"Loved the rm but will never stay there again"
Cons - Parking is $30, No washcloths in room, could not turn the ac up (we were either extremely cold or had to turn it off), sofa bed was terrible, housekeeping came by every 30 mins starting at 8am (why when checkout is at 11am???) Pros - Nice staff, beautiful rmGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello C, Thank you taking the time to review our hotel. I am so terribly sorry that we failed to provide you with a relaxing and comfortable stay. If in the area again, there are plenty of parking solutions around the hotel that start at about $8 a day that are separate from our valet services. I hope we see you again when visiting the Atlanta area.
"poor cleanliness & maintenance but great staff"
Besides the great helpful staff, this place was a complete disaster. I have never been to ATL so when i got to the room, i was looking for a welcome pamphlet and there wasn't one available and neither was a TV guide. Also in the room, the bathroom door knob was broken off, the shower curtain had dark brown and red gunk on it, and dark brown curly hair […] was stuck on the walls in the shower and i have blonde straight hair. Also the tissue box in the bathroom had wadded tissues thrown back in the box and it was disgusting. On the other hand, each staff member I came in contact with were very nice. Front desk was very helpful and told me about the city and gave me brochures and the breakfast buffet staff were very friendly when it was early in the morning and the valet was extremely helpful and shuttle driver was very nice. He was our driver all three days from morning to night. Even though he worked long hours, he was still very helpful and patient. Read moreGenuine Hotels.com guest review
Even though the hotel could have used a little maintenance (ice machine didn't work, scuff marks on walls, running toilet, etc) the ENTIRE hotel staff was fantastic!! Very friendly & helpful!!Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hi Deb! Thank you for taking the time to tell us how your stay was! I am pleased to hear that you enjoyed our staff. We have all of our ice machines up and running. I thank you for letting us know where we need work on. I hope we see you again when visiting the Atlanta area. Sincerely, Harold
"Convenience and cost"
The room itself was fine. The rooms are close so if you're a light sleeper that could pose a problem. I liked it especially because it was close to the beach. The staff was friendly enough but its all very standard. But no real complaintsGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Thank you for taking the time for reviewing our hotel. I am so pleased to hear that you had a great time visiting the area and while staying at our hotel. I hope we see you again when visiting the Atlanta area! Best, Harry
"Nice folks, but hotel is falling apart"
The staff at the Fairfield were consistently friendly and helpful. While the staff were great, the hotel itself has seen better days. The paint in the bathroom was peeling, the sink was cracked, and one of the closet door handles was falling off. The air conditioning was controlled by a thermostat hanging by wires from the wall, and didn't appear to […] be able to handle the mild Atlanta whether (highs in the mid-80's during the day). Internet access from the hotel wasn't working for the first two days of my stay, although that was ultimately resolved and after that was perfectly acceptable. The Fairfield is directly across from the Five Points MARTA station, which makes access from the airport extremely convenient. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Good afternoon, We have received your concern about your most recent stay. Our staff strives to ensure that each of our hotel guest receives the greatest customer experience. Unfortunately, it appears that we did not met your expectations during your visit. We would like to apologize for the inconveniences you encountered and ensure you we are doing everything to prevent this from occurring in the future. We hope that you would consider staying with us again if ever in the Atlanta Area. Your feedback is greatly appreciated, as we take matters like this serious. Thank you for taking the time and bringing this matter to our attention. Please let us know if there is additional we can do to enhance your overall experience going forward. Sincerely, Dimetrius A. Blackmon Assistant General Manager
"Location location location"
I booked this hotel thinking about the central location to the GA Aquarium and Zoo Atlanta. I'm glad we got there in the daylight because I wouldn't want to be on the streets at night. The closest parking was a block away for $10/ day or you could valet for $30/ day. It was directly across from The Underground if that's where your going it would be […] a good place. The staff was really nice and breakfast was great. The room itself was fine. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello Ohio Visitor, Thank your so much for taking the time to review our hotel. For added level of comforts for our out of town travelers, the city of Atlanta has "Ambassadors" these individuals work all day to provide city visitors with directions, places to eat, and things to do. The ATL Ambassadors also will escort you to and from your location for added comfort in an unfamiliar place. They are great! I thank you for the kind words for the Fairfield Inn team. Our ultimate goal is to make all of our guests happy, regardless of situation. We hope to see you again when visiting the Atlanta area. Sincerely, Harold
"Not at all what the photos online looked like."
My room was very run down included the paint peeling off the wall in the shower and the shower head hanging loose and not installed properly. I left a day early because of the disapoinment in the quality of the room.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello Amy, I want to thank you for reviewing our hotel. I am saddened to hear that you were disappointed with your stay. This level of service is unaccountable and I am embarrassed that you had this most unfortunate experience. I gladly invite you to try us again! You will not be disappointed! Sincerely, Harold
Friendly staff, Updated Rooms, comfortable beds. Clean, great locationGenuine Expedia guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello Holly! Thank you for staying with us during your recent trip to Atlanta! I am pleased to hear that you enjoyed your stay and other amenities that we offer. Thank you so much for taking the time to review our hotel. Holly, I hope we see you again when visiting the Atlanta area. Sincerely, Harold
Hotel personnel were great. Room clean, beds comfortable. Location was great......within walking distance of Marta. Overall just a great place.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Sandy! Thank you so much for the Kind words! I am so Happy to hear that you enjoyed your stay. I hope we see you again when visiting the Area! Sincerely, Harold
"Right in the heart of downtown"
The staff was very accommodating. Excellent customer service at the front desk. The shuttle drivers were pleasant, informative and very entertaining. The hotel is centrally located right near MARTA, restaurants, shopping, tourist attractions and great nightlife.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hi Rhonda, I am pleased to hear that you have enjoyed your stay with us! Thank you for taking the time to review our hotel. I hope we see you again when visiting the Atlanta area. Sincerely, Harold
The staff wasnt very helpful, except for the handyman. There was oy one elevator working, and the staff seemed not to care.Genuine Expedia guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello Atlanta Visitor, I am saddened to hear that our staff did not meet your level of expectations. We take great pride in taking care of our guest and making sure they're happy, regardless of the situation. To know that we failed you on this is disappointing. We do have both of our elevators providing service to all of our guest rooms floors. Thank you for taking the time to review our hotel. Sincerely, Harold
"Worst location ever. Valet parking nightmare."
First of all the location is bad. Drug deals going on outside. Valet parking wrecks car and hotel says it's not responsible. Only one elevator worked and we had to use stairs. Stayed on fith floor. We went to pick up car from valet and they told us we really love your blue jeep.Genuine Expedia guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello Dave, Thank you for taking the time to review our hotel. Please accept my sincere apologies for the less than satisfactory stay. I understand that you had the most unfortunate experience with our elevator service. Both of the elevators are back in service with minimal wait times. I have addressed your concerns with our valet partner. I value your feedback and appreciate your time in reviewing our hotel. When visiting the Atlanta area, we hope to see you again! Sincerely, Harold
"Convenient for downtown events"
My hubby and I were comfortable, safe and pleased with our stayGenuine Expedia guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello! Thank you for taking the time to review our hotel. I am pleased to hear that you and your husband had a comfortable stay. We strive to provide all of our guests with great service and comfort. I hope we see you again when visiting the Atlanta area. Sincerely, Harold
I had business near 5 points. Great location for that. Entire stay: staff, room,food, everything very nice. I wish Underground Atlanta could be revived. If it was, the location would be great. Still, very nice hotel.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Greetings! Thank you for taking the time to review our hotel. I am glad that your business trip in the downtown area went well. I hope we see you again when visiting the Atlanta area. Best, Harold
"Located conveniently downtown"
I enjoyed my stay. Rooms were very nice and clean. The staff was very polite and helpful. No convenient parking available nearby (must walk a couple of blocks to parking garage). Valet service $30 for 24 hours, this was well worth the money. I will stay there again.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hi Cindy! Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay! We hope to see you again when visiting the Atlanta area. Sincerely, Harold
"Don't stay here, too dangerous of a neighborhood"
Terrible neighborhoodGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hi Mike! Thank you for taking the time to review our hotel. I understand your concerns with the neighborhood. We take our guests wellbeing very serious. We have several partnerships with the local security companies as well as our own hotel security. We do take extra measure to ensure that all of our guests are well take care of and feel comfortable, at all times. When visiting the Atlanta area again, we hope to see you! Sincerely, Harold
"Where I needed it to be"
Everything was fine except for only one elevator was working which caused for a long wait and constant stair use. It also caused check out to be horrible since they have valet.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Thank you for talking the time to review our hotel! We are working to get our second elevator back up and running! We do offer other alternatives to valet parking. Just about a block away, there is self parking for $8 a day. You are more than welcome to pull your car up, drop off your items and then park. When visiting the Atlanta, we hope to see you again. Best, Harold
"Needs some work..."
We were not totally pleased with our stay. Overall the hotel did not feel clean. Several things needed fixing..tiles in the bathroom missing, needs a fresh coat of paint throughout the entire hotel. Our room had several areas that looked dirty and the carpet was really worn. Inside the only working elevator the paint is worn and peeling...looks dir […] ty. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hi Debbie, Thank you for taking the time to review our hotel! I really appreciate the feedback! Our goal is to take feedback and use it to make the hotel better! I understand how frustrating these things can impact the comfort of your stay. Please accept my sincere apologies. I hope we see you again the next time your visiting the Atlanta area! Best, Harold
"Pictures look nice but...."
The room/bathroom was nice and clean. Had to pick up sheets and blankets for the pull out couch because the maid didn't leave it in the room. t thought this hotel was closer to the Georgia Aquarium and Coca Cola Museum. It would've been a nice walk but I wouldn't recommend walking through the surrounding neighborhood. The hotel does offer a free shuttle […] to any attraction within 2 miles of the hotel. Ask for Alphonso, he's their best driver! There are only two elevators and one was broken. Then my friend and I were stuck in the other for about 20 minutes. The hotel staff was very nice to us afterwards (= Walls are thin in this hotel...I had to call the front desk about a room full of rowdy girls a few doors down. I won't stay here again unless I have to. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello, and thank you for taking the time to review our hotel. I am glad to hear that Alphonso took care of you and got you where you needed to be. I am so terribly sorry that you got stuck in the elevator. We now have both elevators back up and running. When visiting the Atlanta area again, we hope to see you again. Sincerely, Harold
Clean room, friendly staff, shuttle service a big Plus great location, parking a bit priceyGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Harris! Thank you for reviewing our hotel! I'm glad you enjoyed your stay. When you come back and visit, we have a few parking options starting at $8 a day. We hope to see you again, soon! Best, Harold
it was filthy, not well managed, they had to change my room because the heater was not working in the first room...and they took their time to check it out. I will not return thereGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Greetings Duke, As General Manager, Please accept my sincere apologies for the several inconveniences you experienced from facility cleanliness to heater issues. I hope to see you again in the future to make things right. -Best, Harold
"Cowboy rides away and won't come back."
We booked through Hotels.com for a concert at Phillips Arena. Our room was on the 17th floor and they only had one very small elevator working. The elevator was stopping on every floor on the way up and down because people on every floor were pressing both buttons just to try to get on. It took us 20 minutes to get down and it took some people much […] longer. They gave us coupons for free drinks at the bar but the bar was closed at 11:30. The hallway in the 17th floor was flooded and there didn't appear to be anyone working on it. If you called ahead to have the valet get your car they blocked them in for lack of parking area and you ended up waiting longer than if you didn't call ahead. A police officer told us we should get a cab instead of walking back to the hotel at 11:15 for our safety. We won't be back. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hi Florida Native! I wanted to say thank you for reviewing our hotel. I completely understand your frustration regarding one elevator and the excess time it added to your tasks additionally, the inconveniences you experienced with valet and the longer wait time. Please accept our apologies for the inconveniences. I hope we see you again in the future to make things right. Best, Harold
"Worst hotel in the Mariott chain."
