"Great value, lots of space, meal value"
Great experience! Good price, we thought, and loved the comprehensive breakfast buffet (included) as well as the happy hour at night with snacks, alcoholic beverages, and drinks for the kids too. Slept well, love that you get that extra room (door) with the pullout couch.Genuine Expedia guest review
"Needs a bit of an update"
The hotel is perfectly fine for a quick stay but could use a update. Daughter was happy to have an indoor pool. One major problem we had is my 9 year old daughter turned on the TV when we first walked into the room and the "adult" station was on. Had to jump to change the channel and of course answer questions. Called front desk immediately and they […] did not seem to be concerned. Whoops. Yes, I see you did not order the porn channel. Sorry...REALLY!! Read moreGenuine Expedia guest review
"Nice hotel for family"
This was a perfect hotel not far from San Francisco with free parking! The location is surrounded by beautiful green hills and trees of San Raphael. Highly recommend hotel with family because every room is a 1bd suite with good size roomsGenuine Expedia guest review
"Good option for Bay Area business travel"
Nice option for Bay Area stay that is outside of SF proper so you save a few bucks. Good value and very spacious suites/rooms.Genuine Hotels.com guest review
"Good, solid, great!! breakfast!"
works for our needs of a hotel near San Francisco but not expensive like San Francisco. Breakfast great! Made to order amelets and everything else. Hotel staff very nice and accomodating. Nice neighborhood made us feel like we were on vacation. Nice mall right 3 minutes away by car made for convenient movie night. Would stay again and recommend.Genuine Hotels.com guest review
"A decent stay"
Staff was very courteous and made us feel very welcome.Genuine Hotels.com guest review
"Not the flagship of Embassy Suites"
The staff was friendly, like at other Embassy Suites Hotels I have stayed at. The carpets and rooms have seen better days. I found undergarments from the prior patron in the corner of my room, which make me wonder how well they cleaned the room. I noticed the same streak marks in the elevator every day, which added to the general image of dinginess. […] The breakfast was very good, especially the omelets. For what I wanted, someplace to stay with the kids, it fit the bill. Definitely not nearly as nice as other Embassy Suites. Read moreGenuine Hotels.com guest review
"Just what we wanted"
We enjoyed the hotel, the manager's reception, and the location and scenery. We'll come back sometime - thanks! Good eats in the nearby area also -- didn't eat at hotel, but the Cheesecake Factory was great.Genuine Hotels.com guest review
"Kids love the hotel"
The room is clean. The kids love the indoor pool and jacuzzu. The buffet breakfast is awesome. Good job!Genuine Hotels.com guest review
For what I paid, I didn't expect paradise, but I have come to expect a little bit of quality from Embassy Suites -- having stayed in them in other cities (Monterrey in September being the last stay). This hotel needs help. It is dark and dingy in the public areas and the rooms are not clean. When I went hunting for the electrical plug for my unplugged […] lamp; I unearthed a swath of dust and grime behind the couch, that made me cringe. The staff was courteous, but I saw no need to voice my concern to them. I left as soon as I could the following morning. Read moreGenuine Hotels.com guest review
"Best Deal around"
Very happy with our stay. Loved our room. Very comfortable bed! Can't beat the free happy hour and the delicious free breakfast! Love this place!Genuine Hotels.com guest review
"amazing hotel for price"
The room was great and the breakfast buffet was amazing. Worth every pennyGenuine Hotels.com guest review
"One Night Stay. Family Of Three"
Stayed one night with our 10 yr old daughter. Facilities were very nice. Staff was great. Breakfast was excellent. Manager's Reception was fun but interesting. Would have loved to be able to sit at the bar but instead had to line up at the "take-out" style window. Bar tender was great though. Snacks were good but I could not believe the families who […] let their kids tear the place apart and not pick up after themselves. Adults scooping chips with their hands wrist deep in the bowl. Not hotel staffs fault but I must say the lstaff serving the snacks needed help. Bless his heart he tried but hotel needs to get him some help to combat the "animals." I would stay here again. Read moreGenuine Expedia guest review
"The breakfast here is great."
This hotel has a very nice breakfast arrangement. It helps to offset the high price for the rooms. Our room was next to the laundry, or at least we could hear what sounded like a plane taking off at various times. I assumed it was the dryers.Genuine Expedia guest review
Always like Embassy Suites when traveling with kids. Large room with pull out bed and a door separating living and bed rooms. Overall good experience, didn't give full cleanliness rating because TV remote had stuff on it that I cleaned off, but I always wonder how often remotes get cleaned.Genuine Hotels.com guest review
"A solid hotel just outside San Francisco"
The hotel is very beautiful. The lobby is well decorated and extremely relaxing. The overall maintenance of the hotel is well kept. Rooms were clean and comfortable though they can be a bit small for larger groups. The coffee in the room was very good (Coffee Bean & Tea Leaf offered). Indoor pool and gym were well maintained as well. The restaurant […] offering free breakfast was really good. Not only is the restaurant well kept and managed, the breakfast offered was one of the best for a free offering including made to order omelets and fresh pancakes. There is also plenty nearby such as Joe's Italian and other restaurants. Read moreGenuine Hotels.com guest review
"Not worth it"
The room reminds me of a motel room that bought different furniture pieces from a garage sale. The room was clean but felt dirty. The staff was scarce and minimally helpful. The best asset of the hotel is the free breakfast. I paid $165.00 a night for this room. I would stay in a better hotel and buy my own breakfast. IT IS NOT WORTH IT!Genuine Expedia guest review
The b-fast is awesome. The rooms were nice, staff very helpful. great pool and gym. very respectful staff. Would stay again anytime we're in the Bay area.Genuine Hotels.com guest review
"This was our second time staying at this hotel."
This was our second time staying at this hotel. The location is between Napa Valley and San Francisco. They offer free breakfest and drinks at night. The rooms are real quiet and comfy. There is ample free parking. Like I said it's our second time back to this hotel and not our last.Genuine Expedia guest review
"Lovely hotel close to where we needed to go."
it was a very pleasant stay. We weren't here long but food was good and rooms comfortable.Genuine Expedia guest review
"Solid Choice for Longer Stay"
We like the space, condition and cleanliness of this hotel. Service is very good. Breakfasts are at least reasonably good.Genuine Hotels.com guest review
I thought everything was very very nice. Highly recommendGenuine Hotels.com guest review
"John & Elaine's Night in San Rafael"
Very good. Special thanks to Blair for her cooperation and quick service for moving us to a different room upon request.Genuine Hotels.com guest review
Embassy Suites has a great location in San Rafael with a wonderful park and water pools for walking nearby. Beautiful area.Genuine Hotels.com guest review
"Better hotel in area"
Although not up to some of the standards in other Embassy Suites hotels, it was very acceptable for the area it is located in. We wanted to stay relatively close to Muir Woods for our next day and most of the hotels/motels in the area didn't appear as nice as this hotel. It is almost directly off the freeway which was great. The hotel is older, but […] still nice. Interior of hotel with water features was nice and it is always good to have a complimentary order-to-serve breakfast. The hotel did smell older because you got the sense that once it did allow smoking as their was that remaining in the air, but the rooms didn't smell. The rooms were nice, again, older, but nice. The area where the furnace must once have been was pretty gross though. We would stay again if we needed a hotel in that area. Also close to a shopping mall and restaurants. Read moreGenuine Expedia guest review
"Pretty hotel with nice scenery."
Nestled in vineyard area, the scenery was beautiful and the hotel itself also is great.Genuine Expedia guest review
"terra linda stay"
good hotel. didn't use anything but only stayed at night. Clean. Receptionist didn't tell us time of breakfast but when I mentioned it to manager next day, they credited us for the breakfast. that was nice. I would recommend this hotel if you are in area.Genuine Expedia guest review
"Embassy Suites San Rafael"
What a great value! Wi-Fi, breakfast, parking, pool, hot tub, and a cool room all for one reasonable price. The Front Desk staff were extremely polite and helpful. The restaurant staff were friendly and efficient, too. We'd stay there again. Thank you!Genuine Hotels.com guest review
I read some reviews that weren't very positive but I gave this hotel a chance. We travel a lot and I found this hotel to be just fine. It's like other Embassy Suites. They serve a great breakfast, and a comfortable room.Genuine Hotels.com guest review
"Nice room, breakfast and cocktails included"
The included breakfast, complimentary cocktail hour, and swimming pool was worth it.Genuine Hotels.com guest review
Our stay was wonderful. The hotel was beautiful and very comfortable. The people were mostly friendly. The bartender serving the free drinks didn't seem too happy. Mostly I loved our stay. My only gripe is that they had absolutely no gluten free or dairy free options available at all. There was no organic sugar available for coffee either. My family […] has Celiac's so its crucial that these options be made more readily available. Read moreGenuine Hotels.com guest review
"Hotel needs updating"
We stayed at the ES, San Rafael for six nights. While we were comfortable, the hotel showed signs of aging. The microwave and some furniture in our room were broken. The manager and staff were very helpful and breakfast was good.Genuine Hotels.com guest review
"Next to Marin Community Center"
Our reservation for a king size bed with adjoining living area was given away. Upon our arrival the hotel staff had no explanation as to why. Told us we could have a room with two double beds. Ended up with a conference room with a king bed and a conference table large enough to accommodate 8 people - we were not there to have a conference. The TV kept […] cutting out - interrupted by a blank screen. Breakfast buffet was tasteless. Couldn't leave fast enough. Read moreGenuine Hotels.com guest review
"Kid friendly hotel but understaffed"
This hotel has a lot of potential but unfortunately understaffed. We ate at the restaurant in the hotel for dinner and though the food was quite good, it took a really long time for us to get the food. It would've been ok but with a 4 and a 6 year old in tow, that can get a little tricky. Someone who appeared to be the manager was working as one of […] the waitstaff and he looked very stressed. Also we had called up to housekeeping to request more blankets and I had to call three times to request it and eventually walked down to the main lobby to pick them up. The rooms are great as are the pool, happy hour and complimentary breakfast, but the service could've been a lot better. Read moreGenuine Hotels.com guest review
Valentine's Day 2014 was perfect! Gorgeous hotel facility, delicious food at The Grill, and a perfect suite for an excellent rate. The nearby mall was fun, too! Don't miss this experience!Genuine Expedia guest review
"Average hotel with average amenities"
It is rated as a four star hotel on expedia, unfortunately it is not more than 2 plus stars. The best thing about Embassy Suites is the breakfast. The breakfast is very good as they cook eggs according to your taste and needs. If I were to ever stay at Embassy suites it would only be for breakfast.Genuine Expedia guest review
Hotel charged for Wifi....for the price of the room, this seemed unnecessary. Room was VERY noisy, HVAC system noisy too. Room did not appear to have been vacuumed recently.Genuine Hotels.com guest review
"Hotel - stay"
My stay was excellent!Genuine Hotels.com guest review
"Love this hotel."
Clean, great service, excellent food. Hotel is a little rundown in common areas although room was quite nice and up to date.Genuine Expedia guest review
"Need for English at the front desk"
High point of the stay was discovery of the 101 Grille. Outstanding food and a nice breakfast. Low point was trying to deal with a frontdesk clerk who didn't really understand English. This led to annoying confusion about whether someone I was expecting had checked it. He ended up putting her in my room (because he couldn't understand me) and I never […] did find about out about her arrival. I would think fluent English would be a bare minimum requirement for a front desk clerk. Read moreGenuine Hotels.com guest review
"worth every penny!"
This place is extremely good. The service was terrific, and the room is one of the best I have ever been on. Please maintain the rooms as they are starting to get ran down. Overall, I highly recommend this hotel.Genuine Hotels.com guest review
We were looking for a hotel fairly close to Muir Woodsa nod found this for around the same price as others. What a nice surprise! Staff was very friendly, room is spacious, free cocktail hour and excellent breakfast. We ordered room service for dinner and was surprised again by the quality and quick service. We will be back.Genuine Expedia guest review
Excellent hotel!Genuine Hotels.com guest review
"Safe neighborhood. Business travelers environment"
GreatGenuine Hotels.com guest review
The location suited us perfectly- but the rooms needed to be aired out. Our non-smoking room had an old cigarette smell. Other than that the room was acceptable. The breakfast buffet was good, except the sausage was sitting in a lot of grease. Looking into the cook to order kitchen was discouraging- all the dirty pans piled up in plain site.Genuine Hotels.com guest review
"Very nice hotel"
We were very pleased with our stay. The room was great. Nice breakfast. Overall we are very satisfied. Helpful staff, spacious room. We received more than expected for the price. Would highly recommend Embassy.Genuine Hotels.com guest review
"I Love Marin"
I love Embassy Suites. I've stayed @ this hotel before. We rented 3 rooms and each was very clean and comfortable. Unfortunately, the rooms had a stale, smoke smell that was quite noticeable once we entered. The hostess at the breakfast was wonderful!! She informed our (non guest) family of the breakfast price which made them feel welcomed. She truly […] is a gem!! Read moreGenuine Hotels.com guest review
"OLD BROKEN BED, DIRTY CARPET, INEDIBLE FOOD"
I will request our seminar leader to book a different hotel next year for our. seminar. For the price of the hotel, the quality of the bed, pillows, food and old raggedy room.....I could have spent half the price if I wanted a dump of a room.Genuine Hotels.com guest review
"A good surprise"
The lobby is a lovely welcome, very spacious and clean. Lots of greenery. Checked out the pool and hot tub..both get an A..Our room had a king size bed,nice bath room,and a very nice size sitting room with an eating area. For me the down side was the pillows.. The bed was great, but the pillows were like rocks.Genuine Expedia guest review
"Quick Family Getaway"
We love Embassy Suites, in general, but this particular one is our favorite. Our kids love the breakfast, the pool, and the evening snack at the Manager's Reception (we do , too!). So close to San Francisco and Marin Headlands, as well as lots of lovely restaurants in San Rafael. The staff is professional and welcoming, the rooms are clean, and the […] beds are super comfortable. We love that our four kids have their own space and TV, and we have ours. Perfect! Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )