The Madison Concourse Hotel and Governor's Club - Madison 43.07605, -89.38619

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Enjoyed a night's stay at the Madison Concourse last week, and experienced exceptional service from both the front desk team and the restaurant colleagues. Room was fine, good bed, quiet and easy access to basement garage for all my luggage. Restaurant in the lobby was outstanding, and they happily seated me and waited on me patiently even though I showed up 15 minutes before closing (9:45, they closed at 10 pm). Happy to recommend and return.

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We were in town during both the Farmers Market and the Taste of Madison. Both just steps to the hotel. And after all the eating, we were able to take a long, healthy walk to Camp Randall.

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The construction did not result in anything close to quiet rooms. Voices in hallways carried right under the doors and through the walls. We were next to the maid cart storage room and the wall was repeatedly shaken by cars bumping into the common wall. Others in our group got lower all in rates directly from the hotel. It did not pay to use Hotels.com at all.

The hotel staff were friendly, the rooms were clean and relatively quiet. The pool area is adequate. Not a lot of frills for the price but the ability to walk out the door into the downtown area makes it worth the price.

Clean and comfortable room. Great location to shopping, restaurants and nightlife.

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I was disappointed when we got to our room - the hallway and our hotel room smelled of cigarette smoke and it was a non-smoking floor/room. The staff were very kind to change our room but the new room still smelled although less. The bathroom was quite small.

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It was clean and in an excellent location, but to be a four and a half star I expected a little more. And their pool is teeny.

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Excellent location, beautiful, quiet, and comfortable rooms. The Governor Club access (fllors 12-14) adds to the experience - breakfast each morning, afternnon appetitizers and cocktails, drinks and desert in the evening.

The Madison Concourse was a great place to stay - especially for those looking for a hotel convenient to State Street or the Capitol. The University of Wisconsin is within walking distance - but it's not a short walk, so allow plenty of time and wear comfortable shoes if you're walking there. However, the hotel shuttle was great about taking and picking up guests. The room (not a Governor's level room) was very clean and comfortable overall, but could have used a little updating. Staff members were all friendly and helpful. A great experience overall - would definitely stay there again.

Three co-workers and I each had a room for three days at the Madison Concourse Hotel. My room was clean and quiet. I enjoyed the pool and jacuzzi. We were in walking distance to our class at the Fluno Center. I will definitely stay here next time I go to Madison - hopefully to enjoy the lake and surrounding shops and restaurants.

I was very impressed with this hotel. They have beautiful pool and fitness room. They location was awesome!

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The hotel was within one block of many tourist destinations as well as a wide seletion of restaurants, which was very important as my wife is in a wheel chair. Tips: tour of state capital building (beautiful), U of Wisconsin Art Museum, Belini's and Orpheum restaurants.

Since being recently renovated, the Concourse is probably my favorite hotel in downtown Madison. Have relatively cheap parking, a friendly concierge, and pillowtop beds in the room I stayed at. They also have a bar attached which is nice. The only negative thing I can say about the hotel is that for the price, I feel like I have stayed in much more expensive hotels than this one for cheaper. I guess I was expecting that, as this is a prime location and the best in the area.

Just home from a conference at the Monona Conference Center. I booked the Concourse for location, its proximity to State St and an easy walk to the conference being a huge plus. I wasn't expecting much. I'd stayed at the Concourse some years ago when the Conference hotel booked us there because they were full, and at that time it was pretty shabby and gave off a feeling of everything being not quite sanitary - not really dirty, but not very clean either. Well, the shabby is gone and so is the sense of general staff indifference. I had a perfectly comfortable stay at the hotel, enjoyed my interactions with the hotel staff, and will definitely think of the Concourse as my new choice for downtown Madison lodging. In terms of staff and facilities, the Madison Concourse is a 3 star hotel: No valet parking, no concierge, limited bell staff, no 24-hour room service, etc. But the staff they do have are beautifully trained, friendly, and helpful beyond the call of duty and I'd rather find that than some of the staff I've dealt with at some of the 'finer' hotels that offer more services. I'll be back.

The room service were very friendly, the service was fast and the food was delicious!

This was one of the best experiences we have had at a hotel. When our flight was cancelled, they refunded us for the night stay even though it wasn't with 24 hour notice, the room was amazing. The bed was the most comfortable bed I have ever slept in and I felt rested when I woke up. Loved it!

Very comfortable. My only complaint was the "debris" coming out of the fan.

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This hotel is in a very convenient location, but it could use an update. The bathroom was a little grungy and the bathtub grouting could use a good scrub. Hotel just doesn't "sparkle." We also had the cleaning crew outside our door at 8 am on a Sunday morning cleaning the carpet.

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Very nice experience, we had one of the newly remodeled rooms. The view of the capital building from the governors lounge at night was great. And the hotel shuttle took us to the concert and picked us up. We would stay here again if we were to return Madison.

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This is an all around great hotel! Convenient location, nice amenities (including an indoor pool, sauna, whirlpool and exercise area) and very friendly staff. The room service was also very good. We enjoyed our stay and highly recommend it!

Great location for downtown Madison. Very clean and comfortable hotel.

The Governor"s Club room at The Concourse Hotel is an unbeatable value.

Excellent location; easy to walk to the university campus, the capital and good restaurants

Aunque la ubicación del hotel es excelente en pleno centro de la ciudad, deberían considerar la remodelación de las habitación, principalmente los baños muy, muy viejos. En lo referente a la limpieza no esta mal. El estilo de la habitación es el típico de los hoteles americanos aunque este más austero.

What a great time! It was the Taste of Madison on the Capital and this was the perfect hotel to stay at! The staff was nice and the hotel was great! Definitely will stay there again!

Very nice hotel. Our room was very clean, beds very comfortable, bathroom a nice size with all the amenities. We appreciated the free shuttle to the airport and the walking distance to very nice restaurants and the UW campus.

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This hotel gives the immediate impression of opulence. The front-desk staff is extremely helpful and friendly. The attached parking garage is well lit and clean. Pool and hot tub were extremely nice and quiet. The room itself (Single King) was large and well lit with a nice variety of lighting options and two plush chairs in addition to the desk and chair. The bathroom was average, but clean. The only problem experienced during this stay was that the bed linens bore light stains across much of the bed.

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The Concourse hotel bar features live jazz music on Wed, Fri and Saturdays. We went and ate on State Street, enjoyed a show at the Comedy Club, and then to avoid the St. Patrick's Day crowds, went back to the hotel bar and relaxed with a glass of wine and listened to the music. Wonderful end to the evening.

Couple small complaints: One is that the walls are very thin---we had to move because of a crying baby in the room next to us; it might as have been in the room with us! But the staff was very helpful & got us a room 2 doors down from our original. I'm not thrilled that they charge additional fees to park in their garage, but it is underground which is nice. Pool was a little small, but heated & very clean, hot tub could have used with a bit of cleaning (some staining from chemicals I think but wasn't sure) but was otherwise nice as well. They also had a nice game room w/ microwave. One nice perk was we had a great view of the state capitol outside our windows which was really nice. Staff was great & very helpful, and it is a very nice hotel for a get-away weekend.