All hotels in Kansas City, Missouri, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here500 E 105th St, Kansas City, MO, 64131, United States of America, ‏‎855-239-9399
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4.5 / 5Excellent

Score breakdown (from 264 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.5
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was only there for a short amount of time but had no issues. Check in was a breeze, bed amazingly comfortable, check out took literally a minut.
Genuine Hotels.com guest review
1 night trip May 16, 2015
Ted
US
5.0 / 5Outstanding
"Quiet place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A little ways off the main highways, but convenient. A quiet location, with a friendly staff. Excellent location unless you want walking distances to restaurants and other services.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed you stay and look forward to you staying with us again in the future. Sincerely, Kelly Kuns General Manager
1 night family trip May 9, 2015
James
US
5.0 / 5Outstanding
"I WOULD RECOMMEND THIS HOTEL IN A HEARTBEAT!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was clean, nice and cozy. Room was beautiful and kept really nice.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay on our hotel. I am pleased you enjoyed your stay in our hotel and we hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
1 night romance trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was nice. No complaints. Would stay again.
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed it except for the loud room heater/air conditioner but a lot of hotels have the same old units so we expected it.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for you comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and we look forward to you staying with us again on your next trip to the Kansas City / Overland Park area. Sincerely. Kelly Kuns General Mananger
1 night romance trip Apr 18, 2015
Leah
US
5.0 / 5Outstanding
"Great deal for KC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a very nice Courtyard. Restaurants are a couple miles down the highway but close enough. Easy drive from hotel to downtown, less than 15 min up Hwy 71. Downtown and Plaza hotels are so overpriced in KC, and Shawnee & Lenexa hotels are so old. It's worth a few extra minutes to go to the Overland Park area and get a better price for a newer property.
Genuine Hotels.com guest review
1 night business trip Apr 3, 2015
Rob
US
5.0 / 5Outstanding
"Traveling Couple"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was clean, bed was comfortable, bathroom clean. The neighborhood was nice and quite. Close proximity to the freeway. Will most definitely stay here again in the near future.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
Christine L.
US
5.0 / 5Outstanding
"Girls' Getaway Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Two of us came for a girls' getaway weekend. We appreciated the price and location of the hotel. An additional mirror in the main room would've been helpful for two ladies getting ready to leave in the mornings.
Genuine Hotels.com guest review
2 night trip with friends Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
"at least one room not so great"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed in first floor very back corner. WiFi didn't work here and lots of noise from folks entering and leaving hotel though adJacen door. Might have been better experience in a different room.
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
A Traveler
US
4.0 / 5Excellent
"Ok but for door locks"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
multiple problems with door lock
Genuine Hotels.com guest review
4 night family trip Feb 22, 2015
Robert
US
4.0 / 5Excellent
"Nice and quiet, right off highway."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Arrived late in evening, staff very friendly and room was ready. Room and facilities were spotless. Only bad issue was my assumption that it would have a complimentary breakfast it did not. My assumption not anything on them.
Genuine Expedia guest review
Other trip Feb 11, 2015
Trent
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Didn't realize our room came with breakfast! This isn't your normal "free breakfast" either. This was very fresh, and cooked to order items from a menu.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay with us as well as breakfast. We hope you will stay with us again on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Feb 9, 2015
Tyler
US
5.0 / 5Outstanding
"Excellent place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was immediately greeted when I entered the Hotel. The staff was courteous and dressed appropriately for the delightful environment. I had breakfast at the Bistro where the staff was attentive and the food beyond my expectations. I will stay there again when my business takes me to Kansas City.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay as well as the staff & our Bistro. We hope to see you again on your next trip to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Manager
Other trip Feb 2, 2015
Einstien
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything from check in to check out was great, I recommend staying here!
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments on your recent stay, I am pleased you enjoyed your stay at our hotel and we hope to see you again on your next trip to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Manager
Other trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location and price were perfect for our weekend in KC.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am please you enjoyed your stay at our hotel and we hope to see you again on your next trip to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Mananger
2 night romance trip Jan 16, 2015
Todd
US
5.0 / 5Outstanding
"Excellent Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent hotel!! awesome breakfast!!
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
We are glad you enjoyed your stay and breakfast, we hope you will stay with us on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
2 night family trip Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
"Basic Comfort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
A nice basic hotel at an affordable price. Staff was friendly, room was clean. Our room opened up to the inner courtyard for a place to smoke (yeah, a few of us still smoke)
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am glad you enjoyed your stay and we loook forward to you staying with us on your next trip to the Kansas City / Overland Park area. Sincerely, Kelly Kuns General Manager
Other trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice. Location could be better. Safe neighborhood, just far away from everything.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay as well as the location of the hotel. We look forward to you staying with us again on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Chiefs game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, friendly, clean hotel!
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am glad you enjoyed your stay here and we hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
1 night family trip Dec 27, 2014
Sandy
US
4.0 / 5Excellent
"No ice hotel on the S side of town"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel with a friendly staff. A little over priced considering the location. Pool was very heavily chlorinated.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am glad you enjoyed your stay and will make sure I address the pool issue with my engineer. Please stay with us again on hyour next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Dec 27, 2014
Chris
US
5.0 / 5Outstanding
"Quiet night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice stay
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments I am glad you enjoyed your stay in our hotel. Sincerely, Kelly Kuns General Manager
1 night trip Dec 18, 2014
A Traveler
US
5.0 / 5Outstanding
"KC at Christmas"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
For this price I thought a continental breakfast should be included. Stay and location of hotel was very nice.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased your enjoyed your stay in our hotel and we hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
1 night family trip Dec 13, 2014
Paula
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to many areas in the city. It was clean. Did not have a complimentary breakfast.
Genuine Expedia guest review
Other trip Dec 15, 2014
Rachel
US
5.0 / 5Outstanding
"Clean & quiet hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Quiet neighborhood just 1/4 mile off the freeway.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am please you enjoyed your stay and we hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Dec 15, 2014
Kenny
US
4.0 / 5Excellent
"Relaxed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice, did get billed twice....but they did fix promptly
Genuine Hotels.com guest review
1 night trip Dec 4, 2014
A Traveler
US
5.0 / 5Outstanding
"NCAA Soccer Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was especially helpful.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am glad you enjoyed your stay and we hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
2 night trip Dec 5, 2014
Peter
US
5.0 / 5Outstanding
"Great hotel! Would definitely stay again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel. Friendly staff, comfortable beds, great shower and updated amenities. Nice for our weekend getaway!
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding you recent stay in our hotel. I am glad you enjoyed your stay and we hope to see you on your next trip to the Kansas City / Overland Park area. Sincerely. Kelly Kuns General Manager
Other trip Dec 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Courtyard"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only thing that I would change would be to add a complimentary breakfast.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in out hotel. I am pleased you enjoyed your stay, and as we understand breakfast is important to you, the hotel does offer rates that include breakfast with the room. These rate are based upon availabilty but are a geat value when staying at the hotel. We hope to see you on your next trip to Kansas City / Overland Park . Sincerely, Kelly Kuns General Manager
1 night trip with friends Dec 5, 2014
A Traveler
US
4.0 / 5Excellent
"one night in town"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I have been a fan of the Marriott chain for years and this hotel did not disappoint. Great nights stay.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and we hope to see you on your next trip to Kansas City / Overland Park. Sincerely, Kelly Kuns General Manager
Other trip Dec 7, 2014
Trevor M
US
3.0 / 5Good
"Thanksgiving stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed over Thanksgiving to visit family. Room is average, maybe a little small by US standards, no safe or fridge. Bed is king-size and comfortable. Bath area is large but sink are is small (one person only). Room not made up on Thanksgiving day because we got out of the room late but they did provide another set of towels when asked. Staff is very friendly and helpful; ice machine on our floor was not working and they had someone looking at it within minutes (still not fixed the next day however).
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments on your recent stay in our hotel. I hope you had a great Thanksgiving , we appreciate your comments regarding the room ammenities some of our rooms do have refirdgerators and we are currently in the planning process for adding them to more rooms in the future. We hope you do come back and stay with us again on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
3 night family trip Nov 26, 2014
John
US
5.0 / 5Outstanding
"my stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
i enjoyed my stay i will be coming back.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recetn stay in our hotel. We look forward to seeing you in the future. Sincerely, Kelly Kuns General Manager
1 night romance trip Nov 29, 2014
Paige
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Just there overnight for a board's test. Staff was very friendly, room & facilities were pretty good. Met the expectations and purpose for the visit.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and we hope to see you the next time you travel to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Dec 2, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Did not like having to use a second credit card to check in !
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for providing your feedback on your recent stay in our hotel. When booking your reservation you pre-purchased your room through a third party vendor and paid them for your room, upon check-in we are required to get an credit card for incidentals as we do not have access to your credit card informaiton you used to pay for your room as it was purchased in advance. I do apologize for the inconvenience it caused during your stay. We do hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Nov 24, 2014
Bob
US
5.0 / 5Outstanding
"Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice, quite
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you fr your comments regarding your stay in our hotel. I am please you enjoyed your stay and hope to see you again soon. Kelly Kuns General Manager
2 night trip Nov 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Overall good stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean and the staff was very friendly. The extra money for free breakfast is worth it as at regular price you're better off going to an IHOP for better food at the same price. And remember its for 2 adults and two children so if you have 4 adults two will be eating off the children's menu. They really should have it be dependent on who you say will be visiting. 4 adults means 4 adults, not 2 and 2 kids. Maybe up the price a little to compensate? Other than that it was a fine hotel.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am please you enjoyed your stay in the hotel and hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
2 night trip with friends Nov 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time. Attended the football game
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I glad you enjoyed the hotel as well as the football game. We hope to see you again on your next trip to Kansas City. Sincerely., Kelly Kuns General Manager
1 night family trip Nov 15, 2014
Janet R
US
3.0 / 5Good
"Okay stay, AC is very noisy"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The AC unit is as loud as a train. Couldn't fall asleep with the unit going on and off. The soundproof of the room door is poor. Could hear people in other rooms close their doors and they were not slamming the door. One of the service staff at the front desk was not very nice. The neighborhood is nice and the room is clean. For the price, it is not a bad deal.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am sorry to hear your stay was very noisy with both a loud AC unit and next door neighbors. I appreciate your feedback it is only with comments such as yours that we can only improve the hotel and the services we provide. Sincerely, Kelly Kuns General Manager
1 night business trip Nov 14, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The bed was very comfortable and maid service was excellent. This room was much more comfortable and well-kept than the last time I stayed here a couple of months ago. Enjoyed the lobby area although it was inconvenient to ring up purchases from the Bistro at the front desk. Nice location and great rate for two-night stay.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay, as well as seeing improvements since your last visit. We hope to see you again on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
"I would stay here again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I arrived at about 1:30AM and checked out about 8:30AM, so it was a very short stay. The value was very good as far as the room and facility are concerned. Everything was great with the single exception of Breakfast. At $10 extra per night, it's not a good value. At a restaurant is would be a $6.00 meal. It was also slow to arrive at the table. The quality, however, was very good.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments on your recent stay in our hotel. I ma pleased you enjoyed your stay and hope that you will stay with us on your next trip to Kansas City. Sincerley, Kelly Kuns General Manager
1 night business trip Oct 24, 2014
A Traveler
US
3.0 / 5Good
"It was Ok"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The front desk staff was not very friendly, nor was I able to receive points for my stay. Other than that, the room was great, but don't check in of you want friendly service...
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I would like to extend my deepest apologies to you for the front desk stay not providing superior customer service during your stay. You ere unalbe to recieve points for your stay as a valued Marriott Rewards member due to your advance purchase of the room through Hotels.com as you paid them directy and not Marriott.., We do hope to see you again on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
2 night trip Oct 23, 2014
Derwin
US
4.0 / 5Excellent
"TV quality"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Poor tv quality for sports channels. Some wouldn't work/froze immediately. No dependable guide and limited channel choices for a big name hotel chain. Unimpressive.
Genuine Hotels.com guest review
1 night family trip Oct 18, 2014
Jason
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Room was very small and sofa was anything but comfortable. Everything else was wonderful.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and hope to see you again on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Oct 19, 2014
A Traveler
US
4.0 / 5Excellent
"Good place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The clerk running the desk on Saturday and Sunday morning, she was pretty much a grouch. The young man running the front desk at night (10/4) was very friendly and helpful. His boss needs to know what a great job he does! Clean hotel. The jacuzzi and pool were great. Had them to ourselves Saturday night and it was wonderful! Not super close to where we were visiting in KC, but that's our fault for waiting to the last minute to start looking for hotels.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your stay in our hotel. I am pleased you enjoyed your stay with the exception of our morning desk clerk , I will make sure I address the issue to make sure this does not happen again. We hope that you will stay with us again on your next trip to Kansas City.
1 night business trip Oct 4, 2014
Tim
US
2.0 / 5Fair
"Not a second chance."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Rooms were filthy. Did not provide bedding for the hide away bed (which was asked for in advance). Staff only gave ME the oppurtunity to come get pillows & blankets. The mattresses still had crumbs from previous guests.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments on your recent stay in our hotel . I would like to apologize to you for the issues you had with the cleanliness of your room during your stay. I would like to assure you I will be addressing the issue with my leadersip team as well as our housekeeping staff to make sure we correct the issues so they do nothappen again. Again my deepest apologies for any inconvenience your incurred. Sincerely, Kelly Kuns General Manager
Other trip Oct 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, quiet, comfortable. Everything I want in a hotel stay. Front desk was pleasant and check in was quick. Hotel was easy to locate.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and we hope to see you again in the future. Sincerely, Kelly Kuns General Manager
1 night romance trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Amanda was very helpful. It's great when u get someone who loves to help people.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I will make sure Amanda knows she did a great job taking care of you. We hope on your next trip to Kansas City you will again choose the Courtyard by Marriott - Kansas City South. Sincerely, Kelly Kuns General Manager
2 night business trip Sep 14, 2014
Marc
US
5.0 / 5Outstanding
"good hotel for good price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter and I were in for a football game. Hotel was easy to find, clean, staff was very friendly and room was clean and comfortable. Staying there again in November . Have never had a problem with Courtyard
Genuine Hotels.com guest review
1 night family trip Sep 6, 2014
Jen
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My 10 year old daughter and I stayed and loved it. We stay in about 8 hotels per year and she said it was the best hotel ever. The staff was great, bistro was convenient, rooms were fantastic and pool was perfect!!!
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and hope that you will stay with us again on your next trip to Kansas City. Sincerley, Kelly Kuns General Manager
2 night business trip Aug 30, 2014
Bobby
US
4.0 / 5Excellent
"Nice hotel in a quiet location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Found the hotel comfortable and in a quiet location close to the interstate. Made travel around KC easy access. The room was clean and didn't have any noise problems from AC or hallway traffic.
Genuine Expedia guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. Yes we are conveniently located to all areas of the city located directly off of I-435. We hope to see you again on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
Other trip Sep 5, 2014
Tom
US
4.0 / 5Excellent
"Just as advertised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great staff, clean and convenient to where we needed to be. Blow dryer, iron and board in room was a pleasant surprise. Paid the $10 extra for breakfast, great value. Excellent breakfast sandwich and juice for my wife and I. Nice that they packaged it to go so i could take it back to the room. Clean comfy room and a peaceful hotel stay. Highly recommend.
Genuine Hotels.com guest review
Response by Courtyard by Marriott South Kansas City
Thank you for your comments regarding your recent stay in our hotel. I am pleased you enjoyed your stay and hope to see you on your next trip to Kansas City. Sincerely, Kelly Kuns General Manager
1 night trip Aug 30, 2014
mike
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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