All hotels in San Rafael, California, United States of America
1 room, 2 adults
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101 Mcinnis Pkwy, San Rafael, CA, 94903, United States of America, ‏‎855-239-9484
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 691 reviews)

  • Breakfast
    Tasty breakfast
  • Bar
    Bar is awesome
  • Location
    Great location
  • Value
    Best value for money
  • Vibe
    Decent vibe
  • WiFi
    Bad internet service
5.0 / 5Outstanding
"Great for families"
King suites are great for families. Two rooms separated by a door with pull out bed in one room and king bed in other room. The evening happy hour was a nice touch. Included breakfast was excellent with made to order omelets, pancakes etc.
Genuine Expedia guest review
Other trip Aug 8, 2015
A Traveler
US
3.0 / 5Good
Rooms were not insulated and noisy and the hotel was was very busy.
Genuine Expedia guest review
Other trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Family friendly hotel"
Super family friendly hotel. The staff was very courteous and attentive. The rooms very very spacious and had the amenities we needed for a family. Two televisions per room was very nice. The breakfast made to order was so delicious. Happy hour daily was nice after a long day of sight seeing in San Francisco.
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice place to base a San Francisco visit"
Nice Embassy Suites. Drive time to SF is about 35 minutes but better to stay on the north side of town vs Daly City or South SF. Plenty of places to eat surrounding the mall on the other side of Hwy. 101. Staff was accommodating. Had a problem with the TV and they brought us a brand new TV. Down side is the WiFi. It works fine but they charge $7 for basic and $11 for hi-speed daily. No pay per view movies available. We were told to pay for the hi-speed internet and stream it to our laptop. But with a hi-def TV in the room, who wants to watch movies on a computer? For Embassy Suites level, internet should really be free. Other than that, no problems and we would stay here again.
Genuine Hotels.com guest review
9 night family trip Jul 11, 2015
Paul
US
5.0 / 5Outstanding
"San Rafael mini trip"
Fantastic breakfast included, went one night to the managers reception, done very well with no holding back on drinks or munchies. Atrium area very nice with relaxing areas by coy ponds and waterfalls. Room very large. Only issues (although minor) were some stains on our room carpet, and nothing within walking distance (short drive of 3 miles to main downtown. I would most definitely stay here again
Genuine Hotels.com guest review
3 night family trip Jul 25, 2015
Mark
US
3.0 / 5Good
this property is due for renovation. Smells like chlorine, chipped paint everywhere. Just feels run down. They even served breakfast on paper plates with plastic utensils!
Genuine Hotels.com guest review
1 night business trip Jul 27, 2015
rebecca
US
5.0 / 5Outstanding
"Great hotel, close to the City"
This hotel was perfect for our family of 5. Has a nice "happy hour" and snacks that the kids loved. While my husband got beer, they got Shirley Temples! All for free :) Free breakfast was great also! Took us about 15 minutes to drive to the city, but got to cross the Golden Gate bridge every time! Highlight of the trip for the kids! Hotel decor is a little dated, but rooms were very comfortable and perfect for sleeping.
Genuine Hotels.com guest review
2 night family trip Jul 22, 2015
Jennifer
US
4.0 / 5Excellent
"Good stuff, and not-so-good stuff..."
The best part was that the hotel is really nice, and the rooms are very comfy. The pool was a bit cool though, so wasn't so enticing unless you were really hot. And even though the breakfast buffet was really good, the restaurant in the evening has consistently some of the worst service I've seen. And having to pay for wifi unless you're a HiltonHonors member?! Ridiculous!
Genuine Hotels.com guest review
7 night family trip Jul 18, 2015
Alice
US
4.0 / 5Excellent
"Giants Game Getaway"
My daughter and I stayed here to go to a Giants game. Considering that we are two ladies, I really wanted to feel safe wherever we chose to stay. We felt very comfortable and safe the entire time, even when we had to park and come in after midnight! The breakfast was wonderful! Many choices and definitely well thought out. Our room was very comfortable and clean. I would stay here again!
Genuine Hotels.com guest review
1 night family trip Jul 24, 2015
Susan
US
4.0 / 5Excellent
Excellent stay. Will do it again. No charge for parking. Free breakfast and Hilton Honors members (free to join) get free wi-fi. What's not to like?
Genuine Hotels.com guest review
1 night romance trip Jul 24, 2015
Robert
US
5.0 / 5Outstanding
This was great and accommodating for a large family trip. All 5 rooms were well worth it.
