All hotels in Vienna, Austria
1 room, 2 adults
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Am Heumarkt 35-37ViennaVienna1030Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 335 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Value for money
    Fairly good value for money
  • Wellness Area
    Poor wellness & sports facilities
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5.0 / 5Outstanding
"Vienna hotel Am Konzerthaus"
The hotel was very nice. The persons at the front desk were extremely helpful and polite. The man working at the bar on Tuesday 12 January 2016 --run by a different operator--was a total waste of time. There were four persons in the bar. After waiting for ten minutes without any service I went to the bar to ask for help ordering drinks. He took another ten minutes to bring the drinks list to us. After waiting for another ten minutes I went to the bar to place the order. It took another ten minutes to get the drinks--the first two selections were not available. This man has no interest in the customers. Will never buy drinks here in the future. UI feel more like a victim than a Customer.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Guest, Thank you very much for your comments after your stay at MGallery Hotel Am Konzerthaus Vienna. I am delighted to see that you appreciated the friendliness and effectiveness of our reception staff. Howewer, i am really sorry that you had such troubles with the bar. I have already spoken with our restaurant manager, who will deal with this issue. Thank you very much to point out this problem. I hope we will have the oportunity to serve you again in the future. In the meantime, i wish you all the best. warm regards, Stéphanie Schuhmann Guest experience
2 night business trip Jan 11, 2016
A Traveler
US
5.0 / 5Outstanding
"Fantastic Vienna"
Fantastic... matress was old and should be replaced. I go to thjis hotel for at least 15 years and dont cha nge it.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Enrique, It is always a pleasure to welcome you and i am delighted to read that you enjoyed it, each time you are coming. Nevertheless, I am so sorry if the matress was not good enough for you. Please accept my apologise ...Next time, please, feel free to come to our reception and ask for another room.In the meantime, i wish you all the best and a happy new year! Warm regards, Stéphanie Schuhmann Guest Experience Agent
4 night romance trip Oct 8, 2015
Enrique
US
5.0 / 5Outstanding
"Absolutely Lovely!"
Absolutely loved everything about this hotel! The front desk staff was very friendly, welcoming and were very helpful with directions we needed and making recommendations for restaurants. The location is a little bit of a walk (10-15 minutes) from the downtown area, but there is also a subway station close by and taxis weren't hard to get. Otherwise, the area was quite and felt safe. The room was very spacious, clean and comfortable. The breakfast buffet in the morning was quite extensive - we always went before 8 am, so there was a minimal crowd.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Debra, Warmest greetings from MGallery hotel am Konzerthaus and thank you so much for the amazing feedback which you forwarded us on Expedia - much appreciated! Your kind words make me very proud and I am delighted to read that we could live up to your expectations in all areas and make your stay memorable one! It is a pleasure to read that you could take advantage of our central location, close to so many attractions and public transport. I am glad that you liked our art nouveau deco in the complete hotel and also the guestroom installations and breakfast. With kindest regards, Dafne Hauck (Guest Experience Supervisor)
2 night family trip Oct 2, 2015
Debra
US
4.0 / 5Excellent
"Great hotel in great location"
The best thing about this hotel was the comfy bed. The location is fairly close to the subway and the tram stops. The staff were friendly and helpful. The restaurant is not that good and overpriced. Skip their breakfast which was pricey with mediocre food.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Mary Ann, thank you for choosing to stay in our MGallery hotel am Konzerthaus during your stay in Vienna. I am glad to read that you enjoyed your stay with us and liked the facilities of your room and especially appreciated the location of our hotel which is indeed really close to different metros, trams and also walking distance of most the Viennese attractions. I am sorry about the problem you experienced in our restaurant, during your breakfast; please allow me to express my sincerest apologies. With warmest regards, Dafne Hauck Guest Experience Supervisor
1 night romance trip Oct 1, 2015
Mary Ann
US
4.0 / 5Excellent
"Near concert houses and restaurants ..."
Pleasant short stay .. enjoyed walking to the sites ...
