"Better on the inside..."
I was a little worried when we first arrived at the hotel, as it looks kind of rough on the outside. But, from the moment we stepped in the door, everything looked fabulous. Overall we had a great stay, but I will say that the housekeeping staff should learn to be more courteous of guests. We slept in the first morning of our trip and I woke up several […] times to doors slamming down out hallway. Not to mention when they beat on our door until I got up to talk to them. Despite the fact that we had the privacy sign on our door handle. They also tried to walk in our room the second morning without knocking, thankfully we had the latch locked. Once again we had the privacy sign on our door.... Also we were on the 8th floor but could still hear every kid in the pool yelling half the time. But those were really just minor uh-oh's. We really did have a very pleasant stay. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We are happy to hear you had such a pleasant stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center. We appreciate your review and would like to apologize if our housekeeping staff inconvenienced you in any way. We will share your comments in reference to this matter with our team. We hope you will be back for another visit with us soon.
"It could of been cleaner"
The room service was too expensive. The room could of been cleaner. The style was very outdated as well.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We are disappointed to read your review this morning and learn that our hotel did not meet your expectations. All reviews are appreciated as it helps us to better focus on areas of our hotel that may need to be addressed. Your comments will be reviewed with our team. Thank you for your feedback.
Nothing bad to say about this hotel. It was clean with a very nice decor throughout. I would stay there again.Genuine Hotels.com guest review
Traveled to Atlanta to attend a graduation. I decided not to rent a car while there because of the close proximity to restaurants and shopping and the 22 dollar a day parking fee made it less cost efficient than taking a taxi to and from the hotel. In hindsight I would have chosen a hotel much closer to the University because of the terrible traffic […] on the day of graduation but it was a very good location otherwise. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for staying with us at the Atlanta Marriott Buckhead Hotel & Conference Center on your recent graduation trip. City traffic sometimes can be very hectic and that is why our location so close to the MARTA Lenox Station can always help make a guests travel around the city so much more convenient. We’re glad you were able to enjoy our gym while here and would like to apologize if noise from adjoining guest rooms inconvenienced you in any way during your stay.
I am very happy with the location - very convenient. The hotel shuttle takes you to restaurants in the area and will pick you up.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We are happy to hear you enjoyed our location and the convenience of our hotel shuttle. We hope you will be back to visit us again at the Atlanta Marriott Buckhead Hotel & Conference Center the next time you are in town on business.
"Paper thin walls"
Had substantial difficulty sleeping because I could hear everything happening in the rooms around us, including our neighbors coughing. I would not recommend staying on a weekend, when the traffic past your room may keep you up all night.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We appreciate your acknowledgement of our staff here at the Atlanta Marriott Buckhead Hotel & Conference Center. They always go above and beyond to give our guests the best possible experience during their stay. We also would like to apologize if you were inconvenienced by noise coming from adjoining guests during your stay. Please know that the quietness of our entire hotel for our guests’ relaxation is of the utmost importance to us.
"Excellence all around"
I have never had such personable and professional assistance from all the staff at a hotel as I experienced at this fine hotel and convention center. Would definitely return when in Atlanta.Genuine Hotels.com guest review
"close to all the sights, restuarants and shopping."
It was a great time had by all and great service with excellent staff I recommend atlanta marriot hotel to anyone for I am very picky and I had no complaints.Genuine Hotels.com guest review
Loved it!! Everything was nearby and easy access to the interstate. Love riding the Marta!!Genuine Hotels.com guest review
"Friendly staff, close to shopping and good eats!"
Really enjoyed my stay and I chose it based on prior ratings. Comfortable room, staff were great! Esther at check-in and Mohammed in the dining room, greeted my niece and I with a smile! Esther checked us in and I jokingly asked for things and we got them plus more. They might have been standard but we didn't know so we felt special! Mohammed waited […] on us all 3 days and remembered what we liked in day 2! The mall was directly across the street, which is where we went to walk after eating. Esther told us about their restaurant plus 2 others 2 blocks away. We enjoyed the food from the recommended place. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you so much for your appreciation of our staff here at the Atlanta Marriott Buckhead Hotel & Conference Center. They always go above and beyond to make our guests feel welcomed and at home while staying with us. We will share your suggestion with our team as we also would like to apologize for the inconvenience. We hope you will be back to stay with us again when you are in need of another get away with great food and nearby amenities.
"Great Location 4th time staying here."
Very convenient to everything. We stay every time we go to Atlanta.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We want to thank you for being such loyal guests at the Atlanta Marriott Buckhead Hotel & Conference Center. It makes us feel great to hear you keep returning to us on every visit to Atlanta. We look forward to your fifth visit and many more.
"CLOSE TO DOWNTOWN ATLANTA"
I reserved my hotel reservation through hotels.com. I checked in to hotel on 04/25/2014 - 04/28/2014. I self parked and came through the hotel lobby to front desk to check-in. I asked how much was it to park and was told that it was included with my package, to either self park or valet park. Upon check out, I was charged $64.00 for valet parking the […] other two nights. I spoke with front desk agent and tried to explain and he said he will give me a one night credit but instead my card was charged for two nights, a total of $64.00. I had to call the hotel and speak with the front desk supervisor, Ester to clear the situation up and said she will refund my account in 5-7 business days. Let alone, we were inconvenienced with having to move from one floor to another floor our first night because of nosiy guest next door to our room and across the hall from our room. Read moreGenuine Hotels.com guest review
"Close to shopping, restaurants"
We stayed for the weekend and it was great! Close to shopping, restaurants and was easy to get to downtown. Will stay here again!Genuine Hotels.com guest review
Awesome location! Close to downtown and perimeter. Great staff. The rooms are spacious and housekeeping was awesome. It wasn't noisy, very peaceful.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for an awesome review! We’re glad you stayed with us at the Atlanta Marriott Buckhead Hotel & Conference Center and hope to see you back again soon when in need of another excellent stay.
"Perfect location and great service"
I had a great stay and the staff was very friendly and displayed true professionalism.I would recommend this hotel.Genuine Hotels.com guest review
Enjoyed my stay and downtown was only 25 minutes away with trafficGenuine Expedia guest review
King bed extremely comfy. TV did not work half the time. Parking rates and daily internet rates are prohibitive in my humble opinion and I was lucky that they were included in the price so I didn't see the additional cash disappear. Great location. Parking was fine. I only ordered room service once and got myself a hamburger and cole slaw and both were […] delicious and delivered to the room in a timely manner and were hot. Beware of the hot water out of the faucets. The staff was fantastic. It was a little expensive for me so I may look for something a little less pricey next time but if it's within your budget it's a great hotel. Simple. Quiet. Clean. Comfortable. I would stay there again without hesitation if the rates are good. Read moreGenuine Hotels.com guest review
"Great place- will go again!"
I chose this hotel for our 4 year anniversary. When I checked in, I was asked if it was a special occasion. When I mentioned our anniversary, they gave us a bottle of complimentary champagne and chocolate covered strawberries. The room was nice and the restaurant's bar was trendy.Genuine Hotels.com guest review
over all it was a good stay!Genuine Hotels.com guest review
"Not much to brag about"
Not up to expected Marriott standards. Other Marriott hotels I've stayed were superb and worth the price. Not so here. My reservation specified a king bed, but I got double beds. Upon check-in, I was told no rooms with a king bed were available. Also, the room was in the "garden level." Sounds nice, right. It's the basement. The second you get off the […] elevator, you smell that damp, musty smell. And the "Starbucks" is a joke. It's a person who gets u a drink from a very limited menu until11 a.m. The Nashville Airport Marriott has a full Starbucks that's open until 9 p.m. Maybe this Atlanta Marriott could take a clue. Won't be back, and don't recommend. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center It is very disheartening to read that our hotel did not meet your expectations. We would like to apologize if there was any confusion as to your room request but also would like to state that if reservations are made through a third party site, we cannot guarantee the room specified through them. We appreciate your feedback and will review your comments with our team.
"One of my top choices..."
This was a great hotel choice, as we actually stayed there two consecutive weekends. My son and I enjoyed our stay that much! He's five and coined the hotel and other guests " our neighbors, and vacation home". I plan to lodge there again! Also, the breakfast was great and check-in was a breeze!Genuine Hotels.com guest review
they put me on the Garden level. Read basement. it sucked. The room itself as with all Marriott's was great. The hotel is so convenient it hurts. Everything is right there. just don't stay on the Garden level.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for your feedback. We’re sorry if the location of your room did not meet your expectations. We hope since you loved your room and the location of our hotel, you will be back for another stay at the Atlanta Marriott Buckhead Hotel & Conference Center and enjoy a beautiful room on one of our other floors.
"Avoid "Garden" Level Rooms"
I arrived in the evening and was assigned a King room on the "Garden" floor. This actually means "Basement" and it is one dark, low-ceiling, hallway of rooms past the laundry, gym, and pool. The view of the rooms is to the parking garage next door, and the rooms have sliding glass doors outside to "patios" that sit in the shadows of the garage. The […] hallway itself also has glass doors to the exterior. It was an uncomfortable atmosphere for a female solo traveler arriving at night. These "Garden" rooms are also small. This appears to have been an attempt by Marriott to create a few extra rooms where they weren't intended (and shouldn't be). Read moreGenuine Hotels.com guest review
"Meals in hotel"
Dinner was disappointing, food arrived cold. Had to returned to be heated, all they did was add warmer sauce on chicken. Breakfast was wonderful, very good service, and food choices was good!!Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Although we are quite pleased to read you were happy with the cleanliness of our hotel and your wonderful breakfast we are disappointed to read that your dinner did not meet your expectations. We wish for all of our guests to have the best experience possible when staying with us. We appreciate your feedback, thank you for staying with us.
Location, across from Lenox, convenient. Multiple restaurants within walking distance. Great room and facilities, loved Shulas Steak Hoise!Genuine Hotels.com guest review
Great hotel and awesome service !Genuine Hotels.com guest review
"Nice convenient central location"
I thought it was a great place to stay. Central location and it was easy to get to everywhere in Atlanta where I needed to go.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for your review of the Atlanta Marriott Buckhead Hotel & Conference Center. Our location in the heart of Buckhead and right across the street from the MARTA - Lenox Station really makes everything convenient and accessible for our guests. We’re glad you enjoyed your stay and look forward to seeing you again.
Quick courteous check in/out. Wish the shuttle ran later than 10:30.Genuine Hotels.com guest review
Overall, the choice I made to stay at this Merriott location was great and I would rebook again in the future.Genuine Hotels.com guest review
Pretty good hotelGenuine Hotels.com guest review
I could not have been happier with this hotel. Everything was so tastefully decorated and impeccably clean, from the lobby to the rooms. The staff was nothing but polite and attentive and the level of thoughtful detail in the rooms is really quite something. And take advantage of the complimentary shuttle, the courteous driver was one of the best parts […] of our stay. Read moreGenuine Hotels.com guest review
"It is all about money."
$24 dollars to park per night. $10 dollars for internet per night. $15.95 per person for breakfast. Adds up to a disappointing stay.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We’re glad you found your guest room pleasant but we are disappointed to read your review. Our parking and internet fees are standard fees which we publish for guests to review before making their reservation. Internet service is available in our lobby and is complimentary there for those guests who choose not to have it in their room. The parking fees range in cost as we have several different choices for our guests’ convenience such as; on-site parking, valet parking, off-site parking and self-parking. Also, The Lenox Grill offers a variety of breakfast choices on the breakfast buffet to try to satisfy all guests. We want to thank you for staying with us and we do hope you will give us another try in the future.
Convenience to Marta, Mall, and food. Clean; Easy access.Genuine Hotels.com guest review
"Great service but LOUD rooms"
Service was great, location good, parking ok. Breakfast and staff were fantastic. Room VERY noisy. Could hear your neighbor walking, snoring, showering, TV, alarm, etc. I would go back but request room at the end of the hall to limit hearing doors open and close.Genuine Hotels.com guest review
Wonderful in a great location. In walking distance of mall.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We’re glad you enjoyed your stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center. We hope you will be back again for another visit soon.
"Dont Stay Here if you value your safety !"
My stay was HORRIBLE ! I booked three rooms for the long MLK weekend. The rooms were in my name, and my two sisters. Well two ladies who were a part of my party checked in without being on the reservation. The hotel did not even ask them for a credit card and just took it at their word that they knew me. I was furious and in the 20 years of travelling […] have NEVER experience anything like this. Then I (the person paid for ALL the rooms and reserved them)got locked out of my room and I had to wait for a Manager to get out of the meeting to get my key reactivated. I was standing barefoot in my pjs. UNBELIEVABLE....We were also told we would have access to the concierge lounge and didn't. When travelling to Atlanta as I often do I will run as far away from this hotel as I can. Fortunately I knew the ladies that checked in but it couldhave been alot worst ! Read moreGenuine Hotels.com guest review
the location of the hotel is convenient to all the highways I needed to take each day.Genuine Hotels.com guest review
"Just stayed for new years eve, nice hotel."
Concierge and other staff including valet and bell hops were really nice.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We are so glad you rang in the New Year with a stay at the Atlanta Marriott Buckhead Hotel & Conference Center. It is wonderful to read about the positive experience you enjoyed, complete with friendly service. Thank you for your review and mention of our location near great shopping and attractions. Please come back again soon.
"Clost to any place"
ExcellentGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you! We couldn’t be more pleased that our central location impressed you. We hope to welcome you back to the Atlanta Marriott Buckhead Hotel & Conference Center for another excellent stay soon.
It was a great hotel, but I really wish it has a fridge and microwave. I was shocked that the room didn't come with one since I was on the "Concierge Level". But all in all, it was a really nice hotel.Genuine Hotels.com guest review
"New Year's Eve Stay"
We arrived on December 31 for New Year's. The valet service was a bit slow because they only had 2 valets. Check in process went smoothly and I asked that a bellman bring our luggage to the room. We waited 20 minutes and no bags. We decided to go get them ourselves and that was when they finally sent someone up with our bags. We ate at the restaurant […] downstairs and the food and service were great. We had no other problems and would more than likely stay there again. Read moreGenuine Hotels.com guest review
Great stay.Genuine Hotels.com guest review
"Enjoyed my stay"
Satisfied with most accommodations and amenities at the hotel. Staff was courteous and helpful. However, the room with the vendor and ice machines was not maintained (not clean) on my floor. Hotel location was easily assessible to nearby malls within walking distance and a nearby theater. Enjoyed my stay and would consider a future return.Genuine Hotels.com guest review
"Great Shopping right across the street"
My only regret was that I didn't stay another night!Genuine Hotels.com guest review
"Comfort for Old Family Tradition"
What would be better than after the famous Macy's Tree Lighting; going inside the comfort of the Marriott Buckhead Hotel. Greeted by wonderful staff, being able to be only minutes away, to relax from an great family tradition Happy ThankGiving. Oh and to be in walking distance or even a drive, just to get up early the next day for the Black Friday shopping, […] another fun memory of family times shared togather .I pray the Lord will allow us to spend many more years with you all. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for taking the time to provide your valued feedback with us. We are extremely pleased to learn that you enjoyed returning to the Atlanta Marriott Buckhead Hotel & Conference Center after the Macy’s Tree Lighting at Lenox Square Mall, just across the street from our property. In addition to being within walking distance of great shopping, which you mentioned, and fantastic local restaurants, we offer the service of a complimentary area shuttle to guests that wish to explore the area. We appreciate that you shared your story and hope to welcome you back soon.
Weekend birthday get away with my BFF from high school. Loved the hotel and the staff was super nice!!! She loves to shop!!! We ate at some great restaurants and we will be visiting the hotel again. My bday is in April. YAY!!!Genuine Hotels.com guest review
I was staying at the hotel for an on-site convention, my girlfriend came along and took advantage of the great shopping right across the street! We had a terrific dinner at Shula's and took full advantage of all the other hotel amenities.Genuine Hotels.com guest review
"overnight at Marriott convention center"
great location, staff and convenienceGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for taking the time to share such wonderful feedback from your recent stay at the Atlanta Marriott Buckhead Hotel & Conference Center. We couldn’t be happier that you considered our location to be perfect and enjoyed clean, comfortable accommodations and friendly service while you were here. We certainly hope to have the pleasure of welcoming you back next time you’re in Buckhead.
"Very Nice Hotel"
Enjoyed our stay. The hotel was in a busy area of Buckhead, right across from the Lenox Mall.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center The Atlanta Marriott Buckhead Hotel & Conference Center provides world-class accommodations and service in the heart of Buckhead, directly across the street from Lenox Square Mall. We’re delighted our luxurious, recently updated guest rooms and Revive by Marriott beds and bedding made your stay a comfortable experience. We hope you’ll return again during your next visit to the area. Thank you.
"Great hotel with Excellent Location"
It was a pleasant stay. Nice room with great amenities. Enjoyed the weekend with my girls.Genuine Hotels.com guest review
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