Good location - within easy walking distance of a lot of places to eat etc. Great breakfast. Wish there was some kind of workout facility, but I think the Holiday Inn Express does not normally offer that. There was a spill in the stairs that sat for a few days until I pointed it out to the front desk folks.Very nice staff, who personally called on a […] wake up call and followed up as well. Read moreGenuine Hotels.com guest review
Nice place not great. Extra parking cost on siteGenuine Expedia guest review
"nice hotel centrally located"
From the time we checked in until we checked out, the staff was extremely friendly and very helpful.Genuine Expedia guest review
"Decent for a Downtown Hotel"
Satisfied our needs. Room was a little small and lacked some features found is many hotels (microwave, small refrigerator, safe, etc.) Didn't realize I needed the hotel room key to get out of the parking garage. Ended up having to exit on the wrong side of the block. Front desk support was just OK.Genuine Hotels.com guest review
"Conveniently located hotel"
hotel was within easy walking distance to the Saint Lawrence market, downtown Toronto, and to major metro stations and light rail stops. Very convenient for sightseeingGenuine Expedia guest review
Close to restaurants and shopping. We felt safe walking around neighborhood at night. Hotel staff very helpful and knowledgeable. Hotel looked a little dated.Genuine Hotels.com guest review
"Good choice for the budget traveler"
Holiday Inn Express offers a good rate, a plentiful breakfast buffet--not great food, but unless you're super picky, more than sufficient to get you going in the morning--and a convenient location in downtown Toronto. We were in town for the film festival, and the HIE is an easily walkable mile from the TIFF Bell Lightbox and the Scotiabank Theatre, […] 2 of the principal festival venues, and close to the subway and streetcar lines. We were also very impressed with the service at this hotel; there were a couple of problems with our room, we reported them to the front desk, and they were fixed that same morning. One downside: if, like us, you have a limited budget for dining out, the lack of a refrigerator in the room will limit your food options. But overall, this is an excellent, low-cost lodging choice. Very glad we chose it. Read moreGenuine Hotels.com guest review
"Noisy room and dirty carpets"
I think that the title of the review says enough. Very noisy room on busy road, very dirty carpets, load manual controlled (either on or off) air con units. was due to stay 3 nights, checked out after 1Genuine Hotels.com guest review
"Ok place to stay"
Ok place to stay in downtown. Hotel lobbies were dirty especially as you got in from the car park. 1 night it smelled terribly. On 1 night could not get in from the car park to the lifts as both our access cards didnt work. Had to go out with the car and leave the family in the basement with the heat wave on. The staff were kind of not in a hurry to […] reprogram the cards. Read moreGenuine Expedia guest review
"You Get What You Pay For"
Location is excellent. Very nice and bustling area, walking distance to lots of great stuff to see and do. It is a 2-start hotel, however. It does not pretend to be something it is not. While people seem to rave about the breakfast, it seemed pretty standard for places that offer a free breakfast. My biggest issue was when we opened the pull out bed/sofa, […] we found that it had not been changed from a prior stay. Crumbs everywhere. I called to get it changed and it took quite a while to get someone up there. The man who came in seemed angry that he had to take care of the problem. That should not happen. Read moreGenuine Hotels.com guest review
"Easy to get out and about"
Nice location, near everything, walking distance to most tourist spots. Clean room, comfortable bed. Towels were a little frayed and worn but thick and absorbent. The breakfast offered was tasty and abundant and the coffee options were really good.Genuine Hotels.com guest review
It's hard to get beyond dirty carpeting, both in our room and hallways. Parking facility entrance too low for many vehicles.Genuine Hotels.com guest review
"Right in the Middle"
We were able to walk to everything we wanted to see and were fairly close to a subway. Breakfast was great. We would return!Genuine Hotels.com guest review
"Good downtown hotel"
The hotel was a good downtown hotel. The room was small and there was no pool but it was in a great area close to all the sights. Great breakfast, comfortable beds.Genuine Hotels.com guest review
"Good location, Free Breakfast, Fair Price"
I like the location because it was in walking distance to the Eaton Centre and the nightlife on Queens Quay. There are streetcars at the corners of Jarvis and King or Jarvis and Queen Street. The breakfast is pretty decent, with very good cinnamon buns. The eggs seem like imitation, the sausage and bacon are somewhat undercooked, but there is enough […] variety to make up for those shortcomings. You can get cereal, muffins, bananas, bagels, pancakes, milk and juice. The WiFi is free and works pretty well. For the location breakfast and WiFi, I'd say it's a good value for the money. Read moreGenuine Expedia guest review
"Great hotel location w/ parking & free bkfast"
We were very pleased with our stay at this facility. The location was great, especially to the St. Lawrence Market and the Distillery District. It had a great parking space in the basement, and it was not that expensive. Loved the free wifi, and the free breakfast (although I wish they had more options than bagels/toast, sausage, processed eggs, oatmeal […] packet, yogurt, milk, cinnabon, muffins, banana (wish they had another option for fruits, as banana is the only fruit available here), juices (orange, apple), coffee/tea. Not that much options for breakfast, but if you want to save on eating out - it's a great option to have. The hotel rooms were spacious and comfortable. Beds were comfy, and loved the 2 pillows. Didn't care much to describe the bathroom. Wish they had a refrigerator available, which they didn't. I have to commend the staff, who were nothing but helpful and very friendly. The parking staffs (evening one especially) was very sweet. He informed us about the parking spots, and even gave up one of his spot for us when it was very late at night. I would recommend this hotel for your needs! Read moreGenuine Expedia guest review
hotet is fine but very noisey ..the doors slam every time some-one enters or leaves the room.Very difficult to sleep or rest properly.the doors needs to be adjustedGenuine Hotels.com guest review
"worth it close to downtown"
enjoyable. friendly staffGenuine Hotels.com guest review
The staff was very helpful. I forgot a few items and also needed help with directions and the staff help me with everything with a smile. I wish the location was close to a shopping mall and the hotel rooms need updating but I'm glad there was continental breakfast that helped out a lot.Genuine Hotels.com guest review
"Very old and dirty hotel"
Disappointing to be a Holiday Inn located in CanadaGenuine Expedia guest review
This hotel was central for us and worked out perfectly. Walking distrance to Air Canada Centre.Genuine Expedia guest review
"Excellent place to stay"
We will recommend this establishment to all our friends and family. Nice room very clean liked the info binder it helped a lot. Only reason we gave the room rating a 4 was we could not close curtains...so very bright in the morning. Staff very friendly and helpful. Amazing free breakfast ...soon much food. We will definitely stay here again. Thank […] you. Read moreGenuine Hotels.com guest review
Reserved a double bed room and when arrived the hotel was full and had to stay in a room with one bed and a small sofa bed in an already small room. Hotel offers parking in the hotel property but when arrived no parking was available and had to park 3 blocks away on a parking lot.Genuine Expedia guest review
I recommend all Toronto visitors to stay at this hotel.Genuine Hotels.com guest review
"Will be staying here again"
We were so pleased with this hotel and will stay here again when back in Toronto because it was such a great location! It was an excellent value for the money and was central to everything we wanted to do. It was an easy walk to the water front and subway, and was in a very trendy area with too many restaurants to count. The staff were very attentive. […] The breakfast was wonderful and filling. The parking at $20/day was very reasonable considering we were in the heart of downtown. We are giving them bonus points because they managed to have hot coffee available during a power outage one morning (outage was due to a blown transformer and was no fault of the hotel's.) Read moreGenuine Hotels.com guest review
"Highly recommended. Good value for money."
Cannot think of anything negative to say. In the heart of downtown, close to everything. The city of Toronto had a power cut and the staff were helpful despite some people being rude and aggressive about the power failure.Genuine Hotels.com guest review
"IT WAS REALLY ENJOYABLE"
THE HOTEL WAS VERY COMFORTABLE AND CLEAN. THE BREAKFAST WAS THE BEST POINT THAT I HAD TO MENTION. WE REALLY LIKED THE HOTEL.Genuine Expedia guest review
"Nice for the price"
The room was clean, service was polite. The hotel was quiet and the location was good, the neighborhood was more peaceful than the Yonge area. Parking garage on site, in and out allowed. Of course there is a charge for downtown parking. A few blocks from public transportation, street cars, subway. Several good cafes/restaurants within one block. The […] breakfast was good. Walking distance to many attractions if you don't mind city walking. The room was on the small side for a family of four, but for the price that is what I would expect in a downtown hotel, and we were comfortable. Read moreGenuine Hotels.com guest review
"Nice value for the money"
Very helpful staff. NIce room. Good location. Good value for the money, especially considering the breakfast buffet.Genuine Expedia guest review
Wireless Wifi does not work. I complained numerous times and didn't get anywhere. You can hear everything in the rooms-- every time somebody closes a door or flushes the toilet you will hear it. The mattresses are old and with body impressions you wouldn't believe. My mattress was literally shaped like a U. Breakfast is good and location is excelle […] nt. Read moreGenuine Expedia guest review
"Great location and good price"
Stayed two nights. Their staff was nice and a lot of amenities. Great hotel for the price.Genuine Hotels.com guest review
The breakfast was ample, though not really tasty. However, I have no other complaints. I was impressed with the hotel, especially the hotel staff.Genuine Hotels.com guest review
"Nice comfortable hotel in center of town"
Staff very friendly and helpful. Hotel room is comfortable and good value.Genuine Expedia guest review
"Pretty good hotel for the price"
Pretty good facility. Hotel staffs are nice. Breakfast room is small and crowed.Genuine Expedia guest review
"Excellent downtown alternative"
This hotel provides all the basic services plus free WiFi and free breakfast, for a price that is as little as half of the glitzier downtown hotels. Yes, it is an extra 4-5 blocks away from the old city and other tourist destinations, but it's a quick walk. Based on my experience with low-rate hotels in the USA, I expected much less and was pleasantly […] surprised. Read moreGenuine Expedia guest review
Clean and functional room, good breakfast starting at 6 AM. Not a bad location, either; 20 minute walk from the convention center, not bad.Genuine Expedia guest review
"Good hotel for business travel"
Hotel was comfortable during the stay. Spent most of the days out and about, so really just used the hotel for sleeping and breakfast. Front desk staff were great.Genuine Expedia guest review
"One Night Conference Trip"
The ONLY reason that I'm not giving the hotel five stars overall is because when I booked, I chose a standard room with two double beds and a rollaway bed. Apparently in double rooms another bed violates fire code. This ultimately wasn't a big deal but I wish that information would have been clearly posted online. Other than that our stay was excellent. […] The front desk staff were friendly and had great restaurant recommendations. The morning breakfast was also really nice. Read moreGenuine Hotels.com guest review
"Nice downtown hotel"
This is a decent hotel in a good downtown location. Walikng distance to many of Toronto's attractions. Room was comfortable and well maintained. Good free breakfast although breakfast room did get crowded. Front desk staff very friendly and helpful. Would stay again.Genuine Hotels.com guest review
Staff were very helpful and friendly. the breakfast buffet was excellent too.Genuine Hotels.com guest review
"Nice for concerts"
Stayed with the family, went to concert at air Canada it was only a 15minute walk. Parking right on site was nice for 20$,not bad for Toronto. Breakfast was good and being included with the room was a great bonus. Would stay againGenuine Expedia guest review
"Decent central hotel"
Did not sleep alot. Doors were slamming all night long. I think the walls are thin and the autoclosures on the doors are very strong causing every closure to be a slam.Genuine Expedia guest review
"very good hotel"
Great location, close to several restaurants, bar/pubs, grocery store. Breakfast has good variety. Room was clean and comfortable. Wifi internet keeps asking for password, but works fine. No complaints.Genuine Expedia guest review
"Just off Yonge"
Very good hotel...read other reviews and was concerned about some of the comments. Two blocks off yonge and 10 minute walk to Hard Rock Cafe. Two blocks from St. Lawrence Market.. Sony Theater 10 minutes away. There is a Salvation Army Shelter across the street but it did not present any problems. Breakfast was very good and fresh...Wifi strong...Parking […] $20 but it is downtown Toronto. Would book again. Read moreGenuine Hotels.com guest review
The location is right off of the King St Street Car route so that makes it nice. However, it has the slowest elevator ever. We waited more than 7 minutes once. We were on the 10th floor so we had to wait every time. We took the stairs down once but there. The front desk workers couldn't answer my questions as to where Gretzky's and the Hockey Hall of […] Fame were. Those are two things I think everyone woudl know. Read moreGenuine Hotels.com guest review
The room smelled they were doing construction in the parking area an sent us 6 blocks over to park. The halls were dingy and old got a full sized bed when paid for a king very dissatisfiedGenuine Hotels.com guest review
"It was good"
Realy goodGenuine Hotels.com guest review
"Quick walk to downtown"
The hotel is about a 10 minute walk to the subway, Financial District and shopping (including the Eaton Centre). It's about 5 minutes from the St Lawrence Market and good restaurants. The room was clean, the staff were friendly and helpful. The breakfast (included in the room rate) is good but the breakfast room itself tended to be crowded; it was sometimes […] hard to find a table. The room was quiet, and the double-paned windows kept out any street noise. Overall, good value for the money. Read moreGenuine Hotels.com guest review
"Close to The Sound Academy"
The hotel was a short drive from The Sound Academy, as we stayed overnight after attending a concert there. The hotel also offered in and out privileges so we did not get charged extra for leaving and returning before and after the concert which was a bonus. The room was very clean and all the employees were very friendly and helpful. The air in the […] hotel was super dry, and made it difficult to sleep. Two of the three ice machines were out of order. The breakfast was generic reheated food and nothing special. The hotel provided a cheap place to stay close to the concert and fulfilled my expectations. Read moreGenuine Hotels.com guest review
"Reliable Stay Downtown"
My stay was very comfortable with the quality of your typical Holiday Inn Express. The staff both during checkin and checkout were extremely kind and helpful. They reminded me that I get a free bottle of water in my room for being a priority card member. At checkout, he asked if I needed airport transportation and arranged it seamlessly without me having […] to ask. The breakfast in the morning was great, although the line could get a little long during the peak times. The room itself was very clean and comfortable. The age of the room windows, carpet, tub, and heat/AC unit were older but were all clean and functional. The bed and furniture appeared to be newer. Read moreGenuine Hotels.com guest review
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