Hampton Inn Houston Northwest - Houston

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Genuine Hotels.com guest review

Comforting

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When we arrived it was already 8pm and after 10 hours of driving we just wanted to relax. All we could hear were the screaming, laughing, and crying of the kids next door and all the people opening and closing their doors. This is not a hotel for a nice quiet relaxation stay. We tried to get see if they had another room available, but they were booked […] solid they said. Read more

Genuine Hotels.com guest review

I typically stay at the Hyatt because I get point with them. However, they were booked due to the busy NBA All-Star weekend. Pros: room was clean & breakfast was good. Cons: No refrigerator in the room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

From the time we walked into the hotel we were greeted by friendly helpful staff! The stay was short, but I have to say it was probably one of the best hotel experiences I have had... The room was very comfortable, the front desk person was very efficient and even the lady staffing the free breakfast was attentive and pleasant!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice stay for business- close to resturants and easy access to HWY. A little difficult to get to from the HWY if you follow your GPS.

Genuine Hotels.com guest review

Overall room was very comfortable but there was a weird smell from the AC/heater unit in the room like something had been spilled in it. Luckily the weather allowed me to turn it off completely and the odor went away. Was in town for a family medical emergency and found out after the fact that some other hotels in area offered a medical discount too. […] Too bad this wasn't also offered to me here. Highway noise also noticeable. Read more

Genuine Expedia guest review

We enjoyed this hotel except for one of the nights someone must have been smoking somewhere near our room, which was non-smoking and we could smell it. It was so strong at first I thought something was burning. Also the price was a little high. The staff was very attentive and helpful at the breakfast.

Genuine Hotels.com guest review

The next time we go to the Premium Outlets, we'll stay again in this hotel. Good price. Excellent breakfast!

Genuine Hotels.com guest review

The room was clean and well kept. The hotel location was very accessable to attractions in the FM1960 area. The staff was helpful and courteous. The breakfast selection was excellent and kept well supplied. We would stay there again when in the area.

Genuine Expedia guest review

Was thinking this would be an upgrade over a cheaper hotel next door. The room was extremely dark with all the lights on. The A/C hardly blew air. Luckily I had a fan in the car. I have to travel to Cypress area 6-7 times per year, needless to say this Hampton will not be on the list of places to stay.

Genuine Hotels.com guest review

Wetried to reserve a room for inlaws that had disabled access for bathroom. Got a room with a tub shower and were told they could not give us the room with walk in shower. Mother in law was unable to take a shower on this visit. Do not tell people when reserving that handicap rooms are available when they are not!!!

Genuine Hotels.com guest review

We have stayed at this hotel at least 4 times while visiting family. It is a clean well run hotel. We had a problem with a noisy room one time. Good basic rooms. Breakfast is very good.

Genuine Expedia guest review

Service at hotel was good, but room was quite clammy/humid and beds were lumpy. Breakfast was nice and well stocked. Requested a refrigerator in advance but didn't get it - no, we didn't call in because we were concerned about being able to fit it in the room (we had two pack-and-plays already).

Genuine Hotels.com guest review

Booked this room at the last minute to stay overnight for a triathlon. It was very comfortable and my kids enjoyed the pool and the breakfast. Will definately stay here for the next race.

Genuine Hotels.com guest review

Hotel was great, very clean, staff was friendly. Bottled water was available all the time, which was a nice touch in August heat in Houston. Didn't have time to try the breakfast, but it looked great. The coffee was awesome, nock to have it available as well. Rooms were good, very clean, in good repair, quiet, and our non-smoking room was actually non-smoking. […] Very nice choice for a good price. Read more

Genuine Hotels.com guest review

Room was very clean. Staff was very courteous and helpful. They honored my request.concerning an allergy.

Genuine Hotels.com guest review

This was definitely a 3 star hotel; no more, no less. Nice reception, decent continental breakfast with eggs. Rooms were average; not great, but not bad, either. It was recommended by the business I was in Houston to train with, but next time I will probably look to stay that is more cost effective; I don't feel this was worth what I paid.

Genuine Hotels.com guest review

The only complaint about this hotel is the pillows. They have small European style pillows (square) and they were not springy. In other words they tended to squash down and stay. Also they were quite small. Other than that, the whole experience was great.

Genuine Expedia guest review

Outdoor pool was heated...room was big and the a.c. was cold...breakfast had nice variety...great restaurants across street (chuys, Starbucks,ihop)...easy access to hwy 290 and Sam Houston tollway

Genuine Hotels.com guest review

The staff were all so friendly and helpful! The pool was so clean and very; nice to swim in. The free breakfasts every morning were great and a good way to start our day.

Genuine Hotels.com guest review

Best choice of the area. We travel with our three young children (6, 8 and 11) so we look for larger rooms with hotel amenities such as free breakfast and a clean pool. This has all three. Great front desk staff, comfy beds, and a really comprehensive breakfast buffet. Cons: terribly slow elevator and Roman shades in the room (either the window is uncovered […] completely or is completely blocked. No natural light without letting the outside see in.) I appreciated the placement of the full-length mirror which allows you to see the back of your body in the bathroom mirror. Very helpful if you travel alone and want to know if the back of your hair is fixed. It's the little things... Read more

Genuine Hotels.com guest review

bed was a little hard and pillows were too soft, but overall a great place

Genuine Hotels.com guest review

enjoyed my stay, the room could be improved by adding a small refrigerator, most mid-grade hotels have at least a small one now, I carry items with me that require refrigeration and had to mess with ice and an ice chest for the duration of the stay, other than that the price is good for the quality of the hotel

Genuine Hotels.com guest review

We arrived late at night, the front desk person checked us in so quickly. She's very friendly and helpful. The rooms are clean, quiet. Breakfasts are absolutely delicious, breakfast change every morning. The person attended the breakfast bar was very professional, kept the bar spotless as all time, foods are full and hot. Hotel location was perfect, […] so close to the freeway (but the hotel was quiet, cannot hear any noises), so close to all the shopping centers and restaurants. We would definitely come and stay here again. Read more

Genuine Hotels.com guest review

The only disappointment of my stay was there wasn't a work-out room/weight room. The hotel was clean and the staff was spectacular. Very nice hotel over all.

Genuine Hotels.com guest review

Older Hampton Inn..possibly converted from another hotel. Old decor, old window A/C units and no fridge in the room. Freeway too close for comfort and could hear noise all night.

Genuine Hotels.com guest review

My whole family and I stayed about a week. Served us hot breakfast and everything was fresh all the way down to the fruits and different foods everyday. The rooms were very elegant,fresh and clean. I felt very much at home. My kids enjoyed the great TV channel that were provided (lots of them) and the Pool was clean and refreshing.Overall great staff […] and hotel. WELL RECOMMEND. Read more

Genuine Hotels.com guest review

Easy to find, clean, comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone I dealt with was personable, professional and very helpful. The breakfast from 6 to 10 had a varied assortment of fruit and breakfast foods for all palates. The coffee and fresh cookies that were available all night was a plus.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had intended to stay at another Hampton Inn closer to our place of business. Our experience at this location was so positive, we were still pleased! We loved the very hospitable staff and our room was cozy and comfotable. We were amazed at how well laid out it was in spite of being quire small. Our only real complaint was that the pillows were too […] large for both my husband and me to sleep comfortably... Read more

Genuine Hotels.com guest review

The motel was very clean. Rooms were very nice. Breakfast was good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was a good Hotel ... best option for the area. There are 4 other hotels nearby and this is the best one of them all. Very nice, friendly front desk staff on the evening shift. Wi-Fi included, breakfast served, easy in and out. Restaurants nearby. It's a good hotel/room-- nothing fancy but clean and cared for. Personally I think it's overpriced […] but it's the best thing available at Hwy 1960 and Hwy 290. I would stay here again and the next time I need to stay in NW Houston, I will stay here. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

When you check in the Hotel ask for a CC incase of extra charges, but what they do is charge $50 to your card and do not tell you and then when you catch it they say they do this to secure the charges and will refund in a couple of days so now I have to watch for a refund. This is the only hotel I have been in that acutally charges an amount in case […] you have other charges. DO NOT LIKE THIS Read more

Genuine Hotels.com guest review

Property is in good shape, staff was very nice and efficient; elavotor broke but was fixed at 10 pm on a Saturday night so they took it seriously. Breakfast well done, kept clean and fresh. Worth the extra few bucks we paid vs the competition.

Genuine Expedia guest review

We really enjoyed out stay here. Every staff member we interacted with was so friendly and helpful. Our room had everything we needed plus the forgotten razor was very much appreciated. as was the sack breakfast available at the front desk as we were heading out to the airport before the 6am breakfast room was ready. Pool area was very clean.

Genuine Hotels.com guest review

We went shopping to Houston and the Hotel is very near of Premium Outlet Malls and other large Malls Staff was very kind and helpful in all our needs. The Breakfast as expected. Everything Excelent

Genuine Expedia guest review

Staff were outstanding. The facility showed their diligence in caring for the facility.

Genuine Hotels.com guest review

Highly recommend this hotel. Everyone was very positive and helpful. They asked if there was anything they could do to make our stay more enjoyable.

Genuine Hotels.com guest review

One day we found a dead cockroach beside the bed and another night there was a power cut that left us without cable on the tv... Everything else was good. Thank you!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was very clean and comfortable. Staff was great.

Genuine Expedia guest review