All hotels in Zurich, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 498 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Great location and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is just up the hill from the old town which makes it an easy walk and it is away from all the crowds and noise. Public transportation just across the street and it is within walking distance of the train station. Excellent buffet breakfast, lovely bar, and the room was clean and well appointed. THE staff were friendly, accommodating, and informative. We definitely stay there again when we go back to Zurich.
Genuine Expedia guest review
Other trip Jun 2, 2014
N&V
US
5.0 / 5Outstanding
"Great hotel, centrally located, wonderful staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing experience very clean , friendly and centrally located to the tram! Extremely comfortable beds and attentive staff. Favorite hotel I have ever stayed in. Great for travel or business!
Genuine Expedia guest review
Other trip May 31, 2014
A Traveler
US
3.0 / 5Good
"NO WATER PRESSURE"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
OK. Could have been much better. OK top floor room with no view, except another room 40 feet away. Breakfast was OK. Not great like others stated when I reviewed this Hotel. Nice down hill walk to train station. That and free apples where the best part of the hotel. Overall… OK.
Genuine Hotels.com guest review
2 night trip May 20, 2014
Kip
US
4.0 / 5Excellent
"Close to Train Station and Downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lovely hotel. Breakfast was excellent. Room was typically European-compact, but very clean and comfortable.
Genuine Hotels.com guest review
1 night business trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel in Zurich"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel, close to city center, restaurant row and railroad. Room had all the amenities, pillow menu, toiletries, comfortable bed, slippers and robes. Fresh apple juice and apples were available in the lobby. Excellent assortment at breakfast. Would definitely pick again and recommend.
Genuine Expedia guest review
Other trip May 20, 2014
jana
US
5.0 / 5Outstanding
"Comfortable hotel near main train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Modern, comfortable hotel only 5 minutes walk from main train station. Upon arrival, I upgraded my single room to a king-size bed for only 30 ChF. Bed was comfortable, room was clean, amenities in bathroom were very nice except that the design of the shower got water all over the bathroom. Large safe in room. Free coffee and tea service. Lights a bit difficult to figure out -- had to put room key card in slot to activate lights and outlets. TV didn't work, but I rarely watch it anyway. Included breakfast was spectacular with several hot and cold food items to select from. breakfast room very nice. Staff very helpful. Extremely high prices in the restaurant; suggest having lunch and dinner somewhere else.
Genuine Expedia guest review
Other trip May 18, 2014
Dave
US
3.0 / 5Good
"nice location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
close to train station and to lake very poor linen
Genuine Expedia guest review
Other trip May 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Got Upgraded!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We got a free upgrade to a suite!! They welcomed us with that news and a very professional and courteous check-in. Hotel is 5 min walk from Zurich HB Train Station and most restaurants and the magnificent shopping street Bahnaufstrasse. Excellent bfast buffet! Complimentary Apples and fresh apple juice 24/7.
Genuine Hotels.com guest review
1 night trip May 3, 2014
Surinder Jain
US
3.0 / 5Good
"Took some discussion but turned out to be ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Had booked a King sized room but was given an odd looking 2 twin bed. Initially when we arrived they said they had no rooms left, so we left for 3 hours to explore. Upon arriving they gave us this room and explained they may not have any others available. Upon discussion though, they did have one room available and transferred us to that room. The room/view/everything was night and day between the two, as we went from an odd Farmhouse looking abode to a contemporary room with a nice view.
Genuine Expedia guest review
Other trip May 4, 2014
drewskie
US
4.0 / 5Excellent
"Nice hotel with convenient access"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay at the hotel. Fresh squeezed apple juice welcomed our arrival. Staff was friendly and room was clean and very accommodating. Breakfast the next morning was wonderful! Best part was the location was convenient to the historic section of town and many of the local sights. Would come again!
Genuine Expedia guest review
Other trip Mar 22, 2014
Beth
US
4.0 / 5Excellent
"Wow Zurich is awesome"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
this hotel is very nice, the bed especially extremely comfortable with a bed pad on the mattress , finally a good nights sleep, friendly staff, food good but expensive like all of Zurich but well worth in on our short trip
Genuine Hotels.com guest review
Response by Hotel Continental Zurich - MGallery Collection
Grüezi greg, Thank you for your nice feedback. Reading reviews like yours makes us very happy and proud. Fair point - Zurich is definitely not the cheapest city . Rest assured that our pricing is on market level. Kind regards, Esko Rebstock & Team
2 night romance trip Mar 14, 2014
greg
US
4.0 / 5Excellent
"Nice hotel with spectacular breakfast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is simple but the rooms are modern, quiet and very comfortable. The breakfast is amazing!!! 5-10 minute walk from the train station.
