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Caesars Palace - Las Vegas 36.11635, -115.17277
3570 Las Vegas Blvd S, Las Vegas, NV, 89109 United States
Guest review summary
- 8.6 Average rating: All Trip Types
- 85% Recommended
- 741 Reviews
- 8.4 Hotel Service
- 8.6 Room Comfort
- 8.6 Hotel Condition
- 8.8 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (741) | 8.6 |
| Business | (157) | 8.4 |
| Romance | (129) | 8.8 |
| Family | (71) | 8.4 |
| With Friends | (192) | 8.4 |
| All Others | (192) | 8.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- ATM/banking
- Beauty services
- Cell phone/mobile rental
- Concierge desk
- Doorman/doorwoman
- Express check- in
- Express check-out
- Full-service health spa
- Hair salon
- Health club
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Limo or Town Car service available
- Multilingual staff
- Nightclub
- Parking (free)
- Parking (valet)
- Parking garage
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Shoe shine
- Spa services on site
- Spa tub
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Computer rental
- Dry cleaning/laundry service
- Event catering
- Meeting rooms (small groups)
- Room service (24 hours)
- Technology helpdesk
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Hair dryer
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- In-room safe accommodates laptop
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- Minibar
- Multi-line phone
- Pay movies
- Rollaway beds
- Smoking permitted
- Turndown service
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Casino;
- Gift shops or newsstand;
- Meeting facilities size in feet 240000;
- Number of rooms: 3.348;
- Poolside bar;
- Restaurant(s) in hotel;
- Swimming pool - outdoor seasonal
| Check-in time is | 4 PM |
| Check-out time is | 11 AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Aerobics on site
- Golf - driving range nearby
- Golfing nearby
- Helicopter/airplane sightseeing nearby
- Swimming on site
- Yoga classes/instruction on site
Guestrooms Guestrooms
Classic
One king or two double beds. 400–450 square feet. Sitting area with chaise lounge, upholstered armchair, and coffee table. High-speed Internet access (surcharge), laptop-compatible safe, multi-line phone, and 27-inch TV with pay movies and Internet access (surcharge) via wireless keyboard. Marble bathroom with shower/tub combination.
All rooms include All rooms include- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Hair dryer
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room massage available
- In-room safe accommodates laptop
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- Minibar
- Multi-line phone
- Pay movies
- Rollaway beds
- Smoking permitted
- Turndown service
- Voice mail
- Wake-up calls
Deluxe
One king bed or two queen beds. Located in either the Palace or Augustus Tower. View of garden, gods pool complex, or the Las Vegas Strip. Elegant entrance hall. Fax-accessible writing desk. 32-inch flat-screen TV. CD player. High-speed Internet access (surcharge). Marble dry bar. Marble bathroom with double vanities, walk-in shower, telephone, and 17-inch flat-screen TV. Jetted tub. Bathrobes. In-room safe.
All rooms includeForum Tower
One king bed or two queen beds with Anichini linens. Located in the Forum Tower. Chaise lounge and oversized chair. Two LCD TVs. High-speed wired and wireless Internet access, iPod-docking station. Electronic "do not disturb" messaging and doorbell. Minibar. Bathroom with oversized shower and dual rain showerheads, separate vanity and water closet, and mirror TV. Smoking and nonsmoking rooms available.
All rooms includeForum Tower Royal Suite
One king bed. Located in the Forum Tower. Separate living area. Desk. LCD television with cable channels and pay movies. Wireless Internet access. Clock radio with CD player and MP3 docking station. Phone with voice mail. Marble dry bar. Marble bathroom with jetted tub and walk-in shower. In-room safe. Smoking and nonsmoking rooms available.
