"Close to relatives"
Stay was great. Only complaint was that the toilet was extremely low and we are tall and elderly.Genuine Hotels.com guest review
After a horable stay the night before at a different hotel! We came to stay here! We paid and then was given our room cards so me my wife and 3 kids went up to our room what do you know the cards don't work so we go back down to the office he does something with the cards so we go back to the room open it up to find that we have been given a room that […] someone was already staying in!!! So we had to go back to the office and get a new room all the way on the other side of the hotel! I rate this hotel poor based on custermer service! Hotel was very clean however Read moreGenuine Hotels.com guest review
Our stay was good about what I expect from Hampton. Good choice of items at breakfastGenuine Hotels.com guest review
The room was very nice and clean!! Couldn't ask for a more friendly helpful staff!! Great job guys!! Made my stay away from home very pleasant!Genuine Hotels.com guest review
"Its a motel and not a hotel. Very old motel."
This is a motel and not a hotel. No parking for the rooms on the back part of the hotel. Breakfast was very bad for a Hampton Inn. Only Hampton Inn I have ever been disappointed in.Genuine Hotels.com guest review
"close to college"
needs updating & soundproofing could hear our neighbors till 3am & then the other side woke up at 530amGenuine Hotels.com guest review
"Older Hampton needs some redo"
Maids never dump the ice bucket, toilet ran all the time, paper cups soaked through on one use & breakfast was not up to par with other Hampton Inn at which we have stayed.Genuine Hotels.com guest review
Cant go wrong with a Hampton. They are always the first choice of my wife and I.Genuine Hotels.com guest review
"The No Tell Motel"
This was obviously an older facility that had been rentivated. It was the old style with the outside entrances to the rooms. The walls were very thin and the mattress was unacceptable for what we paid. We stay at Hampton Inn quite often and are usually very happy.Genuine Expedia guest review
The check in was easy. You can park outside your room. Room was very clean and comfortable. I had a downstairs room so that was convenient. I had a handicap room and the only thing I would have added was a bar by the commode. Overall a very nice stay. I did not eat breakfast there but my grandson did and he said it was "all right".Genuine Hotels.com guest review
I was given this room. It is at the end beside the laundry room. If I had not been an early risen person, this room is to close to all of the cleaning people getting carts out and getting them stocked. Way to noisey.Genuine Hotels.com guest review
"Great experience for a guest."
The booking was for guest speaker invited to Tyler. He was very pleased with the hotel and the friendly staff. We appreciate that because it makes us look good to our guest. Thank you.Genuine Hotels.com guest review
"close to church"
Nothing special but comfortable, good breakfastGenuine Hotels.com guest review
"East Texas Spring Break"
There seems to be a disconnect between Hotels.com and this Hampton Inn concerning the definition of an early check in. The early check in appeared to be locked in until we called the hotel and they had no knowledge of said early check in. Other than than SNAFU, our stay was pleasant.Genuine Hotels.com guest review
"not what I expected"
Access to room inconvenient, hairs in the bathtub, beds not the most comfortable. Breakfast was good.Genuine Expedia guest review
"Traveling Catering Team"
Very comfortable, outstanding breakfast, and very very helpful and courteous staff!Genuine Hotels.com guest review
When we first attempted to enter our room we could not get the key card to work. Door handle was loose. We were moved to a different room where there was next to no water pressure from the faucet. The problem was fixed in a timely manor. The facility is an older structure so repairs like these are probably common. Over all I would say the hotel is adequate […] if not a bit over priced for the accommodations. Read moreGenuine Hotels.com guest review
"Our one day in tyler"
We stayed a night in Tyler after camping. We just wanted to take a shower and enjoy a soft bed. Our reservations were set up around 1pm. We walked in and I was told that we would have to wait until 3pm without even attempting to accommodate the 2 hours we had to wait. Why not call housekeeping and have them fix the room quickly since we were already […] there? The general manager needs to remember why she's in Customer service again...... Read moreGenuine Hotels.com guest review
"Great hotel for everyone"
Great hotel for everyone! Very clean rooms and didn't have the back smoke smell. The pool and hot tub were also very nice. I would tell everyone who needed to stay in Tyler to check this hotel out.Genuine Expedia guest review
Loved late check outGenuine Hotels.com guest review
"Great place to stay"
Great staff, good aera, verry well kept, would recomend staying here to every one.Genuine Expedia guest review
The room was nice and clean. The only thing that I did not like about the room. The sink was outside of the actual bathroom itself. So if you were at the sink brushing your teeth or washing your hands, you had to turn on the light and that light would bother the other guest in the room.Genuine Hotels.com guest review
Based on the photos on the web, was expecting a better breakfast. Was very disappointed.Genuine Hotels.com guest review
"Very Pleased With Stay"
Was very pleased with the room (TV, microwave, refrigerator). The lobby of the hotel and eating area was very well decorated in red. Managers were not that knowledgeable about the Rose Parade (where to park, where it began, etc, and he said he had been in Tyler for 20 years). No newspapers for guests.Genuine Hotels.com guest review
"Great hotel for the money."