Genuine Hotels.com guest review
5 night family trip Jul 12, 2015
Shawna K
US
4.0 / 5Excellent
"Embassy"
Nice hotel, nice service.
Genuine Hotels.com guest review
3 night family trip Jul 19, 2015
A Traveler
US
4.0 / 5Excellent
"Pleasant stay"
Our room was nice but the walls are to thin, you can hear everything. One night we were kept up by a crying baby and every single night kept awake by a loud constant noise from a machine room or outside. The breakfast was good and the grounds clean.
Genuine Hotels.com guest review
4 night trip with friends Jul 16, 2015
A Traveler
US
4.0 / 5Excellent
"Just peachy/beachy, in the best way."
I wanted something for everyone in my household and this place had it. We were close to Muir Beach, we had an indoor pool, a great breakfast, and our room was perfect. I didn't give a perfect score, but it was close.
Genuine Expedia guest review
Other trip Jul 20, 2015
Dawsonduo
US
2.0 / 5Fair
"Great service, but rooms are interrible condition"
The service was great! The employees were all very helpful and nice—great staff! Location was perfect for an event we were attending. The free breakfast was absolutely the best hotel breakfast we've had. The only issue (and it's a big issue) is that the hotel is not in good shape. Our room felt dirty upon arrival, even though it was probably cleaned very well. The hotel is just old and needs to be remodeled. Carpet was gross, ceilings looked old with the popcorn texture.
Genuine Hotels.com guest review
1 night family trip Jul 18, 2015
A Traveler
US
1.0 / 5Poor
"No room available with confirmed reservation"
Showed up at 11 pm to find out no rooms and I had confirmation and already paid for my room very disappointing after a long day
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
4.0 / 5Excellent
"friendly, pkeasent"
The only issue we had was them charging $7 a day for internet. Other than that, beautiful hotel, friendly staff. The manager Sam was delightful, courteous, sociable, very pleasent
Genuine Hotels.com guest review
8 night romance trip Jul 6, 2015
Sarah
US
4.0 / 5Excellent
"Visit to Embassy Suites July 2015"
Stay was great. Will be back again.
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
frank
US
4.0 / 5Excellent
"Return to Embassy Suites San Rafael"
We are making staying at Embassy Suites San Rafael an annual thing. We go to see the Giants in a day game, then onto Embassy Suites to hang out with fiends and out to dinner in local restaurants, then back to E.S.for more hanging out, and games with friends. We would recommend E.S. to anyone, staff couldn't be nicer, breakfast buffet is terrific, happy hour quite good too. E.S. is starting to show it's age, but all in all in good condition. We'll be back next year. Go. Giants!
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
frank
US
4.0 / 5Excellent
"spand my time in an office like room!!!!"
well, my wife and I got stuck with a conference table in our room. we ask to be move to a different room but the staff told me it was going to cost me an additional $50. ridicules I say, so we got stuck in a office intend of a room. would I stay at the same hotel? not in the same room!!! no way
Genuine Hotels.com guest review
1 night romance trip Jul 5, 2015
Veronica
US
2.0 / 5Fair
Hotel is well situated but it needs a serious facelift. The rooms were old and ours smelled of smoke even though it was non-smoking. The courtyard area has a fountain that just makes everything smell of chlorine. The staff were friendly. I would have stayed elsewhere if I could do it over.
Genuine Hotels.com guest review
3 night romance trip Jun 11, 2015
A Traveler
US
3.0 / 5Good
"Disappointed"
Hotel was noisy. The room was nothing special. Iron didn't work. Breakfast was just ok. Disappointing. Used to love Embassy Suites, not so much any more.
Genuine Hotels.com guest review
6 night romance trip Jul 2, 2015
A Traveler
US
4.0 / 5Excellent
"Very busy hotel. Room wasn't ready at check in."
Great breakfast and cocktail hour. Very quiet even with a full hotel.
Genuine Expedia guest review
Other trip Jul 10, 2015
Julie
US
4.0 / 5Excellent
Very friendly and accommodating staff and reasonably priced. Excellent location for travelers just north of San Francisco. Rooms were clean but a bit dated. We were told new owners will completely renovate.
Genuine Expedia guest review
Other trip Jul 8, 2015
Jim
US
5.0 / 5Outstanding
"Embassy Suites in San Rafael"
Staff was very polite & professional, room was clean and comfortable and breakfast was awesome!
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
Sherry
US
5.0 / 5Outstanding
"Great location, quite"
The hotel is wonderful. Very accessible to town center. The great thing about it is, they have a fairground accross the hotel, and they have fireworks everynight. The staff are very friendly and the room is clean and very spacious. The breakfast is full buffet, and they also have a free drinks from 5:00 -7:00PM. We really enjoyed our stay in the hotel. Thumbs up!
Genuine Expedia guest review
Other trip Jul 6, 2015
im a realtor
US
4.0 / 5Excellent
"We stayed We slept We ate we are happy"
Everything was impressive from the moment We arrived. Reminded Us of a casino/resort.
Genuine Expedia guest review
Other trip Jul 6, 2015
Frank
US
5.0 / 5Outstanding
"Nice hotel, no highway noise."
Nice hotel Friendly helpful staff Great breakfast!
Genuine Expedia guest review
Other trip Jul 6, 2015
Rich
US
2.0 / 5Fair
"Bizarre night at Embassy Suites"
For some reason this Embassy Suites (at least the night we were there) was unkept and a bit overrun with people taking too much advantage of the free bar. Wifi was awful. Hotel was loud as heck til after midnight. People talking outside our room. Popcorn, dirty glasses and debris all over the hotel. Emailed Hilton / Embassy Suites and never heard back. Power in our room went off for a period of time at around 2am.
Genuine Expedia guest review
Other trip Jul 4, 2015
family traveler
US
1.0 / 5Poor
"Got a conference room instread of a suite."
Instead of a normal Embassy Suites room, we got a conference room with an adjacent bedroom. The staff was very friendly and told us that this hotel rents the conference room as a guest room regularly in order to increase capacity. For our second night, we were moved out of the conference room to an actual guest suite. After complaining, the manager agreed to refund us for the first night. Unfortunately, a short vacation is not just about the cost of the room. It's about spending some relaxing and enjoyable time away from home. I'm sad to say that this vacation was neither. What next? Will they put us in a tent in the parking lot next time they over-book the hotel?
Genuine Hotels.com guest review
3 night family trip Jun 27, 2015
A Traveler
US
4.0 / 5Excellent
"Didn't sell a single time share"
Hotels.com bumped us from our original booking the night before our reservation. They did well to get us this room as there wasn't much available. However, we were booked into "The Sonoma" conference room on the main floor. The front room was a large conference table with chairs and a whiteboard for meetings. The bathroom and bedroom were in the back. Pretty funny actually, but a couch would have been better.
Genuine Hotels.com guest review
1 night trip with friends Jun 26, 2015
Doug
US
5.0 / 5Outstanding
"Quiet reasonable option near Sausalito"
Very quiet hotel, even though it was crowded. Embassy Suites cookie cutter hotels which are always comfortable. Set away from everything except the Civic Center in San Rafael... Would have to drive to a restaurant off site.
Genuine Expedia guest review
Other trip Jun 26, 2015
A Traveler
US
3.0 / 5Good
"Great staff, ok room (old fixtures-old plugs)"
The front desk really worked hard to get us the right room for us. Beds were comfortable, pillows were great, and towels were new. Overall, we enjoyed our stay (food was awesome), but the room was outdated. My children really enjoyed the pool though. I would definitely stay here again. Our only issues were the plugs weren't new and our electronics, including the iron, kept falling out of the sockets. Since we were getting ready for wedding, this was very important!
Genuine Expedia guest review
Other trip Jun 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun and relaxed atmosphere"
We had a big group so we took several rooms at the hotel. Our trip was very comfortable and fun. Breakfast was delicious. The omelette chef knows what he is doing. Our room key stopped working so we had to go to the desk to have it changed. Other than that everything was great.
Genuine Hotels.com guest review
4 night family trip Jun 12, 2015
Muniza
US
3.0 / 5Good
When we arrived at 2 pm, the front desk said our room would not b ready until 3 pm... That's fine since check in was officially at 3 or 4 pm. The lady at the front desk was not the friendliest but told me to give her my cell number and she would call me right away when the room became available. We were given our room after 3 pm, before 4 pm. The following day, despite me calling housekeeping and the front desk 3 times, our room was not cleaned. I then gave up and requested at least fresh towels which were delivered quickly. I then asked the housekeeping staff to come back to our room by 4 pm to clean, but that never happend. When we arrived back to our hotel room at 10 pm, after attending a wedding, our room was still not cleaned....
Genuine Hotels.com guest review
2 night family trip Jun 13, 2015
A Traveler
US
3.0 / 5Good
"Marin Hotel"
Stayed at this hotel several times, very convenient for Marin locations but needs some work, looking run down and worn. Free breakfast was good and the staff there very pleasant.
Genuine Expedia guest review
Other trip Jun 17, 2015
dave
US
5.0 / 5Outstanding
"SF / Wine tours"
Great location, great staff, right by a lake and park.
Genuine Expedia guest review
Other trip Jun 15, 2015
Engineer
US
5.0 / 5Outstanding
"Nice setting for hotel"
We enjoyed our visit! We were there to attend our son's wedding. The bed was comfortable and the room was spacious. The lobby was very attractive and the breakfast was wonderful. I would recommend this hotel.The staff was very friendly and helpful! The only problem for us was no water pressure in the shower...probably due to water conservation.
Genuine Hotels.com guest review
5 night romance trip Jun 1, 2015
Joseph
US
4.0 / 5Excellent
"Nice hotel with very good service"
This is a business trip for short stay.
Genuine Hotels.com guest review
1 night business trip Jun 8, 2015
A Traveler
US
4.0 / 5Excellent
"I'll be back"
Enjoyed staying in San Rafael- the hotel is located in a very nice & quiet area, close to a well used park. I felt safe and never worried about my car and it's contents Nice managers reception- awesome drinks and snacks. The only issue I can think of is the guests- there was a wedding talking place locally, and it seems a majority of the guests were staying here- drunk and drunker was the scene Saturday evening. My fav was the gal being turkey walked by her husband and parents while holding a ice bucket (plastic bag lined!) and vominting (in her bucket )in elevator. Keep it classy wedding guests! Not the problem of the hotel clearly. Our room was clean and VERY quiet despite being next to elevator- i was frankly suprised how quiet the entire hotel was. Thank You!
Genuine Hotels.com guest review
2 night trip with friends Jun 5, 2015
christine
US
4.0 / 5Excellent
"Stop over between Spnoma and SF"
Good reception and breakfast. Overall renovation is in order.
Genuine Expedia guest review
Other trip Jun 7, 2015
Bob
US
3.0 / 5Good
"Hotel is Okay"
We stayed here for a wedding. The place is just okay. The room is big. The only reason I wouldn't recommend it is because there is nothing there: no gift shop and the only restaurant is only open for a few hours. You can't get anything there. It felt deserted and there is nothing nearby either. But the staff is really friendly and the rooms are nice.
Genuine Expedia guest review
Other trip Jun 6, 2015
Amanda
US
4.0 / 5Excellent
"Business trip"
They have a great breakfast buffet! The staff is always very pleasant.
Genuine Expedia guest review
Other trip Jun 6, 2015
Joey
US
5.0 / 5Outstanding
"Nice large suite, but a smaller room would have be"
Excellent wait staff. Very friendly and helpful. Convenient location to Other venues.
Genuine Expedia guest review
Other trip Jun 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great experience!"
Great experience!
Genuine Hotels.com guest review
2 night family trip May 25, 2015
Iulian
US
5.0 / 5Outstanding
"GREAT breakfast!"
Definitely worth $159/night! Huge rooms, great breakfast...
Genuine Expedia guest review
Other trip May 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice."
The hotel was very nice and friendly. The rooms were clean and comfortable and the made to order breakfast was fantastic!
Genuine Hotels.com guest review
1 night family trip May 27, 2015
Rory
US
4.0 / 5Excellent
"Holiday Weekend Getaway"
They advertised "heated pool," but it was definitely cold. Still, there were quite a few people swimming and our kids had fun splashing around, even if they were shivering a bit. The front desk was very friendly and extremely helpful looking up Park & Ride directions, info and shuttle schedules to Muir Woods. The cook to order breakfast was quite tasty, and the dining room staff was great.
Genuine Hotels.com guest review
1 night family trip May 22, 2015
A Traveler
US
2.0 / 5Fair
"Don't stay here!"
The only good thing was Nikki at the front desk. The rest sucked. Horrible room service, other front desk staff were not patient and had horrible customer service skills, parking was difficult, the water pressure in our shower was horrible, the bed room walls were thin and we could hear and feel everything, we could not connect to wifi, the breakfast buffet was way overcrowded, one of the treadmills wouldn't work.
Genuine Expedia guest review
Other trip May 25, 2015
AK
US
4.0 / 5Excellent
"getaway"
Quick overnight getaway. Happy hour awesome and free hot breakfast amazing. Comfortable quite room.
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
james
US
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