Quality Inn & Suites - Des Moines

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room had a weird vibe about it. It was both hot and cold at the same time, alternating between chills and sweats, we just couldn't get comfortable thus we got almost no sleep. Which was unfortunate considering we had a 4am wake up to catch our flight.

Genuine Hotels.com guest review

our hotel room floor carpet was wet, we complained about the wet carpet and they stated that they didn't know where the water was coming in at but it had been coming in for several days...Stephanie was very courteous and went above and beyond to get our reservation considering hotels.com didn't do the finalizing of our reservation even though we had […] our confirmation number to that hotel. Read more

Genuine Hotels.com guest review

Good value for needs

Genuine Hotels.com guest review

It was convenient--close to the airport. Hotel had a bit of a smell to it and the parking in back was scary with low lighting.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was our first stay at this hotel. It was not too pricey and we found it to be very clean. The staff was very friendly; in fact, we received a phone call early-on to see if everything was OK in our room or if we needed anything. There was an indoor pool and hot tub, but we forgot to bring our suits:( We will definately stay there again.

Genuine Expedia guest review

The smelled of mildew was so bad that we had to spray the bathroom and keep the door shut. Mom wanted to move to anonther room but we told her it was only a couple of days. We wont however be staying in any more Quantity Inn or will we be recommending you to any family or friends. When you renovate you should have your workers store the supplies in […] the back of the hotel not the front. On top of looking tacky it took up a lot of parking Read more

Genuine Expedia guest review

Nice hotel, quality inn always seem nice. They all seem to have pools for the kids

Genuine Expedia guest review

i was initially booked into a room adjacent to where workmen were installing shelves for use as a breakfast area and the pounding bothered me. a few nights into my stay i was moved to another room, which was, i have to admit, bigger and quieter. unfortunately the hotel is located near an air national guard base and the jets were screaming overhead a […] couple of nights. the breakfast was awful at first but they improved after i and i think another guest complained. Read more

Genuine Expedia guest review

Ok hotel, not terrible but not great. The appearance left something to be desired. The bed however was the most comfortable bed I have ever slept on!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The carpet in the hallways was dirty and torn in places. The shower and bath tub were dirty in the room. The doors to storage areas in the halls were left open and were overly cluttered and dirty.

Genuine Expedia guest review

Staff was extremely helpful as Expedia had really messed up the reservation.

Genuine Hotels.com guest review

We were happy to stay there. I was looking for a hotel that allowed pets and found this one near the airport. they were nice and allowed a little bit larger dog compared to other hotels that had a size limit. The breakfast was good and the bed was comfy. I gave the low grade for condition and maintenance because it was under remodel and i was on the […] lower level and there wasn't much signage to where the lobby and things were, so that was a little confusing. I would go back again for sure if i ever need to leave or pick someone up from the airport. Read more

Genuine Hotels.com guest review

Super value for the money. Some aspects of the hotel are dated and worn. However, they are currently remodeling several areas. The hotel was clean and quiet. The breakfast was O.K., but, again, great for the money. I would stay there again.

Genuine Expedia guest review

We booked a Comfort Inn for a different night first but when we made a new reservation we accidently were directed to another Comfort Inn in Des Moines. We checked out the first and that one had better amenaties. So we were kind a dissapointed when we found out that we made our final reservation at a different hotel. But it was a reasonable hotel. Good […] beds, clean, ok bathroom. But no fridge or microwave or flatscreen. Read more

Genuine Expedia guest review

I found this location to have a very comfortable room, and very friendy staff. I will stay here again the next time in Des Moines, IA.

Genuine Expedia guest review

dingy, run down looking hotel. Not up to Comfort Inn standards. Looks like a trucker hotel.

Genuine Hotels.com guest review

the room was clean, front desk was kind, and super close to the airport. to me that's sufficient under this price.

Genuine Expedia guest review

Great customer service. Free airport shuttle 24/7, but it does stop at other hotels and parking lots, so allow a little more time than you might think you need. Right across the street from the airport, so very convenient that way. My room was a little musty smelling, but aired out quickly when I turned the fan on. The light by the bed didn't work, […] but I didn't ask about having it fixed either. All in all - great place for the price! Read more

Genuine Hotels.com guest review

The chairs in the rooms are way to small and uncomfortable. There are no recliners in this hotel, other Comfort Inns have them. I am a disabled Vet and need this. Also no places to eat near by.

Genuine Expedia guest review

The Inn was clean, the staff was very nice, and the indoor pool and spa was a nice treat after a long plane flight.

Genuine Expedia guest review

The hotel was nice. Our favorite part was the temperature of the pool. It felt like bath water and was still quite clean. The breakfast was pretty good but could have had a little more variety (e.g., fruit other than apples).

Genuine Hotels.com guest review

A good location close to the airport. We weren't there to fly, but found it quite easy to get to any of the spots we were interested in. The staff was very personable and we enjoyed our stay!

Genuine Expedia guest review

everything was great and i would stay there again if i had 2

Genuine Hotels.com guest review

CLOSE TO AIR PORT AND FOR THE MONEY A GOOD PLACE TO STAY.

Genuine Expedia guest review

Upon checkout the front desk clerk new who I was and that I had prepaid with Expedia without accessing the computer. Everyone was friendly and knowledgeable.

Genuine Expedia guest review

The lack of an elevator is very limiting for those of us who are older. I couldn't get the juice dispenser to work at breakfast, but I appreciate that breakfast is available at such an early hour, enabling me to eat before leaving for a "red eye" flight from the airport

Genuine Expedia guest review

Everything was clean, the personell pleasant and helpful, the items for the breakfast were fresh and attractively displayed. This was a very pleasant experience.

Genuine Hotels.com guest review

This hotel is right across from the DSM airport. Nothing fancy but clean, close to the airport and downtown Des Moines. The people are friendly. No on-site restaurant so this could be a dealbreaker. I was in town to speak at a conference and visit a firend so this did not matter to me.It was exactly what I was looking for at a fair price.

Genuine Expedia guest review

Late flight so the hotel being so close was nice. Nice person at desk for check in. Got to my room -- a/c was working. Desk said to 'give it a bit' and it would kick in. So I turn down my bed -- DIRTY, and I do mean DIRTY, sheets!! Called desk. Was moved to another room but was not given new key -- made it tricky to get back in after breakfast since […] the desk didn't show my in the new room. Overall -- this was not good! Will NOT stay again. Read more

Genuine Hotels.com guest review

Bathrooms were very small, no elevator for checkin usage with baggage, only 1 ice machine and it was out the entire time, would not stay again

Genuine Expedia guest review

We were in need of a convenient to the airport, reasonably priced hotel in which to get a nights' sleep after flying in to Des Moines late at night. We found this hotel to be more than we expected for the inexpensive rate we were charged. Room very clean, bed comfortable, staff extremely cheerful and helpful. Breakfast was included - the waffles were […] a plus! We liked it so much we stayed there again the night before flying home, too. Definitely would recommend. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great stay - had a 6 am flight home and chose this hotel randomly. Great staff, comfi beds, quiet rooms with good cable. Easy access to rental car return and airport. Would definitely stay again!

Genuine Expedia guest review