"Weekend trip for two"
Very pleased over all, just found a bug in the extra toilet paper roll and the pillows were too small. But the breakfast was really great!! My boyfriend enjoyed that a lot. Very comfy bed, spacious room, love the checkin and checkout times. The desk staff is nice and very helpful. Good location and they have maps of all of the attractions off Tyler […] which was very useful. Definitely recommend to family and friends planning on stayinf here again! Read moreGenuine Hotels.com guest review
Friendly staffGenuine Hotels.com guest review
"nice place in Tyler"
great breakfast. poor maid service. friendly staff.Genuine Hotels.com guest review
Looked on line at several hotels & for this hotel the room pictures looked really nice. I have stayed in other hotels in Tyler but I wanted to try a different hotel this time. When I entered the room & it was much smaller than I had thought. The carpet was dirty - the chair was old & needs to be replaced. On the floor by the bathtub there were several […] hairs - hairs that appeared to be from the head & also private parts. The white comforter on the bed was clean but old & showed it was darker at the top where you pull it up near your face which looked to be stains would not wash out. All & all I wish I had stayed in a hotel where I have stayed in the past because they have not had these problems. I will not recommend this hotel nor stay there again ... Read moreGenuine Hotels.com guest review
My husband and I wanted a little getaway for the weekend. We got to the Hampton inn and the hotel staff was very nice and helpful. The room was very clean and the breakfast the next morning was great.Genuine Hotels.com guest review
It was very good.Genuine Hotels.com guest review
Everything was great and clean.Genuine Hotels.com guest review
The hotel was very clean and the furnishings were up to date. The man that checked us in was very friendly and the breakfast was great each day.Genuine Hotels.com guest review
"Enjoyed our stay!!"
Really enjoyed our stay. Our room was great and the free breakfasts were delicious. Being on a diet, I appreciated the boiled eggs that were on the breakfast "buffet". The front desk personnel were very personable and every member of the staff greeted us when they saw us. We will stay here again!!!!Genuine Hotels.com guest review
"Affordable. Great location. Nice breakfast."
We were in town to visit the local college and the accommodations at this hotel were great. The receptionist was very kind and the complementary breakfast in the morning was great. The reasonable rate was hugely helpful. I will definitely stay here again.Genuine Hotels.com guest review
Very clean, excellent value. Front desk staff very courteous and helpful.Genuine Hotels.com guest review
"Definitely staying next trip"
Myself and my 19 year old daughter flew in to visit my eldest son and his daughters for a week. We held many visits in the room and we found it to be extremely comfortable and accommodating for all of us, ages 40 to 8 months. Clean, easily accessible, friendly staff, and front desk personnel were quick to resolve any issue at all.Genuine Hotels.com guest review
The hotel had unfortunately overbooked the first night of my stay, so I accepted a smoking room. The receptionist was very apologetic and helpful. The next day my room was upgraded to a suite for the remainder of my stay. The hotel was clean and comfortable, and the staff members were all courteous and helpful. I have no complaints.Genuine Hotels.com guest review
Close enough to the loop but definitely couldn't hear all the traffic all night. Cvs and walmart are very close and tons of good restaurants. Great breakfast and overall a wonderful stay.Genuine Hotels.com guest review
"Staff was excellent"
The only draw back was no entrance from inside hotel enter the rooms from outsideGenuine Expedia guest review
Outstanding stay! Jerry and Quentin were incredible hosts. They went out of their way to make me feel right at home. I noticed they had an immediate smile and positive greeting every time someone walked through the doors. Definite deserves repeated stays!Genuine Hotels.com guest review
convenient location, but I am glad it was just a 1 night stay. I wouldn't choose this outdated hotel if I was trying to get in a vacation or weekend away. It was perfect for storing our stuff, getting ready for a wedding and sleeping a few hours. The staff were professional and that was the upside.Genuine Hotels.com guest review
Extremely pleasant check-in, helpful, friendly and informative desk clerk, only thing I could find wrong was the bed was hard. Everything else was great and I will stay again and recommend it to friends and family! Great staff, great breakfast, overall 9.5! :)Genuine Expedia guest review
Clean, friendly, great breakfastGenuine Hotels.com guest review
Loved the pillows and duvet comforter! The complimentary wine, or beverage of your choice, along with a cookie tray was amazing! The complimentary breakfast was fabulous as well!! Not to mention the soaps, lotions, and shampoo was Neutrogena, instead of a no-name line. We were extremely impressed!!Genuine Hotels.com guest review
"Perfect location for us"
This was a very nice hotel. Even though the doors opened to the outside, it was still convenient to the lobby. The breakfast was delicious and the staff was very nice and helpful. The only problem we had was the noise. Our room was right across from the stairs, so people were coming and going late into the evening. Also, the people above us were walking […] around a lot and their footsteps were very loud. I will stay here again. I will just ask to be away from the stairs. Read moreGenuine Hotels.com guest review
Hotel was more than we expected. We will definitely use this hotel again.Genuine Expedia guest review
Good location. It's an older hotel but is well maintained. All room doors go to the outside.Genuine Hotels.com guest review
This hotel is located in a very good area. It is off of HWY 323 at N110. My wife and I were here over Labor Day weekend for a bible conference in Golden, Texas. The travel time from the hotel to Golden was only an hour which was very good. We stayed here because we could not get a reservation in Minneola---everything was booked up for a fishing competition. […] The beds were very comfortable and the room was quite large. We enjoyed having a refrigerator as well as the microwave. We never heard any noise from the people in the rooms next to us on both sides and the handicap parking was right next to our location. Breakfast was very good and the staff was very concerned about any thing you needed. We plan to stay here again. Read moreGenuine Expedia guest review
"Great Suite! Excellant Value"
We reserved the King suite with the jetted tub. Plenty of room to relax and the tub was to die for. The price was very reasonable and we were close to most everything to do in Tyler. We will be staying here again.Genuine Hotels.com guest review
Very nice hotel i will stay again.Genuine Hotels.com guest review
"Staying in Tyler"
We stayed here as we were in East Texas for 2 reasons. To take a Campus tour of UT Tyler and to visit Canton for Trade Days. Everything is about 5 minutes away in Tyler, so it wasn't a big deal that we were in an older section of town. Hotel is older, but it's been obviously updated. Lobby is dark & could use a better facelift to brighten it up. Our […] room was fine. It was quiet and clean. Good size for 2 people. Bathroom good. TV annoying with slow weird remote. And AC loud and clunky. Breakfast is adequate, not outstanding. We opted to grab McDonalds on our second morning there. Staff was fine. The price was middle of the road for the choices of hotels in Tyler, and so was this Hampton Inn. Read moreGenuine Expedia guest review
I expected better given the ratings, but was disappointed by sticking doors, dirty carpet, and marred woodwork.Genuine Hotels.com guest review
"No big deal......Just say'n"
Hotel staff told me to come back in an hour and I would be able to get my room. Came back and the lady that took over told me that I had to wait till 3pm. Wasted some time that I sorely needed. Had I been told that to begin with it would have been fine, but I came all the way back because i was told something that they weren't going to do to begin […] with. Read moreGenuine Expedia guest review
One of the best hotels I've ever stayed at. Everything was great. The room was beautiful.Genuine Hotels.com guest review
I took my teenage granddaughter for a little get away with her 3 friends. We thoroughly enjoyed our stay. . The staff was very helpful and courteous! I highly recommend this hotel.Genuine Hotels.com guest review
"Hampton Inn - Tyler"
Very nice staff & good breakfast....this is an older property that does not have an elevator. Not much fun dragging lots of bags up and down stairs in east Texas heat.Genuine Hotels.com guest review
"Good place to stop"
At first, this motel did not have the classic Hampton look and we were disappointed. However, our initial reaction was appeased by the clean room and nice accommodations. Good restaurants nearby, also. We were very impressed and would stay here again in a heartbeat.Genuine Expedia guest review
"Over Priced - Noisy"
An older place, not worth $113+tax. I asked for a very quiet room. The receptionist told me, ‘Nothings going on, you’ll be fine.” Road noise was loud and this was Sunday afternoon. Before I could say ‘Rumpelstiltskin’ a car drove in playing supersonic music, the type that shakes the ground. Next a family of five arrived and had the room right over me. […] They may have been playing basketball in the room because the floor was bouncing. I asked the reception for a different room which was given begrudgingly. Don’t mess with Texas attitude. My next room was on the back side of the hotel, the road noise was bearable. I decided to sit in the hot tub, to relax. Just as I got in the water two ladies with seven small swarmed the place. The two ladies quickly vanished and the kids seemed to love it. A couple minutes later two more ladies showed up with three more kids. I left. My room had a nice bed. The television was small and old, the cabinets were aged, the bathroom vanity was contemporary - the shower and toilet were tiny. The steel entry door was bent so severely. I imagined a small garter snake crawling in during the night. But I had no snakes in the morning, rather, three black, ugly, big stink bugs. Two stink bugs were dead in front of the vanity, one was in my bed. Yuck. I left that guy alone because I wasn’t getting back under the covers. On the positive side, I was very close to where I had to go to take my test. Read moreGenuine Hotels.com guest review
