All hotels in Oakland, California, United States of America
1 room, 2 adults
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10 Washington Street, Oakland, CA, 94607, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 657 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.2
5.0 / 5Outstanding
The Waterfront Hotel was very clean with friendly service. It is located at Jack London Square in Oakland which provides convenient access to local restaurants and ferry service to San Francisco.
Genuine Expedia guest review
Other trip Feb 7, 2015
Michael
US
4.0 / 5Excellent
"Convenient location to Oracle Arena"
Comfortable place to stay. Even better given it was great weather out: you can have nice walk along the port. It was good place to stay because we went to Warriors game that night. One way to improve is to have shuttle service to the arena.
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel"
The hotel was nice. We kind of had a few more insects in the room than we would have liked, but stuff like that happens when you're near the water. The staff was really nice, so they made up for that.
Genuine Expedia guest review
Other trip Feb 6, 2015
Jay
US
3.0 / 5Good
"OK BUT NOT AMAZING"
Overall we had a ok time, we reserved the suite which was clean and the bed was comfortable. Was disappointed that we were told the room had a fireplace which it did not and we paid a good price for the room so it should have at least had that. You can find a better hotel for the same price that has more to offer in my opinion. They charged $25 for valet and literally parked our car outside 2 feet away in their little lot which I found unacceptable, we could have parked our own car a clear indicator they are out to make a buck any way possible. Check in and check out was smooth, however they double charged us for room & valet. I had to call & the recep said it should drop off; which it eventually did however the two pre-authorizations totaled quite a bit of money so I found it unacceptable that they would jeopardize my account by deducting so much because if I didn't have all those funds to cover everything it would have been disastrous and I am positive they would not have been up for covering all the associated bank account fees. They also hold $50 for incidentals that was not disclosed up front and I am a firm believer that all fees should be openly discussed upfront. I had read several reviews before booking the room and several people stated the train that comes through with the loud horn would leave us getting no sleep; personally we slept great, in fact we didn't hear the train until about 6am and although we heard it, it wasn't THAT disturbing.
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Jack London Square Hotel"
This is a great Oakland Hotel. I will definitely come back and tell my friends.
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2015
Hanna
US
4.0 / 5Excellent
"Great location and views"
Had a corner suite with beautiful views of the bay and port. Nice size room. Very comfortable bed. Have stayed many places in and around Oakland, including the Claremont, and with all that is available at Jack London Square, we now prefer the Waterfront.
Genuine Expedia guest review
Other trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
"Rattled!"
Convenient location, near delicious restaurants. Be ready for valet parking, as that is all they offer at $25/day. There's public parking accros the street, but I was told they don't offer overnight parking. Train passes close by, but windows keep the noise out. Appreciated the free Wi-Fi, and complimentary water, most hotels sell the water, so it was refreshing to see this. The restaurant offers pretty good breakfast, didn't try dinner. The one downer, the heater/AC vent rattled every time it came on, and disrupted my sleep on both nights.
Genuine Hotels.com guest review
2 night business trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
"Pleasant Surprise, Oakland is good!"
Good location, we really enjoyed Oakland. Great restaurants nearby, fairly easy transportation via BART within a short walk, lots to do around the hotel.
Genuine Hotels.com guest review
1 night business trip Nov 18, 2014
Nathan
US
5.0 / 5Outstanding
"Awesome"
Fantastic place to stay on, I'll recomend this place
Genuine Expedia guest review
Other trip Jan 26, 2015
teddy13
US
4.0 / 5Excellent
"Sunnier Digs than San Francisco"
This is my 3rd time at this hotel. I like it a lot! It is a bright, sunny spot. Jack London Square is a good place to be--I was there on Saturday for Farmers' Market which was wonderful. The rooms are bright and cheery. Lots of restaurants right there. I think the location is a bonus--right beside the ferry that takes you over to San Francisco which is a fun trip with a nice view. You get to start your day "on the sunny side" and the hotel is so much less $ than staying in San Francisco.
Genuine Hotels.com guest review
1 night trip with friends Jan 18, 2015
Jamie
US
4.0 / 5Excellent
"Interesting boutique hôtel"
Hotel is an interesting and unique boutique, it's old but charming and the staff are warm and professional. When I checked in I noticed earplugs in the bathroom alongside the soap, which made me wonder what they were for... I didn't read reviews prior to booking so wasn't aware of the train that goes through the area frequently. I did wake up a few times in the night but the bed was so comfortable I fell back asleep pretty quickly. I'd stay there again for pleasure but it was a little rough for a business trip when uninterrupted sleep is key.
Genuine Hotels.com guest review
2 night business trip Jan 14, 2015
A Traveler
US
5.0 / 5Outstanding
"The Waterfront - A Cozy Oasis"
My stay at the Waterfront was quite enjoyable. The suite was spacious, soft pastel colors, a warm fireplace and heavenly soft bed that was extremely comfortable. I found the pier and sounds of the clinging boats enchanting and enjoyed the variety of restaurants that were steps away from the hotel.
Genuine Hotels.com guest review
1 night trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Waterfront in Oakland"
Enjoy staying at this hotel.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Ronald
US
4.0 / 5Excellent
"Nice place"
Getting back and forth into San Francisco was a little harder than I had hoped from this location. But it was a nice place to stay.
Genuine Hotels.com guest review
3 night business trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay at Jack London Square"
Excellent accommodations. Friendly staff. Treated very well by all
Genuine Expedia guest review
Other trip Jan 16, 2015
sandra
US
3.0 / 5Good
"perfect spot for an Oakland adventure"
The view from the terrace and great location made for a fab stay in spite of lack of a higher-priced hotels amenities.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Debra
US
4.0 / 5Excellent
"Good place for an East Bay visit."
I have stayed at this hotel frequently. It is a comfortable place that is conveniently located and the rooms with water views are particularly attractive. On this visit, our room had some problems with the door keys, the thermostat, and the TV, but they were promptly fixed by the service staff.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Michael
US
5.0 / 5Outstanding
"Jack London Gem"
I have stayed at the Waterfront Hotel in the past and enjoyed my stay enough to book again. The room was clean,service was attentive, and I was able to walk to multiple local restaurants,including Lungomare in the hotel. I have recommended the hotel to others based on my experience.
Genuine Hotels.com guest review
3 night business trip Jan 3, 2015
Barry
US
5.0 / 5Outstanding
"Well Worth the Visit"
The staff is very professional and courteous. I've stayed here before and had the same pleasant, lovely experience.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel with view of water"
Checked in on Christmas Eve and wanted a nice place to stay. Staff were very considerate. Upgraded us to a waterfront view with nice view. Valet left our car close to the hotel so our dog could stay in car while we went out to dinner.
Genuine Expedia guest review
Other trip Jan 3, 2015
Dori
US
4.0 / 5Excellent
"Surprisingly nice."
This hotel is located in a nice little waterfront pocket in Oakland. The price was good especially compared to any of the places you can get in San Francisco, across the bridge. View was really nice, and the room was spacious. The only possible drawback I can see about this hotel, is that it's extremely close the the trains going by, and if noise will keep you up, the horns will most definitely affect you. The room does come with complimentary ear plugs. lol
Genuine Expedia guest review
Other trip Dec 31, 2014
Chicken
US
5.0 / 5Outstanding
"One of the nicest places to stay in Oakland"
Great location in Jack London Square on the waterfront. Views of the square and the marina. Large rooms, well furnished, and well maintained.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
Michael
US
5.0 / 5Outstanding
"Great hotel.....just don't ask where anything is."
We have stayed in this hotel on several occasions and have always been pleased. It is clean, the location is great and close to good food, and the staff is helpful. The only criticism I have ever had is that the staff at the front desk seem kind of clueless about how to get to places in the area. I've asked directions to the train station.....which is about 4 blocks away....and they're just not right. It isn't that the staff won't help, it's that they don't seem to know how to get anywhere.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"Spinners"
Nice room, very clean & comfortable. Valets very friendly. Front desk very friendly on checkout but not at check in. Upon check in, I stood at the desk for a few minutes. 1 person was on the phone, got off & didn't acknowledge me & the 2nd person whom I was standing in front of was staring at the computer the entire time. When another group of guests arrived, the person who had been on the phone acknowledged them which apparently prompted the gal in front of me because she then asked how she could help me. I understand people being busy but she was facing me as she stared at the computer screen & one of them should have at least acknowledged me & said they'd be right with me. The gal that helped me offered no apology & acted as though I had just walked up. Grateful that the other experiences were positive. I'm likely to stay there again as my son is working at Yoshi's & I will be there to see shows often.
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
Victoria
US
4.0 / 5Excellent
"Charming, Clean, Convenient"
Waterfront hotel has great amenities and a wonderful location. It is close to many wonderful restaurants. We are vegan and have dietary restrictions, and there were several vegan restaurants within walking distance. The train is a little loud at times, but kinda charming in its own way.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
"Fantastic experience"
Awesome. Hotel attendant Kenny was just an awesome person !
Genuine Hotels.com guest review
2 night trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"RELAXING"
STAFF WAS GREAT!
Genuine Hotels.com guest review
2 night romance trip Dec 21, 2014
NOEL
US
4.0 / 5Excellent
"Good for the price"
My stay was just for two nights. My first room had a broken heater. It isn't often cold in oakland but it was below 50 and raining. The maintenance worker was amazing and when the heater could not be fixed the staff moved me to a different room. The rooms are outdated and the bathrooms are strangely layed out with older features. The bed was comfortable and the lobby is updated nicely. We had a deal through hotels.com so it was fine for the right price. However the walls were super thin and we could hear every word of the people in the next room over.
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Best hotel at Jack London Square."
The hotel was at the perfect location, apart of Jack London Square and right on the water. The staff was exceptional. They had a nice wine and cheese gathering from 5-6 on Friday and the restaurant had great food and drinks, with Friday night music very entertaining. I would rate the entire experience a 10 out of 10.
Genuine Expedia guest review
Other trip Dec 21, 2014
Rolfe
US
3.0 / 5Good
"Mixed experience in a great location"
Stayed for wedding in the area. Valet & check-in staff were polite and professional. Clerk during check out was not. Lobby and room were both nicely appointed. "City view" was disappointingly a view of the parking alley. Lots of noise from hallway and neighbors - suspect the older building is not very well insulated. It is at the heart of Jack London Square so that made it very convenient. Would I stay there again? Maybe if bringing a dog (they are pet friendly) or for a very good price on a room with a water view.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Timothy
US
5.0 / 5Outstanding
"thank you!"
very clean and comfortable. everyone was very polite and helpful with all or requests and inquiries. great neighborhood, too.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, needs some work."
Overall, this is a nice hotel, but the rooms are looking a bit shabby. Bathroom caulk peeling, a bit mildewy. I can't imagine that anybody likes cold-white CFLs for bathroom and bedroom lights - does anyone really like to look at themselves in this light? Hotel should change out the bulbs with warm white. Wall mounted drawer next to the bed was falling halfway off the wall. Overall the place is OK, but needs some work.
Genuine Expedia guest review
Other trip Dec 8, 2014
Rich
US
1.0 / 5Poor
"No good"
Awful. Lets just start there. I told the front desk I was going to a concert while my son was staying in the room to study for finals "great room...lots of space for that...you will love it" What she didn't think to tell us was it was the lighting of the tree ceremony in Jack London Square and there would be actual Reindeer, a stage for dance performances and about 300 people milling about the Taylor Swift so loud you could hear it in the bathroom with the shower on. It took 90 minutes to get a glass of half and half sent up although they did call 4 times about it..."your room number is XXX....you ordered the..." Next call.... "You know its $5 do you really want it?" You get the point. The room was spacious. The mattress probably about 20 years old. The BEST part was the restaurant downstairs. Delicious. We ended up driving back to Santa Cruz at Midnight and not even staying. Bummer
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
Monique
US
4.0 / 5Excellent
"View Gym Walkable Area ask for quiet room"
I stayed 3 nights. The first night my room had adjoining door, which meant I heard neighbors talk till 3am and they heard me get ready for work at 7am. Moved to room with no connecting door, was much better, though further from wifi. Glad they were able to accommodate. Restaurant was really good. Gym is exceptional for a hotel. A nice pool at night. Ferry dock to get to SF. Area is convenient and mostly safe to walk around, 12 blocks along Broadway to City Center Bart train. View is quite nice.
Genuine Hotels.com guest review
3 night family trip Nov 23, 2014
Robert
US
3.0 / 5Good
"Clean but small."
The room was small and the view was of the back of some old buildings. It was very clean so that made up for it. The staff seemed friendly.
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
Saundra
US
5.0 / 5Outstanding
I would totally recommend this hotel to a friend... great value and location!
Genuine Expedia guest review
Other trip Dec 1, 2014
dawn
US
5.0 / 5Outstanding
"My family stay at The Waterfront Hotel"
Very nice boutique hotel with pleasant staff, clean comfortable room, nice amenities, and a water view. Being in Jack London Square, Oakland was a plus because I was hosting a Birthday party for my granddaughter at PLANK/ mines will be there./I will be going back just for my own little staycation(I am an Oakland resident) My family and I enjoyed it! Oh, please check out the restaurant/Very, Very nice/A truly sweet getaway!!
Genuine Expedia guest review
Other trip Dec 1, 2014
Yvette
US
4.0 / 5Excellent
"Lovely view of the bay."
Hotel service excellent, room clean & comfortable with a lovely view. We will return.
Genuine Hotels.com guest review
2 night business trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Oakland hotel"
Lovely area of oakland
Genuine Hotels.com guest review
2 night trip with friends Nov 21, 2014
Kay
US
5.0 / 5Outstanding
"Great location."
Great hotel. Wonderful location. Would definitely stay again.
Genuine Hotels.com guest review
1 night business trip Nov 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great harbor views"
Great place to stay.....staff is super helpful and friendly. Train tracks are close so if that bothers you, they thoughtfully provide ear plugs...
Genuine Hotels.com guest review
1 night romance trip Nov 16, 2014
Denise
US
4.0 / 5Excellent
"Hotel: Good, Staff: Bad"
The front desk person charged us the wrong amount for the room, plus charged us for two valet parking spots instead of one. Hotel is very nice, the room was spacious and comfortable, plus it's near a new bar/bowling alley/arcade, a couple of local wineries and the famous Yoshi's Jazz club.
Genuine Hotels.com guest review
1 night family trip Nov 21, 2014
David
US
5.0 / 5Outstanding
"Bachelorette fun"
We had a fantastic time. Everyone on the staff was incredibly accommodating and nice. Will definitely be back.
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
Nicole
US
4.0 / 5Excellent
"The Waterfront Weekend"
When I called I asked if there was an airport shuttle from/to the hotel and was told there was, but when I arrived at the airport I called and was told there wasn't. It ended up costing $40 to get to the hotel.
Genuine Hotels.com guest review
2 night family trip Nov 15, 2014
LINDA
US
5.0 / 5Outstanding
"Nice view over the balcony"
The room very roomy i love how it was set up very noisy outside not enough tv channels But overall yes I will stay again
Genuine Expedia guest review
Other trip Nov 20, 2014
Bk
US
4.0 / 5Excellent
"Great service and near so many attractions"
Got a bottle of wine when we couldnt get upgraded to a room worh a harbor view an was promised next time. I think people were great here
Genuine Hotels.com guest review
1 night romance trip Nov 7, 2014
Roland
US
5.0 / 5Outstanding
"Great time"
First time here, loved it. Will definitely come again
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
Mercedes
US
5.0 / 5Outstanding
"Great service, clean, adorable and close to BART!"
Great service!! Hotel employees were very polite and eager to help at every turn. The hotel itself was very clean and adorably styled. The bed was super comfy!! The neighborhood is lively at night so it gets pretty noisy - front desk warns you about this right away so we were aware. The hotel actually leaves fresh ear plugs in the room :). We didnt need them as we seem to sleep thru just about anything but your average sleeper may have some trouble. At night the area can feel sketchy too so we stuck close to the hotel. During the day the area is beautiful by the water and bustleing (sp?). Overall fantastic hotel!
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2014
Deanna
US
3.0 / 5Good
"Way overpriced!"
The room, though comfortable, is way overpriced - and we got it at the Expedia price! Hallway rugs were spotted; bathroom shower is no better than what you'd get at a low price motel; door to room had to be pulled to close completely - something I fortunately discovered by accident the first day of our stay - and unfortunately the cleaning staff didn't notice this and one day we returned to the room to find the door slightly ajar - fortunately, we had left nothing of value in the room and no one noticed the slightly open door (when I notified front office they offered to send engineer to fix it but it was our last night and I told them to wait til after we checked out in the morning - who knows if it was ever followed up on!) $25 a day for mandatory valet parking at this hotel is just OUTRAGEOUS! Every day our car was parked within a short distance from the front door and except for the day we checked out, we just got the key from the valet and walked over a few steps to the car. The staff of the hotel was very good and very helpful (except for one valet). The best thing about this place is its location on Jack London Square so it's very convenient but I think you can get better amenities at a much better price nearby so I would not recommend this hotel to anyone.
Genuine Expedia guest review
Other trip Oct 19, 2014
Mike
US
4.0 / 5Excellent
"I would definitely stay again!"
I had a great stay at The Waterfront recently and would definitely stay there again. The Waterfront is a lovely hotel right on the bay; I found Jack London Square to be very charming. The staff at the hotel is definitely its greatest asset-- incredibly nice & accommodating! I had a king/balcony room, which I found to be very clean & comfortable- loved the view from my balcony! Here are my only negatives & words of warning. 1) Don't bother upgrading your internet access. I did and I don't believe it was any faster. Thankfully the hotel removed the charge from my bill. 2) I wouldn't recommend ordering room service. I did one night-- major mistake. I just ordered a Diet Coke & a Chicken Caesar Salad-- seems simple enough, right? Nope, first they called to tell me they were out of Diet Coke, next I waited almost an hour and a half for it to arrive. When it did, it was pretty much inedible. It was basically a bed of lettuce with a chicken leg (on the bone!) on top. Not good. 3) I'm pretty sure I read that the hotel offers free shuttle service to the BART station, which is pretty far away through some not so great neighborhoods. This was not the case. One day I asked for shuttle service and was told they were too short staffed to drive the shuttle. That WAS one of the biggest disappointments. 4) Lastly, a handful of the negative reviews I read before my stay mentioned the sound in the hotel. I did tend to agree with this. The walls must be thin- I could clearly hear my neighbors.
Genuine Expedia guest review
Other trip Oct 17, 2014
Meggan
US
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