The cleanest, most pleasant hotel I have experienced! Beautiful, spacious rooms and lounge, and friendly, accommodating staff. Great location, too! And best of all: affordable!Genuine Hotels.com guest review
"More like a comfortable 3 star."
This is hotel is a fine if you expect a clean 3 star hotel with 4 star service. It is certainly a good enough hotel for the price paid-but it is not M gallery level and not a 4 star. Rooms are small and cramped, furniture is dated, beds are not the most comfortable. There are too many tour groups and too much noise. Feels a bit like a train station […] . Read moreGenuine Expedia guest review
"Not very friendly or knowledgable"
Arrived at close to 11 on a Sunday night and was given poor service when I tried to get something to eat. I was told in a condescending way that the "of course the kitchen was already closed". When I asked i another restaurant might be open nearby he said absolutely not, that all kitchens in the area were closed (turned out not to be true). He begrudgingly […] agreed to allow me to order from the room service menu, but didnt have a menu handy. He left, presumably to get a menu, but he didnt say why. I was leaving the hotel as he returned, going to find a late night sausage kiosk at the suggestion of the front desk, as the server failed to return in a timely manner. I found a wonderful pub around the corner. Had a nice burger and a beer. Read moreGenuine Hotels.com guest review
"Wonderful Vienna stay at wonderful hotel"
My wife and I spent 3 nights in Vienna last week. Vienna is a special city that we both loved, and one of the reasons was due to our stay at the Am Konzerthaus Hotel in Vienna. Centrally located, with a warm and professional staff. The boutique hotel is beautiful, with an attractive lobby and rooms that had everything you could need, including extremely […] comfortable mattress and bedding and a modern bathroom. We would recommend it to anyone visiting Vienna. Read moreGenuine Expedia guest review
"Great location and Helpful staff"
The check in experience is simply awesome.....the location is great as it within walking distance to many great places...I will be back to this hotelGenuine Hotels.com guest review
Very convenient, comfortable and nice. We got there at 8am, dead tired from a long trip and we were allowed to check in....Fantastic service and great hotel!Genuine Hotels.com guest review
"come and meet the staff"
staff were wonderful and happy to help that was both the reception and the bar. I would go there again because of themGenuine Expedia guest review
"Lovely Vienna Hotel"
Lovely European boutique hotel, well situated, very clean and comfortable.Genuine Hotels.com guest review
"Hotel in Vienna"
It was a nice & clean Hotel, the staff was friendly & helpful all the time(We ask a lot of questions)." We spent a total of 8 days there". It is close enough to Subway to walk to, plus around 10 blocks to a very big shopping area and restaurants. We could walk to look at the old sights, a lot of walking but we new we would have to do that. Really enjoyed […] the experience in Vienna and the Hotel gave us some suggestions as to what to see besides what we had planned already. Read moreGenuine Expedia guest review
"Great spot in Vienna"
Very good location for walking to the tourist attractions. The staff was very helpful and friendly. The breakfast was very good. The rooms were spacious and the air conditioning worked well.Genuine Hotels.com guest review
"Excellent beds, air conditioning, and location"
This lovely hotel is located on the outer fringe of the Ringstrasse so I was able to walk almost everywhere. Karlsplatz and Belvedere Palace are very close. The tram is a half a block away if you do not want to walk. Passes may be bought at the nearby tabacchi shops. Front desk personnel are really nice and service oriented. They are more than happy […] to provide tourist information without pushing a tour package on you. The decor of the hotel is based on the art of Gustav Klimt which I loved but may not be everyone's taste. The bed was extremely comfortable with top quality linens. I arrived with an aching back due to another hotel's bed and one night in this hotel's bed alleviated my pain. Europe was having an intense heat wave and this hotel's ac could handle it which does not always happen in Europe even with large chain hotels. All the room amenities were in good working order. I did not eat at the restaurant so I cannot comment on the food quality or value. I was a female solo traveller and felt totally safe and respected here. Read moreGenuine Expedia guest review
"Nice hotel off the main strip"
The hotel was nice but a little too far off the main area. The room was a good size and the air conditioning worked great. The bed was very comfortable and the hotel was quite. Great for a good nights sleep. Overall we enjoyed the hotel. The staff was very helpful and the price of the room was good for Vienna. Being your walking shoes. You'll need them […] to get round Vienna and to the main areas. Read moreGenuine Expedia guest review
This hotel is located right across from the Vienna Konzerthaus and Musikverein which is great if these are in your visit plans, but a 20 minute walk to the main destinations in the old town and along the ring strasse. Also a 5 minute walk to the closest U Bahn stations. It is a relatively modern hotel but is disappointing in many ways. We reserved a […] deluxe room and were shown an absolutely atrocious little room on the "business class" floor when we checked in, and which also reeked of cigarette smoke. We were then offered a room twice the size which had been recently renovated on another floor (despite being told that "all the rooms with king beds were the same"). This room also had issues - broken air conditioning, broken door handle, leaky faucet - which were fixed after complaining... But, really. Also, the breakfast is poor - lousy selection and items running out never to be replaced (e.g. One wedge of Brie is expected to suffice for the all the hotel's guests). Plus the serving area is cramped and requires elbow pads to compete for the slim pickings. While not a total disaster, there are better choices out there and we won't be back. Read moreGenuine Hotels.com guest review
"convenient to all"
The hotel was great. The staff was very helpful and accommodating. I would stay there again!!Genuine Hotels.com guest review
"Fine hotel within walking distance to central Vien"
The hotel is beautifully decorated in Secessionist design. The design of the furniture and rooms was very nice. The bed was comfortable. It was one block from the Strassenbahn that took you into town and near several theaters and music halls. The front desk staff was helpful in giving directions and all spoke English and German. The restaurant was moderately […] priced for dinner and delicious. Breakfast was very ample and elaborate to include eggs, sausage, bacon, wursts and cheeses, but was costly. Read moreGenuine Expedia guest review
"Great air conditioning!"
Arrived Vienna during near record heat--90's! Air conditioning--air movement in general-- is still primitive in Europe compared to the US but this hotel had a great cooling system that I would rank with any hotels in Vegas! Great bed, great staff and great location near the center of Vienna.Genuine Expedia guest review
"Working at Vienna Konzerthaus"
I was working at the Vienna Konzerthaus and could see the hotel from my room, so the location couldn't have been better. The check-in staff was very helpful, and more 5:00am check-out went without a problem.Genuine Hotels.com guest review
This hotel was lovely. It is within easy walking distance of great shopping, good restaurants, and places of interest. The hotel staff is very helpful with directions and suggestions. I would definitely stay here again.Genuine Hotels.com guest review
"close to parks. walking, museums"
We appreciated the quiet location, access to parks, walking, museums, pedestrian walkways.Genuine Hotels.com guest review
"Good hotel, convenient location"
The hotel is quiet good. Located close to the metro and to Wien Mitte. Walking distance to the major sights. You can easily access the airport via the very convenient CAT train. The hotel is 4 stars, however in my opinion is more like 3 1/2 stars. Well decorated, but some of the furniture is worn. There are some cracks on the walls and small damages […] to the furniture. If you want a good tourist class hotel - it is for you. But if you are looking for an impressing 4 star luxury hotel - you should chose something else. Read moreGenuine Hotels.com guest review
"Good for walking distance acсess to Belvedere"
too many courtyard-view rooms (( and a lack of light in room- it will be good for Drakula' fans onlyGenuine Expedia guest review
"great hotel in vienna !"
