All hotels in San Rafael, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
101 Mcinnis Pkwy, San Rafael, CA, 94903, United States of America, ‏‎855-239-9484
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 640 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.2
  • < Previous
  • Page 1 of 13
  • Next >
5.0 / 5Outstanding
This was great and accommodating for a large family trip. All 5 rooms were well worth it.
Genuine Hotels.com guest review
5 night family trip Jul 12, 2015
Shawna K
US
4.0 / 5Excellent
"Embassy"
Nice hotel, nice service.
Genuine Hotels.com guest review
3 night family trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
"Pleasant stay"
Our room was nice but the walls are to thin, you can hear everything. One night we were kept up by a crying baby and every single night kept awake by a loud constant noise from a machine room or outside. The breakfast was good and the grounds clean.
Genuine Hotels.com guest review
4 night trip with friends Jul 16, 2015
A Traveler
US
2.0 / 5Fair
"Great service, but rooms are interrible condition"
The service was great! The employees were all very helpful and nice—great staff! Location was perfect for an event we were attending. The free breakfast was absolutely the best hotel breakfast we've had. The only issue (and it's a big issue) is that the hotel is not in good shape. Our room felt dirty upon arrival, even though it was probably cleaned very well. The hotel is just old and needs to be remodeled. Carpet was gross, ceilings looked old with the popcorn texture.
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
A Traveler
US
4.0 / 5Excellent
"friendly, pkeasent"
The only issue we had was them charging $7 a day for internet. Other than that, beautiful hotel, friendly staff. The manager Sam was delightful, courteous, sociable, very pleasent
Genuine Hotels.com guest review
8 night romance trip Jul 6, 2015
Sarah
US
4.0 / 5Excellent
"Visit to Embassy Suites July 2015"
Stay was great. Will be back again.
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
frank
US
4.0 / 5Excellent
"Return to Embassy Suites San Rafael"
We are making staying at Embassy Suites San Rafael an annual thing. We go to see the Giants in a day game, then onto Embassy Suites to hang out with fiends and out to dinner in local restaurants, then back to E.S.for more hanging out, and games with friends. We would recommend E.S. to anyone, staff couldn't be nicer, breakfast buffet is terrific, happy hour quite good too. E.S. is starting to show it's age, but all in all in good condition. We'll be back next year. Go. Giants!
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
frank
US
4.0 / 5Excellent
"spand my time in an office like room!!!!"
well, my wife and I got stuck with a conference table in our room. we ask to be move to a different room but the staff told me it was going to cost me an additional $50. ridicules I say, so we got stuck in a office intend of a room. would I stay at the same hotel? not in the same room!!! no way
Genuine Hotels.com guest review
1 night romance trip Jul 5, 2015
Veronica
US
2.0 / 5Fair
Hotel is well situated but it needs a serious facelift. The rooms were old and ours smelled of smoke even though it was non-smoking. The courtyard area has a fountain that just makes everything smell of chlorine. The staff were friendly. I would have stayed elsewhere if I could do it over.
Genuine Hotels.com guest review
3 night romance trip Jun 11, 2015
A Traveler
US
3.0 / 5Good
"Disappointed"
Hotel was noisy. The room was nothing special. Iron didn't work. Breakfast was just ok. Disappointing. Used to love Embassy Suites, not so much any more.
Genuine Hotels.com guest review
6 night romance trip Jul 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Embassy Suites in San Rafael"
Staff was very polite & professional, room was clean and comfortable and breakfast was awesome!
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
Sherry
US
1.0 / 5Poor
"Got a conference room instread of a suite."
Instead of a normal Embassy Suites room, we got a conference room with an adjacent bedroom. The staff was very friendly and told us that this hotel rents the conference room as a guest room regularly in order to increase capacity. For our second night, we were moved out of the conference room to an actual guest suite. After complaining, the manager agreed to refund us for the first night. Unfortunately, a short vacation is not just about the cost of the room. It's about spending some relaxing and enjoyable time away from home. I'm sad to say that this vacation was neither. What next? Will they put us in a tent in the parking lot next time they over-book the hotel?
Genuine Hotels.com guest review
3 night family trip Jun 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun and relaxed atmosphere"
We had a big group so we took several rooms at the hotel. Our trip was very comfortable and fun. Breakfast was delicious. The omelette chef knows what he is doing. Our room key stopped working so we had to go to the desk to have it changed. Other than that everything was great.
Genuine Hotels.com guest review
4 night family trip Jun 12, 2015
Muniza
US
3.0 / 5Good
When we arrived at 2 pm, the front desk said our room would not b ready until 3 pm... That's fine since check in was officially at 3 or 4 pm. The lady at the front desk was not the friendliest but told me to give her my cell number and she would call me right away when the room became available. We were given our room after 3 pm, before 4 pm. The following day, despite me calling housekeeping and the front desk 3 times, our room was not cleaned. I then gave up and requested at least fresh towels which were delivered quickly. I then asked the housekeeping staff to come back to our room by 4 pm to clean, but that never happend. When we arrived back to our hotel room at 10 pm, after attending a wedding, our room was still not cleaned....
Genuine Hotels.com guest review
2 night family trip Jun 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice setting for hotel"
We enjoyed our visit! We were there to attend our son's wedding. The bed was comfortable and the room was spacious. The lobby was very attractive and the breakfast was wonderful. I would recommend this hotel.The staff was very friendly and helpful! The only problem for us was no water pressure in the shower...probably due to water conservation.
Genuine Hotels.com guest review
5 night romance trip Jun 1, 2015
Joseph
US
4.0 / 5Excellent
"Nice hotel with very good service"
This is a business trip for short stay.
Genuine Hotels.com guest review
1 night business trip Jun 8, 2015
A Traveler
US
4.0 / 5Excellent
"I'll be back"
Enjoyed staying in San Rafael- the hotel is located in a very nice & quiet area, close to a well used park. I felt safe and never worried about my car and it's contents Nice managers reception- awesome drinks and snacks. The only issue I can think of is the guests- there was a wedding talking place locally, and it seems a majority of the guests were staying here- drunk and drunker was the scene Saturday evening. My fav was the gal being turkey walked by her husband and parents while holding a ice bucket (plastic bag lined!) and vominting (in her bucket )in elevator. Keep it classy wedding guests! Not the problem of the hotel clearly. Our room was clean and VERY quiet despite being next to elevator- i was frankly suprised how quiet the entire hotel was. Thank You!
Genuine Hotels.com guest review
2 night trip with friends Jun 5, 2015
christine
US
5.0 / 5Outstanding
"Great experience!"
Great experience!
Genuine Hotels.com guest review
2 night family trip May 25, 2015
Iulian
US
5.0 / 5Outstanding
"Nice."
The hotel was very nice and friendly. The rooms were clean and comfortable and the made to order breakfast was fantastic!
Genuine Hotels.com guest review
1 night family trip May 27, 2015
Rory
US
4.0 / 5Excellent
"Holiday Weekend Getaway"
They advertised "heated pool," but it was definitely cold. Still, there were quite a few people swimming and our kids had fun splashing around, even if they were shivering a bit. The front desk was very friendly and extremely helpful looking up Park & Ride directions, info and shuttle schedules to Muir Woods. The cook to order breakfast was quite tasty, and the dining room staff was great.
Genuine Hotels.com guest review
1 night family trip May 22, 2015
A Traveler
US
4.0 / 5Excellent
"getaway"
Quick overnight getaway. Happy hour awesome and free hot breakfast amazing. Comfortable quite room.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
james
US
5.0 / 5Outstanding
"awesome stay"
This a beautiful hotel. The employees were very nice. The breakfast was perfect and filling. I love the made to order omellettes. The beds were a little soft for my back. My kids loved it and it was a great stay.
Genuine Hotels.com guest review
3 night family trip May 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Sweet stay!"
We had an awesome time. Our destination was Berkeley and the location right across the bay was perfect! Breakfast was the best!!!!
Genuine Hotels.com guest review
2 night family trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Very comfortable and clean"
Very comfortable rooms, wish I could have stayed longer.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Laura
US
4.0 / 5Excellent
"Great place to stay!"
We stayed 2 nights in a King Suite,as my daughter had an appt at UCSF, and we decided to spend some time in SF. Staff was very friendly and courteous, and the breakfast buffet was outstanding, with food made-to-order, as well as a buffet. Room and beds were very clean. Hotel is in a quiet area. There are train tracks behind it, but no trains came through the entire time we were there. The room heater is somewhat dated. I'm sure it functioned, but we never needed it. The window in the room only opens about 2 inches. Was fine for us, but may not be enough when it gets hotter! Overall, very nice place, very nice staff. Will definitely stay again!
Genuine Hotels.com guest review
2 night family trip May 7, 2015
A Traveler
US
4.0 / 5Excellent
"Very good hotel for the money"
Great staff - great breakfast - clean & comfortable - a great getaway!
Genuine Hotels.com guest review
3 night family trip May 1, 2015
A Traveler
US
4.0 / 5Excellent
"normal"
Uneventful
Genuine Hotels.com guest review
1 night business trip Apr 6, 2015
A Traveler
US
4.0 / 5Excellent
"General"
Hotel was beginning to show it's age. Would have rated service a five except we had to ask for the room to be cleaned around 1:30 on the second day, and had to ask for the coffee bar to be refreshed after room service was completed.
Genuine Hotels.com guest review
2 night romance trip May 3, 2015
George
US
5.0 / 5Outstanding
"Family Adventure"
I had taken my son , daughter in law and 6 grandchildren to stay at your hotel for a family wedding in the area. The kids loved it so I was very pleased with everything.
Genuine Hotels.com guest review
2 night family trip May 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good for families, breakfast buffet included."
Great for family stay. Nothing special but the rooms had a small sitting area which was a nice bonus. The rooms are older and dark, but very good value for the money. Small indoor pool is a nice touch also for families staying. Pillows were too soft but otherwise, comfortable beds and clean rooms.
Genuine Hotels.com guest review
3 night family trip Apr 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Business trip"
Very Nice Hotel accomidations. Breakfast was included with stay provided plenty of options, had dinner here too and it was delicious.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2015
Bernard
US
5.0 / 5Outstanding
"Excellent Value"
We were traveling from Napa Valley and wanted to get close to Muir Woods for the next day's sightseeing. Embassy was the perfect layover. We found a king bed executive suite with breakfast and wi-fi. I was able to get up in the morning and get some business done while my wife got some additional sleep in the bedroom. The breakfast was great with a little something for everyone. The bed was very comfortable and the suite was spacious and spotless.
Genuine Hotels.com guest review
1 night romance trip Apr 23, 2015
Michael
US
5.0 / 5Outstanding
"Check you pull out bed!"
I have stayed here 3 times, both previous visits were excellent. This time the pull out sofa was extremely uncomfortable, and the window ledge in the bedroom had big flakes of paint on it and was very dirty. Room 213.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place"
Happy with our stay. Enjoy snacks and drink reception
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
Ryan
US
4.0 / 5Excellent
"Heated pool and buffet breakfast"
I live nearby - but I go to this hotel about once a month so my kids and I can swim in the heated pool and have the buffet breakfast. The restaurant also has surprisingly nice food! Ask for Saul (he pronounces it Sah-ool) to be your server - he's especially good with kids. This hotel is a real value and super kid-friendly.
Genuine Expedia guest review
Other trip Apr 14, 2015
Matt
US
4.0 / 5Excellent
Disappointed there wasn't internet provided. Loved the free happy hour! Wished more coffee provided in room. Overall comfortable! Great omletes and breakfast!
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel and breakfast."
This is a great hotel, a 2 room suite for the same price as a room. Our family is always happier when not so squashed together. The beds are comfortable and the breakfasts are amazing.
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
US
2.0 / 5Fair
"Better on the outside than in"
Was here for one night spent allot of money only for a less than average hotel. The rooms Windows look into the corridor of the building and resemble a hospital in my opinion. The pool and hot tub were murky and like warm. Hotel staff was nice.
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
US
4.0 / 5Excellent
"Away from the hustle and bustle"
We planned a trip to San Francisco but decided to stay out of the city. San Rafael is charming, convenient, and the lovely farmers market was a bonus.
Genuine Hotels.com guest review
4 night family trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
Great breakfast and managers reception . Good value. Lots if families.
Genuine Expedia guest review
Other trip Apr 4, 2015
dawn
US
3.0 / 5Good
"Hotel is okay"
The lobby is really nice looking, but that is the nicest thing about the hotel. We stayed in a two-room suite, and it was sufficient for what we needed, but it's nothing to brag about. The suite had one cooling system so the room stayed warm, and the beds were uncomfortable. The breakfasts were plentiful and the kids enjoyed having "all-you-can-eat" for breakfast. The quality of the food was good. I would not recommend the restaurant for any other meals, however. Thankfully there are many restaurants (and Northgate Mall) across the freeway to give good food choices.They are pricey and not very good. The kids really enjoyed the pool. For the price, and including breakfast, it was good for what we needed, but certainly nothing "great" about it.
Genuine Expedia guest review
Other trip Apr 3, 2015
Jane
US
5.0 / 5Outstanding
"nice"
nice hotel
Genuine Hotels.com guest review
7 night family trip Mar 22, 2015
john
US
5.0 / 5Outstanding
"Spectacular place for families :)"
My three kids, husband, and my brother-in-law stayed in the suite and it was very comfortable. I love having a kitchenette with a fridge and microwave. They have a beautiful waterfall with coy fish, lovely! But the best part was that breakfast is included...it was an amazing breakfast with a chef making an omelet of your choice, fresh pancakes, sausage, bacon... the works! THEN, they had a happy hour with FREE drinks and appetizers! My kids loved the indoor pool and jacuzzi. I think the pool closed at midnight! Amazing! We were extremely happy with this hotel. I highly recommend this to families.
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
Patrick
US
4.0 / 5Excellent
"Kind Staff"
We stayed a few days. Spot is central to lots to do in north CA. Breakfast is good with lots of options. Reception in evening okay. Embassy normally great anyway, but this one wasn't our favorite. Clean hotel, a bit secluded. A little drive to San Francisco if that's where you're going, but parking is free here. We would stay again. Staff was very nice.
Genuine Hotels.com guest review
2 night romance trip Mar 26, 2015
Raul
US
4.0 / 5Excellent
"Embassy Suite San Rafael"
Nice location. Close to everything we needed to do this trip. No complaints except how long it took for our room to be serviced, after 4pm. Breakfast greeter was very friendly and helpful.
Genuine Expedia guest review
Other trip Mar 26, 2015
A Traveler
US
4.0 / 5Excellent
"Staying at the Embassy San Rafael"
Very nice property. Good breakfast buffet. Needs option for softer pillows. Why is wi-fi not included in the room cost?
Genuine Hotels.com guest review
4 night romance trip Mar 20, 2015
Anita
US
5.0 / 5Outstanding
"Conference"
I went to a conference in the hotel. They have a beautiful lobby with water fountain. It was very clean but it did get cold in the conference rooms.
Genuine Hotels.com guest review
2 night business trip Mar 19, 2015
A Traveler
US
4.0 / 5Excellent
"Grand spot!!"
Great spot close to central San Rafael which is great!! Great breakfast. No wifi. No bathroom vent or fan. Enjoyed it though.
Genuine Hotels.com guest review
2 night business trip Mar 13, 2015
Charles
US
5.0 / 5Outstanding
"Great hotel to stay while visiting our son"
Thanks Embassy for making our visit a Fun and comfortable visit. The staff was friendly, asking us how our morning was to explaining to us about the continental breakfast-which was so delicious. My husband enjoyed Happy Hour, and I enjoyed the waterfall, which was so relaxing during Happy Hour.
Genuine Expedia guest review
Other trip Mar 19, 2015
Dolores
US
5.0 / 5Outstanding
"Good place to stay."
Only stayed for 1 night but the room was nice and they serve a good breakfast. Wifi was a pain. Our room was supposed to include WiFi but we couldn't connect and the interface is clunky and confusing.
Genuine Hotels.com guest review
1 night family trip Mar 12, 2015
Robert
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 13
  • Next >