Genuine Hotels.com guest review
Response by Hotel Continental Zurich - MGallery Collection
Dear Rae, Thank you so much for sharing your experience . Fantastic that you enjoyed your stay so much. See you soon again! Kind regards, Esko Rebstock, General Manager
1 night trip Mar 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Lovely Hotel with fabulous location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We loved the cozy atmosphere that starts at the lobby and extends to the rooms and dining and bar areas. The staff was very friendly and courteous always ready to help and inform. The location also is fantastic; walking distance to the main railway station. Lots of very good restaurants. I would advise you to try especially the "Casa Ferlin" just down the street. Also the King's Cover, this is the Restaurant of the Central Plaza Hotel, again just walking distance. Nice bar too. Of course all shopping areas very close including the Banhoffstrasse, which is the famous main shopping street.
Genuine Expedia guest review
Response by Hotel Continental Zurich - MGallery Collection
Dear Fatma, Thank you so much for your kind review. It has been a great pleasure indeed to have you as our guest. You should try our nice and cozy l'entupada restaurant during your next stay. See you soon in Zürich again. Kind regards Esko Rebstock General Manager
Other trip Mar 5, 2014
Fatma
US
4.0 / 5Excellent
"Well located and high quality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice room , though a little small. Short walk to train station and sights. Very clean, great service , wonderful breakfast
Genuine Hotels.com guest review
1 night trip Feb 8, 2014
D
US
5.0 / 5Outstanding
"convenient and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Too short just one overnight but wonderful breakfast and accommodations
Genuine Hotels.com guest review
1 night trip with friends Feb 8, 2014
Dr and Mrs. Boulukos
US
5.0 / 5Outstanding
"Perfect business hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Totally loved the hotel. Nice location close to the old city, very helpful staff, parking at spot. Room decoration is quite nice and it has all needed. Breakfast is perfect. I would definitely recommend the hotel
Genuine Expedia guest review
Other trip Jan 27, 2014
olga
US
4.0 / 5Excellent
"Comfortable enough"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
i really like this hotel, its not to far from the main train station and the shopping street, its just a two to three stops by the tram. However, this time, my room had a very odd smell throughout all my stay, i have contacted the reception and all they did was send the housekeeper with a disinfectant spray. the toilette-y smell still remains.
Genuine Hotels.com guest review
9 night trip Jan 14, 2014
Moza
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was one of the best hotels we have stayed at in Zurich. The service was excellent and if we had a question it was not put off but answer right away. They were the most friendly staff i have encounter and I travel and stay at lots of hotels all over the globe for work. We will stay there when we go back and will tell our friends that is the best place. We are moving to Zurich this year and we will tell friends to stay there when they come to visit us.
Genuine Hotels.com guest review
3 night trip Dec 27, 2013
Caleb
US
4.0 / 5Excellent
"Great option in Zurich"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Above all, the hotel staff here were all quite friendly energetic and helpful. Perfect for travelers in need of some assistance. The rooms are quite large by European standards. Appointments in the room are very nice though it might be time for some new beds. A decent amount of street noise at our room not he second floor. The breakfast there is superb and quite a good value if you get it included with the room. Hotel is very easy walk to older part of town and some other attractions. I would definable;y stay here again.
Genuine Hotels.com guest review
2 night trip Jan 1, 2014
RLevy
US
4.0 / 5Excellent
"comfortable hotel, central location, still close to the airport"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
nice hotel, central location with own parking garage, comfortable room, good breakfast buffet, nice, well sorted bar
Genuine Hotels.com guest review
2 night trip Nov 30, 2013
tigracc
US
1.0 / 5Poor
"Nice hotel, terrible bed..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel is excellent, if only... The bed wouldn't be so terrible. It was as if you lie in a hammock... You come out of it feeling like you've been tortured.... Otherwise, excellent...
Genuine Expedia guest review
Other trip Dec 3, 2013
Jacob
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent room and customer service
Genuine Hotels.com guest review
2 night trip Nov 17, 2013
Lisa
US
5.0 / 5Outstanding
"Great location, nice comfortable room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Less than 10 min walk from train station and the start of old town, which is very charming with great restaurants. Very comfortable bed and pillows and a nice bath/shower. Very quiet at night. Front desk was helpful with sightseeing info. Would stay here again!
Genuine Hotels.com guest review
3 night trip Oct 20, 2013
Pia
US
5.0 / 5Outstanding
"Dependable Hotel with excellent service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is the 4th time we have stayed here in the past two years. We appreciate the value for a city with expensive hotels.
Genuine Hotels.com guest review
1 night trip Nov 12, 2013
V.R. Parker
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I thought the maid service was terrible and the $35 breakfast buffet is a complete rip off. Also, the staff will hand you your bill almost at the same time you recieve your order. It's as if they are afraid everyone is going to skip out on their bill.
Genuine Hotels.com guest review
7 night business trip Nov 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Great relaxing hotel in central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have been staying in this hotel for many years when I visit Zurich for business or leisure. It is 5-7 min walk from central station, or 5-10 min walk to main tourist streets. Nevertheless, it is located just outside of main tourist area, making it nice and quiet area. Hotel has nice, clean, modern rooms. Fast wi-fi included. Great breakfast, though I would recommend to have it included in the room rate, otherwise it can get expensive. Nice small restaurant and bar. Staff are very friendly, and while I rarely had real issues there, when I had few small issues those were resolved quickly and in a very professional manner. Overall, I would recommend this hotel to anybody who want good quality for a mostly reasonable rates.
Genuine Hotels.com guest review
1 night trip Nov 3, 2013
Oleg B.
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Rooms are small but very near the central station. Elevator was not working well when we were there. Very helpful staff on the front desk.
Genuine Hotels.com guest review
2 night trip with friends Oct 28, 2013
Maria a
US
5.0 / 5Outstanding
"Conveniently located to the main train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel location.
Genuine Hotels.com guest review
1 night trip Oct 21, 2013
Jaime
US
5.0 / 5Outstanding
"Good property"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great stay
Genuine Hotels.com guest review
2 night trip Oct 23, 2013
Woody
US
5.0 / 5Outstanding
"Close to Train Station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was lovely. And this hotel is walking distance from the train station. Tram# 14 and Tram# 11 have a stop practically across the street. And I would recommend the breakfast. Very good as well as beautifully presented.
Genuine Hotels.com guest review
1 night family trip Oct 10, 2013
Dee
US
5.0 / 5Outstanding
"Comfortable Hotel, Convenient Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were only in Zurich for one night and wanted a nice hotel close to the train station. This hotel was within walking distance. The staff at the front desk was very helpful, recommending Zeughauskeller when we inquired about a good Swiss/German restaurant. They also called for reservations for us. The hotel was clean. The bed was exceptionally comfortable. The breakfast was expensive, but so is everything in Switzerland. There was a large variety of items on the buffet and it was good food, so we felt that we got our money's worth.
Genuine Expedia guest review
Other trip Oct 12, 2013
Ms Bobbie
US
4.0 / 5Excellent
"Small"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very tight room and tiny bathroom. Not enough plugs for electronics. Nice staff. Clean.
Genuine Expedia guest review
Other trip Oct 8, 2013
Traveler
US
5.0 / 5Outstanding
"Nice hotel, convenient to historic Zurich"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the location, close to the train station and to the historic district; the bed was perhaps one of the most comfortable beds I've ever slept in; thought the cost for breakfast was unreasonably high but that was the only negative
Genuine Expedia guest review
Other trip Sep 23, 2013
A Traveler
US
5.0 / 5Outstanding
"10 minute walk to main train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel staff is very friendly and helpful. The hotel puts out a 5 gallon jug of freshly pressed apple cider and it's wonderful! The rooms have nice high ceilings, but are very small. A little updating on the linens would be in order, as my duvet had holes in it. Breakfast was included in our price and was very varied. Overall, we were very satisfied. The neighborhood was completely commercial.
Genuine Hotels.com guest review
3 night trip Sep 11, 2013
Janet
US
4.0 / 5Excellent
"Nice Hotel in quite a good location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice staff. Good breakfest. Managment of the hotel is a little sub-par
Genuine Expedia guest review
Other trip Sep 15, 2013
Laura
US
3.0 / 5Good
"Very good location but hotel needs renovation"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
I spent 2 days with the family. Good location but rooms r v small.. system was down so we had to wait sometime to check in and one of the lifts was not working..
Genuine Expedia guest review
Other trip Sep 11, 2013
A Traveler
US
4.0 / 5Excellent
"Still an excellent hotel for business people, but."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I have stayed at this hotel several times over the last 5 years. They seem to have a reverse loyalty program. Each visit, the room is a little smaller, the location a little worse. I am not sure I will come back. The buffet breakfast is excellent, improved from my earlier stays. The lobby furnishings have a tired look, not really consistent with a "luxury" hotel, and there is now a very loud telephone ringer that interferes with conversation. The elevators were being repaired during this visit; it seems this repair program has gone on for many months, and it can mean a wait for the elevator at peak usage times.
Genuine Expedia guest review
Other trip Sep 6, 2013
A Traveler
US
3.0 / 5Good
"Great staff"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
The staff was wonderful, but our room smelled like a wet animal.
Genuine Expedia guest review
Other trip Sep 3, 2013
Alicia
US
4.0 / 5Excellent
"nice hotel close to the river,& main train station"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I like the hotel and the area it located in.it has all required facilities in my opinion.
Genuine Expedia guest review
Other trip Aug 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Zurich stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great experience, personnel friendly, good location.