A very nice well designed hotel and well located hotel. The hotel staff was above average, helping in every possible way Breakfast was excellent with excellent service and great variety of food We highly recommend this hotel for everybody!Genuine Expedia guest review
"Great location for tourists"
We really enjoyed our stay here. It was quiet and close to the Metro. It was also within walking distance of many attractions. The hotel was clean and well kept. Hotel staff were very professional and helpful. There is a designated taxi stop on the corner next to the hotel.Genuine Hotels.com guest review
"Perfect for Viennese sightseeing"
This hotel is an easy walk to every sight in Vienna and is beautifully maintained as well! All of the staff were extremely helpful and friendly in giving us suggestions as well as taking good care of us at check-in and check-out. Loved the toiletries for the shower.Genuine Hotels.com guest review
"nice hotel with quality service"
Hotel has good location in historical center of Vienna close to Opera and Belvedere , rooms are quit and clean, stuff are very professional and friendly, English speaking and all time open for any questions. The breakfast is reach and tasty.Genuine Hotels.com guest review
Bathroom was a little cramped and poorly designed. I stubbed my toe at least three times on the door stop. But the bath tub was great - deep and comfortable enough to take a bath.Genuine Expedia guest review
"Very friendly hotel that is close to the Metro"
This hotel had very friendly staff and a great location in Vienna. It is very close to the metro & fun neighborhoods. The only drawback was the expensive breakfast.Genuine Hotels.com guest review
location is good. room is clean. stuff is very nice.Genuine Expedia guest review
"Good hotel , room not prefect"
Beautiful spa & swimming pool. The window in our room open to the inner side of the hotel , without fresh airGenuine Expedia guest review
The hotel is in a great location. It is about 5 minutes from the state opera house, which is the hub for all sight seeing tours and shopping. The facility was clean and well maintained. We arrived early and were able to check-in earlier than regular time. Overall the experience was good. The customer service overall was very good, but there was a night […] manager who made some racist remarks and was offensive. All the other people were super nice and curteous.The other thing is the breakfast was 18 euro per person, which is a bit pricey. There are a lot of other options near by for half the price. Read moreGenuine Expedia guest review
"Nice rooms, terrible dinners"
Rooms are in good conditions. It was quiet. Hotel is located in a boring block of banks and offices, but is at walking distance to Hofburg, subway, and parks. The staff at reception is very well trained, helpful and efficient.Our worst memory is about the hotel restaurant. One time we ordered dinner to the room - we received it more than an hour later […] and it was cold. On the other evening we were having dinner in the hotel restaurant. It was very slow, food was cold and undercooked. There are no other restaurants in the area, so if it is rainy or cold outside or you are too tired to walk 15 min to streets full of night life, you will probable not enjoy the end of your day. Breakfast is excellent but it's the same every morning. Read moreGenuine Hotels.com guest review
"Great place to stay in Vienna"
We found the Am Konzerthaus to be a great value. Very reasonably priced, comfortable and close to everything. We would definitely stay there againGenuine Hotels.com guest review
"No question: Great and convenient four-star choice"
First things first: Big thanks to Luna Martinez, Julia Loschenbrand and Christophe Delore for their outstandingly professional and warm help during my three-day stay. In addition to keeping everyone happy, they were doubling as front desk agents and concierges during the weekend. Room was spotless, although chamber maid was a bit sloppy with bed making. Location […] is quiet, yet very close to all downtown attractions. The farthest, the Rathaus (city hall) is a 20 minute leisurely walk. All others are closer. Stadt Park subway station just two blocks away. Included breakfast catered to everyone's taste. Had dinner one night and food was three out of five stars with OK service. WiFi worked great! Read moreGenuine Expedia guest review
"Clearly an excellent choice"
great location near inner/old city, museums and entertainment. Convenient access to public transportation. Staff very in reception very helpful. Rooms very quiet.Genuine Expedia guest review
"A dash of class"
This is a bright, inviting hotel in an upmarket part of town but very convenient to Belvedere Gardens and a 15-minute walk to the Ringstrasse. The art deco motif sets a stylish tone which sets this hotel apart from some more prepackaged offerings. The room was comfortable, with a delightful king size bed and ultra-fluffy pillows. The breakfast buffet […] is one of the best, and the a la carte restaurant serves up haute cuisine dinners. Staff were helpful and professional. A little business centre with internet access was a handy bonus. Read moreGenuine Expedia guest review
"Comfortable Stay at Vienna"
Nice rooms with comfy beds. Location is also good. Parking is a bit pricey at 22 EUR but it is Vienna.Genuine Hotels.com guest review
"Very friendly staff, very helpful"
Oveall I really enjoyed this hotel. The location was good the rooms were very similar to what you'd expect in a western hotel , like what you would see in a Hilton or hyatt hotel in the U.S. The staff was great - very helpful and friendly gave helpful pointers and directions and good recommendations. I would stay here again.Genuine Expedia guest review
Great location and VERY helpful front desk staff. We thoroughly enjoyed our stay.Genuine Hotels.com guest review
"Enjoy the proxmity and quietness of Vienna"
The hotel is just 10-minutes walk to the city centre (Opera house, St. Stephan Church) and 7 minutes to the closest metro station. One can also walk 15 minutes to the street market, Naschmarktv, to enjoy fresh seafood and shop with a great varieties of food products. Also, the hotel provides famous French branded toiletries. If you like small cozy […] hotel, this is the right choice! Read moreGenuine Expedia guest review
Good location, about 10 minutes from the Karlsplatz U-Bahn station and 20 minutes or so on foot to the center. Very high quality, especially considering the surprisingly low price. Modest-sized room with a very comfortable bed and a big tub. After more than a week in budget accommodations elsewhere in Europe, this was a real pleasure.Genuine Hotels.com guest review
Very nice place. Service was great. employees very friendly and very helpful, and super breakfast buffet. Clean, comfortable room and nice bathroom. Free wifi was a major plus. Walking distance to tram, Ubahn, and city bikes. Bus stop outside the hotel. Would DEFINITELY stay here again.Genuine Expedia guest review
This hotel was an excellent choice for our stay in Vienna. Great location with tram stops quite close. Very good and well kept facility with a helpful and responsive staff that wouldn't let us leave without an umbrella on a day when we needed it. Great dining recommendations. A comfortable and very clean room. Clearly one of the best hotels during our […] five city visit to Eastern Europe. The cost of breakfast was a bit steep, but in a city like Vienna with great coffee houses and pastries this was no objection. Read moreGenuine Hotels.com guest review
This hotel is in a perfect location. The staff were polite and accomadating. The room was very clean and the beds were comfortable. I would recommend this hotel to anyone staying in Vienna.Genuine Expedia guest review
"Great Concierge at Hotel Am Konzerthaus!"
What a great 3 day stay at Hotel Am Konzerthaus. We had a great, clean room with a King bed . We found the Concierge to be wonderful, providing us with maps, helping with reservations and tipping us off on great restaurants. We loved the Goa Keller restaurant they told us about, 1 block away, and went there 3 times! We would definitely go back to this […] great hotel . Nice location, too! Read moreGenuine Expedia guest review
"Friendly and Fantastic!"
From check-in to check-out the friendly staff at the hotel made my stay both a pleasant and memorable experience. As a solo traveller, first timer in Vienna and a non native language speaker, the concierge was happy to provide detailed and accurate information that helped me get around the city and have a wonderful time. Hotel was central, walking distance […] to all the best Vienna had to offer. A definite plus when going to concerts at the Konzerthaus or seeing an opera at the Staatsoper. I will recommend this hotel any day to anyone I know! Read moreGenuine Hotels.com guest review
This is a friendly welcoming hotel which has good service. It's a 10 min walk from Stephansdom and has a quiet location.Genuine Hotels.com guest review
"very friendly service and nice comfortable room"
the hotel may be a little bit old condition but overall everything is still very comfortable. the staffs are very helpful and friendly. The location isn't bad for me due to I need to return rental car.Genuine Hotels.com guest review
Only can say value for money, the location is good, only 10 mins walk to city centre. Otherwise, the room itself just so so.Genuine Hotels.com guest review
Excellent hotel with fhelpful courteous staff in a great location for exploring Vienna with easy access. Our only negative was that the dooms provided was too warm for this time of year and a lighter cover should be an option.Genuine Hotels.com guest review
Within walking distance to most of the main attractions. Staff was very helpful and friendly. Buffet breakfast was good and plentiful. My only complaint is the quality/quantity of lighting in both the bathroom and bedroom.Genuine Hotels.com guest review
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