This hotel was an older "motel" type business. However, the room was clean and the staff was warm, friendly and met my needs. This hotel was close to restuarants, shopping, and hospitals. Would stay there again.Genuine Expedia guest review
otel was fabulousGenuine Hotels.com guest review
"Tyler Rose Marathon"
Had a wonderful indoor heated pool. Came in handy to keep the kids occupied. Was located close to numerous restaurants and even hospitals. Staff bent over backwards to accommodate a room change even though we were there on a sold out weekend (Tyler Rose Marathon). Breakfast was great and price was perfect. Would definitely recommend!Genuine Expedia guest review
In all, I was very satisfied. The downside was the kids running around above our room (217) until past midnight. Also, I was awakened around 3:15 am with noise from kids in the parking lot.Genuine Hotels.com guest review
"Central to the areas I needed to visit"
The room & bed & accommodations were excellent. The only thing I did not like was the NO ROOM SERVICE aspect. Otherwise, all was well.Genuine Hotels.com guest review
Breakfast left a lot to be desired. When I asked for a to go bag there were no more.Genuine Hotels.com guest review
Staff was very friendly. Room and hotel was clean. Other than the air conditioner was loud, we were very pleased with our stay at the Hampton and plan to return if needed.Genuine Hotels.com guest review
Enjoyed our two nights here in Tyler. The room was clean and comfortable. Good value, and the breakfast offered many choices. I'd stay here again.Genuine Hotels.com guest review
"mother daughter week-end"
We had a great time! We visit Tyler frequently, but this was the first time we have stayed at this hotel. We found the room to be exceptionally clean and the beds were so comfortable. The location was good and close to both shopping and places to eat. Every employee we dealt with was courteous and helpful. We will absolutely stay at this hotel on our […] next visit to Tyler. Read moreGenuine Hotels.com guest review
Very nice room reminded me of the comforts of home! Great Location! Will be back!!!!!!!Genuine Hotels.com guest review
"Great until the end"
I loved the hotel and the indoor pool (although I didn't get a chance to get in). It was a very nice place to stay and kick back. The decor was good. I loved everything until the end. Check out time was 12. We had been out late and around 11:30ish we received a knock. I told her to come back. We were getting ourselves together. Ten minutes later there […] was another knock. It was as if they wanted to just kick us out although we still had time. I went from welcomed to a stepchild feeling. Read moreGenuine Hotels.com guest review
Very Nice!!Genuine Hotels.com guest review
"Everything as it should be."
A great experience. Clean room, comfortable beds and very nice pillows. Our room did not face the street so it was very quiet, and the air conditioner kept us nice and cool. The breakfast was as good as any I have had in hotels/motels and the friendliness of the staff was refreshing to see. We would definitely stay here again.Genuine Hotels.com guest review
"Very nice hotel for business or pleasure!"
We were there for business at ETMC. It was close and convenient. Hotel was very clean and comfortable. Enjoyed the weight room!Genuine Hotels.com guest review
"You must visit Tiger Creek and Caldwell Zoo"
Very nice hotel, right off the loop and staff was very helpful and friendly. We got to town a little early for check in and when I called, she said our room was ready and come on!!! Hot breakfast is awesome and they even had a customer appreciation night with pizza and free beer and refreshments!!! It was so nice, we will always stay here when we come […] to visit our relatives in Truop. Read moreGenuine Hotels.com guest review
"Fine place to stay for a few days."
The room was nice and cool. The beds were comfortable. The staff were helpful. The wallpaper in the bathroom was somewhat discolored in spots, but clean. My daughter used the hot tub and pool. They were clean and pleasant. Only fireants were in one area near the hot tub and stung our feet before we saw them. Our clock was not set properly, so we missed […] the breakfast, so I can't rate that. It is in walking distance of nice places to eat and a good yogurt shop. The fridge and microwave were clean and in working order. The TV was of a good size. Read moreGenuine Expedia guest review
I had a great stay at the Hampton hotel and my children really enjoyed the room.Genuine Expedia guest review
"Great Place to Stay"
In addition to my being treated like a queen, they printed my return-home boarding pass at my request. I'll surely stay there again when I return to Tyler, Texas.Genuine Expedia guest review
AwesomeGenuine Hotels.com guest review
"Iwould not recomend to someone to stay here"
Our first night, at about 9pm, the light over the sink went out. Italked to the desk clerk and he came down, but obviously, he did not know anything about it. No offer to let us move to another room was made. A work order was supposedly made, but the second night, it went out again. Air conditioner was very loud. Also, we were on the bottom of 3 floors, […] and it rained that night. Water, running down behind one of the walls, was extremely loud. Read moreGenuine Expedia guest review
"Weak wifi signal in rooms"
The wifi signal in the rooms is virtually useless. The only way we could get a decent signal was to sit in the lobby of the hotel.Genuine Hotels.com guest review
"CLOSE TO CHURCH"
WE STAYED ON THE GROUND FLOOR AND I WAS AMAZED HOW QUIET IT WAS.....BREAKFAST WAS VERY GOOD.Genuine Hotels.com guest review
"Close to main strip"
Really nice hotel real clean had all the basics the bed was not real comfortable but the breakfast was good, have a indoor swimming pool, its overall a 5 star hotel the only thing I don't like is the bath room is really small and don't have any vents in it so it get hot , good location, don't have a nuf parking I have a 3/4 ton truck and I had to park […] in the grass cause it gets packed at night Read moreGenuine Hotels.com guest review
"enjoyed our stay"
i enjoyed the stay the room was clean the breakfast was good we as a family really enjoyed the indoor pool. our next stay i will request a room on the inside or one the 1st floor it was not fun lugging kids and luggage up three flights of stairs.Genuine Hotels.com guest review
"Indoor Pool a hit for the kids"
We recently stayed in the Hampton Inn while in Tyler for my daughter's gymnastics meet. Given it was early spring, the kids really enjoyed the indoor pool. I would definitely stay there again if we're ever in the area!Genuine Hotels.com guest review
I liked the decor and the fact that the duvet gets washed after every guest.Genuine Expedia guest review
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