"Still an excellent hotel for business people, but."
I have stayed at this hotel several times over the last 5 years. They seem to have a reverse loyalty program. Each visit, the room is a little smaller, the location a little worse. I am not sure I will come back. The buffet breakfast is excellent, improved from my earlier stays. The lobby furnishings have a tired look, not really consistent with a "luxury" […] hotel, and there is now a very loud telephone ringer that interferes with conversation. The elevators were being repaired during this visit; it seems this repair program has gone on for many months, and it can mean a wait for the elevator at peak usage times. Read moreGenuine Expedia guest review
The staff was wonderful, but our room smelled like a wet animal.Genuine Expedia guest review
"nice hotel close to the river,& main train station"
I like the hotel and the area it located in.it has all required facilities in my opinion.Genuine Expedia guest review
Great experience, personnel friendly, good location.Genuine Hotels.com guest review
Staff was very friendly. However, the hotel had a few maintenance issues when we stayed there. One of the elevators was out of service posing some logistical problems for guests. We had a car so the location was less problematic for us than others. Overall the experience was a bit more than average.Genuine Hotels.com guest review
"Top quality hotel"
We chose to stay at the Continental due to its close proximity to the train station. Upon exiting the station, the hotel is five minute walk away. Located in a quiet business/residential neighborhood, the hotel is not much to look at from the exterior. The interior is another story, however. Four star hotels in Europe vary greatly in quality. Some are, […] in reality, three star hotels. Some are closer to five star hotels. The Continental might be the nicest four star hotel we have ever stayed in. Although we had booked a standard king room, we were upgraded to a superior king room with separate sleep and working areas and separate powder room and large bathroom. Everything about the room was first rate. In fact, everything about the hotel, including breakfast, was first rate. Highly recommended and would absolutely stay there again. Read moreGenuine Hotels.com guest review
"Close to main train station"
5 mins walk from main train station. Good service.Genuine Hotels.com guest review
"Good Location in Zurich near Train Station w/ A-C!"
This was a nice location a few blocks from the main Zurich HB train station. You can easily walk to it or take the trolley. The renovated rooms were nicely laid out with a comfortable king bed, lots of pillows, a refrigerator, coffee/tea service and a desk and a modern bathroom with good air conditioning. We were there during a heat wave and the a-c […] was a lifesaver. It was unbearably hot outside and fantastic to go back to the hotel to relax in comfort. Most hotels do not have A-C so this was well worth any up-charge compared to other locations. The Sunday brunch was nice and the bar setting good also. We had a large group and enjoyed the relaxing atmosphere/chairs in the bar. Everyone was very friendly. We'd definitely stay there again. We had 4 rooms for an extended family of 3 generations and a 1 year old baby and they provided a crib for the baby that worked out great. We left an un-air-conditioned restaurant at dinner to go back to the bar at the hotel to hang out as everywhere else was so hot. Nice to have that option!!!! It made sleeping pleasant!! We'd stay here again. Read moreGenuine Expedia guest review
"Very Nice Hotel..."
I enjoyed my stay. The hotel was clean and the service was great. It's in walking distance to all major shopping and dinning areas as well as the main train station.Genuine Hotels.com guest review
"Quiet elegance close to city center"
We arrived at the Hotel Continental Zurich tired and confused after a day of travel hell. The staff were warm and helpful and the room large, airy, quiet, and confortable. It's easy walking distance from the train and to all the major features of Zurich, including churches, museums, the main shopping thoroughfare and the charming old city where there […] are lots of restaurants. Our only surprise was that the breakfast was not included--and it's expensive. The Swiss are much wealthier than we are and everything here is very expensive. The bathroom has both a deep tub and a separate shower, and there is an endless supply of soaps, shampoo, etc. The toilet is in a separate room from the rest of the bathroom. There was a coffeemaker that made either regular coffee or espresso from pods of ground coffee, and the coffee was nearly instantaneous and very good. Read moreGenuine Expedia guest review
The best MGallery hotel I have seen to date. Friendly staff. Located near the 11 and 14 tram stop. Very convienent. Large bathroom and very comfortable bed.Genuine Hotels.com guest review
Housekeeping was a hit or miss situation. We had to keep calling housekeeping on the weekend to make up our rooms.Genuine Hotels.com guest review
"not convenient to transportation"
Our rooms were not ready when we checked in and were not ready until well after 3:00 p.m. After complaining, they did send some fruit and water to the room and a coupon for a free drink. Dishes were left on the desk for several days w/o being picked up by cleaning service. But mostly we were a group of older travelers and it is not convenient to main […] tram stops and shopping w/o a good walk. We also thought that our price included breakfast, but that was not the case and were surprised there were additional taxes due at checkout Read moreGenuine Hotels.com guest review
"Easy and short walk from train station."
