"Great Hotel Location Made the Walking a Breeze"
The Boscolo Hotel Astoria is located just walking distance to the Duomo and many major attractions in Florence. We were on foot, so we were not only happy with the location, but looked forward to coming back to our hotel after seeing the sites all day. The staff was courteous, especially late at night when we are working on the computer in the lobby-- […] the night manager brought us wonderful Italian coffee with steamed milk and delicious chocolate covered hazelnuts. In fact, we learned from this knowledgeable and witty source about some of the things we are most interested in like Italian customs and other places to travel during our three week stay, where to go to buy chestnut flour, Florentine paper items and the best Italian pastry. The full breakfast service somehow seemed to last us until evening dinner. with the exception of that almost-every-afternoon gelato, of course. The hotel recommendations on nearby restaurants was also excellent and we were treated like family with our repeat patronage. Liked those extra umbrellas near the main door, too, for those unexcepted, short rain showers. Read moreGenuine Hotels.com guest review
"Close to center"
Nice hotel close to center! Terrible to drive to, in pedestrian area of Florence, but any tickets you receive getting there they will take care of!Genuine Hotels.com guest review
"ancient hotel in need of renovation"
the hotel is old and rundown. the rooms had peeling paint, the carpet looked like it hasn't been washed in at least 10 years, the bathrooms had cracked tiles, the floor is uneven, the furniture look like they are from the 1960s and I can go on and on. WiFi is only offered in the lobby area and it's not available in any of the rooms, not even if you […] pay for the service! the breakfast is not up to par as to other 4 star hotels in Italy... they don't even offer espresso or cappuccinos.. yuck! the only plus is the location of the hotel. it is literally a 5 minute walk to the Firenze train station, and about a 10 minute walk from the duomo piazza. there's plenty of shopping and eateries nearby as well. but if you are looking for something semi-modern... steer clear of this place!!! Read moreGenuine Hotels.com guest review
The staff was not pleasant or professional. They failed to inform me about the hotel rules and regulations like checkout, snack bar charges etc.... Every time I approached the front desk with a inquiry, they were rude and not helpful. If one is seeking a professional staff who are eager to assist their guests, do not use this hotel.Genuine Hotels.com guest review
Very nice. Would stay again. Very close to train station and all sights.Genuine Hotels.com guest review
Hotel was very centrally located. Room was simple but the rest of the hotel was very pretty. The lack of suitable wifi was troubling.Genuine Expedia guest review
"Great location, yet quiet"
This hotel is very convenient to the sights of Florence. We were actually surprised at how quiet it was in spite of that location. The terrace on the 6th floor offers a great view of the city. We had a couple issues with getting around town, and the concierge service (Luigi in particular) was very good about doing everything possible to see that we […] were satisfied. The only things that were problematic were that the mattresses were very firm and the lifts seemed a little loud and rickety. I would recommend this hotel to anyone who asked me. Read moreGenuine Hotels.com guest review
"Extremely convenient and outstanding service !"
I really enjoyed my stay, as the location is very convenient to the major attractions in Florence. What really sets this hotel apart is the outstanding service from the staff. I highly recommendGenuine Hotels.com guest review
"Nice hotel in Florence"
Great hotel within walking distances to major sitesGenuine Expedia guest review
"Close to all must see sights"
My husband and I had a lot of luggage to carry when we got off the train at Santa Maria Novella station. The hotel is close enough to the train station for us to walk there which was very convenient. The hotel is beautifully furnished and was exactly how I envisioned it. Also, the hotel is situated about four blocks from the Duomo Cathedral which made […] is so easy for sightseeing. There are wonderful restaurants within walking distance. I would highly recommend staying at this hotel. Read moreGenuine Hotels.com guest review
We had a great experience with this hotel. It is in a great location in Florence where you can easily walk to all of the touristy sites or find yourself in an alley with cheaper food and more off the beaten path. The staff was great, our room had a gorgeous view of the city and everyone was eager to please us.Genuine Expedia guest review
This lovely old hotel is a 5 minute walk from the main train station (use the underground tunnel to get past the busy intersection), and 5-10 minute walks to the big 3--the Duomo, the Uffizi and the Academia galleries. Hotel was clean; staff friendly and helpful, rooms were comfortable and well-appointed; the AC worked wonderfully and there's a rooftop […] terrace for a glass of wine in the evening. Decent breakfast was included in our price. The only minor down side is that the wireless is only available in the main lobby. Read moreGenuine Hotels.com guest review
"Very Nice Hotel. Perfect Location"
Hotel is easy to walk to from the train station, check in was quick and easy. Location is perfect. Near the Duomo.Genuine Expedia guest review
"Convenient, within walking distance to everything."