All rooms includeRoman Tower Room
One king bed or two double beds. Located next to the Palace casino. 350-425 square feet. High-speed Internet access (surcharge). Multi-line phone. 27-inch TV with pay movies. TV Internet access with wireless keyboard (surcharge). Bathroom with shower/tub combination. Laptop-compatible safe.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Deposit: US$ 100 per stay
Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to The Strip
Glittering, larger-than-life gambling palaces dominate Las Vegas Boulevard South, better known as The Strip. Here, hotels are destinations unto themselves. Within a three-mile stretch, visitors can see the New York City skyline, the Eiffel Tower, an Egyptian pyramid, imperial Rome, a dancing fountain, and an exploding volcano. A monorail links several hotels and the Las Vegas Convention Center.
see all hotels in The StripNearby Activities & Points of Interest
0.5 - 1.0 mi
- Sands Expo Convention Center - 1100 yards
- Fashion Show Mall - 1500 yards
1.0 - 3.0 mi
- The Strip - 1.1 miles
- Las Vegas Convention Center - 1.5 miles
- Mandalay Bay Cnvtn Ctr - 1.5 miles
- Off the Strip - 1.6 miles
- Guinness World of Records Museum - 1.6 miles
- West of The Strip - 1.6 miles
- Thomas and Mack Center - 1.8 miles
- University of Nevada, Las Vegas - 1.8 miles
- Las Vegas McCarran Intl. Airport (LAS) - 2.5 miles
3.0+ mi
- North Las Vegas Airport (VGT) - 6.6 miles
- Henderson Executive Airport (HSH) - 9.8 miles
Reviews
Filter by:
-
All (741)
- Recommended (630)
- Not recommended (111)
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"Nice "little" hotel only 3500 rooms"
Reviewed by R of Dublin Ireland on Jul 28, 2008
You are in the heart of it here
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
"Great time"
Reviewed by J of London on Jul 26, 2008
The hotel is lovely, there is so much to do and see that you don't have to leave it. The standard room is fine but very basic.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"fantastic hotel"
Reviewed by p of london on Jun 22, 2008
we were staying for 1 night... check in time was 3.00, the queue to check in was the only small problem. at the check in desk they upgraded us to an amazing room. it was the size of a small apartment. we were staying 1 night which is why they upgraded us. we couldnt get over the room. the rest of the hotel is great, there are lots of bars and a couple of night clubs like the pussycat lounge and pure. would def come back to this hotel again!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Has the 'WOW' factor in spades!!"
Reviewed by H of London on Jun 5, 2008
Quite a journey from the car park through the casino to find the front desk but the room was amazing and VERY large!! Excellent restaurants and large and impressive shopping complex. Truly a resort hotel - you neee not go anywhere else!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"Old fashion but cozy"
Reviewed by a Hotels.com guest on Jan 14, 2010
classic room, classic hotel! Must try the room service. Food excellent!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"great location on the strip is the only plus"
Reviewed by a Hotels.com guest on Jan 4, 2010
The only plus point I would give for this hotel is it's location. Very convenient to walk on either side of the strip. Everything else about the hotel is overrated. Really bad, worn out, small, squeaky, smelly beds with lousy comforters. Everything in the room was old, outdated. Needs some serious remodelling of the rooms
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 4.0 Room Comfort
- 6.0 Room Cleanliness
"Tired Hotel"
Reviewed by a Hotels.com guest on Dec 7, 2009
When you think of Ceasar's Palace, oppulence comes to mind. Not in this instance. This is a tired hotel that needs to be refurbished extensively. I stayed in a King room, Roman Tower, 8th Floor. The room, although spacious needed new carpeting, the mattress was uncomfortable and the furniture needed repairs. The bathroom had been updated but the ceiling vent fan was too noisy to use. NO COFFEE MAKER IN THE ROOM!!
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 4.0 Room Comfort
- 6.0 Room Cleanliness
"Nice hotel"
Reviewed by a Hotels.com guest on Dec 6, 2009
this hotel was nice. the room was amazing. the room we got had a wet spot, i do not know what that was. but overall it is a really nice hotel.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great price, location, and hotel"
Reviewed by a Hotels.com guest on Dec 4, 2009
The newly renovated Forum Tower is very contemporary, great for a couple. I love the bathroom.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Amazing Hotel!!!!!!!!!"