Friendly, helpful staff. Great buffet breakfast at fairly reasonable price. Easy walk to downtown old town. Room a bit small but comfortable and very quiet. Totally non-smoking hotel a real plus for us. Appreciated the bathtub for a good soak after long travel and lots of walking.Genuine Expedia guest review
Second time, I've stayed there. The front desk was outstanding and helped us tremendously! 5 min to train station along the Limmat, what can be better?Genuine Expedia guest review
This is a high quality boutique hotel, located a short walk to the old city and other sites of interest. The lobby staff were pleasant, courteous and very helpful. The rooms are small but very comfortable. The bathroom had a full size tub with shower and the fixtures were high quality. Breakfast was not included in our reservation, though other guests […] enjoyed that feature. None the less, the breakfasts, whether the buffet or from the menu, were delicious and ample. I highly recommend this hotel. Read moreGenuine Hotels.com guest review
This being our first trip to Zurich (and Switzerland, for that matter), we had no idea which area of the city would be best or what to expect. This hotel is in the "industrial" part of the city -- but don't let this description fool you! It was a five minute walk to the main train station, from which all of our scheduled tours left, a five minute walk […] to the old city, and a block off of the river. From this location, we were able to walk everywhere (though the city has an incredibly efficient and affordable public transportation system), easily get meals from take-out to sit-down, and shop for anything/everything. The hotel itself was very clean and well-kept, and the staff was incredibly helpful...even with our numerous questions and requests. We wanted a clean, well-located hotel for a reasonable price, and this is exactly what we got. Read moreGenuine Hotels.com guest review
Very convenient to train station and quite, walking distance to old town and major attraction. City bus stops right in front of hotel. However, it is hard to see a taxi and we have to call for it.Genuine Expedia guest review
"very close walk to train station"
This hotel was very nice, very clean and comfortable. The room was a very nice size and a little more luxurious than a lot of the hotels I have stayed in in Zurich (chopard shower products was a plus).. It is a couple of blocks from the train station and the main city street.I would definitely recommend this hotel.Genuine Hotels.com guest review
I arrived much earlier (9:00 am) than check in time and was warmly greeted by the receptionist. She was kind enough to check with the housekeeping staff to see if there was a room ready. Not only was there a great room available I was upgraded. The queen size bed was fluffy and very comfortable. The fresh scent and cottony soft bed linens reminded me […] of my own cozy bed. The room was near the elevator ,yet it was very quiet. I found the night receptionist to be very pleasant and most helpful in planning my tours for the next day. The hotel location was perfect less than 5 minutes walking distance to the best shopping, restaurants and wine bars. I will stay at Hotel Continental again and again. Read moreGenuine Expedia guest review
"Excellent Hotel in Central Zurich"
Very nice hotel. Clean. Modern. Nice Swiss "chalet" style. Comfortable bed. Centrally located. Highly recommended.Genuine Expedia guest review
"great dispointment, not worth the money"
I thought it was a dreadful hotel. It is the first time that (in Switzerland, the cleanest country I have ever been to) that I saw a dirty hotel. In addition, as I booked thought Expedia, Accor does not give points...The location is awful, far from the good restaurants and shops. Never again. There are so many hotels in the area which are absolutely […] wonderful for the same money or less! Read moreGenuine Expedia guest review
"AVERAGE OVERRETED HOTEL"
The front desk staff needs to be trained to do business as un compromising, unfriendly and arrogantGenuine Expedia guest review
Top-notch service, high-quality room. Short walk from train station. Five stars.Genuine Hotels.com guest review
"convenient and superior value"
good location, superior value, outstanding breakfast buffetGenuine Expedia guest review
"Perfect hotel to stay in Zurich"
Excellent very helpful staff, perfect location (very close to main Zurich station and very close to Old Town and Most important Zurich Street), and great accommodation!Genuine Hotels.com guest review
"A wonderful hotel close to main railway station."