I love the Mariott name and hotels. This in no way, shape or form meet this. Charged a fee to valet park, I parked the car outside and turned key over to valet and the car never moved. Only one elevator was working. And the front desk, not professional nor knowledgeable. Location right above Underground Atlanta, if you know anything about Atlanta you […] know this is one of the most dangerous parts of town. Wish I saw there was a Holiday Inn right beside Centennial Park. Read moreGenuine Hotels.com guest review
"Nice & close to food/park"
I liked that we were able to stay in a room with a separate living room for a good price.Genuine Expedia guest review
Response by Fairfield Inn & Suites Atlanta Downtown Greetings Katie! Thank you for reviewing our hotel. I am so glad that you liked the room setup! I hope you enjoyed your trip to Atlanta! We hope to see you again when visiting the area! Best, Harold
"Free food in the afternoon and for breakfast!"
I thought the area was a little sketchy and didn't feel safe walking around at night by myself. Other than that, the service was excellent and the hotel was very nice inside.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hi Diane! I am glad that you enjoyed your stay! Thanks for the feedback on our evening Social. We do offer the social experience 3 days a week, Monday- Wednesday. For you convenience, we do offer a complementary shuttle service to the surrounding area so you do not have to walk. When in the area, I hope that you will stay with us again! Best, Harold
"A warm welcome"
This hotel is not only nice inside and out I was mostly impressed at how hospitable the staff was they make you feel at homeGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Antwon from NC! I hope you are doing well! Thank you for reviewing our hotel! Thank you for the great feedback! When in the area again, I hope we see you again. -Thank you so much Harold.
Hotel was ok. Heat in room did not work, no trash bags in trashcan and, tub was dirty. Had a guest come look for me and my room phone didn't ring. I was sleeping and I am a light sleeper. My guest caught the last train and couldn't stay in the lobby. No one thought to come knock on room door at least to go above and beyond since my guest was told they […] couldn't stay in the lobby due to violence happening there. Not comforting to know. I use to work for Marriott and this is not the Marriott I know. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello Bradley, Thank you for letting us know how we’re doing. I completely understand you’re frustration regarding your overall experience while staying with us. We failed to provide you with a relaxing and problem free stay. I apologize for the many inconveniences that you experienced while staying at my property. I will take this feedback and ensure we correct these items moving forward. Thanks again for letting us know how we’re doing.
"Convenience is everything"
The hotel was in an area that needs Security 24/7. I was not aware at time of booking. Our truck could not fit in the parking garage so we had to valet park - $30/night. Very small lobby. Very friendly hotel staff. Accommodating valet staff, called us by name :) Disappointed with the bar/lounge area, it wasn't open when we got there around 9 ish. Our […] room was comfy. only (1) tv remote with (2) tvs. the 15th floor, which we stayed, did not have an ice machine so we had to travel down to the 11th floor. The A/C unit had a relay switch malfunction. We turned on the a/c and heat came out. Our room heated up to 80 degrees. Very uncomfortable! Front reception couldn't do anything for us at the time but they put in a work order request for our room. Maintenance took care of the problem for a while. No Heat just A/c until the relay switch was replaced. We stayed for (2) days b/c of a national cheer event in Atlanta. Shuttle was available however no one was able to travel until after 6:45 a.m. Therefore we had to drive out and find add'tl parking at the event! We weren't too pleased about that. Now, others may have taken shuttle but we had to be at the event earlier. Can't tell you about breakfast. Didn't get a chance to eat because breakfast wasn't available until 7 a.m. We didn't complain to management, we dealt with it. It is what it is!! Our overall experience was a 3 of 5. We would only recommend hotel if all others are booked. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Thank you for letting us know how we're doing. You pointed out some great opportunities for improvement. I will share all of this information with our executive team to ensure things like this do not happen again. Again, thank you for taking the time to let us know how we are doing.
More problems with this hotel stay than my last five combined. From keys not working, to overbooking, this stay was riddled with problems. You probably want to keep looking.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Atlanta Downtown Hello Wandering Traveler, I wanted to thank you for letting us know how we’re doing. I understand that we failed to provide you with a hassle free, stress free, and worry free stay. We not only failed and let you down, we failed and let ourselves down as well. Thank you for letting us know how we are doing.
"comfort room, lousy neighborhood"
The hotel is facing the five points station which is convenient for us to travel around .Very comfort room and nice service. small and convenience hotel. BUT the neighborhood is very lousy even during the night.Genuine Hotels.com guest review
The hotel is located near 5 points train station. The security is a pain in the rear and is all up in your business. You feel like a child looking for permission to enter and exit this hotel. You are watched like you're dealing with the NSA. Really! You will be sorry to stay here. Never again!Genuine Expedia guest review
"Atlanta Market Stay"
Our arrival was wonderful! Edith at the front desk made our day! Checked in, car unloaded, bags in our room & on the shuttle & in market less than a hour. Breakfast ladies are absolutely adorable. Everyone was so friendly and helpful. Alphonso running the shuttle was FANTASTIC! He was so dependable and where he said he would be, when he said he would […] be. Not so much for the replacements. Friday afternoon after market, go to Indian Restaurant where pickup was to be. We called, again, again & other guests waiting with us called. We were told first that she was waiting in front of the restaurant, she wasn't, The next 3 times we were told the same thing several times, it will be 10 minutes. It ended up being a hour. By the time the shuttle arrived we had way too many guests waiting, we crammed 13 passengers into the shuttle. I know Alphonso can't work every shift, but he should train the others. I had overheard Edith at the front desk saying one of the front desk concierge would be filling in as the driver that night. Friday night of Atlanta Market, bad idea! Desk busy, guests left waiting high & dry (Not, it was raining). When we arrived at the hotel 2nd night we found our room nice & neat, everything clean, but coffee, cups, tissues nor toilet paper had been replaced. Had to go downstairs 11:30 PM to retrieve. No biggie, just inconvenient. Check out was as pleasant as arrival. Valet was more than great! Wonderful experience would stay there again. Read moreGenuine Expedia guest review
"fairfield inn-downtown atlanta"
The hotel is at the underground and close enough to georgia dome and phillips area to walk to. The biggest problem is it is at a noisy location due to mass transit station next to it and the railroads that run through there in the middle of the night. The hotel has no on-site parking unless you the valet for $30.00 a day or the public parking lots that […] are about block and half away. Best value is the public lot which I parked in all weekend for $3.00. The buildings are the hotel are run down and look like most businesses have went out of business. Don't go the the McDonalds about 2 blocks away because they won't let you get a refill on your tea. The hotel itself is nice though and if wanting a location within walking distance of alot of Atlanta's attractions this is the place to be. Read moreGenuine Expedia guest review
The only problem was that there was no hot water to take a shower. But in their defense it was the coldest day in Atlanta in quite a few years. There was a lot of things in the city that were having problems with 6 degree temperature.Genuine Hotels.com guest review
My trip was with my parents and really we loved the services offered and the staff behavior. Hotel is with in the walking range of all downtown attractions i.e. GA,COKE,CNN etc. We also utilised the free shuttle service and the staff was very cooperative and helpful in guiding us to visit different attractions. The breakfast were good and again staff […] were very supportive. Only thing I didn't like the location and the kitchen area of the room. its advisable to use the shuttle if you are going to any of the attractions of downtown in dark. Read moreGenuine Hotels.com guest review
"Downtown next to MLK -"
Stayed here for a night before flying out the next morning. Only paid $100 for a suite. Would not pay or have paid more. The service was sub-standard - lots of interesting characters for sure - but so-so service. Bar was laughable. But, biscuits and gravy for breakfast (if you're into that)... Don't do valet (i.e. $30). There is a place on MLK that […] is $3 on weekends overnight. Read moreGenuine Expedia guest review
"Perfect to reach from Airport!"
We had one night and day overlay in Atlanta and the Fairfield Inn turned out to be perfectly located: directly at the metro station Five Points, to be reached straight by metro from the airport. In the middle of downtown, safe area, walking-distance to all sights. Very friendly sympathetic staff, warm welcome, spacious, modern and very well maintained […] rooms. For 1 parent and 2 teenage kids we had two rooms with kitchenette. Complementary breakfast room like busy family hostel: lots of different people, typical American breakfast (which was an additional plus for us Europeans to experience). Read moreGenuine Expedia guest review
Only Things that I don't like it is the security location.Genuine Hotels.com guest review
"Good location but......"
Good location but there is no parking at the hotel and it costs 30 a day to park. Seemed a little disorganized upon arrival and had to wait about 20 minutes to get the car upon departure. Staff is awesome and the room was nice. I think I will pay the extra next time and stay further back on paechtree at the westin or the omni more to do and just a […] cooler vibe. Read moreGenuine Expedia guest review
Hotel is in the heart of downtown Atlanta. The hotel rooms are very nice. The staff was friendly and courteous.Genuine Hotels.com guest review
"Close to GA Dome"
Very friendly staff. Enjoyed the large room with the Den.Genuine Hotels.com guest review
"Not as advertised!"
The biggest problem is that I booked a king bed with queen sized sofa bed to sleep myself, my wife, my son, and his friend. What I got was a king size bed and a small loveseat bed, in no way was that a queen. I was told by staff that they had no queen sofa bed, and that I must have misread. When I checked my confirmation email it did not say queen sofabed, […] just sofabed. I thought for a minute that I must have misread. When I got home I decided to look again and guess what I found in their room description?! "This room overlooks the city. Get a good night's sleep with a pillow menu and pillowtop bed with premium bedding and cotton linens. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wired and wireless Internet access keeps you connected, and the flat-screen TV is offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. Air conditioning, a separate living room, and a queen sofa bed are among the conveniences offered. This room is Non-Smoking. " The staff were great, the room was clean. There were some rough areas in the hallways that need work, and the elevators shook a little too much for my liking. Felt very secure at night, with lots of security and police around, but in the day the homeless migrate to the area looking for handouts. Read moreGenuine Hotels.com guest review
"Stay while in atlanta at Georgia dome"
Nice place, great valet staff, and great hotel staffGenuine Expedia guest review
Great staff...very friendly.. will return to this locationGenuine Hotels.com guest review
Great service.Genuine Hotels.com guest review
"Close to GA dome"
Stayed one night , two double beds . Room clean , staff very helpful . Valet quick and courteous . Wifi worked , and the bartender was fun and made great drinks .Genuine Expedia guest review
"Marta across the street, to catch to attractions."
Hotel was good, only complaint was the heat didn't work properly, room was freezing, but they did offer portable heater. Will stay again when it's warm.Genuine Hotels.com guest review
The hotel staff was outstanding! Super nice, very helpful. Would definitely stay again.Genuine Hotels.com guest review
"Nice hotel, great staff!"
My wife and I had a great experience at this Fairfield Inn and Suites! Our room was just what we requested with a great view. The entire staff was incredibly nice and helpful, especially the valet and front desk. A perk of this hotel is a social on Monday-Wednesday with free food, beer, and wine. It was a good walking distance from Olympic Park. Our […] only "complaint" would be that the beds aren't the most comfortable. Not terrible, but not very good either. New pillows would be a good idea too. Overall, great stay! Read moreGenuine Expedia guest review
"great staff. below avg area"
very clean and well equipped. staff extremely friendly and accomadating. service excptional. area around it is average to below average. no decent dining options. lots of people standing around and loitering.Genuine Hotels.com guest review
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