"Room was noisy"
My room key did not open the door, had to wait awhile for the batteries in the door lock to be changed. Later, I mentioned to the front desk that my room was noisy and that it was coming from outside of the room. They move me to an adjacent room, sure enough that one was just as noisy or even more so. Move twice more until the room was quiet enough […] to study. In the process the hotel lost my swim trunks. Read moreGenuine Hotels.com guest review
Had an Awesome Experience at this Hotel.Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
"very pleasant hotel for a family"
Nice hotel, excellent location, more breakfast than we could possibly eat.Genuine Hotels.com guest review
"Terrific hotel for families"
Our family of five, including three boys loved the stay at this Embassy Suites. The morning breakfast was better than any I can remember. A very nice gym and pool/sauna. Staff were extremely warm and professional. Concierge spent lots of time with us helping to set up tours in D.C. Very convenient access to Metro as well. We would love to stay there […] again. Read moreGenuine Expedia guest review
"Location a plus"
On the whole this is a great value for your money. The rooms are more than generous, air-conditioning, cleanliness and kitchen really fine. The lack of a safe is a real annoyance. The service was the least satisfactory. After going over details about my billing for my children's rooms ( I wanted to pay) and after I was assured that everything was taken […] cared of, my wishes were not carried out. Room service takes forever,if at all and we ended up doing taking care of it ourselves. I would stay here again for the value. Read moreGenuine Hotels.com guest review
"Free drinks in the evening, who can beat that."
This hotel serves free drinks for two hours in the evening apart from so many other niceties. Staff was very pleasant, great location, i cannot think of a single thing to improve upon.Genuine Expedia guest review
"Comfortable and convenient hotel"
Staff are kind and nice. Room is very clean. Breakfast is nice. Location is very convenient.Genuine Expedia guest review
"Hotel was in close vicinity to sights and shoppig"
Everyone at the Hotel was friendly, courteous and helpful. I would definitely recommend staying at this hotel. If I am back in the Washington area again; I would stay here again!Genuine Hotels.com guest review
"Very pleasant stay. Excellent staff."
I was pleasantly surprised by the attentiveness of the staff. Whether I needed assistance from the front desk to the housekeeping staff to the crew at the breakfast buffet, our needs were met beyond expectation. It all made for a very pleasant experience. The metro station was located downstairs so it made our sightseeing trips to downtown D.C. con […] venient. Read moreGenuine Expedia guest review
great location, easy to use Metro, shops, good breakfast meals and happy hoursGenuine Hotels.com guest review
"Wonderful on all counts"
This Embassy Suites was a beautiful experience. The rooms were in excellent condition, the service was excellent and the staff was friendly. This particular hotel was right above a Washington DC Metro stop so we didn't even have to leave the building to head downtown, which was very convenient at night. Additionally, the hotel is part of a small mall, […] so anything the staff doesn't provide could be found downstairs. As for perks, the breakfast is complementary and absolutely first class. They make omelets to order, and have bacon, sausage, eggs, pancakes, french toast, and potatoes in addition to the usual cereals and cold breakfast. There is also a managers reception at 5:30 every day with complimentary drinks which is a nice way to wind down. All in all, a fantastic experience. Read moreGenuine Hotels.com guest review
"One of the best I have vacationed"
Sumptipus breakfast Clean room Excellent location. Right across metro station. Grocery store, restaurants walking distance. We were on 8th floor with a balcony. So beautiful view. Would have given five stars if Internet was free.Genuine Hotels.com guest review
Great location and spacious for our family of 5. The Metro Station being on site was so convenient for touring the city and all sites. There was a mix up with our room the first night, so they comped our parking and Internet for our entire stay. Highly recommend!Genuine Hotels.com guest review
My husband and I came to DC to visit our son. It was very nice and clean. We would stay again. The Breakfast Buffet was awesome. We really enjoyed Happy Hour. ( Who wouldn't ) . Thank you for giving us a great experience.Genuine Expedia guest review
"First Class Mail"
Overall our stay at Embassy Suites was excellent. The room's atmosphere was welcoming, and the housecleaning staff kept it in pristine condition everyday. Breakfast was tasty though variation of the menu would be happily recieved. But the most outstanding aspect of the our stay was the immediate return of a sweater we had forgotten. After alerting the […] staff, the sweater was sent on the same day, the quickest way possible-first class. :) Read moreGenuine Expedia guest review
"Exceptional family friendly place"
This is a hotel with a great location, great facility and great breakfast. We had our two grandsons (ages 11 & 14) and the place worked exceptionally well for us. Having the METRO in the building was a giant plus. The neighborhood surrounding the hotel is superb with lots of good restaurant and shopping choices. We will be backGenuine Hotels.com guest review
"Perfect hotel for a visit to DC!"
I brought my two children to Washington to do some sight-seeing. We had a wonderful experience at this hotel. The room was great. We had a King bedroom suite, which was plenty of room for the three of us. The complimentary breakfast and happy hour were a terrific bonus! I couldn't have asked for a more convenient location, with malls, restaurants, and […] the metro station all in the same building, or within one block. The pool was on the small side, but it was never crowded when we were there, and the kids loved it, and the hottub as well! I will recommend this hotel to anyone I know who is going to visit Washington DC. Read moreGenuine Hotels.com guest review
"Easy access to Metro"
Very Clean suite and hotel. Hotel staff was very friendly and prompt. We asked for fresh towels and they were at our door very promptly. Location was great when trying to get to DC attraction because the Metro is right in the mall itself.Genuine Hotels.com guest review
"Great hotel with extras"
Stayed 4 nights, great free breakfast each morning. Managers recepetion in early evening was very crowded. Tried twice, but didn't want to wait in the extremely long line for a drink. Love Cheesecake Factory, would definately go there again. The Range was good but expensive, probably wouldn't go there again, but glad I tried it out. Cool bathroom! Overall […] the staff of the hotel were pleasant and accomadating. Dealt with any issues we had promptly. Would stay again is ever in DC. Read moreGenuine Expedia guest review
"Family Road Trip"
We took the Grandkids ( ages 8&9 ) for their first visit to Washington DC. The choice of the hotel was perfect! We had a room with a separate sitting area, so we had 2 TV 's !!! The Metro was right there so we had easy access to the City, The breakfast was great with plenty of choices. On our next trip to DC we will book there again, with or without […] kids. Read moreGenuine Expedia guest review
"Lovely Hotel and a Great Value"
Not only is this a great hotel but the location is fantastic. Easy access to the Metro, large stores, interesting shops and restaurants makes this a good place to stay.Genuine Hotels.com guest review
Super convenient for traveling/dining. Loved the breakfast and happy hour times. Love the Decor. Room a bit dishoveled: broken TV cabinet, shower water would not rise all the way from bath valve. Glad the room was stocked with a fridge and bottle openers!Genuine Expedia guest review
"Great location with access to Metro & Shopping"
Stayed at the Chevy Chase Pavilion for 5 nights. Like all Embassy Suites, had the typical buffet breakfast and cocktail hour daily. Very helpful when you know you have a full day ahead of you of sightseeing. Ended up not eating lunch most of the days, but if I did, ate a light lunch as the breakfast held me over. My 3 children used their pool and jacuzzi […] on a daily basis. Pool area was always immaculate and the guy that works there very accomodating. Overall, the staff at the hotel were all friendly and helpful. The great thing about this location is that there is a Metro station(Friendship Heights) right underneath the hotel. A BIG, BIG plus!!! I also got to do a little shopping for myself as it has nice stores within walking distance. Read moreGenuine Expedia guest review
"decent place to stay"
my wife and I booked the hotel because it is within walking distance of relatives. If not for that, we would not have stayed there. It was a perfectly acceptable place to spend a night: good bed, nice view, easy access to Metro.Genuine Expedia guest review
"Washington DC, my memorable first time!"