Reviewed by Vilmarie of San Juan on Dec 3, 2009
Great hotel!!! Everything was just amazing....Loved every single part of it.... Great buffet, excellent restaurants, loved the shops, awesome club....
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"room quality"
Reviewed by a Hotels.com guest on Dec 1, 2009
The rooms are old and need up grades, tv's are poor. Much better value for your $ other hotels. Prices very high
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
"Needs Improvement"
Reviewed by Radhika of Austin on Nov 30, 2009
We stayed at Caesars Palace for 4 nights. When we checked in we were assigned to a room in the Roman Tower. We walked into our assigned room to find that it reeked of smoke (we requested non-smoking), had not been cleaned and was dingy looking - a total surprise for all the great things we heard about this hotel. After that we got upgraded to the Palace Tower - MUCH better rooms. Internet costs $15 a day for wireless service that doesn't even work! Casino staff were not friendly and there were no $10 tables. Walk over to Belagio for a much better gambling atmosphere, friendlier staff and $5 and $10 tables!
Overall Rating
out of value="10"- 4.0 Hotel Service
- 6.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by Monica of Los Angeles on Nov 30, 2009
Great room for the money. Very nice red light bathroom.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Unpleasant"
Reviewed by a Hotels.com guest on Nov 25, 2009
We did not get what it said in the room description. When we tried to talk to the front desk, and all they did was dismiss us..
Overall Rating
out of value="10"- 4.0 Hotel Service
- 10.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
"Not sure"
Reviewed by John of Washigton, DC on Nov 25, 2009
Not sure this place is still worth the money. Their rooms in general are not as nice as some of the other hotels in the same category in Vegas. Charge for working out was $25 and they don't have a locker room, sauna, etc. available unless you book on of their massage packages.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 23, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by SRI of SRI on Nov 4, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 1, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Hotel great/Room too much money"
Reviewed by a Hotels.com guest on Oct 29, 2009
We really loved Ceasars Palace as a hotel and pools, etc. However, the room was way too expensive for the amenities included. We stayed at Mandalay Bay two months ago and had twice the room and better pools.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 28, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 2.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Ceasars"
Reviewed by a Hotels.com guest on Oct 28, 2009
Was underwhelmed by the size and design of the room, plus not much of a view, but it was a great rate and the beds were VERY comfortable. Room was clean and functional, great shower and bathroom. Really all that is needed in Vegas, so works for me.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 4.0 Hotel Condition
- 6.0 Room Comfort
- 4.0 Room Cleanliness
"Typical Vegas Casino"
Reviewed by Jennifer of Pleasant Grove on Oct 19, 2009
Nothing unusual about this property. The rooms were as hard to find through the smoky casino maze as any other casino. The restaurants are pricey. We waited about an hour to check in - long, long lines.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Not sure it was worth the price!"
Reviewed by N of London on Oct 11, 2009
Stayed for two nights in the Roman Tower. We also stayed at the Hard Rock and Hilton during our trip to Vegas. We got a good last minute deal for Cesars but the room was definitely in need of some redecoration. Of all the rooms we stayed in during our West Coast roadtrip this was the most dated. No mini-bar and no flat screen TV. On the plus side, the location is brilliant and the room was pretty comfortable with an massive bathroom. Would stay again but definitely go for a better room. Pool areas are very good, but get busy and do not get the sun all day long.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"outstanding hotel"
Reviewed by debbie of joliet on Oct 5, 2009
we loved the hotel and pool. wonderful shops and resturants. wished they had a few more fast food chain resturants in hotel and missed not having a coffee maker in hotel room. was in a wonderful area on the strip. I did find my eyes getting bloodshot in the cacinos from the smoke. need to improve on air. would highly recommend staying there again.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Casino Complex"
Reviewed by Mark of San Jose on Oct 4, 2009
Wow Caesars has grown! Now a mega complex. Stayed here for easy access to Cher show. Long walk from Self Park to Check-in, Long Wait at Check-in, but we got upgraded to a mini suite which was great. Place rambles and it seems easy to get lost. Still we had fun...
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Out Dated"
Reviewed by a Hotels.com guest on Oct 1, 2009
Caesar's pool was amazing. However, inside the rooms, it was a different story, the rooms need to be updated. Overall, I would recommend the hotel. I loved the pools!!
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
"Wow"
Reviewed by a Hotels.com guest on Sep 25, 2009
Great customer service
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great location, services too expensive/over-priced, hotel reeks of cigarette smoke."
Reviewed by Staci of Brentwood on Sep 24, 2009
Room was nice, staff was excellent. Downside is the hotel reeks of cigarette smoke and is in dire need of cleaning. It's so bad in this hotel that I lost my voice. Most of their restaurants are over-priced. $16 Foot-long hot dog at Serendipity 3, gimme a break. $5 small Fiji water, I'll take tap.The price gouging is going to drive tourism away.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great stay!"
Reviewed by a Hotels.com guest on Sep 14, 2009
We opted to book a deluxe room, and it was worth every penny! (We could have upgraded again at check-in but decided to save our money.) Ceasars is a great place. Great food, nightlife, gambling and pools! The only downside is that it is so large there is no 'quick trip' to anything. So be prepared to walk a bit. Overall great value.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nice hotel excellent location"
Reviewed by S of London on Sep 14, 2009
We stayed at Caesars Palace for five nights in September 2009, the hotel is incredibly centrally located on the Strip and is in an excellent position to walk to most of the main hotels on the Strip. We were allocated a room in the Centurion Tower which is through the casino and appeared to be one of the older towers, however, the room was fine. We had a great view looking straight at Flamingoes over the road and the room was clean and comfortable, but a little dated. One thing we noticed was that the room did not have a fridge/mini bar although this was not a major problem for us. We spent one day by the pool, which was great. There are tons of places to eat, I would definitely recommend the cheesecake factory in the Forum Shops. Overall we enjoyed our stay, a couple of things stopped me rating the hotel higher. The queues at reception are ridiculously long and our room was quite dated. One day we came back a clean room, but they had forgotten to give us any towels so we had to call down for some. They did arrive promptly though, so perhaps I'm being a little picky.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Caesars Palace is the best hotel in the world"
Reviewed by a Hotels.com guest on Sep 13, 2009
Its like Rome, but with a casino.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"older room..needs improvement"
Reviewed by j of harriman on Sep 11, 2009
was not impressed with room condition...guess the roman tower is the oldest of there bldgs. old tube tv, needs new carpeting. but still satisfactory.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Ehh"
Reviewed by a Hotels.com guest on Sep 11, 2009
I paid so little that I cant complain...but the room was boring
Overall Rating
out of value="10"- 8.0 Hotel Service
- 6.0 Hotel Condition
- 4.0 Room Comfort
- 6.0 Room Cleanliness
"needs improvement"
Reviewed by a Hotels.com guest on Sep 9, 2009
bad service, unprofessional reception.
Overall Rating
out of value="10"- 2.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
"Older rooms"
Reviewed by a Hotels.com guest on Sep 7, 2009
I was disappointed with the beds in my hotel room. The beds were sagging and the linens were arerage. The room was clean and the bathroom was beautiful with a great shower.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 4.0 Room Comfort
- 10.0 Room Cleanliness
"GOING DOWNHILL FAST"
Reviewed by P of LONDON on Sep 7, 2009
Why is great property like this so badly run by such surly and unhelpful staff? Food is very poor - Neros steaks are very poor and the Augustus cafe should be shut! Pool service is good except in the Venus area where the staff are very unhelpful and in short supply. Casino dealers are very good with lots of character! Fire the management of this hotel now!
Overall Rating
out of value="10"- 2.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Fantastic Weekend"
Reviewed by a Hotels.com guest on Sep 7, 2009
The room was beautiful & comfortable. The staff was very courteous and helpful. We enjoyed browsing the shops.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews