I purchased this room through hotels.com because of its proximity to the Virginia Beach convention center. Do not attempt to stay here - it was filthy! We had to shower with sandals on and attempt not to touch the walls. Do NOT book!Genuine Hotels.com guest review
"i did like the stay, very quiet location"
I like the fact that it is very close to the beach, 4th of July I walked to the beach, and saved about $40 bucks on parkingGenuine Hotels.com guest review
Decent hotel for the money. Far from the beach but doable.Genuine Expedia guest review
Great Hotel Stay!! Great Location!! Great Price!!!Genuine Expedia guest review
As a person who has stayed in probably every hotel brand thinkable all around the world from motel 9 to four seasons, this I must stay is the worst hotel stay I've ever had. Extremely poor upkeep of the facilities accompanied by old and outdated equipment and furniture truly gives you the feeling of stay at a run down ghetto of one of the soviet era […] states. Truly a shame that I had to stay there since Hilton was booked. I will tell you this though, I will never set foot even in the parking lot of that hotel. Any person with the slightest sense of business and management could tell you that this hotel has outlived its good times and is ready for a major makeover. As a finishing touch the continental breakfast is a joke and I think should be in the book of worst fails by any hotel. Read moreGenuine Expedia guest review
"Walking distance to beach"
It was pleasant considering last minute booking. Staff was extremely nice and helpful!!Genuine Hotels.com guest review
"ROAD RUNNER FROM FLORIDA"
Florida Traveler staff and hotel were very good--pool was in great shape not dirty,parking area was safe and convenient, rooms were nice. Keep prices at a fair rate --- don't inflate room prices--it is far to walk to the beach.You should mention you are next to the convention center PROBLEM: THERE ARE NO 95 ROUTE SIGNS INTO or OUT OF VIRGINIA BEACH […] !! Those 294, 64 and 664 signs really mess up a traveller. One needs a detailed map to find the place when you come from 95 0n 58 !!! As you enter the Virginia Beach Area, it is a disaster.Tell the road commerce to put 95 SIGNS right from your hotel or pacific ave from 58 and out from pacific ave. THERE AERE NO ROUTE 95 SIGNS AT ALL. Read moreGenuine Expedia guest review
"Close to Convention Center"
Restaurant left us looking for something else, as it didn't appear to have much to offer. The room was adaquate for our needs as we were in the room only for sleeping.Genuine Hotels.com guest review
"Great for the Rate!"
Overall we were very happy. We had an event at the convention center, so the location was great for us and we didn't need to rent a car. The staff was very friendly and accommodating, they let us check in early and brought extra shampoo to the room after we made a trip to the beach. The room was decent, clean and comfortable. Breakfast was disappointing, […] they didn't begin serving until 7:00 (which was too late for us) and when we did stop by there was only cereal, boiled eggs and toast. Overall not a 5 star resort, but definitely an acceptable hotel for the price we paid. Read moreGenuine Expedia guest review
"Close to all"
What was nice about this hotel is its directly adjacent to convention center And the price was good. It could use a bit of upgrade and the breakfast Could of been better. But it had free wifi and was an easy walk of about Four blocks to beach and dining etcGenuine Expedia guest review
"price ok but the atmoshere of place was uninviting"
rooms were ok had a little smell to it,the breakfest was not that good,but for the price was ok,staff ok only the housekeeper didnt know englishGenuine Expedia guest review
Staff were polite, breakfast was typical. Rooms smelled Musty, was conveniently located next to Conference Center and about 5 blocks from the beach.Genuine Hotels.com guest review
"Not "quality" for Quality Inn"
I ran water through for hot tea, and before putting my tea bag in the cup, looked inside, and there were bug eggs floating. We let the hotel know and they said they were sorry, but didn't do a thing to compensate for that disgusting discovery. They said they would put in a new machine. Our hotel had a musty stinky smell that lingered on us and all […] our belongings the next day. While nothing was noticeably stained and dirty, I would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
Conveniently located but that's about it. This hotel is run down, and needs a serious renovation on the inside. Rooms are outside access. There is a small microwave and fridge in the room. They are spacious, but only because there should have been a table in the room (there were table chairs, but no table) BIGGEST COMPLAINT: The water temperature […] in the shower was TERRIBLE. It would flucuate the entire time you were in it from freezing to scalding hot. Because of this I would never stay here again. Read moreGenuine Hotels.com guest review
"VIRGINIA BEACH HOTEL"
VERY CONVENIENT TO THE CONFERENCE CENTER AT A GREAT PRICE SERVICE WAS AWESOMEGenuine Hotels.com guest review
"Good place to sleep, not a great place to stay."
The staff went out of their way to be prompt, pleasant, and helpful. Beds are very soft, and I slept well. The bathroom is high-quality, and the marble counters were a nice touch. That said, the TV, microwave, and fridge all appeared to be ~20 years old, on their last legs, and as covered in dirt as they were old. Doors/walls in between rooms are thin […] and I could hear the person next door talking and smell them smoking (in a non-smoking room) Read moreGenuine Expedia guest review
"Will not go back"
The hotel staff was friendly but hotel was severely lacking!!!!I There was a musky/moldy odor in the room. This instant non-appeal set the tone.Genuine Expedia guest review
Found used condom in bathroom. Housekeeping really dropped the ball.Genuine Hotels.com guest review
I attended a conference in Virginia Beach and stayed at two different hotels while I was there. This was one of them. I was hesitant, because of the reviews, but did it anyway because I assumed folks were being mean. I was right. There is nothing wrong with this hotel. The guys at the front desk were more than accomodating and kind, giving me maps, […] telling me about the area, and even helping to straighten out my reservation, which was a little complicated. Would this hotel be appropriate for a family of four walking four blocks on a hot day to the beach? Probably not but it was perfect for me. People should know what's going to make them comfortable and make reservations appropriately. This hotel was comfortable, clean, and I would stay there again. Read moreGenuine Hotels.com guest review
"Quality Inn in Vab @ Vab Pavillon"
The room was fine...We were close to the Doctors that we came to visit. The hotel was very quiet. We would come back again if needed.Genuine Hotels.com guest review
I woke in the morning to find two bed bugs on the adjacent bed. I actually researched them on the internet and confirmed they were bed bugs. I immediately went to the registration desk to check out. When I told them they had bed bugs and showed them the pictures I took they simply said, "Thank you."Genuine Hotels.com guest review
"Conditions of the Hotel"
This Quality Inn Pavilion needs to improve the conditions of the facility. The carpet in the room was wet and humidity throughout the room. The door in the bathroom would not close and the sink and faucet was not cleaned. One of the towels had stains all over, I just put it on the side. the trash dumptair was over full and lot of birds and bugs around […] the area. The Continental breakfast is a joke, very poor service and not enough food to be served. I felt that the food was not eatable, lost my appetite right away. The coffee tasted like water, the area of the dining was not cleaned and could not have any fruit because they never brough anymore. I would not recomend this hotel. Read moreGenuine Hotels.com guest review
However, the BK bar SUCKSS!!! Better off getting BK some where else!! Other than, that I was happy!Genuine Hotels.com guest review
we enjoyed our stay and would probably come back,only complaints were front desk did not know where roads or highways were located we had to redlie on gps, and breakfast was not good at all.Genuine Hotels.com guest review
"Alles in Allem sehr zufrieden"
Schönes Hotel mit riesem Parkplatz, großem Pool, bequeme Zimmer und guter Lager. Lediglich das Badezimmer war zu klein.Genuine Hotels.com guest review
"Don't bother booking"
07/07/14 Chanswife Martinsburg, West Virginia
Me, My husband, my daughter, and sister came to say at this hotel for a family beach trip. I had book the hotel almost 3 weeks to a month prior to our stay telling the man who booked my stay that I needed one room two queen beds; in which he repeated back to me I gave him my card number and everything was supposed to be taken care of . We arrived around check in time and got our room keys we entered our room and it had to full sized beds in the room. Me and Amy husband returned to front desk and told them the mistake in which the front desk then told me to get the room I had already booked we had to be charged 22$ to be moved. I paid the 22$ to avoid argument with them and we were moved. The same night me and My husband went to shower and we noticed dried shampoo on the shower wall that housekeeping had missed and the toilet ran and you could hear water drained behind the wall. We decided to book just one more night at the end of our 3 days and I ended up paying 172$ for an extended night over half the price I had paid for 3 nights. I won't be back it's not worth the money and the employees our rude and uncaring of their guests!
"Well worth the money"
05/28/14 bonnie h Brooklyn, New York
(based upon a stay in March 2014) I cannot say enough good things about this facility. We went to VA Beach for a race and made last minute reservations. We picked a modestly priced room. They gave us a free upgrade, just because it was available, and offered all sorts of assistance during our stay. The facility is a "little" far from the race start and maybe the beach in summertime, but if you are there on business or don't mind walking to the beach, the Ambassador Inn cannot be beat. We would definitely stay there again.
05/27/14 karofl1 Tampa Bay
I booked this hotel despite the not so great reviews, because at the time I needed to make a reservation it was pretty much all that was available to suit my needs. At first glance the hotel is obviously vintage, but well located next to the convention center and within close walking distance to the beach. My next impression was that the double doors leading to the foyer were quite dirty with many handprints. Check-in was friendly if uninformative. The room, #112, gave a good appearance on entry, with inviting beds, seemingly newly painted walls and a large bathroom. I did not realize until late at night, after we had settled in, that the door could be opened from the outside simply by pushing it! Also, the deadbolt was loose and hanging at an angle, but we decided to deal with the situation due to the lateness of the hour and our one-night stay. We regretted this decision when there came a knocking at the door around midnight, and then a more insistent knocking when we did not respond. However, the knocking stopped when I issued a verbal challenge. Needless to say I did not have a restful night. The very hot and the cold water in the room are reversed. The room has the usual amenities including a microwave and fridge, both of which partially block the mirror behind them. The room was clean except for some mildew that seems to be within the grout. Breakfast was a sad affair, with one kind of cold cereal, two kinds of very miniature muffins, juice and coffee with powdered creamer. We went elsewhere for breakfast. At checkout the bill did not match my prepaid amount and included a $3.70 service charge. I was too anxious to leave to request an explanation. Stay at your own risk.
I stayed at this hotel during college beach weekend and had a great experience. I felt very safe and the staff was very friendly and accommodating. The room was clean and the location couldn't be better. I will be staying here again the next time my family visits Virginia Beach.
"A nice place"
04/14/14 Ron W Virginia Beach, Virginia
Our family has been going to this property for years and never had any issues. We generally book 3 or 4 rooms and found them clean, beds very comfortable, and always a friendly staff. Not directly on the oceanfront but close enough to be away from most of the noise. Rates reflect the distance so it usually is a good bargain
"Great clean place excellent staff good rates minutes from Beach"
I stay at this hotel often with my family. This hotel has great staff convienently loccated near convention center minutes from beach. I have always got a nice clean place with reasonable rates.i have stayed at other hotels in area that charges more for no better service. Very very friendly staff i would not stay anywhere else great job guys keep up the great work
"Hotel on the Beach"
10/25/13 David L Saint Louis, Missouri
The Quality Inn Pavillion, on the beach in Virginia Beach, VA, while somewhat dated, was clean, convenient to the beach activities and reasonably priced, particularly for the off-season (OCT). A small, full-service restaurant is located on prem. The service is good and the staff friendly.
10/21/13 CoverGirlie Lorton, Virginia
Beware please...I took bed bugs home. That cost $500.00 per room. You think it can't happen to you, but it can. If you never dealt with bed bugs, you will find out how not worth it - it is to stay here. If you are absolutely desperate, put your items including luggage in heavy duty plastic bags. I woke up the next morning and I couldn't take a shower. The water was backing up in the tub. It was a leftover washed cloth from previous guest. The manager gave me his "WORD" that he woukd call me to discuss refund and never did. At check out time...a line of 5 guests lined up complaining. The manager gave everyone his "WORD", but he probably did them the same as me and called no one. He just wanted to get rid if us. Karma will catch up to him!!! I will be calling the health department on them.
09/08/13 Luvtotravel W Charleston, West Virginia
PLEASE AVOID THIS HOTEL BY ALL COST. We traveled to Virginia for a week get away and this hotel was the worst hotel that I have ever been to in my life. Sign #1 should have been that this hotel was the only available hotel near beach.Day one we checked into hotel, room was dirty floor was not vaccumed. We informed front desk of findings (food in bed) and they gave us sheets to remake our own bed. Floor was visibly stained. Sink fixtures where never cleaned. Coffee maker never cleaned. Stains and hole in Comforter. We wanted to experience staying on the beach but instead had to endure a continuous nightmare. We did not enjoy our stay at hotel.Informed management of dissatisfaction of hotel and was informed that they would call us following Monday. NEVER EVER RECEIVED A CALL. I will never stay here or any other quality inn establishment again.
"Very Poor not worth the money"
08/05/13 srusso2013 Pittsburgh, Pennsylvania
We originally were staying at the Best Western Ocean front for a week. We decided to stay at the beach an extra day. Our hotel was booked solid so my hubby used his Choice membership to get other reservations. Everything was booked and this was the only hotel available. Had I known what this place was like I would rather have gone home instead. It was more expensive, the hotel was very dated. The pool looked nice but didn't use it. The breakfast was the absolute worst. Something was wrong with the waffle maker, the gravy & biscuits were awful. Would not recommend staying here!
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