Very smooth process overall. Staff was very friendly and helpful.Genuine Expedia guest review
Arriving in Florence tired, I found the Boscolo Hotel a breath of fresh air with quality in the room, the service and location. The people at the front desk were cheerful, helpful and very informative. The lobby and room had a very strong free wifi available. The breakfast had a nice choice to begin your day of exploring. I have been to Florence 6 times […] and I would stay at the Boscolo again. Read moreGenuine Hotels.com guest review
It was a good hotel...good location between the train station and the duomo...easy to walk everywhere. The negatives are the hotel smelled old and wifi was only in the lobby.Genuine Hotels.com guest review
"Nice hotel with great location"
The online photos of the hotel were accurate. The room and bathroom were large compared to European standards. The breakfasts were plentiful and served in a beautiful rooom. The hotel staff was very accommodating in helping arrange museum passes.Genuine Expedia guest review
"Within walking distance of all the major sights"
Hotel was comfortable, clean and well appointed. Staff was friendly and helpful with several very nice restaurants nearby.Genuine Hotels.com guest review
"Hôtel boscolo revues"
Not recommended at all to couples or families. Highlights: centrally located and walking distance to all there is to see in Florence. Lowlights: Hard to find driving as the hotel name goes by Astoria and not boscolo. Parking is expensive at 26 euros a day and your car is moved at a different location which requires a 30 minutes wait each time Reception […] seemed exhausted and not very patient with tourists Nobody to take your bags to your room Rooms and hotel feels dirty While they can make you feel good by listing a 700 euros a night for a 4 stars hotel, this hotel is a little step up from a quality inn Room made no sense and was dusty TV dated from the early 90s and only had 5 channels in Italian (so when it rained a day not really a place to fnjou your room). Breakfast was ok but they made sure to kick you out before the 11 am deadline (I.e. 10.40 they come to your table to gently remind you). So I prepaid 3 nights and after the first night could not wait to get out of this hotel. Pictures were deceiving and personally would recommend to reserve an hotel outside of Florence. Last but not least and being from a neighborhood region (Emilia romagna), I could not say that the hospitality in Florence was that great. So this hotel is not one that I would recommend for the above reasons. Read moreGenuine Hotels.com guest review
"Comfortable Convenience in Central Florence"
The Astoria is a charming, clean, convenient hotel in central Florence. Housed in an historic, renovated palazzo, it has lots of charm including a roof top patio bar with superb view of the city and a large baroque dining room where a generous buffet breakfast is served every morning. Our room was small but cleaned with a large modern bathroom. Hotel […] staff was friendly, welcoming, and always helpful. Our only suggestion is that such a good hotel could use a better tourist information center to find out about local events etc. The hotel’s location is outstanding –easy walk to the Duomo, the Medici chapel and the train station. There are many, really good local restaurants, including one in the hotel itself. We are pleased to recommend this hotel and would certainly stay there agan. Incidentally you can get a taxi to and from airport for a flat 20Es. Read moreGenuine Hotels.com guest review
No wi-fi. Broken air-conditioner. Lousy breakfast. Old, old, old...Genuine Expedia guest review
The only negative was no WIFI in the rooms and the lobby WIFI was very slow.Genuine Hotels.com guest review
The staff at check in were excellent! Our upgraded room wasn't available, we were given a smaller room with a fantastic view, then our reserved room the next day.Genuine Expedia guest review
"It was a rip off"