This hotel is great, nice people working there and the room is so comfortable, make me feel that I'm home! The only thing that the manager hotel should add is the parking spot for the car, because is kind of complicate to obtain the ticket and validated it, and then later when you leave you have to pay for the parking which for me is no good!! The room […] is nice, clean and comfortable, the attention is great and the hotel employers are very kind. Read moreGenuine Expedia guest review
"Very spacious rooms in good location"
The rooms, like most Embassy Suites, are very large with al amenieties. This one had shops accessible within the pavilion and many other shopping centers and stores and restaurants were just around the corner. It is an ideal place for shopping, for tourism in central Washington DC it is a bit far but accessible by one metro line.Genuine Expedia guest review
Response by Embassy Suites Chevy Chase Pavilion Dear KT - Thank you for sharing a great review! We appreciate having you as our guest and look forward to having you back with us soon! Jeff Brainard Area General Manager
Checked in on June 23rd Room 525. Loved the fact this hotel is a "Suite" hotel. Kids could be in one room while parents stayed in their own room. Bedroom was large and beds were comfortable. Shower water was always hot even with four people taking back to back showers. The entire staff went out of their way to make sure that our request were met. They […] were super friendly. Manager's Reception was a bonus. Breakfast was really good. Metro station right underneath hotel. I would definitely stay again. Read moreGenuine Expedia guest review
"Excellent location and service"
The Embassy Suites in Chevy Chase was an excellent location for our family of 4 with 2 teens. The hotel is in a mall, so it's really convenient for restaurants, but it was also very quiet. The metro stop is also in the mall, which made it really easy to get into the city. The trip into the mall in DC is about 25 minutes, but very easy and we had no […] problems - even at night. The breakfast and happy hour were great treats! Service was excellent. Pool is small, and fitness center busy before 9 am, but go at 9 and you're fine! Only drawbacks - rooms were a little shabby, but it sounds like they are in the process of replacing the furniture. Also, you have to pay for parking and internet. Otherwise, I highly recommend staying here for a family. Read moreGenuine Hotels.com guest review
I like the location and recently renovated of the hotel. What you should know is that the parking fee will be $24 per day. I was disappointed with the smell of the room. I think we get a smoking room in one of our 3 rooms reserved. But I didn't stay in that room, so the person didn't want to waste time moving or asking to change and we let them stay […] in the smelly room. I will book again in the future. But if I get the smelly room, I will complain and ask for a new room. Read moreGenuine Hotels.com guest review
We love the Embassy Suites Chevy Chase Pavilion. It was recently remodeled and very beautiful. The rooms were clean, the service excellent, and the employees friendly and responsive.Genuine Expedia guest review
My stay at Embassy Suite Chevy Chase was great. I have no complaints. It was clean, service was excellent, it is a great location within steps of shopping, eating, and transportation.Genuine Expedia guest review
"Great place to stay"
Great place to stay!!Very convenient to Metro....Great hotel staff. Enjoyed daily breakfast and manager's reception.Genuine Expedia guest review
"Convenient Location to visit DC from"
Had a very nice stay in Chevy Chase. Rooms were clean, but seemed a little smaller than other Embassy Suites I've stayed at in the past. Loved the full, hot cooked-to-order breakfast that was included with the room. Makes a huge difference in the food budget with 5 people! Kids had a good time in the pool, and the hot tub was really relaxing after a […] day of sightseeing! All the hotel staff, from the women at Registration to the cooks at breakfast were very friendly and super helpful! And having the Metro rail stop directly adjacent to the hotel was REALLY convenient, especially when it was raining on the first day of our stay. CONS: 1) Parking fees! Not used to paying to park at a hotel. As a guest of the hotel, you would expect parking to be free or at least discounted. But $25/night parking fees ARE the norm for any of the hotels I looked at in the DC area. 2) Elevators/Escalators - They are a maze at this location. Escalator from the front entrance to the Registration lobby, then an elevator back down to parking. A different elevator from registration to the rooms. And another different elevator from registration down to an escalator over to the Metro entrance. Not bad once you got used to it, but was a little confusing the first day. Read moreGenuine Hotels.com guest review
Excellent place, except Valet would not call back about serious delays in finding taxis. Expect delays, and zero info.Genuine Hotels.com guest review
Great location. Convenient to the metro - just down the stairs. Love the breakfast an the happy hour and the suite style room.Genuine Expedia guest review
Nice place- convenient to shopping, dining, movie theaters, subway. The only strange thing is finding the entrance. There are a couple - and the check is on the second floor- and it is tricky to find. I had to ask security. The breakfast buffet was also very good.Genuine Hotels.com guest review
"My stay at Embassy suites in DC"
Embassy Suites is great. Staff is helpful and friendly. The breakfast was good and the cocktail reception at nite was a nice add on. It is very convenient with the Metro just down the elevator. The White house and other attractions were just minutes away by train.Genuine Expedia guest review
Great stay no complaints..a nice home away from homeGenuine Expedia guest review
"good access to smithsonian."
Easy access to everything we wanted to see. Also, mattached to a Cheesecake Factory.Genuine Hotels.com guest review
"Great hotel for our family."
Customer service as a priority is apparent. Every interaction with hotel personnel was personal and helpful. Every request was immediately handled with follow up.Genuine Expedia guest review
"Truly Close Enough for Comfort in DC"
The hotel was far enough away and yet close enough to all of the sites within DC. I felt safe and comfortable during my stay and would definitely come back to this hotel again.Genuine Expedia guest review
"Good but construction"
Over all the hotel was great but unfortunately was undergoing maintenance during my visit. It got pretty loud pretty early in the morning.Genuine Hotels.com guest review
"BAD CUSTOMER SERVICE"
I WILL NOT STAY AT THIS HOTEL AGAIN...FIRST TIME ME AND MY FAMILY GOT 3 SUITES IN LAST SEPTEMBER FOR 1 WEEK AND CONSTRUCTIONS WAS GOING ON EVERYDAY,TOO MUCH NOISE EVERYDAY AND NIGHT AND THE GIRLS AT THE RECEPTION WERE NASTY,SECONDLY ME AND MY FAMILY BOOKED 3 SUITES FOR A WEEK FROM LAST WEEK BUT ENDED UP MOVING TO TO A DIFFERENT HOTEL AFTER 4 DAYS BECAUSE […] OF BAD SERVICE...STAY AWAY Read moreGenuine Hotels.com guest review
"Fantastic hotel, fantastic location!"
The train station is in the downstairs of the mall so we didn't have to go outside to catch the metro! There was a great mall attached as well. Great buffet breakfast and the rooms were very nice. Wish every hotel was like this one!Genuine Hotels.com guest review
"All the comforts of home"
This is my 18th year at this hotel..twice a year (Feb. and Oct.) This should speak volumes for Embassy Suites...My family and I are in love with this establishment!!!Genuine Expedia guest review
We enjoyed our stay. We had no problems or complaints and the service was very good. They were very polite, friendly and quick to bring extra towels, pillows, etc...We will definitely stay here again. The garage is still bad, but you can't beat the location on the metro. And the buffet breakfast is a HUGE hit with my kids.Genuine Hotels.com guest review
My husband and I love this hotel will stay there again.Genuine Hotels.com guest review
Just wonderful! Great location and all employees are very helpfull.Genuine Expedia guest review
"It was nice. Not the best ever, but perfectly fine"
It was good. But not without it's issues. When we first arrived, the hotel apparently had no idea that five of us were staying there. There were only two towels, not enough pillows , shampoo, sheets or blankets for everyone, etc. But they got that fixed, and everything was nice and smooth after that. And the parking garage was extremely poorly designed. […] Very tight spaces and not enough room to navigate, and very confusing signage. Read moreGenuine Hotels.com guest review
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