I did not go out of the hotel. In the hotel, I could enjoy free breakfast reading a […] free newspaper, every morning. I walked to the Georgia Congress Center near CNN building and Georgia State University both on foot in the daytime. It was safe. In the evening, those who stay in the hotel can take dinner in the hotel. If you arrive in the night by train, the Peach-tree Entrance/exit of Five Points Station is the most safe and the nearest from the Hotel. In the night, you might be able to consider taking another transportation service such as taxi or limousine service, although I did not experience it. The room itself was large enough to have two rooms and a bath/toilet room. So, I could stay at the room at home. The hotel staffs were kind and good. Read moreGenuine Expedia guest review
Hotel was super nice inside. There was no on site parking, which I should have paid more attention to when I booked. We showed up at 11 pm and it looked like a club entrance, which made me a little uncomfortable, but you have to have a key card to get in the front door. They do offer valet parking, that we didn't use. We parked a block away.Genuine Hotels.com guest review
"Great hotel for a "girls" get away!"
The hotel surpassed my expectations. The employees were very accommodating and the room was exceptionally clean.Genuine Expedia guest review
"was close to phillips arena"
I got lost on the way back to hotel.the staff talked to me on my cell and guided me back.they were even going to come bring me back.the staff and security were very helpful and went way out of their way to help me.I will always recomend this hotel for anyone going to atlanta.staff needs a big raiseGenuine Hotels.com guest review
"Best Stay In ATL 21st Bday Weekend"
I have came to ATL many of time before, but this has been my best yet. The hotel was great, location only ok. Only because of environment. It's right beside the undergrond. But, yet I did not feel any threat walking downtown in the day.. Maybe not so sure at night thought. Hotel is very secure. I felt very safe. The hotel room way very big. Had enough […] room to fit a party of six. Two to each bed including pull out couch. Bathroom was very nice too, had more then enough space. Staff could not been friendlier. I would just come back just for them. I stay 6hrs from ATL and of course I would forget my wallet home. Hotel was very understanding and let my friend check into hotel under her name and card. Also was a big help in locating my package, (parents sent wallet through mail and was an hour late from set time for arrival.) Front desk and my friends probably was the only reason I kept calm. The shuttle takes you any where within two mile. May have to call a little early for a lot of people uses the shuttle. The driver I had name was "Q" very nice a respectful. Last night there me and my friends wanted to enjoy a night on the town. We waited until about 10:45 to head down starts shuttle ends at 11pm "Q" was more then willing to drop us off for his last run for the night and we just caught a cab back. I would def stay here again without no doubt. Could not ask for a more friendlier staff!!! Read moreGenuine Hotels.com guest review
We were in town for the Final 4 and although we didn't spend much time in the hotel it was a pleasant stay. Staff was friendly, room was comfortable and clean, breakfast was fine, and it was reasonably priced considering the occaision.Genuine Expedia guest review
"Nice hotel with helpful staff."
Very nice hotel with friendly staff. Location is nice as it's downtown. However, I would not feel comfortable walking around outside. We chose to pay the $25 per day valet because we didn't feel safe parking and walking the few blocks to the hotel. The hotel itself was very secure though. Once inside we felt very safe.Genuine Expedia guest review
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