stayed one night, was allowed late check out, close to major shopping and dinning area. would stay here againGenuine Hotels.com guest review
Loved it, hot tubGenuine Hotels.com guest review
Everything was great! It was really nice to have a refrigerator and microwave in the room. The breakfast was really good too! We also tried the pool and the hot tub. It was a nice swim. The pool was not really large but large enough to do some laps. Everything was great except that the AC could have been cooler. We got really hot during the night and […] had cranked it down as low as it would go. Our trip was in May, so it wasn't even that hot yet.... Read moreGenuine Hotels.com guest review
Nice big room, very comfortable bed. The comforter & pillows were more comfortable than most hotels I have stayed at. The room was clean & I really appreciated the big mirrors in the room, so much easier when multiple women & getting dressed.Genuine Hotels.com guest review
Nice and in a good location. Cleaner than on my last review. Excellent short term stayGenuine Expedia guest review
"Next door to the testing site"
I was staying at the hotel overnight in order to take a Board exam the following day. The Prometric testing center was next door to the hotel which was great! The room was very clean, the staff very friendly, and my stay was uneventful. Very minimal noise overnight through the walls as I've encountered at other hotels. The only surprise was that all […] the rooms were motel style meaning they opened directly to the outside. You carry your luggage up stairs - no elevators to my knowledge. Read moreGenuine Hotels.com guest review
"a little overpriced for the room"
Noisy hotel needing updates to bring it up to par with other Hamptons.Genuine Hotels.com guest review
My daughter and I stayed here and everything was perfect from clean, comfortable beds to friendly service. Would definitely stay here again.Genuine Hotels.com guest review
"Wonderful stay. However..."
Our stay was wonderful. However, there was one problem that could have been avoided if the hotel's amenities were listed better. My wife and I wanted a room with the jacuzzi tub, which is shown on the hotel's website photo collage. The price on Hotel.com's website was the same for 2 queen size beds or a king size bed. We chose the room with 2 queen […] size beds. When we got to the hotel, there was no jacuzzi tub in the room. When I asked why, the receptionist told me that a jacuzzi tub only comes with the room with a king size bed. No where on the hotel's website, which I navigated via Hotel.com did it stipilate what the receptionist told me. So I had to upgrade, which canceled Hotel.com's lower rate, costing me $60.00 more dollars. The following statement should be written clearly on the website: Jacuzzi tub is only available with a king size bed. Read moreGenuine Hotels.com guest review
Overall I was happy there is some upkeep that needs to be tended to. And was unhappy that the small bottles of shampoo and conditioner that were in the room were half gone, and obliviously used.But otherwise everything was nice and pleasant. Would stay there again.Genuine Hotels.com guest review
The room, pool area, workout area, lobby area, and breakfast area were clean and maintained. They provide a variety of options for breakfast that would satisfy any traveler.Genuine Expedia guest review
Very clean and comfortable !Genuine Hotels.com guest review
"What we needed"
Everything was good. The breakfast was good, liked the waffles, wished there was meat other than in the gravy for biscuits. Our bed seem rather firm with definite feel and squeaks of springs, not quite what I am used to. The printer in the business center didn't work, needs replaced, but the desk clerk let us print what we needed on the office computer. […] Thanks, the stay was good overall. Read moreGenuine Hotels.com guest review
"Hampton was safe & friendly at a great price."
Everything was great except the elevator was out-of-order, otherwise I'd give them 5 stars. By the way, they had the elevator fixed first thing in the morning. Others stated that the beds weren't comfortable, but I disagree. The beds were soft and slightly firm, and the pillows were very cushy. I don't think you can beat this hotel for the price... […] Extremely friendly staff and a great breakfast (eggs, waffles, cereal, coffee and more) made this a great stay. Read moreGenuine Hotels.com guest review
Nice hotel, great beds, good breakfast. We stay here every year in January!Genuine Hotels.com guest review
Excellent front desk service. Exceptionally clean rooms. Quiet atmosphere.4.5 star rating, thanks staff, Doyle.Genuine Hotels.com guest review
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