Genuine Hotels.com guest review
6 night trip Aug 11, 2013
Jose
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Staff was very friendly. However, the hotel had a few maintenance issues when we stayed there. One of the elevators was out of service posing some logistical problems for guests. We had a car so the location was less problematic for us than others. Overall the experience was a bit more than average.
Genuine Hotels.com guest review
2 night family trip Aug 12, 2013
Mike
US
5.0 / 5Outstanding
"Top quality hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We chose to stay at the Continental due to its close proximity to the train station. Upon exiting the station, the hotel is five minute walk away. Located in a quiet business/residential neighborhood, the hotel is not much to look at from the exterior. The interior is another story, however. Four star hotels in Europe vary greatly in quality. Some are, in reality, three star hotels. Some are closer to five star hotels. The Continental might be the nicest four star hotel we have ever stayed in. Although we had booked a standard king room, we were upgraded to a superior king room with separate sleep and working areas and separate powder room and large bathroom. Everything about the room was first rate. In fact, everything about the hotel, including breakfast, was first rate. Highly recommended and would absolutely stay there again.
Genuine Hotels.com guest review
4 night family trip Aug 2, 2013
Allen
US
4.0 / 5Excellent
"Close to main train station"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
5 mins walk from main train station. Good service.
Genuine Hotels.com guest review
2 night romance trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Good Location in Zurich near Train Station w/ A-C!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a nice location a few blocks from the main Zurich HB train station. You can easily walk to it or take the trolley. The renovated rooms were nicely laid out with a comfortable king bed, lots of pillows, a refrigerator, coffee/tea service and a desk and a modern bathroom with good air conditioning. We were there during a heat wave and the a-c was a lifesaver. It was unbearably hot outside and fantastic to go back to the hotel to relax in comfort. Most hotels do not have A-C so this was well worth any up-charge compared to other locations. The Sunday brunch was nice and the bar setting good also. We had a large group and enjoyed the relaxing atmosphere/chairs in the bar. Everyone was very friendly. We'd definitely stay there again. We had 4 rooms for an extended family of 3 generations and a 1 year old baby and they provided a crib for the baby that worked out great. We left an un-air-conditioned restaurant at dinner to go back to the bar at the hotel to hang out as everywhere else was so hot. Nice to have that option!!!! It made sleeping pleasant!! We'd stay here again.
Genuine Expedia guest review
Other trip Jul 29, 2013
JerseyGal
US
5.0 / 5Outstanding
"Very Nice Hotel..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed my stay. The hotel was clean and the service was great. It's in walking distance to all major shopping and dinning areas as well as the main train station.
Genuine Hotels.com guest review
4 night business trip Jul 7, 2013
Rob
US
5.0 / 5Outstanding
"Quiet elegance close to city center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived at the Hotel Continental Zurich tired and confused after a day of travel hell. The staff were warm and helpful and the room large, airy, quiet, and confortable. It's easy walking distance from the train and to all the major features of Zurich, including churches, museums, the main shopping thoroughfare and the charming old city where there are lots of restaurants. Our only surprise was that the breakfast was not included--and it's expensive. The Swiss are much wealthier than we are and everything here is very expensive. The bathroom has both a deep tub and a separate shower, and there is an endless supply of soaps, shampoo, etc. The toilet is in a separate room from the rest of the bathroom. There was a coffeemaker that made either regular coffee or espresso from pods of ground coffee, and the coffee was nearly instantaneous and very good.
Genuine Expedia guest review
Other trip Jul 3, 2013
Kathie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The best MGallery hotel I have seen to date. Friendly staff. Located near the 11 and 14 tram stop. Very convienent. Large bathroom and very comfortable bed.
Genuine Hotels.com guest review
2 night family trip Jun 11, 2013
Julie
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Housekeeping was a hit or miss situation. We had to keep calling housekeeping on the weekend to make up our rooms.
Genuine Hotels.com guest review
6 night trip Jun 11, 2013
A Traveler
US
3.0 / 5Good
"not convenient to transportation"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Our rooms were not ready when we checked in and were not ready until well after 3:00 p.m. After complaining, they did send some fruit and water to the room and a coupon for a free drink. Dishes were left on the desk for several days w/o being picked up by cleaning service. But mostly we were a group of older travelers and it is not convenient to main tram stops and shopping w/o a good walk. We also thought that our price included breakfast, but that was not the case and were surprised there were additional taxes due at checkout
Genuine Hotels.com guest review
5 night trip with friends Jun 5, 2013
A Traveler
US
4.0 / 5Excellent
"Easy and short walk from train station."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly, helpful staff. Great buffet breakfast at fairly reasonable price. Easy walk to downtown old town. Room a bit small but comfortable and very quiet. Totally non-smoking hotel a real plus for us. Appreciated the bathtub for a good soak after long travel and lots of walking.
Genuine Expedia guest review
Other trip Jun 16, 2013
JC
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews