"Comfortable & Convenient"
Great staff & ideal location. Really comfortable room with Klimt headboard!! Housekeeping skipped cleaning my room though - so i checked in to someone else's dirty towels!!! Reception staff quickly found me another room & was very apologetic.Genuine Hotels.com guest review
"Hotel am Konzerthaus"
Overall, we had a great stay at this hotel. The room was quite nice, especially the bed. The hotel is is an excellent, convenient, and relatively quiet part of the Inner City of Vienna. We could walk to almost all the major sights in Vienna. The staff was very friendly. The only issue was the room was a bit warm, despite having air conditioning. It […] was about 75 during the day, even though it was early Oct. That said, we'd definitely stay there in cold weather, just not warm weather. Read moreGenuine Hotels.com guest review
"Bad for business travellers"
Did not have a good time. The streets were way too noisy, couldn't get any sleep. The internet and air conditioning was horrible, and there was a line of guests constantly complaining about it. Decent location, but I would not stay there again. As for the staff, very friendly...but they couldn't resolve the logistics issues of the hotel.Genuine Hotels.com guest review
"I WILL RETURN!"
Great customer service, very helpful, welcoming, free concierge who helps a lot with local attractions. Excellent! Comfortable mattress and bedding. It is close enough to subway to walk to. It is quiet. The restaurant is very comfortable, and a very good food, beer and wine. I really recommend this hotel. I will return to visit Wien soon.Genuine Hotels.com guest review
"Best hotel during Europe trip"
Was traveling with wife for 10 days all over Europe. Without a doubt this hotel left us with the best satisfaction - great customer service (very helpful, welcoming, free concierge services who helps a lot with local attractions), amazing breakfast (we had to skip lunch after breakfast like this), king bed, all amenities in the room, decent internet […] in the room, very nice location (everything is within walking distance) Read moreGenuine Hotels.com guest review
"Family visit to Vienna"
We chose this location for cost and convenience for a first visit to Vienna. The hotel was an excellent overall value for our family.Genuine Expedia guest review
"Special Hotel in the Heart of Vienna"
Our large room was beautifully and appropriately appointed (a Klimt reproduction graced the wall behind the bed!). The hotel has a first-class feel and was very comfortable. The free WIFI was reliable and we were able to print documents without charge. The staff was very professional and helpful. We also appreciated that everyone spoke excellent English. […] Air conditioning and a king-size bed aren't always easy to find in Europe, so we greatly appreciated these features. We had a great stay and would gladly return. We stayed in several hotels on our two-week trip in Europe; this was our favorite! Read moreGenuine Expedia guest review
Beautiful hotel, excellent service, and a very close and convenient walk to the city center.Genuine Hotels.com guest review
The hotel was very nice and staff very friendly. The breakfast was very good and it became the main meal of the day. The concierge tried to help us with evening activities -- was very nice but basically, she surfed the web for us.Genuine Expedia guest review
We enjoyed our stay at Am Konzerthaus, the staff was friendly, and helpful. It was about a 2-3 block walk to trams, U-Bahn (metro), gormet grocery store, and the walking plaza with shops, cafes, and sites. Gorgeous city, LOVE ViennaGenuine Hotels.com guest review
"Perfect for business or touring"
We spent 7 nights at the Konzerthaus. The first day was all business for my husband. The remainder was our vacation. The hotel is a couple of blocks off of the ring road of the city that contains most points of interest . This is a good thing because it is in a very quiet, low traffic neighborhood. Since Vienna is not a large city, this location was […] a perfect starting point for all of our trips on foot. For a week, we walked everywhere. No need for a car in Vienna. The hotel staff were very helpful. They helped us with our touring plans and gave great recommendations for restaurants. They genuinely cared about our experience of their city. The rooms are well sized and well appointed. Big beds. Four fluffy pillows. Top quality linens. The room was absolutely silent. Because this caters to a business crowd, the lobby and hallways were very quiet. We highly recommend this hotel. Read moreGenuine Expedia guest review
This was a lovely hotel within good walking distance to the square and museums. However. Our room was too hot and although breakfast was plentiful something was missing. We only had breakfast one morning and passed on the other two. The desk staff was excellent but the hotel coccierge was disappointing and not helpful. We wanted some guidance for dinner […] and he was not willing to invest any time in helping us choose a restaurant. Read moreGenuine Expedia guest review
"good hotel in a good location"
as quoted in the title the hotel is very pleasent , breakfast is very good and the staff is wellcoming and helpful. the hotel is 5 minutes walk from the ring and few minutes from the tram and other attractionsGenuine Expedia guest review
The cleanest, most pleasant hotel I have experienced! Beautiful, spacious rooms and lounge, and friendly, accommodating staff. Great location, too! And best of all: affordable!Genuine Hotels.com guest review
"More like a comfortable 3 star."
This is hotel is a fine if you expect a clean 3 star hotel with 4 star service. It is certainly a good enough hotel for the price paid-but it is not M gallery level and not a 4 star. Rooms are small and cramped, furniture is dated, beds are not the most comfortable. There are too many tour groups and too much noise. Feels a bit like a train station […] . Read moreGenuine Expedia guest review
"Not very friendly or knowledgable"
Arrived at close to 11 on a Sunday night and was given poor service when I tried to get something to eat. I was told in a condescending way that the "of course the kitchen was already closed". When I asked i another restaurant might be open nearby he said absolutely not, that all kitchens in the area were closed (turned out not to be true). He begrudgingly […] agreed to allow me to order from the room service menu, but didnt have a menu handy. He left, presumably to get a menu, but he didnt say why. I was leaving the hotel as he returned, going to find a late night sausage kiosk at the suggestion of the front desk, as the server failed to return in a timely manner. I found a wonderful pub around the corner. Had a nice burger and a beer. Read moreGenuine Hotels.com guest review
"Wonderful Vienna stay at wonderful hotel"
My wife and I spent 3 nights in Vienna last week. Vienna is a special city that we both loved, and one of the reasons was due to our stay at the Am Konzerthaus Hotel in Vienna. Centrally located, with a warm and professional staff. The boutique hotel is beautiful, with an attractive lobby and rooms that had everything you could need, including extremely […] comfortable mattress and bedding and a modern bathroom. We would recommend it to anyone visiting Vienna. Read moreGenuine Expedia guest review
"Great location and Helpful staff"
The check in experience is simply awesome.....the location is great as it within walking distance to many great places...I will be back to this hotelGenuine Hotels.com guest review
Very convenient, comfortable and nice. We got there at 8am, dead tired from a long trip and we were allowed to check in....Fantastic service and great hotel!Genuine Hotels.com guest review
"come and meet the staff"
staff were wonderful and happy to help that was both the reception and the bar. I would go there again because of themGenuine Expedia guest review
"Lovely Vienna Hotel"
Lovely European boutique hotel, well situated, very clean and comfortable.Genuine Hotels.com guest review
"Hotel in Vienna"
It was a nice & clean Hotel, the staff was friendly & helpful all the time(We ask a lot of questions)." We spent a total of 8 days there". It is close enough to Subway to walk to, plus around 10 blocks to a very big shopping area and restaurants. We could walk to look at the old sights, a lot of walking but we new we would have to do that. Really enjoyed […] the experience in Vienna and the Hotel gave us some suggestions as to what to see besides what we had planned already. Read moreGenuine Expedia guest review
"Great spot in Vienna"
Very good location for walking to the tourist attractions. The staff was very helpful and friendly. The breakfast was very good. The rooms were spacious and the air conditioning worked well.Genuine Hotels.com guest review
"Excellent beds, air conditioning, and location"
This lovely hotel is located on the outer fringe of the Ringstrasse so I was able to walk almost everywhere. Karlsplatz and Belvedere Palace are very close. The tram is a half a block away if you do not want to walk. Passes may be bought at the nearby tabacchi shops. Front desk personnel are really nice and service oriented. They are more than happy […] to provide tourist information without pushing a tour package on you. The decor of the hotel is based on the art of Gustav Klimt which I loved but may not be everyone's taste. The bed was extremely comfortable with top quality linens. I arrived with an aching back due to another hotel's bed and one night in this hotel's bed alleviated my pain. Europe was having an intense heat wave and this hotel's ac could handle it which does not always happen in Europe even with large chain hotels. All the room amenities were in good working order. I did not eat at the restaurant so I cannot comment on the food quality or value. I was a female solo traveller and felt totally safe and respected here. Read moreGenuine Expedia guest review
"Nice hotel off the main strip"
The hotel was nice but a little too far off the main area. The room was a good size and the air conditioning worked great. The bed was very comfortable and the hotel was quite. Great for a good nights sleep. Overall we enjoyed the hotel. The staff was very helpful and the price of the room was good for Vienna. Being your walking shoes. You'll need them […] to get round Vienna and to the main areas. Read moreGenuine Expedia guest review
This hotel is located right across from the Vienna Konzerthaus and Musikverein which is great if these are in your visit plans, but a 20 minute walk to the main destinations in the old town and along the ring strasse. Also a 5 minute walk to the closest U Bahn stations. It is a relatively modern hotel but is disappointing in many ways. We reserved a […] deluxe room and were shown an absolutely atrocious little room on the "business class" floor when we checked in, and which also reeked of cigarette smoke. We were then offered a room twice the size which had been recently renovated on another floor (despite being told that "all the rooms with king beds were the same"). This room also had issues - broken air conditioning, broken door handle, leaky faucet - which were fixed after complaining... But, really. Also, the breakfast is poor - lousy selection and items running out never to be replaced (e.g. One wedge of Brie is expected to suffice for the all the hotel's guests). Plus the serving area is cramped and requires elbow pads to compete for the slim pickings. While not a total disaster, there are better choices out there and we won't be back. Read moreGenuine Hotels.com guest review
"convenient to all"
The hotel was great. The staff was very helpful and accommodating. I would stay there again!!Genuine Hotels.com guest review
"Fine hotel within walking distance to central Vien"
The hotel is beautifully decorated in Secessionist design. The design of the furniture and rooms was very nice. The bed was comfortable. It was one block from the Strassenbahn that took you into town and near several theaters and music halls. The front desk staff was helpful in giving directions and all spoke English and German. The restaurant was moderately […] priced for dinner and delicious. Breakfast was very ample and elaborate to include eggs, sausage, bacon, wursts and cheeses, but was costly. Read moreGenuine Expedia guest review
"Great air conditioning!"
Arrived Vienna during near record heat--90's! Air conditioning--air movement in general-- is still primitive in Europe compared to the US but this hotel had a great cooling system that I would rank with any hotels in Vegas! Great bed, great staff and great location near the center of Vienna.Genuine Expedia guest review
"Working at Vienna Konzerthaus"
I was working at the Vienna Konzerthaus and could see the hotel from my room, so the location couldn't have been better. The check-in staff was very helpful, and more 5:00am check-out went without a problem.Genuine Hotels.com guest review
This hotel was lovely. It is within easy walking distance of great shopping, good restaurants, and places of interest. The hotel staff is very helpful with directions and suggestions. I would definitely stay here again.Genuine Hotels.com guest review
"close to parks. walking, museums"
We appreciated the quiet location, access to parks, walking, museums, pedestrian walkways.Genuine Hotels.com guest review
"Good hotel, convenient location"
The hotel is quiet good. Located close to the metro and to Wien Mitte. Walking distance to the major sights. You can easily access the airport via the very convenient CAT train. The hotel is 4 stars, however in my opinion is more like 3 1/2 stars. Well decorated, but some of the furniture is worn. There are some cracks on the walls and small damages […] to the furniture. If you want a good tourist class hotel - it is for you. But if you are looking for an impressing 4 star luxury hotel - you should chose something else. Read moreGenuine Hotels.com guest review
"Good for walking distance acсess to Belvedere"
too many courtyard-view rooms (( and a lack of light in room- it will be good for Drakula' fans onlyGenuine Expedia guest review
"great hotel in vienna !"
A very nice well designed hotel and well located hotel. The hotel staff was above average, helping in every possible way Breakfast was excellent with excellent service and great variety of food We highly recommend this hotel for everybody!Genuine Expedia guest review
"Great location for tourists"
We really enjoyed our stay here. It was quiet and close to the Metro. It was also within walking distance of many attractions. The hotel was clean and well kept. Hotel staff were very professional and helpful. There is a designated taxi stop on the corner next to the hotel.Genuine Hotels.com guest review
"Perfect for Viennese sightseeing"
This hotel is an easy walk to every sight in Vienna and is beautifully maintained as well! All of the staff were extremely helpful and friendly in giving us suggestions as well as taking good care of us at check-in and check-out. Loved the toiletries for the shower.Genuine Hotels.com guest review
"nice hotel with quality service"
Hotel has good location in historical center of Vienna close to Opera and Belvedere , rooms are quit and clean, stuff are very professional and friendly, English speaking and all time open for any questions. The breakfast is reach and tasty.Genuine Hotels.com guest review
Bathroom was a little cramped and poorly designed. I stubbed my toe at least three times on the door stop. But the bath tub was great - deep and comfortable enough to take a bath.Genuine Expedia guest review
"Very friendly hotel that is close to the Metro"
This hotel had very friendly staff and a great location in Vienna. It is very close to the metro & fun neighborhoods. The only drawback was the expensive breakfast.Genuine Hotels.com guest review
location is good. room is clean. stuff is very nice.Genuine Expedia guest review
"Good hotel , room not prefect"
Beautiful spa & swimming pool. The window in our room open to the inner side of the hotel , without fresh airGenuine Expedia guest review
The hotel is in a great location. It is about 5 minutes from the state opera house, which is the hub for all sight seeing tours and shopping. The facility was clean and well maintained. We arrived early and were able to check-in earlier than regular time. Overall the experience was good. The customer service overall was very good, but there was a night […] manager who made some racist remarks and was offensive. All the other people were super nice and curteous.The other thing is the breakfast was 18 euro per person, which is a bit pricey. There are a lot of other options near by for half the price. Read moreGenuine Expedia guest review
"Nice rooms, terrible dinners"
Rooms are in good conditions. It was quiet. Hotel is located in a boring block of banks and offices, but is at walking distance to Hofburg, subway, and parks. The staff at reception is very well trained, helpful and efficient.Our worst memory is about the hotel restaurant. One time we ordered dinner to the room - we received it more than an hour later […] and it was cold. On the other evening we were having dinner in the hotel restaurant. It was very slow, food was cold and undercooked. There are no other restaurants in the area, so if it is rainy or cold outside or you are too tired to walk 15 min to streets full of night life, you will probable not enjoy the end of your day. Breakfast is excellent but it's the same every morning. Read moreGenuine Hotels.com guest review
"Great place to stay in Vienna"
We found the Am Konzerthaus to be a great value. Very reasonably priced, comfortable and close to everything. We would definitely stay there againGenuine Hotels.com guest review
"No question: Great and convenient four-star choice"
First things first: Big thanks to Luna Martinez, Julia Loschenbrand and Christophe Delore for their outstandingly professional and warm help during my three-day stay. In addition to keeping everyone happy, they were doubling as front desk agents and concierges during the weekend. Room was spotless, although chamber maid was a bit sloppy with bed making. Location […] is quiet, yet very close to all downtown attractions. The farthest, the Rathaus (city hall) is a 20 minute leisurely walk. All others are closer. Stadt Park subway station just two blocks away. Included breakfast catered to everyone's taste. Had dinner one night and food was three out of five stars with OK service. WiFi worked great! Read moreGenuine Expedia guest review
"Clearly an excellent choice"
great location near inner/old city, museums and entertainment. Convenient access to public transportation. Staff very in reception very helpful. Rooms very quiet.Genuine Expedia guest review
"Better than expected!"
Very nice hotel. Can't vouch for the food as I didn't have a meal at the hotel. A bar where smoking is allowed was a pleasant surprise :)Genuine Hotels.com guest review
"Cheap, clean but did not upto the promised quality"
I stayed three nights when on business in Paris. It is very cheap by Paris standards, clean and reasonably new décor, if a little drab in colour choice. It is very close to République Metro station which is a mini-hub for 5 lines. For example it takes about 20 minutes to get to the Eiffel Tower. My booking said that I would have a small balcony but […] in fact I had no window, only a skylight in a sloping ceiling. The lift took me to the sixth floor and I had to walk from there, meaning that my neighbour was the lift mechanism. I could stand upright in little more than 50 per cent of the room. Wifi was free and effective but there was a charge to use the safe inside the wardrobe. If my wife had been with me, I would be facing a divorce by now. Read moreGenuine Hotels.com guest review
"All round very good"
Efficient and clean. They even fixed something in my room during the day, that I was going to mention in the evening!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )