"CLOSE TO DOWNTOWN ATLANTA"
I reserved my hotel reservation through hotels.com. I checked in to hotel on 04/25/2014 - 04/28/2014. I self parked and came through the hotel lobby to front desk to check-in. I asked how much was it to park and was told that it was included with my package, to either self park or valet park. Upon check out, I was charged $64.00 for valet parking the […] other two nights. I spoke with front desk agent and tried to explain and he said he will give me a one night credit but instead my card was charged for two nights, a total of $64.00. I had to call the hotel and speak with the front desk supervisor, Ester to clear the situation up and said she will refund my account in 5-7 business days. Let alone, we were inconvenienced with having to move from one floor to another floor our first night because of nosiy guest next door to our room and across the hall from our room. Read moreGenuine Hotels.com guest review
"Close to shopping, restaurants"
We stayed for the weekend and it was great! Close to shopping, restaurants and was easy to get to downtown. Will stay here again!Genuine Hotels.com guest review
Awesome location! Close to downtown and perimeter. Great staff. The rooms are spacious and housekeeping was awesome. It wasn't noisy, very peaceful.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for an awesome review! We’re glad you stayed with us at the Atlanta Marriott Buckhead Hotel & Conference Center and hope to see you back again soon when in need of another excellent stay.
"Perfect location and great service"
I had a great stay and the staff was very friendly and displayed true professionalism.I would recommend this hotel.Genuine Hotels.com guest review
Enjoyed my stay and downtown was only 25 minutes away with trafficGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We’re so glad you had such and enjoyable stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center in the heart of Buckhead. We hope to be welcoming you back again soon.
King bed extremely comfy. TV did not work half the time. Parking rates and daily internet rates are prohibitive in my humble opinion and I was lucky that they were included in the price so I didn't see the additional cash disappear. Great location. Parking was fine. I only ordered room service once and got myself a hamburger and cole slaw and both were […] delicious and delivered to the room in a timely manner and were hot. Beware of the hot water out of the faucets. The staff was fantastic. It was a little expensive for me so I may look for something a little less pricey next time but if it's within your budget it's a great hotel. Simple. Quiet. Clean. Comfortable. I would stay there again without hesitation if the rates are good. Read moreGenuine Hotels.com guest review
"Great place- will go again!"
I chose this hotel for our 4 year anniversary. When I checked in, I was asked if it was a special occasion. When I mentioned our anniversary, they gave us a bottle of complimentary champagne and chocolate covered strawberries. The room was nice and the restaurant's bar was trendy.Genuine Hotels.com guest review
over all it was a good stay!Genuine Hotels.com guest review
"Not much to brag about"
Not up to expected Marriott standards. Other Marriott hotels I've stayed were superb and worth the price. Not so here. My reservation specified a king bed, but I got double beds. Upon check-in, I was told no rooms with a king bed were available. Also, the room was in the "garden level." Sounds nice, right. It's the basement. The second you get off the […] elevator, you smell that damp, musty smell. And the "Starbucks" is a joke. It's a person who gets u a drink from a very limited menu until11 a.m. The Nashville Airport Marriott has a full Starbucks that's open until 9 p.m. Maybe this Atlanta Marriott could take a clue. Won't be back, and don't recommend. Read moreGenuine Expedia guest review
"One of my top choices..."
This was a great hotel choice, as we actually stayed there two consecutive weekends. My son and I enjoyed our stay that much! He's five and coined the hotel and other guests " our neighbors, and vacation home". I plan to lodge there again! Also, the breakfast was great and check-in was a breeze!Genuine Hotels.com guest review
they put me on the Garden level. Read basement. it sucked. The room itself as with all Marriott's was great. The hotel is so convenient it hurts. Everything is right there. just don't stay on the Garden level.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for your feedback. We’re sorry if the location of your room did not meet your expectations. We hope since you loved your room and the location of our hotel, you will be back for another stay at the Atlanta Marriott Buckhead Hotel & Conference Center and enjoy a beautiful room on one of our other floors.
"Avoid "Garden" Level Rooms"
I arrived in the evening and was assigned a King room on the "Garden" floor. This actually means "Basement" and it is one dark, low-ceiling, hallway of rooms past the laundry, gym, and pool. The view of the rooms is to the parking garage next door, and the rooms have sliding glass doors outside to "patios" that sit in the shadows of the garage. The […] hallway itself also has glass doors to the exterior. It was an uncomfortable atmosphere for a female solo traveler arriving at night. These "Garden" rooms are also small. This appears to have been an attempt by Marriott to create a few extra rooms where they weren't intended (and shouldn't be). Read moreGenuine Hotels.com guest review
"Meals in hotel"
Dinner was disappointing, food arrived cold. Had to returned to be heated, all they did was add warmer sauce on chicken. Breakfast was wonderful, very good service, and food choices was good!!Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Although we are quite pleased to read you were happy with the cleanliness of our hotel and your wonderful breakfast we are disappointed to read that your dinner did not meet your expectations. We wish for all of our guests to have the best experience possible when staying with us. We appreciate your feedback, thank you for staying with us.
Location, across from Lenox, convenient. Multiple restaurants within walking distance. Great room and facilities, loved Shulas Steak Hoise!Genuine Hotels.com guest review
Great hotel and awesome service !Genuine Hotels.com guest review
"Nice convenient central location"
I thought it was a great place to stay. Central location and it was easy to get to everywhere in Atlanta where I needed to go.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for your review of the Atlanta Marriott Buckhead Hotel & Conference Center. Our location in the heart of Buckhead and right across the street from the MARTA - Lenox Station really makes everything convenient and accessible for our guests. We’re glad you enjoyed your stay and look forward to seeing you again.
Quick courteous check in/out. Wish the shuttle ran later than 10:30.Genuine Hotels.com guest review
Overall, the choice I made to stay at this Merriott location was great and I would rebook again in the future.Genuine Hotels.com guest review
Pretty good hotelGenuine Hotels.com guest review
I could not have been happier with this hotel. Everything was so tastefully decorated and impeccably clean, from the lobby to the rooms. The staff was nothing but polite and attentive and the level of thoughtful detail in the rooms is really quite something. And take advantage of the complimentary shuttle, the courteous driver was one of the best parts […] of our stay. Read moreGenuine Hotels.com guest review
"It is all about money."
$24 dollars to park per night. $10 dollars for internet per night. $15.95 per person for breakfast. Adds up to a disappointing stay.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We’re glad you found your guest room pleasant but we are disappointed to read your review. Our parking and internet fees are standard fees which we publish for guests to review before making their reservation. Internet service is available in our lobby and is complimentary there for those guests who choose not to have it in their room. The parking fees range in cost as we have several different choices for our guests’ convenience such as; on-site parking, valet parking, off-site parking and self-parking. Also, The Lenox Grill offers a variety of breakfast choices on the breakfast buffet to try to satisfy all guests. We want to thank you for staying with us and we do hope you will give us another try in the future.
Convenience to Marta, Mall, and food. Clean; Easy access.Genuine Hotels.com guest review
"Great service but LOUD rooms"
Service was great, location good, parking ok. Breakfast and staff were fantastic. Room VERY noisy. Could hear your neighbor walking, snoring, showering, TV, alarm, etc. I would go back but request room at the end of the hall to limit hearing doors open and close.Genuine Hotels.com guest review
Wonderful in a great location. In walking distance of mall.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We’re glad you enjoyed your stay with us at the Atlanta Marriott Buckhead Hotel & Conference Center. We hope you will be back again for another visit soon.
"Dont Stay Here if you value your safety !"
My stay was HORRIBLE ! I booked three rooms for the long MLK weekend. The rooms were in my name, and my two sisters. Well two ladies who were a part of my party checked in without being on the reservation. The hotel did not even ask them for a credit card and just took it at their word that they knew me. I was furious and in the 20 years of travelling […] have NEVER experience anything like this. Then I (the person paid for ALL the rooms and reserved them)got locked out of my room and I had to wait for a Manager to get out of the meeting to get my key reactivated. I was standing barefoot in my pjs. UNBELIEVABLE....We were also told we would have access to the concierge lounge and didn't. When travelling to Atlanta as I often do I will run as far away from this hotel as I can. Fortunately I knew the ladies that checked in but it couldhave been alot worst ! Read moreGenuine Hotels.com guest review
the location of the hotel is convenient to all the highways I needed to take each day.Genuine Hotels.com guest review
"Just stayed for new years eve, nice hotel."
Concierge and other staff including valet and bell hops were really nice.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We are so glad you rang in the New Year with a stay at the Atlanta Marriott Buckhead Hotel & Conference Center. It is wonderful to read about the positive experience you enjoyed, complete with friendly service. Thank you for your review and mention of our location near great shopping and attractions. Please come back again soon.
"Clost to any place"
ExcellentGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you! We couldn’t be more pleased that our central location impressed you. We hope to welcome you back to the Atlanta Marriott Buckhead Hotel & Conference Center for another excellent stay soon.
It was a great hotel, but I really wish it has a fridge and microwave. I was shocked that the room didn't come with one since I was on the "Concierge Level". But all in all, it was a really nice hotel.Genuine Hotels.com guest review
"New Year's Eve Stay"
We arrived on December 31 for New Year's. The valet service was a bit slow because they only had 2 valets. Check in process went smoothly and I asked that a bellman bring our luggage to the room. We waited 20 minutes and no bags. We decided to go get them ourselves and that was when they finally sent someone up with our bags. We ate at the restaurant […] downstairs and the food and service were great. We had no other problems and would more than likely stay there again. Read moreGenuine Hotels.com guest review
Great stay.Genuine Hotels.com guest review
"Enjoyed my stay"
Satisfied with most accommodations and amenities at the hotel. Staff was courteous and helpful. However, the room with the vendor and ice machines was not maintained (not clean) on my floor. Hotel location was easily assessible to nearby malls within walking distance and a nearby theater. Enjoyed my stay and would consider a future return.Genuine Hotels.com guest review
"Great Shopping right across the street"
My only regret was that I didn't stay another night!Genuine Hotels.com guest review
"Comfort for Old Family Tradition"
What would be better than after the famous Macy's Tree Lighting; going inside the comfort of the Marriott Buckhead Hotel. Greeted by wonderful staff, being able to be only minutes away, to relax from an great family tradition Happy ThankGiving. Oh and to be in walking distance or even a drive, just to get up early the next day for the Black Friday shopping, […] another fun memory of family times shared togather .I pray the Lord will allow us to spend many more years with you all. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for taking the time to provide your valued feedback with us. We are extremely pleased to learn that you enjoyed returning to the Atlanta Marriott Buckhead Hotel & Conference Center after the Macy’s Tree Lighting at Lenox Square Mall, just across the street from our property. In addition to being within walking distance of great shopping, which you mentioned, and fantastic local restaurants, we offer the service of a complimentary area shuttle to guests that wish to explore the area. We appreciate that you shared your story and hope to welcome you back soon.
Weekend birthday get away with my BFF from high school. Loved the hotel and the staff was super nice!!! She loves to shop!!! We ate at some great restaurants and we will be visiting the hotel again. My bday is in April. YAY!!!Genuine Hotels.com guest review
I was staying at the hotel for an on-site convention, my girlfriend came along and took advantage of the great shopping right across the street! We had a terrific dinner at Shula's and took full advantage of all the other hotel amenities.Genuine Hotels.com guest review
"overnight at Marriott convention center"
great location, staff and convenienceGenuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for taking the time to share such wonderful feedback from your recent stay at the Atlanta Marriott Buckhead Hotel & Conference Center. We couldn’t be happier that you considered our location to be perfect and enjoyed clean, comfortable accommodations and friendly service while you were here. We certainly hope to have the pleasure of welcoming you back next time you’re in Buckhead.
"Very Nice Hotel"
Enjoyed our stay. The hotel was in a busy area of Buckhead, right across from the Lenox Mall.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center The Atlanta Marriott Buckhead Hotel & Conference Center provides world-class accommodations and service in the heart of Buckhead, directly across the street from Lenox Square Mall. We’re delighted our luxurious, recently updated guest rooms and Revive by Marriott beds and bedding made your stay a comfortable experience. We hope you’ll return again during your next visit to the area. Thank you.
"Great hotel with Excellent Location"
It was a pleasant stay. Nice room with great amenities. Enjoyed the weekend with my girls.Genuine Hotels.com guest review
One of the best hotel experiences I have had. The staff treated us royally and the location was also close to our activities.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Our goal is to ensure guests experience world-class service throughout their time with us so we couldn’t be happier that you enjoyed, as you put it, the royal treatment while visiting the Atlanta Marriott Buckhead Hotel & Conference Center. We hope to have the opportunity to impress you again during a future stay. Thank you for your glowing review.
"Marriot Lenox Mall"
The location and service was outstanding. The breakfast was really good. Our room was a little louder than I would have liked but we just had a loud guest adjacent to us and no other rooms were available. I would stay there againGenuine Hotels.com guest review
"Will come again!"
Everything we did had a touch of class to it. From the evening meal watching our favorite football game to the morning breakfast with omelets the way you like it. The rooms were great and the beds were sooo comfortable. Will come again!!!Genuine Hotels.com guest review
"Comfy and across from Lenox mall"
The hotel staff were very friendly. The rooms were clean and comfortable.Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center Thank you for your kind review of the Atlanta Marriott Buckhead Hotel & Conference Center. We hope you’ll return for a future stay at our prime Buckhead location so that you can once again experience helpful service and comfortable accommodations.
"Cityhotel as it Best"
All the expectations you have for a good Hotel in town were fullfilled....Genuine Expedia guest review
Response by Atlanta Marriott Buckhead Hotel & Conference Center We love that your stay at the Atlanta Marriott Buckhead Hotel provided you with a great experience in the heart of the city’s Buckhead neighborhood. It is our goal to provide luxury accommodations in an ideal location and we’re so glad this was your experience. Thank you for sharing your thoughts, please come back again soon.
It was so quite and clean. Great hotel and very good price. I would recommend this place to anyone. Also, try Shula's in the lobby. The steak sandwich is awesome!Genuine Hotels.com guest review
The staff was exceptional in every function of the hotel. Kwani, Stephanie, Olga & the front desk staff were amazing. Couldn't sleep Saturday because of the noisy guests above us, next door & in the parking lot across from our room. Nice hotel - really tough night!Genuine Hotels.com guest review
"nice and clean"
Very nice and clean location was close to all the nice eating spots great staffGenuine Hotels.com guest review
My only complaint would be the pillows were terrible. The hotel staff was wonderful, wait staff very attentive. A pleasure to stay there!Genuine Hotels.com guest review
This was one of the worst experiences I have ever had at a major hotel. The room was so loud we could not sleep. We could hear every door open and close, we could hear toilets flushing in the rooms around us, and we could hear showers running in other rooms. The worst was outside - below of our 4th story room, there was a truck unloading tables and […] chairs until 1:00am and the hotel management would not do anything about it. We could also hear the many sirens from the local fire department that must have been close by the hotel. As for the comfort or lack of comfort in the small rooms, the bed was very uncomfortable. The pillows were small and old, offering no support for your head. One positive note, the staff were very friendly and helpful. However, I will never-ever stay in this hotel again and I will avoid all hotels with this name in the future. Read moreGenuine Hotels.com guest review
"Close to all the sights."
It was great. Trip was short. Hope to visit again and enjoy the city.Genuine Hotels.com guest review
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