This hotel is sod a a 4 star, and it is a 2 star maximun. It does not have internet in the rooms. Only in the lobby. The hotel is shabby, every thing is old, not antique, but plain old . . The elevators are horrible. The cheapest kind.. . , old and tiny. Our room was awful, and small. The corridors are deppressing.. Actually that would be the best dexcription […] for this hotel: depressing.. Read moreGenuine Hotels.com guest review
"Nice hotel and well located"
It s beautiful, very well located near SMN train station and many others sites.Genuine Expedia guest review
"Odd location. Beds are bad. Bathroom nice"
Odd location. Beds are bad. Bathroom nice. Staff great. Outside seems kinda seedy. Very close to train! Not too quiet at night.Genuine Expedia guest review
"Decent, plain Euro-style hotel"
Convenient location, decent breakfast, quiet room. Room and bathroom were plain and uninspired except for an interesting fresco on the wall above the headboard Only one outlet in the entire room, which kind of limits the use of electronics and the charging of batteries. Free wifi in the lobby only - no access from the room.Genuine Hotels.com guest review
"Staying in Italy"
The front desk staff were excellent and very responsive to requests. However, no one seemed to be in charge. Whille ice is usually an issue in Europe the staff had no realisitic response to a request for it.After considerable prodding, the Bar keeper finally acceded to the request, but this was usually dependenet on who was on duty. Tips of 2-4 Euros […] made little difference in responsiveness. THe hotel design, etc. was beautiful However, the breakfast buffet was focused on cereals and pastries loaded with sugar. The eggs were poorly cooked and runny, without much flavor or taste. The bacon was markedly undercooked. Have come to expect far better experiences in Europe, but since this was first stay of duration in Itally cannot determine if this is the best they have to offer or not., Read moreGenuine Expedia guest review
"Close to train station"
Had a junior suite, but it wasn't worth the extra. We had two bathrooms and they were very clean, but the shower/bath was sloped so badly we could have easily slipped and had an injury. Bathroom was definitely in need of a redo with modern items. Bed was very comfortable. Wifi available only in Lobby. Breakfast was in a dimly lit large room, and items […] including the "hot"items were cold. Not what we expected for the price. Staff were very friendly and helpful. Close to Train station and all sites. Read moreGenuine Hotels.com guest review
Hotel staff was very helpful in assistance. It's room has good views. The style is like an Italian villa with open courtyard. Breakfast can be improved. It is in a great location, easy and close access to everywhere.Genuine Expedia guest review
Location was great. Our room was ready upon arrival so even though we were early they let us check in. The ambience of the rooms and building was in line with the beauty and age of the city which I enjoyed. The beds and shower were great. It was so close to everything that we could easily walk to all the sites. I'd definitely stay there again.Genuine Expedia guest review
Hotel located close to train station.Staff OK but not so friendly. For night or two rooms are good ,but noisy during night. Not so clean and need renovations.Genuine Expedia guest review
"Nice hotel close to everything"
This hotel was very nice, clean and located close to the Duomo and other tourist spots. I would ask for a room off the street as the noise level was high in the middle of the night. the roof top bar was not open when we were here but the roof top was open so you could buy your own bottle and enjoy the sunset!Genuine Expedia guest review
Breakfast can be improved. egg was watery. Not much selection.Genuine Expedia guest review
"Beautiful hotel, close to all."
It is a very old and charming hotel. Clean and inexpensive. We had a duplex room. Downstairs had a twin bed and upstairs a double bed. upstairs had no space for suitcases. So we had to go up and down for every single item. Breakfast was very good in a gorgeous room.Genuine Expedia guest review
"Very good hotel near centre"
We like our staying in the Fiorenze - it's marvelous city, a lot of things to see and to do.Genuine Expedia guest review
"Adequate for our needs."
We arrived from Rome and the hotel was very easy to find within walking distance from the train station. The staff informed me the hotel is in an old building which has its charm. The staff was efficient in checking us in and storing our luggage as we arrived before check-in time. The room is dated and the furnishing looked old. Definitely some improvement […] can be made in that regard. One of the days there was engineering work shutting off the water supply. For us, this hotel was adequate for our needs. We were only in our room sleeping and the rest of the day was out and about. Breakfast was nice and the breakfast room was nicely decorated, that comes from the charm of an older building. Read moreGenuine Expedia guest review
Great staff great location, room was smallGenuine Expedia guest review
"Very convenient to major museums/attractions"
Hotel was beautiful, service was friendlyGenuine Hotels.com guest review
Had a nice room with a street view. Loved the lobby, and dinning area. Very charming old hotel, with perfect location. Wifi was only available in the lobby, but that was fine with me.Genuine Expedia guest review
"Nice hotel. Close to the center. Difficult to find"
Great breakfast selection, rooftop great views. Staff very friendly. Great architecture and design inside. Needs to have wifi in rooms. Lobby gets a bit crowded with people using wifi. Location very near to center and attractions.Genuine Expedia guest review
"Excellent location! Will stay again on our return!"
We spent 3 nights here. Wonderful atmosphere! Room was spacious and clean. It never really felt cool, but it was unseasonably hot when we were there. Staff was helpful with our tour bookings. Strong wi-fi in large lobby areas. Lots of room to relax. Excellent selection of breakfast items, hot and cold. 2 lifts!! Beautiful views from the rooftop terrace. […] Would definitely stay here again! Worth every penny (or euro) we paid! Walking distance to many restaurants and shopping. Read moreGenuine Expedia guest review
"Amazing hotel in a great location"
As soon as we approached the front door we knew this was going to be a beautiful hotel stay. The gorgeous lobby with helpful staff were a pleasant introduction to Florence. When we opened our room we couldn't believe that the double room we had requested was in fact two-stories, with a sitting room on the first floor, a large bedroom upstairs and a […] enormous and beautiful bathroom. The location made it very easy to explore the city on foot but the beautiful room made us not want to leave. This hotel was an incredible value-- highly recommend! Read moreGenuine Expedia guest review
"Great location close to train station and Duomo."
Very nice hotel. Easily 4 stars. Good size room especially for Europe.Genuine Expedia guest review
"Nice hotel in a great location"
I would stay here again. The hotel was located a couple blocks from the Duomo, shops and restaurants. The staff was friendly and helpful. The roof top bar gave a panoramic view of the city.Genuine Expedia guest review
"Beautiful Hotel - Great Location"
Wonderful Hotel - Beautiful room - in a gorgeous old estate - Beautiful paintings on room for breakfast. Lovely outdoor patio for dinner and great roof top bar. Convenient Florence locationGenuine Expedia guest review
Had a fabulous time in Florence. This hotel was well located. Had a wonderfully friendly and helpful staff. The view from the rooftop lounge was magical. The room however was interesting. It was a two story room with what I will call a living area downstairs with the bedroom and bathroom upstairs. The bedroom and bath were more than adequate but the […] downstairs lack of furniture was curious. The room contained a few desk chairs and a small table and floor lamp. There was no couch or chair of any comfort to kick back and relax in. It is not in my personality to complain so I will just say that we found this arrangement very interesting. Read moreGenuine Expedia guest review
"Old world charm"
Although our room didn't have a view as it was on the interior of the building, the bed was super comfy, the staff was excellent, and everything was very clean. Because we were on the interior of the building, near a courtyard, it was very quiet as well. The restaurants on the block are all excellent, it is within walking distance of EVERYTHING you […] could possibly want to see in Florence, and I can't wait to stay there again! I can't believe that there are any bad reviews of this place. For 17th/18th century palazzi, it was very modern. I only wish Europeans could understand the value of a shower curtain! Read moreGenuine Expedia guest review
Great ValueGenuine Hotels.com guest review
"Well located, typical old European hotel"
Well located, old European hotel, with rooftop bar (when it isn't raining, which it was most of the time we were in Florence) and a lobby bar. Rooms and bathrooms small but adequate. Staff responsive to minor problems with the room when advised.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )