"Dinner Theater excursion"
Enjoyed the close proximity to the Dinner Theater. Appreciated the breakfast choices, and that you had a lounge. Our room had several handicap features, but the shower style allowed water to spray onto the bathroom floor creating a slip factor. The bathroom fan was also very noisy; we likened the sound to train cars.Genuine Hotels.com guest review
"Wow, what a breakfast!"
We stayed for one night to go to the Chanhassen Dinner Theater. The pool was small but nice, the exercise room equipment was excellent and the staff was friendly and courteous. We will stay again!Genuine Hotels.com guest review
"Great location, not so great hotel rooms"
Great location in Chanhassen. Its about 150 yards (140 meters) from the Chanhassen Dinner Theatre, which is an absolutely fantastic place to go to, have a meal, and see a show. There are bars and restaurants within one block of the hotel. But the quality of the building is not so great. I stayed at the hotel with my 13 year old daughter and 10 year […] old son, and they were the first to notice several things that were not so good about the room we were in. So the hotel is 2 out of 5, but the location is 4-5 out of 5 if you happen to be checking out the Dinner Theatre. Read moreGenuine Hotels.com guest review
"Nice rooms for families"
This hotel is nice if you have little ones as the living area in out room had a pull out couch and a door that could be used to have a private bedroom if you wanted - it was quiet and overall good experienceGenuine Hotels.com guest review
"Country Inn & Suites"
Karaoke in the bar lounge was a blast! Room was very nice also.Genuine Expedia guest review
front desk people very helpful in providing directions and suggestions on local restaurants and night life.Genuine Hotels.com guest review
It was greatGenuine Hotels.com guest review
The hotel experience was very satisfying. Country Inn & Suites is close (.7 miles) to the ECK temple. We plan to stay here again for the next Worldwide ECK Seminar.Genuine Expedia guest review
"Convenient to Emerson"
Always uneventful which is what you want in a hotel. Breakfast is disappointing.Genuine Hotels.com guest review
Overall we were quite pleased with our stay. Our only complaint, after a two night stay, is the room had a funky smell and there was a bad odor coming from the chair in our room.Genuine Hotels.com guest review
"Comfortable and clean"
Great place with great breakfast!!Genuine Hotels.com guest review
Our hotel was within walking distance to the Chanhassen Dinner Theatre -- the reason I originally made reservations there. I was staying with three kids so a swimming pool was a necessity! The kids loved it. They swam as soon as we arrived and until we had to dress for dinner and theatre. My granddaughter was chosen to be part of the production which […] was a treat -- and made it ever-so important that we have some time before bed to unwind. The pool again. After an ample and very tasty breakfast we hit the pool again for a couple of hours before checking out. Our room was clean and just fine for our stay. Thanks so much! Grandma Joan Read moreGenuine Expedia guest review
"Nice place to stay"
We got the onloy extended stay suite in the hotel and it had a kitchen complete with small oven and stovetop. Also had a king suite which had the extra setting area. Both very nice. The staff was very accomidating and helpful.Genuine Hotels.com guest review
"meeting with friends"
Room was available on time, reception staff were helpful and breakfast was great. Room was comfortable, internet available was a nice touch We had a one bedroom suite with refrigerator - stored our travel food. Only one night stay to be with friends from the area.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Chanhassen Thank you for staying with us! We hope you will choose our hotel the next time you visit Chanhassen! Sincerely, Lyn K. Kienholz Director of Sales
"Nice hotel in nice location"
Overall, good stay. I think the TV was possibly broken as it only had about 10-12 channels. I would stay again.Genuine Hotels.com guest review
"Good for business travelers"
Friendly staff; clean accomodations; good locationGenuine Expedia guest review
Response by Country Inn & Suites By Carlson Chanhassen Thank you for staying with us and we look forward to having you stay the next time your travels bring you to Chanhassen! Sincerely, Lyn Kaczmarek, CHSP Director of Sales
Overall it was a good stay. But only one problem .... They double booked our room and we had someone else walk into our room while we were there. So that was a bit..... well we double locked the door after that.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Chanhassen Thank you for the feedback. We appreciate being made aware of any issues like this. Sometimes mistakes are made and this was one of them, we have used this situation as a training opportunity. Thank you again and we hope to have you stay with us the nex time you are in town. SIncerely, Lyn Kaczmarek, CHSP Director of Sales
"Close to restaurants, movies and basic shopping"
Breakfast is a disappointment but all other aspects of the hotel strongly meets expectations. I have been staying here over the last 8 years and have found the property to be very consistent.Genuine Hotels.com guest review
"You'll be happy all around."
I've stayed at this hotel in the past and its always a positive experience. On this trip, we were upgraded to a one-bedroom suite at no charge which we appreciated very much. Staff is very friendly and accomidating; food on breakfast buffett is good and kept restocked regardless of the time you eat. Business and personal travelers mixed together without […] issue. Read moreGenuine Expedia guest review
This hotel was recommended by a relative who lives in the area. I am glad I took that advice. This really is a very nice hotel and the rates are very reasonable for what is offered. The loby area had a nice welcoming fire and the reception staff seemed genuinely pleased to see us. Even the housekeeping staff were cheery and welcoming. The room was […] exceptionally large with a seperate lounge area. Bathroom was clean and everything functioned as it should. The breakfast was served in a dedicated area and was of good quality and frequently topped up. Read moreGenuine Expedia guest review
"Close to Chanhassen Dinner Theater"
Excellent. Fun Karaoke in Lounge at night too. One minor issue was that I had booked on Expedia and the hotel couldn't find my confirmation number. Was NO problem becuase they had a room but if they hadn't it might have been. The night manager did finally figure out where my reservation was when I requested that they try and find it to be sure I hadn't […] booked somewhere else so i wouldnt be charged twice. They were VERY accomodating in doing this! Read moreGenuine Hotels.com guest review
"Would be a 5 eexcept...."
ir conditioning unit was on the fritz and the maintanence person tried, but could not fix. Note: they did offer to move us, but gradkids were spread out and temp was dropping in the evening. Therefore, a 5 for the room except for this. Breakfast was top drawer for your free breakfast hotels. Real china andflatware, no paper/plastic. Waffles with real […] fruit toppings, plus eggs, sausage and american fries (buffet style.) Also all the rest of the normal hotel breakfasts. For a family of four, this alone makes it a great deal. Pool small but adequate. Let's move that rating to 4.75. Read moreGenuine Hotels.com guest review
"Comfort in the Cold"
Had a wonderful stay in Chanhassen even though it was snowing. Such a comfortable, well appointed room and very helpful and generous staff.Genuine Expedia guest review
Et sentralt beliggende hotell med en behagelig atmosfære. Bra frokost. Rent over alt. Koselig lobby.Genuine Hotels.com guest review
気候や周辺の環境が非常に良く、落ち着いて滞在することができました。また、ホテルのサービスやメンテナンスも満足いくものでした。また泊まりたいと思うホテルの一つです。Genuine Hotels.com guest review
"Best breakfast ever"
01/20/15 Kathleen F West Salem, United States
I've always had a good experience with Country Inn and Suites and this stay lived up to my expectations. The bed was extremely comfortable; the room clean; and the environment quiet. The breakfast offered many delicious choices which changed daily. Also, there were good seating areas to enjoy it. A lovely hotel.
"Just above average..."
01/19/15 Todd T
Everything I expected in a room and service, but nothing to write home about. Solid place to stay for business...quiet, nice room, strong wi-fi and good breakfast. The staff was friendly and fast to check us in and out. Very close to the dinner theater. When I come back I could see myself staying here again, but there may be options I'll look into.
"A wonderful Stay"
01/13/15 Bradley C Des Moines, United States
The hotel was a wonderful place to stay for a wedding and rehearsal event. We were pleased to have the experience to stay in a place that we could take care of business and relax. As we were in the area to attend my niece's wedding the hotel was also a great place to visit with friends and relatives. At no tie did the staff eve make us feel that we were a bother and even when we had a problem with the keys, the staff graciously corrected the problem. My only disappointment was that the weather turned out to be extremely cold, but the rooms and even the pool area were pleasantly warm.
01/13/15 Doug C Fargo, United States
Hotel looks like it used to be really nice. It needs to be updated and needs new mattresses... at least in my room. Breakfast was good, staff was friendly. Happy with everything except mattresses. I wouldn't stay here again, next time I am visiting the area I will try a newer hotel.
01/11/15 Jeff B Albert Lea, Minnesota
Came up here to celebrate our 20th wedding anniversary for a nights stay and a dinner show at the theatre down the block. Our king suite was perfect, plenty of room, great staff, excellent rate, nice cozy lobby with huge fireplace, bar was even cozier plus a wonderful fire place also. We WILL be back !!!
"Good choice if in the area"
01/08/15 JannKK Battle Lake, Minnesota
Chosen because of the offer of a wedding reception shuttle and glad we did. Very nice, quiet, clean and within walking distance to many restaurants and stores. Service was very efficient at the desk and housekeeping. Nice on site bar. Didnt use the pool but it looked clean and fun.
01/06/15 Diane K Chanhassen, United States
It was a very nice king suite. They weren't good at keeping the cookie container filled with fresh baked cookies. It was empty most of our stay. We played Domino's in the breakfast area and had a good time.
"Great Place to Stay"
01/04/15 Dennis H Mason, United States
Excellent staff and facilities. Lyn is the General Manager and she has done a great job creating a team that takes care of you. Good location with lots of eating places, shopping, and movie theater within walking distance. Great place to bring the family if they can travel with you while your on business.
"Comfortable and Affordable"
01/04/15 Lori M Faribault, United States
Our room was clean, had a very comfortable bed. Cleanliness of the lobby, breakfast room, and our room was great. Relaxing area in lobby with fireplace complete with books to read. All staff we encountered were friendly and helpful. Breakfast was very good, great variety and fresh.
"Took care of problem"
Stayed for 3 nights and on the second night woke up to water dripping from my bathroom ceiling. Called the front desk and she immediately found out the people above us fell asleep to the water over flowing. She gave me the option of staying in the room but moving for the night or completely moving to another room. I decided to move and she brought the cart and helped me. She made the transition smooth. What made the stay memorable was meeting with other family members and using the eating room for a get together for cake and cards in the evening. Would definitely stay again.
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