Genuine Expedia guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear guest! It is a real pleasure to read that you could take advantage of our central location and liked the comfort of our beds so much. Please allow me to add, that in case of a next visit you can ask at any time for extra towels or other amenities. Best regards, Dafne Hauck (G.E.Supervisor)
Other trip Sep 27, 2015
A Traveler
US
3.0 / 5Good
Mediocre. Needs significant upgrading and cleaning
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Guest, We thank you for your comments on your recent stay at MGallery Hotel Am Konzerthaus Vienna. Please be assured that we are most grateful that you have taken the time to bring the above mentioned matters to our attention. It is through constructive comments such as yours, that we are able to monitor our operations more closely and take corrective action where required. We would like to express our apologies for the disappointment you must have felt over your recent stay and we trust that you will not judge us in this one experience. We hope to welcome you again- Best regards, Stephanie Schuhmann Guest Experience Agent
2 night trip with friends Jul 31, 2015
Gregory
US
4.0 / 5Excellent
"Great hotel located in a great central location."
Very good. Single room a bit small but double rooms great. Highly recommend.
Genuine Expedia guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Donna! Thank you so much for your recent stay at our MGallery hotel am Konzerthaus and for writing a feedback on Expedia - much appreciated! I am pleased to read that you enjoyed so much your stay -more in the double than in the single room- at our house. We really wish to have the possibility to welcome you back again in the near future! With best regards, Dafne Hauck Guest Experience Supervisor
Other trip Jul 30, 2015
USA Travelers
US
5.0 / 5Outstanding
"Great Location in wonderful area of Vienna"
Staff wonderful... Accommodations clean and comfortable. Breakfast had a great variety and it was delicious. Single room bathroom was small but modern and clean. Would absolutely recommend to others.
Genuine Expedia guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear guest! Thank you for choosing our hotel am Konzerthaus during your stay in Vienna. It is a great pleasure to read that you enjoyed your guestroom as well as our breakfast so much! Thank you also for sharing such a nice review about our staff, it is the best motivation for all of us to keep improving the service offered day by day. We really hope to have the option to welcome you back again real soon. With kindest regards, Dafne Hauck Guest Experience Supervisor
Other trip Jul 19, 2015
USA Travelers
US
5.0 / 5Outstanding
"Vienna dream come true"
Brought my 91 y/o mother to Vienna as her life dream. This hotel was a great deal for its location, rates, food and staff. My mother felt very comfortable and at ease. Very helpful front desk, especially one that went the extra mile to please us. Will recommend this hotel to anyone traveling to Vienna. If I ever come back, yes it will be Hotel Am Konzerthaus.
Genuine Expedia guest review
Other trip May 17, 2015
Jaime
US
5.0 / 5Outstanding
"Highly recommend, great hotel staff!"
One of the best hotel experiences I ever had. The front desk staff is friendly, helpful, and knowledgeable, in short, fabulous. The room was clean, comfortable, and modern. Security was omnipresent in the design of the hotel. The neighborhood was safe and secure, across from The Vienna Konzerthaus, and adjacent to a bus stop that would take a very short ride to Karlsplatz from which you can access all of Vienna. The attached restaurant was snooty and expensive, but food was good. All-in-all a fantastic hotel experience.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Sir, Thank you very much for choosing to stay at Mgalley Hotel Am Konzertaus Vienna and for taking the time to post this wonderful review. We are truly glad to have exceeded your expectations, as it is our aim to make each of our guests happy . We want to offer a memorable moment along with an upgraded service, as I can see, you could have this experience with us, which is more than wonderful for us! our entire team and I look forward to welcoming you back soon Warm regards, Stephanie Schuhmann Guest Experience Officer
4 night romance trip Apr 2, 2015
David S
US
4.0 / 5Excellent
"Ideally situated"
Good on the whole thanks to fantastic receptionists. Bad breakfast experience.
Genuine Expedia guest review
Other trip Mar 21, 2015
Sara
US
5.0 / 5Outstanding
"Great for Business /Great Location"
Good to be back in a high service and quality European hotel...simple as that!
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Robert, Thank you for taking your time to give us your feedback about your stay in the hotel am Konzerthaus Vienna. We are really pleased to read that you enjoyed the stay with us and hope to welcome you back again in the not too distant future. Best regards from Vienna, Dafne Hauck Guest Experience Supervisor
2 night business trip Mar 7, 2015
Robert
US
5.0 / 5Outstanding
"A great hotel in an accessible location."
The hotel was in a very good location. It was a bit of a walk (over 1 km) from the S-bahn and the CAT station, which could be hard with heavy bags, but it was fine because we had good weather and had rollerbags. We found it easiest to get off at Rennweg, and walk down Rennweg street from the train station, given that the sidewalks were wider and lacked cobblestones. The streets recommended by Google Maps were narrow, sometimes without sidewalks and the hills, stairs, and cobblestones weren't the easiest to maneuver. Given that we like to walk, the location was really accessible to the old part of the city, and close to Salm Brau, an awesome brewery/eatery, and the theater district. The hotel staff was really helpful, proficient in English, and the breakfast was outstanding (such a selection)! The room was clean, quiet, and well equipped. I would recommend it to anyone.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Kevin! Thank you so much for such an extensive feedback about your stay with us and to share the experience of your stay with other Expedia users. We are really glad to read that you enjoyed our great location and that you felt comfortable with our team. It is also really nice to know that you liked so much your room and the breakfast in our restaurant. Hoping to have the possibility to welcome you back soon in our hotel am Konzerthaus! Best regards, Dafne Hauck Guest experience supervisor
1 night romance trip Feb 23, 2015
Kevin
US
5.0 / 5Outstanding
"Highly recommended!"
The hotel has amazing value for the price. In a great location, it has a very good standard. The room was very comfortable, well planned, very clean and had a nice art deco/Gustav Klimt touch. We slept well, not experiencing any noise. The breakfast is really nice with a varied and quality food offered and a nice sitting area. The only down side was that there was no iron in the room. Since we came to Vienna for a event we really needed to touch up our outfits and were relying on finding an iron in the room as it is the case in a lot of hotels. The staff however was very helpful, we asked for a solution at the reception and the next day an iron and ironing table were waiting for us in the room. We felt taken care of and that the staff made an effort to accommodate our request.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Ewa, Thank you very much for choosing to stay at Mgalley Hotel Am Konzertaus Vienna and for taking the time to post this wonderful review. We are truly glad to have exceeded your expectations, as it is our aim to make each of our guest happy .Furthermore, we want to offer a memorable moment along with an upgraded service....You had this experience....It is fantastic for us! Our entire team and I look forward to welcoming you back soon Warm regards, Stephanie Schuhmann Guest Experience Officer
3 night family trip Feb 13, 2015
Ewa
US
5.0 / 5Outstanding
"Nice hotel with a friendly staff."
The employees of the hotel are very friendly and the hotel is clean and well kept. The breakfast was varied and rich and the service was also very good.
Genuine Expedia guest review
Other trip Feb 5, 2015
Irina
US
5.0 / 5Outstanding
"Very Pleased"
I was very pleased with the hotel. Affordable, comfortable and good room size. It was a little bit of a walk to the city center or old town area but also in between the train and this area so convenient in that respect. I would recommend this hotel.
Genuine Hotels.com guest review
Response by Hotel Am Konzerthaus Vienna - MGallery Collection
Dear Guest, Thank you very much for your feedback- I am glad to read that you had a very good experience in our hotel. I wish you all the best! Warm regards, Stephanie Schuhmann Guest Experience Officer
3 night trip with friends Jan 3, 2015
Rhonda
US
5.0 / 5Outstanding
"Comfortable & Convenient"
Great staff & ideal location. Really comfortable room with Klimt headboard!! Housekeeping skipped cleaning my room though - so i checked in to someone else's dirty towels!!! Reception staff quickly found me another room & was very apologetic.
Genuine Hotels.com guest review
3 night trip Nov 11, 2014
Deborah
US
4.0 / 5Excellent
"Hotel am Konzerthaus"
Overall, we had a great stay at this hotel. The room was quite nice, especially the bed. The hotel is is an excellent, convenient, and relatively quiet part of the Inner City of Vienna. We could walk to almost all the major sights in Vienna. The staff was very friendly. The only issue was the room was a bit warm, despite having air conditioning. It was about 75 during the day, even though it was early Oct. That said, we'd definitely stay there in cold weather, just not warm weather.
Genuine Hotels.com guest review
5 night romance trip Oct 8, 2014
Keith
US
3.0 / 5Good
"Bad for business travellers"
Did not have a good time. The streets were way too noisy, couldn't get any sleep. The internet and air conditioning was horrible, and there was a line of guests constantly complaining about it. Decent location, but I would not stay there again. As for the staff, very friendly...but they couldn't resolve the logistics issues of the hotel.
Genuine Hotels.com guest review
1 night business trip Sep 17, 2014
A Traveler
US
4.0 / 5Excellent
"I WILL RETURN!"
Great customer service, very helpful, welcoming, free concierge who helps a lot with local attractions. Excellent! Comfortable mattress and bedding. It is close enough to subway to walk to. It is quiet. The restaurant is very comfortable, and a very good food, beer and wine. I really recommend this hotel. I will return to visit Wien soon.
Genuine Hotels.com guest review
2 night trip Sep 3, 2014
DESOUZA
US
5.0 / 5Outstanding
"Best hotel during Europe trip"
Was traveling with wife for 10 days all over Europe. Without a doubt this hotel left us with the best satisfaction - great customer service (very helpful, welcoming, free concierge services who helps a lot with local attractions), amazing breakfast (we had to skip lunch after breakfast like this), king bed, all amenities in the room, decent internet in the room, very nice location (everything is within walking distance)
Genuine Hotels.com guest review
2 night family trip Aug 25, 2014
Sergey
US
5.0 / 5Outstanding
"Family visit to Vienna"
We chose this location for cost and convenience for a first visit to Vienna. The hotel was an excellent overall value for our family.
Genuine Expedia guest review
Other trip Aug 14, 2014
Mike
US
5.0 / 5Outstanding
"Special Hotel in the Heart of Vienna"
Our large room was beautifully and appropriately appointed (a Klimt reproduction graced the wall behind the bed!). The hotel has a first-class feel and was very comfortable. The free WIFI was reliable and we were able to print documents without charge. The staff was very professional and helpful. We also appreciated that everyone spoke excellent English. Air conditioning and a king-size bed aren't always easy to find in Europe, so we greatly appreciated these features. We had a great stay and would gladly return. We stayed in several hotels on our two-week trip in Europe; this was our favorite!
Genuine Expedia guest review
Other trip Jul 19, 2014
Debbie
US
5.0 / 5Outstanding
Beautiful hotel, excellent service, and a very close and convenient walk to the city center.
Genuine Hotels.com guest review
3 night trip Jun 30, 2014
A Traveler
US
4.0 / 5Excellent
The hotel was very nice and staff very friendly. The breakfast was very good and it became the main meal of the day. The concierge tried to help us with evening activities -- was very nice but basically, she surfed the web for us.
Genuine Expedia guest review
Other trip May 21, 2014
A Traveler
US
5.0 / 5Outstanding
We enjoyed our stay at Am Konzerthaus, the staff was friendly, and helpful. It was about a 2-3 block walk to trams, U-Bahn (metro), gormet grocery store, and the walking plaza with shops, cafes, and sites. Gorgeous city, LOVE Vienna
Genuine Hotels.com guest review
3 night trip with friends Apr 30, 2014
Hilery
US
5.0 / 5Outstanding
"Perfect for business or touring"
We spent 7 nights at the Konzerthaus. The first day was all business for my husband. The remainder was our vacation. The hotel is a couple of blocks off of the ring road of the city that contains most points of interest . This is a good thing because it is in a very quiet, low traffic neighborhood. Since Vienna is not a large city, this location was a perfect starting point for all of our trips on foot. For a week, we walked everywhere. No need for a car in Vienna. The hotel staff were very helpful. They helped us with our touring plans and gave great recommendations for restaurants. They genuinely cared about our experience of their city. The rooms are well sized and well appointed. Big beds. Four fluffy pillows. Top quality linens. The room was absolutely silent. Because this caters to a business crowd, the lobby and hallways were very quiet. We highly recommend this hotel.
Genuine Expedia guest review
Other trip Feb 13, 2014
A Traveler
US
4.0 / 5Excellent
This was a lovely hotel within good walking distance to the square and museums. However. Our room was too hot and although breakfast was plentiful something was missing. We only had breakfast one morning and passed on the other two. The desk staff was excellent but the hotel coccierge was disappointing and not helpful. We wanted some guidance for dinner and he was not willing to invest any time in helping us choose a restaurant.
Genuine Expedia guest review
Other trip Dec 30, 2013
phyllis
US
4.0 / 5Excellent
"good hotel in a good location"
as quoted in the title the hotel is very pleasent , breakfast is very good and the staff is wellcoming and helpful. the hotel is 5 minutes walk from the ring and few minutes from the tram and other attractions
Genuine Expedia guest review
Other trip Dec 22, 2013
Rafi
US
5.0 / 5Outstanding
"Outstanding!"
The cleanest, most pleasant hotel I have experienced! Beautiful, spacious rooms and lounge, and friendly, accommodating staff. Great location, too! And best of all: affordable!
Genuine Hotels.com guest review
2 night trip Nov 15, 2013
Ann
US
3.0 / 5Good
"More like a comfortable 3 star."
This is hotel is a fine if you expect a clean 3 star hotel with 4 star service. It is certainly a good enough hotel for the price paid-but it is not M gallery level and not a 4 star. Rooms are small and cramped, furniture is dated, beds are not the most comfortable. There are too many tour groups and too much noise. Feels a bit like a train station.
Genuine Expedia guest review
Other trip Dec 3, 2013
mmoa
US
1.0 / 5Poor
"Not very friendly or knowledgable"
Arrived at close to 11 on a Sunday night and was given poor service when I tried to get something to eat. I was told in a condescending way that the "of course the kitchen was already closed". When I asked i another restaurant might be open nearby he said absolutely not, that all kitchens in the area were closed (turned out not to be true). He begrudgingly agreed to allow me to order from the room service menu, but didnt have a menu handy. He left, presumably to get a menu, but he didnt say why. I was leaving the hotel as he returned, going to find a late night sausage kiosk at the suggestion of the front desk, as the server failed to return in a timely manner. I found a wonderful pub around the corner. Had a nice burger and a beer.
Genuine Hotels.com guest review
2 night business trip Nov 10, 2013
Jonathan
US
5.0 / 5Outstanding
"Wonderful Vienna stay at wonderful hotel"
My wife and I spent 3 nights in Vienna last week. Vienna is a special city that we both loved, and one of the reasons was due to our stay at the Am Konzerthaus Hotel in Vienna. Centrally located, with a warm and professional staff. The boutique hotel is beautiful, with an attractive lobby and rooms that had everything you could need, including extremely comfortable mattress and bedding and a modern bathroom. We would recommend it to anyone visiting Vienna.
Genuine Expedia guest review
Other trip Oct 4, 2013
Bob
US
4.0 / 5Excellent
Pleasant hotel well located for exploring the city.Close to all transport links and walking distance to the train terminal for the Airport. We did not have Breakfast at the hotel as we thought it expensive.Plenty of options nearby.If you only want a continental breakfast McCafe in the square nearby is excellent value.Excellent coffee and rolls/crossants served on proper crockery. As regards services in the Hotel the only criticism was the very poor internet connection.
Genuine Venere guest review
Other trip Sep 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location and Helpful staff"
The check in experience is simply awesome.....the location is great as it within walking distance to many great places...I will be back to this hotel
Genuine Hotels.com guest review
2 night trip with friends Sep 5, 2013
Winston
US
5.0 / 5Outstanding
"Great Stay!"
Very convenient, comfortable and nice. We got there at 8am, dead tired from a long trip and we were allowed to check in....Fantastic service and great hotel!
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
A Traveler
US
5.0 / 5Outstanding
"come and meet the staff"
staff were wonderful and happy to help that was both the reception and the bar. I would go there again because of them
Genuine Expedia guest review
Other trip Aug 28, 2013
A Traveler
US
4.0 / 5Excellent
"Lovely Vienna Hotel"
Lovely European boutique hotel, well situated, very clean and comfortable.
Genuine Hotels.com guest review
1 night trip Aug 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Hotel in Vienna"
It was a nice & clean Hotel, the staff was friendly & helpful all the time(We ask a lot of questions)." We spent a total of 8 days there". It is close enough to Subway to walk to, plus around 10 blocks to a very big shopping area and restaurants. We could walk to look at the old sights, a lot of walking but we new we would have to do that. Really enjoyed the experience in Vienna and the Hotel gave us some suggestions as to what to see besides what we had planned already.
Genuine Expedia guest review
Other trip Aug 8, 2013
RB
US
5.0 / 5Outstanding
"Great spot in Vienna"
Very good location for walking to the tourist attractions. The staff was very helpful and friendly. The breakfast was very good. The rooms were spacious and the air conditioning worked well.
Genuine Hotels.com guest review
3 night family trip Jul 11, 2013
Dianna
US
5.0 / 5Outstanding
"Excellent beds, air conditioning, and location"
This lovely hotel is located on the outer fringe of the Ringstrasse so I was able to walk almost everywhere. Karlsplatz and Belvedere Palace are very close. The tram is a half a block away if you do not want to walk. Passes may be bought at the nearby tabacchi shops. Front desk personnel are really nice and service oriented. They are more than happy to provide tourist information without pushing a tour package on you. The decor of the hotel is based on the art of Gustav Klimt which I loved but may not be everyone's taste. The bed was extremely comfortable with top quality linens. I arrived with an aching back due to another hotel's bed and one night in this hotel's bed alleviated my pain. Europe was having an intense heat wave and this hotel's ac could handle it which does not always happen in Europe even with large chain hotels. All the room amenities were in good working order. I did not eat at the restaurant so I cannot comment on the food quality or value. I was a female solo traveller and felt totally safe and respected here.
Genuine Expedia guest review
Other trip Aug 2, 2013
Patty
US
4.0 / 5Excellent
"Nice hotel off the main strip"
The hotel was nice but a little too far off the main area. The room was a good size and the air conditioning worked great. The bed was very comfortable and the hotel was quite. Great for a good nights sleep. Overall we enjoyed the hotel. The staff was very helpful and the price of the room was good for Vienna. Being your walking shoes. You'll need them to get round Vienna and to the main areas.
Genuine Expedia guest review
Other trip Jul 26, 2013
Nancy
US
3.0 / 5Good
"Expected More!"
This hotel is located right across from the Vienna Konzerthaus and Musikverein which is great if these are in your visit plans, but a 20 minute walk to the main destinations in the old town and along the ring strasse. Also a 5 minute walk to the closest U Bahn stations. It is a relatively modern hotel but is disappointing in many ways. We reserved a deluxe room and were shown an absolutely atrocious little room on the "business class" floor when we checked in, and which also reeked of cigarette smoke. We were then offered a room twice the size which had been recently renovated on another floor (despite being told that "all the rooms with king beds were the same"). This room also had issues - broken air conditioning, broken door handle, leaky faucet - which were fixed after complaining... But, really. Also, the breakfast is poor - lousy selection and items running out never to be replaced (e.g. One wedge of Brie is expected to suffice for the all the hotel's guests). Plus the serving area is cramped and requires elbow pads to compete for the slim pickings. While not a total disaster, there are better choices out there and we won't be back.
Genuine Hotels.com guest review
3 night trip Jul 4, 2013
A Traveler
US
5.0 / 5Outstanding
"convenient to all"
The hotel was great. The staff was very helpful and accommodating. I would stay there again!!
Genuine Hotels.com guest review
3 night trip Jun 29, 2013
A Traveler
US
4.0 / 5Excellent
"Fine hotel within walking distance to central Vien"
The hotel is beautifully decorated in Secessionist design. The design of the furniture and rooms was very nice. The bed was comfortable. It was one block from the Strassenbahn that took you into town and near several theaters and music halls. The front desk staff was helpful in giving directions and all spoke English and German. The restaurant was moderately priced for dinner and delicious. Breakfast was very ample and elaborate to include eggs, sausage, bacon, wursts and cheeses, but was costly.
Genuine Expedia guest review
Other trip Jun 20, 2013
Michael
US
5.0 / 5Outstanding
"Great air conditioning!"
Arrived Vienna during near record heat--90's! Air conditioning--air movement in general-- is still primitive in Europe compared to the US but this hotel had a great cooling system that I would rank with any hotels in Vegas! Great bed, great staff and great location near the center of Vienna.
Genuine Expedia guest review
Other trip Jun 20, 2013
ED
US
5.0 / 5Outstanding
"Working at Vienna Konzerthaus"
I was working at the Vienna Konzerthaus and could see the hotel from my room, so the location couldn't have been better. The check-in staff was very helpful, and more 5:00am check-out went without a problem.
Genuine Hotels.com guest review
3 night trip May 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location"
This hotel was lovely. It is within easy walking distance of great shopping, good restaurants, and places of interest. The hotel staff is very helpful with directions and suggestions. I would definitely stay here again.
Genuine Hotels.com guest review
5 night trip with friends May 19, 2013
A Traveler
US
4.0 / 5Excellent
"close to parks. walking, museums"
We appreciated the quiet location, access to parks, walking, museums, pedestrian walkways.
Genuine Hotels.com guest review
5 night family trip May 14, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Fabulous hotel & restaurant."
Fabulous hotel. Restaurant was also great for dinner. The menu was a bit confusing but we had a wonderful waitress and the food was delicious. Would definitely recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Mar 29, 2016
Bec
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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