We spent only one night in Zurich prior to flying out the next day. We were upgraded to a beautiful king bed room. The linens and bath products were top-notch and the turn-down service with chocolate truffles were a delightful extra touch. The breakfast buffet served in a sunny, cheerful room had an extensive variety of items for all different tast […] es. Read moreGenuine Expedia guest review
"Excellent - would stay again!"
I thought the hotel was excellent for many reasons. It made you feel as if you were in a small cottage and the hotel was extremely clean and the staff was nothing less of excellent. The service was similar to what you expect at the Four Seasons, and specifically Rene greeted us when we got there and gave us a full tutorial of Zurich in 15 minutes. I […] normally don't write hotel reviews, but feel the service as average "Joe's" warranted a great review. Read moreGenuine Hotels.com guest review
"the staff are not nice"
The people at the reception are rude! They do not pay attention to anything you say, it is so horrible for CONTINENTAL HOTEL. they do not even smile, it was our honeymoon, and we did not expect anything, but just a congratulation also could work! We think the behaviour of the reception people is so important, even the locationwas great, and rooms were […] good, but we will never stay there again Read moreGenuine Hotels.com guest review
"Convenient and Friendly"
We were very pleased with our stay. The hotel is within walking distance to all the major sights in Zurich (even a less than five minute walk to the train station). The staff was very friendly and helpful. The room was clean and the bed was very comfortable (we like soft mattresses, so we were happy with the bed and pillows). The price is well worth […] the convenience, service and cleanliness. Also, internet is included. Read moreGenuine Hotels.com guest review
"This is how you get it right..."
My mother and I met in Zurich for the weekend and had a wonderful stay at the Continental. The rooms were very comfortable, beds were great, housekeeping excellent, very clean, location good (walking distance to main railway and the old town, tram stop also very close by), internet service fast and reliable. The icing on the cake, however, was the staff: […] Every single one of the hotel staff was friendly, polite, helpful and warm which made for a truly outstanding experience. Particular thanks to Rene from the front desk for making our weekend so memorable by booking a truly outstanding restaurant for us, and also to Valentina of the breakfast staff for so warmly looking after us. We are looking forward to coming back. Read moreGenuine Hotels.com guest review
Nice hotel and friendly staff. Just a little walk from the station, but the riverside walk is not bad at all. The hotel breakfast was quite good.Genuine Expedia guest review
"Great hotel, great location, good value"
I stayed in this hotel many times before, and always enjoyed it. Hotel is located 5-7 minutes walk from central station. It is good value for money. Hotel is very close to touristy old city area, but slightly to the side (5-10 min walk), which makes it a nice quite area to stay in. Room was small, but good for one person. Room was clean and in good […] condition. Good service. The only complaint is that breakfast was very expensive, but this is typical for Switzerland, and hotel staff will try to accommodate breakfast options. I recommend to negotiate breakfast into room price, which will be a better deal. Read moreGenuine Hotels.com guest review
Nice hotel and was close to the Tram and Old Town. Would stay here again.Genuine Hotels.com guest review
Extremely overpriced. Hotel had no bellman when we arrived so our luggage sat outside on the curb of a major road until we moved it ourselves. Room had one electrical outlet located behind a nightstand making it almost impossible to use. Bathroom had no washcloth and when we requested them, we were given very large hand towels and told to use them as […] washcloth since they didn't have any. Requested an extra pillow which took 45 minutes to arrive. Hotel management needs help! Read moreGenuine Hotels.com guest review
"Will not stay there again."
The only thing good about this place is its staff. Very polite, professional, and helpful. Hotel is nothing like pictures. It is an old hotel and same quality as average chain hotel like holiday inn.Genuine Expedia guest review
"weekend in Zurich"
the hotel is very nice, located close to the main train station and just up the street from a trolley station. this makes getting around Zurich very nice.Genuine Hotels.com guest review
"Great service from staff, very convenient location"
Great, very helpful and polite, English-speaking staff including concierage. Food was not that great, especially considering how expensive it was, but good restaurants and downtown shops are within walking distance. The tram/trolleys are right outside the front door. Main train station and excursion starting point are within walking distance.Genuine Hotels.com guest review
great hotel, great staff, location could be a bit better but not a far walk to old townGenuine Expedia guest review
"Great location close to train station"
Clean, quiet and modern. Staff told us to wait 5 minutes for our room...became 20. Seemed like there were plenty of rooms available. Got the runaround...wondered if it was because we booked through Expedia.Genuine Expedia guest review
"Very nice hotel"
This was the first time I stay at this hotel. I have always stayed in Grand Hayatt, Zurich. This hotel seems very nice and confortable one for business and pleasure stay too. The hotel position is quite close to everything in the downtown and it is quite hotel. I enjoyed my stay.Genuine Hotels.com guest review
Everytime we turned around there was something else to surprise and delight us. They thought of everything. Short walk to the train station. Friendly staff. Bowl of apples in the lobby. Keg of fresh Swiss apple juice. Deep bath tub and foaming bath salts to boot! Georgous wood wardrobe, vanity, heater cover. A mini plastic encased sewing kit with prethreaded […] needles. Check to see if your reservation encludes breakfast. They call it the Grand Buffet for a reason. It was huge, but spendy if not included (32 F). Read moreGenuine Expedia guest review
Very comfortable bed. Hotel near tram and quick walk to train station.Genuine Expedia guest review
"One of the best values in Zurich."
Very good value. Excellent location. Nice staff. Close to the Marriott at half the price. Just as nice!Genuine Expedia guest review
"Nice hotel; friendly staff"
Good location, on tram lines and very close to the central station. The staff was very friendly and helpful and the hotel was spotless. My only (minor) complaint is that the room was a bit cramped, but not exceedingly so by European standards.Genuine Hotels.com guest review
"GREAT WEEKEND SPOT"
Very pleasant staff, nice rooms and convienent location to sights to include Lake Zurich. Breakfast is over priced but our only complaint.Genuine Hotels.com guest review
"The only problem"
The only problem was in the dining room. The waitress did a good job but the food took forever to arrive. This was the only problem that I encountered,Genuine Expedia guest review
"Great location in Zurich"
Great location, within walking distance to Zurich HB! Just north of the old town. Staff was great. Rooms a bit small but good. Will stay again!Genuine Expedia guest review
"Great hotel to stay and close to the train station"
This is a great hotel to stay in Zurich as it is close to the Zurich HB. The wireless internet is free yet really fast. The only negative is that the bed is not as comfortable as I hoped for.Genuine Hotels.com guest review
"Meh facility and stingy with the internet"
Not an exciting hotel. Room OK. Location near train station (walking distance) its only advantage. If you don't need proximity to the station or don't need MGallery hotel points don't bother with this very average hotel on a most depressing street. Was advertised as free wifi but really it's only an hour free. We were told we'd get service in our room […] but when that failed (front desk didn't act surprised or concerned) they said we could use the computers in the lobby, then tried to charge us (doled out in 15-min increments). Wouldn't recommend this establishment. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )