All hotels in Dallas, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here2101 N Stemmons Fwy, Dallas, TX, 75207, United States of America, ‏‎855-239-9480
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4.1 / 5Excellent

Score breakdown (from 890 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.1
4.0 / 5Excellent
"Great stay ~"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very impressed
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Will
US
5.0 / 5Outstanding
"Awesomness Sheraton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome!
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
tammy
US
4.0 / 5Excellent
"Great value, outstanding front desk staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great rate, great stay. Did not eat at the hotel as we were visiting nearby family. Rooms were just what we were looking for. I'll definitely recommend this hotel.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Such a nice hotel! Free Starbucks coffee in the morning and allows pets! Will be staying here again!
Genuine Expedia guest review
Other trip Dec 27, 2014
Veronica
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was beautiful we enjoyed it. The room was very clean and bed was soooo comfi!!!
Genuine Expedia guest review
Other trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Just a quick stay before catching an early flight out of Love Field. This is my favorite hotel downtown Dallas. I have never had a bad stay here. Room service is very good and not to expensive, Will stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great! Wonderful family get away. The hot tub didn't work but that wasn't an issue for us. The sofa bed was also uncomfortable but not unbearable! Overall a good budget friendly hotel close to downtown.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Brittany
US
2.0 / 5Fair
"Have had better experience at lower category hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The bathroom was dirty. There was hair in the shower and the was an used soap left on the tub. The hallway stunk.
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay overall"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very pleasing and appealing. The layout of the rooms was great! The balcony is a must and the view was spectacular. The gym and the pool were well maintained. My only problem was with housekeeping who did lousy cleaning the room, and they even forgot to leave me bathroom towels. The bar was large, however the prices were outrageous. Keep in mind they don't offer continental breakfast so that was kind of a disappointment. I would still stay here again though.
Genuine Expedia guest review
Other trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"Waiting for clean towls!!!!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Two day stay. No room service. When called the front desk to get clean trash picked up and fro towls they advised they would send someone up. No showed. had to call the next morning. Was trnasf from department to department unitl I had to call the front desk....
Genuine Hotels.com guest review
2 night family trip Nov 27, 2014
Arturo
US
5.0 / 5Outstanding
"Quick trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyable and clean!!
Genuine Hotels.com guest review
1 night family trip Dec 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff were all very helpful and accommodating. My partner and I had a very enjoyable stay. Would recommend to friends and family.
Genuine Expedia guest review
Other trip Dec 8, 2014
Joe
US
5.0 / 5Outstanding
"Close proximity to AA Center."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was close to the American Airlines Center for our concert. Very nice rooms overall but carpet had some stains on it and the freeway noise was bothersome with out the fan on. Really should have a sound machine in the room.
Genuine Hotels.com guest review
1 night trip with friends Dec 3, 2014
A Traveler
US
3.0 / 5Good
"Good for business on a budget"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel staff is lovely, but the building is showing signs of wear. Elevators slow, walls scuffed up, musty smell in the hallways, etc... Room seemed clean and had Starbucks coffee, but again toilet and shower just seemed as if they'd seen better days. Business center has no copier or color printing.
Genuine Hotels.com guest review
2 night business trip Dec 2, 2014
A Traveler
US
5.0 / 5Outstanding
""Lasting Good Impression""
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
When I walked into the lobby of the hotel I was immediately greeted by the staff at the desk, and my check-in was quick. My room was absolutely beautiful, and I was so impressed with the balcony. I stayed at many hotels, but I never stayed at one with a balcony. Then to really make my day the rooms come equipped with a microwave and refrigerator. I was so excited about that because I was able to go get me something to eat, put what was left over in the fridge, then heat it up later. The big kicker was the rooms all have 2 flat screen televisions, one in the living room, and one in the bedroom. I was very well pleased with my stay that I didn't want to check out. I will definitely stay there again and recommend this specific hotel to my family and friends.
Genuine Hotels.com guest review
1 night trip Nov 23, 2014
Robin
US
2.0 / 5Fair
"Unsatisfied customer"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I requested that our room be cleaned at the front desk, I was told it would be and when I returned it was not.
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Would recommend Sheraton Suites."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here for a short family vacation. Friendly staff. Excellent location.
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
Kanthesh
US
5.0 / 5Outstanding
"Great Hotel close to downtown"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay was great. We stayed during Thanksgiving week so the fridge and microwave were appreciated. The only complaints we had were lipstick smudges on shower curtain and pillows. My husband thought it was entertaining that someone used the room prior to our arrival. I would have preferred cleanliness. But they did correct the problem. The other complaint was being directly off of the freeway you can hear the traffic noise from balcony slider. Otherwise great stay. We never have problems when staying at a Sheraton property.
Genuine Expedia guest review
Other trip Dec 2, 2014
Orlando visitor
US
3.0 / 5Good
"Out of order"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
TV in the room didn't work. Ice machine didn't work. Walls in the room were dirty, could use a good scrubbing or facelift.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
emily
US
5.0 / 5Outstanding
"absolutely grand"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
it was a surprising and rewarding stay president our floor of the sheraton view was amazing thank you
Genuine Expedia guest review
Other trip Dec 1, 2014
james
US
4.0 / 5Excellent
"Dallas concert"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a comfortable stay
Genuine Hotels.com guest review
2 night business trip Nov 25, 2014
Kourosh
US
3.0 / 5Good
"Meh."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Too close to highway and no view whatsoever. I will not return.
Genuine Hotels.com guest review
1 night trip Nov 26, 2014
Eddie
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I had a room in 10th floor . It says that this floor for Culb member , but the room was close to the elevator which you can hear so much people walk around . Also there is no door for the rest room !!
Genuine Expedia guest review
Other trip Nov 26, 2014
H
US
4.0 / 5Excellent
"Close to downtown shopping"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The suite was very nice and clean. It was perfectly located for quick trips to downtown Dallas. The hotel staff was extremely helpful and friendly.
Genuine Expedia guest review
Other trip Nov 25, 2014
Amber
US
5.0 / 5Outstanding
"Very Nice Place!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love it but the front desk wasn't that friendly when you call asking for things.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Nice hotel, nice rooms,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
They did everthing we ask and much more. Food was very good.
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pleasant staff. Clean and spacious rooms
Genuine Hotels.com guest review
1 night trip Nov 21, 2014
A Traveler
US
2.0 / 5Fair
"so-so"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The tv in the living room did not work.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
vanessa
US
5.0 / 5Outstanding
"Great stay!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was great and very accommodating ... Jeremy, the shuttle driver, helped me the most! Kept up the good work y'all!
Genuine Expedia guest review
Other trip Nov 20, 2014
renee
US
5.0 / 5Outstanding
"Close to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I really liked the rooms , the king suite is seperated from the living room , it has a seperate door for privacy. And there is a balcony withing the bedroom which Is really neat.
Genuine Expedia guest review
Other trip Nov 20, 2014
Irvin
US
2.0 / 5Fair
"Misleading"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The staff at the hotel were nice and professional. However the room was a disappointment. The room was not dirty but very stale. It felt as though it was a forgotten room while the rest of the hotel was modern and updated. The carpet was old and dingy and the blanket on the bed had been washed so many times that the stuffing was balled up and hard. The shower and bathroom was outdated as well. I was not happy with the room and felt let down compared to the pictures that were posted when I booked.
Genuine Expedia guest review
Other trip Nov 20, 2014
Lindsey
US
3.0 / 5Good
"Smells"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Although I have stayed there and brought a dog, upon entering the hotel and room it smells like dogs have been there. Yuck
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
A Traveler
US
1.0 / 5Poor
"Old and Dirty"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
This hotel is old and dirty. When we walked in the lobby smelled like old shoes and (you know what) Also the water in our bathroom sink would not drain...the door to the bedroom was right up against the foot of the bed so it was always a struggle to get to the side of the bed near the window (that over looked the beautiful ugly scenic rocks) The couch was stained and looked like people do unimaginable things on it. This place was horrible. We paid 232 for that mess. We were too tired to move to another hotel and had work to do but I would never recommend this hotel and I was shocked that this was a sheraton with this kind of class.
Genuine Hotels.com guest review
2 night business trip Oct 31, 2014
Topasana
US
1.0 / 5Poor
"Over rated"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
They said 4 star more like a 2.5 star. This place has been wore down rooms need a make over. Front desk need more professional people, when asked a question they answers is very dumb. Need training.
Genuine Expedia guest review
Other trip Oct 30, 2014
Phattdaddy
US
3.0 / 5Good
"quick family getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
bed mattress needs to be updated, very uncomfortable. traffic noise from freeway was loud in room. front desk(Donte)was very friendly and helpful
Genuine Hotels.com guest review
4 night family trip Oct 3, 2014
A Traveler
US
4.0 / 5Excellent
"Great location near I-35. Smokers paradise."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Not fancy. Just basic but very good at what they are. Rooms show dated age. No modern USB chargers or tv hookup amenities. Wi - fi was free and X access to computers in lobby. Disappointed that there were no social events or evening cocktail hour. But there is a PAID bar. One GREAT amenity is the balcony. I smoke so this will lure me again if I return to dallas. This hotel is 100% smoke free but the balcony right outside the bedroom saves me from running downstairs. This was GREAT.
Genuine Expedia guest review
Other trip Oct 1, 2014
Lance
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Hotel is in need of updated finishes! There was not an elevator inspection certificate posted in either cab.
Genuine Hotels.com guest review
2 night business trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"grat hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The suite was more than enough for my friend and I. The beds were comfortable and the location was close to everything we needed.
Genuine Expedia guest review
Other trip Sep 29, 2014
nene
US
4.0 / 5Excellent
"Overnight Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just okay. Rooms were small. I wouldn't have paid full price for a room that small. Staff was excellent - very helpful and friendly. I'm glad they offer shuttle service, but wish that they would have had roundtrip service and not just one way. I understand that paying for parking is norm, but its just a parking lot - not covered, no security (that I saw) or gates. At least make me feel like I'm getting something for the money I paid. In short, it you making a short trip to Dallas and this hotel is close to your destination (Medieval Times) its okay.
Genuine Hotels.com guest review
1 night trip Sep 26, 2014
Leslie
US
5.0 / 5Outstanding
"Great hotel, great value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was clean and very luxurious, IMO, considering the rate of <$100 a night that I got. Room was well maintained and in good order with a very comfortable bed. Would definitely stay there again.
Genuine Hotels.com guest review
3 night trip with friends Sep 19, 2014
Keith
US
2.0 / 5Fair
"Not what we reserved!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I reserved 2 double beds and a sofa bed. We got to the room and we had a King bed and I sofa bed. Supposedly was booked wrong. They did not have any rooms available with 2 doubles, so we had to deal with it. Staff was not helpful at all.
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Walking distance to conference"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great room, great service. The concierge Jeremy was amazing, made a great restaurant recommendation and we loved it.
Genuine Hotels.com guest review
3 night business trip Sep 14, 2014
Robyn Moody
US
5.0 / 5Outstanding
"Close to conference"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed the suite with its separate living room
Genuine Hotels.com guest review
2 night business trip Sep 14, 2014
A Traveler
US
1.0 / 5Poor
"Don't Be Fooled By the Price"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
The cleanliness of this hotel is awful! First of all, the carpets, even in the hallways we horribly dirty. When I entered my room, it looked like someone had died on my carpet. I asked to switch rooms to the 'Preferred Level' and was placed in another room. Still, the carpet was filthy. Neither TV worked, so had to contact maintenance immediately to fix. I was able to find the extra bedding for the sofa bed, but it was under the cabinet in a bag and wet. I quickly found out that a previous guest had urinated in that cabinet (and the hotel had not cleaned it up). I took the bag to the front desk and asked them to clean it up and replace the bedding while I was at dinner. When I returned, they had brought a new blanket (no pillows) and left on the sofa, but had not cleaned up the mess. When I called the front desk, they told me that they might not have the staff to take care of it until morning. They finally came once I demanded. A truly AWFUL experience.
Genuine Hotels.com guest review
4 night trip Sep 11, 2014
Matt
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was clean and comfortable. I enjoyed my stay. Would recommend to anyone the Sheraton hotel.
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
US
4.0 / 5Excellent
"market center"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This place is about a 10 minute or less drive from downtown. About 10-15 min from the airport. It's an OK place to stay. The room was a little out dated and housekeeping could've done a better job. They were kind of skimpy on replenishing things in our room. The room had 2 double beds but was kind of tight to walk around in there. The beds weren't as comfy as other hotels but the blanket and pillows were feathered down. The shopping area was less then a mile away and the hotel offered a shuttle service mostly all day every half hour or so. You would just need to schedule it. They have a bar and restaurant downstairs. There was also a swimming pool onsite. Our suite had a sofa bed also. Microwave, safe, fridge. A small balcony to walk out onto. Not bad of a location, close to the freeway.
Genuine Hotels.com guest review
3 night trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Girls weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The only complaint I had at all was having to pay $8 to park in the hotel parking lot. If this a downtown hotel with surronding businesses I could understand, but it was the parking lot the hotel owns and it didn't state that on the reservations, so it was a surprise. Otherwise it was great! Great Staff and Great Room, more that I expected for the price.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Would Stay Again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very clean and hotel staff very helpful. It was near the highway and central to where we needed to go. Very convenient. It was a pleasant stay
Genuine Expedia guest review
Other trip Sep 8, 2014
Tony
US
5.0 / 5Outstanding
"Great place to stay for the weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My wife and I had a great trip to Dallas and the Sheraton Suites was a great choice. The staff was nice and helpful. The fitness center was excellent. We had no issues and would stay there again.
Genuine Hotels.com guest review
3 night trip Aug 28, 2014
A Traveler
US
5.0 / 5Outstanding
"close to American Airlines center event"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very happy with the room.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews